I've heard that there was a count above which you could replace your phone if it got a bad pixel, is this true? Can I just get it repaired under warranty if I got one?
The one before has one green stuck pixel, had got the replacement.
I had only 1 dead/stuck pixel and they gave me a replacement. No questions asked
Very difficult to make out one bad pixel out of 2 million+, with the naked eye
If you see something that looks like a bad pixel its more like 10 or more bad pixels in a cluster which means automatic replacement.
QA will pass two bad pixels on the Z1 and this is actually common practice among other vendors in the industry.
Well my tablet z has one stuck pixel but they wouldn't exchange it or fix it
I was literally thrown out of the store
Sent from my C6906 using Tapatalk
negrobembon said:
Well my tablet z has one stuck pixel but they wouldn't exchange it or fix it
I was literally thrown out of the store
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
Damn... Try to email them and see what happens. Unless you have your inquiry on paper you can't do nothing in court so that's why they might have been this rude. Reply to this thread with any news please. I'd also like to know whether you have seen this message so I'd be sure not to miss anything you say about this stuff.
Wysłane z mojego C6903 przy użyciu Tapatalka
olokos said:
Damn... Try to email them and see what happens. Unless you have your inquiry on paper you can't do nothing in court so that's why they might have been this rude. Reply to this thread with any news please. I'd also like to know whether you have seen this message so I'd be sure not to miss anything you say about this stuff.
Wysłane z mojego C6903 przy użyciu Tapatalka
Click to expand...
Click to collapse
I've seen the message but there's nothing i can do about this issue, i tried twice, if they wouldn't fix it then i have no choice but to keep it as it is
Making a big issue out of single stuck pixel won't really help me, and at least its just one spot
Sent from my SGP311 using Tapatalk 4
negrobembon said:
I've seen the message but there's nothing i can do about this issue, i tried twice, if they wouldn't fix it then i have no choice but to keep it as it is
Making a big issue out of single stuck pixel won't really help me, and at least its just one spot
Sent from my SGP311 using Tapatalk 4
Click to expand...
Click to collapse
No matter it's "only" one - it's probably more than one but that's not important now, you have your rights and I really can't believe what happened to you.
If I were you, I would contact Sony/Samsung or company you need and tell them that.
Believe me, that shouldn't be a case, that's extremely rude and people get fired for that kind of behavior...
Sent from my Z1
I have to bad pixels but my warranty says that there should be at least 3 to get a repair. I hadn't talk to support yet but do you think they will replace it?
orzech.miron said:
I have to bad pixels but my warranty says that there should be at least 3 to get a repair. I hadn't talk to support yet but do you think they will replace it?
Click to expand...
Click to collapse
No. To replace you just have 3 dead pixels. In Poland they will do everything to not replace it for you.
Can u take here photo of that dead pixel?
Odoslané z Nexus 10 cez Tapatalk 2
Since it's tiny and I do not have a great camera except the one in the Z1 that is a no.
If anyone got a message back from them then please paste it here.
Wysłane z mojego C6903 przy użyciu Tapatalka
Related
"Every Samsung device that comes with or gets an update to Android 4.3 will have the region lock in place, which means older devices like the Galaxy S3, S4, and S4 mini will have this “protection” after they’re updated to Android 4.3. Yes, the evil that has plagued customers since the launch of the Galaxy Note 3 will continue to exist, but it’s great that Samsung is taking the time to at least make things clearer and be transparent with consumers. -via sammobile.com
i beginning to hate samsung. what do you think guys?
shakeyfingers said:
"Every Samsung device that comes with or gets an update to Android 4.3 will have the region lock in place, which means older devices like the Galaxy S3, S4, and S4 mini will have this “protection” after they’re updated to Android 4.3. Yes, the evil that has plagued customers since the launch of the Galaxy Note 3 will continue to exist, but it’s great that Samsung is taking the time to at least make things clearer and be transparent with consumers. -via sammobile.com
i beginning to hate samsung. what do you think guys?
Click to expand...
Click to collapse
You won't even notice regio lock since your smartphone is already activated.....
Not sure why to hate Samsung.
please get the facts right before bashing them :
http://www.gsmarena.com/samsung_on_region_lock_you_need_5_min_of_voice_calls-news-7184.php
I don't the idea of any type of "lock", but this is not a bad thing imo :
Samsung quickly clarified that this Region lock has been implemented to stem the grey market imports and that it goes away if the first SIM card you use is from the region you bought the device from. After that you can pop in a SIM card from a different region and it should work as expected.
Click to expand...
Click to collapse
more details in the article
If i remember clearly,chainfire has already cracked this region lock thing on note 3.The region lock just blacklists the cellular networks from other region/country and the app/crack remove them from the blacklist.
calvinturbo said:
You won't even notice regio lock since your smartphone is already activated.....
Not sure why to hate Samsung.
Click to expand...
Click to collapse
+1, get your facts straight before bashing.
How will this affect n7100's purchased in Canada?
Sent from my GT-N7100 using Tapatalk
Long and short of it. If your on xda it won't really affect yo at all.
Sent from my SAMSUNG-SGH-I317 using Tapatalk
I think knox is worse than region lock.
Wysłane z mojego GT-N7100 przy użyciu Tapatalka
djlukas1983 said:
I think knox is worse than region lock.
Wysłane z mojego GT-N7100 przy użyciu Tapatalka
Click to expand...
Click to collapse
+1,
the kox is way way much more worse ,.. easily triggle it and warranty directly gone in the wind
Really looks like samsung is following the ways of apple, i feel that for the general android user base KNOX is a good feature and will keep their phone safe, hell, i know people who have a note 3 and have no idea what KNOX is :/ I guess Samsung is just making it harder for our community.
hamzahqaisar1995 said:
Really looks like samsung is following the ways of apple, i feel that for the general android user base KNOX is a good feature and will keep their phone safe, hell, i know people who have a note 3 and have no idea what KNOX is :/ I guess Samsung is just making it harder for our community.
Click to expand...
Click to collapse
so truee
chuahcs79 said:
+1,
the kox is way way much more worse ,.. easily triggle it and warranty directly gone in the wind
Click to expand...
Click to collapse
If your worried about warranty then don't mess with your phone, it's as simple as that.
And on the same footing, if you brick your device then you didn't follow the instructions from the ROM dev correctly or you need to do a bit more research into what your actually messing with. :good:
All of a sudden I wish I'd been patient & Waited for what Motorola threw @ me next or just got any Dev edition....
Sent from my Nexus 5 using XDA Premium HD app
So much whining.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Bert.C said:
If your worried about warranty then don't mess with your phone, it's as simple as that.
And on the same footing, if you brick your device then you didn't follow the instructions from the ROM dev correctly or you need to do a bit more research into what your actually messing with. :good:
Click to expand...
Click to collapse
Well seeing as installing another software or rooting it is not grounds for you warranty woiding in the EU,
it's a real issue.
Unfortunately my Z1s is going back: I'm having issues with the screen properly registering a long press when trying to move icons/widgets, or long press on an empty area to select a widget or app to drop there. It started out happening on rare occasion and I ignored it, but it got worse and worse and worse until now it's almost always a struggle whenever I want to do any of those things. And, when that's happening I also noticed the keyboard is unusable for swipe style because it keeps splitting up longer words into lots of shorter ones. In both cases it seems as if the screen is thinking I've lifted my finger when I haven't.
So, back it goes. T-Mobile is sending me a new one to arrive tomorrow or Monday and this one is heading back. Fingers crossed, because I'm loving everything else about the phone!
karmamule said:
Unfortunately my Z1s is going back: I'm having issues with the screen properly registering a long press when trying to move icons/widgets, or long press on an empty area to select a widget or app to drop there. It started out happening on rare occasion and I ignored it, but it got worse and worse and worse until now it's almost always a struggle whenever I want to do any of those things. And, when that's happening I also noticed the keyboard is unusable for swipe style because it keeps splitting up longer words into lots of shorter ones. In both cases it seems as if the screen is thinking I've lifted my finger when I haven't.
So, back it goes. T-Mobile is sending me a new one to arrive tomorrow or Monday and this one is heading back. Fingers crossed, because I'm loving everything else about the phone!
Click to expand...
Click to collapse
I have the same issue. I thought it was the way I was holding the phone because I couldn't reproduce it with the phone laying flat on a table.
I am probably going to return mine as well.
chronicrebellion said:
I have the same issue. I thought it was the way I was holding the phone because I couldn't reproduce it with the phone laying flat on a table.
I am probably going to return mine as well.
Click to expand...
Click to collapse
Wow, interesting observation! I just tried it out and so far mine is behaving the same: lay it down and long press works, pick it up and it stops working.
After additional experimentation if I lay the phone in the palm of my hand with fingers not touching the sides it continues to work fine, but when having my fingers touch the side of the phone (while making sure to not curl over onto the top) long press eventually stops working.
looks like Z1 inherited touchscreen issues.. not good Sony, not good at all...
Same problem here, let us know if your replacement works but it doesn't look good.
kremer4 said:
Same problem here, let us know if your replacement works but it doesn't look good.
Click to expand...
Click to collapse
Uh oh, if you're the third person with this problem out of a small group of initial orders I'm guessing this is just the way the device is going to be and my next one will behave the same.
If that's the case I'll have to decide if this issue is a deal-breaker or not. There's lots I like about the phone, and in the long term I could probably live with holding carefully and/or setting down when I want to rearrange apps/widgets, but if it happens enough that I can't use swipe style keyboards without them freaking out any time my fingers touch the side of the phone I'll have to think long and hard about it.
I'll keep you posted.
I know this is thread for something else but I don't want to open new thread just for this...so...
Could anyone upload system dump or just system/app folder form Z1s?
Tnx guys
Sent from my C6903 using Tapatalk
Lucky me no problems here.
sent from my Xperia Z1s
funky0308 said:
I know this is thread for something else but I don't want to open new thread just for this...so...
Could anyone upload system dump or just system/app folder form Z1s?
Tnx guys
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
when i type adb devices it say my phone is offline and when i type adb pull /system it say error?
c:\adb>adb devices
List of devices attached
chiiikiiiiii offline
c:\adb>adb pull /system
error: device offline
c:\adb>
Thanks for the heads-up Karma. I am really hoping I dont have serious issues with mine when it gets here....I really like the phone
I have experiencing this from the beginning and also tried to ignore it but it is happening a lot even when your scrolling up and down...
Sent from my C6903 using XDA Premium App
epsix said:
when i type adb devices it say my phone is offline and when i type adb pull /system it say error?
c:\adb>adb devices
List of devices attached
chiiikiiiiii offline
c:\adb>adb pull /system
error: device offline
c:\adb>
Click to expand...
Click to collapse
Try simple copy with rpot browser.
No matter you haven't got root. Yoy should be able to copy from system folder.
Sent from my C6903 using Tapatalk
Wow, not good to know this... I was thinking that after z1 novel they will solve this touch issues, what a shame Sony!!!
I'm not able to reproduce the problem with mine. It responds to my every touch, even long press.
Sent from my C6916 using XDA Premium 4 mobile app
JMM2009 said:
I'm not able to reproduce the problem with mine. It responds to my every touch, even long press.
Sent from my C6916 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
nightfox11 said:
Lucky me no problems here.
sent from my Xperia Z1s
Click to expand...
Click to collapse
Good to hear guys! It gives me some hope my new one won't have the same issue. It's being delivered today.
My first one took a couple hours to start manifesting the problem, so if I can use it a full day or two without it happening I'll be cautiously optimistic my new one doesn't suffer from it.
nightfox11 said:
Lucky me no problems here.
sent from my Xperia Z1s
Click to expand...
Click to collapse
You need to update adb.
Sent from my C6916 using xda app-developers app
I just got my Z1s I'm happy to say I have no touch issues
Sent from my C6916 using Tapatalk
funky0308 said:
Try simple copy with rpot browser.
No matter you haven't got root. Yoy should be able to copy from system folder.
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
I've fix it.
http://forum.xda-developers.com/showthread.php?t=2613899
Sent from my SGH-M919 using Tapatalk 2
duh....
lol so i guess we can't blame the metal frame on the original z1? altough you describe the excat opposite, in the original z1 things starts to fail once the device is on a table and not held in hand...
OCedHrt said:
You need to update adb.
Sent from my C6916 using xda app-developers app
Click to expand...
Click to collapse
What do you mean?
sent from my Xperia Z1s
Hi,
I've seen that it's possible to unlock One X bootloader without having to type in the IMEI at the HTC website. Is there something like this for sony devices? Z1 precisely.
I know that we can unlock our bootloader and then relock it with the backup, but still our IMEI gets sent to SONY so we still lose the warranty. Does any of you know a way how to get the unlock code without IMEI being sent to sony?
I'm not sure whether it's ok to post it here, but it's actually cross-device question.
olokos said:
Hi,
I've seen that it's possible to unlock One X bootloader without having to type in the IMEI at the HTC website. Is there something like this for sony devices? Z1 precisely.
I know that we can unlock our bootloader and then relock it with the backup, but still our IMEI gets sent to SONY so we still lose the warranty. Does any of you know a way how to get the unlock code without IMEI being sent to sony?
I'm not sure whether it's ok to post it here, but it's actually cross-device question.
Click to expand...
Click to collapse
No, there is no way.
If you look at the terms and conditions closely you will also notice requesting the code itself does not void your warranty. Using it will, in some countries.
It all boils down to the countries consumer laws of the device owner really...
In The Netherlands we have a very strict law, if something is clearly a manufacturing issue or design flaw, bootloader locked or unlocked, Sony is obliged to replace or repair the device free of charge.
Well, you tick the box that it may void your warranty and that you'll pay for any repair so doesn't that mean that you lose warranty straight after you type the imei?
Wysłane z mojego C6903 przy użyciu Tapatalka
olokos said:
Well, you tick the box that it may void your warranty and that you'll pay for any repair so doesn't that mean that you lose warranty straight after you type the imei?
Wysłane z mojego C6903 przy użyciu Tapatalka
Click to expand...
Click to collapse
Exactly my point
Well, could anyone that relocked his bootloader say what happened after you sent it for warranty repair?
Wysłane z mojego C6903 przy użyciu Tapatalka
olokos said:
Well, could anyone that relocked his bootloader say what happened after you sent it for warranty repair?
Wysłane z mojego C6903 przy użyciu Tapatalka
Click to expand...
Click to collapse
To be honest, I CBA to search for you, but check my Z1/ZU/Z/ZL DISASTER RECOVERY thread, some people have done that.
There are loads of people who had a loose back plate on the Xperia Z (caused by overheating in a specific ROM version) and after relocking the bootloader their devices where repaired within warranty, no questions asked.
My guess is that the IMEI is required to generate the device specific unlock code and that Sony is not keeping them stored in some database. If they do, the service centers clearly do not check that database :angel:
Thank you very much. After I get my back glass and flap replaced I'll unlock my bootloader. Thanks for making it clear
[NUT] said:
No, there is no way.
If you look at the terms and conditions closely you will also notice requesting the code itself does not void your warranty. Using it will, in some countries.
It all boils down to the countries consumer laws of the device owner really...
In The Netherlands we have a very strict law, if something is clearly a manufacturing issue or design flaw, bootloader locked or unlocked, Sony is obliged to replace or repair the device free of charge.
Click to expand...
Click to collapse
Time to move to netherlands XD
Hi guys.
So i got yesterday my second bootloop.
My phone was repaired under warranty 2 months after i purchased it. And now the exact same behaviour after 1 year and 2 months .
Going to give it again for repair but honestly i am pissed about the poor job LG did....
So no LG for me again. Hope you who repaired it don't get it again, but i know for sure there will be second and third for sure.
P.S: Bootloader locked, stock
My replacement boot looped today. Lasted one month. Same way as the last one, while trying to call out.
larsdennert said:
My replacement boot looped today. Lasted one month. Same way as the last one, while trying to call out.
Click to expand...
Click to collapse
Thats the thing. No matter replaced or swapped motherboard the bootloop is around the corner.
Brutal to hear that it's still occurring. I got mine fixed under warranty with a diff motherboard in it now. Seems like nothing is safe at all from LG
I have the bootloop problem too but i can't repair it under warranty because my model is Taiwanese and I live in Europe so I said screw you and I just use my cell without the 2 big cores. It works perfectly until now, and if one day it will not work anymore I'm going to just by a new phone, probably a Xiaomi.
What SN was it? If this was 5xx it's normal that it would bootloop, 6xx doesn't(so far no one reported that his/her 6xx has bootlooped)
Wysłane z mojego LG-H815 przy użyciu Tapatalka
I'm so happy LG provide 2 years warranty...
Zenouzenou said:
I'm so happy LG provide 2 years warranty...
Click to expand...
Click to collapse
Only in Europe ???
Wysłane z mojego LG-H815 przy użyciu Tapatalka
Minto107 said:
What SN was it? If this was 5xx it's normal that it would bootloop, 6xx doesn't(so far no one reported that his/her 6xx has bootlooped)
Wysłane z mojego LG-H815 przy użyciu Tapatalka
Click to expand...
Click to collapse
I am not so sure mate. I have friend who has 6xx SN and he already send it twice because of bootloop.......
I had hope that it wouldn't happend to me the second time but here we are
chaki- said:
I am not so sure mate. I have friend who has 6xx SN and he already send it twice because of bootloop.......
I had hope that it wouldn't happend to me the second time but here we are
Click to expand...
Click to collapse
Oh man. Mine is 602 hope it won't die... I really liked it and I don't need any other phone
Wysłane z mojego LG-H815 przy użyciu Tapatalka
Quick update on my phone.
After three weeks i got it back. Not to mention that the repair centre accessed my Google account... That's another story.
I tried to set my phone up but every 2-3 minutes the brightness goes from 40% to 100% and back. The phone didn't detect 2,4Ghz router only 5Ghz.
Losses the setting every time i go back.
After three times of hard reset i gave up.
Send it back again.
Really it is annoying to deal with this anymore.
mine is 602, never bootlooped since the first day i used it. maybe it was a "luck"..
Sent from my LG-H815 using XDA-Developers mobile app
Vultix93 said:
I have the bootloop problem too but i can't repair it under warranty because my model is Taiwanese and I live in Europe so I said screw you and I just use my cell without the 2 big cores. It works perfectly until now, and if one day it will not work anymore I'm going to just by a new phone, probably a Xiaomi.
Click to expand...
Click to collapse
How long have you been using the phone with the big cores disabled? How's the performance after the cores disabled?
Mine bootlooped because I got it too close to the fire. Running on 4 cores too. But using my old reliable Redmi 1S as backup. Not trusting LG G4 anymore.
I have 4 motherboards, I have gone through the 508, 604, 607 and now 609. It is a disaster LG, I will never buy anything from this brand again.
sinner_93 said:
How long have you been using the phone with the big cores disabled? How's the performance after the cores disabled?
Mine bootlooped because I got it too close to the fire. Running on 4 cores too. But using my old reliable Redmi 1S as backup. Not trusting LG G4 anymore.
Click to expand...
Click to collapse
It's been almost 2 months. NO problem so far. They only thing that bothers me is that every time I reboot the phone I have to manually enable the cores, I hope to find a way to make the 4 cores work permanently
Vultix93 said:
It's been almost 2 months. NO problem so far. They only thing that bothers me is that every time I reboot the phone I have to manually enable the cores, I hope to find a way to make the 4 cores work permanently
Click to expand...
Click to collapse
How do you manually enable the cores? I have flashed the core disabling fix but haven't had to restart my phone yet. And I still have the first four cores enabled instead of just the first one. Is this the same on your phone too?
sinner_93 said:
How do you manually enable the cores? I have flashed the core disabling fix but haven't had to restart my phone yet. And I still have the first four cores enabled instead of just the first one. Is this the same on your phone too?
Click to expand...
Click to collapse
When I did the big core disabling fix I had all the 4 cores enabled but when you reboot your phone you'll have only one of the 4 cores enabled. To enable the other 3 your phone must be rooted, and you have to go sys/devices/system open the online file that is located in the folders cp1/cpu2/cpu3 and change its content from 0 to 1
Well, since i had my G4 on service for 2 times now, i actually hope it bootloops again, because than i will recieve new phone (or so i was told last time).
I posted this on AC as well. But I'm not very happy right now because my G6 has dead pixels or something. Verizon had better not charge me to have this replaced.
Where are there dead pixels?
Sent from my LG-H872 using Tapatalk
Yes something wrong on the left side there, you got any 3rd party themes applied?
Sent from my LG-H870 using Tapatalk
It's not any app I've downloaded because I've tried booting into safe mode but it was still there.
Sent from my VS988 using Tapatalk
have you tried a hard reset?only time I've seen that is with 3rd party themes etc. best best is a hard reset, if that doesnt fix it return it.
Jostian said:
have you tried a hard reset?only time I've seen that is with 3rd party themes etc. best best is a hard reset, if that doesnt fix it return it.
Click to expand...
Click to collapse
If it was a third party theme, then it would go away when I booted into safe mode. It's also there all of the time in every app. It highly unlikely it's not a theme that's causing it.
Sent from my VS988 using Tapatalk
Juice3250 said:
If it was a third party theme, then it would go away when I booted into safe mode. It's also there all of the time in every app. It highly unlikely it's not a theme that's causing it.
Sent from my VS988 using Tapatalk
Click to expand...
Click to collapse
yes agree, then only thing is to try reset...
Jostian said:
yes agree, then only thing is to try reset...
Click to expand...
Click to collapse
Resetting it won't help if safe mode doesn't fix it.
Sent from my VS988 using Tapatalk
Then it's time to return it
Sent from my LG-H870 using Tapatalk
I bought G6 five days ago. I noticed that I have eight dead pixels on the screen. It's very hard to see them, but I took the phone to store where I bought it because I have one year warranty. They will let me know what they have decided and whether they will accept the complaint. Guys what is your opinion about this case? Pixels are very tiny and do not affect the function of the device, but I see them and they bother me.
Windforce0511 said:
I bought G6 five days ago. I noticed that I have eight dead pixels on the screen. It's very hard to see them, but I took the phone to store where I bought it because I have one year warranty. They will let me know what they have decided and whether they will accept the complaint. Guys what is your opinion about this case? Pixels are very tiny and do not affect the function of the device, but I see them and they bother me.
Click to expand...
Click to collapse
A new device should never be defective, simple.
Sent from my SM-G950F using Tapatalk
Jostian said:
A new device should never be defective, simple.
Sent from my SM-G950F using Tapatalk
Click to expand...
Click to collapse
I really hope that I will get a replacement.
Yeah, dead pixels occur on all screens, it happens to all manufacturers.
That doesn't mean you should have to pay for their mistakes. I'm absolutely anal about having a great screen, so even one dead pixel would make me flip my ****.
Windforce0511 said:
I bought G6 five days ago. I noticed that I have eight dead pixels on the screen. It's very hard to see them, but I took the phone to store where I bought it because I have one year warranty. They will let me know what they have decided and whether they will accept the complaint. Guys what is your opinion about this case? Pixels are very tiny and do not affect the function of the device, but I see them and they bother me.
Click to expand...
Click to collapse
If you bought it five days ago. Just return it.
Now, I don't know where you live so that may not be possible in your area.
Most places in the US give you at least 14 days to return.
tech_head said:
If you bought it five days ago. Just return it.
Now, I don't know where you live so that may not be possible in your area.
Most places in the US give you at least 14 days to return.
Click to expand...
Click to collapse
Not here on Balkan, in Bosnia.
They said phone will be sent to LG to determine if the device is subject to the claim...