[Q] Samsung S4 freezing and reboot after update to 4.3 - Galaxy S 4 Q&A, Help & Troubleshooting

hello all,
I have recently bought a used samsung s4 ( GT-i9505 ) which was rooted on android firmware 4.2.2 (***MGA) and worked perfectly. When i unrooted and upgraded it on 4.3 ( ***MKF) , the phone suddenly starts freezing and reboot even thought it is in a safe mode! either the sdcard was being unmounted or i wiped data the problem exists! the phone stops responding and reboot! ( No 3rdparty apps is installed )
The producedure which i followed to unroot it and upgraded was:
1.i used triangle away to reset counter
2.i used odin 3.09 to flash the new android which i downloaded from sammobile.com
3.after firmware installation, i made a wipe data/cache
In short, my phone status goes back to "official" and the cpuz utility root status goes back to "no rooted"
Do you have any ideas about the solution? did i make anything wrong in firmware installation?
my phone is going to be useless, it's rebooting every 10-15 minutes.
Please either anyone knows or have any ideas about my issue let me informed making me a comment...
thank you!

Same issue
Hi im having the same problem have you been able to fix this?

Dial *#1234# and attach the screenshot :highfive:

Did you factory reset it?if you didn't of course you will encounter problems,also check the rom you downloaded maybe it is not complete or flash a newer version

Related

[Q] GS4 - How to return completely stock for warranty exchange

Hi,
I've been do many flash last 24 hours on my Galaxy S4(Model SGH-I337M, Telus). Initialy, i've the factory stock rom, rooted. So, yesterday, i've decided to install Cyanogen mods nightly on my phone. Not the first time i've been used it on my phone. No problem before. So, this night, after a friend show me the release canditate release seem to be more stable, i've been try to put it on my phone. So, accidentaly wipe all the data on my phone. When i'm back home, i've put again the samsung original rom from my operator(4.2.2), found here, on the website, whit odin. All completed succefully, but i've noticed that the wifi won't turn on after the flash, and no sound from the speaker. So, i've put Cyanogen nigthlies again to test if it rom relative, but same issues here, no sound, but the wifi was working. The phone was very instable, so. Then, finaly, put the original rom again, without any rooting. Stuck on samsung logo, that i've finaly got fixed by clear the data and cache. But, no sound, and no wifi. Instable too.
Precision about phone: Unlocked whit the service mode(work), and enabled AWS whit a software and file(tutorial found here)
My question is: Anything else i can do to make my phone work fine again, and does it's possible to make the phone totaly stock? When i boot up, i've noticed that the phone, whit all rom i've try, said on samsung logo: Kernel is not sendroid enfonced, warranty status: kernel, so i can't go to return my phone on warranty whit that. How i can erase that line, and make my phone seem to be no modified?
Just to specify, it's not the first time i flash a phone. Do many flash, whit galaxy s2, s3 and s4, and sure, mine. Got try Cyanogen, stock, know how Odin work and all, try many rom, and before today, never has any problem to do turn back, but now, it's seem to be impossible.
Thank you very much for your help, very appreciated!
I would flash the stock firmware with odin again. After flashing do a factory reset in the stock recovery.
jd1639 said:
I would flash the stock firmware with odin again. After flashing do a factory reset in the stock recovery.
Click to expand...
Click to collapse
I've just try this. Flash the stock rom whit odin, and factory reset on original recovery after. Same, no wifi, no any sound.
Just see yesterday, when i'm flashing, i'm flashing on the bootloader in odin(whit the tar for the stock rom). Today, correct this by flash on the pda section, still not work. Found here on the forum the stock bootloader, rom, csc, and modem, but when i do this whit odin, odin said fail.
Thank very much, i think my phone is dead, and nothing to do to exchange it on warranty.
I think Kies has an emergency firmware recovery mode.... maybe that'll work.
Found a nice guide here: http://forum.xda-developers.com/showthread.php?t=2261153
saj222 said:
I think Kies has an emergency firmware recovery mode.... maybe that'll work.
Found a nice guide here: http://forum.xda-developers.com/showthread.php?t=2261153
Click to expand...
Click to collapse
Just try this. Kies is the worst software i've ever see. The software completely freeze random. When i go to the emergency menu, never, kies recognize my phone here. I've tried to plug my phone, no recognized. Tried without plug it, no recognized. When i plug it, kies said connection in progress, and can stay here 30 min.
I'm a idea of what is my problem. Before do install of cyanogen, i've been applied the samsung official 4.3 update, whit knox. And, according to what i read on many forum, knox is not ereasable, So, it's completely freeze my phone, and nothing to do.
Anyone have the factory telus bootloader and other factory stock items because i want to put it stock.
Thank.
Finally get problems fixed by take the TELUS stock 4.3 ROM and flash it whit Odin. After, can flash cyanogen nightlies again and the phone work well again.
Whit the stock ROM, didn't see any line on the Samsung boot logo that i've rooted. After root this appear again. Knox regardless of ROM installed said 0x1.
If anyone have a fix to put it again 0x0 very appreciated otherwise the phone work fine and thank you very much for your help.
dardares said:
Just try this. Kies is the worst software i've ever see. The software completely freeze random. When i go to the emergency menu, never, kies recognize my phone here. I've tried to plug my phone, no recognized. Tried without plug it, no recognized. When i plug it, kies said connection in progress, and can stay here 30 min.
I'm a idea of what is my problem. Before do install of cyanogen, i've been applied the samsung official 4.3 update, whit knox. And, according to what i read on many forum, knox is not ereasable, So, it's completely freeze my phone, and nothing to do.
Anyone have the factory telus bootloader and other factory stock items because i want to put it stock.
Thank.
Click to expand...
Click to collapse
I've seen worse software, it's no better or worse than iTunes.
Sent from my SGH-I337M using Tapatalk
dardares said:
Finally get problems fixed by take the TELUS stock 4.3 ROM and flash it whit Odin. After, can flash cyanogen nightlies again and the phone work well again.
Whit the stock ROM, didn't see any line on the Samsung boot logo that i've rooted. After root this appear again. Knox regardless of ROM installed said 0x1.
If anyone have a fix to put it again 0x0 very appreciated otherwise the phone work fine and thank you very much for your help.
Click to expand...
Click to collapse
can u plz give me link for the flash file u just flash
i have same problem here after i flash with 4.2.2 no sound and phone freez all time
i like to flash 4.3 so i can fix my phone
thanks
mps5566 said:
can u plz give me link for the flash file u just flash
i have same problem here after i flash with 4.2.2 no sound and phone freez all time
i like to flash 4.3 so i can fix my phone
thanks
Click to expand...
Click to collapse
This is the link i've found whit all the factory stock operator ROM. This is what rescue me.
http://forum.xda-developers.com/showthread.php?t=2269304
@Spacemonkie4207 never my itune was freeze, and i can do basic operation like transfer music or create playlist without any problem. My kies stay on connection in progress, and turn, turn, turn, but never connect. And when it connect, only one operation, and kies completely freeze, stop responding, need to close it, and open it again. Tried many cable, usb cable, reinstalling software, two other computer, but nothing to do.
I recovered back to stock from custom to 4.3 however if you do so, depending on carrier you could lose root and the ability to install custom recovery.
I would revert back to 4.2.2 (as it's knox free) go to samsungupdates (google it) and pull the 4.2.2 for your region and carrier. flash with odin 3.9
you'll lose root, but you can always perform again as long as not on 4.3 (with 4.3 u can still root if you remove all the knox stuff, u just lose warranty).
Az

[Q] Phone.android stopped wroking sorted but have some questions

Yesterday after I fin work I had issues with my phone where when i went to call it would just go blank when you try and got message android.phone stopped working and gave me a headache! I wiped data and cache ... I was using Pre rooted software XXUFNB8 by @DjeMBeY and still after full wipe got same issue and would not let me make calls or receive weird!!!
I decided to download from samfirmware my official stock which is I9505XXUFNC4 UK on EE... I kept on getting failed in ODIN when flashing and thought I had soft bricked as couldnt get into recovery and would only go into download mode ... would not boot as the flash failed it said try recovery through kies or something
Eventually I have used a DIFF USB cable TO MY DELIGHT this worked and flashed the STOCK UK EE firmware I9505XXUFNC4 ... it now lets me make calls thank god
I can now just re root using CF autoroot right????
Should I be careful of anything else when flashing now?
I also get issues with GPS and it does not lock to anything anyon else get this issue I was getting this on both the new and old one?

HELP my N9005 bugs after I flash stock firmware

DAY 1: My phone bootloops when i flashed a modem. So I flashed a firmware base on my country (Philippines N9005XXUEND6). I used odin 3.09 for flashing, did check the FRESET TIME, AUTOREBOOT, AP BOX and BOOTLOADER UPDATE.. It was successful but on the homescreen, "setup wizard has stopped" flashes on screen so I factory reset via stock recovery, then it runs ok.. Set up is done,. But another problems are:
1. entering camera, it shows black screen then says "warning: camera failed".
2. entering the phone dialler it takes seconds to respond
3. music is freezes
4. unlocking the phone it takes seconds to open
5.wakelock takes seconds also to respond
6. no sound
N9005XXUEND6 is the firmware I flashed.
DAY 2: I flashed a different firmwares XXUEND5, XXUENB4, but i notice that i after flashing, no setup wizard in the homescreen. It is the same settings,wallpaper and i have the messages and conversations in my inbox. It looks like the firmware didnt update but i look up in the baseband and build version it does change.. A friend of mind says that after flashing a firmware setup wizard must pop on the screen but mine doesnt.HELP ME MASTERS.. Im losing hope..
I cant figure out the problem, my drivers is installed, i have the firmwares, odin 3.09, and all required tools for flashing
please help me masters.. I did trying reflash the firware and do the reset, the problem persist.. thanks in advance
I have a similar problem, but I think yours is much more simpler hopefully
You find the data unchanged because you didn't do a factory reset
To do so, turn off your phone then open recovery mode by pressing VOLUME+, HOME & POWER buttons together until it opens
Choose Wipe Data/ Factory Reset --> Yes
then reboot your phone
My phone turned out to have a RAM problem and still haven't fixed it, it will cost me a lot especially that I voided my warranty because I rooted the phone
The same problem exactly!!! And I do all reset severel times! Help us!!!
Garri1980 said:
The same problem exactly!!! And I do all reset severel times! Help us!!!
Click to expand...
Click to collapse
If you could fix it don't forget to tell us about it
BTW I found a post online that says the problem could be due to separated camera from the motherboard
So if you don't have warranty as myself you should get it to maintenance service and tell them to check the camera
moustafaatchy said:
I have a similar problem, but I think yours is much more simpler hopefully
You find the data unchanged because you didn't do a factory reset
To do so, turn off your phone then open recovery mode by pressing VOLUME+, HOME & POWER buttons together until it opens
Choose Wipe Data/ Factory Reset --> Yes
then reboot your phone
My phone turned out to have a RAM problem and still haven't fixed it, it will cost me a lot especially that I voided my warranty because I rooted the phone
Click to expand...
Click to collapse
-i did that also sir but the problem persist..
moustafaatchy said:
If you could fix it don't forget to tell us about it
BTW I found a post online that says the problem could be due to separated camera from the motherboard
So if you don't have warranty as myself you should get it to maintenance service and tell them to check the camera
Click to expand...
Click to collapse
- Sir before i flash the modem, the phone works flawlessly but when it bootloops and i flash a stock firmware the other day the problem began to appear..
ian_drimworld73 said:
- Sir before i flash the modem, the phone works flawlessly but when it bootloops and i flash a stock firmware the other day the problem began to appear..
Click to expand...
Click to collapse
What is your Knox Warranty Void status ?
if it's still 0x0, you should send it to Samsung service
moustafaatchy said:
What is your Knox Warranty Void status ?
if it's still 0x0, you should send it to Samsung service
Click to expand...
Click to collapse
-0x1
ian_drimworld73 said:
-0x1
Click to expand...
Click to collapse
Then I guess your problem is like mine .. it could be hardware related :\
After I installed this ROM I found the camera working but not video camera and still can't play videos but there are no hangs
It still has problems but it sort of confirmed that I have a hardware problem
You need to be rooted
It's an AOSP ROM without Samsung Touchwiz ..
http://downloadandroidrom.com/file/...esurrection_Remix_KK_v5.0.9-20140416-hlte.zip
http://mirror41.downloadandroidrom....ock-4.4.2-20140207-signed.zip?token=866958839
Boot into Recovery .. Do a Factory Reset .. then flash the ROM then the gapps
moustafaatchy said:
Then I guess your problem is like mine .. it could be hardware related :\
After I installed this ROM I found the camera working but not video camera and still can't play videos but there are no hangs
It still has problems but it sort of confirmed that I have a hardware problem
You need to be rooted
It's an AOSP ROM without Samsung Touchwiz ..
http://downloadandroidrom.com/file/...esurrection_Remix_KK_v5.0.9-20140416-hlte.zip
http://mirror41.downloadandroidrom....ock-4.4.2-20140207-signed.zip?token=866958839
Boot into Recovery .. Do a Factory Reset .. then flash the ROM then the gapps
Click to expand...
Click to collapse
-thanks for the info sir.. but i guess its not hardware because i handle the phone carefully and it does not drop on the floor. I will thanks
-go to recovery, wipe data
- go to download mode, reflash via odin
reboot
arinsms said:
-go to recovery, wipe data
- go to download mode, reflash via odin
reboot
Click to expand...
Click to collapse
-I did that several times sir. still no luck
Hey, did you burn plywood the correct version of rum for your device? Moreover, you must make fool wipe, what version you had before making the root? That if there is a 4.3 to try to go back to 4.4.2
Sorry for bed English
Sent from my SM-N900 using XDA Free mobile app
ian_drimworld73 said:
-thanks for the info sir.. but i guess its not hardware because i handle the phone carefully and it does not drop on the floor. I will thanks
Click to expand...
Click to collapse
You said you tried updating the firmware of your region and the problem persists .. You should let someone flash the software using a BOX (not just using odin) (preferably go to Samsung)
if it's not solved then it's most probably a hardware problem .. I didn't drop my phone either but that's not necessary
Same problems with my n9005
ian_drimworld73 said:
DAY 1: My phone bootloops when i flashed a modem. So I flashed a firmware base on my country (Philippines N9005XXUEND6). I used odin 3.09 for flashing, did check the FRESET TIME, AUTOREBOOT, AP BOX and BOOTLOADER UPDATE.. It was successful but on the homescreen, "setup wizard has stopped" flashes on screen so I factory reset via stock recovery, then it runs ok.. Set up is done,. But another problems are:
1. entering camera, it shows black screen then says "warning: camera failed".
2. entering the phone dialler it takes seconds to respond
3. music is freezes
4. unlocking the phone it takes seconds to open
5.wakelock takes seconds also to respond
6. no sound
N9005XXUEND6 is the firmware I flashed.
DAY 2: I flashed a different firmwares XXUEND5, XXUENB4, but i notice that i after flashing, no setup wizard in the homescreen. It is the same settings,wallpaper and i have the messages and conversations in my inbox. It looks like the firmware didnt update but i look up in the baseband and build version it does change.. A friend of mind says that after flashing a firmware setup wizard must pop on the screen but mine doesnt.HELP ME MASTERS.. Im losing hope..
I cant figure out the problem, my drivers is installed, i have the firmwares, odin 3.09, and all required tools for flashing
please help me masters.. I did trying reflash the firware and do the reset, the problem persist.. thanks in advance
Click to expand...
Click to collapse
Hello guys what is described up is happening same to me ... tryied to update firmware from sammobile with a stock firmware Vodafone Romania and Odin show me some new lines when it updates like NON NHUL and a TGZ ZT etc ... suddenly failed to update .. and the phone freezed ... messagge was FAILED to update .. I did a restart and the two comps showed and the text : failed to upgrade firmware etc etc ... try use emergency firmware update trough kies ... restarted V Down +home +power : ) tryied to reinstal my fisrt NC2 Poland firmware succeded but
1. no sound
no camera
no music I guess That is a problem with the new Firmware ?Q? Probably we can ask MR. Chainfire or someone hwo knows ? I tryied all things ... but nothing happened even to restore data from kies /backup/trough Odin reflash old backup with TRP/CWM.
ANY ADVISE ? Never download even from sammobile or sammupdate if they say is ok if you never saw someone hwo succes
NEWS : I've noticed that suddenly when try to update again my Note3 shows only one language Chinese , probably becouse this new update NF at the end is for chinese exinos ????
1.Tryied to install CM last nightlies ...now the device work lmost 90%.
Bugs : No sound yet ...but i can acces settings sounds
E-mail has stoped
When i receive a call the phone shows answer/reject mode ..when i answer the phone become black screen amd keep vibrate.
Trying to call ...the phone call wizard has stoped wait/stop.
Things solved : Again can send and receive sms/mms
Camera works again and flashes
Sec android wizard works ...
Pit file euro open worked. I'm still having problems .
I checked. Again to see ...i tryied to install a singapore firmware nf6 I guess that was the problem.
solved mine
pisicutumic said:
Hello guys what is described up is happening same to me ... tryied to update firmware from sammobile with a stock firmware Vodafone Romania and Odin show me some new lines when it updates like NON NHUL and a TGZ ZT etc ... suddenly failed to update .. and the phone freezed ... messagge was FAILED to update .. I did a restart and the two comps showed and the text : failed to upgrade firmware etc etc ... try use emergency firmware update trough kies ... restarted V Down +home +power : ) tryied to reinstal my fisrt NC2 Poland firmware succeded but
1. no sound
no camera
no music I guess That is a problem with the new Firmware ?Q? Probably we can ask MR. Chainfire or someone hwo knows ? I tryied all things ... but nothing happened even to restore data from kies /backup/trough Odin reflash old backup with TRP/CWM.
ANY ADVISE ? Never download even from sammobile or sammupdate if they say is ok if you never saw someone hwo succes
NEWS : I've noticed that suddenly when try to update again my Note3 shows only one language Chinese , probably becouse this new update NF at the end is for chinese exinos ????
1.Tryied to install CM last nightlies ...now the device work lmost 90%.
Bugs : No sound yet ...but i can acces settings sounds
E-mail has stoped
When i receive a call the phone shows answer/reject mode ..when i answer the phone become black screen amd keep vibrate.
Trying to call ...the phone call wizard has stoped wait/stop.
Things solved : Again can send and receive sms/mms
Camera works again and flashes
Sec android wizard works ...
Pit file euro open worked. I'm still having problems .
I checked. Again to see ...i tryied to install a singapore firmware nf6 I guess that was the problem.
Click to expand...
Click to collapse
-bro my note3 is back.. just flash the singapore latest firmware at flash it via odin your problem will be solved! Godbless
NEWS
ian_drimworld73 said:
-bro my note3 is back.. just flash the singapore latest firmware at flash it via odin your problem will be solved! Godbless
Click to expand...
Click to collapse
I saw now the CSC is XSP this is the only prb but also is csc free no bloatware.also you can root back again and you can restore your old settings except :
1. CSC settings and APP settings that camed with your original firmware
2. when insert your sim back you will be notified to update internet settings to your provider ( for me Vodafone RO) , you can change them back to google.com . is ok THX for your apreciation.

Galaxy Note 3 SM N-9005 Malaysia - Lollipop update

Hi everyone,
This is my first post and I hope that I am in the right section.
As per info in the thread title, I have a Malaysian Samsung Galaxy Note 3 updated to the last available firmware 4.4.2
I am trying to flash Lollipop with Odin (i followed all the instructions in the guide, literally step by step).
I have tried with the italian Lollipop update branded Vodafone, but Odin always failed and the phone was soft bricked.
I have reinstalled the original malaysian firmware 4.4.2 that i had prior this attempt. phone booted ok and worked perfectly fine.
Then i downloaded the lollipop firmware from poland, this thime odin completed the process and gives me a pass. but the phone goes in boot loop (samsung logo at booting never goes away). I have tried to reboot in recovery mode and wipe the cache. but still boot loop.
Would anyone be so kind to explain what i am doing wrong and how i could install lollipop on my malaysian galaxy note 3?
Any help would be much appreciated.
Luc81
Wipe all before flash lollipop.
Joku1981 said:
Wipe all before flash lollipop.
Click to expand...
Click to collapse
Thanks,
actually I have just managed to flash it correctly about 1 hour ago. i didn't need to wipe my data. Now it works properly.
Thanks anyway for your help!
hows your experience ?
just let us know what was the mistek, so others wont have to ask the same question again ...hehehe
all the best!
note 3 lolipop(Malaysia) N9005
Guys good news because this morning when I was checking my software update ... Thru Ota is about 860mb and thru keis 3 is about 1.3gb. Took me couple hours to download and about 1hour ++ to install. Booting up took some time and luckily everything is working fine for the time being.
Anyone updated and how's the battery draining issue.
i try update my note3 using kies3, it confirmed lollipop 5.0 available to update, but unfortunately my note3 repeatedly crash during upgrade and window on kies top up said "PC cant recognized my phone". Maybe cause of my knox warranty void 0x1 (trip). i hack on local C:\Users\YOUR NAME\AppData\Local\Temp and get copy of *.zip files (N9005DXUGBOD1_N9005OLBGBOD1_HOME.zip). It was lollipop firmware version for malaysia. Upgrade it using Odin and succesfull installed.
Lolipop
I was having the same issue while updating thru keis. So I downloaded it thru OTA. Battery sucks after lolipop. If you are facing any issue just send me a mail

I cant flash the original stock rom for Galaxy Note 4 sm-n910f .Ton of failes

Hi! I recently formated my galaxy note 4 n910f becuse it had some problems and now i cant restore my back up or flash the stock rom from sammobiles . odin process is completed with success but i am getting failed to mount efs,cache, data,system etc plus device doesnt have DRK. I am a noob with all that but i didnt had any kind problems like that at the past years. i tried restore my backup no luck , flash the latest firmware no luck either and the original lollipop firmware but nothing . everytime its completed then it goes to recovery bootting then it says installing and at the 1/3 of the bar it says erasing and then it goes either to a bootloop or it crashes (blank screen). if i flash twrp at the backup section is empty also..i dont know what to do . i tried so many things but i coudnt find any solution and samsung service didnt even checked the phone when i gave it to them and told them what happend. they told me that i need to chnage motherboard and it will cost 315 euros. ANY IDEAS?
Messinis said:
Hi! I recently formated my galaxy note 4 n910f becuse it had some problems and now i cant restore my back up or flash the stock rom from sammobiles . odin process is completed with success but i am getting failed to mount efs,cache, data,system etc plus device doesnt have DRK. I am a noob with all that but i didnt had any kind problems like that at the past years. i tried restore my backup no luck , flash the latest firmware no luck either and the original lollipop firmware but nothing . everytime its completed then it goes to recovery bootting then it says installing and at the 1/3 of the bar it says erasing and then it goes either to a bootloop or it crashes (blank screen). if i flash twrp at the backup section is empty also..i dont know what to do . i tried so many things but i coudnt find any solution and samsung service didnt even checked the phone when i gave it to them and told them what happend. they told me that i need to chnage motherboard and it will cost 315 euros. ANY IDEAS?
Click to expand...
Click to collapse
Did you tried to do factory reset from stock recovery after flashing ?
Trex888 said:
Did you tried to do factory reset from stock recovery after flashing ?
Click to expand...
Click to collapse
thanks for responding! yep i did it but then when i reboot it it showed me a ton of fails. the weird thing is even with my micro usb flash drive during the procress of flashing a custo rom or my stock backup the phone crashes. it doesnt show me any error ...

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