Related
Just to apologize in advance to posting this thread.
I really need help on a choice im on the fence about since next week I will lose my 30 day return period.
Here it is 5 Nexus S's later and almost every unit had a different problem.
1st: soft resets at least 4 times a day.
2nd: wifi doesn't work
3rd: massive screen banding.
4th: back button did not respond to touch.
Now: screen coating is peeling.
I love Gingerbread! Its going to be really hard giving this away. I love the design and profile of this phone.
I've convinced myself that its ok for the weak wifi signal and a Gps that doesn't lock as good as other phones.
I'm torn between returning it or sending it in for repair.
I also have owned every Tmobile smartphone (MT4G, G2, Vibrant), I could exchange it for one of those.
Why lol does the best phone ive seen in a while have to be seriously half-assed.
Not because of the features but because of all those problems I put above.
I want something that works pretty solid and software mix but it looks the world is in capable of doing this.
Thanks And hope some one with patience can help me out.
Idk man I just picked up nexus s today from bestbuy, I had the vibrant and the problems you've had software/device related I have not seen on mine. Mine just OTA updated about 2 hrs ago to 2.3.1. I havent had it long enough to comment on peeling but ya.
Its solid device to me so far, But I understand what your saying after 5 NS later.
Yeah I really dont feel disappointed. Just sad. lol
I dont want to send it in because thats 2 weeks without it And I HATE Samsung especially their costumer support!
Well I know ur sad about it, But in order for stuff to be changed its gotta cost samsung money that all these phones r coming back. I mean its a shame, but maybe you still have a old android phone to hold ya over?
Nope lol I sold my nexus one....worst mistake of my life I guess Ill just do the return and hopefully my patience will pay off.
What sucks is that even after six months Samsung wont improve this phone as far as defects go. Look at the vibrant lol
If you have a good one with no problems hold on to it man because I wish my luck was good enough to have a good one.
On my third one here, will use vmy black tie for another eventually. Shop around. I went to different best buys. Some get bad batched. One had 10 all with the creased glass screen. Another had none. Some of these phones were made days before the launch so though its disappointing, I believe there are good ones. I have one now but the stupid platinum case already scratched my phone.
Sent from my Nexus S using XDA App
Like the poster above me, I would try to exchange at a completely different Best Buy. Bad batches are called so for a reason--the entire batch may be faulty.
I picked up my Nexus S at 8:00AM Launch Day and haven't had a single issue with it at all. I had to go through three MT4Gs before I returned it completely, and three G2s before I was satisfied with the last one(it still had issues, but at that point, I was tired of dealing with it). And on the screen coating thing: I don't know what coating people are talking about and if there is such a coating, then I think alot of folks are expecting too much out of it. Review/unboxing videos and my own device had fingerprints showing up the second people started using it. Do folks honestly expect touchscreen phones not to show fingerprints/smudges ever? That's unrealistic, imo.
And it's only under direct light(i.e. a directional lamp pointed right at it) that I see them at all. In day to day use, it's not an issue for me.
story like this, makes me feel a really really lucky guy, since i ordered mine by mail.
it'd have been a nightmare if it had any of those defects
I appreciate all the insight so far.....
If i do go back to an old one it would probably be the G2
but Im thinking of getting another one and fit it with a screen protector right away to stop this peeling garbage.
AllGamer said:
story like this, makes me feel a really really lucky guy, since i ordered mine by mail.
it'd have been a nightmare if it had any of those defects
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hahaha
you reminded me of my friend who bought an iphone 4 the other day and he is like you " and me " he found a dead black pixel in the middle of the screen. the poor bastard couldnt sleep the night. stairing at it all the time. he knew he can go to apple store in the morning the next day. but still he couldnt sleep about it.
when he told me, i was crying laughing at him.
Im just going to call it quits with samsung lol They should just stick to TVs
I got a Led 40 inch and no problems!!
Im never going to get a samsung phone again and im going to make sure I book mark this sucker so if I do feel tempted Ill look back at my self hahahah
Oh and ll_l_x_l_ll, man i did have that problem with the vibrant and I lost some sleep on that man for real lol
Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!
ericc191 said:
Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!
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Nice investment lol
ericc191 said:
Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!
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Click to collapse
i just wana go OT for 1 post if the OP doesnt mind.
since you are in the know about Sandy Bridge. can you please tell me why for example should i upgrade from I7 ?
i mean, whats the real difference here ?
please keep in mind that most of my gaming on ps3 or 360. i dont play pc games much if any " the only games i played are crysis 1 and warheads"
azzeh3 said:
Nope lol I sold my nexus one....worst mistake of my life I guess Ill just do the return and hopefully my patience will pay off.
What sucks is that even after six months Samsung wont improve this phone as far as defects go. Look at the vibrant lol
If you have a good one with no problems hold on to it man because I wish my luck was good enough to have a good one.
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You just had a run of bad luck. It sucks but it happens to all of us at one point or another. Just keep trying and you will get a good one. It will be totally worth it
tommyz2kool said:
You just had a run of bad luck. It sucks but it happens to all of us at one point or another. Just keep trying and you will get a good one. It will be totally worth it
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I should but its my 5th!!!! what kind of luck is that?
Sounds staged, like im forced to get bad ones lol
azzeh3 said:
I should but its my 5th!!!! what kind of luck is that?
Sounds staged, like im forced to get bad ones lol
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Have you tried returning your phone at another best buy? (if you can) as others have said, if your local store has a bad batch and sales are low you may keep getting units from the same batch.
Depending on the staff, you could also ask about the number of returns that store has had recently.
Seems a shame after 5 phones not to try once more in the hope you get a good one!
Highland3r said:
Have you tried returning your phone at another best buy? (if you can) as others have said, if your local store has a bad batch and sales are low you may keep getting units from the same batch.
Depending on the staff, you could also ask about the number of returns that store has had recently.
Seems a shame after 5 phones not to try once more in the hope you get a good one!
Click to expand...
Click to collapse
I think ill return it and order it online instead maybe that will change my luck
Sent from my Nexus S using XDA App
azzeh3 said:
I think ill return it and order it online instead maybe that will change my luck
Sent from my Nexus S using XDA App
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This doesn't sound like a bad idea whatsoever. Seriously... I'm on my 4th SNS. I just love it too much to give up. I did two swaps at one best buy, fully returned it and drove to another one. This one seems solid now, and I have a month if I change my mind, but if that's the case, I'll return it and go online. Sounds like you guys have been having luck, no?
If you look for defects you're going to find them.
Sent from my Nexus S using XDA App
Here's Nate Swanner speculating that it might be as early as Friday, while the google plus nexus page says weeks. Any thoughts, precedents?
I assume Weeks for the majority of countries.
Friday would be nice. I see it more possible for the US/CA to get stock by Friday, but then again this is all speculation anyway.
After two months. They will have to fix the issues with first batch. And from what im readong there are many issues
lazarat said:
After two months. They will have to fix the issues with first batch. And from what im readong there are many issues
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If this is true... I'll just go with a Nexus 10 at this point lol. Kind of on the fence on what device I would benefit more from...
lazarat said:
After two months. They will have to fix the issues with first batch. And from what im readong there are many issues
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That comment is just silly...the rattle is normal, all other "issues" that have been written about can be fixed with a simple update...which will happen.
Sent from my One X using Tapatalk 2
I called Google 15min ago and got a about a week, give or take.
I read some rumors that LG reduced it's allocation to Google therefore making them pull out of done markets. Not to mention the rapid sell out.
This is further backed with Tmo selling the N4 for 500 of contract. Given this, it may be likely that LG isn't prioritizing Google since they are likely being payed less, but who knows.
All this in mind, stock may be in and out for a while even though demand may never really reach super high levels the S3 and iPhone see.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
powerwagon said:
That comment is just silly...the rattle is normal, all other "issues" that have been written about can be fixed with a simple update...which will happen.
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
Of course a one x owner will find it normal, keeping in mind how much the device you have sucked when it was released so now there cant exist a device whose issues can impress u htc owners cuz htc screwed u real bad
Hi guys,
thanks for lending me ur precious time towards my thread. I am out in the market to get a phone, lets say a smartphone..
And the only one that could impress me was the NEXUS 4 !!!
But the problem is , I live i India, and the phone hasnt released here...but yet a few websites. like ebay are selling 'em..
Is the device awesome? Compared to HTC One x+??
And is it capable of handling all future apps??
And last one, should i get a phone now or shud i wait...??
THANK YOU...Regards
bought the device 2 days ago .........
first impression :- design and feel = great
turned it on was dissapointed as the display was washed out as i came from amoled note screen ...... but fixed it with kernelsa and the brightness was too good in sunlight
started liking it alot
but suddenly started using 3G and phone got crazy hot in low signal and even normal signal
so hot that i couldnt take calls
the performance is the best but its a phone first so im returning mine
these problems can be fixed using kernels but i still wont be keeping it :/
Shreyas Iyer said:
Hi guys,
thanks for lending me ur precious time towards my thread. I am out in the market to get a phone, lets say a smartphone..
And the only one that could impress me was the NEXUS 4 !!!
But the problem is , I live i India, and the phone hasnt released here...but yet a few websites. like ebay are selling 'em..
Is the device awesome? Compared to HTC One x+??
And is it capable of handling all future apps??
And last one, should i get a phone now or shud i wait...??
THANK YOU...Regards
Click to expand...
Click to collapse
I would wait until google io next wednesday to see if they announce an updated nexus 4, and then make your decision. Prices may go down on the original nexus 4 if they do.
Is the device awesome? I would say its the real google android experience, always first to get updates. So many roms/kernels to flash or you could just stay stock. Its really your decision, but more importantly I'd make sure you get good coverage with a nexus 4 in your area.
hbksabhi said:
bought the device 2 days ago .........
First impression :- design and feel = great
turned it on was dissapointed as the display was washed out as i came from amoled note screen ...... But fixed it with kernelsa and the brightness was too good in sunlight
started liking it alot
but suddenly started using 3g and phone got crazy hot in low signal and even normal signal
so hot that i couldnt take calls
the performance is the best but its a phone first so im returning mine
these problems can be fixed using kernels but i still wont be keeping it :/
Click to expand...
Click to collapse
thanks a lot
I'm supposed to pick up mine on 15th. Can't keep an eye on the keynote due to time-zone difference.
I don't give a rat's a$$ about LTE support and 32gb storage so my question is: should I postpone the pickup date to 16th of May? Are there any features other than LTE & 32gb storage Google might have up it's sleeve?
A price drop seems kinda irrelevant too because it'll probably take weeks after the announcement for the prices to decrease in retail stores.
Appreciating any advice.
weeks? retail stores?
google playstore
Ordered mine 2-days ago.. I doubt we will see anything from Google l/0 re: a new Nexus..
I'd assume we would have heard rumors by now as Google is not very good at keeping secrets..
SysAdmNj said:
weeks? retail stores?
google playstore
Click to expand...
Click to collapse
It's not available in my hinterland country :silly:
Too lazy to play around with proxy stuff.
raqball said:
Ordered mine 2-days ago.. I doubt we will see anything from Google l/0 re: a new Nexus..
I'd assume we would have heard rumors by now as Google is not very good at keeping secrets..
Click to expand...
Click to collapse
Let's hope it's only a minor update :fingers-crossed:
Let's just say if 4.3 gets announced at I/O your phone the N4 will get it before any other non Nexus device. If the latest and greatest software is one of your needs the N4 will be a very good bet.
I'm interested in this too as I just received my N4. I haven't even opening the shipping box yet because I don't know if I should start using the phone or wait until I/O....if I open the phone box I get charged a restocking fee if I return it. I move to the UK in 2 weeks so I'm not even sure if LTE matters as it's quite expensive there. But, I am really more interested in a price drop in the 16GB.
Recommend waiting or just going for it?
dhawk312 said:
I'm interested in this too as I just received my N4. I haven't even opening the shipping box yet because I don't know if I should start using the phone or wait until I/O....if I open the phone box I get charged a restocking fee if I return it. I move to the UK in 2 weeks so I'm not even sure if LTE matters as it's quite expensive there. But, I am really more interested in a price drop in the 16GB.
Recommend waiting or just going for it?
Click to expand...
Click to collapse
I am by no means an expert nor do I have any inside knowledge but I doubt the 16GB will get a price drop even if they release an refreshed Nexus 4..
I just ordered one a few days ago and as soon as it arrives I am cracking that box open..
Plus, since you just bought it, I am sure if Google did announce a price drop you could call and get some sort of credit for the price difference..
My .02
raqball said:
Ordered mine 2-days ago.. I doubt we will see anything from Google l/0 re: a new Nexus..
I'd assume we would have heard rumors by now as Google is not very good at keeping secrets..
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Click to collapse
What happen to the laggy s4
SysAdmNj said:
What happen to the laggy s4
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Gave it to my son! And he LOVES it...
:good: :good: :good:
raqball said:
Gave it to my son! And he LOVES it...
:good: :good: :good:
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Noiicce
You'll enjoy the nexus 4 if you dont expect a whole lot. Battery life definitely not as good as s4 but I still came back to it.
SysAdmNj said:
Noiicce
You'll enjoy the nexus 4 if you dont expect a whole lot. Battery life definitely not as good as s4 but I still came back to it.
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Click to collapse
He came from a Galaxy S2 Skyrocket so he does not even notice the lag..
After the nexus and using it for two days i love it for its pure experience and performance but it heats up a lot according to my liking so going to return it if i can
After other phones go
S4 - dont like touch wiz and late updates
But i certainly love samoled and the octa core laggy
Htc one - bad button placements allround from power to home buttons and lack of detail in camera
I dont know which way to go even if i return the n4
Unlock the boot loader, root it and install a custom kernel and say goodbye to extreme heat.
Sent from my Nexus 4 using Tapatalk 2
Hey guys,please help me out.Since the 2013 Nexus 7 is having a lot of issues and could be solved with updates,should I still buy it or wait for fresh set of models that come with problems-free in another a couple of months?I know warranty is there and everything but still I am scared.
nsnarayan10 said:
Hey guys,please help me out.Since the 2013 Nexus 7 is having a lot of issues and could be solved with updates,should I still buy it or wait for fresh set of models that come with problems-free in another a couple of months?I know warranty is there and everything but still I am scared.
Click to expand...
Click to collapse
As someone who just returned his 3rd with dead pixels, my only recommendation is to buy from a place that you know will let you return it.
It seems to be a random **** shoot, I see all these people reporting they have units that are good, and then there's me and the others in the dead pixel thread.
An update has already been released to fix the multitouch and GPS issue.
laxinchili said:
As someone who just returned his 3rd with dead pixels, my only recommendation is to buy from a place that you know will let you return it.
It seems to be a random **** shoot, I see all these people reporting they have units that are good, and then there's me and the others in the dead pixel thread.
Click to expand...
Click to collapse
One of my cousin lives in India and wants me to despatch one to him from Amazon,sound bad?So you are clearly saying that I should wait until Asus releases more fresh ones in a few months,right?
Username invalid said:
An update has already been released to fix the multitouch and GPS issue.
Click to expand...
Click to collapse
Does the update fix the issue?
And is it a good time to import one?
nsnarayan10 said:
Hey guys,please help me out.Since the 2013 Nexus 7 is having a lot of issues and could be solved with updates,should I still buy it or wait for fresh set of models that come with problems-free in another a couple of months?I know warranty is there and everything but still I am scared.
Click to expand...
Click to collapse
I would buy without any hesitations. Don't read into many complains here, they will play with your head.
(just like IF I told you that your GF is cheating on you .. would it suddenly makes her look suspicious somehow ?).
Haha.... I'm looking forward to some factory-refurbished sales down the road.
No wonder credit cards rates are so high (know what I mean..).
nsnarayan10 said:
Does the update fix the issue?
And is it a good time to import one?
Click to expand...
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https://www.google.ca/search?hl=en&...3.152.3.3.0...0.0...1ac.1.T66OUul4cOI&qscrl=1
nsnarayan10 said:
Hey guys,please help me out.Since the 2013 Nexus 7 is having a lot of issues and could be solved with updates,should I still buy it or wait for fresh set of models that come with problems-free in another a couple of months?I know warranty is there and everything but still I am scared.
Click to expand...
Click to collapse
Like you said most issues are fixable by update which are rolling out now but depends on your preference. I was thinking the same thing but waited a month. The current hardware which is what I have rev. E, seem to be issues free. Have spoke to others both 16gb and 32gb who are so far issue free under this rev so it really just depends where you buy it if they're still on the initial stock or if they've gotten new batches. I bought mine off amazon, through amazon them selves, meaning no separate sellers on amazon and got lucky with no issues but as said under rev. E, now I'm not totally sure how true that is that's what was explained to me by someone else while we are waiting for the current update, so I guess your best bet is to talk to someone who is experiencing these issues souch as multi-touch, random reboot and GPS issues. See what rev the initial stock was. Other wise like you mention you can just wait a month or so which most issues should be ironed out by then but seems as if they're getting a good handle on that so should have to wait too long if you choose to do so.
nsnarayan10 said:
Hey guys,please help me out.Since the 2013 Nexus 7 is having a lot of issues and could be solved with updates,should I still buy it or wait for fresh set of models that come with problems-free in another a couple of months?I know warranty is there and everything but still I am scared.
Click to expand...
Click to collapse
In a few months I'd be looking forward to the Kindle Fire HD 2's better hardware with the Snapdragon 800 CPU.
hyperxguy said:
I would buy without any hesitations. Don't read into many complains here, they will play with your head.
(just like IF I told you that your GF is cheating on you .. would it suddenly makes her look suspicious somehow ?).
Haha.... I'm looking forward to some factory-refurbished sales down the road.
No wonder credit cards rates are so high (know what I mean..).
Click to expand...
Click to collapse
I got you on that,haha.Normally refurbished models come problem-free,right?I am considering waiting for it,then.What do you think?Bcz its a question of importing one.
The thing about 'lots of issue' reports is that folks are bound to announce when they are upset, but majority or folks enjoying the products is keep enjoying it instead of complaining. So, it may seem like there are a lot of issues, but it actually isn't widespread in any way.
I got one and loved it, but I returned it. I didn't any issues. I returned it because I want the LTE version instead. So, if you want to hold out, do it if you want the LTE version (just $80 more than the 32GB wifi version), not if you're waffling about quality issues. But if you are concerned, by it from a brick & mortar store so you have a return window.
aerdely said:
Like you said most issues are fixable by update which are rolling out now but depends on your preference. I was thinking the same thing but waited a month. The current hardware which is what I have rev. E, seem to be issues free. Have spoke to others both 16gb and 32gb who are so far issue free under this rev so it really just depends where you buy it if they're still on the initial stock or if they've gotten new batches. I bought mine off amazon, through amazon them selves, meaning no separate sellers on amazon and got lucky with no issues but as said under rev. E, now I'm not totally sure how true that is that's what was explained to me by someone else while we are waiting for the current update, so I guess your best bet is to talk to someone who is experiencing these issues souch as multi-touch, random reboot and GPS issues. See what rev the initial stock was. Other wise like you mention you can just wait a month or so which most issues should be ironed out by then but seems as if they're getting a good handle on that so should have to wait too long if you choose to do so.
Click to expand...
Click to collapse
I think you gave an excellent piece of info.But how do i check what rev.E that Nexus 7 is?I read that the updates arent helping everyone,but I reckon the update should do the trick.But the worry is I am importing one,so!
Oh you mean waiting for refurbished models can take longer time?
Curare said:
The thing about 'lots of issue' reports is that folks are bound to announce when they are upset, but majority or folks enjoying the products is keep enjoying it instead of complaining. So, it may seem like there are a lot of issues, but it actually isn't widespread in any way.
I got one and loved it, but I returned it. I didn't any issues. I returned it because I want the LTE version instead. So, if you want to hold out, do it if you want the LTE version (just $80 more than the 32GB wifi version), not if you're waffling about quality issues. But if you are concerned, by it from a brick & mortar store so you have a return window.
Click to expand...
Click to collapse
Can you please give me the link to brick and mortar store if they provide online service?
Thank you and you made a point!
nsnarayan10 said:
I think you gave an excellent piece of info.But how do i check what rev.E that Nexus 7 is?I read that the updates arent helping everyone,but I reckon the update should do the trick.But the worry is I am importing one,so!
Oh you mean waiting for refurbished models can take longer time?
Click to expand...
Click to collapse
Reboot into bootloader shutdown the hold vol down+ power, the hardware rev will be toward the bottom. As I said not sure how true that is haven't checked into this my self but would be good to know.
Don't listen to people to tell you to ignore complaints. There is a 30-something page thread about dead pixels going on since launch for a reason, and another about build quality that is huge as well.
The multitouch and GPS problems have been addresses in a (timely) update.
However, if you or your friend care about dead pixels or dust under your screen, it is something that people are indeed experiencing (again - i opened a july mfg unit yesterday and it had 2 dead pixels - my 3rd nexus with dead pixels).
I think the real question here is: If your friend opened one up in India with a dead pixel, some light bleed, some dust under screen, or any other blemish, would he be able to deal with it?
aerdely said:
Reboot into bootloader shutdown the hold vol down+ power, the hardware rev will be toward the bottom. As I said not sure how true that is haven't checked into this my self but would be good to know.
Click to expand...
Click to collapse
Oh,thank you so much and its called Hardware REV?So you have faced no problem whatsoever?
nsnarayan10 said:
Oh,thank you so much and its called Hardware REV?So you have faced no problem whatsoever?
Click to expand...
Click to collapse
Yes as mine say I booted into bootload and it says hardware rev. e, yours should show what its on I think like 3 lines down on the device info in bootloader mode near the bottom.
laxinchili said:
Don't listen to people to tell you to ignore complaints. There is a 30-something page thread about dead pixels going on since launch for a reason, and another about build quality that is huge as well.
The multitouch and GPS problems have been addresses in a (timely) update.
However, if you or your friend care about dead pixels or dust under your screen, it is something that people are indeed experiencing (again - i opened a july mfg unit yesterday and it had 2 dead pixels - my 3rd nexus with dead pixels).
I think the real question here is: If your friend opened one up in India with a dead pixel, some light bleed, some dust under screen, or any other blemish, would he be able to deal with it?
Click to expand...
Click to collapse
You are absolutely right.If its software issues like GPS and Multi-touch,it could be solved over updates but dead pixels and light bleeding can get him helpless.So its better to wait for refurbished models?If so will they come a bit late?
But are these common issues with every phone in this intensity?
aerdely said:
Yes as mine say I booted into bootload and it says hardware rev. e, yours should show what its on I think like 3 lines down on the device info in bootloader mode near the bottom.
Click to expand...
Click to collapse
Thank you so much bro and I am scared what if i encounter any hardware issues like Dead-pixels and light bleeding.And this product is getting imported and worse is it could not be accepted for return since the product is not yet launched in that imported country.
nsnarayan10 said:
You are absolutely right.If its software issues like GPS and Multi-touch,it could be solved over updates but dead pixels and light bleeding can get him helpless.So its better to wait for refurbished models?If so will they come a bit late?
But are these common issues with every phone in this intensity?
Click to expand...
Click to collapse
Yes forgot about the dead pixel issue, that is true but not as all have it, its pretty much rolling the dice to see if your lucky enough to get one issue free, at least at the moment. So maybe to wait would be best or even a return but the return hasn't always proven true for me. I came from the Asus transformer which was riddled with ghost touch issues, went through 3 of them just couldn't get around it whether it was a return or not.
There was an article today on xda that talked about a class action lawsuit against LG because multiple phones they make are going into a boot loop of death--sound familiar? The problem is defective solder that can't withstand the heat the phone generates and, over time, separates a connection to the motherboard. The problem with the 6P is almost certainly the exact same. That means there is likely nothing a 6P owner can ultimately do to prevent the boot loop of death from eventually happening to their phone. The simple act of charging the phone with the quick charge function makes the phone quite warm. On top of that (for those on stock) since the January OTA Google has been defaulting the stock kernel settings to those for high performance, which not only is causing battery drain that some users have been complaining about but also makes the phones run much warmer. This means the 6P will likely die even faster.
For some of us this was a 600-700 phone purchased new and (mine is a 128gig model) and for that money, it's not unreasonable to expect a phone to last for longer than 12-18 months, which is probably going to turn out to be the ultimate lifespan for these things.
I'm curious if anybody else has any thoughts on this situation. To my mind, both Google and Huawei knew that these phones were defective and should have recalled them. Instead, they are riding out the warranty and when the phone inevitably breaks telling owners that they are SOL.
Does anyone think it would be worthwhile for Nexus 6P owners to file a class action lawsuit against Google and Huawei or do you think it would be a waste of time? Are you OK buying a supposedly premium phone that likely won't last a full two years?
jhs39 said:
There was an article today on xda that talked about a class action lawsuit against LG because multiple phones they make are going into a boot loop of death--sound familiar? The problem is defective solder that can't withstand the heat the phone generates and, over time, separates a connection to the motherboard. The problem with the 6P is almost certainly the exact same. That means there is likely nothing a 6P owner can ultimately do to prevent the boot loop of death from eventually happening to their phone. The simple act of charging the phone with the quick charge function makes the phone quite warm. On top of that (for those on stock) since the January OTA Google has been defaulting the stock kernel settings to those for high performance, which not only is causing battery drain that some users have been complaining about but also makes the phones run much warmer. This means the 6P will likely die even faster.
For some of us this was a 600-700 phone purchased new and (mine is a 128gig model) and for that money, it's not unreasonable to expect a phone to last for longer than 12-18 months, which is probably going to turn out to be the ultimate lifespan for these things.
I'm curious if anybody else has any thoughts on this situation. To my mind, both Google and Huawei knew that these phones were defective and should have recalled them. Instead, they are riding out the warranty and when the phone inevitably breaks telling owners that they are SOL.
Does anyone think it would be worthwhile for Nexus 6P owners to file a class action lawsuit against Google and Huawei or do you think it would be a waste of time? Are you OK buying a supposedly premium phone that likely won't last a full two years?
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You can try.
I'm in because I had to RMA my phone with a blank screen.
Paid the deductible to get it replaced.
tech_head said:
You can try.
I'm in because I had to RMA my phone with a blank screen.
Paid the deductible to get it replaced.
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I wouldn't know where to start and don't know any lawyers. But I seriously doubt that very many 6Ps will still be running by the time they are two years old. Shortly after a year seems to be when it's happening for a lot of people. I baby my phone but I still expect it to be dead by fall because my warranty expires in July. Currently I'm on Project Fi, which I like. That means I'll either have to buy a Pixel which is overpriced and apparently very difficult to root and mod or switch to another carrier so I can get something like a One Plus which is easy to root and mod and has a vibrant developer community. I'm not happy that I spent so much on this phone and it likely won't last two years. I have much older, far cheaper smartphones that still function fine. My Galaxy 3 still works perfectly. But this phone was apparently built like crap and nobody seems to want to hold Google and Huawei responsible for that.
Not sure where this will go, but I'm a 6P owner and watching the situation closely in these places:
https://code.google.com/p/android/issues/detail?id=230848
https://www.xda-developers.com/nexus-6p-users-experiencing-random-bootloops/
So far I'm good. But it happens suddenly much of the time.
Az_Biker said:
Not sure where this will go, but I'm a 6P owner and watching the situation closely in these places:
https://code.google.com/p/android/issues/detail?id=230848
https://www.xda-developers.com/nexus-6p-users-experiencing-random-bootloops/
So far I'm good. But it happens suddenly much of the time.
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Click to collapse
do you think google have a solution for this big brob with flash because in my contry we don t have warranty
Az_Biker said:
Not sure where this will go, but I'm a 6P owner and watching the situation closely in these places:
https://code.google.com/p/android/issues/detail?id=230848
https://www.xda-developers.com/nexus-6p-users-experiencing-random-bootloops/
So far I'm good. But it happens suddenly much of the time.
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Click to collapse
Hello...
You can also follow this thread:
https://forum.xda-developers.com/nexus-6p/help/boot-loop-death-nexus-6p-t3533528
By the way... Every week there are new users reporting the same issue. I don't count those who also open new threads in Q/A section...
This is getting crazy. Seeing LG is now sued, it gives at least some hope that something will be done with Huawei.
How much people have a nice brick now?! And Google/Huawei who tell them since their warranty ended a few days/weeks/months ago, they won't fix their device. Though some had exceptions and have had their device replaced/repaired, others pay for a motherboard replacement. A Device that already costed them 700$ or more and now the repair!
Also some people kept harassing Google/Huawei because the first person they called didn't accept to replace/repair their device. They tried again and after 2 or 3 calls they finally successed! Isn't it crazy?! Like if you give up at first try, you're just fuxxed...
Though with all this, you're not even sure it won't fail anymore. As they didn't acknowledge the issue, nor they did state they took measures to fix the problem...
I haven't experienced the issue yet, but the phone is exactly one year old. My wife uses it now since i upgraded. It's just boring to backup photos every few days, fearing it suddenly breaks!
They deserve a little punishment in my opinion. :angel:
leroilion02 said:
do you think google have a solution for this big brob with flash because in my contry we don t have warranty
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Click to collapse
I'd like to think that Huawei/Google would step up and at least offer a 50% disc on new device or 50% refund on bricked 6Ps. Anything other than, SORRY, it's out of warranty (even though thousands of devices are having the same issue)...
5.1 said:
Hello...
You can also follow this thread:
https://forum.xda-developers.com/nexus-6p/help/boot-loop-death-nexus-6p-t3533528
By the way... Every week there are new users reporting the same issue. I don't count those who also open new threads in Q/A section...
This is getting crazy. Seeing LG is now sued, it gives at least some hope that something will be done with Huawei.
How much people have a nice brick now?! And Google/Huawei who tell them since their warranty ended a few days/weeks/months ago, they won't fix their device. Though some had exceptions and have had their device replaced/repaired, others pay for a motherboard replacement. A Device that already costed them 700$ or more and now the repair!
Also some people kept harassing Google/Huawei because the first person they called didn't accept to replace/repair their device. They tried again and after 2 or 3 calls they finally successed! Isn't it crazy?! Like if you give up at first try, you're just fuxxed...
Though with all this, you're not even sure it won't fail anymore. As they didn't acknowledge the issue, nor they did state they took measures to fix the problem...
I haven't experienced the issue yet, but the phone is exactly one year old. My wife uses it now since i upgraded. It's just boring to backup photos every few days, fearing it suddenly breaks!
They deserve a little punishment in my opinion. :angel:
Click to expand...
Click to collapse
Thanks. It would be nice if companies were held to some quality of manufacture law for things like this that happen after the warranty period. It's as if they think "we only have to make it last ONE YEAR, then it can fall apart after the warranty is over"... When thousands of devices are having similar issues, that's not just a coincidence!
Az_Biker said:
I'd like to think that Huawei/Google would step up and at least offer a 50% disc on new device or 50% refund on bricked 6Ps. Anything other than, SORRY, it's out of warranty (even though thousands of devices are having the same issue)...
Thanks. It would be nice if companies were held to some quality of manufacture law for things like this that happen after the warranty period. It's as if they think "we only have to make it last ONE YEAR, then it can fall apart after the warranty is over"... When thousands of devices are having similar issues, that's not just a coincidence!
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Click to collapse
It always reminds me of the Samsung TVs case: https://www.cnet.com/news/samsung-settlement-warrants-older-tvs-with-faulty-capacitors/
They accepted to fix the faulty units and extended the warranty. If you read the post till the end though, this is the best part:
"Samsung officially denies the complaints in the suit"
Although they denied their TVs having a problem, they knew they would loose sooner or later. So they just they settled the lawsuit to avoid further costs. This is no rocket science...
For me, this is called programmed obsolescence. A technic widely used by almost all electronic devices manufacturers these days. Huawei should replace faulty motherboards. No matter how old those are! And extend the warranty on the new hardware.
Cheers...
It feels like i paid for a Premium brick costing 700 dollars!
Well, I too, am in the bootloop of death club... Here's my story if anyone wants a read.
https://plus.google.com/117402788701749987746/posts/5y5PNrvg3fN
Guess I'll try my luck with Huawei and see what they say.
jhs39 said:
Does anyone think it would be worthwhile for Nexus 6P owners to file a class action lawsuit against Google and Huawei or do you think it would be a waste of time? Are you OK buying a supposedly premium phone that likely won't last a full two years?
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Click to collapse
Sounds as if it is beginning: https://forum.xda-developers.com/showpost.php?p=71860686&postcount=706
See also:
http://www.androidpolice.com/2017/04/14/google-may-sued-nexus-6p-early-shutdown-bootloop-issues/
So I just got off the phone with Huawei and unfortunately I am 4 months out of warranty. Said I can send it in to fix it and they'll let me know how much its gonna cost. I am so pissed right now. This is ridiculous. They're blaming the latest 7.1.2 update from Google and how it's not just the 6p it's affecting...hmmm Who's telling the truth?
treezy26 said:
So I just got off the phone with Huawei and unfortunately I am 4 months out of warranty. Said I can send it in to fix it and they'll let me know how much its gonna cost. I am so pissed right now. This is ridiculous. They're blaming the latest 7.1.2 update from Google and how it's not just the 6p it's affecting...hmmm Who's telling the truth?
Click to expand...
Click to collapse
Read this post. Follow the link and read: https://forum.xda-developers.com/showpost.php?p=71860686&postcount=706
Also... No need to post the same message three times
Cheers...
5.1 said:
Read this post. Follow the link and read: https://forum.xda-developers.com/showpost.php?p=71860686&postcount=706
Also... No need to post the same message three times
Cheers...
Click to expand...
Click to collapse
I have seen this and going to look into it further.
Also... I posted it 5 times, just in different threads...:silly:
treezy26 said:
Also... I posted it 5 times, just in different threads...:silly:
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Spam?
5.1 said:
Spam?
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Click to collapse
You call it spam, I call it desperate...
treezy26 said:
You call it spam, I call it desperate...
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Click to collapse
I understand you. Even though I haven't got the issue yet and since my wife takes a lot of pics with (my ex) her N6P, i have to backup up almost every day. Doing this since the beginning of this issue. It's really boring.
I wish you luck! Try contacting Huawei again. Hopefully you'll talk to another tech who'll acknowledge the issue and will repair/replace.your phone. Don't give up!.
Or else, fill the lawyer's survey! :good:
PS: Huawei blamed first 7.0 update, then 7.1 and now 7.1.2. lol...
Good luck...
5.1 said:
I understand you. Even though I haven't got the issue yet and since my wife takes a lot of pics with (my ex) her N6P, i have to backup up almost every day. Doing this since the beginning of this issue. It's really boring.
I wish you luck! Try contacting Huawei again. Hopefully you'll talk to another tech who'll acknowledge the issue and will repair/replace.your phone. Don't give up!.
Or else, fill the lawyer's survey! :good:
PS: Huawei blamed first 7.0 update, then 7.1 and now 7.1.2. lol...
Good luck...
Click to expand...
Click to collapse
Well I was so frustrated that I went ahead and ask them to go ahead and send me the stuff needed to send it back. Hopefully whenever it gets there, I can speak with someone else and talk them into fixing it for free. Thanks.
treezy26 said:
Well I was so frustrated that I went ahead and ask them to go ahead and send me the stuff needed to send it back. Hopefully whenever it gets there, I can speak with someone else and talk them into fixing it for free. Thanks.
Click to expand...
Click to collapse
Ah...
Keep harassing them until they repair/replace your device free of charge!
Good luck...
Add Me to the growing list
Yep, my 6p- Aluminum 32GB phone had the problem. Same issue plaguing others too, infinite bootloop. Android Recovery Mode doesn't fix it, nothing does.
I sent it to Huawei on 3/10/17 and its now 4/14/17 and they still haven't given me back the phone. The message they give me is "the phone is fixed and is just waiting to be shipped"..... yeah sure I have been told this 4 time since 3/24/17, an ETA please? No, no ETA. You start to get suspicious the second time around and downright furious on the 3rd......and 4th time 21 FREAKING DAYS LATER. Had it escalated today 4/14/17. Hoping for the best:laugh::laugh:yeah no I'm not. Lawsuit time?