Pictures show up sideways on Windows. - G2 Q&A, Help & Troubleshooting

Hi all,
Does anyone know why pictures taken in portrait mode shows up sideways when you view them on Windows or on ES File Manager image viewer?
Is anyone seeing this issue?
If i view it on my phone, using Gallery it looks fine.
I have an LG G2 Verizon variant.
Sent from my VS980 4G using Tapatalk

I have this issue as well
Sent from my LG-D802 using XDA Premium 4 mobile app

In searching around the 'net, 90%+ seem to be iPhone users complaining about the same thing. From what I am gathering (so don't take this as gospel), it is the viewer app on the PC/Mac that is not reading the orientation info (metadata) embedded into the picture by the camera app when the picture was taken.
Usually, pictures/photos viewed on a Windows PC uses Windows Photo Viewer as default. If one were to change the association for jpg/png/etc to another application (Photoshop, for example), this metadata is read correctly and it's viewed with the correct orientation. It could also be, that the camera app is not correctly writing the orientation metadata to the file (there are a few posts attesting to that on the net too but they are not G2 specific).
Confirmed by various articles on Windows Photo Viewer; does not honor EXIF metadata: here is the wiki article http://en.wikipedia.org/wiki/Windows_Photo_Viewer

Klotar said:
In searching around the 'net, 90%+ seem to be iPhone users complaining about the same thing. From what I am gathering (so don't take this as gospel), it is the viewer app on the PC/Mac that is not reading the orientation info (metadata) embedded into the picture by the camera app when the picture was taken.
Usually, pictures/photos viewed on a Windows PC uses Windows Photo Viewer as default. If one were to change the association for jpg/png/etc to another application (Photoshop, for example), this metadata is read correctly and it's viewed with the correct orientation. It could also be, that the camera app is not correctly writing the orientation metadata to the file (there are a few posts attesting to that on the net too but they are not G2 specific).
Confirmed by various articles on Windows Photo Viewer; does not honor EXIF metadata: here is the wiki article http://en.wikipedia.org/wiki/Windows_Photo_Viewer
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Appreciate the response Klotar, would this be the same case with ES File Manager's image viewer?
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vPro97 said:
I have this issue as well
Sent from my LG-D802 using XDA Premium 4 mobile app
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How about in landscape mode, with the LG logo on the left hand side when held?
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xstahsie said:
How about in landscape mode, with the LG logo on the left hand side when held?
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It depends on the viewer, the built in windows image viewer seems to always show the wrong orientation for me. The image viewer I've been using for years always displays the correct orientation regardless of how the phone was held.

I found that most Android devices needs to capture picture sideways in order for Windows and iPhones to see them upwright.
Sent from my JEE TWO

Related

Faulty native camera app

So a while back I asked who else had a problem where when they take a pic in portrait mode it comes out rotated (it looks fine in mediascape but when you look at it on a cpu or with a file manger its actually rotated) and I tried everything to fix it (repairing with update service and factory reset) but it didn't help. So I just downloaded this camera app because you can add effect to pics and when I looked at the pics I took with it their right side up. So I came to the conclusion that its the native camera app that has this problem and I just hope there's a way to fix it because its annoying :-\
So after trying out different camera apps I confirmed it is the native camera app, I hope this is fixed in the 2.1 update or a dev can do it when the boot is cracked =/ (I commented to also bump it and to see who else has this problem)
Sent from my X10i using XDA App
What?
Most real cameras are the same way. The orientation data from a camera can usually not be read by Windows Explorer/Photo Viewer/Website uploaders.
The other camera apps you claim work are taking the pics at a different resolution, instead of using the orientation sensor. (e.g., 600x800 instead of 800x600). It's pedantic, but, it's not a "bug" or a "fault".
I just re-read my original post and it makes perfect sense, but I guess I'll explain again. When I take a picture in portrait mode the picture looks fine in mediascape but if I look at it with a file manger or upload it to a CPU, Facebook etc its actually rotated to the left. And I don't have this problem with any other camera app. So how is my pictures being rotated to the left not a bug O_O
Sent from my X10i using XDA App
Sent from my X10i using XDA App
Use a regular camera. This happens all the time, as the camera always shoots in landscape orientation, and just adds some orientation data to the file.
Camera apps shoot in a different resolution than the native camera app. It's not a bug, just the X10 behaving like a regular camera would.
Well i for the record also irritate on this, even if it is a normal action. If i see something fun and want to share that on FB, and the pic gets rotated sideways, it spoils the fun :-\
Sent from my X10i using XDA App
But it's a 1 second click on FB to rotate the pic...
I hope mobile was in landscape mode and.not portrait.
mark28 said:
I just re-read my original post and it makes perfect sense, but I guess I'll explain again. When I take a picture in portrait mode the picture looks fine in mediascape but if I look at it with a file manger or upload it to a CPU, Facebook etc its actually rotated to the left. And I don't have this problem with any other camera app. So how is my pictures being rotated to the left not a bug O_O
Sent from my X10i using XDA App
Sent from my X10i using XDA App
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iead1 said:
But it's a 1 second click on FB to rotate the pic...
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Not in the FB app or mobile FB.
Sent from my X10i using XDA App
The X10 can view the full FB site just fine... still just a single click.
My X10 used to mess up the rotation of the pictures all the time. Even pictures taken in the X10 would show up rotated the wrong way in mediascape too. When I took a picture, and it did happen to be the right way up, once uploaded to facebook using the facebook app, it would be rotated the wrong way, regardless of whether it was taken landscape or portrait. This is definately a bug, as it never happens on my new phone, regardless of orientation of pic when it was taken... When I upload pics from my HTC, they are the correct way up, every single time..
It annoys me when people say there is no bug or it's the problem of the user... I have friends and my gf who unfortunately have to use the X10 still, and these things shouldnt happen! You shouldnt have to browse to the main site to rotate the photo, the facebook app or the phone should upload it properly..
The Desire uploads using "Facebook for HTC sense", maybe sony need a "Facebook for SE UI" or something to upload pictures properly.
Whether it's a bug with the X10, Android 1.6, or whatever, it shouldnt happen.
I too hope they fix this with the update, if and when it ever comes.
well, hopefully with everyone facing this same problem, SE will fix their damn app in the 2.1.x update.
it's stupid to upload from mediascape.. then go to the full site to re-orientate it.

Anyway to fix the photo I took auto rotated to upright?

Took many pics and on the gallery it always show upright but when I email my friends or upload it turns out not the same said I seen in the gallery and I need to rotate most of them. Anyway to fix? On my n one it always does this for Me.
Sent from my Nexus S using XDA App
I'm wondering the same thing. Any picture that's taken in portrait mode has the wrong orientation when sharing via mms or Facebook. Any workarounds?
Sent from my Nexus S using XDA App
its not just the NS, lurk around the SGS forums they might have a fix that will work, but other than that, it appears that the camera is only intended for use in Landscape

[Q] Photos display in wrong order

I'm having a problem getting photos to display in the correct order using the Gallery app on my Nexus 7.
I can copy pictures OK but when I look a them they are in reverse order - the last one shows first. They are fine on my PC and the file creation date and tags all look fine.
Any suggestions as to what I'm doing wrong?
Thanks for any suggestions!
It's a "feature" of gallery - you will need to use a 3rd party app such as quickpic if you want thm in order. Annoying isn't it.
Sent from my Nexus 7 using Tapatalk 2
Thanks - that works a treat!
Seems a bit rubbish they can't get something so basic right in Android though.

Issues with pictures taken from camera

Hi,
I have been experiencing issues with pictures taken from the main camera of this phone.
The pictures are rotated up-side-down.
Any picture (taken from main camera) and sent via whatsapp is reduced to the resultion of 240*320.
No matter what I do to rotate the picture on the computer or recipient mobile phone the orientation stayed up-side-down.
Has any one got this problem, any solutions?
Have you try to change the orientation of the screen ?
Sent from my Gt-S5360 Using Facebook app!
JhellreyÜ said:
Have you try to change the orientation of the screen ?
Sent from my Gt-S5360 Using Facebook app!
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I did but it doesn't make any difference
tried bravia engine ?
If no one post a working sol'n. try to Format your phone.
Sent from my GT-S5360 using xda app-developers app
There are two ways to rotate a jpeg photograph. One is by the exif data in the file, one of which specifies orientation. The other is by completely rewriting the file to change the order in which the pixels are scanned. Not all programs recognise the exif orientation data. Suspect that the program you use to rotate the image is using the exif method but the program used to view the image does not recognise that.

Gallery question & issue with Docs to go

In both my S3 & S4 I was able to label a picture in my gallery from any one of my albums a favorite picture making it easier to find a picture i wanted. I can't seem to find that option in my S5. Is this feature gone?
Also, I cannot open any type document files on my phone. I was able to open files on my S4 and I haven't changed the Microsoft Office program I use to normally create or edit files. I keep getting the error THIS FILE CANNOT BE OPENED BECAUSE IT IS NOT A VALID MS WORD 97-2011 FILE. This error happens with word, ppt, & excel files I try to open. Anyone else get this error. Thanks in advance
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Anyone
Sent from my SM-P600 using XDA Premium 4 mobile app
Just wait someone will reply about this problem

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