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Hi there, my phones screen will not work, my friend kept opening and closing they keypad quickly after which he gave me the phone back and the screen did not work!
The problem im having is that the touch screen dont work, nothin else is wrong, the screen is not cracked, jus that it dont touch sceen no more.
The bad thing is I put it on boot mode and erased the phone memory, and since the touch screen dont work i can allign the cross thing.
Does anyone know a way in which i could fix this?
Cheers.
pod8 said:
Hi there, my phones screen will not work, my friend kept opening and closing they keypad quickly after which he gave me the phone back and the screen did not work!
The problem im having is that the touch screen dont work, nothin else is wrong, the screen is not cracked, jus that it dont touch sceen no more.
The bad thing is I put it on boot mode and erased the phone memory, and since the touch screen dont work i can allign the cross thing.
Does anyone know a way in which i could fix this?
Cheers.
Click to expand...
Click to collapse
Mmmm. Tricky perhaps. A hard reset will either cure or leave you stuck. If you hard reset and the screen is indeed dead (touch wise) then you'll never get past the alignment stage. If the touch issue is software related then you would be sorted with the hard reset.
A gamble I think!!
However you are stuck at the moment so in a sense you have nothing to lose. If it ends up being useless then you are faced with a warranty (hopefully) repair otherwise some DIY though it's not entirely obvious what has broken/come loose - possibly just a ribbon connector.
Mike
Maybe the ribbon cable came loose on the LCD side?
myztikal47 said:
Maybe the ribbon cable came loose on the LCD side?
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Click to collapse
Yeah i think its that as well, i hard reseted it a few times with no effect, in the begining of the day, it could still reconise the screen taps around 2/3 times before it totally went dead.
Are there any tutorials on how to open it up to check the ribbon?
Thanks.
This maybe the hardware problem with the mainboard itself. I read about this on here a few times, most people had the get their phones exchange....
myztikal47 said:
This maybe the hardware problem with the mainboard itself. I read about this on here a few times, most people had the get their phones exchange....
Click to expand...
Click to collapse
Yes, I am equally unsure that this is just a simple loose connector. It may be, but it appears to be fine for a short while and only then goes off.
Like you myztikal47, I suggest going for warranty replacement if at all possible. Only if you have no warranty shuld you attempt a repair yourself - this is a notoriously ellusive fix and indeed I would say there is no 100% works for all answer. Certainly do not assume it's the screen - most probably it isn't and you'll waste your money.
There are dismantling links in this forum - but you'll find them on my small Hermes site http://michael-channon.spaces.live.com- go to the loose keyboard section and you'll see the links.
Mike
my 8525 had the same exact problem, and i swapped the LCD and still doess the same thing...
I dont know what the problem could be, and i dont have a warranty.
What could be going on????
Any 1 know where 2 find the service manual????
Jorge
[email protected]
mikechannon said:
Yes, I am equally unsure that this is just a simple loose connector. It may be, but it appears to be fine for a short while and only then goes off.
Like you myztikal47, I suggest going for warranty replacement if at all possible. Only if you have no warranty shuld you attempt a repair yourself - this is a notoriously ellusive fix and indeed I would say there is no 100% works for all answer. Certainly do not assume it's the screen - most probably it isn't and you'll waste your money.
There are dismantling links in this forum - but you'll find them on my small Hermes site http://michael-channon.spaces.live.com- go to the loose keyboard section and you'll see the links.
Mike
Click to expand...
Click to collapse
Ok my best bet is to take it to carphone, i got my screen replaced there a few months ago, think i still have a 1 year warrenty
Thanks for all your help anyways
Tytn Service manual
jblandon1024 said:
my 8525 had the same exact problem, and i swapped the LCD and still doess the same thing...
I dont know what the problem could be, and i dont have a warranty.
What could be going on????
Any 1 know where 2 find the service manual????
Jorge
[email protected]
Click to expand...
Click to collapse
Here you can found the manual
http://www.megaupload.com/?d=0GD472TP
Roby
Anyone here experiencing the same problem? At first I thought that was normal, but at some point the touch screen worked while the slider was open and I was really happy with it but now, it no longer works what gives?
am i the only one experiencing this? do you think a ROM upgrade can fix this?
Sometimes (very rarely) the screen doesnt come on and I have to reset, but nothing like you descrived, sorry...
aw! i guess i have an isolated case. thanks twolf!
it's a screen cable problem. just fix it
last week, i had the same proplem. So i sent it to the guarantee service. They replaced the cable, which is connecting the screen with mainboard.
too bad my phone doesn't come with warranty. thanks for the info guys
my phone has the same problem,and I had used many roms, and all of them have the same problem.
my screen isen't working when the keybord is closed,
aneybody have the same problem??
problem
yes i do have the same problem ... my htc niki100 was not working when slide closed ... but when i open it works fine .... sometimes when slide open also it is not working i mean the touch screen ... i removed all parts of my htc niki and i take a look at that but all was fine and i dont know what was the probelm... i think htc failure model is niki... really pissd off guys due to this niki ... if any came to know how to make work that ... just post it and for u i am thankuful..
it is hardware problem. sent my device to service center and they changed the board for free since it is still under warranty. they said it was wear and tear. so it is only matter of time before the new board suffers from wearing out again. unless stop using the sliding keyboard, but tat's the main selling point touch dual is built for =\
how much is the cable $$ connecting the lcd to the boarD?
my niki is out of warranty............can any mobile phone repair shop fix it ?
yawn said:
it is hardware problem. sent my device to service center and they changed the board for free since it is still under warranty. they said it was wear and tear. so it is only matter of time before the new board suffers from wearing out again. unless stop using the sliding keyboard, but tat's the main selling point touch dual is built for =\
Click to expand...
Click to collapse
If you google around you'll see this is quite a common complaint with the Touch Dual. There seems to be a certain flaw with the screen and cable which was never addressed. I had the exact same problem & eventually sent the phone back to HTC to be fixed.
Be warned though - HTC would not fix my phone eventhough it was still under warranty. They said the problem was due to User Mis-Use. My ass it was. I argued it out with them but in the end I just paid the UK£60 to get it fixed - robbing bastards!
You all seem to think it's a hardware issue, and I'm experiencing the same issue, but only under Windows Mobile (I've tried both 6.1 and 6.5 - all sorts of various roms). Android on the other hand, works fine. :/
EDIT:
Well now it's working on Windows too. After I ran Android... SO GIVE THAT A SHOT I GUESS. o.o
Hi
I've got the same problem it's starting to piss me off.. :[email protected]
1) screen doesn't work when slider is opened
2) screen doesn't work at all at times but works again after ....??? xx hours or so.
My warranty has ended, any tips?
Upgraded Windows Mobile to official WM6.1 from HTC.com website.
DrOni(on) said:
You all seem to think it's a hardware issue, and I'm experiencing the same issue, but only under Windows Mobile (I've tried both 6.1 and 6.5 - all sorts of various roms). Android on the other hand, works fine. :/
EDIT:
Well now it's working on Windows too. After I ran Android... SO GIVE THAT A SHOT I GUESS. o.o
Click to expand...
Click to collapse
i came in here to say the same thing.. weird. works fine in android.............
another thing worth noting is that if you keep a finger on the screen while sliding it seems to work everytime
My Niki has the same problem, when slide is open i cannot use the "send" button on the touch screen - so i have to close the slide, to send a SMS.
I bought a HTC Snap now, so my NIKI just lies in the drawer...
Sad, i like the Screen resolution and Rom software on the Niki better than the HTC Snap.
At http://www.ppctechs.com/HTC-Nike_1047/repairs.htm you can buy a HTC Nike ToolKit with special screwdrivers, maybe the cable just needs to be aligned properly, or fixed in a socket...
Has anyone tried to fix it themselves?
guys,
I had the same problem. In fact, my touch screen was totally not working at all. Some threat recon it's loosen cable so i opened my touch dual and tighten the lcd flex cable. It worked after that, but not working when slide is open. I've just changed the flex cable myself and it's working fine now. hope this help.
xiufoong said:
guys,
I had the same problem. In fact, my touch screen was totally not working at all. Some threat recon it's loosen cable so i opened my touch dual and tighten the lcd flex cable. It worked after that, but not working when slide is open. I've just changed the flex cable myself and it's working fine now. hope this help.
Click to expand...
Click to collapse
could you guide me how to fix it? I'm having this problem as well.
Do you have any kind of link as to how to open the niki, screws, cable, where to look etc...?
thanks!
the cursor moves but putting me back to align again.
does someone can give me : [HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\TOUCH]
"CalibrationData"=",,,,, "
Thx
My device has the following settings 516,534189,886196,192833,189836,887
But these are individual settings. To my mind you have to align for your own.
Are you sure you did it with the key? i have heard from ppl using their finger to align
Jahassie80 said:
the cursor moves but putting me back to align again.
does someone can give me : [HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\TOUCH]
"CalibrationData"=",,,,, "
Thx
Click to expand...
Click to collapse
tnx for your reply.
Cant align at all even with a stylus or finger
tried your settings tho, doesnt work. strange isnt it .
Well damm Touch hd .
align screen
I had the same problem but found I wasn't holding the stylus long enough on the cursor. You need to press quite hard and longer than a tap.
Sounds like your Digitizer is broken. This same problem (alignment loop) happened to my Dell Axim X50v a few years back.
The digitizer is what overlays the LCD screen to enable the touchscreen functionality, they can go faulty.
I replaced mine myself on my Axim, but I wouldn't void your warranty on your Touch HD, get it repaired by HTC as it will be covered by your warranty.
had exactly the same problem with my first one, was like that the day I received it.
I just got it replaced straight away no worries.
tnx for the reply`s
Still doesnt works.
pfffff It did work before tho.tried to edit the calibrationdata but it seems not to reply to that.also tried different roms.offcourse I made the welcome.not file in the sdroot.
Why?? Why???? ((((
made a new friend tho Mymobiler for messaging
can more people give their calibrationdata ???
I have noticed that every rom has his own data.
Tnx
What use is there in getting other peoples calibration data when you have a broken digitizer? Just send it in for repair, or get it replaced if you haven't had it very long.
your a right , always having the focus to fix stuff its a habbit.
Sending it out for repair tho .
Thnxxxx
The top part of my phone does not respond to touch anymore... it is impossible to bring down the notification bar... and once in a while the whole screen goes unresponsive.. tried factory reset but still the same problem..
am having the same problem since 2 days back
after reading some of the posts i found that the Digitizer For HTC G6 Legend A6363 should be replaced with new one i ordered mine from ebay
ebay.com/sch/i.html?_from=R40&_trksid=p5039.m570.l1313&_nkw=Digitizer+For+HTC+G6+Legend+A6363&_sacat=See-All-Categories
waiting for the item to be delivered
I've also got a touchscreen issue: the area of the notification power widgets is unresponsive... the rest of the screen works fine, but I don't know for how long :/
nnssxx said:
I've also got a touchscreen issue: the area of the notification power widgets is unresponsive... the rest of the screen works fine, but I don't know for how long :/
Click to expand...
Click to collapse
Do you have widgetlocker, by any chance ?
Or a lockscreen replacement which disable the notification bar during the "slide to unlock" state ?
I didn't know there was such thing as widgetlocker. I use CM7 latest nightly, never seen that thing.
I also facing this problem from last 2 weeks and i also think this is digitizer problem. If anyone else found the solution else changing the digitizer, then please post.
This is beautiful phone but htc added a poor quality things in it, due to which many users facing such problems.
Nah.. I dont think its because of widget locker.. its the digitizer..
well that's a shame, gotta buy a new digitizer on ebay after just over 1 year of use...
I know.. this sucks... Im planning to upgrade though.. Any of u guys have any suggestion?
Depends on your carrier if you want suggestions for an upgrade.
...but that would drive the post off-topic.
Sent from my HTC Legend using XDA App
I have the same problem. my screen doesnt work anymore because some water got in from the grill above the screen :S
should I try to take apart and dry off or shall I buy a new digitizer directly?
I think it may be a good idea to try disconnecting your digitizer and reconnect it as it just might be helping. I did it on my girlfriends legend and it has been working perfectly ever since. Maybe a good idea to at least try that before buying a new one. So i guess it could be in the connector to? At least this worked for me.
My touch screen dosent work at times. but after rebooting the phone the problem becomes solved. But the problem comes again after a week or so. Any suggestions guys??
Earayil said:
My touch screen dosent work at times. but after rebooting the phone the problem becomes solved. But the problem comes again after a week or so. Any suggestions guys??
Click to expand...
Click to collapse
I also have this problem, but if I wait a couple of minutes the touchscreen
becomes responsive again. Half of the screen works when it's unresponsive (right half of the notification bar and down). It's quite annoying but I cannot afford a new phone at the moment.
I'm also wondering if this might be temperature related, this problem reoccurred very often during the summer but stopped during the winter. But now (spring) it's back again.
My problem got worse and the phone became totally unresponsive, changed it, got a new phone.
Tanayar said:
I also have this problem, but if I wait a couple of minutes the touchscreen
becomes responsive again. Half of the screen works when it's unresponsive (right half of the notification bar and down). It's quite annoying but I cannot afford a new phone at the moment.
I'm also wondering if this might be temperature related, this problem reoccurred very often during the summer but stopped during the winter. But now (spring) it's back again.
Click to expand...
Click to collapse
exact same problem here, mine works when it feels like working, totally random, I simply can't understand why, I doubt it's the temperature... I think its in the device theres something wrong, I smack it numerous time and it works right after a big smack on the screen, or rub your whole hands on the screen, also, the angle you are holding the phone affects this problem, if none of these work, a phone restart always makes it work at the beginning. Oh boy did my phone took and taking much beating... oh well, I wish I could permanatly fixed the problem here, as I was thinking of handing the phone to my brother when I upgrade, I'm using CM 6.1.
I still recommend the same thing that i posted earlier here, her screen still works perfect.
I had the same problem few months ago. The problem is with the touch digitizer. I bought a digitizer on ebay and replaced it myself. After that my phone has been working fine. Its not that hard to replace it if you have a small knowledge about hardware.
I use to get that unresponsive screen issue only in the summertime, plus it gets worse if I add humidity (read: sweat). I just need to give it some time then to dry off/ cool down outside my pocket, and it's all fine again.
Hello, I have a Motorola Defy, that I dropped a few times, so the LCD screen got damaged with blue dots on it, I made a mistake and thought that the problem was on the touch Screen, so I purchased a replacement, installed but, it was damaged, the touch did not respond correctly, I wasn't able to type correctly among other problems.
I got a refund, then ordered a LCD screen replacement, now that I have it here, I install it, and it's broken:crying: I know, bad luck and being a rookie while trying to fix my phone, ok, I put back my old (damaged) LCD screen to use it in the meantime, and the old touch screen, but now, the old touch screen that was supposed to being working fine, it doesn't, it has the same problem as the touch screen that I bought.
Question is: the problem with the touch screen, could be related to the damaged LCD screen? or the motherboard of the phone is damaged? the phone works great, the apps, the games, everything but the touch screen and the LCD screen, but, as I said, I went back to the default touch screen after using the damaged one that I received, and it works worse I don't know what's wrong, please help me out, sorry for the long post
Please post questions in the Q&A section. Moved there.
Put it in the freezer for 1-2 hours
Sent from my MB525 using xda app-developers app
ppero196 said:
Put it in the freezer for 1-2 hours
Sent from my MB525 using xda app-developers app
Click to expand...
Click to collapse
Is this true?
true. fix some minor dead pixel if you put in freezer for one day. but your case... im dont hope much.
Try changing LCD + Capacitive Digitizer. (after trying the freezer trick ofcourse)
Well i will tell my story, which is related to your's as well,
i had a phone with resistive touch screen and it got screwed up, that is it does not respond correctly. So, i took it to the service center and they replaced the digitizer (touch screen) saying that previous one is broken. But, luckily the new one didn't responded to any touches they make.So, they replaced it again with the old one quoting that "your phone can't be repaired". So, i took it home with me.
Later i thought to calibrate the screen but the old one is not responding any more, no matter where i press
Later i calibrate it with the help of a software for windows mobile with the help of a PC. It took me to the calibration screen, from where i calibrated it, and voila, it worked... as good as a new one :victory:
long story short,
i think when you disconnected your digitizer, phones default values/drivers got messed up and are unable to find the new or the old digitizer you connect. I suggest you to go to the service center as these screens can not be calibrated.
Is there NO WAY at all to recalibrate the screen from the phone itself? or using an application? the delicalibration might be the problem....I'd like to fix it myself :/ thanks for the tip, never heard about it before!!
saman0suke1 said:
Is there NO WAY at all to recalibrate the screen from the phone itself? or using an application? the delicalibration might be the problem....I'd like to fix it myself :/ thanks for the tip, never heard about it before!!
Click to expand...
Click to collapse
Did you change the LCD and the Digitizer (both of em) again ?
dark_prince said:
Did you change the LCD and the Digitizer (both of em) again ?
Click to expand...
Click to collapse
I replaced my original digitizer screen for the one I ordered it, it gave me problems, so I went back to the original one, which was working fine, and now it's not fully responding, that's why I'm assuming is something calibration related, thanks!
help
my search button back light is not glowing ..i saw it is also not glowing in recovery...any help