"your internet connection is unstable" fix - Galaxy Note 3 Q&A, Help & Troubleshooting

Like many others, I have this pop up in the notification area few times every hour that is really annoying. Never had such notification from note 2, so played around with my router & phone settings, and so far has found this method that worked for me, hope it'll work for some of you experiencing similar issue.
In short, basically I just put my note 3 IP in my router's DHCP reservation list then manually set my note 3 network using static IP in the wifi setting.
Here are some details (router ip/192.168.10.1; note 3 ip/192.168.10.188):
Turn off Auto Connect & Auto network switch under Advanced wifi settings
Connect to my router normally using DHCP, I'm using WPA2
Login to my router and put my note 3 IP in the DHCP reservation list. each router is different, mine is TRENDnet TEW-633GR, so it's in Basic -> Network Settings
Under note3's wifi networks, long press the connected wifi network, click "Modify entwork confi", check "Show advanced options", under "IP Settings" select "Static", enter my gateway(192.168.10.1) and my note 3 IP address(192.168.10.188). For DNS, I use Open DNS(208.67.222.222 & 208.67.220.220), then click on "Save"
I've been on this setting for the past 3-4 days and haven't seen a single unstable network notification message. Hope this helps.

Just turning off auto network switch fixed the problem for me.
Sent from my SM-N9005 using XDA Premium 4 mobile app

natious said:
Just turning off auto network switch fixed the problem for me.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
yea I guess it's different from some people. it didn't work for me just turning off auto network switching.

An apparent solution
My Auto Network was off to start with, and the message started all of a sudden. I've turned it on and back off and it fixed the problem.
Seems to be a glitch, an annoyance Samsung would have to look at.

I must be blind. I cant even find the option for auto connect.
EDIT: Got it. Have to hit the menu button while in WIFI options.

Impacting my Note 2
Now that I've updated my ROM to 4.3 on my Note 2, I'm seeing the same thing so it looks like it might be something in Samsung's implementation of 4.3. I'm going to give your suggestions a try on my phone as well.

This actually seems to work. The unstable internet connect notifications and disconnections seem to have gone.
Why is this? Is this a Android bug?

klau1 said:
This actually seems to work. The unstable internet connect notifications and disconnections seem to have gone.
Why is this? Is this a Android bug?
Click to expand...
Click to collapse
I think this is a "feature" from 4.3 as some people with note 2 upgraded to 4.3 reported this issue too, it's just really annoying.
btw disabling the message doesn't seem to improve or degrade the connection for me.

No, I don't mean disabling the message.
I mean manually putting in the DNS as the OpenDNS IPs.
The network was still disconnecting even after the Autoswitch networks option was disabled, so that didn't help.
The OpenDNS seems to have helped.

klau1 said:
No, I don't mean disabling the message.
I mean manually putting in the DNS as the OpenDNS IPs.
The network was still disconnecting even after the Autoswitch networks option was disabled, so that didn't help.
The OpenDNS seems to have helped.
Click to expand...
Click to collapse
really? have you tried different DNS? I thought it's manually assigning local IP address on android & using DHCP reserve on router that has helped me getting rid of the issue, I just happen to use OpenDNS. Just turning off auto switching did not work for me either.

Nope, I've always been using DCHP reserve, and that never solved anything.

I think I fixed it
The message was annoying. The last time I saw it I pulled down the notification drawer and clicked the Wi-Fi with a question mark in it a floating window came up saying my internet was unstable bla bla. Tick never show this again then in advanced untick every box in there.

fix for 'your internet connection is unstable error"
i found a fix for this problem.
1. Enter into your modem settings by 192.168.1.1
2.Go to mac filter and enter your device mac id in allowed devices list.
the problem will be solved.
i have done this. and i am not getting that error message.

Related

Radio troubles

Hey guys great news on our own section! Do any of you notice wireless dropouts? I have the wifi on whenever I'm at home and it will drop out quite regularly probably once per hour. I also notice that the gsm meter will go to 0 bars when I turn the wifi on our off and on other occasions. does anyone else see this kind of behavior?
Sent from my u8800 using XDA App
Wifi Drop-outs
Yep, I also notice dropouts. Usually it's not a problem for web browsing but it is annoying when it stops youtube playback (which often happens).
From looking around I know that there are some others that also have this problem.
I thought there was something in "settings" to switch off wi-fi sleep, or am I thinking of my Xperia X8? Certainly my Ideos X5 shuts off its wifi after a few minutes, and yes, it is annoying.
Try installing a battery power manager app from market, there might be a "wi-fi stay on" in that ... maybe THAT's what I did to cure similar behavior on the Xperia.
some people (in chinese forum) mentioned it could be due the router's (i presume u r using one) incompatibility with the wifi module..
try changing to another router may help, if possible..
others hinted that flashing the malaysian 136 rom solved this problem..
u may try at ur own risk..
Wifi Sleep Policy/Static IP - possible solution??
I had this problem while at home on the network and this worked for me:
In the advanced settings Menu of Wireless/NW is WiFi Sleep Policy in which there are 3 options:
When screen turned off, Never when plugged in and Never. Mine was set to the first one so I chose Never.
Next, Use a Static Ip - enter settings and reboot
IP settings are also on this screen along with the MAC address.
This has solved the problem for me and have certainly noticed an improvement on battery usage, an added bonus for sure.
I don't use mobile data (or try not to!!) so not sure in what way a static IP would affect that.
Great to have a forum for the X5, many thanks XDA
I've noticed that if the GSM signal drops out it can lock up both the Wifi and Bluetooth as well.
advanced settings for wifi -> never sleep works like a charm
dibb_nz said:
I had this problem while at home on the network and this worked for me:
In the advanced settings Menu of Wireless/NW is WiFi Sleep Policy in which there are 3 options:
When screen turned off, Never when plugged in and Never. Mine was set to the first one so I chose Never.
Next, Use a Static Ip - enter settings and reboot
IP settings are also on this screen along with the MAC address.
This has solved the problem for me and have certainly noticed an improvement on battery usage, an added bonus for sure.
I don't use mobile data (or try not to!!) so not sure in what way a static IP would affect that.
Great to have a forum for the X5, many thanks XDA
Click to expand...
Click to collapse
Yep the static ip fix worked for me, thanks for that. I had done the Never sleep selection but did not notice an improvement. As @trk pointed out on Whirlpool, the static ip Fix is of limited use if you use several wifi access points regularly. I only use mine at home so it's great.
Did the OP get a result with this?
Now to tweak it so that annoying warning stops popping up about causing traffic etc.
GolfCranK said:
Yep the static ip fix worked for me, thanks for that. I had done the Never sleep selection but did not notice an improvement. As @trk pointed out on Whirlpool, the static ip Fix is of limited use if you use several wifi access points regularly. I only use mine at home so it's great.
Did the OP get a result with this?
Now to tweak it so that annoying warning stops popping up about causing traffic etc.
Click to expand...
Click to collapse
Take a look here to disable the annoying warning:
[MOD]How to get rid of the data usage reminder when Wifi is disabled
http://forum.xda-developers.com/showthread.php?t=1045855
大家好,在这里与大家真诚交流。
Don't know about wifi, cause I don't use it but 3G is doing it. It just can't connect to any network, even there is very good network available. When trying manually search it doesn't find any networks. Sometimes even rebooting doesn't help.
My two friends have same phone and they says that their units are also dropping connection. They have solved it by forcing device to 2G, but I live in area where is only 3G 900MHz available.
Hope this will be solved in future updates or by coocked rom.

Nexus 7 wlan_rx_wake - causeing 50% battery drain

I use Better Battery Stats and noticed that wlan_rx_wake is causing my N7 to wake up all the time. In 19 hours, it cause awake of 9.5 hours and the battery goes down by more than 45%.
Based on Google searches, it seems to be caused by the way the N7 Wifi card interact with the wifi router. Some suggested "fix" is to use static IP in the N7, but that's hardly a solution since I cannot do that when connecting to a Wifi router that I do NOT manage. I.e. office, school, Starbucks, etc.
So does anyone have any fix, or this is not fixable?
Do you have Wi-Fi set to turn off when the screen is off?
Sent from XDA app
gc84245 said:
Do you have Wi-Fi set to turn off when the screen is off?
Sent from XDA app
Click to expand...
Click to collapse
I have not, because:
1). I have GV app and if WiFi is PFF, then I won't be able to receive calls
2). My Galaxy Note have Wi-Fi ON even when screen is off and did not have this problem.
I also have it set to always keep wi-fi on during sleep in order to continue receiving notifications. I only lose 3 or 4% overnight, so I'm sure that is not the source of the problem. I don't use static ip. Have you tried using 'Wakelock Detect' to see which app is causing your wi-fi to keep activating? I think it is an app not your settings. Maybe trying to keep updating location services?
Groid said:
I also have it set to always keep wi-fi on during sleep in order to continue receiving notifications. I only lose 3 or 4% overnight, so I'm sure that is not the source of the problem. I don't use static ip. Have you tried using 'Wakelock Detect' to see which app is causing your wi-fi to keep activating? I think it is an app not your settings. Maybe trying to keep updating location services?
Click to expand...
Click to collapse
I do, but it's not accurate, showing only that Android Systems and Maps are using, say 10 minutes time but the "Awake" was for 3 hours. So I use BetterBatteryStats instead and that's where I saw the wlan_rx_wake taking 3 hours of the awake time.
I don't use static IP, I do use static DHCP, so it changes whenever I connect to a new Wifi AP.
Do you have the following running (these are CONSTANT background data sync)
- 4 GMail accounts (push)
- 2 Google Calendar sync
Just wondering if having too many Google accounts is actually the root cause of it.
lanwarrior said:
Just wondering if having too many Google accounts is actually the root cause of it.
Click to expand...
Click to collapse
I suppose that is possible. I just manually sync my Gmail, but have google voice set up for notifications. Try turning off auto-sync one night and see if it makes a difference. If you're sleeping, you don't really need it.
Groid said:
I suppose that is possible. I just manually sync my Gmail, but have google voice set up for notifications. Try turning off auto-sync one night and see if it makes a difference. If you're sleeping, you don't really need it.
Click to expand...
Click to collapse
Where do I change this? I use the Gmail app and don't see this in Gmail --> Settings. If I go to Settings --> Accounts, all I see is to enable or disable sync completely.
So i've had the same problem where my galaxy s3's battery has just gone to 0 in ~10 hours and i finally found the fix for it, this is what's causing it for me and might be what's causing it for you to, anyhow i'm gonna go step by step with what i did to find the culprit.
I downloaded an app called Network Log and let it log some of my traffic, i quickly found that packets where beeing sent by 192.168.1.74 wich is not any android device but my main computer and there i found the source of the problem, i was then searching around and stumbled across this post, http://forum.xda-developers.com/showpost.php?p=25876666&postcount=3
I found this line in the post,
Q: Wakelocks "wlan_rx_wake" wake up my device constantly what I can do about it?
A: The problem is neither Android nor the kernel, but the router and the (Windows7) network. In the network properties, uncheck "IPv6", disable the service "IP Helper", "Shell Hardware Detection" and "Windows Media Player Network Sharing Service", which provide ongoing Traffic. Then they scored again 98% of deep sleep.
Click to expand...
Click to collapse
and i decided to look in to it, i started the "run" command in windows and wrote "services.msc" wich then boots up you services that's started by windows, after that it's pretty simple.
Find the line called Ip Helper and stop it after that right click it and chose properties and decided the start method as inactive, after that look up the "Windows Media Player Network Sharing Service" and do the exact same thing there, this actually fixed it, my computer for some reason got stuck on sending useless packets over the network and was sending it to my galaxy s3 along with my mothers galaxy note 10.1 (no other android devices where seeing this thou for some reason) and after setting those 2 to disable i now have had my phone at 99% battery for over an hour with wifi active.
I do hope this helps and i'm gonna post this in the other wifi_rx_wake posts i can find.
Thanks for the info, really appreciated it! I will try that for my home computer, though I have a Mac (and a PC)
However, I think this won't fix the issue where I have my N7 connected to Wifi outside of my home. I.e. at work, I can't change other people's workstation settings.
I am curious what is it in N7 (or even Android OS) that makes it "respond" to certain network traffic generated by the router and/or workstation, causing it to keep waking up.
lanwarrior said:
Some suggested "fix" is to use static IP in the N7, but that's hardly a solution since I cannot do that when connecting to a Wifi router that I do NOT manage. I.e. office, school, Starbucks, etc.
Click to expand...
Click to collapse
I know this is an old post, but I thought I'd just mention that you can change your N7 from dynamic IP to static IP manually for each Wifi network, without any need to change anything from your office/school/starbucks' router side.
Just go to Wifi settings, long press the name of the network, select advanced, and setup your static IP. It will remember it for that Wifi network in the future.
prodigyX said:
I know this is an old post, but I thought I'd just mention that you can change your N7 from dynamic IP to static IP manually for each Wifi network, without any need to change anything from your office/school/starbucks' router side.
Just go to Wifi settings, long press the name of the network, select advanced, and setup your static IP. It will remember it for that Wifi network in the future.
Click to expand...
Click to collapse
I wish I could. The way the Wi-Fi setup at my workplace is that I authenticate first and then it assign an IP address based on my user account and Mac address AT THAT TIME. If I change it, it no longer works. Some sort of security feature.
But having to assign static IP for EACH location is not only a hassle, it beats the purpose of DHCP.
Unfortunately, Google had been ignoring this problem, even though there are countless post on Google's own product forum.
prodigyX said:
Just go to Wifi settings, long press the name of the network, select advanced, and setup your static IP. It will remember it for that Wifi network in the future.
Click to expand...
Click to collapse
Thank you, that works on the Nexus 5, too! Was looking for that.
Kusie

[Q] Wifi keeps reconnecting

My S4 keeps reconnecting to my wifi for some reason. I get the toast notification saying "Connected to <SSID>" that will sometimes pop up every 5-30 seconds, but it never goes more than 30 minutes without doing it. My router is an Asus RT-AC66U. I've tried forcing 2.4Ghz only, 5Ghz only, changing the preamble (short, long, auto), changing the channel (manually specifying each channel, and also tried auto), and even manually assigning an IP address on the phone. None of these things help.
I have "check for internet service" under the advanced wifi options disabled, and also have it set to keep wifi on during sleep.
The phone shows Very Good signal quality. Using wifi analyzer shows a signal strength of between -45 to -68 db, depending on what room I'm in, so that's definitely not the issue. It even does it sitting in the same room as the router. No other devices have an issue, including my roommate's S3.
I can fix it by turning off wifi power save mode (*#0011#), but then my phone heats up quite a bit whenever I'm using it, and my battery drains at 10%/hour even when I'm not connected to wifi. So that's not really a solution.
Is there any other fix for this? It's a bit ridiculous. I'll load a webpage and it'll interrupt halfway through when it re-connects to wifi. Since it keeps reconnecting to wifi, it causes all the phone's connections to be re-initiated, and also seems to trigger Google Services to update the phone's location. This results in Google Services (NetworkLocationLocator) holding a wakelock for 1/3 of the time.
So it seems the problem was IPv6, specifically IPv6 that autoconfigures. All the wifi networks I typically use are dual stack IPv4/IPv6. What I'm guessing happens is that the phone doesn't wake up for some of the IPv6 broadcasts, and then the phone reconnects to fix this once it realizes it's out of sync. Turning off power save mode means it gets all these packets and doesn't have to reconnect.
So I fixed it by having Tasker disable IPv6 on wifi whenever it connects to a wifi network (it's re-enabled if you disable wifi or reboot). Run this as root:
echo 1 > /proc/sys/net/ipv6/conf/wlan0/disable_ipv6
I wonder if this is just a bug in the chipset, or if it's a driver issue that can be fixed in a later update.
I had the exact same issue with mine (same router) and solved it by disabling WMM APSD in the router settings. Wireless>professional tab>5GHz drop down box>Enable WMM APSD>Disable.
A guy in the other GS4 Q&A forum gave me this solution and I haven't had an issue with it since.
I have this same issue... so when my Wi-Fi is dropping like that, I disable the Wi-Fi power save mode by dialing *#0011# then pushing the menu button and selecting the Wi-Fi option from the pop-up, the psm button is there. Fixes it every time, doesn't stick thru a reboot tho.
Sent from my SPH-L720 using xda app-developers app
Ingenium13 said:
So it seems the problem was IPv6, specifically IPv6 that autoconfigures. All the wifi networks I typically use are dual stack IPv4/IPv6. What I'm guessing happens is that the phone doesn't wake up for some of the IPv6 broadcasts, and then the phone reconnects to fix this once it realizes it's out of sync. Turning off power save mode means it gets all these packets and doesn't have to reconnect.
So I fixed it by having Tasker disable IPv6 on wifi whenever it connects to a wifi network (it's re-enabled if you disable wifi or reboot). Run this as root:
echo 1 > /proc/sys/net/ipv6/conf/wlan0/disable_ipv6
I wonder if this is just a bug in the chipset, or if it's a driver issue that can be fixed in a later update.
Click to expand...
Click to collapse
Hello, I'm having the same problem but I'm new to Tasker and don't know where to put that command. Would you mind showing me how to implement it please? Thanks.
Edit: Nevermind, I think I figured it out.
S4 will not store setwork
I'm running SACS Custom 7.1 with Faux kernal, and since I update to 7.1 from v7, my phone doesn't save any wifi profiles I connect to. Another thing I've noticed is no image shows up when recieving a call, so I have no idea who is calling. I got a 3rd party caller id from the market to fix that, but still a strange issue.
I am experianced with phones, but haven't posed enough here to post in SACs page, so any ideas would be helpful.
I tried looking at settings from 3minit or XPOSED, but nothing has changed since V7, so I'm wondering where to look.
The wifi profile shows up in data/misc/wifi/wpa_supplicant.conf, but only the one I am connected to at the time. If i disconnect and reconnect I need to re-enter the password.
Not important but annoying.
Thanks for your help in advance, you guys are awesome!
ace1134 said:
I'm running SACS Custom 7.1 with Faux kernal, and since I update to 7.1 from v7, my phone doesn't save any wifi profiles I connect to. Another thing I've noticed is no image shows up when recieving a call, so I have no idea who is calling. I got a 3rd party caller id from the market to fix that, but still a strange issue.
I am experianced with phones, but haven't posed enough here to post in SACs page, so any ideas would be helpful.
I tried looking at settings from 3minit or XPOSED, but nothing has changed since V7, so I'm wondering where to look.
The wifi profile shows up in data/misc/wifi/wpa_supplicant.conf, but only the one I am connected to at the time. If i disconnect and reconnect I need to re-enter the password.
Not important but annoying.
Thanks for your help in advance, you guys are awesome!
Click to expand...
Click to collapse
Wifi issue is faux kernel flash a different kernel. A module from xpose is the culprit sorry I forgot which one was it. To solve all your problems just do a clean install of v7.1 and when doing that make sure you click stock kernel or flash a preferred kernel. I dont use xpose so I dont have that problem so its your choice if you want to use it just read like 10 pages from the thread to find your answer.
Sent from my SPH-L720 using xda app-developers app
bender beerman said:
I have this same issue... so when my Wi-Fi is dropping like that, I disable the Wi-Fi power save mode by dialing *#0011# then pushing the menu button and selecting the Wi-Fi option from the pop-up, the psm button is there. Fixes it every time, doesn't stick thru a reboot tho.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I have to do this same thing and it works for me perfectly. A little bit of a hassle after reboots, but it works. I sent this to Samsung and they've opened a ticket on it (reportedly) to be addressed as they've had a lot of complaints about WiFi areas with multiple Access Points.

Stop auto-connecting to open wifi networks

I have a Nexus 4. I'm currently on 4.3. My phone auto-connects to every single open wifi network I walk past. Starbucks, McDonalds, Nordstroms, etc... every single one. I've tried both setting and not setting the "Notify me of open networks" option in the Wifi settings. No difference. Well there is, one setting just causes it to silently connect. I have NOT connected to these networks before. At the end of the day I have like 15 AP's queued up in my list that I have to delete.
This might be the most pants-on-head retarded design I have ever seen in a phone. I have only a few productivity apps on my phones. None of them meddle with wifi settings as far as I can tell. So, can anyone help me? Please don't offer me the advice of turning wifi off. I understand that is the kill-all for this, but it's akin to suggesting that longer battery life can be had by turning the phone off between charges. There has to be some option I am missing that is a never-connect-to-open option. I bounce between client offices all day and I need wifi to work smoothly.
Yup, same here. I've disabled the setting to notify me when an open notification is available, and it just connects to all and sundry, often causing me to lose connection with a server. Anybody aware of a fix for this? Do I need to root my Nexus 4 first?
WiFi 'scan/connects' with other networks.
Boyturtle said:
Yup, same here. I've disabled the setting to notify me when an open notification is available, and it just connects to all and sundry, often causing me to lose connection with a server. Anybody aware of a fix for this? Do I need to root my Nexus 4 first?
Click to expand...
Click to collapse
Set your WiFi to be active on your network only, uncheck open networks, and select manage networks to a single AP, yours.
I manage a single connection on my Droid X, and 'forget' all other networks, and do not store any network data from these either.
This is the only way I am certain my phone will not look for other networks, but then again, you can turn off 'Update over WiFi only' as well.
Deselect anything that will cause the phone to look for a WiFi AP, but also remember that once done, your apps such as Email and FB may still attempt to update via the phone's network and not WiFi.

Network Disabled Because Internet is Slow!

Anyone can advise? Seem like running out of luck, I try untick all the option in advanced setting still can't connect. Failed to obtained ip and same as the photo attached.
Anyone can assist ?
Flasher8 said:
Anyone can assist ?
Click to expand...
Click to collapse
This usually happens on an unreliable network, but to get around this I usually try airplane mode on then off, try to re-connect?
Ooops. Just checked the wifi menu on my note. I expected to find something like "advanced options" in wifi-settings as on my razr HD. There was a check mark that allowed "to connect to networks that are weak". Couldn't find anything like it on my N3. But maybe some one else knows if this is a device thing or rather an android 4.2 vs. 4.3 issue.
Flasher8 said:
Anyone can advise? Seem like running out of luck, I try untick all the option in advanced setting still can't connect. Failed to obtained ip and same as the photo attached.
Click to expand...
Click to collapse
The option you need to un-tick is "Auto Network Switch". I had the same issue at work with a poor connection, it would keep giving me the same message you're seeing. Once I disabled auto network switch however it worked just fine. It was right, the internet was slow, but it's better than the non-existent cellular reception underground.....
vanButton said:
The option you need to un-tick is "Auto Network Switch". I had the same issue at work with a poor connection, it would keep giving me the same message you're seeing. Once I disabled auto network switch however it worked just fine. It was right, the internet was slow, but it's better than the non-existent cellular reception underground.....
Click to expand...
Click to collapse
thanks for the suggestion, but i already untick all of the option and problem still persist.
I have a similar problem, I have a network with no internet connectivity (and want it that way for CCTV) I have to turn off my mobile data first (uncheck it in the data usage screen) than connect to the wifi, or it keeps booting me out.
....
Spammers ^^
Can't we stop these?
Are you running the latest firmware? It seems odd to say but I had the same problem with my GoPro for live viewing, updating helped fix the problem.
enable DHCP your router
None of the so called "fixes" work...changing settings. Un tick this.. reset router.. reset phone.. forget all the bad advice. ..
FACT IS...The Note 3 has a WiFi connection fault... hopefully Samsung will fix it.
Sent from my SM-N9005 using xda app-developers app
ash562007 said:
enable DHCP your router
Click to expand...
Click to collapse
OMG, U r my hero, thanks u sooooooooooo much, it work for me. :fingers-crossed:
DHCP
ash562007 said:
enable DHCP your router
Click to expand...
Click to collapse
Is correct :good:
Flasher8 said:
Anyone can advise? Seem like running out of luck, I try untick all the option in advanced setting still can't connect. Failed to obtained ip and same as the photo attached.
Click to expand...
Click to collapse
Does your problem fixed?

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