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Got the Droid X on 7/15, everything was great, got the system update, now the camera won't work. Black screen only, even though both the Camera and Camcorder apps behave like they're working (with a black screen). Cannot take pictures at all, can take video, although no image is shown and playback of videos is a completely black screen.
I look in the camera and it looks like the shutter is open, although I'm not 100% certain what a closed shutter would look like. I think I can see the lens.
I did a full System Restore, the problem did not go away.
I've tried the camera app from the marketplace, facebook, etc., all treat the camera in the same way: just a black screen.
Trying to take a picture, the focus noise doesn't even sound.
This was working prior to the update, albeit in a laggy manner. Should I return my Droid X, or is there some other software / use fix I have not tried?
Thank you in advance!
No one else is having this issue?
This is the first i personally have heard of this issue.
I would take it back and see if they can exchange it.
Sent from my DROIDX using XDA App
After the update I would try to go into the camera but it would say that it couldn't open it. A couple hours later it worked no problem. I recommend a factory reset to se if that helps and then try to exchange.
Edit: sort I didn't se that you already tried to reset it. Yeah it is time to take it back.
Sent from my DROIDX using XDA App
I've tried a soft and hard reset and no luck. But a quick search on the Motorola forums brings me to conclude that this could be a major problem that if it doesn't happen to you now, it might just happen later.
https://supportforums.motorola.com/m.../186355#186355
https://supportforums.motorola.com/m.../185092#185092
ANDROID 3G said:
I've tried a soft and hard reset and no luck. But a quick search on the Motorola forums brings me to conclude that this could be a major problem that if it doesn't happen to you now, it might just happen later.
https://supportforums.motorola.com/m.../186355#186355
https://supportforums.motorola.com/m.../185092#185092
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The links didn't work for be. Would u be kind enough to explain a bit further what the potential problem is regarding the camera? thanks
Links should work now:
https://supportforums.motorola.com/thread/32521?start=0&tstart=0
https://supportforums.motorola.com/thread/32618?tstart=0
https://supportforums.motorola.com/thread/32376?tstart=150
did you take the lens cap off?
Mine works.
Droid X camera problems after update
ANDROID 3G said:
Got the Droid X on 7/15, everything was great, got the system update, now the camera won't work. Black screen only, even though both the Camera and Camcorder apps behave like they're working (with a black screen). Cannot take pictures at all, can take video, although no image is shown and playback of videos is a completely black screen.
I look in the camera and it looks like the shutter is open, although I'm not 100% certain what a closed shutter would look like. I think I can see the lens.
I did a full System Restore, the problem did not go away.
I've tried the camera app from the marketplace, facebook, etc., all treat the camera in the same way: just a black screen.
Trying to take a picture, the focus noise doesn't even sound.
This was working prior to the update, albeit in a laggy manner. Should I return my Droid X, or is there some other software / use fix I have not tried?
Thank you in advance!
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Click to collapse
I have two droid X phones. My Camera quit the first time I tried to use it after the update. My daughters died 2 days after she updated. Verizon fix is to send me a refurbished phone. My fix is to get rid of motorola and verizon as soon as possible. Any help would be appreciated
chuck k said:
I have two droid X phones. My Camera quit the first time I tried to use it after the update. My daughters died 2 days after she updated. Verizon fix is to send me a refurbished phone. My fix is to get rid of motorola and verizon as soon as possible. Any help would be appreciated
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Mine did same thing... i pulled the battery while phone was on per the tech on the phone and it has worked fine since.
I have noticed this on rooted droid x's. Factory wipe didn't really resolve any of the camera issues. Re-loading with SBF resolved the issue sometimes, while other times, a simple cache wipe resolves the issue.
I dont know if this will work, but its just a suggestion that fixed my camera. My camera/camcorder app wouldn't open, so then I went into the gallery and deleted a corrupted image (It was all strange looking, a black square with lines on it, and also wouldn't open in any programs). Once I removed this image from my SD card the camera worked. Worth a try I guess...
Also try using another app to open the camera, like Vignette, in order to see if it is a hardware issue or a blur camera app issue.
I just got my tab and when ever i try to use the camera i cant see what i'm shooting.... it only displays the last picture i shot but when press the shutter button it shots fine and the display change to the thing i shot...
Video mode is the same.
I tried clear data for the Camera app and force close it but its the same...
can any one help?
btw i searched the forums but i didn't find anything sorry if there is a thread about this already
i also hv this problem also... please help us..
~i thought it is bcoz of the spare part apps. then i try to set it default. but it still same..
BUMP. Help us please
I have the same problem.
As a workaround, if you slide the camera/video slider, the Tab switches back to the camera setting, and the viewfinder is displayed.
I have had some other problems with my tab, like crashing apps all the time, I made a hardreset and now everything is fine. You may test it and report here.
i had the same problem with the camera app. sliding the camera/video slider doesn't help.
so i reboot the tab & its working fine now.
regards,
mike
Yup, i know, after reboot, the problem gone.So, if like that, everytime i face the problem, i hv to reboot. How can like that..
I am facing this issue too, any fix?
Damn now I'm in the boat, but I think I know why this happens, my camera doesnt show black screen or something, it shows the last viewed youtube video and if I switch to video cam, two youtube vids are shown.
So may its caused by the new youtube app?
So, all hv this problem by using the new youtube app?
How to revert back to previous version of youtube? Where can get the installer?
I also have the problem its not cuz of youtube app, it happens with videos that you watch any video from any app.
Sent from my GT-P1000 using XDA App
i have the exact same problem..viewfinder gets stuck on the last frame of the last viewed video, and only a restart can fix it. Any news on a proper solution for this? I hate restarting the phone...
cam problem
Hello devs plz helps all with tis fix of viewfinder we are waiting for it, every time we use video call, u tube, play game, this freezes the view finder, looking forward to fix from you ppl, no hopes from samsung as usual
thankx in advance
I had the problem on the camera of SGT as well 3 months back. However, I sent in my SGT for an upgrade of firmware due to other reasons (not because of the camera issue). And the problem has gone forever.
When I encountered this problem back then, I tried rebooting, clearing of memory (RAM), it goes off for a while, but it came right back, especially when you view YouTube. It is quite annoying.
So, my advice to you guys is to send it to Samsung for a firmware upgrade, it just takes less than an hour. By the way, my SGT is stock ROM.
I didn't want to make a thread for this specific issue but after searching I can't seem to find a definitive answer!
Does anyone else suffer from constant buffering with HD playback on the YouTube app and is this something that can be fixed??
Firstly I have a 60Mb/3Mb connection with a good strong wireless signal. We have numerous wireless devices around the house and none of them seem to be affected by this problem. I can have my Nexus 7 within 1 metre of my router and i'm lucky if I can get through 10 seconds of HD playback without it buffering, my laptop however will happily stream 1080p whilst i'm sitting in the garden!?
The Transformers movie on the play store has no problems at all, it plays smoothly no matter where I am in the house. It can even handle me skipping through sections and resumes playback almost instantly. I'm convinced the problem is with YouTube but don't really know how/if i can fix it. I have tried clearing the cache, reverting to a previous version and completely removing it and reinstalling yet the problems persist. SD playback is vastly better but it still has it's problems from time to time.
My device is completely stock running 4.1.2 (upgraded earlier today OTA). Apart from this issue I love the Nexus and don't really have any desires to root at present. I'm 31 with 2 children and my own business so I don't have the time to put into learning it all and keeping up with everything, 10 years ago things would have been very different!
Any help would be greatly appreciated as this was one of the main reasons I bought the tablet.
I have the same problem. It's very embarrassing when you try to show off the tablet to friends :-\
Sent from my Nexus 7 using Tapatalk 2
I also get this on most of my devices, seems like a YouTube problem.
Same here
Sent from my Nexus 7 using xda app-developers app
Just glad I'm not the only one. Thought it was my connection.:what:
Sent from my Inspire 4G using xda app-developers app
I also have experienced this problem. It only happens with the YouTube on the N7. It doesn't happen on my iPhone or my laptop. I wish there was some way to fix it.
Sent from my Paranoid Nexus 7
i have the same problem it really sucks
Look at post #267. A combination of SmoothROM and Bricked Kernel, both of which I've used in the past and are great, resolved the issue for one user.
http://forum.xda-developers.com/showthread.php?p=32738522
It's somewhat comforting knowing i'm not suffering with this alone. . . This can't be right though surely!?
Whilst trying to fix the issue last night I did manage to stream a full HD 10 min video with no buffering, something that hasn't happened for a while. Strangely it worked right after using the speedtest.net app to test my connection. I don't even know if it's possible for one app to affect the other but the same video had buffering issues minutes before I ran the test. It's probably just a well timed coincidence but I thought it was worth mentioning.
I guess now we have to hope that Google get their act together and fix the site/app. They certainly receive enough in ad revenue, which always play flawlessly
Just Some Atoms said:
It's somewhat comforting knowing i'm not suffering with this alone. . . This can't be right though surely!?
Whilst trying to fix the issue last night I did manage to stream a full HD 10 min video with no buffering, something that hasn't happened for a while. Strangely it worked right after using the speedtest.net app to test my connection. I don't even know if it's possible for one app to affect the other but the same video had buffering issues minutes before I ran the test. It's probably just a well timed coincidence but I thought it was worth mentioning.
I guess now we have to hope that Google get their act together and fix the site/app. They certainly receive enough in ad revenue, which always play flawlessly
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I'm on stock 4.1.2 after a full reinstall, I can't recreate the issue. Out of curiosity can you go to settings > apps > all > youtube and clear the cache, does it help at all?
Turbotab said:
I'm on stock 4.1.2 after a full reinstall, I can't recreate the issue. Out of curiosity can you go to settings > apps > all > youtube and clear the cache, does it help at all?
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It's no different after clearing the cache unfortunately, that's one of the first things I tried. I'm guessing the next step is a full reinstall too. I'll have to look into backup options without root, which i'm guessing is pretty limited?
First world problems eh? :laugh:
Same Problem. I noticed the only way to get the vids to move is to toggle between hd and regarding when it freezes up. Very annoying to say the least. I just use the browser now. No probs.
Sent from my Nexus 7 using Tapatalk 2
I thought that I have problem with my router. Guess not. BTW I found "solution" which works for me. As soon as video starts buffering, turn off the screen, then on, unlock and press play on video and enjoy your video without buffering.
Sent from my Nexus 7 using Tapatalk 2
Anyone figure out a fix for this?
Sent from my Nexus 7 using Tapatalk 2
no solution, but the same problem. Bugs the hell out of me. My workaround has been to switch to SD which of course is a bit crap. When I get within reach of a wifi connection I'll try clearing cache/uninstalling updates etc. Not keen on rooting and installing new Rom/kernel as a solution to be honest.
S.
simonr43 said:
no solution, but the same problem. Bugs the hell out of me. My workaround has been to switch to SD which of course is a bit crap. When I get within reach of a wifi connection I'll try clearing cache/uninstalling updates etc. Not keen on rooting and installing new Rom/kernel as a solution to be honest.
S.
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Running 4.2 now makes no difference I'm afraid. Cleared cache and data, left updates. Still buffers uncontrollably. That said, the tip earlier tint he thread of turning off the screen, turning it back on and unlocking, then playing the video worked very well. It played HD video for 3 minutes straight with no buffering. Then a small/short buffer (acceptable) and now buffering again for the remained of the video @ 7 minutes. does this lend any information to lead to a root cause? Willing to work for a solution .
I wanted to update my situation seeing as I started this thread.
I recently moved home and changed internet provider and all of my issues with YouTube have gone away. I have gone from a 60Mb down / 3Mb up fibre optic service with Virgin Media (where I had nothing but issues). Now on a 4Mb down / .3Mb up ADSL service with Sky.
HD YouTube videos play flawlessly from everywhere I want to use my Nexus! It's not just YouTube though as pretty much everything that works from the internet is running a lot faster on my device now. I wish I could offer more of a solution but I can only say that I don't think it's a problem with the Nexus 7/YouTube app.
Yep. I found solution in some other thread. You gotta change modem or update firmware on it. I called my ISP requesting modem firmware update, they came and put new modem instead. Even better. Wish I knew about this solution before I bought new router. Oh well...at least now I have dual band so its not total waste of money.
same
So was the problem your modem, router or actual ISP? While my VDSL2 modem is capable of being a router, I have it setup in pass-through (bridge) mode to my DLINK DIR-655 router which handles everything. What exactly in the firmware is causing the slow-down just for youtube on the N7 (and not other computers)?
my aunt just got a new note 4 a couple hours ago and everything works and looks fine except when you play a Facebook video, you tube or even a video that your record playback is blotchy with a couple lines that move around the video with a greenish tint and the videos are just gross to watch, pictures and everything on the phone is just fine. videos are the only problem, does anyone know what this is and how i can maybe fix it, thanks
erik10002 said:
my aunt just got a new note 4 a couple hours ago and everything works and looks fine except when you play a Facebook video, you tube or even a video that your record playback is blotchy with a couple lines that move around the video with a greenish tint and the videos are just gross to watch, pictures and everything on the phone is just fine. videos are the only problem, does anyone know what this is and how i can maybe fix it, thanks
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I've not heard of this issue before but perhaps a software update will help?
Has it been updated to the latest Lollipop ROM available for the device and region?
Considering that photos appear to be free of the glitch I'd assume it's a software issue.
Try an OTA software update and if not then flash a stock ROM via ODIN?
Should fix it.
Hope this helps.
Tried a software update but didn't fix the issue
So I was watching a video on YouTube today (an s7 edge teardown video ironically) when all the sudden the picture froze and the phone started making a loud buzzing noise and was unresponsive to touch. I held the power down and the phone reset. Upon rebooting the phone was majorly lagging and struggled to catch up with any input commands. It finally smoothed itself out and seems fully recovered from the freeze up/crash now but my question is has anyone else experienced or heared of this on this device or any ideas as to what may have caused it?
Just happened to me watching a video on Facebook anyone have any answers yet s7 edge 32gb gold
I noticed something whaky when watching YouTube videos but I had read it had to do with the 1440p resolution... So I changed it to 1080p and it's been fine since... Maybe the app needs an update.
I'm on Verizon with an S7, but fwiw, mine just crashed as I was watching *cough*...a certain type of video... in chrome incognito.
Anyway, I tried everything, but only managed to get a few sounds and vibrations out of the device for 5 minutes. Then the camera flashlight turned and stayed on for about 10 minutes, but the sounds and all other responsiveness ceased. Finally about 15 minutes later, some button mashing somehow got me into maintenance boot mode, where I went into safe mode and rebooted from there. Everything seems to be normal again though. Incredibly strange. I've only had it for 3 days and not even changed much from stock yet.
GoogleFan said:
So I was watching a video on YouTube today (an s7 edge teardown video ironically) when all the sudden the picture froze and the phone started making a loud buzzing noise and was unresponsive to touch. I held the power down and the phone reset. Upon rebooting the phone was majorly lagging and struggled to catch up with any input commands. It finally smoothed itself out and seems fully recovered from the freeze up/crash now but my question is has anyone else experienced or heared of this on this device or any ideas as to what may have caused it?
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The same exact thing happened to me with buzzing sound while watching YouTube. But mine automatically restarted. I'm thinking of returning this phone
I exprienced this problem today while watching youtube. The phone freezed and I had to reset it. Does anyone know what might have cause this?+
This happened to me when setting up Samsung Pay. Had to hard boot.
Sent from my SM-G935T using Tapatalk
Same thing happened to me while watching YouTube as well on my s7 edge. I'm concerned.
I had the same problem. I cleared the cache and it's working fine now.
Had the same problem watching a YouTube video days ago. Hasn't happened since thankfully.
Did you guys disable a bunch of apps in the system?
were any of you using the phone in a case. I noticed that I was listening to streaming radio ( on lte) and playing candy crush and twice the phone crashed and rebooted. I noticed the phone was very hot. I do have a case and I havent tried it without the case to see if I could replicate the issue.
I have been having random freeze and reboots a least 3-4 times a day. Hoping a software update fixes it
This also happend to me only while watching youtube thankfully I was at home and not out in public nowhere bc the loud sound was so loud it was kinda scary. This has happend to me twice so far and idk if it has anything to do with it but I was using a custom theme both times. And using stock theme it has never happend.
Have ANY of you guys tried to wipe your cache from recovery settings? In having horrid battery life so I did this and it took away some lag I was having. Hopefully makes my battery life better
Sent from my SM-G935T using Tapatalk
my phone completely crashed during the new update! Tmobile is sending me a new phone
Me too when I was watching youtube
At launch my phone was working fine. Up until the last update (not the latest July 8th one) and after my phone would crash constantly. It only crashed once during a YouTube video. But crashes in any another things I'm doing.
The sound cuts out too, but I'm not entirely sure if it's the wwe supercard game I play or not 99% happens when I'm playing that game. But it has happened in other apps. The keyboard stops making sounds, YouTube or Facebook video wouldn't play audio. Sometimes it comes back, sometimes I gotta reboot it.
I just downloaded and installed the latest July 8th update today, and so far no issues. But I'll report back if any things fixed or not.
I had the same problem right after i got mine.. not a good video but was it like this? They replaced mine new one doesn't do it....
on youtube I posted a video of mine...samsung S7 edge youtube landscape video problem...( I cant post a link but you can search for it)
Wow. I thought I was the only one. Was watching a Facebook video. And made a loud hissing sound. I was scared
Sent from my SM-G935T using Tapatalk