Do not update the firmware on the MOJO to MO0110-WW. This update breaks WiFi. Pretty freaking annoying.
See my responses below. WiFi can be restored with a Factory Reset, but obviously, all your installed apps will be deleted. The next post down mentioned it, and I confirmed with MadCatz that this is the only way to fix WiFi.
Yes it does if you do factory reset will come back but for me i still get lines like loose cable when moving across screen already contacted mad catz but was pointless but at least wife was working again the update actually caused semi brick saw the file when i was e's explorer
Is there a change list for the new Firmware? I haven't seen the update pop on my device.
Talked with MadCatz representative: In order to restore WiFi functionality a Factory Reset is required. They are working on the next firmware update, but there is no ETA. The root tools will be available in the future, but once again, no ETA....So those of us who have installed a bunch of games and apps are out of luck at the moment.
dheku-00 said:
Is there a change list for the new Firmware? I haven't seen the update pop on my device.
Click to expand...
Click to collapse
When you follow the instructions in the MOJO tutorial program, they give you a link to the firmware with instructions to update. Just ignore them for now if you've got a bunch of things installed. If you've got a fairly fresh system, I guess go ahead and update, but remember to do a Factory Reset after the update.
I've not seen a changelog, so I don't know what it "fixes"...I just know it borked the WiFi.
Okay, thanks man. Yea I've got anything but a fresh system so I'll wait for a solid list of changes/root tools before I wipe.
ExtremeRyno said:
Do not update the firmware on the MOJO to MO0110-WW. This update breaks WiFi. Pretty freaking annoying.
See my responses below. WiFi can be restored with a Factory Reset, but obviously, all your installed apps will be deleted. The next post down mentioned it, and I confirmed with MadCatz that this is the only way to fix WiFi.
Click to expand...
Click to collapse
The update doesn't seem to break anything else if you network with a cable. So if you have a tap don't let this hold you back.
Regardless, this would effect 99% of people using the MOJO who don't have their modem next to their TV. Don't downplay this as breaking wifi is sort of a MAJOR flaw of any update. Plus, the only way to bring back your wifi is to completely delete any apps or games you've spent hours installing....And that's sort of a MAJOR flaw as well. I would expect to have to do a wipe when moving from one ROM to another, but a simple OTA shouldn't screw over the entire system.
ExtremeRyno said:
Regardless, this would effect 99% of people using the MOJO who don't have their modem next to their TV. Don't downplay this as breaking wifi is sort of a MAJOR flaw of any update. Plus, the only way to bring back your wifi is to completely delete any apps or games you've spent hours installing....And that's sort of a MAJOR flaw as well. I would expect to have to do a wipe when moving from one ROM to another, but a simple OTA shouldn't screw over the entire system.
Click to expand...
Click to collapse
Not downplaying anything, it sucks major, though I'm sure it will be fixed in next update. I'm just saying for those of us who have a networked home and a tap near the TV don't worry about the update breaking anything else. Seems okay aside from WIFI, from what I can tell.
Yeah, I've not noticed anything else being broken...Or even fixed. I'm really hoping some devs jump on the MOJO and start porting over ROMS. I'd love to have PAC-Man or CM11 on this....At least root. I'm completely illiterate when it comes to modifying software.
ExtremeRyno said:
Do not update the firmware on the MOJO to MO0110-WW. This update breaks WiFi. Pretty freaking annoying.
See my responses below. WiFi can be restored with a Factory Reset, but obviously, all your installed apps will be deleted. The next post down mentioned it, and I confirmed with MadCatz that this is the only way to fix WiFi.
Click to expand...
Click to collapse
This happened to me as well. After factory reset, mojo is running on 0110-w and wifi works. I re downloaded all my apps, and everything is running great. Small glitch, should be fixed in new firmware.
Hi,
I posted this in the other thread:
http://forum.xda-developers.com/showthread.php?t=2584620&page=2
I unfortunately could not replicate your wifi problem. One note is that most MOJOs that have been made available should have already been on "MO0110-WW", so this step could be skipped if you don't need it.
Before any update, you can also go into your google account settings, choose your account, and then choose "Sync now" from the menu in the top right. If wifi is not working, you can use a wired ethernet connection to at least do this step. If you're forced to do the "factory reset" option to fix the wifi, when you do the initial setup again, choose to "restore" from your google account. Outside of apps that have been sideloaded, this should start downloads of everything that was downloaded from the google play store shortly after the initial setup is finished. You can check which ones are being re-downloaded by going into the Play Store and then checking your "My apps".
Related
I was hit with the update before I knew better and it installed.
As soon as it restarted I can no longer access the top of the touch screen.
The notification bar, camera controls, web address bar, ect. there is basically a quarter inch dead spot at the top of my screen.
I tried factory and hard rests with no effect, the issue remains.
I did e mail HTC about this, but I'm not going to hold my breath on a reply, also the Sprint forums are down.
I installed the OTA last night.
My screen is not experiencing the issue you mentioned.
Might take it into a Sprint store for confirmation.
Good luck!
I am really enjoying mine.
I don't seem to be experiencing any issues since the OTA update either. It was the first thing I installed, even before my apps! I hope you get your problem worked out.
No problems here. I installed the OTA updates and have since rooted it as well. No problems.
3 Keyboards installed, Wifi-Tether(still working out the kinks) and its just moving along
no problem here either
Sent from my EVO using Tapatalk
Can we say it's pretty much safe now to go ahead and install the updates without worrying not being able to root after? Also did this update fix the SD Card issue for you? I've experience a couple times now that my card not being able to read until I remove it then place it back in. Even try formatting on the computer with a card reader but still no luck.
Both unrevoked and Toast's method still work after the OTA update.
Can we say it's pretty much safe now to go ahead and install the updates without worrying not being able to root after? Also did this update fix the SD Card issue for you? I've experience a couple times now that my card not being able to read until I remove it then place it back in. Even try formatting on the computer with a card reader but still no luck.
Click to expand...
Click to collapse
I don't know about being able to root after the update. But if you root before and do the update. You don't lose root. Well at least I didn't.
-------------------------------------
Sent via the XDA Tapatalk App
Take it back to the Sprint store and get a free replacement.
TheBiles said:
Take it back to the Sprint store and get a free replacement.
Click to expand...
Click to collapse
Save a trip. Make sure it's a service and repair site before you drive. Unlike other devices, sales only stores are not able to accept exchanges on the evo.
thecodemonk said:
Both unrevoked and Toast's method still work after the OTA update.
Click to expand...
Click to collapse
You should probably clarify that a bit. With Unrevoked, you actually apply the OTA and then root that version. With Toast's method, you're actually writing a version of the old rom onto the phone, thereby overwriting any OTA update you may have had. Then when you apply Flipz rom to it, it wants to update but can't because it fails.
So if you want the OTA, you gotta do Unrevoked for now. Just wanted to clarify that for folks.
sph33r said:
You should probably clarify that a bit. With Unrevoked, you actually apply the OTA and then root that version. With Toast's method, you're actually writing a version of the old rom onto the phone, thereby overwriting any OTA update you may have had. Then when you apply Flipz rom to it, it wants to update but can't because it fails.
So if you want the OTA, you gotta do Unrevoked for now. Just wanted to clarify that for folks.
Click to expand...
Click to collapse
Aha, thanks! I had just read that Toast's worked and hadn't looked much closer.
sph33r said:
With Unrevoked, you actually apply the OTA and then root that version. With Toast's method, you're actually writing a version of the old rom onto the phone, thereby overwriting any OTA update you may have had. Then when you apply Flipz rom to it, it wants to update but can't because it fails.
So if you want the OTA, you gotta do Unrevoked for now. Just wanted to clarify that for folks.
Click to expand...
Click to collapse
sph, since you seem to know what you're talking about, can I bug you with a noob question? Can I follow the first few steps of toast's root process (these):
- Power off the phone
- Hold volume down while powering the phone on. continue to hold volume down until you see the WHITE bootloader screen.
- After a few seconds it will begin to checking for files, and find PC36IMG.zip. while its doing this it will show a blue progress bar while its checking. (this takes 30 - 60 seconds to finish)
- It will then list all the images in the zip and ask you if want to flash. SAY YES
- When its finished it will ask you if you would like to reboot. AGAIN... SAY YES
- At this point it will boot into a rooted rom.
- YOU ARE NOW ROOT!!!
Click to expand...
Click to collapse
.....then just STOP and be able to run apps that require root access? Or, do I need to go through the whole process and load flipz ROM, which does not yet include the OTA update? Sorry if this is a dumb question, but I'm still learning the ins and outs of Android.
Hey I'm having the same problem with the notification bar only, I can access anything else just fine, but I can slide down the task bar at all. I bought the phone and the radio shack guy basically installed the ota as he handed me the phone, although my friend didn't install his ota yet and his task bar rolls down just fine. He postponed his ota because of this. BTW only way I can access it is by home screen menu button.
Ok just realised something since I was writing this from my evo in landscape mode.. I can open the task bar only in landscape not in normal mode. There's a bug right there, guess it only affects random users.
Update
I got my phone from the Sams Club (Radio Shack).
Called Sprint and they told me I am SOL as far as they are concerned, I have to deal with the place I got it from since it didn't ship from their warehouse (sounds like BS to me).
I can see why people are pissed at Sprint, they don't give a rats ass if my phone is having issues and will do nothing to help me get it replaced.
The guy at the Sams has been great the whole time and told me he will call as soon as they get one to replace it with, which since they are Radio Shack you have to figure that Sprint stores will be highest priority to get more phones so who knows how long it will take to get a replacement. I basically have a cool looking expensive battery eater.
I have had one e mail exchange with HTC and they told me to do a factory reset which I had already done twice before I resorted to "tech support". The reset does NOTHING to remove the OTA update. If this is in fact what caused this I can see nothing short of a wipe and reflash of the factory ROM to fix it. I am awaiting HTC's second reply.
I guess a rooted ROM may also be an answer, but since this phone is having issues already I don't know that rooting it would help my cause with getting it legitimately fixed.
A warning to all reading this, Sprint tech support will only tell you to remove the battery to try and remedy any issues you may have. They told me that is all they have been instructed to tell people with Evo issues.
chamelieon said:
Ok just realised something since I was writing this from my evo in landscape mode.. I can open the task bar only in landscape not in normal mode. There's a bug right there, guess it only affects random users.
Click to expand...
Click to collapse
Same here for me with the web browser I can use the upper right and left corners in landscape, but nothing in portrait; I can also drag the notification bar down in g mail in landscape. I will update my ticket with HTC.
Please log this problem...
with both Sprint and HTC.....I have the same problem. I "believe" it started after the OTA.
i'm having the same problem. just got my htc evo with sprint today. the notification bar was working fine until i installed the OTA update. everything else works fine except the notification bar will not work. the only way to access the notification bar is from the home screen by tapping menu and selecting notifications.
my brother got the phone friday when it came out and applied the OTA update and his is working fine.
i emailed HTC i will post the reply as well if anything is different.
i've googled this and apparently there are a few open forums on other sites with plenty of other people having this same issue. nobody seems to have a fix yet.
just a heads up when i called sprint they acted like idiots and told me they couldn't help and to take it to the sprint store to have them troubleshoot it.
that kinda irks me because after ending my 7 year relationship with t-mobile i really thought that sprint would be a little bit better. oh well... you win some, you lose some.
I didn't apply the OTA, but ran into this issue this morning. Taskbar would not roll down...It would start to for a split second, then snap back up.
A soft reset seems to have cured the problem for now.
Starting today, I'm only seeing 6 Featured Tablet Apps and the list doesn't expand. I can stil expand the Top Free Apps section, but there was a third section there yesterday (I don't remember what it was) and now that's gone. I still have the categories and things still seem to be searchable.
No root yet.
Just have been installing apps.
And literally, now it's back.
I'm having the same issue. I've done several reboots and a factory reset thinking it might be something to do with the device itself, but nothing changes. It worked fine yesterday when I bought it. Hopefully this issue clears itself up soon.
Sent via HTC Inspire 4G
GiRARDsays said:
I'm having the same issue. I've done several reboots and a factory reset thinking it might be something to do with the device itself, but nothing changes. It worked fine yesterday when I bought it. Hopefully this issue clears itself up soon.
Sent via HTC Inspire 4G
Click to expand...
Click to collapse
All I did to clear it up was to just start searching around for apps. I literally searched "tablet apps", took a look at a couple of the results in detail, then backed out to the home menu and then there everything was.
I wonder if it's related to Honeycomb in general.
its the samefor me .but take your browser to the market site and works well.
tthis xda site is/slow for me tonight for some reason boohooo
same for me as well. However after i root the my AA500, it back.. Go figure!!!
Hi All,
Every time I press the power switch off at the back to turn off - I get a partial system wipe.
I installed one or two apps then started having issues turned off and on again and working fine. Installed a few more apps - then issues now everytime I power off with the power button I get the first few apps and lose everything else.
I have tried a reset to factory defaults but that leaves the few apps on ( LinkedIn, DroidIn and Facebook).
I am also left with my Hotmail (ActiveSync) still syncing.
Any suggestions would be appreciated.
I am in Ireland using a 3G & WiFi and on Androind 3.0.1 out of the box.
Thanks
Rob
racer30 said:
Hi All,
Every time I press the power switch off at the back to turn off - I get a partial system wipe.
I installed one or two apps then started having issues turned off and on again and working fine. Installed a few more apps - then issues now everytime I power off with the power button I get the first few apps and lose everything else.
I have tried a reset to factory defaults but that leaves the few apps on ( LinkedIn, DroidIn and Facebook).
I am also left with my Hotmail (ActiveSync) still syncing.
Any suggestions would be appreciated.
I am in Ireland using a 3G & WiFi and on Androind 3.0.1 out of the box.
Thanks
Rob
Click to expand...
Click to collapse
Do you think the problem is related to the apps you downloaded?
Hey,
I tried uninstalling the apps before the wipe and leaving on before the wipe.
Bizarrely I remove all my music (through Windows) and even that is restored?
Given its out of the box since Friday it may be returned.
Given the quality of the Honeycomb it does require power off....... damn frustrating.
R
I would grab your stock images from http://forum.xda-developers.com/showthread.php?t=1049485 and just start over. Something is not right.
Hi,
I was clinging onto the hope of avoiding this but in the back of my mind... expecting it.....
Given I have little idea on what to do can you treat me like a newbie and walk me through - or should I recognise my shortcomings and return for a swap out?
Rob
racer30 said:
Hi,
I was clinging onto the hope of avoiding this but in the back of my mind... expecting it.....
Given I have little idea on what to do can you treat me like a newbie and walk me through - or should I recognise my shortcomings and return for a swap out?
Rob
Click to expand...
Click to collapse
I would not return it, this is the best way to learn . I would start here, a friend of mine wrote a really good guide for unrooting. If you follow it, it will get you where u need to be. Read my warning below. If you need more help, feel free to come by the #xoom irc channel, link is in my signature.
http://forum.xda-developers.com/showthread.php?t=1079504
DO NOT DO THE LAST FASTBOOT COMMAND:
fastboot oem lock
That post seems to suggest unrooting - not sure how this is relevant, I have not rooted the device - done nothing other than install a few apps and copy my music on....
racer30 said:
That post seems to suggest unrooting - not sure how this is relevant, I have not rooted the device - done nothing other than install a few apps and copy my music on....
Click to expand...
Click to collapse
I usually don't suggest this as I'm with bwcorvus about using the opportunity to learn, but as you are on an EU model (I'm assuming) with 3G, you might be better off with an exchange. Something is definitely not right and it's so new...you didn't even have time to break it yet!
Just exchange...the new one will be great! Then if you want to update, root and customize I know there is a method here for all of that.
Have you done a factory reset?
Settings > Privacy > Factory Data Reset
Yes full factory rest which does not wipe the device .....
racer30 said:
Yes full factory rest which does not wipe the device .....
Click to expand...
Click to collapse
Something is wrong, if you have not rooted or unlocked and factory reset is not clearing ur data. Try this...Factory reset, but when the device reboots, do not run setup...just keep hiting skip. See if any of the apps are there this way.
I just purchased this Iconia on clearance. I brought it home, went through set up everything went fine and I love it.
Then the update thing popped up, I was like "cool" and said OK download. I waited and nothing seemed to happen.
I clicked on the third button over on the bottom (not sure what it's called) and checked what it was doing. It was not downloading. So either I get a bar with downloading and 0% out of 100% or it just dissapears when I say OK download.
It's not a deal breaker. Just annoying. Thanks.
Android version 3.1
Kernel 2.3.36.3
Build number Acer_A500_4.010.13_COM_GEN2
This may sound silly, but have you tried a full shut down, bringing it back up and trying again?
If it refuses to update then you could always root the thing, install clockworkmod and manually install an update from SDHC. That atleast works.
please check the fallowing .
Since you say that you bought the tablet on clearance..
Was it new in box and plastic wrap..
was this tablet a return. IF This is the case .. browse the app folder .. LOOK for programs like Acer Recovery Installer... Bustbox .IconiaRoot. .
these things will give you indication that the tab is rooted...
download root checker app from the market can also check for this..
if its not been rooted .. try going into settings /privacy and reset the device.. post back if you figure any of the above out. The more information you provide the easier it will be to help you get to 3.2.1 latest android system
Good Luck
It was a floor demo model, reset to "new" settings. I don't believe it was rooted since it didn't leave the store. I did powered it down and back up again. I wanted to post this before I reset the device, you said in settings/privacy? I don't mind resetting to like it was right out of the box. Thanks again for the help.
Floor Demo models are very iffy. The brutality they endure in the hands of people walking by, it's troublesome...
I did a reset, still no update love.
I called tech support for Acer and talked to two different levels of support. Basically talked me through stuff I had already tried. Force stopping and clearing cache of updater. Rebooting, turning on Bluetooth (?) Still no luck.
He wants me to let it sit and see for a few hours and gave me a number to use when I call back to set up sending it in to be fixed. He has no idea, never had this happen before.
Oh well so much for wanting an easy android tablet, without the bugginess of my rooted nookcolor. Thanks.
So the good news and the bad. Good news the tablet wasn't the problem, my internet connection was. I guess satellite internet and Acer's update servers don't get along.
I brought it back to Staples and spoke to a easy tech guy and explained what it was doing, he hooked it to their wifi and poof it started downloading. Boy did I feel stupid. So let the big patch download there and went to the free MC Donald's wifi for the following two smaller ones.
So all is good in the tablet world again, even received the case and screen protectors I ordered.
Thank you.
My phone just got a system update of 261mb, and it looks like the software version updated from D85110m to D85110r.
Does anyone know what this update includes? Thanks!
Still nobody?
roastedbagel said:
Still nobody?
Click to expand...
Click to collapse
Not helpful, but I still haven't gotten the update. Even connected my phone to the LG PC Suite hoping to get it. Apparently TMobile just likes you more
It adds one new feature of...
- T-Mobile Free Inflight Texting support
Has the following fixes/enhancements....
- Bluetooth connectivity improvements
- Wi-Fi connectivity improvements
- UI improvements for T-Mobile Free Inflight Texting suport
You are lucky you got the update. I been trying for it all day. I even tried to manually update it with the LG Update Tool and it still says my software is up to date, but it is D85110m. I really want D85110r because I am taking a flight Thursday morning and really want to try it out.
Do not install...it also contains security updates that block primetether...
AndroidPurity said:
It adds one new feature of...
- T-Mobile Free Inflight Texting support
Has the following fixes/enhancements....
- Bluetooth connectivity improvements
- Wi-Fi connectivity improvements
- UI improvements for T-Mobile Free Inflight Texting suport
You are lucky you got the update. I been trying for it all day. I even tried to manually update it with the LG Update Tool and it still says my software is up to date, but it is D85110m. I really want D85110r because I am taking a flight Thursday morning and really want to try it out.
Click to expand...
Click to collapse
You can usually force the update notification by clearing data and force stopping google services framework. Youll probably have to do it a few times or more but it has always worked in the past. Im skipping this update as it also blocks purple drake root.
Updating a rooted phone?
So I rooted my phone the day I got it. And I really want to try this update because of all the wifi issues I have been having.
Will I need to unroot my phone to do any updates? If not, then will updating unroot my phone? If it won't then awesome, I will find a way to apply it since the update isn't available in the update tool yet (but it is from http://lg-firmware-rom.com).
Thanks!
Stay away from D85110R... Patched the vulnerability for stump root app...
Was the radio updated? Current version is MPSS.DI.2.0.1.c1.13-00018-M8974AAAAANPZM-1
Edit: Found the newer radio here https://www.androidfilehost.com/?fid=95832962473396848
From this thread
http://forum.xda-developers.com/tmobile-lg-g3/development/stock-rom-kvt49l-d85110r-t2961261
Swizzle82 said:
You can usually force the update notification by clearing data and force stopping google services framework. Youll probably have to do it a few times or more but it has always worked in the past. Im skipping this update as it also blocks purple drake root.
Click to expand...
Click to collapse
I really have no intentions of rooting this phone so I would like the update. Sadly nothing works. Stopping the framework clearing data. Using the pc suite. Nothing. Haha
walkwithdeath said:
I really have no intentions of rooting this phone so I would like the update. Sadly nothing works. Stopping the framework clearing data. Using the pc suite. Nothing. Haha
Click to expand...
Click to collapse
You might have to do it A LOT.. May even have to reboot too. On my G2 it took forever to get it to work. After you clear data in gs framework are you going back to update center and making it recheck update?? You need to.. There should be a date ending in 1969 as the last update check after clearing data
Swizzle82 said:
You might have to do it A LOT.. May even have to reboot too. On my G2 it took forever to get it to work. After you clear data in gs framework are you going back to update center and making it recheck update?? You need to.. There should be a date ending in 1969 as the last update check after clearing data
Click to expand...
Click to collapse
It never shows that date just the most recent time. I've tried that a lot... 30 minutes of doing the clear cache/data then force stop then clear the cache/data in the update center as well. along with reboots. I may try doing a factory reset.
I am not sure if it matters but I have net10 for service and also the phone is encrypted.
walkwithdeath said:
It never shows that date just the most recent time. I've tried that a lot... 30 minutes of doing the clear cache/data then force stop then clear the cache/data in the update center as well. along with reboots. I may try doing a factory reset.
I am not sure if it matters but I have net10 for service and also the phone is encrypted.
Click to expand...
Click to collapse
Net10 might be the thing,, Im not sure how that works even if they ride on tmobiles network..
tarroyo said:
Was the radio updated? Current version is MPSS.DI.2.0.1.c1.13-00018-M8974AAAAANPZM-1
Edit: Found the newer radio here https://www.androidfilehost.com/?fid=95832962473396848
From this thread
http://forum.xda-developers.com/tmobile-lg-g3/development/stock-rom-kvt49l-d85110r-t2961261
Click to expand...
Click to collapse
I know this is a n00b question but, I haven't messed with radios since way back on my HTC TP.
I'm currently running Bliss KK.
Can I flash the radio by itself?
Also
Will I see any improvements in signal, speed, or anything else?
Sent from my LG-D851 using Tapatalk
ksjuggalo said:
I know this is a n00b question but, I haven't messed with radios since way back on my HTC TP.
I'm currently running Bliss KK.
Can I flash the radio by itself?
Also
Will I see any improvements in signal, speed, or anything else?
Sent from my LG-D851 using Tapatalk
Click to expand...
Click to collapse
Yes, the radio can be flashed by itself in recovery, All 3 the biggest improvement I've seen is signal strength. With the last couple radio's I was seeing a lot of random signal drops service would cut out then cut back in for a split second this happened several times a day.
Swizzle82 said:
Net10 might be the thing,, Im not sure how that works even if they ride on tmobiles network..
Click to expand...
Click to collapse
Well even tried the factory reset with a tmobioe sim. Nothing at all. Didnt work. I give up. Sure hope i still get the 5 update.
I wish this update would come. I have issues that only happen when connected via wifi. Hopefully this update fixes these issues.
turbodroid said:
I wish this update would come. I have issues that only happen when connected via wifi. Hopefully this update fixes these issues.
Click to expand...
Click to collapse
Do you have a D851 model too? I notice the D855 model in your sig, but this update was for the D851 model I thought.
Because of this thread went looking to see if there was any updates for my G3, of curse the phone said Up to Date, connected it to my PC and loaded the LG PC Suite, and had it search for an update and kept getting this message:
Cannot proceed upgrade
Mobile device software upgrade is blocked on no upgrade policy
Completely stock and unrooted G3, latest version of PC Suite, kid if a weird error
z0phi3l said:
Because of this thread went looking to see if there was any updates for my G3, of curse the phone said Up to Date, connected it to my PC and loaded the LG PC Suite, and had it search for an update and kept getting this message:
Cannot proceed upgrade
Mobile device software upgrade is blocked on no upgrade policy
Completely stock and unrooted G3, latest version of PC Suite, kid if a weird error
Click to expand...
Click to collapse
I read something on this. It was either a comment to a post about this update or in an article, but it had something to do with the LG/Tmobile and the update not being available on it. My software update tool gives that I am up to date..