Hi,
I'm using a Magician with WM2003
I have a GPRS connection setup for with t-mobile using a proxy.
If I'm not connected it works great- I press send/receive for my e-mail it connects and gets my messages just fine.
If I do it again 5 minutes later also fine.
The problem is after a long time the connection is still active, but when I go to do a Send/Receive-
I get an "unable to connect to the incoming mail server" message. All my other internet apps also will not work. If I turn on flight mode and then turn it off (to disconnect from my GPRS connection) and then try the internet again- it will work fine.
I think what triggers this is going into an area with no service. The GPRS connection stays active- and when I try to use it (even when I'm back in an area with service) it won't work.
Any suggestions?
Thanks,
Daniel
I found this, may help ....
Look for "KeepAliveTime" on the right side of this page
http://msdn2.microsoft.com/en-us/library/aa915651.aspx
It may help, good luck!
I have this same issue with the htc touch. Not sure what to do about it. I see the keepalivetime but it isn't a hack or a reg edit (that I can tell).
bump
anyone having this kind of an issue on your htc touch?
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
flashflash said:
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
Click to expand...
Click to collapse
Exactly the same here - issues with push mail and when using messenger have to turn flight mode on and off to reconnect to the service - only been like this for few weeks now - never used to be a problem before
So it looks like T-mob have changed something recently. I have been searching various forums trying to find an answer but no luck. TMob reckon nothing has changed when i called them.
I too have the same problem and I am also on t-mob UK.
I will call Tmob again tomorrow and hopefully get through to someone in their tech dept. I knew it had to be Tmob, I had changed nothing on my handset, but they refused to acknowledge that anyone else had a problem.
I use cingular/att with these issues so it's not just tmobile.
mikewchandler said:
bump
anyone having this kind of an issue on your htc touch?
Click to expand...
Click to collapse
You are not alone here....... nearly every day a soft reset
Also the same with my trinity - but not so often
Having spoken to T-Mob UK, the general thinking is they are imposed restrictions on usage for the basic walk and web service. This includes IMessenger and push e-mail (I knew about IM bit not Push Mail!)
The engineer seems to think the connection will be frozen if the network detects
a IM service (the heatbeat of push mail mail looks to be included in this).
Solution: Upgrade to Walk and Web Plus (extra £5) per month.
I have been given a free month to try and see if this solves my issues. I will let you know how it goes.
Now this could be T-mob fobbing me off and trying to get an extra five quid off me, lets wait and see. Any of you guys on the plus service already??
I was guessing that might be the case, let know how it goes if I need to upgrade
I use the mediamax bundle with cingular/att. I wonder if this is indeed the case. I would need to upgrade to the pda plan, which would be pricey. Mabey that's the case?
Well, I'm afraid it was a nice story that Tmob told me, but it hasn't sorted the problem! I will keep an eye on it over the next few days just in case it takes a few days to set their end, but as of today I still loose connection.
OK, finally got it sorted....! I have GPRS connected all the time now without loosing connection.
Looks like T-mob were telling me the truth. After talking to a T-mobile engineer, he confirms that they now have the network infrastructure to detect and block services that are not covered in certain WnW packages. This went live just over a month ago.
The basic WnW package does not allow Push Email & IM, if detected the network will block your IP. Turning off and on the radio will give you a new IP, so will work again until detected.
For Push Email you will need the WnW plus service. Now the interesting part is if you add on the plus service (a bolt on) it will still not work. You will need to add the package onto your contract not as a bolt on.
Many people have just paid extra for the bolt on but the T-Mob system doesnt recognise this and still blocks Push Mail & IM.
It doesnt cost any extra or change your contract length, its just a different way the customer service people upgrade your account.
Unfortunately the customer service rep that upgraded my account did not know this, but the engineer new straight away.
Hope this helps people.
Thanks for the info.....I use ATT/Cingular. What are the odds they started this same thing a month ago? I've been noticing this problem for about that length of time.
Hi all!
It´s the same for me
I´m using Eplus with Cortado email push in Germany
Every morning a soft reset
Any solutions possible within the registry
Greetings
Gregor
Hi all,
I appreciate this may be more of a network than a hardware problem but I thought I'd check anyway. This morning I lost data connectivity on my SGS. Phone shows strong signal but I can't access any web sites or sync with mail etc. Looks like the last sync was about 8am this morning. I contacted T-Mobile who suggested I manually reenter all the internet/MMS settings, which I dutifully did but still nothing. The phone works fine, I'vemade and received calls and sent and received sms. I can't figure out what this may be. It certainly doesn't appear to be a hardware problem but T-Mob couldn't initially see any problems eitehr. Does anyone have any experience of this sort of problem?
Many thanks.
Reboot your device.
I faced the same problem earlier. I deleted GPRS settings and recreated a new one. Then rebooted the phone. Everything worked fine.
Hi all,
I have a Nexus 4 on T-mobile in the US.
Recently (a month ago?) i used the NRT to unlock and root the phone, no custom recovery/kernel/ROM or anything like that - still on stock 4.2.2
This week i traveled to China and my phone is unable to register on China Mobile (roaming) - however, I was here about a month ago and it had no problems at all.
Any suggestions? APN and everything look OK - the phone worked fine in the states for weeks before I left.
If i go into the settings and mess around with the 'mobile networks' i can get it to see "CHINA MOBILE" if i let it scan, but it won't connect to it.
Performed a factory reset on the phone, didn't change the situation.
this is a tough problem for me to search threads on, since most of the similar threads i find are people that can't connect to -any- networks, even their home network, which I have no problem with.
Keep in mind i don't care about data at all, i just want to be able to send/receive roaming calls
Thanks!
I have an Australian S5. I went to England for 2 weeks and used a UK SIM card. All was fine.
Since coming back to Australia and using the Australia SIM my 4G shows I have internet but to get the internet to work I need to turn mobile network off (4G disappears) then turn it back on again. Afterwards 4G works fine.
When I have the problem, 4G will show but there is no activity. If I try to check email for example the email app (default app) starts to refresh and then just stops like there is no new email.
When I was in England I had a notification that there was new software. I updated the software over the air. All seemed well.
The phone is completely stock and not rooted. I haven't tried anything to resolve really.. except these two things:
- Rebooting phone - problem comes back after a while say 24 hours
- setting the APN. If I choose another APN, for some reason the one I was originally on is re-selected somehow. I don't know how, may be the provider has some control over this? I use Telstra.
Any help appreciated.
I've created a new APN and removed / re-inserted the SIM card but problem still exists.
I've no idea how to troubleshoot. Has anyone got any suggestions?
I fixed this over the weekend. It was the "restrict background data" option in power saving settings.. I turned that off. All good now. :good:
Hi All,
Please help. I'm a rookie at rooting and have an unlocked Japanese Note 3 through AU (my Japanese service provider). I was in a rush and paid someone to unlock it before heading back to the States last year. The phone works with my AT&T sim card but when I am back in Japan (with Japanese sim) I am constantly being dropped from the network. 4G service usually works for internet, etc, but I cannot make/receive phone calls and only occasionally can send/receive text messages. I need to know if I should re-root the phone (and leave it rooted) or just do a factory reset (or perhaps change some other setting to get things working again)? The problem with a factory reset is that it will probably re-lock the phone and I don't have a code.
Strange Detail:
Whenever I try to dial a number, the name of a Chinese Province shows up under the Contact's Name. This suggested to me some network issue where the phone somehow thinks it's in China (though texts still kinda work...) and doesn't connect correctly to the Japanese network.
Details:
Model: sm-N900J (per the download screen) i believe this means it has a SnapDragon Processor
Knox warranty has been tripped (apparently by the guy I paid to unlock it originally - is that bad?)
Android 4.3 (looks like I'm still in the original version of Jellybean. Should I upgrade to Kitkat or Lollipop?)
Other Issues:
As of two days ago, the phone now restarts after about 5 minutes of use. Like many Note 3 phones, it's always done the occasional random restart (another reason to root?) but now it's making the phone almost unusable. Also, since having the phone rooted/unlocked/re-rooted I always get a series of warnings upon start-up. Typically, standard Samsung apps like S Planner, Calendar Storage, Keyguard and Index Service have stopped. I have never been able to use the Calendar (or other basic apps) since it always crashes. Is this an issue with Knox clashing with something from the original root (I still see SuperSU loaded -but "turned off"- in the apps menu)?
Idealy...
...someone can help me decide the best course of action (Root, Reset, Other), and how to make sure I can connect back up to my Japanese network properly. I think I'd prefer to root since what I want is an unlocked phone that works smoothly, with good battery life, little to no bloatware, a custom theme and a working S pen. If I root, what's the best method (already have SuperSU apparently) and which ROM and version of Android would be the most stable?
Main Issues Recap:
No connection to phone network (or limited 4G internet).
Phone restarts every few minutes.
Many Apps crash upon Start-up.
Thanks in advance!
So, here's an update that someone with a similar problem might find useful...
Japan uses CDMA for voice and GSM for LTE Data. Somehow (probably through using my phone in the states on a GSM network) the phone was no longer connecting to the CDMA network. Since I'd gotten no responses and felt like there was a good chance that a factory reset would not reverse the sim-unlock I'd stupidly paid to have done, I did a factory reset. Despite appearing to have solved my Index Service, Calendar Storage, S Planner crashing issues, I was still having the exact same problem of LTE working but no CDMA network.
Somehow I stumbled on to this website...(well, I'm unable to post as a new user but searching for "How To Fix Samsung Galaxy error while searching for network" should bring it up).
There, I found some really odd directions that solve network error issues. The only part of the instructions I was really able to carry out was take out the battery and simultaneously press the home and power buttons 10 times. I restarted my phone and miraculously was able to place a call for the first time in a year in Japan!
But then I no longer had any data. I figured it had to do with the APN settings being wiped in the strange reset I just tried. But when I went into Settings>More Networks>Mobile Networks there was no longer an Access Point Names option in the menu. There is no longer a "Network Mode" option either. I used to have that set to LTE/WCDMA/GSM but now I only see a System Select option that simply lets me change my CDMA roaming mode from Automatic to Home Only.
I tried searching everywhere for the missing Access Point Names menu to no avail (and almost attempted to try flashing CyanogenMod for the time hoping this would bring back the APN settings menu) but then I realized that I could do a search in the settings app. I searched APN and the option came right up (though it's frustrating that this now appears to be hidden). Using the following settings (copied below) from the AU by KDDI website I created a new APN profile. Now mobile date appears to be working just fine too!
So, now I just need to decide if I want to keep running Touchwiz in Jellybean or use my new found confidence to try rooting and custom roms...
I'm also kind of curious to see that the next phone bill comes in as expected and I'm not being charged for a bunch of crazy usage! Also, any suggestions to help explain how I got into this problem in the first place, or how to clean up any loose ends would be appreciated.
APN Setting for LTE NET for DATA
APN name au.au-net.ne.jp
User name [email protected]
Password au
Authentication type CHAP