Database Users

[Q] Battery is not recognized

Hi all,
Nasty problem with my 1 month old Motorola Defy+ (MB526)
Last weekend I installed ICS9 from Quarx (20120318 build). I did this using 2ndinit CWM. Made an android backup of my stock setup, I did this over my stock SBF 4.5.1.-134_DFP-74. Used the gapps.zip and battery fix.
The system worked pretty well, but time by time it was unstable. When turned off, it had lots of difficulty to boot up again, lots of reboots and 2-3 battery pulls.
I was planning to flash another ROM when I had the time. Yesterday it worked well, started fully loaded, used it as MP3 for long time, when I went to sleep it was 48% (the accu).
This morning, I stepped in car and phone turned out to be dead. Connected it to my car charger, and it came back to life. However, immediate reboot etc. So I decided to (while driving) put back my stock nandroid backup.
It all turned out well. Stock ROM booted but gave the notice (translation from dutch): "Battery of your device is invalid and cannot be charged. Replace the battery with a battery from your Motorola"
hmm, tried it with my USB cable at the office, and now at home again with the normal charger..
What happened? Any ideas on how to solve this?
The complication is that now my device is rooted and has 2ndinit starter, warranty is more difficult.

Solution: red lens battery fix
I’m not sure it’s exactly the same issue, but my Defy+ totally refuses to charge with Quarx CM9 build 20120318 + CM9 kernel from [1].
Unfortunately I noticed only once the battery was dead empty.
I couldn’t even get it to boot with the USB charger pluged in, and the only way I could get it to boot again was to charge my battery pack in friend’s Defy.
Then I applied the « Battery fix for red lens » provided here [1] which kind of fixed the problem. Now the battery charges again, but it won’t charge over 80/85%.
I had done a « Clean battery stats » from the boot menu after installing CM9 before this whole story, so I don’t know if it had any effect.
If anyone knows better please let me know!
The instability you noticed may be due to the Android debug bug… in CM9 builds. You have to leave Android USB debug (from System params->Debug features, translated from french on, otherwise it will lag like hell most of the time and drain the battery due to the init process eating up the CPU.
[1] http://forum.xda-developers.com/showthread.php?t=1432100

Hi, I installed the battery fix immediatly after flashing the Quarx ROM, so that should not be the problem.
In the meanwhile I have been trying some things with the battery calibration software. That one flawlessy sees that my battery is 100% charged (i did that using the mcguyver method). But, resetting the calibration file on the phone won't help.
In the meantime I have been able to delete all traces (2ndinit boot, titanium backup and unrooted my phone) so I am considering to RMA the phone, no matter the fact how long that is going to take..
Unless, someone here has a last excellent advice..

fokkeh said:
...the mcguyver method...
Click to expand...
Click to collapse
Great! You have just fried your battery (like a few others who tried going McGyver). Get a new battery now and don't use the McGyver method again

From what do you draw this conclusion?
The battery showed more problems BEFORE i used the mcguyver method than after. When the problems started I never even heard of the method. I used it to regain life in my mobile (which I am using atm) and charge the battery, which was succesfull. Charger over USB does not work (because battery is not recognized), but that problem occured before the mcguyver.
So until now for me it did not cause the problem, but it helped me to be able to use my phone again, much better than before. I performed the method very accurately and I am 100% sure it did not make contact with connectors it should not connect to.

fokkeh said:
From what do you draw this conclusion?
The battery showed more problems BEFORE i used the mcguyver method than after. When the problems started I never even heard of the method. I used it to regain life in my mobile (which I am using atm) and charge the battery, which was succesfull. Charger over USB does not work (because battery is not recognized), but that problem occured before the mcguyver.
So until now for me it did not cause the problem, but it helped me to be able to use my phone again, much better than before. I performed the method very accurately and I am 100% sure it did not make contact with connectors it should not connect to.
Click to expand...
Click to collapse
Well now that your phone is alive, then go to stock and reclaim warranty! Do RMA.!

Yes I will, restored everything to stock and deleted trace from MicroSD.
But, I am still annoyed by the fact that my phone will be gone for 3-4 weeks

fokkeh said:
Yes I will, restored everything to stock and deleted trace from MicroSD.
But, I am still annoyed by the fact that my phone will be gone for 3-4 weeks
Click to expand...
Click to collapse
I understand that bro!! Even my phone was away for couple of weeks recently! Just pray they don't flash the latest SBF(BL7_ as they did in mine!

Does flashing a full sbf not work either? like this http://forum.xda-developers.com/showthread.php?t=1574651

Puckying said:
Does flashing a full sbf not work either? like this http://forum.xda-developers.com/showthread.php?t=1574651
Click to expand...
Click to collapse
Hi, this morning everything changed again, I decided to give it one more try with the latest Quarx CM9 nightly (20120330), wiped data, flashed nightly.zip, gapps and kernel but waited with the battery. After that I wiped cache, dalvik and battery stats.
Reboot and battery seems alive? very strange. But I don't want the kind of buggy CM9 builds anymore, so decided to put back my 2 hours old nandroid backup, using Restore.
Strangly, battery problem was back again. ****! Than just for fun I did data/cache/dalvik/battery stats wipe on stock, and that did not help either.
Now I am back on CM9 again, but thats running O.K. (battery is working!) but not stable enough for me. CM7 (cannot remember which build) gave the problem as well.
With the latter in mind I think (and thus agree with you) flashing a fresh SBF will probably solve the problem, but I am not 100% sure. I want to be able to put back my stock setup for possible RMA. My stock is 4.5.1.-134_DFP-74 and I cannot find that one on internet. And I cannot put it back to stock otherwise right?
The one Pranks gave you in your post (4.5.1-134_DFP-1321) is that a deblurred one? Because when I put a new one, I would like it to be a deblurred. I hate all the bloatware.

I have no idea, but I think he said it was from his own defy so I am guessing it the complete original blurred thing.
---------- Post added at 01:57 PM ---------- Previous post was at 01:31 PM ----------
I redid the cm9 flashing too and now at least it is telling me the battery is charging. But it stays stuck at a big battery icon and a red led is on.
Will see if it goes past that screen with a bit more juice.
---------- Post added at 02:06 PM ---------- Previous post was at 01:57 PM ----------
Yessss, it started up!

All is fixed. I flashed the proposed stock non-fixed SBF and now running stock 2.3.6 without any battery problems. Excellent The SBF is rootable.
I removed BLUR by editing build.prop as proposed somewhere on this forum. you have to perform full wipe after editing the build.prop) I am very happy with me new DEBLURRED stock. Titanium can remove other bloatwhere like "cardiotrainer".
Happy

fokkeh said:
All is fixed. I flashed the proposed stock non-fixed SBF and now running stock 2.3.6 without any battery problems. Excellent The SBF is rootable.
I removed BLUR by editing build.prop as proposed somewhere on this forum. you have to perform full wipe after editing the build.prop) I am very happy with me new DEBLURRED stock. Titanium can remove other bloatwhere like "cardiotrainer".
Happy
Click to expand...
Click to collapse
Cardiotrainer however for me is one of the most imp app!!

[Q] Stuck at CyanogenMod animation.

I searched but could not find a similar thread.
On my Defy (green lens), I was running 10.1 July build.
I got a new battery and used it one day. When it was low, I turned off the phone and put my old battery and rebooted. Everything was fine.
Since I have also a battery charger, I charged my new battery through it and when the old one was draining, I swapped it with the new one again and turned on the phone.
Ever since, the phone is stuck on the CM animation.
I would like to know what is the best way forward for me.

s_u_n said:
I searched but could not find a similar thread.
On my Defy (green lens), I was running 10.1 July build.
I got a new battery and used it one day. When it was low, I turned off the phone and put my old battery and rebooted. Everything was fine.
Since I have also a battery charger, I charged my new battery through it and when the old one was draining, I swapped it with the new one again and turned on the phone.
Ever since, the phone is stuck on the CM animation.
I would like to know what is the best way forward for me.
Click to expand...
Click to collapse
Wipe your /data and /cache partitions and reboot. If that doesn't work, wipe everything and reflash the ROM. If you're worried about your data you can make a backup, before wiping, and then restore your apps+data with Titanium backup from the TWRP backup. I wouldn't restore system apps/settings.

Recovery
I did a stock recovery. Somehow it did not fix my problem. Then I did a custom recovery and wiped data, cache and dalvik.
As a result, all my apps were wiped out (not a problem) and perhaps some of my data as well.
However the result was a much better 4.1.2 experience.
Everything works fast - no lags whatsoever.
Only problem is that the icons for People and Messaging in the Dock disappear after some time. This has happened more than 3 times in the last 24 hours.

[Q] ParanoidAndroid boot loop

I bought a used Nook Color this spring on ebay, already rooted. It is JellyBean 4.1.2, CM10-20121216-UNOFFICIAL, ParanoidAndroid 2.99. It had Goo Manager, but not TWRP that I could tell.
It's always gone into boot loops, when I asked the seller he said use Goo Manager to look for an update. There has never been an update found. I tried installing TWRP through Goo Manager today, but it tells me no recoveries found. May have managed to install from the computer's Play Store, haven't been able to check yet because it is still looping. (Does not look like it downloaded, many updates were ahead of it.)
The past few weeks it has spent more time rebooting than working. Cyanoboot loads, but the little jellybean guy just glows and the eyes move around on the beans. Sometimes it will load after awhile, sometimes it takes hours. I have it charging the whole time, but it does not charge while it is looping. Once it finally loads and I unlock it, it shows a popup that Process Service isn't responding. If I hit wait, it will load.
The NC did not come with a charger, I bought a non-OEM charger on Amazon that was listed as NC-compatible. It seems to work fine, although doesn't quite keep up when watching video or anything screen-intensive. I normally leave the NC plugged in when I am home, when it comes out of the looping it is usually in the 90 plus percent range. I tried leaving it unplugged overnight while looping once, it ran down fairly low but recharged fully after finally loading.
For a week or two before the constant looping started, two other issues appeared. When I woke it up in the morning, it would not be connected to wifi. The icon is just an outline, and when I check under settings it says scanning for wifi networks. If I reboot, it connects fine.
The second problem is the SD card keeps unmounting. Generally I will get a popup from Evernote that the SD card has changed. Most of the time if I go into settings > storage I can see that the card is unmounted and tell it to mount. Sometimes it says it is mounted, so then I reboot. Today I noticed the internal card was also showing as unmounted. I was able to mount both, at least until the NC rebooted itself again. I'm using a SanDisk Ultra (Class 10) 32 GB card.
It finally loaded, but looks like no wifi again. Battery is at 92 percent. It did finally manually connect after telling me avoided due to poor connection (about 5 feet tops away from the modem).
Would re-rooting or flashing a new ROM work, or is something else wrong? Why can't Goo Manager find any updates?
Thanks for any help!

I used that ROM for a while, it had some issues, but for the most part I enjoyed it. The SD I mounting issue can usually be solved by formatting it with your computer, and the bootloops can be fixed by reinstalling the ROM. Make a twrp sd card. (There's a thread in here somewhere) and reinstall it, or install other roms if you decide you don't like this one.
---------- Post added at 03:19 PM ---------- Previous post was at 03:19 PM ----------
Also, goo manager simply doesn't work with the pa 2.99 rom. Don't know why.

Mineturtle33 said:
I used that ROM for a while, it had some issues, but for the most part I enjoyed it. The SD I mounting issue can usually be solved by formatting it with your computer, and the bootloops can be fixed by reinstalling the ROM. Make a twrp sd card. (There's a thread in here somewhere) and reinstall it, or install other roms if you decide you don't like this one.
---------- Post added at 03:19 PM ---------- Previous post was at 03:19 PM ----------
Also, goo manager simply doesn't work with the pa 2.99 rom. Don't know why.
Click to expand...
Click to collapse
I can't find any recoveries, finally managed to install ClockworkMod's ROM Manager and it says both ClockworkMod and TWRP recoveries are there somewhere. SD card was unmounted again and while remounting it went into a bootloop again
Off to look for the twrp card thread, thanks!

Nexus 4 turning off when unplugged from charger

Hey guys, i have been owning this piece of great phone for almost two years. But it never gave me a big issue.
Nevertheless, few months back i flashed cm12 and it worked great too.. I had been using it gracefully till i decided to update to cm12.1. So i decided to update, but the update always crashed google play services. The update did not happen automatically so i had to flash the zip through custom recovery (already installed) by myself.
I could not come out of that so i went ahead and did a full wipe and flashed cm12.1 along with gapps. Since then when i am unplugged it goes only to about few minutes (on battery) and shuts down. So, i now decided that this piece of update is buggy and did a full wipe and reflashed the original cm12 zip and gapps which i had placed in the first place. But, to my horror even this time it could not go past the bootscreen even and turns itself off when its about to start up. (Battery is full charged, did an overnight charge as well).One very unusual thing i noticed that almost all the the time i try to power it on it showed me "optimising app X of Y" which is weird. This kinda happens only on first boot.
But if i keep my phone plugged in to ac charge then it works fine.. but only last night it hanged and turned off even on charge. So there i decided that the cm thing is not for me. So i followed this tutorial and flashed the stock 5.1.1 rom (did a full wipe, tried oem lock and re unlocked and proceeded too).
But, i find the same problem same issue!! When unplugged my device, it just turns off even on full battery charge.
Can someone explain me the technical parts of the issue and what has gone wrong and how it can be fixed?
Please, Thanks
EDIT
Last time i locked - unlocked bootloader and proceeded with a fresh factory image flash, the device turned off on boot even when plugged in to my mac and it's hot on the back side

Sounds to me like there''s something physically wrong with the phone, probably the battery. Time for a new one anyway. Lithium batteries degrade with use. After ~500 charge cycles it'll have lost upwards of 20% of its original capacity and might show other signs of wearing out like inconsistent voltages. After 2 years of use, you'll be well beyond 500 cycles. A new battery off eBay is pretty cheap, and some sellers include the needed tools.Go to ifixit.com for a tear-down guide. A hair drier can help soften up the adhesive. The fact that it turned off despite being plugged in to your computer also points to the battery being toast - the USB amperage from a computer is less than the typical wall charger.
If it's not the battery giving you woes, I don't know what it could be.
And FYI, the whole "optimizing app" thing is the OS rebuilding the cache. When you flash your GAPPs package or a zipped Titanium backup it has to build the cache for the new apps. Same as when you do the "wipe Dalvik and cache" part of standard flashing procedure to avoid conflicts. In order for apps to load quickly, Android stores a lot of the necessary data in cache, so when you clear it or have new apps, it has to rebuild the cache. On Lollipop this takes a loooooooong time because of the way ART works.

Planterz said:
The fact that it turned off despite being plugged in to your computer also points to the battery being toast - the USB amperage from a computer is less than the typical wall charger.
If it's not the battery giving you woes, I don't know what it could be.
Click to expand...
Click to collapse
How can i be completely sure that it's the battery which needs to be replaced? The battery shows charge. When i plug in and boot up it shows enough battery power left.
Currently, without external power it does not go past the google screen on boot. When i plug in power while device is off, the battery meter shows just a little depletion from full charge. When turned on, battery level is 82 %
After all , all this hardware mess up can be the consequence of a bad cm flash ?
the whole "optimizing app" thing is the OS rebuilding the cache.
Click to expand...
Click to collapse
I know this. Earlier it was happening on each boot. Now it seemed to be stopped.

By any chance did you have your phone charging while flashing and booting up your ROM?

ChainFires Son said:
By any chance did you have your phone charging while flashing and booting up your ROM?
Click to expand...
Click to collapse
May be? But not the the first time

Nezam said:
Hey guys, i have been owning this piece of great phone for almost two years. But it never gave me a big issue.
Nevertheless, few months back i flashed cm12 and it worked great too.. I had been using it gracefully till i decided to update to cm12.1. So i decided to update, but the update always crashed google play services. The update did not happen automatically so i had to flash the zip through custom recovery (already installed) by myself.
I could not come out of that so i went ahead and did a full wipe and flashed cm12.1 along with gapps. Since then when i am unplugged it goes only to about few minutes (on battery) and shuts down. So, i now decided that this piece of update is buggy and did a full wipe and reflashed the original cm12 zip and gapps which i had placed in the first place. But, to my horror even this time it could not go past the bootscreen even and turns itself off when its about to start up. (Battery is full charged, did an overnight charge as well).One very unusual thing i noticed that almost all the the time i try to power it on it showed me "optimising app X of Y" which is weird. This kinda happens only on first boot.
But if i keep my phone plugged in to ac charge then it works fine.. but only last night it hanged and turned off even on charge. So there i decided that the cm thing is not for me. So i followed this tutorial and flashed the stock 5.1.1 rom (did a full wipe, tried oem lock and re unlocked and proceeded too).
But, i find the same problem same issue!! When unplugged my device, it just turns off even on full battery charge.
Can someone explain me the technical parts of the issue and what has gone wrong and how it can be fixed?
Please, Thanks
EDIT
Last time i locked - unlocked bootloader and proceeded with a fresh factory image flash, the device turned off on boot even when plugged in to my mac and it's hot on the back side
Click to expand...
Click to collapse
Exactly same problem is started with my Nexus 4 ... I really wonder, what is causing this. Meanwhile, have it sorted for you ? is that hardware (Battery) issue?

Nezam said:
Hey guys, i have been owning this piece of great phone for almost two years. But it never gave me a big issue.
Nevertheless, few months back i flashed cm12 and it worked great too.. I had been using it gracefully till i decided to update to cm12.1. So i decided to update, but the update always crashed google play services. The update did not happen automatically so i had to flash the zip through custom recovery (already installed) by myself...
Click to expand...
Click to collapse
I too am facing kinda similar problem.
It first started on my stock Lollipop 5.1.1. I had kept it on charge and when I removed it, it got switched off. Thinking that it might be just another of the multitude of bugs in Lollipop, since I already had lots of problems with it, I decided to flash CM 12.1 Stable on it.
Unlocked bootloader, flashed TWRP recovery, created a backup (using TWRP), wiped data, cache, dalvik and started installing CM 12.1. Now comes the problem, I selected 'restart system' and it did restart and CyanogenMod logo was displayed for few minutes before the phone crashed. I switched it on again normally and the Google logo got displayed, and then again phone got off just after the Google logo. I tried flashing again by same procedure, but this time not even the Cyanogen logo was displayed. The Google logo got displayed and the went off.
Then I decided to restore the backup. Restored it but it still had the same problem at the startup Google logo.
Now I have managed to install CM 12.1, which works fine unless I don't open certain apps. When I open certain apps like Phone or Clock (those are some I have tried yet), it crashes the system.
This maybe a hardware or software problem, but pretty sure it isn't battery problem, coz it retains good charge when I switch it back on after crash.

shazR00t said:
I too am facing kinda similar problem.
It first started on my stock Lollipop 5.1.1. I had kept it on charge and when I removed it, it got switched off. Thinking that it might be just another of the multitude of bugs in Lollipop, since I already had lots of problems with it, I decided to flash CM 12.1 Stable on it.
Unlocked bootloader, flashed TWRP recovery, created a backup (using TWRP), wiped data, cache, dalvik and started installing CM 12.1. Now comes the problem, I selected 'restart system' and it did restart and CyanogenMod logo was displayed for few minutes before the phone crashed. I switched it on again normally and the Google logo got displayed, and then again phone got off just after the Google logo. I tried flashing again by same procedure, but this time not even the Cyanogen logo was displayed. The Google logo got displayed and the went off.
Then I decided to restore the backup. Restored it but it still had the same problem at the startup Google logo.
Now I have managed to install CM 12.1, which works fine unless I don't open certain apps. When I open certain apps like Phone or Clock (those are some I have tried yet), it crashes the system.
This maybe a hardware or software problem, but pretty sure it isn't battery problem, coz it retains good charge when I switch it back on after crash.
Click to expand...
Click to collapse
Since you already unlocked the bootloader, and therefore already wiped everything, you could try flashing a factory image.

I also got the same problem. I thought this is battery problem, so I replaced the battery but problem still there. I thought this is problem of lollipop, never installed CM or anything. It is always running stock android. After that I even downgrade to Kitkat stock version still it is not working. One more thing I noticed is If I don't unlock the device than it will be powered on, but as soon as I unlock it and if it is not plugged in to charger it will be switched off. Any suggestion what should I do?

I have the same thing for several month now.
Always thought it is the dying battery.

theminikiller said:
Since you already unlocked the bootloader, and therefore already wiped everything, you could try flashing a factory image.
Click to expand...
Click to collapse
Just tried flashing Lollipop 5.1.1 (LMY48I) factory image. The same problem still exists. Faced few weird problems on running the first time. Following scenarios explains it exactly...
Not On Charge: Crashes after startup Google logo
Connected to Laptop (USB Charge): Crashes a few minutess after entering "Optimizing apps" screen
On Charger (AC): Completed the install (optimizing apps and setup) without problems
Now I can access the home screen and menu without problems. But when I start any app, phone will go off. Not just apps, at times even when the recent apps menu is opened.

shazR00t said:
Just tried flashing Lollipop 5.1.1 (LMY48I) factory image. The same problem still exists. Faced few weird problems on running the first time. Following scenarios explains it exactly...
Not On Charge: Crashes after startup Google logo
Connected to Laptop (USB Charge): Crashes a few minutess after entering "Optimizing apps" screen
On Charger (AC): Completed the install (optimizing apps and setup) without problems
Now I can access the home screen and menu without problems. But when I start any app, phone will go off. Not just apps, at times even when the recent apps menu is opened.
Click to expand...
Click to collapse
When you flashed the factory image did you do it via fastboot or by flashing a zip file. If you used the zip file I would suggest you do it with fastboot.

theminikiller said:
When you flashed the factory image did you do it via fastboot or by flashing a zip file. If you used the zip file I would suggest you do it with fastboot.
Click to expand...
Click to collapse
By "flashing zip" you mean using "fastboot update" command? ...If so, nope I didnt. I extracted all compressed files and then flashed each of the img's using fastboot. Flashed a total of 6 img files.

shazR00t said:
By "flashing zip" you mean using "fastboot update" command? ...If so, nope I didnt. I extracted all compressed files and then flashed each of the img's using fastboot. Flashed a total of 6 img files.
Click to expand...
Click to collapse
Yeah, I meant flashing each of the image files. If you did that then u don't have any other suggestions.
Sent from my Nexus 4 using Tapatalk
---------- Post added at 20:42 ---------- Previous post was at 20:41 ----------
shazR00t said:
By "flashing zip" you mean using "fastboot update" command? ...If so, nope I didnt. I extracted all compressed files and then flashed each of the img's using fastboot. Flashed a total of 6 img files.
Click to expand...
Click to collapse
Yeah, I meant flashing each of the images. If you did that then I don't have any other suggestions.
Sent from my Nexus 4 using Tapatalk

I m too facing the similar issues. Phone is getting turned off suddenly when not charging, on charging it is working fine. i have done factory reset and also done factory image reset to 5.1.0. i m still facing the same issues. I don't think so it is related to battery. if anyone have the solution then please let me know.

shazR00t said:
By "flashing zip" you mean using "fastboot update" command? ...If so, nope I didnt. I extracted all compressed files and then flashed each of the img's using fastboot. Flashed a total of 6 img files.
Click to expand...
Click to collapse
Try the very basic flash technique by double clicking the flash-all.bat. It's not the same as flashing the imgs one by one.

Battery is the issue. Get it changed. I also faced same problem, and visited LG service center and they changed the battery. Phone working fine now.

gautam.is.sharma said:
Battery is the issue. Get it changed. I also faced same problem, and visited LG service center and they changed the battery. Phone working fine now.
Click to expand...
Click to collapse
Ok so Battery was the problem!! Got it changed, phone working fine now. Thanx all!

Ok guys i confirm that this is a battery issue. I took it to the service center and the guy temporarily replaced battery to show me issue solved... But... there i saw another issue due to which i did not buy the battery. I saw half the touchscreen not working (including the navigation buttons ). The guy at the center told its a h/w issue and i would have to spend 7K on it so i left my phone dead for now. The Question is ... can this be a s/w issue.. or result of bad flash which can solve on reflashing ??

same problem with my nexus ,but one thing i noticed that the phone does not power off while in recovery...Any idea??

S5 Prime half screen jumping up and down

Hi, I have an S5 prime SM-G906L that has been working great for the last 2 years. I installed blue light filter pro a few months back for reading in low light and it was working great. When I didn't need the filter e.g. during the day I would turn it off, then a week ago whilst off the right hand side of the screen started to jump up and down but only in apps with text not games. Anyway I have so far uninstalled the filter app and also cleared the cache and even did a hard reset and upgraded from 5.1 to 6.01 but the flickering is still there. It does go away when I use the blue light filter app on green at 20% or more which is a handy temporary fix for now.
My question is would a complete wipe and a fresh install of android fix it or does it sound like the hardware is on its way out?
Many thanks in advance

I don't think the hardware would work with some apps and not others if it was dying... If you have custom recovery get a ROM and wipe the phone 100%, I mean put your music n photos on your SD card and go to advanced and wipe data, system and internal storage. Do not wipe modem or anything else there or you hurt your device. If you are on stock... Flash twrp recovery using Odin and still do the above. You can reflash stock too but I suspect something in your system is buggy or altered and as the upgrade kept your files the issue still persists. That's why I want you to delete everything and start fresh.
---------- Post added at 09:35 PM ---------- Previous post was at 09:34 PM ----------
Make sure the rom being installed is on the SD also