Database Users

Can't Connect via USB

So I had my phone rooted, and removed some of the ATT apps using instructions from here: http://androidforums.com/samsung-captivate/124736-t-bloatware-getting-your-way-delete-some.html
After doing all this, the phone still worked fine, but as of today I can't seem to connect via USB. ADB doesn't see the phone, and even if I disable USB debugging and attempt to just connect as mass storage, the drives don't show up in my computer like they used to.
I attempted a windows rollback to just before I installed the drivers, then reconnected the phone, but I did not get any message about unknown devices, and the phone doesn't seem to be in my device manager.
Can anyone help me out here?
Edit: Running Windows 7 x64

you erased something you werent supposed to. dl the dump posted here & move it to an Micro SD. Put it in your phone and use a program to move it from external to internal memory then load back all the apps you deleted.

If I had deleted something, shouldn't USB connectivity have died right after I did that, and not after a night of doing nothing with the phone?
Either way, How exactly would I go about restoring from that stock dump that was posted?

Mine is doing the same thing. Had a hard time with the windows 7 drivers to begin with though.
I am going back to XP when I get home. Will see if it will recognize it then.
Sent from my SAMSUNG-SGH-I897 using XDA App

Hm, an update on my situation: 3g watchdog died on me a couple times (gave me the popup, asked me to force close), so I decided to reboot the phone, and now everything works like it used to. I had also restarted my PC since the last time I tried (and failed) to connect over USB.
So if anyone else is having similar problems, I guess try rebooting both the phone and your computer.
I'm going to be keeping a copy of that "Rooted Stock System Restore" update.zip on my phone from now on, just in case.

The first Captivate I got from AT&T did the exact same thing right out of the box. I actually had to return it for another unit. Hopefully that was just a freak thing though.

I had a similar issue with windows 7 when I was first trying to connect via usb. Not sure if this will work for you, but I had to plug it into my rear port, the front ones didn't work just for the captivate.
Sent from my SAMSUNG-SGH-I897 using XDA App

it seems im having the same probs too i removed the att stock apps that were in one of the posts, im downloading samsung kies atm to see if that will help...
Edit, it did...windows and ADB redetected it.

I also rooted my Captivate and removed all of the AT&T crap. USB connection is still working fine under Windows 7 x64. Didn't install Kies or drivers either.

Halleleujah!
I had the same problem. Got this file from Samsung, and it worked on my Win7Ultimate 64 bit machine.

Try making sure you are back to touch wiz and see if it works... Worked for me.

I had some issues trying to get my phone to connect also ...
Windows Vista64 Ult.
Initially the MTP driver would hang when the phone was connected, and then eventually it would indicate that the installation was successful, then it would re-install itself after about 5 minutes. This was an endless loop which was severely draining of my system resources causing other applications to hang as well. I removed the drivers and ...
I downloaded the USB drivers from Samsung and installed them, when I connected the phone the computer did not recognize it, nor did the display on the phone indicate that it was plugged in. I tried several different USB ports.
I then changed the mode to mass storage and the phone was recognized, but both the internal and my secondary memory cards displayed 0 bytes free of 0 bytes available.
I downloaded the UK version of Kies, this was an utter waste of time. The Kies utility was not able to connect to the phone at all. I mass storage mode Kies displays an alert that it is not compatible, and the same goes for media player mode. If left in Kies mode the phone displays "connected", but the Kies utility just displays "connecting" and never progresses. Uninstalled Kies, and re-installed the Samsung driver ...
Connected the phone in Media Player mode, which is allowing me to access both memory locations without difficulty. Though windows pisses me off every time I connect the phone because it wants to sync windows media center with the phone ... though this is easily ignored.
Has anyone gotten the Kies utility to work with the captivate?

Battlehymn said:
I downloaded the UK version of Kies, this was an utter waste of time. [...]
Has anyone gotten the Kies utility to work with the captivate?
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Click to collapse
Try the Canada version, that's been working great for me, in Kies mode and all.

I had the similar kind of issue, look for the thread with ODIN and windows drivers, that is what worked for me...

[Q] HD2 WP7 NOT DETECTED by Zune or Windows

Hi guys sorry to post this but I've looked in over 5 threads and still no answer. My phone was working well just a couple of days ago. I was able to sync music and picture via Zune. But now Zune doesn't detect my phone. I tried going to device manager and updating the drivers as posted in other threads. But my phone doesn't show up anywhere. Not by Zune or device manager. HELP!!!! I went as far as having to reset my computer to factory settings and still no luck... Any suggestions?

which windows you have?
if you have XP you must reinstall ActiveSync
if you have Vista/Win7 you must reinstall WMDC

I have vista and I've already reinstalled WMDC

does your phone charge when you plug it in?
Is the cable OK ? Try it on another PC . Even without drivers installed it should charge

Yes it charges and everything it's just undetectable... i was however able to flash Ice Cream Sandwich, and the same problem occurs. The phone doesn't show up the its plugged up to a computer it just charges. No switch to USB or USB debugging option. Just charging. Could this be that maybe some of the internal hardware is damaged?

is always possible hardware malfunction but in almost all case problem is in windows drivers in ActiveSync/WMDC)

What i would do is to re install Zune and see if the phone is detected.
(Completely uninstall your current Zune and drivers first)
If that doesn't work i'd go back to a stock WM6.5 ROM and WMDC
Good luck

I've recently experienced the behavior you've mentioned, with both an HD2 and an HD7. I had look at the device manager, and it turned out the phone drivers did not load properly (error code 31).
I would advise you to update the phone drivers (which you can find within the portable devices section) and let windows search automatically for the most appropriate drivers.
For your reference, you should have a look at the following KB: support.microsoft .com/kb/2410180

VirtualWiz said:
Hi guys sorry to post this but I've looked in over 5 threads and still no answer. My phone was working well just a couple of days ago. I was able to sync music and picture via Zune. But now Zune doesn't detect my phone. I tried going to device manager and updating the drivers as posted in other threads. But my phone doesn't show up anywhere. Not by Zune or device manager. HELP!!!! I went as far as having to reset my computer to factory settings and still no luck... Any suggestions?
Click to expand...
Click to collapse
You may have to install HTC Sync.

Connecting the S4 to Kies

I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?

mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
Click to expand...
Click to collapse
Sorry I dont have a better answer but try another cable if you have one. Ive seen this be the root of the issue many times.

mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
Click to expand...
Click to collapse
when your phone is connected to your pc in devicemanager you must see: samsung android ADB interface(screenshot attached)
when not you can find the usb drivers here: http://down-load-drivers.blogspot.nl/2013/05/samsung-galaxy-s4-drivers.html

astraopcuser said:
when your phone is connected to your pc in devicemanager you must see: samsung android ADB interface(screenshot attached)
when not you can find the usb drivers here: http://down-load-drivers.blogspot.nl/2013/05/samsung-galaxy-s4-drivers.html
Click to expand...
Click to collapse
Thanks, the device currently comes up as a SAMSUNG SGH l537 I tried running the mini kies setup and the driver installation which oddly failed. Would you be able to give me the exact driver that yours is using. I cracked open that installer and the drivers are all there I should be able to force it to the right one.

mcsephoenix said:
Thanks, the device currently comes up as a SAMSUNG SGH l537 I tried running the mini kies setup and the driver installation which oddly failed. Would you be able to give me the exact driver that yours is using. I cracked open that installer and the drivers are all there I should be able to force it to the right one.
Click to expand...
Click to collapse
only the first day i bought my gti 9505 lte i updated my device via kies. after i rooted my s4, i never use kies.
After connecting my device the first time to my laptop, kies recognized my phone automaticly.
If there is an update for Kies, the program should recognize your device and install the right drivers.
Kies is only installed on my laptop for sync my wife's galaxy note 2. Her phone runs stock 4.1.2.
So normally must kies install the right drivers.Even for your device.
Regards

astraopcuser said:
only the first day i bought my gti 9505 lte i updated my device via kies. after i rooted my s4, i never use kies.
After connecting my device the first time to my laptop, kies recognized my phone automaticly.
If there is an update for Kies, the program should recognize your device and install the right drivers.
Kies is only installed on my laptop for sync my wife's galaxy note 2. Her phone runs stock 4.1.2.
So normally must kies install the right drivers.Even for your device.
Regards
Click to expand...
Click to collapse
I think having a 64bit OS in win7 might be part of the issue as well. I probably don't need kies at all but I thought it would be nice to add contacts via outlook. My contacts are all sorts of hosed up, I exported them to a csv from my atrix and imported them into outlook. The next step was to import them with Kies which I thought would be a no brainer. oh well, hopefully the kies wifi will work when i get home.

mcsephoenix said:
I think having a 64bit OS in win7 might be part of the issue as well. I probably don't need kies at all but I thought it would be nice to add contacts via outlook. My contacts are all sorts of hosed up, I exported them to a csv from my atrix and imported them into outlook. The next step was to import them with Kies which I thought would be a no brainer. oh well, hopefully the kies wifi will work when i get home.
Click to expand...
Click to collapse
My laptop runs windows 7 64 bit too. I had no issue.
Maybe you find the solution on zedomax's site: http://androidroot.org/videos.php?cat=90&sort=most_recent&time=all_time&seo_cat_name=
regards

mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
Click to expand...
Click to collapse
All drivers where installed correctly ??? yesterday i got the same error and used w7 update to find the missing driver. Works fine now.

Still no luck, unfortunatly at work windows update is blocked so that is not an option here as far as the driver update.

[Q] windows 7 doesn't recognize galaxy s4

Hi
Whenever i connect my phone to my pc it starts to charge but i'm not able to browse the phone in explorer (it shows nothing).
In device manager i see the samsung driver with a yellow triangle
I tried a lot already:
-auto update
-manual update
-uninstall and search for new hardware
I also tried it with kies, same thing it doesnt find the phone.
I tried uninstalling everything from samsung and whatever i could find.
Still the same problem i tried kies drivers i tried more specific drivers all failed.
On my windows 8 boot it does work (another drive so they shouldnt cause trouble to each other at least i think)
and at my work on windows xp it also works without any problems
What do you think it might be?

Try installing the latest Java s/w. Also for drivers go to samsung's official website and manually install drivers.
It would work if instructions are followed properly.
Since your phone is recognized by Windows 8, your phone is alright the problem is with the OS.
| Mobile Message

Connect your phone to your PC using the USB cable... Now go into your device Manager. ..
Uninstall all the usb drivers and reboot your pc... Once it reboots it will automatically start installing all the required USB drivers again...
Now see if your phone is detected in your My Computer...
Sent from my GT-I9500 (Hassan Khalid Malik) using Tapatalk 2

Win 8.1 won't see GS4

I was using Windows 8.1 Pro for a few weeks it recognized my GS4 (gt-i9505) just fine. Yesterday my wife plugged HER GS4 into my laptop and after that it no longer recognizes MY GS4. I went to device manager and SAMSUNG Mobile MTP Device has an exclamation point on it. I've installed the latest version of Kies (which is supposed to install the latest usb drivers) but to no avail. I've tried installing some other usb drivers I've found here but as soon as I install any drivers and plug my phone in then Windows comes in automatically and installs it's own drivers.
- Where can I download the correct usb drivers for Win 8.1 Pro?
- How can I stop Win 8.1 from updating THIS particular driver automatically whenever I plug on my phone?

rawfa said:
I was using Windows 8.1 Pro for a few weeks it recognized my GS4 (gt-i9505) just fine. Yesterday my wife plugged HER GS4 into my laptop and after that it no longer recognizes MY GS4. I went to device manager and SAMSUNG Mobile MTP Device has an exclamation point on it. I've installed the latest version of Kies (which is supposed to install the latest usb drivers) but to no avail. I've tried installing some other usb drivers I've found here but as soon as I install any drivers and plug my phone in then Windows comes in automatically and installs it's own drivers.
- Where can I download the correct usb drivers for Win 8.1 Pro?
Click to expand...
Click to collapse

Really?? I'm the only person this has happened to??