[Q] [Sprint] Hangouts problem and Voicemail issue - G2 Q&A, Help & Troubleshooting

So I have 2 problems.
Hangouts:
Can not send or receive MMS (I have turned on SMS integration).
Voice mail:
Voice mail app keeps telling me I have an update to take, but when I tell it to update nothing happens. I've force stopped and cleared data on it, and rebooted.
2nd Voice mail problem, I'm not getting voice mails delivered to the app, I have to call in to get them.
Thoughts?

arehm said:
So I have 2 problems.
Hangouts:
Can not send or receive MMS (I have turned on SMS integration).
Voice mail:
Voice mail app keeps telling me I have an update to take, but when I tell it to update nothing happens. I've force stopped and cleared data on it, and rebooted.
2nd Voice mail problem, I'm not getting voice mails delivered to the app, I have to call in to get them.
Thoughts?
Click to expand...
Click to collapse
For the second problem, it's because Hangouts is snagging the text notification before VVM can get to it. Turning off SMS integration in Hangouts solves this problem)
So I've turned off Hangouts SMS integration until this problem is resolved. I've seen the same problem in the N5 forums as well today.
Still leaves me with the VVM won't update problem, we'll see what I can do about that.

yes, broken mms is now a known issue http://forum.xda-developers.com/showthread.php?t=2541409 I'm not sure about your other issues as my phone took the vvm update with no problem.

Broken only on Sprint now it seems... Default is working with other variants as of last 2 updates.

This is resolved with the update released yesterday. Just bringing closure to the discussion.
Sent from my LG-LS980 using xda app-developers app

Related

NO notifications when receiving texts. anyone else? solution?

My Evo Shift frequently does not make a noise or vibrate when I receive texts.
I checked the settings, and even send test texts from other phones.
Sometimes it rings/vinbrates, sometimes it doesn't.
Anyone else experiencing the same issues?
Is there a fix?
Thanks.
FYI: I did a search of titles under "texts" and "notifications" and got zero results.
Odd question: did you choose to do the GVoice integration with your account? I noticed when I did the integration that text messages were interrupted by Google Voice and not sent directly to my phone. I fixed it by checking a box that said send text to the phone or something along those lines in my GVoice settings. I only found out that was happening because I had their app on my phone still. Otherwise I would not have received any notification either.
wadeheisen said:
Odd question: did you choose to do the GVoice integration with your account? I noticed when I did the integration that text messages were interrupted by Google Voice and not sent directly to my phone. I fixed it by checking a box that said send text to the phone or something along those lines in my GVoice settings. I only found out that was happening because I had their app on my phone still. Otherwise I would not have received any notification either.
Click to expand...
Click to collapse
Thanks for the repsonse.
No, I did not set up Gvoice Integration.
I've noticed that sometimes if I have the messaging app open when I lock my phone it won't notify me. pretty annoying. Not sure if it's the same problem on your end but mine has done it on every Sense ROM I've tried. I haven't ran any AOSP long enough to notice if they do it as well.
My wife has been complaining of this lately. Myself I haven't had it happen to me, but I use Handcent.
I have the same problem. I have GV installed, and do not get any sound/vibrate when receiving texts. This is a also a problem with voicemails, as i get a text saying to call a number. When i call it tells me to setup my voicemail (its already setup). If i dial 1 from dialer, it goes to voicemail per usual. Is GV causing these problems? - thanks - Viperspike
Wow. I don't even get voicemails. I switched to PF something that is a visual voicemail because my wife was pissed as hell I "ignored" 3 calls. They never even showed up until i called the voicemail number. Same issue with texts.... Anyone have any ideas?
smp420 said:
I've noticed that sometimes if I have the messaging app open when I lock my phone it won't notify me. pretty annoying. Not sure if it's the same problem on your end but mine has done it on every Sense ROM I've tried. I haven't ran any AOSP long enough to notice if they do it as well.
Click to expand...
Click to collapse
Mine does the same exact thing...I've gotten into the habit of going to the home screen and its hasn't missed a message notification yet...I hope that helps you OP.
Sent from my PG06100 using XDA App
Try using handcent or upgrade to GB 2.3.4 the messaging app in 2.3.4 is a lot better especially with notifications.

Hangouts not receiving all incoming SMS messages

Recently hangouts has stopped receiving a lot of my incoming SMS messages. I had been using hangouts for a few months with no problems and after flashing a new ROM I stopped receiving all of my messages. I find that they all seem to come through when I use the stock messaging app, or at least I hope they all come through, and have tried uninstalling and reinstalling hangouts with no luck.
Has anyone else experienced this before?
i had an issue with MMS. i updated my rom then got 30+ messages that i previously missed at once when i booted with the new rom.
flanker22 said:
i had an issue with MMS. i updated my rom then got 30+ messages that i previously missed at once when i booted with the new rom.
Click to expand...
Click to collapse
Both SMS and MMS work if they manage to come through. I also tried doing a full wipe and then flashing an update to the ROM I'm using which did not fix the problem.
Could the problem be due to having hangouts replace the stock messaging app through the google apps package that I flashed?
This problem seems fairly common on the Nexus 5 forums. Does anyone know of a workaround other than using the stock messaging app?
I've similar problem to, I sent a text message to my gf and the text she gets its different from what I sent
Sent from my Nexus 4 using XDA Free mobile app
I'm still having this problem. I updated my ROM a while ago and everything seemed to be working perfectly. However, I later tried using hangouts for a video call and got stuck in a continuous call. Upon ending the call by clearing the data for hangouts, I stopped receiving text messages. This was two days ago. I still get texts when I use the default messaging app as my primary SMS app

Google Voice/Hangouts Stopping Text Messages from Sending

I started having problems with others not receiving my text messages. I could receive texts but when I sent a text message it showed that the message was successfully sent but the other party would never receive it. I went to Sprint today after spending all weekend trying to figure out what happened. The tech guys at Sprint said it was Google Voice causing the problems. I disabled Google Voice online and called Sprint to have them remove it from my account. Texting works again. Thinking about it, it seems like the problem started after the Hangout Calls integration. Still not positive that was the problem but so far it seems to have fixed the issue.
Did you remove the Google Voice app altogether? I was having issues with sending SMS and removing the app allowed me to send them again.
Sent from my A0001 using XDA Free mobile app
dcruuuz said:
Did you remove the Google Voice app altogether? I was having issues with sending SMS and removing the app allowed me to send them again.
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
I removed it when the merge for Google Calls came out. I eventually removed Google Calls while trouble shooting but that did not work. I even froze Hangouts with Titanium Backup at one point. I seem to remember reading that you cannot remove Hangouts so I have it on my phone but I signed out of it.

No voicemail notifications

I've been getting voicemails recently and am not receiving any notifications stating to call into my voicemail to verify them. I do not have enhanced voicemail (or voicemail to txt) but my plan still has voicemail. I've looked everywhere and cannot find any notifications or voicemail app on how to enable these notifications? Can anyone please guide me in the right direction, I don't feel like calling my voicemail everyday to verify if someone has left me a message.
I had this problem on an older phone (lollipop) on Sprint. Doing some Google searches brought me to a really odd solution. I was using Google's messaging app instead of the stock one. Reverting to the stock app and rebooting solved the issue. If you've switched SMS apps, it's worth a try.
ya im using yaata messaging i believe this might be the issue.. ill try reverting and see what happens
thanks!

Galaxy S8+/Verizon MMS Issue Fix Actions

In case anyone else was experiencing the same issues I had with my S8+....I was unable to send/receive MMS when I initially registered the phone. Realized it was because I was using a private messaging app such as Signal/Whisper on my Note 5. I installed another 3rd party application such as WhatsApp, disconnected Wifi, Restarted my device, and then sent a few test MMS messages. After doing this I selected "Samsung Messages" as my default messaging app again and MMS messages began to work once again.
Yeah I had this problem, I'm coming from a Nexus 6, so I was used to Android Messages app by Google. None of the MMS messages would come through and would just say it failed to download. I was forced to switch it to Samsung Messages and now I get them.
Still wondering if there's a fix for this.
aroy97 said:
Yeah I had this problem, I'm coming from a Nexus 6, so I was used to Android Messages app by Google. None of the MMS messages would come through and would just say it failed to download. I was forced to switch it to Samsung Messages and now I get them.
Still wondering if there's a fix for this.
Click to expand...
Click to collapse
Have you tried switching back to your previous preferred messaging app since you started receiving them on Samsung Messages?
D0omzone67 said:
Have you tried switching back to your previous preferred messaging app since you started receiving them on Samsung Messages?
Click to expand...
Click to collapse
Yes, that's what I did right after I received them on Samsung Messages. The old mms messages showed up, but I didn't receive any new mms. Had to switch back again.
Having the same issue, couldn't find any fixes yet.
same issue here with Google message.. Its the wifi.. Turn it off and mms will work.
Fixed......I had disabled Verizon Messages. I re-enabled VM and updated the app. Then just opened Android Messages and enabled that as default. MMS is now working.
Simply updating Android Messages fixes this issue. V2.2.067
Thanks I had to find the apk cause the store didn't push it out yet. Works over wifi now with that 2.2.067
Possible issue
I have the Galaxy s8 using Google's 'messages' app. I noticed when the phone is idle for a certain time, it starts shutting off certain functions to save power. I've witnessed my phone resuming from sleep and seeing wifi being turned on and reconnected to. I believe it does the same thing with data. What I think the issue is, is that when the phone is woken up, it's not connecting data back to the part of the messaging app that needs it to download MMS messages. Possible temporary fix, just shut off your data for 30 seconds and turn it back on.
Edit: That only works some times. I really don't know how to fix this. It stopped receiving MMS while I was still using my phone.

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