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Hey guys!
Has anyone else experienced a faulty audio jack on their Xperia Play? The speakers work great, but when I plug into the headphone jack, it sounds very strange, like one of the channels isn't going though. When playing Michael Jackson, I can pretty much only hear the music without any vocals...
Also, I bought it from Best Buy, and apparently they said that they don't cover the phone after 30 minutes of use or something ridiculous like that... I was wondering if there was any way of resetting the minutes usage.
Cheers!
Your headphones are most likely not plugged in far enough.
zerojay said:
Your headphones are most likely not plugged in far enough.
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Nope... I've tried 3 different headphones and plugged them in as much as I could. Unless the body has faulty construction and is not allowing me to plug it in all the way.
Have you tried both handsfree and standard stereo headphones? I haven't had any problems with either on my phone but I thought it was quite interesting that the supplied headset didn't work properly in other 3.5 mm jacks where other handsfree sets work.
Sent from my R800i using XDA App
There
http://forum.xda-developers.com/showthread.php?t=1060229
Hope this helps.
And they will cover manufacturing Defects.
I'm getting a humming sound in the headphones when I'm charging at the same time. If I disconnect the charger, the humming sound goes away.
Anyone else getting this?
ContentsMayVary said:
I'm getting a humming sound in the headphones when I'm charging at the same time. If I disconnect the charger, the humming sound goes away.
Anyone else getting this?
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I have the same behaviour on mine. You can hear even more interference noise if you drop down the notification bar!
ContentsMayVary said:
I'm getting a humming sound in the headphones when I'm charging at the same time. If I disconnect the charger, the humming sound goes away.
Anyone else getting this?
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Also got this, it seems to stop if you turn the screen brightness up full. But starts again when you turn the screen off.
A bit annoying this one, the first thing I have found that makes me consider returning it.
This is common,I use my asus tab and phone in the car,headphone jack going into radio,get him
Used my laptop audio out headphone jack while charging, hum
been getting hum like this for years on different devices
Very common in any audio device without an isolated ground ..
It is just the degree that you can hear it, varies from device to device ...
It might be common elsewhere but it doesn't happen in my iPad or Nexus 7. Too many apologists in this forum.
Watcher64 said:
Very common in any audio device without an isolated ground ..
It is just the degree that you can hear it, varies from device to device ...
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Exactly, the degree
Nexus 10 makes more noise: speakers and headphones
Hi guys,
I just got a warranty replacement for my Nexus 10 dues to the noise of the speakers.
Here's that problem:
1. While charging is indicated and with the display on full brightness, press the home button to activate Google Now.
2. This activate the speakers. Noise can be heard especially from the top of the left speakers up to 6 inches away.
3. On a good tablet (ie. warranty return from Samsung), the noise stops after 8 seconds. On a bad (first-day) tablet, the noise continues. Turn screen brightness down, the noise goes away.
I can also confirm that the warranty-return tablet I have, has the charging noise in headphones.
If you plug in the headphones while charging is indicated, there is noise. Unplug the charger, the headphones or get to fully charged, the noise goes away.
I also have this problem. It's loud enough for me to consider returning the tablet. Has anyone received a replacement without this problem? I'm wondering if this is just a design flaw due to the proximity of the headphone and charging ports. If so, this tablet may be a no go for me which would be a shame as I very much like it otherwise.
Sent from my Nexus 10 using XDA Premium HD app
shugars said:
I also have this problem. It's loud enough for me to consider returning the tablet. Has anyone received a replacement without this problem? I'm wondering if this is just a design flaw due to the proximity of the headphone and charging ports. If so, this tablet may be a no go for me which would be a shame as I very much like it otherwise.
Sent from my Nexus 10 using XDA Premium HD app
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I found that the charging usb cable does make a difference. I was using a cheap one before and I could hear the noise. But when I used the official cable supplied with the nexus10 other was no noise anymore!
Same with charging time. It used to take 10 hours with the cheap cable but only 6 hours with the official one. Might have to do with goog shielding.
This problem occurs with the supplied charger and cable. I haven't yet used any other cable or charger with the nexus 10.
Sent from my Nexus 10 using XDA Premium HD app
shugars said:
This problem occurs with the supplied charger and cable. I haven't yet used any other cable or charger with the nexus 10.
Sent from my Nexus 10 using XDA Premium HD app
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I've tried 3 chargers and 3 cables (much longer and much shorter). Same problem. Imagine the frustration when you're using ridiculously overpriced Bose noise canceling headphones!
My problem is I get noise with headphones and charging the device.. but when it's fully charged on charger it gets much worse and is unacceptably loud.
I unplug it and there it goes away.
This was with brightness down,I didn't think to change brightness.
I'm calling Samsung to ask them about it (on hold now) and ask about warranty/rma. Not sure if I'm supposed to call them or Google.
Edit: Samsung bounced me around to 3 different departments and the last finally said to call 1.888.987.4357 which I realized after I hung up, that's the number I called to begin with! :banghead:
I also tried brightness and turning it all the way up and there's no noise..
Turn it down part way, it comes back, the lower the volume the worse. Screen off, it makes noise, not as bad as brightness all the way down but still to much that I will tolerate.
Edit 2: I called up Google Play [1.855.836.3987] and gave them the order number and they said since I bought it on craigslist they have to contact the original owner to authorize a replacement. But the rep didn't say "Oh that static/crackling is normal" so I assume this is RMA-worthy
Hopefully it will work out and I will get a new device that doesn't have any issues [This one has a little light bleed--not sure how normal is normal for light bleed, but hopefully it doesn't get worse with the replacement, assuming everything works out].
Swiped from my Rezound using xda-developers app
So I got my replacement and it suffers from the same problem.
The problem (varying from slightly to very annoying static/hardware noise) only happens when
1, fully or mostly charged battery
2, plugged in to ac charger (I'm using stock oem usb cable & charger)
3, low screen brightness (full brightness= no noise, half = some noise, dim = worst), or screen off/sleep
4, using headphones
Is this just how every nexus 10 is?
Can anyone willing try all the requirements above to see if there's anybody who does NOT suffer from this apparently global problem? Thanks!
If you don't get any noise from your nexus 10, and you met all the above conditions, PLEASE reply to this thread and let me know.
Sent from my Nexus 10 using xda app-developers app
So yall just ignore the fact that it happens with other tablets and diff electronic devices like laptops right?
SayWhat10 said:
So yall just ignore the fact that it happens with other tablets and diff electronic devices like laptops right?
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Laptops are nowhere near this loud. Have you heard it first hand?
Swiped from my Rezound using xda-developers app
mvmacd said:
Laptops are nowhere near this loud. Have you heard it first hand?
Swiped from my Rezound using xda-developers app
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Well not necessarily loud,but you can always tell when the power cord is hooked up.I used to use my expensive hi end laptop to watch movies in the car.then got a infinity prime tablet,then nexus 10.all made noise when plugged in to power
SayWhat10 said:
Well not necessarily loud,but you can always tell when the power cord is hooked up.I used to use my expensive hi end laptop to watch movies in the car.then got a infinity prime tablet,then nexus 10.all made noise when plugged in to power
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Well to me it is loud. and annoying. and I can't believe my replacement is the same way. Arghh!! Even with a phone [0.7A I think] charger, it makes the same noise. And whenever you touch the screen, there is more noise.
bumping this up, is there any n10 that does not suffer of this static noise problem when charging?
Update: I tried a different set of earplugs while charging and there is definitely static and a hum. The set without this issue are the type that hang on the ears with no band (much looser fitting). While earplugs revealed the issue which disappears as soon as I unplugged the microUSB charger. I am going to assume that the static is always there while charging but I did not detect it due to the looser fitting earphones.
My N10 is only 4 days old and I have watched multiple videos over CIFS network drives using XBMC and streamed Youtube and I have never heard any hum or static while charging. Total silence when nothing is playing or with the video pause or when video is playing. I double checked just before replying to your post.
Before mine arrived I was very concerned when I read about this issue. For me it would've been a show stopper and resulting in a returned device.
My N10 is a "R32D10" which is also lambasted as being lightbleed prone. If mine has lightbleed it is so slight that is of no concern I watch videos in bed with the lights out before sleeping so I would have noticed by now.
My own conclusion is that like all electronics getting a "perfect" unit can be a crap shoot.
Anybody else's wall charger makes a hissing sound when plugged in ? When I pull it out it goes away after 5-10 seconds or so.
More like a buzzing noise..
https://www.youtube.com/watch?v=gOY6aLlLgoc&feature=youtube_gdata_player
Recorded it..
Sent from my Nexus 4 using xda app-developers app
Nope can't say I've heard that.
Sent from my Nexus 4 using xda app-developers app
I don't understand you guys, y'all hear everything. First, everyone can hear a rattle, then someone said that the screen made noise... And now the charger. Yes! The flow of electrons colliding, the harmonious tune reminds one of an ensemble. Though, I kid for I myself have heard many voices from the device. Spirits, may they be not, for I would sooner play the fool. / morning rant
I don't have any charger sound.
Sent from my Nexus 4 using xda app-developers app
R: Hissing sound from wall charger?
Mine does the same,but only when not plugged to my Nexus 4.
It was caused by the Foucault currents:
http://en.m.wikipedia.org/wiki/Eddy_current
Inviato dal mio Nexus 4 con Tapatalk 2
I can hear that sound with any power brick I have. It's coming from the transformer. It's a very high frequency which could be the reason some people cannot hear it, while others can. I've always been able to hear electronics when they are on. Like CRT TV's, etc.
I wouldn't worry about it.
It's normal. A lot of them do it to varying degrees. Don't worry, it's normal. =) Folks with sensitive hearing will be able to hear it.
Mine does it too, even for 13 seconds after i unplug it. Freaks me out.
For science, I plugged my charger into my KillAWatt meter, and it draws .13A when connected to and actively charging the Nex4, and .10A when not even plugged into it. I should reference that i'm in US and show 125V. Not really much of a drop - guess I'll be sure and unplug this sucker when not in use.
Capacitor discharge? I've heard it.
Can hear some awful buzzing through my hearing aids when headphones are plugged in with the wall charger connected too, thankfully that's gone when it's not being charged.
I got my S4 few days, since my car able for Bluetooth audio, so its working fine on my car, but today I took my car for service, and I am using my s4 with aux cable on the loaner car, I found out that the sound was terrible, with lot of noise distortions, with it. when I back to office I am testing the aux cable with iphone 5, galaxy note II, and galaxy S4, only S4 have problem, and then I test it on my wife car, same thing, I guess I have a defective S4, does anyone having the same problems?
luckybun said:
I got my S4 few days, since my car able for Bluetooth audio, so its working fine on my car, but today I took my car for service, and I am using my s4 with aux cable on the loaner car, I found out that the sound was terrible, with lot of noise distortions, with it. when I back to office I am testing the aux cable with iphone 5, galaxy note II, and galaxy S4, only S4 have problem, and then I test it on my wife car, same thing, I guess I have a defective S4, does anyone having the same problems?
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I am actually noticing some distortion on my S4 as well when using headphones. It is fine over BT in my car but when in the gym there is like a crackling noise sometimes. Tried different headphones and get the same result.
Did you find anything out? Defective device?
evodon84 said:
I am actually noticing some distortion on my S4 as well when using headphones. It is fine over BT in my car but when in the gym there is like a crackling noise sometimes. Tried different headphones and get the same result.
Did you find anything out? Defective device?
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well, I buy a Noise Reducing Car Audio AUX Cable for the s4, it works fine now... search Kensington Noise Reducing Car Audio AUX Cable on amazon, you'll see that...hope that help,
luckybun said:
well, I buy a Noise Reducing Car Audio AUX Cable for the s4, it works fine now... search Kensington Noise Reducing Car Audio AUX Cable on amazon, you'll see that...hope that help,
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ok ill check it out, thanks I am experiencing it through headphones though...
This is a known issue in Qualcomm powered S4s. Id contact Samsung for a replacement.
androidpolice/2013/05/13/some-qualcomm-powered-galaxy-s4-handsets-are-producing-terrible-audio-clipping-with-headphones/
I dont have 10 posts so you will need to add in the . com
Droiiiiiiiiid said:
This is a known issue in Qualcomm powered S4s. Id contact Samsung for a replacement.
androidpolice/2013/05/13/some-qualcomm-powered-galaxy-s4-handsets-are-producing-terrible-audio-clipping-with-headphones/
I dont have 10 posts so you will need to add in the . com
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Thanks for posting this. This nose in the link is exactly what I am hearing from two different headphones from the same manufacturer, meelectronics. However when I use my wifes iPhone headphones or connect to her car via aux cable the sound output is fine.
I think I will try and return my phone to best buy for an exchange. ..
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
I did try couple phone already from ATT...While I am using headset is fine. Just having problems on aux cable. But after I am using noise reducing aux cable. It working fine. And I guess all s4 have same problem. You may just try to get noise reducing aux cable first before exchanging your phone. ..because you will get refurbished phone for exchange. .
Sent from my SAMSUNG-SGH-I317 using xda premium
luckybun said:
I did try couple phone already from ATT...While I am using headset is fine. Just having problems on aux cable. But after I am using noise reducing aux cable. It working fine. And I guess all s4 have same problem. You may just try to get noise reducing aux cable first before exchanging your phone. ..because you will get refurbished phone for exchange. .
Sent from my SAMSUNG-SGH-I317 using xda premium
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Well I bought my phone from Best Buy, they have a 15 day return policy. I was on day 16 but they were kind enough to swap me for a new phone. I also have their Geek Squad protection so I could have gone that route as well. From the article it looks like its hit or miss on which handsets are affected. The new one I got is not affected and has no headset static unlike my old one. Guess I got lucky.
Great success!
evodon84 said:
Thanks for posting this. This nose in the link is exactly what I am hearing from two different headphones from the same manufacturer, meelectronics. However when I use my wifes iPhone headphones or connect to her car via aux cable the sound output is fine.
I think I will try and return my phone to best buy for an exchange. ..
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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Click to collapse
That would make sense as the distortion effect apparently has to do with the impedance on audio devices. Low impedance devices are experiencing the issue. Find out what the Ω Ohm measurement is on the headphones from meelectronics. I know the Apple headphones are Ω23 so it is higher impedance thus not experiencing the issue.
Mine breaks I had to clean with proper alcohol the jack port and connector. No issues so far since then. I'm worried that would be damaged!
Sent from my SAMSUNG-SGH-I337 using xda premium
Droiiiiiiiiid said:
That would make sense as the distortion effect apparently has to do with the impedance on audio devices. Low impedance devices are experiencing the issue. Find out what the Ω Ohm measurement is on the headphones from meelectronics. I know the Apple headphones are Ω23 so it is higher impedance thus not experiencing the issue.
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ahh, you're right, from the meelec.com website both my headphones show 16 ohms, not sure how to make the Omega or whatever sign that is.
Just noticed this thread while browsing the forums for the international S4
http://forum.xda-developers.com/showthread.php?t=2258831
Safe to say that this is a major issue and Samsung will need to confront it at one point or another.
Yes I had this issue and luckily was able to get it replaced under warranty at ATT
fpirit uyout
mauidiver40 said:
Yes I had this issue and luckily was able to get it replaced under warranty at ATT
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Did the new one exhibit the same issues? This is supposedly an issue that effects any and all GTI9505 variants. Whether or not you hear it depends on the setup you use to listen to music off of the device.
luckybun said:
I got my S4 few days, since my car able for Bluetooth audio, so its working fine on my car, but today I took my car for service, and I am using my s4 with aux cable on the loaner car, I found out that the sound was terrible, with lot of noise distortions, with it. when I back to office I am testing the aux cable with iphone 5, galaxy note II, and galaxy S4, only S4 have problem, and then I test it on my wife car, same thing, I guess I have a defective S4, does anyone having the same problems?
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Click to collapse
Was the phone being charged? If so, that for some reason is the source of the problem. It worked on the galaxy s4 and LG G2.
I just picked up a G2 to replace my broken HTC One M7.
I love the phone but when I connect it to my car stereo using an Aux cable, I hear hissing and interference during quiet portions of music. I do not hear it using headphones. The cable is high quality and with my HTC the sound was flat out amazing, pure clear output with additional noise. I connected my wife's Iphone 5s and my daughters Galaxy S4 using the cable and they sounded fine also.
Any thoughts or ideas on this? Really mars an otherwise fantastic phone experience....