Related
Right... I spent the last 6 hours reading through the forum and Googling about this problem. I learnt a lot (!), but cannot solve the problem, and I now hope someone can help me
Sorry for the lenghty post, but there's a lot of information to share...
Yesterday, my long-awaited Nexus 7 (8Gb) finally arrived. It worked just fine for an hour or so: I got online without any issue, Calendar, Photos, GMail and Contacts were nicely synching and I was really starting to get impressed about the speed and features.
I did download a couple apps, more specifically Aldiko & Moon+ Reader ebook reader apps, and Facebook).
Suddenly --I believe I just started the Facebook app-- the screen turned black and showed strange stripes. The device rebooted and got stuck on the black screen with the white "Google" text. I let it sit there for a while and then instinctively tried to power-off the device by holding the power button for 10 seconds or so. It did indeed reboot, but when the tablet booted up, it popped back to the black Google screen and just sat there.
FYI: The USB cable was connected all of the time, and the first time I plugged the Nexus in, my Win 7 64bit machine recognized the tablet and loaded the drivers for it.
When it got stuck, I decided to continue charging it, thinking that maybe the battery wasn't fully charged and the cause of the problem. I hooked it up to the official charger in a wall socket and let it sit there for a while, while I started searching the web for a solution. After about 30 minutes, when I had read about the power+volume button combination, I tried this combination (until then the Google page showed for more than 30 minutes). The Nexus indeed showed the Fastboot screen, and I had to plug it back in the PC's USB to get the buttons "start", "recovery mode", "power off" and "restart bootloader" working. None of them had any effect.
The fastboot screen showed the product name "grouper", the lock state as "locked"; the bootloader as version 3.34 and the HW version as ER3.
I downloaded the "Nexus root toolkit" from WugFresh and tried to flash it back to "stock" with Android 4.1.1 JRO03D. The tool did show my serial number, btw.... Until then, I had good hopes, but then it went wrong: the tool downloaded the files, unpacked them and said something about "wiping flash" and everything froze. After about 20 minutes, I concluded it had locked-up and unplugged the device.
It now seems to be completely "bricked"...
I can no longer get to the fastboot screen; Not even with the 3-button trick... it always shows the Google screen and immediately shows the "dead robot" screen with the exclamation mark.
The Nexus does not start up Android, so I cannot activate ADB/ USB debugging...
The device is no longer recognized by my PC; the PC doesn't make the "USB hooked up/disconnected" sound anymore
I tried uninstalling the drivers and installed the "naked drivers", no solution -- they show up with yellow exclamation marks
I installed the SDK, and "fastboot.exe devices" shows nothing
I downloaded the "Nexus 7 Toolkit 2.0"; I cannot access the tablet, no serials show, drivers cannot be installed
FYI: I did not try to root it or unlock it. I rebooted my PC, I power-cycled the Nexus, I changed USB ports, sigh...
I'm afraid I actually bricked my device... If so indeed, and given the fact that I cannot access the device with any of the tools/toolkits, is there anything I can do to put it back to factory settings?
Someone else may chime in with some help, but I think using the toolkit screwed you. Had you just used fastboot while you had the bootloader up you could have reflashed the stock rom yourself using the file from here and these commands.. but since you can't get into the bootloader now I think its hosed, but I could be wrong though.
I just noticed that when I press the power + volume up button, my PC detects it as an "Asus Transformer Prime APX Interface"?
Would this be another "way in"? (found something about NVflash on Google?)
Here are two threads on the topic, however I don't think they restore it that way since mostly its done thru the bootloader
http://forum.xda-developers.com/showthread.php?t=1879228
http://forum.xda-developers.com/showthread.php?t=1882753
and people still continue to use toolkits because its easier. in reality its just easier to mess upon your device. reading through the forums i have yet to see someone that messed up their device with fastboot oem unlock amd fastboot flash recovery recovery.img.
To be honest; I feel the toolkits are great for people that know what they're doing and understand the process and are just looking for a quick way to do it.
People that are new to the rooting scene and don't understand the process are the people that SHOULDN'T be using these toolkits. They need to learn about the process and do it a few times manually before even attempting the toolkits.
OK guys, I got the message and yep, shouldn't have used the toolkit. **guilty** :cyclops:
But what advise do you guys have? Would the APX/NVFlash path make sense?
Or can you advise how to get support from Google/Asus in Belgium (bought tablet in Staples US )
thanks!
Considering it doesn't seem anyone has used NVFlash to restore it looks like you are going to have to return/exchange/RMA whatever option is available to you, unless its figured out
i see you pressing volume up and down and power button to get into the bootloader.. but thats wrong. its power button + volume down to get into the bootloader(maybe thatll make a difference for you). but yea, chances are that youll need to go for an exchange/repair.
Nvflash should work though. I haven't used it since.my last tablet and.unfortunately I forget how to use it. I don't think zip files can be used. I think someone could help him that knows how to set up a folder of files for nvflash.
simms22 said:
i see you pressing volume up and down and power button to get into the bootloader.. but thats wrong. its power button + volume down to get into the bootloader(maybe thatll make a difference for you). but yea, chances are that youll need to go for an exchange/repair.
Click to expand...
Click to collapse
hi, the combination did the job before, but just to be sure, I have tried them all:
power + vol up + vol down: black Google screen, followed by the dead robot with exclamation mark sign...
power + vol down: black Google screen, followed by the dead robot with exclamation mark sign...
power + vol up: Goes into APX mode (and PC chimes)
bigooze said:
hi, the combination did the job before, but just to be sure, I have tried them all:
power + vol up + vol down: black Google screen, followed by the dead robot with exclamation mark sign...
power + vol down: black Google screen, followed by the dead robot with exclamation mark sign...
power + vol up: Goes into APX mode (and PC chimes)
Click to expand...
Click to collapse
robot with an exclamation is the stock recovery. it wants to be flashed with the stock google image https://developers.google.com/android/nexus/images#nakasi
simms22 said:
robot with an exclamation is the stock recovery. it wants to be flashed with the stock google .img
Click to expand...
Click to collapse
Hmm... And how would one do this? What tool should be used?
bigooze said:
Hmm... And how would one do this? What tool should be used?
Click to expand...
Click to collapse
read the page and links provided there, the instructions are there.
simms22 said:
read the page and links provided there, the instructions are there.
Click to expand...
Click to collapse
Dont think you can flash those files thru recovery, I already posted that link for him unfortunately without the bootloader I think hes hosed
In order to use these files, you need to have the fastboot tool in your PATH. That tool is compiled as part of every configuration of the Android Open-Source Project and is the tool used to flash custom builds on your device. On GNU/Linux systems, this also implies that you have configured USB access as mentioned in the machine setup instructions.
Your device needs to be in fastboot mode, with the bootloader unlocked. The relevant key combinations and commands are documented on the page about building for devices.
Click to expand...
Click to collapse
When the android with the red mark comes up, press power+vol up, does the recovery come up?
simms22 said:
read the page and links provided there, the instructions are there.
Click to expand...
Click to collapse
Oops... getting late here -- didn't notice the link...
Anyway, the instructions indicate the use of the fastboot tool, which do not work :crying:
my nexus 4 have a strange problem that i don't know if it's just me.
no matter is if the bootloader is locked or unlock i can't get into recovery mode.I just saw Android laying down with red triangle with exclamation mark.
i tried to flash a recovery but i just keep getting error or fastboot will just crash on window.
another problem is after bootloader is unlock. where u use the volume key to select start/restart bootloader/recovery/ poweroff/ won't work. i can choose different one but when i hit power bottom nothing happen. i can only hold and shut off.
i tried everything on this fourm i just don't know what to do. all i want to do is root my nexus 4 and use a custom recovery please help!
fengxshui said:
my nexus 4 have a strange problem that i don't know if it's just me.
no matter is if the bootloader is locked or unlock i can't get into recovery mode.I just saw Android laying down with red triangle with exclamation mark.
i tried to flash a recovery but i just keep getting error or fastboot will just crash on window.
another problem is after bootloader is unlock. where u use the volume key to select start/restart bootloader/recovery/ poweroff/ won't work. i can choose different one but when i hit power bottom nothing happen. i can only hold and shut off.
i tried everything on this fourm i just don't know what to do. all i want to do is root my nexus 4 and use a custom recovery please help!
Click to expand...
Click to collapse
Try using a Nexus 4 Toolkit. It makes things a lot easier for you if you wish to install a recovery.
For the bootloader problem. I'm not sure whats causing it.
The android laying down with exclamation mark is the stock recovery. What you can do is;
install twrp through GooManager. Install GooManager from market, Press menu then install openrecoveryscript.
Then you need to overwrite the stock recovery. Go in the system with root explorer go into system and find the recovery-from.boot.p and change the name by adding .bak to it so you can get it back if needed. Then try reboot into recovery.
Hope this helps you out.
fengxshui said:
my nexus 4 have a strange problem that i don't know if it's just me.
no matter is if the bootloader is locked or unlock i can't get into recovery mode.I just saw Android laying down with red triangle with exclamation mark.
i tried to flash a recovery but i just keep getting error or fastboot will just crash on window.
another problem is after bootloader is unlock. where u use the volume key to select start/restart bootloader/recovery/ poweroff/ won't work. i can choose different one but when i hit power bottom nothing happen. i can only hold and shut off.
i tried everything on this fourm i just don't know what to do. all i want to do is root my nexus 4 and use a custom recovery please help!
Click to expand...
Click to collapse
you are sure your drivers are ok ? check here : http://forum.xda-developers.com/showthread.php?t=1996051
if you can´t get it to work check out mskip toolkit : http://forum.xda-developers.com/showthread.php?t=1995688
Thanks I got it all fixed! Not sure if its my driver or USB port. I reinstall driver and used a different USB port and restart the whole process. Everything works Now. Thanks all!
Sent from my Nexus 4 using xda premium
I have installed 4.2.2 on nexus 7. As I had skipped account login at welcome screen, i could not login the account. I altered the apk of login. After factory reset my device has hanged on setup on welcome screen. I tried installing custom rom through stock bootloader but the bootloader says installation failed. How do I solve thia problem guys???
subin.nexus7 said:
don't know the exact steps, but i got it out of the APX mode and into the bootloader.
1. Tablet plugged into computer.
2. Held Volume Down + Volume Up + Power (simultatenously) for three seconds
3. And then released all, and pressed Power again.
4. Tablet booted into bootloader.
I thought that unlocking the bootloader ALWAYS voided the warranty, but in anycase I flashed reflashed ALL stock and locked the bootloader. Will be sending it to ASUS now. Thanks again!
EDIT:
So I wanted to verify that it was a CPU problem, and I downloaded StabilityTest again and ran the CPU load test. It crashed within two minutes, and went into AXP mode again. To get it out of AXP mode, the correct instructions:
1. Plug in the usb into computer
2. Hold Volume Down + Volume Up + Power simultaneously for like 15 seconds
3. The bootloader should show up.
4. If it doesn't, unplug the usb cable, and plug it back in and then repeat the these procedures.
Click to expand...
Click to collapse
Very helpful! I don't have a problem but I've read about others stuck in APX mode. This should be pinned if it works for those stuck in APX. Maybe you should change the thread title to something about APX solution so it draws some attention.
kieso said:
Very helpful! I don't have a problem but I've read about others stuck in APX mode. This should be pinned if it works for those stuck in APX. Maybe you should change the thread title to something about APX solution so it draws some attention.
Click to expand...
Click to collapse
Well... being stuck in APX doesn't necessarily mean your hardbricked. (Corrupt or erased bootloader).
But being hardbricked DOES mean your device will default to APX mode.
To use a mathematical metaphor, one is a SUBSET of the other.
-------
bftb0 has posted an exhaustive list of Nexus 7 button press combos here...
http://forum.xda-developers.com/showthread.php?t=2133986
... which includes how to pro-actively get into APX mode... although until somebody figures how to nvFlash the N7, APX is sort of redundant.
Rgrds,
Ged.
Delete
subin.nexus7 said:
I have installed 4.2.2 on nexus 7. As I had skipped account login at welcome screen, i could not login the account. I altered the apk of login. After factory reset my device has hanged on setup on welcome screen. I tried installing custom rom through stock bootloader but the bootloader says installation failed. How do I solve thia problem guys???
Click to expand...
Click to collapse
I'm sort of confused about the relationship between your edited post and what (apparently ?) kieso quoted, but I'll throw out a few suggestions:
1) AFAIK, there is no way to flash a dev ROM using fastboot (only the boot image of a dev ROM can be flashed this way). You said "bootloader", not "custom recovery" ... so that implies using fastboot. If that is not the case, then your use of terminology is not correct. (It's a computer - reporting details correctly is incredibly important).
2) If you bypass the WiFi login, an account can be added at any time later using the settings menu or simply by launching the Google Play (market) app - there is no need to "alter the apk of login", whatever that means.
3) I would recommend at this point that you start completely over by flashing a factory ROM using fastboot - see the sticky thread about returning to stock using fastboot. If you already have the 4.18 bootloader installed, I recommend you avoid like the plague any operation involving flashing the bootloader.
4) It should be obvious from the trouble that you got yourself into that you should learn what nandroid backups are and that you START USING THEM. The first thing you do after rooting is "make a backup", not "flash a ROM"
good luck
Thanq so much.But still some clarification needed
Now What do I do? My nexus 7 can't pass through at welcome screen saying saying unfortunately setup wizard has stopped. and in recovery{i have no custom recovery, I use bootloader 4.18} i cant flash any rom. I just want to start device any how.. any way.. Is there any way??
subin.nexus7 said:
Now What do I do? My nexus 7 can't pass through at welcome screen saying saying unfortunately setup wizard has stopped. and in recovery{i have no custom recovery, I use bootloader 4.18} i cant flash any rom. I just want to start device any how.. any way.. Is there any way??
Click to expand...
Click to collapse
I guess I am having trouble understanding the sum total of information you have provided - I guess you have omitted some information or mis-stated something. No custom recovery sort of implies a full stock device, but yet you previously mentioned modifying/changing an .apk in /system... normally that would be possible only with a rooted ROM or a custom recovery to do that.
If your tablet is 100% stock, a factory reset of the tablet should allow you to boot once again - at the cost of deleting everything you put on the device, including all files you put on the (pseudo-) SD card.
If that is the case:
- press and hold power+vol-down until the bootloader screen shows up
- use vol-up/vol-down to select "start recovery" and press the power button
- an android lying on it's back should show up; this is the stock recovery splash screen, so
- press power+vol-up simultaneously for about one second - the stock recovery menu should show up
- select factory reset (with vol-up/vol-down) and press the power button.
good luck
bftb0 said:
I guess I am having trouble understanding the sum total of information you have provided - I guess you have omitted some information or mis-stated something. No custom recovery sort of implies a full stock device, but yet you previously mentioned modifying/changing an .apk in /system... normally that would be possible only with a rooted ROM or a custom recovery to do that.
If your tablet is 100% stock, a factory reset of the tablet should allow you to boot once again - at the cost of deleting everything you put on the device, including all files you put on the (pseudo-) SD card.
If that is the case:
- press and hold power+vol-down until the bootloader screen shows up
- use vol-up/vol-down to select "start recovery" and press the power button
- an android lying on it's back should show up; this is the stock recovery splash screen, so
- press power+vol-up simultaneously for about one second - the stock recovery menu should show up
- select factory reset (with vol-up/vol-down) and press the power button.
good luck
Click to expand...
Click to collapse
when you say at the cost of deleting everything, does this include deleting everything in the bootloader because thats what I did when I used the command "fastboot erase bootloader"
Yes, I know, everyone knows how to enter safe mode, bootloader, and recovery.
I found there are some inconsistencies to entering and using recovery depending on your which software you are running. In addition there are multiple ways of entering stock recovery.
Also I always see people asking this question because somehow the keypress order is not intuitive.
Entering Safe Mode
Tablet booted and running Android
Press/Hold Power button until power menu shows up
Tap/Hold Power off option
Choose OK to reboot in safe mode
Tablet powered down
Press/Hold Power button until Google screen shows up, RELEASE Power button
Press/Hold VolDn until Android has booted up
If successful, you will see Safe mode overlayed on bottom left of screen.
Entering Bootloader (ie fastboot mode)
Tablet booted and running Android
From adb
adb reboot bootloader
can also choose recovery from menu after bootloader comes up
From app
Use Quick Boot from Google Play
Tablet powered down
Power+VolDn while booting to enter bootloader
Release buttons after you see bootloader screen
Entering Stock Recovery
Tablet booted and running Android
From adb
adb reboot recovery
From app
Use Quick Boot from Google Play
Tablet powered down
Power+VolUp while booting to enter recovery
You can release buttons after you see Google on screen
When Stock Recovery starts you will see the Android fallen down screen
To bring up the Recovery menu
Power+VolUp to show recovery menu
Must be this sequence Press/Hold Power, THEN Press/Release VolUp, release Power
Within menu
VolUp to move up
VolDn to move down
Power to select
In addition, I found an inconsistency with JSS15J stock recovery that wasn't in the JWR66N recovery
While at the Android fallen down screen if you mistakenly press
VolUp
instead of
Power+VolUp
you will still get the Recovery menu.
However, VolUp will no longer function. It will instead become a toggle for switching between the Recovery menu and the Android fallen down screen
Android fallen down screen
VolUp to toggle recovery menu
Within menu
VolUp does not work since it toggles recovery menu
VolDn to move down
Power to select
sfhub said:
Entering Stock Recovery
Tablet booted and running Android
From adb
adb reboot recovey
Click to expand...
Click to collapse
Are you sure with this command. I think it must be => adb reboot recovery <= or am I wrong ???
pRo_lama said:
Are you sure with this command. I think it must be => adb reboot recovery <= or am I wrong ???
Click to expand...
Click to collapse
Sorry, typo, fixed.
i`m on completely stock JSS15Q and i cant get into stock recovery. When im trying i see "no command" and red exclamation mark on the laying robot. What should i do?
laska300 said:
i`m on completely stock JSS15Q and i cant get into stock recovery. When im trying i see "no command" and red exclamation mark on the laying robot. What should i do?
Click to expand...
Click to collapse
sfhub said:
Entering Stock Recovery
Tablet powered down
Power+VolUp while booting to enter recovery
You can release buttons after you see Google on screen
When Stock Recovery starts you will see the Android fallen down screen
To bring up the Recovery menu
Power+VolUp to show recovery menu
Must be this sequence Press/Hold Power, THEN Press/Release VolUp, release Power
Within menu
VolUp to move up
VolDn to move down
Power to select
Click to expand...
Click to collapse
Please see RED section
Does the presence or absence of the red exclamation triangle mean anything?
Wot does safe mode do?
Anderson2 said:
Does the presence or absence of the red exclamation triangle mean anything?
Click to expand...
Click to collapse
I don't remember if there are two images one with and one without the triangle. I think I've only seen the image with the red exclamation point.
I've never seen anything to indicate the red exclamation mark is something you need to pay attention to.
Now if you apply an update and there is an error, then that is something I would pay attention to.
LoVeRice said:
Wot does safe mode do?
Click to expand...
Click to collapse
It doesn't load the stuff you added.
It is similar to safe mode on a PC, used to diagnose whether the issue is in the stock ROM or is in something you introduced by installing some app.
I Have a probleme
since a bought TAB 3 10.1 and it's boot into safe mode i'v restart it and turrn it off the back on but it didn't go what should i do ?
This thread is about nexus 7.
sfhub said:
This thread is about nexus 7.
Click to expand...
Click to collapse
oh sorry i was panic so i searched in every thing
Bootloader
If none of that works, try the command with a dash "adb reboot-bootloader" Depends on your device sometimes, sometimes unplugging your device right after you enter this command will keep it from getting stuck at the boot logo screen. If that doesn't work, hold the power button to power device down and then boot it into recovery instead using the button combo. Then you can wipe cache & start all over again.
I'm not even able to get into Recovery. I can get to the bootloader, then I select "Recovery mode" and it shows the Google logo, but it never goes into recovery. I have let it sit at the Google logo for a couple of hours, and end up just holding down the power button to shut it down.
I have tried Skipsofts toolkit, as well as Wug's, to try to unlock the bootloader. This ends up with the device hanging at the "Unlock bootloader" screen after selecting "Yes". Again, I have left it in this state for well over an hour with no change.
Here's some info on my 2013 Nexus 7:
KitKat 4.4.4
Never rooted
Never unlocked bootloader
HW version rev-e
Bootloader version FLO-04.02
I suspect my Nexus knew I was supposed to go on travel next week and is faking sick.
Any help would be appreciated. Thanks.
Hi guys i have a google nexus 5 and it is locked state. It is getting booted again and again but it jiust reaches google logo and again restarts. Safe boot is also enabled so i cant enter in recovery mode also. Please help me ASAP.
Hi
I rooted my nexus 10 some months ago. All worked fine until yesterday. I wanted to go back to original firmware and used the WUGs nexus root toolkit to download 4.4.3 version and flash it. But afterwards the tablet doesnt boot anymore. Google logo appears and then the circle thing never goes away. I searched many threads, and all base on going into fastboot and flash again, but thats the problem. I cant get into fastboot. The usual combination (Power and vol+ and vol-) doesnt work! I tried many other combinations with different timings, longer press only vol+ and power ...., I always get to google logo after it vibrates.
Is there any other way to get into the fastboot mode ?
Can I connect it to the computer and interrupt the boot process when I switch it on via the PC?
thanks in advance
regards
Erich
Try to connect it to PC with original usb cable and run "adb devices".
If you see Nexus device, you can try "adb reboot recovery" and upload a ROM to /sdcard with "adb push" for flash it.
Hi
Thanks for your relpy.
But thats the problem, even if I could upload a file with adb, which is not working, how would I flash it if I cant get into fastboot or recovery mode ???
thanks anyway
regards
Erich
I think what patzzz is saying is that it depends on your bootloop, often is the case that when someone is in a bootloop the kernel does initiate and adb is functional. Not always but at times for sure.
So if so you can attempt
adb reboot recovery
Or
adb reboot bootloader
If the above doesn't work than you will have to continue trying to boot to bootloader manually with key presses (which I believe is power on while holding volume down)
Best of luck!
Hi
Thanks for the tip. Unfortunately it doesnt work. It made a batch file which calls adb devices and adb reboot bootloader in a loop, so it can send it to the device if it is found, but the tablet isnt regonized, tried some reboots and no luck, adb cant find it )))-:
regards
Erich
It seems a brick, but you can try using fastboot command instead of adb:
Code:
fastboot devices
fastboot reboot-bootloader
hundsmiachn said:
Hi
I rooted my nexus 10 some months ago. All worked fine until yesterday. I wanted to go back to original firmware and used the WUGs nexus root toolkit to download 4.4.3 version and flash it. But afterwards the tablet doesnt boot anymore. Google logo appears and then the circle thing never goes away. I searched many threads, and all base on going into fastboot and flash again, but thats the problem. I cant get into fastboot. The usual combination (Power and vol+ and vol-) doesnt work! I tried many other combinations with different timings, longer press only vol+ and power ...., I always get to google logo after it vibrates.
Is there any other way to get into the fastboot mode ?
Can I connect it to the computer and interrupt the boot process when I switch it on via the PC?
thanks in advance
regards
Erich
Click to expand...
Click to collapse
I suggest you do a factory reset from the stock. You have gone back to stock firmware so you should have stock recovery. I had this happen once and this work for me.
Hi
I will try it with fastboot too, maybe it works....
How can I do a factory reset without recovery mode ?
thanks
regards
Erich
hundsmiachn said:
Hi
I will try it with fastboot too, maybe it works....
How can I do a factory reset without recovery mode ?
thanks
regards
Erich
Click to expand...
Click to collapse
https://support.google.com/nexus/answer/4596836?hl=en
1.If your tablet is on, turn it off.
2.Press & hold the Power, Volume Up, and Volume Down buttons at the same time for several seconds. You'll see the word "Start" with an arrow drawn around it.
3.Press the Volume Down button twice to highlight Recovery mode.
4.Press the Power button to start Recovery mode. You'll see an image of an Android robot with a red exclamation point and the words "No command."
5.While holding down the Power button, press the Volume Up button.
6.Use the volume buttons to scroll to "Wipe data/factory reset," then press the Power button to select it.
7.Scroll down to "Yes - erase all user data," then press the Power button to select it.
>>2.Press & hold the Power, Volume Up, and Volume Down buttons at the same time for several seconds. You'll see the word "Start" with an arrow drawn around it.
Thats the problem, it doesnt work! Tried it a dozent times, only Google logo appears.....
regards
Erich
hundsmiachn said:
>>2.Press & hold the Power, Volume Up, and Volume Down buttons at the same time for several seconds. You'll see the word "Start" with an arrow drawn around it.
Thats the problem, it doesnt work! Tried it a dozent times, only Google logo appears.....
regards
Erich
Click to expand...
Click to collapse
Are your volume keys even working?
Sent from my Nexus 10 using Tapatalk
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