Constant problems since 4.3 update! - Galaxy S 4 Q&A, Help & Troubleshooting

Since I updated my S4 to 4.3 my phone keeps rebooting itself, bad battery life, constant "sd card removed unexpectedly..." and phone seems a bit slow
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buffblueyes said:
Since I updated my S4 to 4.3 my phone keeps rebooting itself, bad battery life, constant "sd card removed unexpectedly..." and phone seems a bit slow
Sent from my GT-I9505 using xda premium
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I wish I could help you with that, but I was forced to downgrade mine to 4.2.2, wich gave me knox warranty 0x1, also I saw a norwegian online IT magazine claiming samsung has pulled the 4.3 update in USA and UK at least.
They used BBC as source: http://www.bbc.co.uk/news/technology-24995544
also: http://www.sammobile.com/2013/11/18...egarding-galaxy-s3s-android-4-3-update-issues
and
http://www.androidpolice.com/2013/1...lls-android-4-3-update-for-samsung-galaxy-s4/

I've just checked them links out, it's crazy really as most my apps are on my sd card so unusable most the time and if I move them to the phone I have no space left so I can't win. Not a lot we can do really
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Backup your files. Then boot into the recovery and wipe cache. If problems persist, then wipe system/data.

Files as in images music etc? Will my apps stay on there?
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Everything will be wiped.
But your apps should be downloaded automatically when you setup your phone again.

Do you wreckon this will solve all the issues I been having?
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I've done as you said and I still have the same problems, rebooting, sd card unexpectedly removed and constantly "touchwiz has stopped working"
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buffblueyes said:
I've done as you said and I still have the same problems, rebooting, sd card unexpectedly removed and constantly "touchwiz has stopped working"
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Go to Apps - Settings - More - About device and make us a beaty screenshot pls :highfive:

Here's the screenshot
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Rebootings and freezings is hardware fault not rom related.

Also keep getting errors such as "touchwiz has stopped working", "settings has stopped working " etc
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mrgold2505 said:
Rebootings and freezings is hardware fault not rom related.
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Agreed.. My old S2 started doing that.. It was the eMMC chip. You need to give more info about the phone itself, such as:..
How was the phone flashed?. If you used ODIN, was "USB Debugging" in "Developer Options" (active) Checked, also was "Re-Partition " in ODIN UN-checked, also did you use any 3rd party kernels or bootloaders or Radios,
Do you use a Case and screen protector, if not.. Have you dropped the phone, has it been cushed in your pocket.. or has it gotten Wet or condensation, maybe from excessive sweating or excersize.
Have you installed a Custom ROM.on it in the past but not read or followed the instructions properly, they are a minefeild if you dont follow the guides
Are you using a 3rd party Non Samsung Battery or a different Charger.
Has any hardware on the phone been replaced, such as the screen , camera or body part.. which may not have been put back properly.
Was the phone pre-owned, which case.. the previous owner couldve done anything to it..
Have you installed a faulty SD Card in the past or used an old SD from a Windows 7 or Windows 8 phone without formatiung it.
If the answer to these is No, Ide return it for a replacement or refund.
Good luck

Related

can't make calls

Hey xda members I have encountered a problem today while using my sgs it suddenly can't make calls.
It writes emegency calls only I'm using darky's rom extreme edetion 9.2 and I have signal also I tried inserting my sisters sim card and had the same problem but my sim works on her phone
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Try flashing your original ROM. If it does the same thing, then it will be ready for warranty
I hoped I won't have to do it but thanks
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same problem here, I just discover I can make them if I turn data off.
I guess I went too far installing paid apps from applanet, I'm sure one of them realized that and is messing with the phone as a payback
ortegapablo said:
same problem here, I just discover I can make them if I turn data off.
I guess I went too far installing paid apps from applanet, I'm sure one of them realized that and is messing with the phone as a payback
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Click to collapse
lol revenge of the developers!
the thing is I don't have applanet
...
I think it startrd at my frrinds house which has no receptoin
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More likely the rom has caused a problem . Wipe phone flash to stock froyo see what happens .
jje
Restore factory settings and if it wont work then flash with stock rom
Cycle flight mode?

Is it just an unstable device?

I've had my note 3 for a few weeks now and having come from an s1, s2, s3 and s4 I'm finding I get fc's and freezes in pretty basic android features.
1. My settings > volume controls froze yesterday
2. the flip board widget wouldn't open the flip board page then hung the phone this morning.
3. just now ending a call froze instead of hanging up, then gave an error procees com.android.phone (or similar) is not responding.
Is this knox messing with stuff or just a buggy stock rom (mj7)?
Obviously a factory reset is the next step but I'm interested to know if anyone else finding their's is doing weird stuff that never happened on previous devices?
Thanks
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skibadee said:
I've had my note 3 for a few weeks now and having come from an s1, s2, s3 and s4 I'm finding I get fc's and freezes in pretty basic android features.
1. My settings > volume controls froze yesterday
2. the flip board widget wouldn't open the flip board page then hung the phone this morning.
3. just now ending a call froze instead of hanging up, then gave an error procees com.android.phone (or similar) is not responding.
Is this knox messing with stuff or just a buggy stock rom (mj7)?
Obviously a factory reset is the next step but I'm interested to know if anyone else finding their's is doing weird stuff that never happened on previous devices?
Thanks
Sent from my SM-N9005 using XDA Premium 4 mobile app
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Click to collapse
I have not had such a bad problem like that with my device, A few crashes here and there (1 a week) but that's to be expected from android..I can from an S2.
Hi,
I've had my N3 since release and no issues even following a few updates. However following a patch I believe it's always good to perform a full wipe and restore, and I think patch 3 or 6 was big! I had no issues with my S2 yet my Father took it on but had to factory wipe even though I'd done the same before handing it over (now works fine).
Hope this helps.
Jonty.
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OK thanks, so maybe needs a reset. Never had issues like this after updates on other devices before. Hope its not going to be on a regular basis.
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Hopefully just a one-off. I've never had to factory reset yet after an update but the awareness is always there just in case.
Keep us posted?
Jonty.
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skibadee said:
I've had my note 3 for a few weeks now and having come from an s1, s2, s3 and s4 I'm finding I get fc's and freezes in pretty basic android features.
1. My settings > volume controls froze yesterday
2. the flip board widget wouldn't open the flip board page then hung the phone this morning.
3. just now ending a call froze instead of hanging up, then gave an error procees com.android.phone (or similar) is not responding.
Is this knox messing with stuff or just a buggy stock rom (mj7)?
Obviously a factory reset is the next step but I'm interested to know if anyone else finding their's is doing weird stuff that never happened on previous devices?
Thanks
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Did you install Wanam Xposed framework and use Center Clock at Status Bar? If yes, return back to original right side will solved the problem.
The center clock no longer work properly since MJ6, most obvious is FC your phone after end call.
No its stock and unrooted. My a alarm clock crashed last night and just now I had to reboot to get my phone signal to be seen. Will do a factory reset tonight. I'm hoping that due to no one else commenting with issues, that will fix it.
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App icons changed

So I've had this thing for about a week now and the growing list of complaints is still mounting. Now I have an issue where almost all my apps, only those on the sd card, need to be redownloaded. The icon for them is just the Android guy with a little sd card on the lower right of the icon. When I touch it it takes me to Google play and says it's not installed. Anyone experiencing the same? I have reinstalled a few and when I did it seems my info is still there. No idea why it happened.
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jasnoc said:
So I've had this thing for about a week now and the growing list of complaints is still mounting. Now I have an issue where almost all my apps, only those on the sd card, need to be redownloaded. The icon for them is just the Android guy with a little sd card on the lower right of the icon. When I touch it it takes me to Google play and says it's not installed. Anyone experiencing the same? I have reinstalled a few and when I did it seems my info is still there. No idea why it happened.
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Have you tried reformatting the sdcard with the phone (not with windows)?
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Was going to until I noticed that when I reinstalled the apps my data was still there so I didn't want to risk losing all my data
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Is the card mounted OK? - does it keep unmounting itself? Could be messing up the file system but not actually destroying data., which would indicate a card problem, tried testing the card also? - Try another SD card if you have one, or alternatively format it via the phone and lose the data, then redownload.
Mounting seems fine, actually unmounted and remounted a few times with same results. Haven't tried testing it, what's a good way to do so? I guess an idea would be to transfer app off card back to phone and reformat and see what happens.
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Rootchecker and returning to stock

Hey guys I'm on an AT&T D800... since Monday afternoon my phone had been unusable... it got extremely hot both front and back near the mid to top of the phone... and was just chewing through battery 31% in 15 minutes... so I powered down and left it numerous times on different stock based rooms and still no luck it would just overheat till it shutdown or battery died if I didn't turn it off... I managed to get it charged enough to restore my stock backup, unroot, and put the stock recovery back on and then did 2 factory resets with still no change... so I called at&t and they sent out a warranty replacement which will be here tomorrow.. so my question is do any of these return to stock methods actually clear rootchecker? That's my only worry that they'll see that and nail me the retail price of the phone... I didn't use a custom kernel just the roms...
I see conflicting stories from people saying yes it does it clear rootchecker and others saying no.. I would just try but I don't have WiFi so I don't burn up my months data just to find out it didn't work.
The phone seems to be working fine since I powered it up 2 hours ago but I'm worried about any residual/repeat issues or decreased lifespan of phone from the overheating issues
Thanks in advance!
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Flashing a Stock .kdz works completely. Perhaps you should read this sticky: http://forum.xda-developers.com/showthread.php?t=2432476
Thanks I've read that one before but I've also read other threads that say it still shows rooted when booted into download mode even after doing this reflashing
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I'll give it a go though and see how it turns out
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Not a problem here...
Cool then I'll follow that method.. thanks again
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Did you check to see why the battery was being depleted so fast? I am willing to bet the phone itself was fine, but some app was utilizing the entire CPU, which would heat the phone up and kill the battery quickly.
Which means it's entirely possible you'll have that issue with the new one as well.
Sent from CAMACHO, my Verizon G2 (VS980) running PAC ROM 4.3.
Yeah but after 2 factory reset there were only unused factory installed apps
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The rom restores I can see that holding true but after 2 complete resets and not adding any apps... not even setting up any Google services I don't know what it would be
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episodes of screen unresponsiveness after updating to kitkat

Hi everyone
So I update my N9005 to the official polish kitkat firmware and I've been experiencing episodes of screen unresponsiveness very often. Anybody else has this problem? Anybody managed to fix it?
P.S I'm aware of the counterfeit/unoriginal s-view flip covers issue which I'm having as well but the thread isn't about it.
Hope someone has a solution.
nader9999 said:
Hi everyone
So I update my N9005 to the official polish kitkat firmware and I've been experiencing episodes of screen unresponsiveness very often. Anybody else has this problem? Anybody managed to fix it?
P.S I'm aware of the counterfeit/unoriginal s-view flip covers issue which I'm having as well but the thread isn't about it.
Hope someone has a solution.
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Click to collapse
Hello, I have been experiencing moments of "freezing" or unresponsiveness as well.
For me, it seemed to be due to chrome or using power saving mode. (People in another forum were blaming their droid maxxs freezing problem on chrome) I disabled chrome and disabled power saving mode.
Then I started using opera. I experienced another moment of unresponsiveness using opera without the power saving mode.
I was thinking back to the first times that it happened and it seemed to be paired to the wifi download and upload symbol being active in upload and download activity.
I know that correlation does not mean causation, but I think it is worth exploring if the network activity is causing it to somehow hang.
This bizzar occurance made me perform a factory wipe leading to another round of issues involving processing err_0000, but that is another story; sadly, it didn't even fix the issue.
OP, are you still experiencing the moments of unresponsiveness? If you are, have you noticed the events that are correlated with the event?
Has anybody else experienced this or found a remedy?
It could be one of the apps from the play store that is not playing nice with kitkat, but due to the multitude of other issues, I'd say it is a kitkat or touchwiz flaw.
Thanks for any help.
Lago
nader9999 said:
Hi everyone
So I update my N9005 to the official polish kitkat firmware and I've been experiencing episodes of screen unresponsiveness very often. Anybody else has this problem? Anybody managed to fix it?
P.S I'm aware of the counterfeit/unoriginal s-view flip covers issue which I'm having as well but the thread isn't about it.
Hope someone has a solution.
Click to expand...
Click to collapse
I had an issue with screen not responding sometimes .....I figured out it was due to the flip case (original by Samsung). Although lately I haven't experienced that either.
Try using the original non flip case and see if you still have the issue.
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pac-mannan said:
Try using the original non flip case and see if you still have the issue.
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I have never had a s-view flip case on mine. I use holster iblason case that has no interaction with the screen.
This only started for me once I upgraded to kitkat.
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lagoboss said:
I have never had a s-view flip case on mine. I use holster iblason case that has no interaction with the screen.
This only started for me once I upgraded to kitkat.
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Hmmm...no idea then...try flashing it again?
Maybe that will help
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pac-mannan said:
Hmmm...no idea then...try flashing it again?
Maybe that will help
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Click to collapse
If your phone isnt hanging up and freezing, that gives me hope. I'll gsm reset, clear the cache and then flash.
Thanks
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pac-mannan said:
Hmmm...no idea then...try flashing it again?
Maybe that will help
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I just cleared the cache, factory wiped, and installed the Russian update N900XXUDNC4 and so far, the phone is a lot smoother. No hangups in the browser yet, but time will tell lol.
It is annoying setting up the phone like new lol. I'll update the post as to if I have moments of freezing or the screen becoming unresponsive.
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Cheers mate..do tell me how the battery is..if its good I might flash Russian as well ,currently have but flashed
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Had this problem too, as well as lots of lag. Reflashed and did a factory reset. Took care of both.
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Battery life is looking good. Power Saving off, bluetooth on and connected to my smart watch.
I made one short call. I don't talk on the phone that much. I mostly use it for Internet browsing, music, and instant messaging/texting. I'll update on Tuesday when I have a full day at school.
Keep in mind though that the n9005 is the lte version. I have a n900, the non lte international variant; our battery life may be different.
Edit: 4/20/2014 same charge 70% 1 day 6 hours bluetooth, wifi, gps, and 1 Gmail account in sync.
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Even I experienced the same. My phone came with Kitkat installed. Freezing happens when a webpage is loading or the time i turn on Sync etc. strange thing is phone seems smooter when power save mode turned on.
I think it may be a problem that was not fixed until the March 31st 2014 KitKat build. I have been using Chrome heavily since I installed the most recent official rom; I have not experienced any lag or hanging system wide or in the browser. It reminds me of 4.3.
When I wiped and reinstalled the previous rom, I noticed the lag and unresponsiveness right away.
I'm going to use the browser heavily next week. If I have no issues, I think it may be safe to say that the bug was fixed in the latest kitkat with March 31st 2014 build date.
People with lag, do you have the lte variant or the regular SM-N900? I'm starting to think only the SM-N900 are being impacted by sour Sammy updates.
And if you guys wipe your phones, make sure to turn reactivation lock off because it could cause an error that will not recognize your real Sammy account and password. This phone has become stressful; I'm not updating it again lol
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I just experienced another moment of unresponsiveness using the google search box within the chrome app running DNC4 :/ Going to try the latest Russian KitKat
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