[Q] Very slow data speed during a phone call - G2 Q&A, Help & Troubleshooting

I am on the stock ROM (JDQ39B) on Vodafone Romania and I'm getting 0.02 Mbits while on a phone call. I don't think that's normal. Is anyone else having this issue on any other ROM/carrier?

AFAIK it's normal. Data shuts off more or less when you are making a call. Try calling and surfing /downloading while being connected to a wifi network. That should work.
Sent from my LG-D802 using xda app-developers app

That does work, but it doesn't help when you're out. I don't think it's normal. It shouldn't happen. There's plenty of bandwidth to accommodate a phone call and a web page. Except I can't even load a web page, while on a phone call. I don't think this has ever happened to me before, on any of my previous phones.

teomor said:
That does work, but it doesn't help when you're out. I don't think it's normal. It shouldn't happen. There's plenty of bandwidth to accommodate a phone call and a web page. Except I can't even load a web page, while on a phone call. I don't think this has ever happened to me before, on any of my previous phones.
Click to expand...
Click to collapse
depend on how your network set up is. In the U.S, LTE is shut off while on call, phone call will not work with LTE on, your network might be doing the same thing. check other smart phone to see if they have the same problem.

Yeah, I thought it might have something to do with the carrier, but I'm not talking about LTE. I'm talking plain old 3G (full signal). I can't even load a webpage, or access anything on Google Play.

teomor said:
Yeah, I thought it might have something to do with the carrier, but I'm not talking about LTE. I'm talking plain old 3G (full signal). I can't even load a webpage, or access anything on Google Play.
Click to expand...
Click to collapse
It is like the old days, when we dive into the NET nobody could call us
It depends on the provider i guess...

So, is there anyone with a D802 International, that can call and surf at the same time, on a 3G connection?

Related

Enable calls while on EVDO

Question for you guys,
I never noticed until my girlfriend tried to call me. I was streaming videos on youtube on my touch from Telus mobility and my line was just ringing, not going to my phone. Is there anyone that knows how to enable this? I tried looking online but codes for other phones like the apache dont work.
Thanks,
e
I was trying it out on my Bell HTC touch and it works fine (was on IE browsing and called my cell and it came through)
How exactly are you viewing the YT videos? Could be the application your using.
Im using TCPMP and flash media bundle. Found it on PPCGeeks
I don't think that the CDMA Touch can handle concurrent voice & data radios.
Meaning - it is either one or the other.
If you are browsing the internet, and a call comes through, it will drop the data radio and enable voice. Your example of the browsing and a call coming through is an example of this.
Try talking on the phone and then surfing to a new site in PIE. You can't.
Dim-Ize said:
I don't think that the CDMA Touch can handle concurrent voice & data radios.
Meaning - it is either one or the other.
If you are browsing the internet, and a call comes through, it will drop the data radio and enable voice. Your example of the browsing and a call coming through is an example of this.
Try talking on the phone and then surfing to a new site in PIE. You can't.
Click to expand...
Click to collapse
100% true, it can do 1 or the other not both
definetly not true...my bell htc touch works while surfing the net, it just switches from the EVDO network to the 1X, and it doesnt just keep ringing...so im not sure about sprint but the bell service allows for them to b working at the same time...
good luck
Dim-Ize said:
I don't think that the CDMA Touch can handle concurrent voice & data radios.
Meaning - it is either one or the other.
If you are browsing the internet, and a call comes through, it will drop the data radio and enable voice. Your example of the browsing and a call coming through is an example of this.
Try talking on the phone and then surfing to a new site in PIE. You can't.
Click to expand...
Click to collapse
NOT TRUE AT ALL! I confirmed (as you can see in my post above) that it receives calls even if your in between a data session.
I know on regular 1x phones they are not able to do this but this is a feature of EV-DO where it allows a phone call to come in even while surfing or using data.
To the OP, are you in 1x data mode or ev-do?
K so ive been testing it, while surfing and actually going through links and receiving a call they dont go through as well as streaming. But if Im on a page and not doing anything but reading whats on the page the call comes through. And I am on Ev-DO
From what I understand, if and when Sprint/Bell/Telus upgrades the rom to support EVDO Rev.A, then you can have voice and data concurrently. I find when I am surfing, it really depends on the timing of the call on whether it rings or not. If you are actively downloading data (streaming, accessing a page), then the phone will not ring. If you are just reading/viewing a page after it has fully downloaded, then your phone will ring.
Hi Guys,
I got the Telus HTC Touch about a week ago, and I went through the same thing. I called Telus's tech support as well as HTC's, I kept getting the run around; Telus was telling me it's an HTC issue, and HTC telling me it's Telus's issue, until I finally spoke to an admin in Telus' tech dept and he told me it's a know issue that will not be fixed anytime soon.
The only time this happens is when the data connection is "active" i.e. it's downloading something, so if you are streaming, the call will never go through to the phone, it will go the voice mail and your won't get a missed call notice on the phone. If browsing the net, and IE has finished loading the page, the data connection is "idle" and the call will go through.
I have read on a forum that there is a way to fix this by accessing the Data Programming screen using ##8323# and chaging the priority to voice from the default data priority, but I was not ableto access that with my phone.
I am still hoping to find a hack for this; for now I call-forward my HTC to my Blackberry when I know I will be using the internet heavily so I won't miss any calls.
TRY ##DDTM# thats how its done on my sprint touch
ludester said:
NOT TRUE AT ALL! I confirmed (as you can see in my post above) that it receives calls even if your in between a data session.
I know on regular 1x phones they are not able to do this but this is a feature of EV-DO where it allows a phone call to come in even while surfing or using data.
To the OP, are you in 1x data mode or ev-do?
Click to expand...
Click to collapse
Ludester - can you try this again?
I know that if you are surfing and a call comes through - you can get the call and answer it. That's what I said in my reply. That's because the phone drops the data connection and enteres the voice connection. If you jump back to PIE - then your previous cached page pops up.
But, try calling your handset from your home phone. Answer it. Leave the line open. (you may want to stand a few feet away from your landline to avoid feeback).
Now, while you have an active voice connectoin from home phone to cell phone, Open PIE and try and start browsing to a new page not cached.
Does it give you a message?
My understanding is that Rev0 doesnt do simultaneous voice and data. Actually i dont think RevA will either, although capable by technology, Sprint's implimentation wont allow it. Only way to get voice and data simultaneous right now is use HSDPA on GSM it does both at the same time currently.
I would love to have concurrent voice and data. I just don't think Rev0 has that feature and don't believ ewe will see Sprint's implementation of this feature through the RevA update either. I surely hope to be proven wrong on this - because that is indeed a desired state for me.
just yesterday i tried going to the other way... while on a call, i tried to access live search to map an address. the call was disconnected.
today i tried to launch internet explorer while on a call and i get a message to 'end the current call... blah,blah'
I'm on Bell and I was streaming music to my phone today and a call rang through no problem.
Gochris said:
I'm on Bell and I was streaming music to my phone today and a call rang through no problem.
Click to expand...
Click to collapse
Same here on Bell.
I was streaming music on EVDO network. When I called my Touch, it started to ring. At that moment music streaming stopped and Touch switched to 1X network. When I ended this conversation, Touch switched back to EVDO and music streaming resumed automatically.
Cheers,
Romek
XmentalX said:
TRY ##DDTM# thats how its done on my sprint touch
Click to expand...
Click to collapse
For voice as priority should it be enabled or disabled? Sprint Touch.
i believe that all issues with cellphone internet blocking or being disabled when one recieve a call is purely an issue
with old and poor quality equipment of the cellphone operator in the area
Gitano said:
Hi Guys,
I got the Telus HTC Touch about a week ago, and I went through the same thing. I called Telus's tech support as well as HTC's, I kept getting the run around; Telus was telling me it's an HTC issue, and HTC telling me it's Telus's issue, until I finally spoke to an admin in Telus' tech dept and he told me it's a know issue that will not be fixed anytime soon.
The only time this happens is when the data connection is "active" i.e. it's downloading something, so if you are streaming, the call will never go through to the phone, it will go the voice mail and your won't get a missed call notice on the phone. If browsing the net, and IE has finished loading the page, the data connection is "idle" and the call will go through.
I have read on a forum that there is a way to fix this by accessing the Data Programming screen using ##8323# and chaging the priority to voice from the default data priority, but I was not ableto access that with my phone.
I am still hoping to find a hack for this; for now I call-forward my HTC to my Blackberry when I know I will be using the internet heavily so I won't miss any calls.
Click to expand...
Click to collapse
You have to call, on a telus touch, ##778 and you gotta have your MSL code to edit things... But I haven't found anywhere that priority you're talking about...
I thought EVDO Rev 0 (like the one Telus is using for now) cannot handle data and voice connection at the same time... It is different for EVDO Rev.A, I've seen that on wiki I think
I had this problem until I realized I had changed my settings to "Force HDR" mode which only took advantage of EVDO.
I changed it back to Automatic switching (at the expense of battery life, however) and tested it out by running Sprint TV and having another phone call and it worked.
I checked the ##DDTM# and it was already disabled.
I've had the same issues... including the girlfriend being pissed off because her calls always went to VM. The problem is related to what network you're using.
The link below explains in details what networks allow both data and voice at the same time:
http://support.wmwifirouter.com/knowledge/KB0802013/
This should be all you guys need.
-YACO

my x10 problem

why sometimes my mum complains that your phone is switched off even when my phone is on.I aam drunk atm,sorry for my grammsar.
In the morning, when you're not drunk.... ask again.. hopefully be a bit more coherent then?!
why only my mum complains
Ask her how she knows when MY phone is off?
Sent from my X10i using XDA App
Lets just leave it at this:
The update will fix it
Sent from my X10a using XDA App
x10 issue
isthisreallife said:
why sometimes my mum complains that your phone is switched off even when my phone is on.I aam drunk atm,sorry for my grammsar.
Click to expand...
Click to collapse
this happens to me too! I'm not talking about the being drunk part but about complains in regard to the phone being off and missing calls. I'm keeping it on GSM not 3G.
I would imagine this has something to do with the network, although it never happened on my blackberry curve (which was also on GSM not 3G)... who knows...?
utopic said:
this happens to me too! I'm not talking about the being drunk part but about complains in regard to the phone being off and missing calls. I'm keeping it on GSM not 3G.
I would imagine this has something to do with the network, although it never happened on my blackberry curve (which was also on GSM not 3G)... who knows...?
Click to expand...
Click to collapse
Wait, what?
Your phone is off, of course you'll miss calls. It's like saying you missed a TV show because your TV was off. Am I missing something here?
In translation.. I think what they're saying is that when their phones are ON sometimes calls go directly to voicemail even if they appear to have a signal... Sounds like a network problem..
This happens sometimes when your phone is fetching data from internet on your phone and someone is trying to call you .
im_iceman said:
In translation.. I think what they're saying is that when their phones are ON sometimes calls go directly to voicemail even if they appear to have a signal... Sounds like a network problem..
Click to expand...
Click to collapse
That would make sense.
It does sound like a network problem. One of the benefits of 3G/GSM over CDMA is the ability to simultaneously transmit data and voice.
weird
roh_gupta said:
This happens sometimes when your phone is fetching data from internet on your phone and someone is trying to call you .
Click to expand...
Click to collapse
Nope. When you're on EDGE/GPRS, if you're using the data connection, the connection would be suspended - if it's active - and the call would come in, having priority. And besides, why wouldn't this happen to every phone, in this scenario, if what you're saying is true?
It's not a network problem. The fact is when you are on 2G, you simply cannot receive calls while downloading/uploading data.
Personally, never happened to me, but did to a friend.
And just saw an article about the same problem in the iPhone 3G.
Puck24 said:
It's not a network problem. The fact is when you are on 2G, you simply cannot receive calls while downloading/uploading data.
Personally, never happened to me, but did to a friend.
And just saw an article about the same problem in the iPhone 3G.
Click to expand...
Click to collapse
I'm gonna test that as soon as I have 2 phone laying around.

Wifi calling

Anyone try out wifi calling/messaging yet? I just sent an mms and the "G" appeared even though the cell signal is off and it's supposed to be through wifi. It took longer than when I'm on 3G too...
Sent from my T-Mobile G2 using XDA App
i think the mms goes through a diff system when get home ill try it
I believe MMS always goes through cellular data.
This is to prevent an exploit of sending free messages over Wi-fi
funkadesi said:
I believe MMS always goes through cellular data.
This is to prevent an exploit of sending free messages over Wi-fi
Click to expand...
Click to collapse
exactlly what he said lol
Ah great to know thanks
Sent from my T-Mobile G2 using XDA App
well since this thread IS called wifi calling... id like to post that it doesnt work for me OR my friend who also lives close to me and got the update...
first let me state that ive tried with root and with out root
im on unlimited everything plan
ive checkd my wifi and it works just fine
i have wpa-psk encryption on my wifi
and i CAN make calls on cellular network
so now thats out there first thing i get is a popup saying do you want to register?
if i click yes then it just closes and sends me to the home screen
i open it again and it says wifi calling: enabling, for like a minute or two then it says connection error W006.15 isp or T-mobile Network Error
any one else get that?
V1R3Z said:
well since this thread IS called wifi calling... id like to post that it doesnt work for me OR my friend who also lives close to me and got the update...
first let me state that ive tried with root and with out root
im on unlimited everything plan
ive checkd my wifi and it works just fine
i have wpa-psk encryption on my wifi
and i CAN make calls on cellular network
so now thats out there first thing i get is a popup saying do you want to register?
if i click yes then it just closes and sends me to the home screen
i open it again and it says wifi calling: enabling, for like a minute or two then it says connection error W006.15 isp or T-mobile Network Error
any one else get that?
Click to expand...
Click to collapse
Something came up for crackberry users that stopped them from using UMA and since WIFI calling hits the same servers as UMA, i.e... they are the same thing, I suspect that your issue might be the same as what they were having. Your ISP's DNS is blocking the service. If you can change your DNS settings to OpenDNS.com and give it another try. This may not fix your issue, but I know it did for a whole lot of crackberry users.
V1R3Z said:
well since this thread IS called wifi calling... id like to post that it doesnt work for me OR my friend who also lives close to me and got the update...
first let me state that ive tried with root and with out root
im on unlimited everything plan
ive checkd my wifi and it works just fine
i have wpa-psk encryption on my wifi
and i CAN make calls on cellular network
so now thats out there first thing i get is a popup saying do you want to register?
if i click yes then it just closes and sends me to the home screen
i open it again and it says wifi calling: enabling, for like a minute or two then it says connection error W006.15 isp or T-mobile Network Error
any one else get that?
Click to expand...
Click to collapse
I get the same error message. Just got off the phone with a tmo rep and she said that there's a signal outage(?) around Atlanta and that's why I can't get ANY cellular connection whatsoever. But I remain skeptical, as my friends on TMO are having no problems and the "outage" just so happened to affect me right after the OTA was installed. My fingers are crossed that everything gets fixed though.
Mines works fine, it depends on what kind of network your on. On my campus it would not work, but when I got to my gf apt it worked perfectly. So check the wifi settings that you haveto make sure there isn't a firewall or something else set up.
Sent from my T-Mobile G2 using XDA App
Mine works on my college campus great. I have terrible coverage here. This may be a stupid question but, it only uses minutes when I'm actually calling someone right? Not however long it is enabled? I'm only asking because I'm tired of getting screwed over in ways that I logically shouldn't be.
Yea it only uses minutes when you are calling. Also I don't know what college you go but I go to umiami, so our networks are really strict with regard to using them for gaming or any kind of tethering. So I'm guessing they haven't allowed us access to do that here. But on any other networks like a home network it works perfect.
Sent from my T-Mobile G2 using XDA App
I go to Westfield State in MA. I had to get my phone registered on the resnet net work to use the wifi. Can you use wifi at all at school with your phone?
Sent from my T-Mobile G2 using XDA App
Crap. I just sorted out my issues with things draining the battery and now Wifi calling is running rampant. It stays running in the foreground even when it is turned off and logcat shows that it is constantly active even when the phone is asleep. Is anyone else seeing anything like this?
well i would like to know why its wifi calling if tmobile still use the mins from your plan thats like stealling it helps tmo they use less data but still charge us for it
Yea genius on their part...even still its not like they're not doing anything. It its still being runs through their network just not through their towers.
Sent from my T-Mobile G2 using XDA App
JRG1392 said:
Yea genius on their part...even still its not like they're not doing anything. It its still being runs through their network just not through their towers.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
yea, what he said. Cellular towers are like a gateway to the Tmobile internet. The still pay for all the fiber and backhaul that gets your calls and data where ever it is that you want them to go.
i just updated and i opened up wifi calling and configured it. i dont understand how its wifi calling when it still uses our minutes? whats the point of having it then? what benefit is there to having this app?
Yea we can but we are literally forced to just web browse lol
Sent from my T-Mobile G2 using XDA App
T-mobile has had the "charging for minutes via wifi" policy now for YEARS going back to the first Blackberrys that supported UMA. Minutes were deducted unless a customer paid for the @home service per month. You can complain all you want, but if you consider the other carriers and their options---T-Mobile does NOT charge for HSPA+ (4G) access while other carriers do, and some charge even if there isn't 4G in that city just based on the phone! Wifi calling can also prevent you from incurring roaming charges by allowing you to make calls from almost anywhere you can get wifi access a feature that other providers just don't have. T-Mobile gives more minutes for less money, offers more data download than other carriers, and offers some truly awesome features that others just can't compare to.
Although WiFi calling uses up our plans minutes, if we have unlimted weekend minutes, use it on the weekends, is it free or does it take away from the anytime minutes?

Web browsing/data while on a call

I can usually browse the web and use data while I'm on a phone call.
Tonight I tried it and had no data connection until disconnecting the voice call. Can anyone who has not installed the OTA verify that it is still working? Or anyone with the OTA? Maybe I'm just crazy and am remembering something that didn't happen? No, I'm sure I could do both before.
I would hate to lose it this feature.
Sent from my T-Mobile G2 using XDA App
Works for me.. I've heard people say this happend before the update too, but I've never had any issues with it. Best thing to do is call tmobile to help you. It might have something to do with a weak signal, or not enough signal to handle both at the same time.
Have you tried using wifi calling and then browse the web through your wifi? That would prove it was somehow related to network signal.
Sent from my T-Mobile G2 using XDA App
My net won't work on Edge during a call, and is kind of laggy on 3G.
Sent from my T-Mobile G(dos)
U can only use data and voice with 3g/4g.
Edge uses the same stream as voice so you cant do both on edga data.
But I always use data and voice, mainly when looking up addresses or phone numbers
Sent from my T-Mobile G2 using XDA App
So maybe it was because I was on an Edge only network at the time of the phone call? I'll have to experiment more. To tell the truth I hardly make any phone calls with my cell phone.
This was all during a 35 minute trip across town so it's hard to believe it's on Edge the entire time since I have really good H access around town.
I'll call T-Mobile soon if it doesn't fix itself.
I've also been using a SIM that came with my Sidekick which was two phones ago. Going to also ask them if I am on the best web plan.
Thanks for the help.
Bishybob said:
I can usually browse the web and use data while I'm on a phone call.
Tonight I tried it and had no data connection until disconnecting the voice call. Can anyone who has not installed the OTA verify that it is still working? Or anyone with the OTA? Maybe I'm just crazy and am remembering something that didn't happen? No, I'm sure I could do both before.
I would hate to lose it this feature.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I have noticed this problem on my HD2 for a while now. I am sitting on a nice 3G signal and the moment a voice call connects, my data connection dies. it does eventually drop to Edge or GPRS but bounces back the instant I'm off my call. it's really consistent as in the moment I connect, it goes.
I've seen this behavior on both my Windows and Android builds on my HD2.
I'm starting to think this is either a hardware issue or perhaps a greater T-Mobile one.
Any thoughts?
Bishybob said:
So maybe it was because I was on an Edge only network at the time of the phone call? I'll have to experiment more. To tell the truth I hardly make any phone calls with my cell phone.
This was all during a 35 minute trip across town so it's hard to believe it's on Edge the entire time since I have really good H access around town.
I'll call T-Mobile soon if it doesn't fix itself.
I've also been using a SIM that came with my Sidekick which was two phones ago. Going to also ask them if I am on the best web plan.
Thanks for the help.
Click to expand...
Click to collapse
*#*#4636#*#*
Phone information
WCDM ONLY
Change it back when done
Sent from my T-Mobile G2 using XDA App
it usally takes about 30 sec for me to recover data on my phone sometime on 3g even on my tp2
I'm pretty sure now it was because I was on Edge. I've been able to use web while talking just fine recently.

Is anyone else's texting all screwed up this weekend?

I'm using google voice, with my sprint number, and people are only getting multiple blank texts and/or a few words from the text.
I swear, I'm just waiting for Sprint's whole network to completely break and not work at all.
I'm guessing their network is over capacity nationwide, because I'm texting people in New Mexico (probably roaming), someone back east and then someone locally. It's happening to all of them!
Haven't tried text but, I'm having issues with data. Anything that requires internet access is working very slow or not at all. It seems to be intermittent. Hoping it's just a network problem and not my phone.
I havent run into any problems. Good luck with yours!
Sent from my PC36100 using XDA Premium App
eric c said:
Haven't tried text but, I'm having issues with data. Anything that requires internet access is working very slow or not at all. It seems to be intermittent. Hoping it's just a network problem and not my phone.
Click to expand...
Click to collapse
Yeah, don't worry, its not your phone, its the network. Most cities data is about 100kbps (slightly faster than dial up), so on a weekend like this...
Only when I've been drinking. Crazy weekend. Wait, it's a network thing? *relief*
So mine is still screwed up, but only when I text other Sprint customers.
I think Google Voice or Sprint must have changed some protocols over the weekend that is making my -sent- texts show up as complete blanks or just random words from that text. Doesn't happen with received texts, though.

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