[Q] Switching to front facing camera produces error. 'Camera not connected'. - Nexus 4 Q&A, Help & Troubleshooting

Helllllo everyone!
So I apologize for being one of those people who just come here to ask questions. Unfortunately life doesn't have room for me spending time playing with my Android devices anymore, so having it 'work' is more important to me.
I am on 4.3, ParanoidAndroid 3.96. I am not on the latest because it took some time to have the app TouchControl work (with my Franco kernel), and Secure Settings etc. that I chose to just stick with it because it worked really well for me.
The problem!
I recently noticed that if I tried to switch to the front facing camera, it'd hang. After that, I would not be able to use my torch/led, and going into the camera would tell me that "The camera is not connected" or something like that. I could only fix this by clearing all the data on my Gallery, and shutting down, and then turning on again. Reboot would not work.
If I did that, I could go into my camera and use the rear camera fine. Take pictures, record video, etc. Torch works as normal. It's just that once I attempt to go into the front camera, this problem happens.
It's weird because I didn't flash anything or change any settings when this happened. I DID install https://play.google.com/store/apps/details?id=eu.mrogalski.saidit which wouldn't let me record a video while being used, but I since disabled/uninstalled it which solved that problem.
I have done a lot of googling on this problem, and noticed that I am not the only one who has this problem. For some people it seems like their phone is new, and some it just happens out of nowhere. For that reason I suspect it might be a hardware problem that can occur randomly, but it's weird that after triggering the problem, that my torch won't work anymore as well. Unless the torch is somehow tied to the camera/flash, and by triggering the problem when I try to access the front camera, it isn't able to 'call' the camera/flash anymore as a result?
I bought my Nexus 4 from Google in May 2013, so I believe I still have until May 2014 to RMA it, correct? Would I get another Nexus 4 at this point, or maybe I'd get a Nexus 5 instead?
Thanks in advance for any insight into my problem!

I know you would like to keep the rom you are on but to be on that rom you must have a custom recovery installed. So if I was you I would back you're rom up then flash something different to see if its hardware related or not . If so then return the phone.
Sent from my Nexus 4 using XDA Premium 4 mobile app

bladebuddy said:
I know you would like to keep the rom you are on but to be on that rom you must have a custom recovery installed. So if I was you I would back you're rom up then flash something different to see if its hardware related or not . If so then return the phone.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for the reply.
I tried installing the latest PA rom, but came up with an error. I had the rom I was on originally still, so I tried wiping and flashing it again. Finished flashing, went and opened the camera and it still happened. Looks like it's a hardware problem then!
I guess I'll go look up a guide to flashing back to stock now.

Related

Camera Problems

Hey guys, none of my cameras are working. When i hit the camera button the camera app turns on but the screen is white. I've tried searching but everything comes up related to a discolored camera. Ive tried flashing many roms, fixing permissions, tapping on the camera. Any help is appreciated. Thanks.
Do you have an Evo 4g? You said you "hit the camera button" but the Evo doesn't have a hardware camera button.
If it's happening across multiple roms, including stock, it's probably a hardware problem.
Sent from my PC36100 using Tapatalk
oxxomxxo said:
Hey guys, none of my cameras are working. When i hit the camera button the camera app turns on but the screen is white. I've tried searching but everything comes up related to a discolored camera. Ive tried flashing many roms, fixing permissions, tapping on the camera. Any help is appreciated. Thanks.
Click to expand...
Click to collapse
You haven't flashed a Froyo kernel on a Gingerbread ROM, have you? The issue you describe is a well-documented side-effect of doing just that. If not, I would flash back to stock and see if it works. If it does, then you know it's a software issue. If it doesn't, then I would agree with plainjane.
Did you ever get a working answer to this? I'm having the same problem. My camera won't open, it force closes before going anywhere beyond a black screen. The night before, it would at least open. The front facing camera worked but the rear facing camera seemed stuck on solarize (which I had no options to change). Seems like a software problem so I updated to the latest deck rom, updated hboot, pri, nv, wimax - now fully updated and still no fix. Tried installing miui apk and still same.
If I don't get this camera fixed, I'll have to unroot. Not looking forward to doing that but if it's between having root or camera, I'm going to pick the camera.
Hope someone can help before I have to go to such drastic measures.
midian42 said:
Did you ever get a working answer to this? I'm having the same problem. My camera won't open, it force closes before going anywhere beyond a black screen. The night before, it would at least open. The front facing camera worked but the rear facing camera seemed stuck on solarize (which I had no options to change). Seems like a software problem so I updated to the latest deck rom, updated hboot, pri, nv, wimax - now fully updated and still no fix. Tried installing miui apk and still same.
If I don't get this camera fixed, I'll have to unroot. Not looking forward to doing that but if it's between having root or camera, I'm going to pick the camera.
Hope someone can help before I have to go to such drastic measures.
Click to expand...
Click to collapse
Rooting won't break your camera.
I would flash back to a rooted stock ROM, and confirm whether camera works or not on it. If it does, then you know the issue is in fact software related (which it doesn't sound like it is). If it doesn't, then you have a hardware failure.
A corrupt sd cars gave me the same problem. Try re-formatting it.
Sent from my PC36100 using XDA App
I took it to Best Buy and they told me it's a sensor issue. My phone gets replaced so it's all good.
Thanks for all the suggestions. I tried them all before deciding it must be a hardware issue and going to BB.
I know this is a few months late, but I recently had a similar problem. I would click the camera icon and the screen would just go black and then f/c on me. I was running ICS roms, so I flashed to Decks GB rom, Mik 3.1 rom and had the same problem. So I figured it was a hardware problem.
I decided to open up my evo and take a look inside and found the camera housing was not seated completely. Pushed it back down and it has been working for days now
I guess it probably jarred loose when I dropped it or bumped it or something.
Thought I would share, because it was very frustrating for me, so I figured it might be bothering someone else.

Galaxy S i9000 Camera Black-Out Issue - Help

Hey guys,
My dad has an i9000 Galaxy S and there seems to be a really weird issue with it. He was using the phone's camera and was capturing some pictures when suddenly the screen distorted and since then, the camera hasn't been working. All I can see is a black screen, the camera app opens up but I see nothing but black, buttons on stock ROM are un-touchable, whereas on ICS roms, we can fiddle with the buttons but they don't work. Even the front camera doesn't seem to be working. I have a HTC Sensation and am soon getting the Gnex so I have no idea about what happened with this phone.
Could you please help me out?
Thanks,
Arz
I'm having a similar problem. I've tried reflashing back to stock, wiping, resetting, etc, etc... but nothing seems to work.
Can't seem to find a solution here either. Anyone have any ideas? Might it simply be a hardware fault? Front camera seems to work fine (well as fine as that crappy camera can work)
The exact same thing happened to me.. Just try this:
take off the phone's back cover, and start the camera app.. Keep it on for a few minutes.. Does the area around the camera heat up?
It it does, accompanied by sudden battery drain perhaps, your phone's camera module is fried.. Has to be replaced.. I had to do the same..
I'm experimenting the same problem. did you guys resolve it?
ezeql said:
I'm experimenting the same problem. did you guys resolve it?
Click to expand...
Click to collapse
Check my post before yours.. I've tried a lot.. Just check for the same symptoms in case its the same issue, else its another problem.. I had even tried a factory reset, reflashing the rom, etc.. But the cam was screwed..
Sent from my GT-I9000 using XDA
I'm experiencing also, but this is a new problem after I flashed CM 7.2RC. What you using?
Can u go thrgh the frst five pages of this thread... MIGHT help...

[Q] Camera problems.

Hello
I have been having some problems with the main camera on the A500. It has different tints to it. Sometimes the picture seems to be divided in 4 and all 4 squares have a different hue to them. Restoring to factory settings seem to take care of it for a while. Initially I thought it was "skype" that messed it up, but it is not.
I just restarted the tablet and the camera is giving me a yellow tint, with a clear horizontal stripe about 3/4 inch wide through the middle.
The tab has stock 3.2 on it.
I was wondering if anyone has experienced similar problems and if there was a solution to the problem.
Thank you
Well, I would think the problem seems to be some app/apps you have installed. Based on when you do a factory reset, it goes away.
I would just do another factory reset. Then verify it went away. Run it for a couple of days WITHOUT installing any apps. This will probably rule out a hardware issue.
Then install apps, 1 at a time. Use the camera, and look for issues.
Thanx. I will give that a try.
I traced it back to Swift Key X keyboard for tablets. How is that even possible?
Also yahoo messenger is another one that ruins the camera. As soon as I install any of those apps and reboot, the camera is back to normal.
Does anyone out there use either of those apps?
mobilebone said:
I traced it back to Swift Key X keyboard for tablets. How is that even possible?
Also yahoo messenger is another one that ruins the camera. As soon as I install any of those apps and reboot, the camera is back to normal.
Does anyone out there use either of those apps?
Click to expand...
Click to collapse
So, everything is ok?
Rule #1,
Stay away from apps meant for phones.
Yes, they "may" have tested it it on "1" tablet, then gave it a clean bill of health. Maybe.
Moscow Desire said:
So, everything is ok?
Rule #1,
Stay away from apps meant for phones.
Yes, they "may" have tested it it on "1" tablet, then gave it a clean bill of health. Maybe.
Click to expand...
Click to collapse
I thought it would be ok. But after restarting a few times, the camera colors are off. I'm going to root and install a custom 3.2 to make sure it is not the hardware.
Spasiba for all your help )
any news about this problems.
it seems that my iconia has the same problem- i never noticed it because i dont use the rear camera.
i sold it it today and the guy who bought has described something like what you folks are talking about
the strange thing is that i had done a clean boot before i sold it, and the buyer hasnt installed anything on it yet.
im waiting to hear back from him after he tries another clean boot.
anyone else have any ideas ?
I'm having the same problem. I don't use it much, but the camera was ok before. When I tried using it this weekend, it showed colored translucent squares on the sides. It is not a config problem, as there are no effects turned on. The front camera works 100%. I will post a sample when I get home.
If I change the "whites" config to Incandescent, it kind of solves the problem. Sometimes, the squares appear, but not for most the time.
I believe this is not a harware issue, unless that whites configuration is made with hardware (highly doubt it). I don't have Swift key, or Yahoo messenger, or any other apps that use the camera (other than Skype, but it was already installed when the camera worked).
Did anybody find a fix to this? It seems it is only a problem on stock 3.2.
Edit: not an exclusive 3.2 stock issue, it appears that custom roms have this problem as well.
I have the same issue after ICS ota upgrade...
Any ideas?
I haven't had the issue since the ICS upgrade. Only tested once or twice, but it is working properly.
What I did to partially fix it was changing the White Balance to "Incandescent".

[Q] Anyone else having camera problems?

I was wondering if anyone else has run into this issue on the N10 as well or if I just got a fluke.
Front / Back camera worked for first 5 minutes out of the box. After going to a different application and trying to get back to camera, camera app fails to connect. Restart tablet, same problem. Force close gallery/camera app, wipe data/cache for the app and re-open. Same error, camera no longer displays at all.
Factory reset, camera works for a few minutes, try to open it again after leaving, crashes the same way. No third party apps can access camera either. Tried many factory resets, even with only gApps installed same camera prob.
Waiting for RMA now, but has anyone else run into this or something similar? :crying:
HS_Clutch said:
I was wondering if anyone else has run into this issue on the N10 as well or if I just got a fluke.
Front / Back camera worked for first 5 minutes out of the box. After going to a different application and trying to get back to camera, camera app fails to connect. Restart tablet, same problem. Force close gallery/camera app, wipe data/cache for the app and re-open. Same error, camera no longer displays at all.
Factory reset, camera works for a few minutes, try to open it again after leaving, crashes the same way. No third party apps can access camera either. Tried many factory resets, even with only gApps installed same camera prob.
Waiting for RMA now, but has anyone else run into this or something similar? :crying:
Click to expand...
Click to collapse
I had this exact problem on my galaxy nexus. I finally pinned it down to an app that controlled the LED (like a flashlight, or torch app). I removed it and it worked fine after that.
Yup looks to be a 3rd party app since it works after factory reset. I would reset it again but choose not to have it reinstall the apps automatically. Then just do the process of elimination until you find the problomatic app. Worth a shot.
Sent from my SPH-L710 using xda app-developers app
Thanks for the advice but I've factory reset multiple times and have only gApps installed, same thing happens :laugh:
I'm having the same problem, both front and back camera are not working properly. I'll try factory reset later this day.
Do you have the cameras working already?
I'm having the same issue too. Today's the first day with my Nexus 10, and right out of the box the Camera doesn't work. Never loaded even once.
Has anyone else had this issue and was able to fix it?
Same problem here! Do you think rooting and flashing CM might solve the issue?
Same here. It seems its only the stock camera tho. I installed 2 different cameras from Play Store & both those work perfect. Camera ICS+ & HDR+ both worked for me.
Sent from my Nexus 10 using Tapatalk 2
djd338 said:
Same here. It seems its only the stock camera tho. I installed 2 different cameras from Play Store & both those work perfect. Camera ICS+ & HDR+ both worked for me.
Sent from my Nexus 10 using Tapatalk 2
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Click to collapse
I tried these apps but it's still not working for me. Hope it's not hardware related. It worked the first day I had my nexus.
EDIT: Installing CyanogenMod solved the issue =)
EDIT 2: Well it actually solved it for just a day or two, now it's back!
I'm also having this issue too it seems. Created a post about it here: http://forum.xda-developers.com/showthread.php?t=2251337 and thought it was related to my rooting of the tablet since it worked okay before I tried that. Currently on 4.2.0 stock and OEM locked and the issues is still there, starting to think it's a hardware issue.
GabrialDestruir said:
I'm also having this issue too it seems. Created a post about it here: http://forum.xda-developers.com/showthread.php?t=2251337 and thought it was related to my rooting of the tablet since it worked okay before I tried that. Currently on 4.2.0 stock and OEM locked and the issues is still there, starting to think it's a hardware issue.
Click to expand...
Click to collapse
Definitely a hardware issue. I did an RMA with Google ...the new device they sent me has no issues.
Try that if your device is still under warranty! Google is pretty good at getting replacements sent to you within a week!
Turns out it wasn't a hardware issues, the problem I was having was apparently related to the sync of contacts which for some reason completely disabled the camera until such a time as the contacts were synced.

[Q] Camera not working, possibly disabled?

My Nexus 10's camera is not working - t goes into the app and all I see is a gray screen. For a while I had an exchange server configured that disabled my camera, so I'm wondering if this could be a residual setting due to that. I performed a factory reset, but to no avail.
Is there a way to perform a harder reset, so that all system files and setting are wiped out?
(I once heard that the build.prop is not overwritten on a factory reset).
Thanks.
Have you tried a different version of Gapps? I had something similar, where the camera would take a minute to startup completely.
Do other camera apps work? Try a free one from the Play Store.
sttovo said:
Have you tried a different version of Gapps? I had something similar, where the camera would take a minute to startup completely.
Do other camera apps work? Try a free one from the Play Store.
Click to expand...
Click to collapse
Nope, I don't think it's a delay. It just doesn't work, even with a 3rd party app I used to use on my phone.
Very strange indeed. Maybe you could reflash the stock ROM. I think the factory reset might not clear the system data for apps. Just a guess though. Beyond that I'm at a loss. Sorry.
sttovo said:
Very strange indeed. Maybe you could reflash the stock ROM. I think the factory reset might not clear the system data for apps. Just a guess though. Beyond that I'm at a loss. Sorry.
Click to expand...
Click to collapse
Correct. If the problem is in the /system partition, a factory reset will never touch it.
camera hang
I got a refurbished N10 a few days ago, I did a stock 4.4. flash and the camera initially was black, then after a few goes it would work for a few seconds then become non-responsive, had to a hard reboot once.
Is this a dud unit I got or a problem others have? Remember - stock 4.4 no special kernel etc. I did have a special kernel but I flashed back to stock in trying to fix the problem but nada.
nigelhealy said:
I got a refurbished N10 a few days ago, I did a stock 4.4. flash and the camera initially was black, then after a few goes it would work for a few seconds then become non-responsive, had to a hard reboot once.
Is this a dud unit I got or a problem others have? Remember - stock 4.4 no special kernel etc. I did have a special kernel but I flashed back to stock in trying to fix the problem but nada.
Click to expand...
Click to collapse
Similar issue. Completely stock N10 on 4.4. Camera works fine after boot but a day or two later it is exhibiting this issue of only showing a completely black screen on the default camera app. Same thing with any other app that uses the camera: blackness. And again a reboot rectifies it for a while. Anyone know what is going on with the camera on 4.4?
I happened to have the same issue (but my camera crashed and notified me), and when I searched for it I got this massive thread on Google's product forum. Guess any Nexus device has a chance of having cam boot issues: https://productforums.google.com/forum/m/#!topic/nexus/z47YrU5rxrc
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