[Q] Galaxy Note 3 extreme viewing angles issue - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello! I have a Galaxy Note 3 and the screen is awesome and seems to be without problems when I use it, but when I look at it at an extreme angle, I can see a dark spot. It gets darker in one certain area of the screen. Is this normal? I can't see it in a normal use but it bothers me to know that the screen has that. When the screen is off, if I look at it at an extreme angle I can see that the screen is different in that area that I talked before. The same area that gets darker when the screen is on and at an extreme viewing angle. When looked straight on it looks normal and beautiful, without any problems. I hope you can help me! Thanks

Was it subject to any crushing trauma recently? Or stabbing?
Sent from my SM-N900V using Tapatalk

No, it only has 1 month and was never dropped and never been crushed. Apparently the screen is normal, you only see the "defect" when you look at an extreme angle.

Related

[Q] bought a Galaxy SII, is this normal on the amoled?

hey guys so i have this phone and i like it, not awsome all the way, but its great so far, astonish performance and an OK camera, anyways heres what ive noticed and i dont wanna send it back before im sure its a problem:
-When i view its screen turned on from different angles the color hue slightly changes a bit to blue, this is most noticeable in bright images with alot of white level for example, is such thing normal?
Also is there any particular thing i should look for to know if its working properly or not? ive heard alot of ppl had problems with the screen, what are the steps that i need to take to check if mine has or does not have the same problems.
Thanks in advance!
ill be getting my S2 tomorrow but from what i understand this is normal on the phones ive owned in the past
all the screen issues i heard on the forums are
black spots
and yellow color from the left side of the screen
qwerty warrior said:
ill be getting my S2 tomorrow but from what i understand this is normal on the phones ive owned in the past
all the screen issues i heard on the forums are
black spots
and yellow color from the left side of the screen
Click to expand...
Click to collapse
hmm thanks i dont have yellowish colors or black spots on mine, when u say the phones u owned in the past, were they all AMOLED? because AMOLED screen is suposed to avoid this kind of crap unlike LCD
TheWarKeeper said:
-When i view its screen turned on from different angles the color hue slightly changes a bit to blue, this is most noticeable in bright images with alot of white level for example, is such thing normal?
Thanks in advance!
Click to expand...
Click to collapse
True ... when screen are turned and seen from different angles, the color hue slightly changes a bit to blue and that's normal.
But on my SGS2 no yellowish colors or black spots.
OP, the slight bluish hint is normal.
Also normal is some moderate banding on plain gray background.
Also normal is moderate yellowish left side. To check how severely your screen is effected, switch OFF orientation sensor, display a full screen gray image on about 25-50% brightness, look at it in portrait orientation, than flip the phone 180 degrees, so it is upside down. Do a few flips, you will notice the difference in colors on the left and the right sides. Most people do not see it by just looking at the image, they need a real precise side by side comparison like what I just described.
All these issues in moderation are normal for Amoled. What is not normal is dead pixels or damaged screens underneath the glass, but these issues are rare.
Pity you dont have a search button .
http://forum.xda-developers.com/showthread.php?t=1127649
jje

Nexus 4 annoying visible IPS sensors

Hey guys,
I've had my nexus 4 for a week now and I am super pleased by it. The phone runs like a dream.
The only issue I seem to be having is that I can see the IPS sensors even with the screen on!.
I'm talking about the little transparent-gray squares all over it, not about the super awesome dots that you can see with direct sunlight.
This is flipping me out!
Is anybody else having this problem with it?
I can't appreciate the beautiful screen because of this.
Also, when displaying single color frames specially dark ones, like on the clock app , the colors are not really solid.
I get this vertical stripes that are approximate to the color but not quite it.
Im posting a screenshot but I don't think that youll be able to notice it since it may be a hardware problem.
Sent from my Nexus 4 using xda app-developers app
That's a hardware thing, not visible in screenshots. You'd need to take an actual picture.
Are you referring to the dot grid that is visible in direct sunlight? Everyone has is. It's because of the fact that the screen is integrated into the glass.
I think it looks kind of cool but that might just be me.
Edit: Gotta read the whole thread first I guess you're not talking about the dots. I have no idea what you're talking about then.
Sent from my Paranoid Nexus 4 using Tapatalk²
Question to the OP. Do YOU see anything wrong with those images, or is it a hardware problem? I can't see any difference between your screen shots and my phone.
Damn it man, now i see them too -.-
I went to the clock app, and i can see some stripes on the left but mine are vertical.
kcls said:
That's a hardware thing, not visible in screenshots. You'd need to take an actual picture.
Are you referring to the dot grid that is visible in direct sunlight? Everyone has is. It's because of the fact that the screen is integrated into the glass.
I think it looks kind of cool but that might just be me.
Edit: Gotta read the whole thread first I guess you're not talking about the dots. I have no idea what you're talking about then.
Sent from my Paranoid Nexus 4 using Tapatalk²
Click to expand...
Click to collapse
Hello after using my nexus for almost 2 weeks today i noticed some vertical line (of Dots) on my screen under direct sunlight...these dots very moving and can be seen with screen off also..
is there any thing to worry..
ramkumar2000 said:
Hello after using my nexus for almost 2 weeks today i noticed some vertical line (of Dots) on my screen under direct sunlight...these dots very moving and can be seen with screen off also..
is there any thing to worry..
Click to expand...
Click to collapse
Haha Dude that's the digitizer. Don't worry. It's all cool.
Chill out people.. Its just the digitizer that you can see, so close to the screen for better touchscreen responsiveness. The most likely reason you can still see it with your device screen on is that you have your brightness too low.. Put it up
even amoled screen are also the same
davidang said:
even amoled screen are also the same
Click to expand...
Click to collapse
When I first got my Nexus4 the weird screen was the first thing that popped out at me. Between the visible digitizer matrix that glints when it catches the sun wrong, to the odd rectangles that can be seen behind the screen I was initially bummed and thought about returning the phone. It doesn't even bother me anymore
This is my 8th android device and the first one that has a funky screen like this, but it really isnt a big deal. Under 95 percent of conditions it looks really nice
I have been able to see the digitizer on every single capacitive screen i have ever owned.
@David_Azar I have to agree.. initially I was disgusted by how prominent the digitzer pattern was, I've never had ANY screen show it as much as the Nexus 4 does.
However, the vertical stripes you're referencing is commonly referred to as "banding". I have this on my Nexus 4 as well, most visible on grays (especially darker grays).
I have been doing some research and I believe the banding issue will reduce over time. If you check your screen when displaying a white background at max brightness, such as gmail or chrome browser, you should see a slight yellowing of the whites. It appears this can be due to the adhesive they used to glue the digitizer to the screen not curing completely. After several weeks of use, the heat from the processor will help cure the adhesive causing the yellow to disappear after a while.
I cannot say for certain that it will completely resolve the banding issue, but I have noticed that the worst banding is in the areas where the yellow tint is most prominent. I have also been testing my display every day to monitor any changes, and I am happy to report I do see a minor reduction in both the yellowing and banding (I've only had my Nexus 4 for five days so far).
Give it a couple of weeks, run some intensive games to get the processor to heat up every day. Keep brightness at max for the next few weeks and let us know if you see any improvements.
As for the pattern of the digitizer in the glass.. it's not going anywhere so get used to it. I don't like it much either but it seems to be less prominent once you start becoming used to it.
Good luck, let us know how it goes
Hey man,
Curiously enough I've never had the yellow tints everybody's complaining about. I'm used to The digitizer matrix ( rectangles) buy at first it was really weird. I was coming from a non HD display ( a RAZR Maxx) so naturally, I expected that my N4 would have a perfect screen.
I've had my N4 for almost two months now and the banding has not reduced. I made some research over the last month and I found that with some kernel settings for saturation the banding is reduced. I'm not sure if it is really reduced or the clear gray tones that have the banding just don't appear anymore because of the saturation.
The Trinity kernel reduces this a bit but like I said, your screen will look life a f*** ing AMOLED.
Right now I'm using the kernel provided by the 123 FAUX CLOCK project. I'm using the LG factory presets and for the most part I'm really happy with the screen. If you or anybody else comes up with a different solution, let others know on this thread.
Peace brothers.
Sent from my Nexus 4 using xda app-developers app
Just for kicks, if you stop by a T-mobile location compare your screen with the display model and see if you can spot the yellow tint on either screen (on a white background)
I will update this thread with my phone's progress (or lack thereof if it stops improving).
I get banding issues also, more noticeable in grey backgrounds; but I can I see them in other colors if I look hard enough
I use a dark black theme to avoid looking at those bands
I can say this. I've had a ton of devices..latest was s3 and I'll just say I'm stoked to have IPS over pen tile. Just knowing HD was plagued by this alone was enough for me to ditch Sammy all together especially after seeing rgb on note 2 was no better. This is my opinion of Samsung's design ...I know why they chose it but I can't and won't buy another amoled until they get another tech in order. So now I say kudos on IPS but I'm surely a screen purest and I found these hardware screen/digitizer artifacts you speak of and to me its so much less noticeable. Your not alone. You just like good clean HD like me. Lol HTC one should be a nice one to check out...
Sent from my Nexus 4 using xda premium
That would be a little like kicking myself in the nuts. Nothing good can come out of that.
If I spot the yellow tints once, then I will always look for it. I hate doing that with the banding but it's an automatic thing.
I dunno why but it really bums me out whenever I have a problem with my phone.
Let's keep posting of someone finds a solution or something .
Sent from my Nexus 4 using xda app-developers app
I've got the quite visible digitizer rectangles too. In anything less than a dark room if the phone is not on a perfect angle they are visible.
I can't really tell if "everyone's" is like that, or just some are "worse" than others.
visibledigi1.jpg
Here's an image with them visible with the screen on (and at an angle) - difficult to take a photo of - but much easier to see with the naked eye.
visibledigi2.jpg
visibledigi3.jpg
Few more with the screen off.
sargorn said:
I've got the quite visible digitizer rectangles too. In anything less than a dark room if the phone is not on a perfect angle they are visible.
I can't really tell if "everyone's" is like that, or just some are "worse" than others.
visibledigi1.jpg
Here's an image with them visible with the screen on (and at an angle) - difficult to take a photo of - but much easier to see with the naked eye.
visibledigi2.jpg
visibledigi3.jpg
Few more with the screen off.
Click to expand...
Click to collapse
Went and checked out an Optimus G today (Nexus 4 isn't actually released in Japan). Given that a Nexus 4 is just a remodeled Optimus G I thought it'd be worth comparing screens. The digitizer matrix is barely visible on the G I was looking at with the screen OFF. With it on you could almost see it at some angles. It is much more visible on my Nexus 4 which you can almost always see with the screen off and at an angle and often with the screen on.
I'm leaning towards my phone being "less than a perfect example of a Nexus 4" and not the "norm" at the moment.
they are much more noticeable in Rev 11 devices and they where barely visible in Rev 10, i am sure that there is a technical reason behind it
DynamicRam said:
they are much more noticeable in Rev 11 devices and they where barely visible in Rev 10, i am sure that there is a technical reason behind it
Click to expand...
Click to collapse
See that explains it a little more. Not sure I see the logic in putting a screen with pretty decent viewing angles on a device and then sticking a really visible digitizer on it though.
I've contacted the seller and I guess I'll wait and see what they say in regard to it.

Screen uniformity/heat

Just had my UK Note III delivered, and initially was blown away with the screen..
But when the evening came, and the lights dimmed, the screen auto brightness kicked in, and I've noticed some website backgrounds which are lighter shades of grey seem to show a slight cream tinge mainly around the middle of the screen..
I don't know if I'm being too fussy, the screen does seem 'warm' around the middle as well, it's much cooler at the bottom of the screen, where it seems to have no tint at all..
What's everyone else's like..
phil-t said:
Just had my UK Note III delivered, and initially was blown away with the screen..
But when the evening came, and the lights dimmed, the screen auto brightness kicked in, and I've noticed some website backgrounds which are lighter shades of grey seem to show a slight cream tinge mainly around the middle of the screen..
I don't know if I'm being too fussy, the screen does seem 'warm' around the middle as well, it's much cooler at the bottom of the screen, where it seems to have no tint at all..
What's everyone else's like..
Click to expand...
Click to collapse
I just stumbled upon this thread. I have a similar problem and created a thread last night and included a picture.
Did you end up keeping yours or exchanging it?
Thanks!
I exchanged it, but the new phone was not perfect either. I then tried a few galaxy oled phones, like the note 2 and s4, plus a couple of note 3's in the shops, and they all don't have pure whites at lower light levels.
So, I've decided to just keep this, and very used to it. The large screen doesn't help, as viewing angles mean up close never looks perfectly uniform, so it seems a feature of Sammy screens.
The phone is just to awesome for me to get hung up over it. . Most people cannot see these things, and was surprised to see all 5 S4's I got my hands on looked identical, just slightly reduced due to the screen size.
Sent from my Galaxy Note 3

Screen coloring green/blue/etc. at slight angle

There seem to be quite a few Note 4's being sold globally that suffer from serious screen coloring (color shifting) when watched from close to a normal viewing angle. To get an idea of the scale of this problem this topic contains a Poll.
This defect is most easily noted on a bright white screen (www.google.com, "Dead Pixel Test" app). Even at a slight angle (=20"-30" from dead straight) the screen will show a clear blue, green or red colored haze. The screen on a properly built Note 4 stays (close to) white, even at a wide angle.
Please let us know if your Note 4 suffers from this phenomena beyond a trivial degree or if it doesn't.
Also be aware to check for this defect BEFORE you root your Note 4, as Samsung will object or even prohibit you to exchange your device for a better model.
see here: http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
common problem, since forever with samsung amoled screens...
TML1504 said:
see here: http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
common problem, since forever with samsung amoled screens...
Click to expand...
Click to collapse
Thanks for the link! Was just going to add it in the opening post, but this also seems adequate.
Ettepetje said:
The screen on a normal Note 4 stays white, even at a wide angle.
Click to expand...
Click to collapse
I don't think there is such a thing as a "normal" Note 4. Every AMOLED phone from Samsung varies from unit to unit. I remember finding exactly the same differences between two Galaxy S3s where one had a tint horizontally and the other had a tint when angled vertically. Interestingly the phones with the greatest colour shift are usually the ones that go brightest when looked straight on. Either Samsung is making these phones in multiple ways from multiple factory plants....or for whatever reason using different materials (such as polarising materials) in the top layers of the screen.
Although I didn't check the tint on a second Note 4 I tried, I did notice that mine was obviously brighter at all points on the brightness settngs bar!
Either way, while bad uniformity is definitely a defect....I think this off-axis viewing tint is not. If it was a defect, it would exist with Note 4 only and not all the Samsung phones I have seen to-date. BTW my Note 3 also tints when viewing at an angle but a bit less than the Note 4.
jonstatt said:
I don't think there is such a thing as a "normal" Note 4. Every AMOLED phone from Samsung varies from unit to unit. I remember finding exactly the same differences between two Galaxy S3s where one had a tint horizontally and the other had a tint when angled vertically. Interestingly the phones with the greatest colour shift are usually the ones that go brightest when looked straight on. Either Samsung is making these phones in multiple ways from multiple factory plants....or for whatever reason using different materials (such as polarising materials) in the top layers of the screen.
Although I didn't check the tint on a second Note 4 I tried, I did notice that mine was obviously brighter at all points on the brightness settngs bar!
Either way, while bad uniformity is definitely a defect....I think this off-axis viewing tint is not. If it was a defect, it would exist with Note 4 only and not all the Samsung phones I have seen to-date. BTW my Note 3 also tints when viewing at an angle but a bit less than the Note 4.
Click to expand...
Click to collapse
I never had this phenomena with my 5 previous Note or Galaxy S phones, nor on my Samsung Tab S 10.5's. I did have multitouch issues on my Note 3 and 2014 Note 10.1. Seeing the screen of the Note 4 is plenty bright I don't care too much for the "more brightness" bonus, if it were applicable here. I compared my unit to a random store unit and in direct comparison I much preferred the store model. The white screen already looked a bit 'off' on mine, and the store model did not have color shifting at all.
Ettepetje said:
I never had this phenomena with my 5 previous Note or Galaxy S phones, nor on my Samsung Tab S 10.5's. I did have multitouch issues on my Note 3 and 2014 Note 10.1. Seeing the screen of the Note 4 is plenty bright I don't care too much for the "more brightness" bonus, if it were applicable here. I compared my unit to a random store unit and in direct comparison I much preferred the store model. The white screen already looked a bit 'off' on mine, and the store model did not have color shifting at all.
Click to expand...
Click to collapse
What are the chances of both my Note 3 and Note 4 having the same "fault" though? My Note 3 goes bluish off axis, my note 4 goes greenish. Both screens are still perfectly readable at any angle, and only colours that noticeably shift are white/grey. Orange still looks like orange, red still looks like red.
jonstatt said:
What are the chances of both my Note 3 and Note 4 having the same "fault" though? My Note 3 goes bluish off axis, my note 4 goes greenish. Both screens are still perfectly readable at any angle, and only colours that noticeably shift are white/grey. Orange still looks like orange, red still looks like red.
Click to expand...
Click to collapse
I think it depends on the amount of color shift. My Note 4 has a clear blue haze even when looking at it close to dead straight. I watched a snowboard movie/documentary and snow went definitely blue with only a shift of 20-30 degrees.
It's really good news to know that many devices don't have the blue tint when shifting! If mine has it I'll definitely send it to maintenance. I guess repairing is better as I can look at the device at their facility and not accept it if I don't like the results.
Ettepetje said:
I think it depends on the amount of color shift. My Note 4 has a clear blue haze even when looking at it close to dead straight. I watched a snowboard movie/documentary and snow went definitely blue with only a shift of 20-30 degrees.
Click to expand...
Click to collapse
It is really hard to be sure we are all seeing or evaluating this the same way. For example, if I display a photo with many colours, I see no shift at any angle. White is the most obvious and you need "lots" of it like a www.google.com screen to see it. I would say I am fine for 20-30 degrees before it starts shifting. I think you may have been a bit unlucky in happening to choose a snowboard documentary rather than Iron Man 3 or something like that etc! Then you might not have noticed it
I voted "No" because the poll asks whether the screen color changes at a "SLIGHT" angle. While mine does not, at a larger angle the screen does show blue tinge that increases with the angle.
I have this too, its normal?
I have the same "issue" actually it was the first thing I realized when I turned on the phone for the first time. I haven't even realized it with my previous used galaxy S5
It's probably caused by some coating layer. Nothing we can do about it, doesn't distract me much in a phone anyway. The screen is lovely apart from that, the black level made me almost cry when I compared it to my LCD TV. I so want an OLED TV now. Shame they are so expensive.
Mine does this:
https://www.youtube.com/watch?v=aVrm73sAnUs
Is this a faulty display or is it just the way this display works?
There are several factors involved,
- Amount of Oleophobic Coating which distorts the actual colors discernible by the viewer
- The Digitizer
- The Corning Gorilla Glass
- And the amount of bonding used to keep the AMOLED display adhered to its bottom layer (Remember: Organic by Nature).
Magnesus said:
It's probably caused by some coating layer. Nothing we can do about it, doesn't distract me much in a phone anyway. The screen is lovely apart from that, the black level made me almost cry when I compared it to my LCD TV. I so want an OLED TV now. Shame they are so expensive.
Click to expand...
Click to collapse
I get all the colors green a little blue and a little red it actually seems to me like a [email protected] rainbow I don't mind it much because it doesn't distract me much but I will pay more attention in the near future before buying a Samsung phone again...
No solution to this feature?
jvidia said:
No solution to this feature?
Click to expand...
Click to collapse
It is not repearable by software or external means. Well, maybe a heater could do something, but I am not gonna try.
I sold my Note 4 and now have the Note Edge, which luckily has much less issue with color shifting.
While looking directly mine is red at the middle of the screen. While rotating, the red tint is appearing at the top or bottom of the screen according the rotating direction. Also Bottom part of the screen is also less white than top.
Forgive my not reading the entire thread as it's late and time is an unusually precious commodity lately...
My screen does develop an extremely mild hint of a color shift at slight angles, but I don't notice it unless I look for it. However, at extreme angles (at which I never view the screen, like greater than 75 degrees away from dead-on perpendicular to the screen surface) I do see not only greenish/bluish (almost like a faded teal) but also a magentaish hue. I suspect in my case it's a result of the manufacturing and tempering processes of the glass. LCD panels exhibit something similar when viewed through polarized sunglass lenses, but this is not the same: LCD panels have a nearly random-blob appearance where on this Note 4 it appears in bands running along the vertical (when viewed in portrait orientation) axis of the screen. At worst, I can make it greenish on the left side and magentaish on the right by viewing at around 70-80 degrees off perpendicular, so admittedly I have to hold the phone in such an extreme position to see this that I don't consider it a defect per se.
HIH.

Blue tint on screen at different viewing angles

when I look at my Nexus 6P directly it is white, but when tilting it has a blue tint.
Is this common in AMOLED displays or is it a defect.
Normal.
Yes that is normal. But if you had said it was blue directly looking at it and turned white at an angle, then it would be a defect.
Sent from my iPhone using Tapatalk
markwebb said:
Yes that is normal. But if you had said it was blue directly looking at it and turned white at an angle, then it would be a defect.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
It is very noticeable in white pages tilting it a little causes faint blue.
Compared the device to a nexus 6 mine has little blue when tilting a little like 10-15 degrees the nexus 6 doesn't why?
Very little viewing angle change turns whites into light blue
I have a nexus 6p and it drives me crazy with its color shifting, for a very little viewing angle change it turns all whites into blue and the more i turn it it goes into a rainbow effect. According to the people of internet an amoled panel should have great, nevertheless better viewing angles than a lcd panel. Well i have to say thats not the case now, i have a oneplusone to compare the two to eachother and the oneplusone has basicly no change of whites other than it gets a little bit darker but it does not rainbows out whatsoever. But on the other hand the nexus 6p for the smallest change from straight can change its white color. Very annoying.
Is there any solution for that, or it is what it is, and take it or leave it?
Anybody might has a solution for that?
It is what it is: third one arrived today and still not the best whites but it is the better of the three. The build date on mine is 11/3.
Sent from my Nexus 6P using Tapatalk
Honestly it doesn't bother me because I always look at directly. If you really want to go postal, tilt it almost at 180 degree then you'll start to see rainbows. What bugs me is that even on direct facing, mine doesn't have even whites. Bottom is more green and top is more pink. But that's another topic on this forum.
It shouldn't be normal. Viewing angles are supposed to improve as tech improves. You wouldn't accept viewing angles like this from an oled tv.
My Samsung galaxy s3 had amoled screen and didn't suffer from this. And that was when amoled tech was way behind what it should be now.
Is this really normal for all 6P users? I think my phone didn't have that blue tint until I accidentally turned on "Picture Mode: RGB" under developer options. Now it doesn't matter if I turn it off or on again. The blue tint is seen each time I don't look straight at the phone. I even did a hard reset just to be sure. Did that accident really break the viewing angle or is it just my imagination?
My older Nexus 5 doesn't have that issue. The blue tint isn't seen when looking from all angles.
Apparently that's normal for Amoled screens.
Sent from my Nexus 6P using Tapatalk
I've gone through a few Nexus 6P devices and all have been very similar and all of them have this issue. I would agree that all AMOLEDs have a similar issue however the Nexus 6P has a very narrow band of vertical visibility. I am either very susceptible to this and/or I use my phone at a slight enough angle and it drives me nuts.
I'm coming from a Nexus 6 that I didn't have the same issue with. Sure, if you angle it at extreme angles it gets weird, but I'm okay with that.
I just got the new gold variant and it does this.. Been trying to get used to it but it's driving me insane. anytime I type or move the phone around when pressing things all the whites turn a blue tint..

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