4G Appear But no internet - Galaxy Note 3 Q&A, Help & Troubleshooting

Hey Guys "
anyone have this issues ?
sometimes the 4g icon appearing .. but no data recevied ?
i must reboot my note 3 to solve this problem ?!
Sent from my SM-N9005 using xda app-developers app

Only when at Utrecht Central Station, along with 8000 other people using the same signal tower. It simply rolls over and dies, then.
Never just randomly though.

maybe u rooted and using firewall
via The Beast

ShadowLea said:
Only when at Utrecht Central Station, along with 8000 other people using the same signal tower. It simply rolls over and dies, then.
Never just randomly though.
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Click to collapse
so that's normal ?
micmaccc said:
maybe u rooted and using firewall
via The Beast
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Click to collapse
nah im non root

NOORHASHIM said:
so that's normal ?
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In a ridiculously busy area, yes. Network towers have a limit as to how many users it can support.
The more are connected to the same tower, the slower the connection becomes. Once you get near the maximum capacity of the tower, the connection becomes practically useless.

ShadowLea said:
In a ridiculously busy area, yes. Network towers have a limit as to how many users it can support.
The more are connected to the same tower, the slower the connection becomes. Once you get near the maximum capacity of the tower, the connection becomes practically useless.
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Click to collapse
thanx dude

Related

New Sprint Network

We all know their network sucks right now, including myself, but Sprint is working on this. They are rolling out what's called "Sprint Vision" (and forgive my lack of technical know-how) basically they are adding some "boxes" with multiple "cards" that can be inserted in them allowing for better/faster coverage in multiple directions that can easily be fixed if one goes down by simply replacing this "card" (something to this degree). The full "vision" has not been rolled out yet and is mainly the cause why the speeds suck right now.
Oh God.... This sounds like they're trying to whip up a janky version of a CMTS (Cable Modem Termination System).
Shushunmire said:
Oh God.... This sounds like they're trying to whip up a janky version of a CMTS (Cable Modem Termination System).
Click to expand...
Click to collapse
Hopefully it works lol
sounds like a band-aid to plug a hole.
Hopefully. I would like higher speeds than 400kbps plskthx.
Shushunmire said:
Hopefully. I would like higher speeds than 400kbps plskthx.
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hell id be happy with that lol im getting 100k or less some times
I read the announcement on this... its actually pretty good. The towers will now only need one refrigerated smaller box to do 4g 3g and 1x(saves energy and space) they will use fiber cables to the top instead of copper for less signal lose. They will need less towers because this one can do all of it.
Sent from my PC36100 using XDA Premium App
What's wrong with this setup? The cable co's use it, and in most instance it works well. The issues occur when there's over saturation - not enough blades to handle the load. Speeds go down, noise goes up, speeds go down more so... Perpetual cycle.
In fact, I recently had an issue with my cable provider where during prime time hours, speeds would drop 25-40% or more. At first look it would appear to be a capacity issue, but in my talks with the head of local operations, that wasn't the case. Plenty of capacity in this area to go around. Turned out during prime time, due to additional load, a failing card/blade (not the one I was connected to) was generating noise, which ultimately was causing my issues. They replaced the offending part, returning my speeds back to 20mbps at all times of the day.
Bottom line, who cares what method they use to increase speeds and bandwidth, so long as it works and is consistent.
Well it makes sense here..whatever it is...they might have it done in my area of Chicago....because a couple weeks ago 3g improved in a major way. Data downloads fast here now.
rockky said:
Well it makes sense here..whatever it is...they might have it done in my area of Chicago....because a couple weeks ago 3g improved in a major way. Data downloads fast here now.
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What speeds are you getting down in chicago? I'll be switching to sprint pretty soon so im kinda curious
JDM_HD2 said:
What speeds are you getting down in chicago? I'll be switching to sprint pretty soon so im kinda curious
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+1 i want to know what your speeds are
Sent from my PC36100 using Tapatalk
jgalan14 said:
+1 i want to know what your speeds are
Sent from my PC36100 using Tapatalk
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Yeah I would like to know too and I hope they do something about the 3g speeds in NYC / NJ .....its been horrible the last few months.
Yeah. Right.
If you're in an area where Sprint leases tower space like I am, you'll likely see this around the 34th of Never.
DarkAudit said:
Yeah. Right.
If you're in an area where Sprint leases tower space like I am, you'll likely see this around the 34th of Never.
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3-5 years, starting in 2011.
http://newsroom.sprint.com/news/sprint-announces-network-vision-network-evolution-plan.htm
http://newsroom.sprint.com/press_kits.cfm?presskit_id=19
DarkAudit said:
Yeah. Right.
If you're in an area where Sprint leases tower space like I am, you'll likely see this around the 34th of Never.
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Didn't Sprint sell off all their towers to TowerCo in 2008, and leases all of them?
afazel said:
Didn't Sprint sell off all their towers to TowerCo in 2008, and leases all of them?
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They do lease them. They still get to decide what goes on the towers.
afazel said:
Didn't Sprint sell off all their towers to TowerCo in 2008, and leases all of them?
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They didn't even have any to sell here. IIRC nTelos owns all the towers Sprint uses in WV.
I can vouch that my 3G signal is much, much nicer, it was upgraded in my area about a week ago. (And no, I'm not using an Airave.)
aimbdd said:
They do lease them. They still get to decide what goes on the towers.
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Click to collapse
I heard Verizon is leasing many Sprint towers - Although I could be wrong.
Overstew said:
I can vouch that my 3G signal is much, much nicer, it was upgraded in my area about a week ago. (And no, I'm not using an Airave.)
Click to expand...
Click to collapse
What area are you in?
Sent from my PG06100 using XDA App

HSDPA Problem

Hi, not a big problem as I am normally on wifi but I've noticed that my GSII is constantly dropping of HSDPA every few seconds and if I do a speed test it only gets around 300kbps.
Now I have an LG Optimus on the same network, same room and that stays on HSDPA and gets around 1800kbps on downloads.
Any idea what would cause this?
Sent from my GT-I9100 using XDA App
gareth7o9 said:
Hi, not a big problem as I am normally on wifi but I've noticed that my GSII is constantly dropping of HSDPA every few seconds and if I do a speed test it only gets around 300kbps.
Now I have an LG Optimus on the same network, same room and that stays on HSDPA and gets around 1800kbps on downloads.
Any idea what would cause this?
Sent from my GT-I9100 using XDA App
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Click to collapse
+1
On my N900 working fine.
Seems like a bug
lhrrob said:
+1
On my N900 working fine.
Seems like a bug
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Hi, is yours a SIM Free or is it on a network? Mine is SIM Free.
gareth7o9 said:
Hi, not a big problem as I am normally on wifi but I've noticed that my GSII is constantly dropping of HSDPA every few seconds and if I do a speed test it only gets around 300kbps.
Now I have an LG Optimus on the same network, same room and that stays on HSDPA and gets around 1800kbps on downloads.
Any idea what would cause this?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Don't have another phone here right now to test against but just did a couple of tests with speedtest.net app
Download/Upload
2500kbps/1967kbps
1422kbps/2967kbps
6192kbps/2883kbps
2896kbps/2608kbps
Seems to work just fine here at least. Granted this is at a place with good HSDPA coverage.
Sorry to tell you that but it seems like a bug in the phone, i do have the same issue, i surfed the couple of forums and the problem is spreading, hoping it's not a hardware issue.
gareth7o9 said:
Hi, is yours a SIM Free or is it on a network? Mine is SIM Free.
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Click to collapse
my is the same as yours - sim free
i got 7184kbps/1774kbps
O_O
I think I'm one of a very few who has an hspa+ phone in the region maybe that's why
goes down to 2mbps when it's lower signal.
Hassanalaa said:
Sorry to tell you that but it seems like a bug in the phone, i do have the same issue, i surfed the couple of forums and the problem is spreading, hoping it's not a hardware issue.
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Click to collapse
Yes I think it's a phone issue as my HTC Desire and LG Optimus are both working fine.
Hmmm. I hope this can be sorted with a software update.
mine too, infact wont go over 1900 had like 3500 on my iphone 4
Just updated to the newest firmware using Kies and it made no difference to the problem with HSDPA :-/
Sent from my GT-I9100 using XDA App
I think it's a network restriction. People in another thread were having similar problems with buying the handset and the contract separately meaning the data plan they were on was only at 300kbps.
If you've got another handset that gets a higher speed, switch the sim cards and see if that changes anything.
My phone will only download around 360kbps but will upload at 1mb, so puzzled as to why it would be a network restriction (hoping it is as I'm not happy and still within my 14 day cooling period) ringing o2 later...
lemoninfluence said:
I think it's a network restriction. People in another thread were having similar problems with buying the handset and the contract separately meaning the data plan they were on was only at 300kbps.
If you've got another handset that gets a higher speed, switch the sim cards and see if that changes anything.
Click to expand...
Click to collapse
No, it's not a network restriction. Not on Three anyway. I've just taken the PAYG SIM out of my LG which is getting around 1800kbps and put it in the Galaxy SII and it now only gets 64kbps!!! It's constantly flickering between 3G and HSDPA. It's definitely a phone issue.
i had posted in the other thread about how it switches down to 3G when it's not being used and instantly switch over to H+ when in use. There were no performance issues
Also on AT&T network, when it's first started/activated it took a little bit of time before network performance improved both on day one and when i switched over to an unlimited data plan
Oh I forgot to mention. I reported this issue to Samsung yesterday but don't hold your breath!
The man I spoke to didn't seem to understand what I was saying and when I advised him that there were many similar problems and issues being faced by people on this forum, he simply stated that he had never heard of the site. I gave him the web address but doubt they will ever look in to it.
If your facing this issue, then I would ring them and report it. That's the only way they are going to find out about the issue.
Normal behaviour for it to sit on 3G, only switches to H+ once it's in full flow.
This usually impacts speedtests and such.
Best way to test is to download a file off a fast server.
Same thing use to happen with my Desire.
Arthur Hucksake said:
Normal behaviour for it to sit on 3G, only switches to H+ once it's in full flow.
This usually impacts speedtests and such.
Best way to test is to download a file off a fast server.
Same thing use to happen with my Desire.
Click to expand...
Click to collapse
I have numerous 3G devices here and none of them cuts of HSDPA so erratically. If I start to stream AudioGalaxy on my LG Android, the HSDPA stays on as does my Huawei MiFi. The Galaxy S II is dropping connection every few seconds.
It doesn't make sense for two Android phones in the same room with the same network to get completely different speeds. Maybe a small difference but to get one having 1800kbps and the other 64kbps shows there is a problem.
I've just updated the phone to KE2 and it's made no difference. Will have to wait to see what Samsung say.
gareth7o9 said:
I have numerous 3G devices here and none of them cuts of HSDPA so erratically. If I start to stream AudioGalaxy on my LG Android, the HSDPA stays on as does my Huawei MiFi. The Galaxy S II is dropping connection every few seconds.
It doesn't make sense for two Android phones in the same room with the same network to get completely different speeds. Maybe a small difference but to get one having 1800kbps and the other 64kbps shows there is a problem.
I've just updated the phone to KE2 and it's made no difference. Will have to wait to see what Samsung say.
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Click to collapse
How strong is the signal in dB or just bars whe nit switches around between 3G and H/H+?
That last sentence - did you contact Samsung with the problem and are waiting for their reply? thanks
It's around the -100 dBm mark with 2 to 3 bars. Yes I contacted Samsung yesterday and am now waiting for a reply.
Sent from my GT-I9100 using XDA App
gareth7o9 said:
It's around the -100 dBm mark with 2 to 3 bars. Yes I contacted Samsung yesterday and am now waiting for a reply.
Sent from my GT-I9100 using XDA App
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Click to collapse
thanks, could be the lower signal , SGS2 being unable to pick it up reliably.
Please update this thread with whatever Sam says. I think I am experiencing same problem (unstable data signal in areas with weaker coverage)

did i get a lemon N4?

so many issues i don't know where to start!
1)first i had wifi issues with router using wddrt
2)phone HEATS up alot especially using LTE
3) network 3g/H slow speeds ( not sure if its my account on rogers, or the rogers network) but my speedtests on both H,3G,4G(LTE) have been painfully slow
4) bad radio antenna?
i have solid blue 3 bars of H, yet i can't seem to connect to any apps to the internet
now when i try to install app, it keeps saying no space
just did a test on speedtest using toronto server and i got 0.94Mbps 136ms ping on 3g
my 4g(LTE) was even slower! .58Mbps one bar on 4g using ltemobile.apn settings
using PHONE INFO app, i mostly get UMTS more than i get HSPAP signal strength around -103 dBm 7asu
Of course the phone heats up using LTE, because it is not supposed to use it! Yes, it has a SOC that can utilize it, but not the amplifier and other pieces on the board.
If it's taste sour then it could be a lemon!
I doubt the phone's a lemon. You probably fudged something up. Wipe/format/re-flash and try again.
If that fails, I live in Toronto. I'll fix it.
how do i get a constant HSPAP signal? 90% of the time my signal is 3g UMTS which is very slow?
Sparta507 said:
If it's taste sour then it could be a lemon!
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Click to collapse
or a Lime lol
cobyman7035 said:
how do i get a constant HSPAP signal? 90% of the time my signal is 3g UMTS which is very slow?
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Click to collapse
You don't. The phone goes from UMTS to HSPA+ when data is actively transferring. If data is not transferring, it will sit on UMTS.
Sent from my Nexus 4 using Tapatalk 2
Sparta507 said:
If it's taste sour then it could be a lemon!
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Click to collapse
lol:good:

n4 Switching from 3G to HSDPA

I'm with t-mobile and i always have my connection on 3G but only when i use the internet shows h ans 2 bars. Can someone confirm if their nexus 4 does the same out is just that mine is defective
Sent from my Nexus 4 using Tapatalk 2
The nexus 4 only switches to HSPA when you use the Internet, in order to save battery.
thacked said:
The nexus 4 only switches to HSPA when you use the Internet, in order to save battery.
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Majorly annoying feature...it should at least give a 5 second window before switching back. Latency is ridiculous with the constant handover
Ditto bro, super annoying feature
Sent from my Nexus 4 using xda app-developers app
Sometimes, it doesn't switch to HSPA+ and the bar stays on 3G when I use the internet, but when it does I don't get any connection.
I don't get anything over "E" either when I force 2G in the settings.
Because of this, I only have access to T-Mobile 4G but nothing else. I would like to use their 3G or even edge when I am traveling in the rural areas and there is no HSPA+ available. Does anyone else have this problem?
Sent from my Nexus 4
quentin0 said:
Majorly annoying feature...it should at least give a 5 second window before switching back. Latency is ridiculous with the constant handover
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icecicle said:
Ditto bro, super annoying feature
Sent from my Nexus 4 using xda app-developers app
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This is how the technology works.
Is there anything not complained about on this forum?
Would you guys boo Santa too?
Sent from my Nexus 7 using xda premium
Shows H for me all the time, I'm on straight talk tmo though so that might have something to do with it.
gagdude said:
I don't get anything over "E" either when I force 2G in the settings.
Sent from my Nexus 4
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I don't get it? Why do you expect to get anything over E when you force 2G?
You realize Edge is 2G right?
Sent from my Nexus 4 using Tapatalk 2
thacked said:
The nexus 4 only switches to HSPA when you use the Internet, in order to save battery.
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Or maybe its a tmobile thing to save bandwidth
Sent from my EVO using xda premium
luigi311 said:
Or maybe its a tmobile thing to save bandwidth
Sent from my EVO using xda premium
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Click to collapse
Happens on AT&T too.
Sent from my Nexus 4 using Tapatalk 2
joshnichols189 said:
I don't get it? Why do you expect to get anything over E when you force 2G?
You realize Edge is 2G right?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Its as a test to see if I will get data over anything but 4G, since 3G (UMTS:3) yields no connection whatsoever. And by forcing 2G (yes I know is edge, duh) I wanted to see if it was only a 3G issue. But obviously its not, since it doesn't get anything either. Not even 0.01 Mbps.
Btw forcing 2G gives me EDGE, thus showing an E symbol. That's why I expected to get something over E when I force 2G
EDIT: nvm, got speeds over 2G (E). 0.12 up, 0.06 down
3G still having issues
Sent from my Nexus 4
Might be because u using a mvno carrier?
Sent from my Nexus 4 using Tapatalk 2
gagdude said:
Its as a test to see if I will get data over anything but 4G, since 3G (UMTS:3) yields no connection whatsoever. And by forcing 2G (yes I know is edge, duh) I wanted to see if it was only a 3G issue. But obviously its not, since it doesn't get anything either. Not even 0.01 Mbps.
Btw forcing 2G gives me EDGE, thus showing an E symbol. That's why I expected to get something over E when I force 2G
EDIT: nvm, got speeds over 2G (E). 0.12 up, 0.06 down
3G still having issues
Sent from my Nexus 4
Click to expand...
Click to collapse
See your word choice can be taken two ways. By "over E" you meant data being transmitted. I took it as you were expecting something more than E.
Sent from my Nexus 4 using Tapatalk 2
El Daddy said:
This is how the technology works.
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In that case they need to fix the technology. That's how it works you know...things get better by patching bugs and fixing anomalies. If it's causing unexpected negative outcomes to the user, it behooves the manufacturer to fix it. I'm not really sure why I even bother replying to you, if you can't figure out why things should be tweaked and settings changed, you're at the wrong site bro.
quentin0 said:
In that case they need to fix the technology. That's how it works you know...things get better by patching bugs and fixing anomalies. If it's causing unexpected negative outcomes to the user, it behooves the manufacturer to fix it. I'm not really sure why I even bother replying to you, if you can't figure out why things should be tweaked and settings changed, you're at the wrong site bro.
Click to expand...
Click to collapse
OK.... bro.
Sent from my Nexus 7 using xda premium
i'm having issues with no connection for a long time when I open up a game or something. I'd have to wait about 5 seconds or longer for it to connect. Therefore, when I open a game such as Wordfeud, it will say error, no connection, pause, then open the game up. Is there any way to change this? I don't mind a hit on battery since I have an external I carry with me. Thank you in advance.
Would it be normal to bounce back and forth between all three, Edge, 3g and HSPA?
frozndevl said:
Would it be normal to bounce back and forth between all three, Edge, 3g and HSPA?
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Click to collapse
You must have really crappy signal then for it to be going between 2G and 3G. Between 3G and HSPA isn't a big deal because that's by design as was said. Having active connection to the towers only ties up the limited number of channels on a tower plus kills your battery faster. If everyone held open channels on the towers, calls would be failing since they had no channels to connect to. I think it's something like 256 channels per tower or something. That's why tower density is important in big cities.
I'm on AT&T MVNO though and my phone stays on H the whole time (not dropping back to 3G). I've had that issue with my SGS2 and newer radios for it but the older ones would always fall back to 3G. There is a momentary lag when the device renegotiates a channel with the tower but in general it shouldn't take that long, maybe 3-5 seconds from complete idle. There's a half-way stage called DCH (or is it ACH) where it can jump back to actively sending data in 1/2 second but it only stays that way if the timeout of 7 seconds doesn't expire (if the tower you are connected to support Fast Dormancy it does 7 seconds, if not i think it's 30 seconds).
Yeah, it looks like I've got really terrible signal strength at my house, but still manage to pull 5mb down. My signal strength is around 100 at best. The only time it was punting me down to 2g was when I was first activating, but that hasn't happened again. Maybe it was just a new setup type of issue, and like all of us, one little thing goes wrong and I think the sky is falling.
It's normal for it to switch from 3g to hspa

Three mobile internet speeds sometimes fast but then slow same location?

Anyone get really good interest speeds with three mobile but then other times I'm similar location terrible..
Sent from my XT890 using xda app-developers app
Did I understand right? You don't know why when other people are in the same location as you, they sometimes get better reception than you, right?
Well, it can be because of your operator, your phone and even your location (even by few inches). Maybe you phone is switching towers too frequently, or is associating itself with a tower that's far from your location and your friends' phones are associated to a closer tower. It just could be that your phone has bad technology (my LG always has bad reception).
... or, as illustrated by Apple, you're just grabbing it the way it shouldn't be grabbed.
lesmo_sft said:
Did I understand right? You don't know why when other people are in the same location as you, they sometimes get better reception than you, right?
Well, it can be because of your operator, your phone and even your location (even by few inches). Maybe you phone is switching towers too frequently, or is associating itself with a tower that's far from your location and your friends' phones are associated to a closer tower. It just could be that your phone has bad technology (my LG always has bad reception).
... or, as illustrated by Apple, you're just grabbing it the way it shouldn't be grabbed.
Click to expand...
Click to collapse
during the day it is fine good speeds at night between 5-10 o clock speeds drop to 512kps max..
Sent from my GT-I9505 using xda app-developers app
Your speed also depends on the number of people using the tower you're connected to.
If people call/text during the day and use internet at night speed may drop at night
wargre said:
Your speed also depends on the number of people using the tower you're connected to.
If people call/text during the day and use internet at night speed may drop at night
Click to expand...
Click to collapse
Same issue on a different tower cell Id
Sent from my GT-I9505 using xda app-developers app
topcat07 said:
Same issue on a different tower cell Id
Sent from my GT-I9505 using xda app-developers app
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Click to collapse
Well, the case might be the same on the different tower as well. It depends on how busy the tower currently is.
topcat07 said:
during the day it is fine good speeds at night between 5-10 o clock speeds drop to 512kps max..
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
I joined Three last week and at times during the day I can get up to 21meg download and 3.5meg upload speeds but last night and again tonight from around 5pm I am only getting 500kb or less download and 1.75Meg upload. This is the case in different locations as I tested it on the way home from work and even stopped next to a Three cell tower so I had 100% signal and did a speed test and it was still terrible.
I wonder if phoning Three and moaning will do anything? I am on a Three business account so I need a reliable data for my business which I'm not getting so far!!
Mmm I have the same problem

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