Database Users

Nexus 4 stuck on boot screen after update

Need some help.
I just sideloaded the 4.3 update to phone and now it's stuck on the 'X' loading screen.
My phone was rooted, but all stock (including the bootloader). I used the sideload ADB command and everything went fine, but the phone now won't boot.
How do I fix this?

did you data wipe(factory reset) before flashing?? if not, you have too.

I applied the OTA...didn't think I had to
Any idea on how I fix it now?
Really don't want to lose all my data

Install a custom recovery and wipe or apply factory image

favaroooo said:
Install a custom recovery and wipe or apply factory image
Click to expand...
Click to collapse
Is there a way I can fix it without wiping everything?

theprodigy85 said:
Is there a way I can fix it without wiping everything?
Click to expand...
Click to collapse
I do not think because you have to change recovery you must unlock the bootloader and unlock bootloader wipe the phone

theprodigy85 said:
Is there a way I can fix it without wiping everything?
Click to expand...
Click to collapse
no, its the data(and other stuff) causing it not to boot. same thing when flashing custom rom, you wipe when fkashing different roms. and going from android 4.2.2 to 4.3, theres many changes, enough to consider it a different rom.

Shoot...I should have done more research before doing this.
I did a factory reset through the stock bootloader...but it's still looping on the 'X' screen.
Can someone walk me through this or point me to a guide?
Bootloader is currently unlocked and I'm able to get into the factory recovery.

theprodigy85 said:
Shoot...I should have done more research before doing this.
I did a factory reset through the stock bootloader...but it's still looping on the 'X' screen.
Can someone walk me through this or point me to a guide?
Bootloader is currently unlocked and I'm able to get into the factory recovery.
Click to expand...
Click to collapse
are you flashing a zip or an img file??

simms22 said:
are you flashing a zip or an img file??
Click to expand...
Click to collapse
Initially, I flashed the OTA zip.
I'm okay with just restoring everything back to factory at this point...

Try to restore using the factory image

theprodigy85 said:
Initially, I flashed the OTA zip.
I'm okay with just restoring everything back to factory at this point...
Click to expand...
Click to collapse
yea, the zip youd want to wipe data/factory reset, then flash the rom. dirty flashing wont help since the changes are big enough.

theprodigy85 said:
Initially, I flashed the OTA zip.
I'm okay with just restoring everything back to factory at this point...
Click to expand...
Click to collapse
I bought my ole lady a Nexus 4 for Valentines day, anyway, today she got the OTA update and let it install the update. Now mind you she is 100% stock, adb debugging was not enabled, and her bootloader was still locked. (She would not let me touch her Nexus 4 lol) When the device rebooted it stuck on Android Upgrading finishing boot. So I said well let me see what I can do, this is what I did to fix it.
I use only Ubuntu so this may not work on windows i do not know. I Booted the device to the bootloader, connected it to my laptop via USB. I opened a terminal and typed in "sudo fastboot devices" and entered my password when promted and this gave me the device ID and fastboot letting me know fastboot was working. I then typed in "sudo fastboot reboot" and the device rebooted but was stuck on the bootanimation. I opened the internal storage up on my laptop in my file explorer and made a copy of her internal storage. Next I booted the device back into the bootloader then opened a terminal and typed in "sudo fastboot oem unlock" and the device gave me the unlock warning and the yes or no options. I selected yes so it would factory reset. After it did the factory reset the device reboot and booted to the setup welcome screen. Hope this helps others, also thanks to my good good friend Ljjehl for reminding me to use "sudo".
Edit: If you open the command promt with Administrative permissions in Windows this will work in Windows as well. Go to C:\Windows\System32\cmd.exe and right click on the cmd.exe file and select run as administrator. Then CD to the location with your fastboot.exe command. Thanks to another good friend TheBr0ken.

Thanks for the help...
I just ended up flashing each of the 4.3 components from the factory image. Just annoyed that I lost everything...

I'm stuck at the same screen. I received the OTA update, I didn't do anything special. My phone is unlocked and rooted (or WAS) but that was months ago, the rest is stock.
I think having encryption on my phone may have made it do this. I don't think Google anticipated doing the update properly for encrypted phones. Now I fear I've lost everything because even if I could connect, all data is encrypted...

similar problem
After starting to OTA update it was going smoothly, i was making breakfast, came back to find my screen at the "starting apps" screen frozen. The little circle that rotated wasnt doing anything so i left it there for awhile longer and still nothing. It would not move off that screen so i held power button down and restarted. now its stuck at the X screen also.

Yeah, I'm stuck there too. Already tried Factory Rest, didn't work. So what can I do?

I was on stock 4.2.2 and unrooted. I used the 'Google Services Framework' hack to force the 4.3 OTA update. The update downloaded successfully, phone restarted to apply the update and then restarted again. And now its stuck at the Google screen and keeps on restarting :crying:
I dont have the USB drivers installed on my PC too.

Same Problem
I have a nexus 4 (stock and unrooted),after 4.3 update,it is lagging during phone lock on/off (2 sec/5 sec).Hence I restarted my phone,and it stuck at "x" logo.Did clean data 3 times and then its working.
The problem is,in 2 days,I have experienced and done above thrice?
What could have gone wrong?

Hi guys,
I've just found how to correct this problem. All you have to do is to correctly wipe your phone before flashing factory image.
So :
Fastboot erase boot
Fastboot erase recovery
Fastboot format cache
Fastboot format system
Fastboot format userdata
I've just unbrick a n4 this way 15 minutes ago.
I have found the problem in recovery where you can see error log saying "cannot mount cache"
So formating correct the issue.
Hope it can help, fingers crossed.
Sent from my Galaxy Nexus using xda premium

TWRP bootloop

Hi, I've just done a standard factory reset while using TeamCanjica Cyanogenmod 12 ROM for I9500. Now it's looping with the "teamwin" screen, even when doing a standard boot (not willing to go to recovery). The recovery isn't loaded either, it just loops on that screen.
I've tried to reinstall the recovery with ODIN, but the same happens.
Any idea? Thanks

Likely a hardware issue. One or possibly both buttons in the key combo may be stuck.

It happened just after doing the factory reset. I disassembled the phone and cleaned it completely, but it's still looping.

Try booting into fastboot and running
fastboot erase cache
fastboot reboot
Hope this helps

ndlarsen said:
Try booting into fastboot and running
fastboot erase cache
fastboot reboot
Hope this helps
Click to expand...
Click to collapse
No Samsung device has fastboot.

Lennyz1988 said:
No Samsung device has fastboot.
Click to expand...
Click to collapse
Guess I gave a useless advise and stand corrected, then.

I've just fixed it. It turns out that there wasn't any hardware issue, it seems like some boot code got corrupted. The only way I found to fix it was to flash stock firmware and repartition the device.
Thanks anyway folks

Soft Bricked Nexus 6P With Locked Bootloader (Need Help)

My Nexus 6P is stuck on the Android boot animation after installing the Android Beta OTA that came out today. I waited like 30 Minutes and nothing was happening so I tried Clearing Cache which did nothing then factory resetting, Clearing Cache & Even sideloading the OTA using ADB to no avail. My huge mistake was not having OEM Unlocking enabled so now I can't even flash stock android.. I know this is my fault for being so stupid but is there anything at all I can do to save my phone?

AlfexOmega said:
My Nexus 6P is stuck on the Android boot animation after installing the Android Beta OTA that came out today. I waited like 30 Minutes and nothing was happening so I tried Clearing Cache which did nothing then factory resetting, Clearing Cache & Even sideloading the OTA using ADB to no avail. My huge mistake was not having OEM Unlocking enabled so now I can't even flash stock android.. I know this is my fault for being so stupid but is there anything at all I can do to save my phone?
Click to expand...
Click to collapse
I'm in the exact same boat...hopefully something can be done, but I'm afraid we're idiots for not having checked OEM Unlocking. I've tried adb sideloading the OTA image, but as you said, with a locked bootloader, we've got nothing. Anybody have any ideas?

You might be able to use ADB to modify the OEM Unlock setting while booting.
Also, if you ever plan to mess with your OS, especially alpha/beta versions, always have your bootloader unlocked to prevent issues like this.

Use Fastboot boot [[[name of latest twrp]]].img (make sure the .img is in the adb folder on your pc) and then do a full system wipe (not just factory reset, but literally everything, internal and external -- access this from the advanced menu in twrp). That should boot you into the system so that you can enable oem unlocking, unlock the bootloader, and carry on like normal.

imatts said:
Use Fastboot boot [[[name of latest twrp]]].img (make sure the .img is in the adb folder on your pc) and then do a full system wipe (not just factory reset, but literally everything, internal and external -- access this from the advanced menu in twrp). That should boot you into the system so that you can enable oem unlocking, unlock the bootloader, and carry on like normal.
Click to expand...
Click to collapse
Live booting TWRP works on the 6P even with the bootloader is locked?
Sent from my Nexus 5X using Tapatalk

imatts said:
Use Fastboot boot [[[name of latest twrp]]].img (make sure the .img is in the adb folder on your pc) and then do a full system wipe (not just factory reset, but literally everything, internal and external -- access this from the advanced menu in twrp). That should boot you into the system so that you can enable oem unlocking, unlock the bootloader, and carry on like normal.
Click to expand...
Click to collapse
Can't boot twrp.img because the device is locked. Anything else I can do?

I had something similar like this happen, for my fix, all I did was boot to bootloader, cleared cache and then did a complete shutdown, do not just reboot, just rebooting, would go thru the boot loop, but a full power down allowed it to boot up normally. Not sure if it will help in your situation, but it's an easy try

spookytay said:
I had something similar like this happen, for my fix, all I did was boot to bootloader, cleared cache and then did a complete shutdown, do not just reboot, just rebooting, would go thru the boot loop, but a full power down allowed it to boot up normally. Not sure if it will help in your situation, but it's an easy try
Click to expand...
Click to collapse
No luck for me, unfortunately. Keep in mind that I tried to sideload the OTA.zip with a locked bootloader before doing this, so that may have made this process not work. For those who haven't tried to "fix" their failed installation like I did, give the cache clear a try first.

Apparently some people can use the fastboot format command while their bootloader is locked. You can try booting into the bootloader and issuing these commands. (THIS WILL WIPE YOUR ENTIRE DEVICE INCLUDING SDCARD/INTERNAL STORAGE. Of course, your device is now bricked, so I'm sure this is fine for you.)
Code:
fastboot format cache
fastboot format userdata

My 6P is now fully working thanks to Matt1515 on another thread! This is a link to the OTA downgrade from N developer preview 3 to 6.0.1 worked like a charm for me! Just use recovery ADB sideloading
https://android.googleapis.com/pack.../53bd5f816ce0706903d1a69d50bca6cd4f52b800.zip

AlfexOmega said:
My 6P is now fully working thanks to Matt1515 on another thread! This is a link to the OTA downgrade from N developer preview 3 to 6.0.1 worked like a charm for me! Just use recovery ADB sideloading
https://android.googleapis.com/pack.../53bd5f816ce0706903d1a69d50bca6cd4f52b800.zip
Click to expand...
Click to collapse
Glad you got it working! Hopefully it works for the other guy too. Probably best to use the factory image if you wanna update to N, with OEM Unlocking enabled

lightmastertech said:
Glad you got it working! Hopefully it works for the other guy too. Probably best to use the factory image if you wanna update to N, with OEM Unlocking enabled
Click to expand...
Click to collapse
This method will work 100% just adb sideload the package and done. My idea worked thanks to the guy who posted the ota zip

Ame123 said:
This method will work 100% just adb sideload the package and done. My idea worked thanks to the guy who posted the ota zip
Click to expand...
Click to collapse
Hello guys. I'm having the same problem here: installed the update last Thursday, apparently didn't have usb debugging checked on and I can't get past the boot animation.
Tried everything: format several times, cleared cache, sideload, etc. I've tried to sideload this package you guys are talking about but unfortunately this doesn't work either... In cmd it says <waiting for devices>. Tried different usb ports and everything - still nothing

silviuardelean said:
Hello guys. I'm having the same problem here: installed the update last Thursday, apparently didn't have usb debugging checked on and I can't get past the boot animation.
Tried everything: format several times, cleared cache, sideload, etc. I've tried to sideload this package you guys are talking about but unfortunately this doesn't work either... In cmd it says <waiting for devices>. Tried different usb ports and everything - still nothing
Click to expand...
Click to collapse
Seems like it could be a driver issue. If you run adb devices does your device show up?

freezerbite said:
Seems like it could be a driver issue. If you run adb devices does your device show up?
Click to expand...
Click to collapse
Yes, the device was showing up in cmd but couldn't get over <waiting for devices>... I've tried to install TWRP and failed again. After trying to sideload the image a dozen times and clearing cache, formatting data, etc several times, it somehow worked in the end. Thank you very much!

It might sound like a dumb question, but how do i Side load through ADB? can you please point me in the right direction. I'd really appreciate it! @silviuardelean @Ame123 @AlfexOmega Actually, I don't think I ever enabled usb debugging

GeorgeOSbeta said:
It might sound like a dumb question, but how do i Side load through ADB? can you please point me in the right direction. I'd really appreciate it! @silviuardelean @Ame123 @AlfexOmega Actually, I don't think I ever enabled usb debugging
Click to expand...
Click to collapse
I was able to get mine to work without having it enabled you could try using Nexus Root Toolkit it guides you through how to do everything
https://www.youtube.com/watch?v=LfDSZsr6230

Locked bootloader 7.1.1 ota preview help!
I have the latest preview build directly installed ota from Google. The phone just started bootlooping the other day for no apparent reason. I didn't have the developer options on or oem unlock enabled.
I can get to bootloader mode and recovery mode. I have wiped and reset from recovery with no help. I can access adb and fastboot on the pc but it won't let me write any files because of the locked bootloader. Anything I try to sideload so far gives an error. Any further suggestions?

AlfexOmega said:
My 6P is now fully working thanks to Matt1515 on another thread! This is a link to the OTA downgrade from N developer preview 3 to 6.0.1 worked like a charm for me! Just use recovery ADB sideloading
https://android.googleapis.com/pack.../53bd5f816ce0706903d1a69d50bca6cd4f52b800.zip
Click to expand...
Click to collapse
I'm full stock with locked bootloader. How do I install this package? Flashing through recovery or with adb (and in this case, which commands should I use)?

solefero69 said:
I'm full stock with locked bootloader. How do I install this package? Flashing through recovery or with adb (and in this case, which commands should I use)?
Click to expand...
Click to collapse
You use recovery to sideload it via adb. If you are unsure how to do so you can download and use Nexus Root Toolkit it does everything for you, it's really useful This video will help
https://www.youtube.com/watch?v=LfDSZsr6230

How to fix boot loop without OEM unlocking allowed or allow it using fastboot?

I have recently purchased Nexus 6P which has boot loop problem and I know that I could potentially fix this issue by side loading OTA image via adb or flashing full factory image via fastboot. Side loading has completed successfully, but it hasn't fixed boot loop issue. Also I cannot flash full factory image because OEM unlocking wasn't allowed.
Maybe someone knows how to allow OEM unlocking using fastboot? I will appreciate any help. Thanks in advance!

anokmik said:
I have recently purchased Nexus 6P which has boot loop problem and I know that I could potentially fix this issue by side loading OTA image via adb or flashing full factory image via fastboot. Side loading has completed successfully, but it hasn't fixed boot loop issue. Also I cannot flash full factory image because OEM unlocking wasn't allowed.
Maybe someone knows how to allow OEM unlocking using fastboot? I will appreciate any help. Thanks in advance!
Click to expand...
Click to collapse
Not possible. If the bootloader is locked and you can't boot into Android OS to allow OEM unlocking, you won't be using fastboot. Any luck using stock recovery to factory reset after a sideload? FYI all data on the phone will be lost.

RoyJ said:
Not possible. If the bootloader is locked and you can't boot into Android OS to allow OEM unlocking, you won't be using fastboot. Any luck using stock recovery to factory reset after a sideload? FYI all data on the phone will be lost.
Click to expand...
Click to collapse
You mean by factory reset formatting cache and data from recovery options?
Also I'm currently on MTC20F/6.0.1 build. Maybe it is reasonable to sideload more recent version?

anokmik said:
You mean by factory reset formatting cache and data from recovery options?
Also I'm currently on MTC20F/6.0.1 build. Maybe it is reasonable to sideload more recent version?
Click to expand...
Click to collapse
Yeah that's what I meant. Factory reset and cache wipe from stock recovery options. I guess it couldn't hurt to try sideloading 7.1.1.
It sort of sounds like the issue people had with the bugged versions of TWRP when restoring a backup, but the phone has stock recovery, right? I'll post a link to the thread where a bunch of people were collaborating to try to figure it out. You can search the thread to see if any suggestions help you out. I don't personally follow the thread, since I never had the issue and generally don't restore nandroid backups unless I absolutely have to. Usually if I need to restore I just plug into a PC and restore manually.
Edit: http://forum.xda-developers.com/nexus-6p/help/figure-brick-t3450921/page44
Not sure if a solution is there for you, but can't hurt to check out.

anokmik said:
I have recently purchased Nexus 6P which has boot loop problem and I know that I could potentially fix this issue by side loading OTA image via adb or flashing full factory image via fastboot. Side loading has completed successfully, but it hasn't fixed boot loop issue. Also I cannot flash full factory image because OEM unlocking wasn't allowed.
Maybe someone knows how to allow OEM unlocking using fastboot? I will appreciate any help. Thanks in advance!
Click to expand...
Click to collapse
When did you purchase the phone?
Was it used before purchasing?
What version of Android was running on the phone when it bootlooped?
Does your phone boot upto Android colorful dots animation or boots upto Google logo only?
Please answer these questions to give us insight about your problem.

RoyJ said:
Yeah that's what I meant. Factory reset and cache wipe from stock recovery options. I guess it couldn't hurt to try sideloading 7.1.1.
It sort of sounds like the issue people had with the bugged versions of TWRP when restoring a backup, but the phone has stock recovery, right? I'll post a link to the thread where a bunch of people were collaborating to try to figure it out. You can search the thread to see if any suggestions help you out. I don't personally follow the thread, since I never had the issue and generally don't restore nandroid backups unless I absolutely have to. Usually if I need to restore I just plug into a PC and restore manually.
Edit: http://forum.xda-developers.com/nexus-6p/help/figure-brick-t3450921/page44
Not sure if a solution is there for you, but can't hurt to check out.
Click to expand...
Click to collapse
Yep, this device has stock recovery and I will try to sideload 7.1.1 with factory reset and will reply here with the result. Also thanks for thread link! I will read it and maybe follow up in this thread with some questions.
fapste said:
When did you purchase the phone?
Was it used before purchasing?
What version of Android was running on the phone when it bootlooped?
Does your phone boot upto Android colorful dots animation or boots upto Google logo only?
Please answer these questions to give us insight about your problem.
Click to expand...
Click to collapse
1. Yes, it was used previously by someone.
2. 6.0.1. I guess. This is the build version that is specified in the stock recovery.
3. Unfortunately only Google boot logo appear on device's screen.
Will be very happy if this could help.

anokmik said:
Yep, this device has stock recovery and I will try to sideload 7.1.1 with factory reset and will reply here with the result. Also thanks for thread link! I will read it and maybe follow up in this thread with some questions.
1. Yes, it was used previously by someone.
2. 6.0.1. I guess. This is the build version that is specified in the stock recovery.
3. Unfortunately only Google boot logo appear on device's screen.
Will be very happy if this could help.
Click to expand...
Click to collapse
Can you manually get the device into the bootloader? If so you should be able to flash the full factory image following the instructions on Google's image download page. The flash.bat.all command works even with a locked bootloader and even if USB debugging is not enabled. It saved me a few times when I was soft bricked and nothing else helped.

jhs39 said:
Can you manually get the device into the bootloader? If so you should be able to flash the full factory image following the instructions on Google's image download page. The flash.bat.all command works even with a locked bootloader and even if USB debugging is not enabled. It saved me a few times when I was soft bricked and nothing else helped.
Click to expand...
Click to collapse
are you sure you can flash the factory img with a locked bootloader? I'm counting on this because I can flash rescue OTAs in recovery successfully but nothing changes after OTA sideload. I was hoping I can flash factory img but unfortunately my bootloader is locked.

Alsen Lea said:
are you sure you can flash the factory img with a locked bootloader? I'm counting on this because I can flash rescue OTAs in recovery successfully but nothing changes after OTA sideload. I was hoping I can flash factory img but unfortunately my bootloader is locked.
Click to expand...
Click to collapse
Try fastboot flashing unlock or fastboot oem unlock to unlock your bootloader.
---------- Post added at 09:04 AM ---------- Previous post was at 08:59 AM ----------
jhs39 said:
Try fastboot flashing unlock or fastboot oem unlock to unlock your bootloader.
Click to expand...
Click to collapse
I thought I read that flash-all.bat worked even with a locked bootloader but that may have been wrong. But if you can get into fastboot you should be able to unlock the bootloader.

RoyJ said:
Yeah that's what I meant. Factory reset and cache wipe from stock recovery options. I guess it couldn't hurt to try sideloading 7.1.1.
It sort of sounds like the issue people had with the bugged versions of TWRP when restoring a backup, but the phone has stock recovery, right? I'll post a link to the thread where a bunch of people were collaborating to try to figure it out. You can search the thread to see if any suggestions help you out. I don't personally follow the thread, since I never had the issue and generally don't restore nandroid backups unless I absolutely have to. Usually if I need to restore I just plug into a PC and restore manually.
Edit: http://forum.xda-developers.com/nexus-6p/help/figure-brick-t3450921/page44
Not sure if a solution is there for you, but can't hurt to check out.
Click to expand...
Click to collapse
Steps that I have done from stock recovery:
1. Wipe cache
2. Wipe data/ factory reset
3. Sideload 7.0 (angler-ota-nbd91k-32c2eac8) and the result is successful "script succeded: result was [1.000000]"
4. Wipe cache
5. Wipe data/ factory reset
6. Power off
7. Power on
Unfortunately boot loop persists and if I go back to recovery there is the same build version MTC20F (6.0.1).
jhs39 said:
Can you manually get the device into the bootloader? If so you should be able to flash the full factory image following the instructions on Google's image download page. The flash.bat.all command works even with a locked bootloader and even if USB debugging is not enabled. It saved me a few times when I was soft bricked and nothing else helped.
Click to expand...
Click to collapse
jhs39 said:
Try fastboot flashing unlock or fastboot oem unlock to unlock your bootloader.
I thought I read that flash-all.bat worked even with a locked bootloader but that may have been wrong. But if you can get into fastboot you should be able to unlock the bootloader.
Click to expand...
Click to collapse
For "fastboot oem unlock" command prompt returns "failed: remote: unknown command". I think this is because Google has changed such command to "fastboot flashing unlock", which gives me "failed: remote: oem unlock is not allowed". This because OEM unlocking hasn't been allowed from Developer Options by previous owner and now I cannot get there because of boot loop. Also have tried "flash-all.bat" from 7.0 latest factory image and on each step it returns error "failed: remote: device is locked. cannot flash images" and this is because of locked bootloader.
Possible solution?
In Stock recovery I have "Mount /system" option. Maybe someone can clarify what does it mean and could it potentially fix boot loop in some way? I have tried google for it, but unfortunately have no luck in finding information about this option.
Thanks in advance for any information!

anokmik said:
Yep, this device has stock recovery and I will try to sideload 7.1.1 with factory reset and will reply here with the result. Also thanks for thread link! I will read it and maybe follow up in this thread with some questions.
1. Yes, it was used previously by someone.
2. 6.0.1. I guess. This is the build version that is specified in the stock recovery.
3. Unfortunately only Google boot logo appear on device's screen.
Will be very happy if this could help.
Click to expand...
Click to collapse
Seems like the previous owner had upgraded to NOUGAT and then downgraded to 6.0.1 when he put the device up for sale. This issue occurs because of nougat. Star this issue on Google's website to bring to Google's attention to it
https://code.google.com/p/android/issues/detail?id=230848&thanks=230848&ts=1482412796

You might want to take a look at this:
https://drive.google.com/file/d/0Bz6x7k-VkpUJRjl6WjRhVmdXU0E/view
They are instructions for applying a rescue OTA, which supposedly works even if your bootloader is locked.
---------- Post added at 11:39 AM ---------- Previous post was at 11:29 AM ----------
There is also a toolkit you might want to take a look at:
http://www.wugfresh.com/nrt/

fapste said:
Seems like the previous owner had upgraded to NOUGAT and then downgraded to 6.0.1 when he put the device up for sale. This issue occurs because of nougat. Star this issue on Google's website to bring to Google's attention to it
https://code.google.com/p/android/issues/detail?id=230848&thanks=230848&ts=1482412796
Click to expand...
Click to collapse
Issue has star from me now. Thanks for the link!
jhs39 said:
You might want to take a look at this:
https://drive.google.com/file/d/0Bz6x7k-VkpUJRjl6WjRhVmdXU0E/view
They are instructions for applying a rescue OTA, which supposedly works even if your bootloader is locked.
There is also a toolkit you might want to take a look at:
http://www.wugfresh.com/nrt/
Click to expand...
Click to collapse
I have tried applying rescue OTA and that tool, but they doesn't help me.
The reason for my issue is that OEM unlocking hasn't been allowed by previous owner. So I'm looking for some options how to enable it from fastboot.

anokmik said:
Issue has star from me now. Thanks for the link!
I have tried applying rescue OTA and that tool, but they doesn't help me.
The reason for my issue is that OEM unlocking hasn't been allowed by previous owner. So I'm looking for some options how to enable it from fastboot.
Click to expand...
Click to collapse
Are you running the latest versions of ADB and Fastboot?

This sounds like an issue that would have been covered under warranty --for the original owner. Did you buy the phone knowing about the boot loop problem?

jhs39 said:
Are you running the latest versions of ADB and Fastboot?
Click to expand...
Click to collapse
These are the outputs from command prompt:
adb:
Android Debug Bridge version 1.0.36
Revision 0e9850346394-android
fastboot:
fastboot version 0e9850346394-android
I think that they are the latest, because I'm an Android dev and I'm updating SDK with tools as soon as new version come in.
jhs39 said:
This sounds like an issue that would have been covered under warranty --for the original owner. Did you buy the phone knowing about the boot loop problem?
Click to expand...
Click to collapse
Yep, I have known that device has boot loop issue and it was selling as-is for repair. Also I have known that this issue could be fixed, so it was hit or miss. Now I think that this was a miss.

It's starting to look that way. You would think there would be a way to reformat the drive and start from scratch like a computer. Maybe someone with programming knowledge will find a fix for you. It's odd the owner didn't RMA the phone rather than sell it as is/not working. Huawei was even fixing phones with similar issues for free a couple months out of warranty.

jhs39 said:
It's starting to look that way. You would think there would be a way to reformat the drive and start from scratch like a computer. Maybe someone with programming knowledge will find a fix for you. It's odd the owner didn't RMA the phone rather than sell it as is/not working. Huawei was even fixing phones with similar issues for free a couple months out of warranty.
Click to expand...
Click to collapse
Maybe there are some options for me to contact Huawei and ask for replacement? What are the requirements?

anokmik said:
Maybe there are some options for me to contact Huawei and ask for replacement? What are the requirements?
Click to expand...
Click to collapse
I don't think the warranty is transferable but it won't cost you anything to contact Huawei and see if they will help you out.
http://consumer.huawei.com/in/support/warranty-query/index.htm
You can go to this site to check if the device is still under warranty. I have read about them allowing RMA on 6Ps that were out of warranty so it's worth a try at least.

http://consumer.huawei.com/us/support/warranty-query/index.htm
Sorry this is the site to check if phone is in warranty within the US. Other site was for India.

Failed Factory Reset While Stuck in Boot Loop

My 6p is stuck in bootloop of death and since I can't get out of this condition, Google will be sending a replacement unit. Problem is, I can't even factory reset.
1. The stock recovery just flashes no command and won't let me chose the reset option (its almost like the recovery is in a boot loop itself)
2. TWRP reboots when I try to factory reset or even if I try to erase partitions in the advanced menu.
Is there a way from fastboot to erase my data and internal memory partitions?

mrlad said:
My 6p is stuck in bootloop of death and since I can't get out of this condition, Google will be sending a replacement unit. Problem is, I can't even factory reset.
1. The stock recovery just flashes no command and won't let me chose the reset option (its almost like the recovery is in a boot loop itself)
2. TWRP reboots when I try to factory reset or even if I try to erase partitions in the advanced menu.
Is there a way from fastboot to erase my data and internal memory partitions?
Click to expand...
Click to collapse
Hi, I can suggest you to download latest factory image, reboot to bootloader (power + volume down) and run flash-all.bat.
Cheers!
Inviato dal mio Nexus 6P utilizzando Tapatalk

mrlad said:
My 6p is stuck in bootloop of death and since I can't get out of this condition, Google will be sending a replacement unit. Problem is, I can't even factory reset.
1. The stock recovery just flashes no command and won't let me chose the reset option (its almost like the recovery is in a boot loop itself)
2. TWRP reboots when I try to factory reset or even if I try to erase partitions in the advanced menu.
Is there a way from fastboot to erase my data and internal memory partitions?
Click to expand...
Click to collapse
Sorry to hear about that but at least google will be sending you a replacement unit. Out of of curiosity and trying to avoid such a situation how did you get to this state?

vivalamoza said:
Sorry to hear about that but at least google will be sending you a replacement unit. Out of of curiosity and trying to avoid such a situation how did you get to this state?
Click to expand...
Click to collapse
Hello,
It's a hardware issue. It just happens out of nowhere...
For reference:
https://forum.xda-developers.com/nexus-6p/help/boot-loop-death-nexus-6p-t3533528
https://www.xda-developers.com/goog...-nexus-6p-early-shutdown-and-bootloop-issues/
Cheers...
---------- Post added at 12:51 PM ---------- Previous post was at 12:49 PM ----------
mrlad said:
My 6p is stuck in bootloop of death and since I can't get out of this condition, Google will be sending a replacement unit. Problem is, I can't even factory reset.
1. The stock recovery just flashes no command and won't let me chose the reset option (its almost like the recovery is in a boot loop itself)
2. TWRP reboots when I try to factory reset or even if I try to erase partitions in the advanced menu.
Is there a way from fastboot to erase my data and internal memory partitions?
Click to expand...
Click to collapse
Hello,
You can issue:
fastboot -w
This will erase userdata...
Cheers...

CyberZeus1977 said:
Hi, I can suggest you to download latest factory image, reboot to bootloader (power + volume down) and run flash-all.bat.
Click to expand...
Click to collapse
Thanks for the tip. Already tried factory images for 7.1.1 and 7.1.2. Didn't help. TWRP is very unstable and reboots during various operations. fastboot is stable though. More details in this thread when I was trying to figure out if there was a way to recover. Now I'm just trying to wipe it
https://forum.xda-developers.com/nexus-6p/general/bootloop-installing-naptime-t3591104

5.1 said:
You can issue:
fastboot -w
This will erase userdata...
Click to expand...
Click to collapse
Thanks. And will that erase internal storage also or is there another fastboot option for that?

mrlad said:
Thanks. And will that erase internal storage also or is there another fastboot option for that?
Click to expand...
Click to collapse
Hey,
Internal storage is part of the userdata partition...
Cheers...