[Q] Please help :( Getting "security certificate is not trusted" - G2 Q&A, Help & Troubleshooting

I have LG D800, and on certain websites I get a security warning saying "there are problems with the security certificate for this site" with options of go back, view certificate, continue.
Before I get ahead of myself the reason I want to fix this is because I want to connect to my work VPN through Junos Pulse, and I get a security certificate error there as well, and it won't allow it to connect (I can't change security options w/this app and I don't think other apps work for this vpn)
So I noticed through browsers (both native and chrome) that one some websites I get an https error through my phone and then when I try it on my computer it works fine! (the site I tried was my school's: myllu.llu.edu
For the certificate errors it says: this certificate isn't from a trusted authority. The issuing athority for myllu is listed as GeoTrust SSL CA, and for the VPN I want to connect to: VeriSign Class 3 Secure Server CA -G3.
Can anyone help me with this? I realllly would appreciate it
PS: time and date are correct on my phone, a difference was not made by getting network time, or manually inputting time and date

if you choose to trust those certificates, why don't you just go ahead and install them?

Related

Cingular 8125 - Where is the Verisign root cert?

I have an 8125 and when I go to Start-->Settings-->System-->Certificates-->Root, I do not see Verisign in the list of trusted root certs. Is it just me or can anyone else with a Cingular 8125 confirm that they do not have Verisign listed in their trusted root certs? I list Thawte, GTE, and several other but no Verisign.
I am trying to authenticate with my corporate wifi using PEAP and keep getting an error - Cannot log on to the wireless network. This network requires a personal certificate to positively identify you. I get prompted for a username, password and domain and then it returns the error - The server certificate is issued by an unknown authority and since I purchased a Verisign WLAN cert, that is what lead me to check the root certs on the 8125 - no Verisign is listed.
Just need someone to confirm their Cingular root cert settings.
Thanks
Running the new ROM, not on my box either.
It appears that Class 3 Public Primary Certification Authority (VeriSign, Inc.) is the Verisign one. I Wonder why it doesnt work.

ActiveSync Exchange Issues

HI guys,
Got my new TyTn out the box, set it up with some of my files, now i am trying to sync with my exchange server.
If I take off SSL, it tells me I don't have permission to initiate sync, which i know i do, cause i set it up on my account.
If i put SSL on, it says the server cannot be reached,
Could someone out there please help me. I have been trying for weeks, in the end i thought it was the unit, so this is my new unit now.
Be sure that the OWA folder (http://yourserver/exchange) has the "require SSL" unticked in security option of IIS, also check that integrated authentification is ticked.
Check that your tytn trust the CA and that the cert match the server name (with both internal/external DNS if possible).
If you want to go without SSL (which is far from being a good idea, everything will go through the network in plain text) have a check in the server log; there will be a critical event explaining you what is going on and what to do in that case
Hi man,
Thanks for the response, how do i issue the CA certificate for the Tytn from the server?
Is that maybe my problem that the relationship between the device and the server hasn't been established properly?
I just want to get my e-mail, why has microsoft made it such an issue?
Surely if you enter in all the correct details for the server and the user account it should work, just like setting up teh IMAP with the send and recieve schedule like u used to on the IIi's?
Appreciate the help mate
Thanks
Microsoft deny you to check your email if you don't trust the CA. This is normal and a part of the SSL security; SSL certs are used to cipher AND to auth.
If the certificat is not issue by a trusted root CA it won't be trusted by your device. You have to connect to http:/ca_server/certsrv and here select "download" CA cert. Just transfert the cert to your device and set it up. If you can not acces the CA web service that way you may be able to gather the certificate while surfing to te OWA with explorer: go to https://your_server/exchange click on the little lock, go to "certification's path" double click the certificat on the top of the "tree" go to detail and select save to file. Select *.cert format and then finaly send this file to your PPC.
No can't connect to the Cert page, and with the OWA page, if you mean the little lock that appears at the bottom of some web pages in one of the blocks, I don't get that with my OWA. I am a bit lost...
ruski said:
No can't connect to the Cert page, and with the OWA page, if you mean the little lock that appears at the bottom of some web pages in one of the blocks, I don't get that with my OWA. I am a bit lost...
Click to expand...
Click to collapse
use https://your/owa instead of http://your/owa. Using the OWA without cipher is far from being a good idea; your user/password (wich is in fact an active directory user, that a some power) goes in plain text through the internet.
aaw, man, Thanks so much, I see now... OK, I will get the certificate off tomorrow and copy it onto my Tytn. I really hope that works! Thanks for your help!
OK, now I have made the certificate and copied it onto the Tytn, Still says The server could not be reached! Support code: 0x80072EE2
Ok, just want to check, when setting up the server, under server name, I have the servers external IP address. SSL is ticked, the user name and password and domain should be correct, username is @domain.local
Other than that, not much complicated, i don't seem to be understanding microsofts issue here, i have searched for white papers, which seem to be very vague and no step by step on how to set it up.
Hooooaarg speaking english is giving me headache
You are only satisfying one of the requirement at now:
-Your tytn trust your CA
In IIS you have issued a certificat to a name, for instance server.domain.local; if you contact this server through a SSL connexion by another name you will get an error; the name you accessed doesn't match the name in the certificate; so for IE and your PPC the security may be compromised. In active sync, under server name, you have to enter the exact same name you entered when you issued the SSL certificat in IIS, if it is internal (server.domain.local) it will only work as long as you are on your network. There are several ways to solve that; you can revoque this certificat in IIS and issue a new one matching your external DNS, with this solution you will be able to setup your activesync to connect through the external name of your server, keep in mind that NAT forwarding must be configured to route the traffic from HTTP socket (80) to the exchange server.
You can also setup a VPN server (L2TP/IPSEC should work fine), so that you will always be on the internal network and so able to get your email. This should be the safest way to go, but I guess that it generate more traffic, thanks to the encapsulation; so if you are greedy and pay per byte, avoid this solution.
You could, at last, also disable the SSL encryption; but in my opinion this FAR from being the good way to go, it should only be used for testing purpose.
If you can speak afrikaans I will happily change! lol
OK, if I turn off SSL and connect to the server external IP, it says I don't have permission to synchronise,
If i turn on SSL it tells me the server can't be reached, wish it would make up it's mind.
I am not very good with IIS, I am staring at it now. I am not sure if i did the certificate thing right. As there are 2 options to export , DER encoded and Base-64, I used DER first time round.
If i try and access the server name ie. https://servername it says i cannot use my existing connection and must check properties.....
Thanks for your help man!
You may want to check that you are also forwarding port 443 or what ever port you are using for https access for external use at the server end.
You had to get ActiveSync permitted for your account (by administring it with "Active Directory users and computers" in one of the tab for your users) but you also need it activated on the Exchange "System Manager" under organisation settings (have a look at www.httpsync.net)
André

[Q] Wi-Fi connectivity. Can't connect to public networks! :(

Here's the problem.
When I try to connect to my University's network , the Galaxy S is able to connect JUST fine. However, when I open a browser it says the incoming certificate is not secure and then I have NO INTERNET on any page.
What the network is supposed to do is redirect me to the login page so that I can register the device to the network. My phone can't do that apparently and just sits connected to the network with NO INTERNET connectivity. How can I fix the problem?
This is the university network and the instructions how to get on it for Android devices:
http://www.colorado.edu/its/docs/wireless/androidwireless.html
I connect to it just fine but am UNABLE to get to that device registration/login page.
This is NOT just for my university. ANY public network which requires me to accept an "agreement" before it lets me have internet access, my phone KILLS ITSELF and CANNOT pull up the agreement page but instead tells me there is no internet. I'm SURE its a software problem or something with settings but can't figure out just what it is. Help?
Just about the only networks I can connect to on Wi-Fi are home networks. It SUCKS.
Are you manually trying to type the page address into the browser (https://dhcp.colorado.edu/Public/forceresponse.cgi?SelectAccessData=true)?
No. I tried other websites. The phone browser is IMMEDIATELY redirected to that page and after 0.5 seconds it says "Communication Failed" or something similar and loads NOTHING. Hence my problem is that it can't get to that registration page.
I am not sure then. I have had no issues connecting to public connections that require logins. Maybe call the tech # listed on the instructions page and see what they say. I did notice the screenshot in the guide seems to be 2.2 so maybe this has something to do with it (probably not but who knows)
Sigh
That's not good.
EDIT: The EXACT error I get is:
"There is a problem with the security certificate for this site. This certificate is not from a trusted authority." I get this AS it attempts to load the redirect login page (both university and at work now). Same issue. It's browser/certificate related. And its ANNOYING as hell.
EDIT 2: Found the problem. It's that stupid certificate.
"This is a result of your corporation using an in house Certificate Authority to provide SSL encryption on your mail server and clients.
Basically....the computer that issued the certificate isn't trusted by the android phone. I'm new to android so I'm not sure if you can add a trusted CA (I haven't seen any options for it).
I don't know about future updates like the above poster mentioned.
Most companies will purchase a certificate from one of the major Certificate Authorities on the internet, which are pre-programed into most operating systems to be trusted. Internal CA's are trusted by the domain environment at your work, but not by anyone else. External (Internet) CA's are trusted by everyone.
if you want an example, open up IE (gross I know) and go to your options. Click the content tab, then there should be a button label certificates. inside the certificates window select Trusted Root Certification Authorities.
That is a list of all the builtin trusted CA's provided by Microsoft and the companies that govern the internet. "
I STILL have no idea how to fix it and to make the phone accept the certificate though.

[Q] WIFI Certificates

At work when I connect to the wifi, and go to the browser I get a popup saying to accept the certificate or something, then the website redirects to a cisco page where there is an accept button I need to press. After clicking it, then I get redirected to google.
Is there a way to save this certificate or something to bypass this process?
You can (supposedly) install certificates from the Locations & Security settings page after setting a password for the certificate store
ok, so I see the credential storage section of location & security. The choices not grayed out are:
Install from USB storage
Set password
Any idea's what to do next?
I haven't done it on the Xoom so I'm not sure. Motorola does have a guide, but it is awfully vague:
https://motorola-enterprise.custhelp.com/app/answers/detail/a_id/57093
· Go to Wi-Fi setup to enable and use the installed certificate.
Click to expand...
Click to collapse

Can't access wifi hotspots because of Certificate Authority

I have searched high.. and I have searched LOW... and I can find no solution for this problem:
}{Alienz}{ said:
Well the thing is I tried several browsers.
1. The default one that comes with Android
2. Opera mini
3. DolphinHD
All same thing. I'm now going to test with a beta build of Firefox for android (fennero was it called I forget) but its SUCH a stupid thing to not work. Every other device WORKS. Blackberries, Iphones, tablets, laptops....everything.
EDIT: The EXACT error I get is:
"There is a problem with the security certificate for this site. This certificate is not from a trusted authority." I get this AS it attempts to load the redirect login page (both university and at work now). Same issue. It's browser/certificate related. And its ANNOYING as hell.
EDIT 2: Found the problem. It's that stupid certificate.
"This is a result of your corporation using an in house Certificate Authority to provide SSL encryption on your mail server and clients.
Basically....the computer that issued the certificate isn't trusted by the android phone. I'm new to android so I'm not sure if you can add a trusted CA (I haven't seen any options for it).
I don't know about future updates like the above poster mentioned.
Most companies will purchase a certificate from one of the major Certificate Authorities on the internet, which are pre-programed into most operating systems to be trusted. Internal CA's are trusted by the domain environment at your work, but not by anyone else. External (Internet) CA's are trusted by everyone.
if you want an example, open up IE (gross I know) and go to your options. Click the content tab, then there should be a button label certificates. inside the certificates window select Trusted Root Certification Authorities.
That is a list of all the builtin trusted CA's provided by Microsoft and the companies that govern the internet. "
I STILL have no idea how to fix it and to make the phone accept the certificate though.
EDIT 3: Fennec (Mozilla Firefox for Android beta) managed to pull up the login page for my work network. Not sure if it will work for the university yet.
Click to expand...
Click to collapse
I can't use firefox because the Galaxy 3 isn't supported. (Hence, why I'm asking in the Galaxy 3 section.)
But there MUST be a way to accept a simple TOS.
Maybe an AP? Or a script that can be written?
I've rooted my phone... Maybe I can find a way to add the McDonald's certificate?
HELP!
Oh come now..
Sixty views, somebody could at least take a JAB at it.
TeamRainless said:
Oh come now..
Sixty views, somebody could at least take a JAB at it.
Click to expand...
Click to collapse
Alright the hell with it... I'LL take a jab at it:
I can't load the McDonald's site because Android doesn't like their certificate. So all I should have to do is add the McDonald's certificate to the list of sites that Android accepts and it should be sugar in the gas tank right?
So where is this list held?

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