4.3: Phone in bootloop without charger - Galaxy S 4 Q&A, Help & Troubleshooting

Hello!
I just updated to 4.3 and my phone (on 72% battery) got stuck in a sort of boot loop where the buttons flickered during the Samsung logo (when there's a tiny vibration) and then the phone rebooted. Got to Recovery though so tried to wipe cache, no effect. Then thought it might be battery related, hence the flickering lights, and hooked it up to the charger. 5 minutes later it booted up fine.
Even after charging however the phone won't boot up always, it sometimes reboots halfway during the Samsung Logo or sometimes at the Sim Unlock screen, even with 52% battery when I have powered the phone down and then boot it back up. Anybody also has experienced this? When I connect it to the charger it boots up fine. It doesn't power down when on or when off the charger so far.
Another thing happened after the rfirst boot: Gave a message though at the start screen "Firmware could not be applied/updated" or something like that. Clicked it away to check the firmware version, it is actually 4.3! All the touchwiz design changes etc are there and Software Update didn't find any new updates as well. So...any of you recognize this message? All seems to work fine except the booting, just curious
Anyway take notice that this update is quite the battery drain!
Thanks!

Give it a factory reset my friend. Also check your battery for deformation (swelling) and the serial number. batteries with BD serial numbers are likely to fail

Swizzy88 said:
Give it a factory reset my friend. Also check your battery for deformation (swelling) and the serial number. batteries with BD serial numbers are likely to fail
Click to expand...
Click to collapse
Thanks for the reply, that will be my last resort! I'll first wait if the problems occur again, then will check battery, if that's fine I'll reflash the ROM through ODIN, if that doesn't help I'll do a factory reset. Hate factory resets
Anyway the phone is working fine for the rest so, it's a weird issue

Tirozz said:
Thanks for the reply, that will be my last resort! I'll first wait if the problems occur again, then will check battery, if that's fine I'll reflash the ROM through ODIN, if that doesn't help I'll do a factory reset. Hate factory resets
Anyway the phone is working fine for the rest so, it's a weird issue
Click to expand...
Click to collapse
Checked my battery after the phone shut down at 30% by itself. It was a bit swollen, so I will pick up a new one at a service centre tomorrow. Then hopefully it will be fine again! I'll reflash 4.3 just to be sure and to check if the battery can take it this time, also to check if I get the same 'Firmware update could not be applied' message. And then it'll be fine!

Related

[Q] Legend Charging problem

Hi guys i have been having a very strange problem with my Legend, it only ever charges to 80% no matter how long you keep it on charge!
I factory reset it and it still kept doing the same thing, so i took it in for repair and they updated my firmware then factory reset and said it worked, i came home put my apps back on and now still the same problem!
I have found that if i take the battery out of the phone overnight then put it back in it will fully charge and the green light will light up, or if it hasnt charged overnight and i turn the phone off then take the battery out and put it back in it will register that its fully charged!
I turn off wifi and 3g and everything while i charge it so i cant seem to understand whats causing this?
any help would be appreciated!
Cheers
maybe your battery is corrupted... try to replace the battery and see if any changes appear
my battery is fine, i have already tryed with another one!
any other ideas as to why???
quickzx said:
my battery is fine, i have already tryed with another one!
any other ideas as to why???
Click to expand...
Click to collapse
Have you tried resetting your battery stats? That could be an issue. If you have root, launch ClockworkMod recovery and find the "reset battery stats" option. Use it and try a full charge.
If that doesn't work then perhaps something in your phone's hardware is borked. If that's the case you should send for a replacement if you can.

[Q] USB connection is borken in N9005

I have this weird problem with my device. The USB connection is messed up all together!
Let me explain from the beginning.
I was playing some game and suddenly the phone did a little vibration and the Dock page appeared and it was gone in no time.
I considered it not important and kept playing. After some time I connected the phone to PC and it did not recognize the device.
So I rebooted the phone and it didn't work again. Now the AC charger has the same problem, it won't charge the device.
The weird part is that upon booting, after I enter the pin code the phone goes into USB mode without the cable even being connected.
I even tried wiping the phone to no avail.
I've tried different cables and different PCs to the same result.
I'm using TWRP with X-Note.
Someone please help. I'm desperate.
UPDATE: It seems that something's wrong with USB port. When I press on it, the phone sometimes goes to charging mode.
Had the same, solved it!
NoobSibot said:
I have this weird problem with my device. The USB connection is messed up all together!
Let me explain from the beginning.
I was playing some game and suddenly the phone did a little vibration and the Dock page appeared and it was gone in no time.
I considered it not important and kept playing. After some time I connected the phone to PC and it did not recognize the device.
So I rebooted the phone and it didn't work again. Now the AC charger has the same problem, it won't charge the device.
The weird part is that upon booting, after I enter the pin code the phone goes into USB mode without the cable even being connected.
I even tried wiping the phone to no avail.
I've tried different cables and different PCs to the same result.
I'm using TWRP with X-Note.
Someone please help. I'm desperate.
Click to expand...
Click to collapse
Keep cool, I had the same probs, and in addition to that my dock-mode no longer worked, no music-out via USB, etc.
Samsung changed the USB-Port, although I was rooted and had Philz touch recovery installed, Knox tripped. Anyhow, after getting it back from Samsung, it worked fine.
One day later the same problem appeared again. So I was thinking about what I did in the meantime: I recalibrated my battery with "battery calibration", and I received some updates from Samsung.
So I fully wiped my phone, and everything was perfect again. I uninstalled "battery calibration", and since then the problem is gone. I DID NOT RESTORE A NANDROID, NOR ANY APP WITH TITANIUM, got all apps back via Play store. Only some app-settings were restored with Titanium.
So, did you use that tool, or wiped your battery stats?
Check and please let me know, if it worked for you. If not, what are you running on your device (ROM, rooted?, CWM?)? Did you really fully wipe your device via recovery?
I am on German Stock Rom N9005XXUENB7, still rooted, by the way..
charly-whiskey said:
Keep cool, I had the same probs, and in addition to that my dock-mode no longer worked, no music-out via USB, etc.
Samsung changed the USB-Port, although I was rooted and had Philz touch recovery installed, Knox tripped. Anyhow, after getting it back from Samsung, it worked fine.
One day later the same problem appeared again. So I was thinking about what I did in the meantime: I recalibrated my battery with "battery calibration", and I received some updates from Samsung.
So I fully wiped my phone, and everything was perfect again. I uninstalled "battery calibration", and since then the problem is gone. I DID NOT RESTORE A NANDROID, NOR ANY APP WITH TITANIUM, got all apps back via Play store. Only some app-settings were restored with Titanium.
So, did you use that tool, or wiped your battery stats?
Check and please let me know, if it worked for you. If not, what are you running on your device (ROM, rooted?, CWM?)? Did you really fully wipe your device via recovery?
I am on German Stock Rom N9005XXUENB7, still rooted, by the way..
Click to expand...
Click to collapse
I used "Battery Calibration" and it was of no help.
As I mentioned above I'm using TWRP recovery with X-Note NC2 as my ROM.
I don't know if it's battery problem or something else. I guess I have to wait for battery to deplete.
It seems that something's wrong with USB port. When I press on it, the phone sometimes goes to charging mode.
Have you tried cleaning the USB port with a needle or toothpic? (Make sure you do the tight space under the pins as well)
NoobSibot said:
I used "Battery Calibration" and it was of no help.
As I mentioned above I'm using TWRP recovery with X-Note NC2 as my ROM.
I don't know if it's battery problem or something else. I guess I have to wait for battery to deplete.
Click to expand...
Click to collapse
I did not recommend to use Battery calibration, I asked NOT to use it! In my case it was the problem, and I had to fully wipe my Note to get it fixed!
charly-whiskey said:
I did not recommend to use Battery calibration, I asked NOT to use it! In my case it was the problem, and I had to fully wipe my Note to get it fixed!
Click to expand...
Click to collapse
Sorry, my mistake. I thought you recommended it.
Anyway the phone's working fine again. I don't know what exactly fixed it but here is what I did for future reference.
I cleaned the USB socket with a toothpick.
I used Battery Calibration.
After that the phone started recharging and I let it go to 100%.
And finally rebooted.
One of the steps above fixed my problem.
Cheers and thanks to all.
The problem reappeared and it's even worse.
Now the USB connection's completely dead. No charging happens either!
The only reaction I get from connecting the cable is when the phone is off and it goes into charging mode.
After some more tampering I realized that if the battery percentage is more than a certain amount (somewhere between 50% - 80%) everything's fine but below that it gets messed up.
DUDE DELETE the Battery Calibration app and factory reset your phone after backing up all you apps, contacts etc.. then try phone for few days before restoring any non essential app if problem still persists after that take it to customer service.

Phone wont lasted 10 seconds without plugging in ,But not battery problem.

Hello guys, this is my first time posting up in XDA and I am encountering a very weird problem with my N4
Disclaimer, the following is a long write but please bear with me and give a read.
Here's my problem after flashing the simple asop 29/5 build for mako. I come from same rom build 21/5 but i did a clean flash for the latest build. As soon as success flashing the latest build with gapps, then as usual will proceed reboot the system. Just right before the boot animation, the phone immediately went dead. I am sure that the phone is still left with 50%+ of battery at the moment.
Anyhow, I decided to plug it into charger. And voila, the phone now able to go through the boot animation and everything just fine. After setting up and restoring backups, I unplugged the charger, its 75%+ on the battery. Within 10-15 seconds, the phone immediately go dead again. I hit the power button and tried to boot up. Again, right after the Google logo screen, the phone went dead.
Commonly this indicate a problem with the battery. Yeah, but I went into recovery twrp and disabled the screen timeout & max the brightness. Guess what, surprisingly it lasted more than an hour which proves that this wasn't battery fault.
What had I tried so far, is just switched off the phone and plugged into charge for 2 hours. And obviously it doesnt solve the problem. I am backing up all the data at the moment and plans to drain the battery all the way down just leaving it screen on at recovery.
Anyone who know what happening with my n4 or encounter similar experience, please feel free to share the solution. Many thanks 
Jz Chong said:
Hello guys, this is my first time posting up in XDA and I am encountering a very weird problem with my N4
Disclaimer, the following is a long write but please bear with me and give a read.
Here's my problem after flashing the simple asop 29/5 build for mako. I come from same rom build 21/5 but i did a clean flash for the latest build. As soon as success flashing the latest build with gapps, then as usual will proceed reboot the system. Just right before the boot animation, the phone immediately went dead. I am sure that the phone is still left with 50%+ of battery at the moment.
Anyhow, I decided to plug it into charger. And voila, the phone now able to go through the boot animation and everything just fine. After setting up and restoring backups, I unplugged the charger, its 75%+ on the battery. Within 10-15 seconds, the phone immediately go dead again. I hit the power button and tried to boot up. Again, right after the Google logo screen, the phone went dead.
Commonly this indicate a problem with the battery. Yeah, but I went into recovery twrp and disabled the screen timeout & max the brightness. Guess what, surprisingly it lasted more than an hour which proves that this wasn't battery fault.
What had I tried so far, is just switched off the phone and plugged into charge for 2 hours. And obviously it doesnt solve the problem. I am backing up all the data at the moment and plans to drain the battery all the way down just leaving it screen on at recovery.
Anyone who know what happening with my n4 or encounter similar experience, please feel free to share the solution. Many thanks 
Click to expand...
Click to collapse
Have you tried making a clean wipe and trying either stock or another ROM, to see if it works then?
Your test doesn't prove it's not the battery's fault. Flash back to stock, see if the problem persists and if it does then you know you have a hardware problem. Could be the battery.
DrFredPhD said:
Your test doesn't prove it's not the battery's fault. Flash back to stock, see if the problem persists and if it does then you know you have a hardware problem. Could be the battery.
Click to expand...
Click to collapse
Hello, much appreciate your reply. I flashed back to stock 5.1.1 now and yet this problem is still persisting. Thus pretty obvious thats an hardware faulty.
In another forum, a guy with Nexus 7 had similar situation as me, and he suggests that its the battery or the circuit board at the charging port went kaput.
Guess nothing else I could do right now, gonna send in the phone for repair and hope the bill wont cost as much as a used nexus 4

[Help] Moto X Play won't show it is charging but the battery is working properly.

So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Edit : Update : Now I have installed a custom ROM (CM 13.1 by Temasek) and now the phone is charging like it should but it charges till 82~85% and then stops charging. Cant give the phone to the service center because I unlocked the BL.
thesaurabh7777 said:
So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Click to expand...
Click to collapse
Maybe fault in hardware.
Automated reply by JARVIS
K.khiladi said:
Maybe fault in hardware.
Automated reply by JARVIS
Click to expand...
Click to collapse
Thanks for the reply bro. I have updated the thread so can you tell me what is the problem.
are you using the original charger and cable ?? charge the Device when it's off then turn onforum.xda-developers.com/showthread.php?t=1782420
I'm having this exact same problem on my xt1575. I bought it from a nice dude on Swappa, but he seemed pretty green concerning phones in general. He rooted/unlocked it, then appears that he kept the stock ROM while flashing the franken kernel. I didn't notice this for the first day or two as I opened it and poked around for some signs of something loose/water damage: nothing.
I couldn't sleep last night, so all morning I've been doing what I can to play around with clearing caches, flashing different ROMs, and anything else I can find in the software side, but aside from somehow getting it to get past the previous cap of 4% to a whopping 25% before slamming down to 11% (percentages waver constantly), I'm stuck and desperate to figure it out. I've even tried the stock turbo charger, the stock charger for an old Moto X 2014, and as of writing this just now a Samsung quick charger for the giggles.
I have parts for all kinds of Moto X 2014/Nexus 6 lying around, so I took the risk of connecting a Moto X 2014 battery up to see how it behaved. It read the battery level around mid-seventies and didn't seem to drop at any exaggerated rate but still kind of bounced around a tad. It would charge at times, but otherwise still wouldn't show the battery as being charged. I didn't think too much of it because the 2014 is of course a different model at a much smaller capacity, so I didn't want to try leaving it on the charger for fear of overcharging. The only thing left that I haven't done is hook up the Play battery to another motorola because I don't have any screens to monitor progress and see how consistently it reads to determine if it's the battery that's somehow gone wonky.
So in summation/where I'm at right now: I'm having this same problem; I've tried both hardware and software tinkering to no avail; I feel this is still somehow kernel/software related, but I'm not sure how to completely obliterate everything to start from stock. Please forgive how scatterbrained I am right now, I'm tired yet wide awake and irritated with the whole situation; there's NOTHING I can find in the forums or elsewhere outside of stock replies like "are you using the original charger?"
My moto x play not change in normal it only charge in factory mode that to 75-82℅ only.
Let it discharge fully then put on charge without booting up
PSxplay said:
Let it discharge fully then put on charge without booting up
Click to expand...
Click to collapse
I have did that still it's not charging, it's showing power symbol without percentage showing.
Shajj99 said:
I have did that still it's not charging, it's showing power symbol without percentage showing.
Click to expand...
Click to collapse
I have tried after battery fully drain, still it's not charging again I am charging mobile in factory mode. Is there any solution please help me. In factory mode i am not getting signal.
So no change in behavior. I did notice that when in TWRP that the CPU Temp value is crazy, and any reporting software says the battery is at -23.8° C and always cold, even on a brand new replacement battery (obviously send like that is what's keeping it from charging). I even went as far as to put a heat gun on it from a distance to artificially actuate any sensors and got nothing. The one time it did report normal temps it charged fine for a whole day but hasn't returned to normal since. This **** is maddening...
I know this is a long shot, but have you tried resetting the battery stats?
http://forum.xda-developers.com/showthread.php?t=1699687
I had this problem but yesterday I can solve that
First I put stock firmware
Wait for fully discharge
And wait full shutdown
I put an moto g 2013 charger (550mA 5V)and led stay on around 5 min but not charge
After put Nokia n86 charger (1A 3.5V)5 min and not charge
After i put an orginal moto turbo charger
And start to charge wait for 9%
Turn on the phone
Clear battery stats with battery calibration app
Wait for full discharge
Wait for full turn off
I put a Nokia n86 charger wait 5 minutes vibrates and start to charge like the beginning
Any other suggestions or solutions? Still my phone only charges in recovery mode. I have a aukey fast charger. Tried different kernels and roms without success.
The solution with the nokia chargers seems really strange and i dont have that type of charger.
Regards
Someone fixed this? I have the same problem and can't solve it. I have cm 13 by temasek and the first time the x play charged up to 83% but after a full discharge and a clean of battery stats, I olny could charge it via factory mode, like in stock 6.0.1
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
pulpokraken said:
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
Click to expand...
Click to collapse
So, may the problem be in the pins when the battery is plugged into the mb? I'll try that! thanks!
Still having this issue, the solution with the chargers didn't work for me, neither the battery solution, suggestions?
How to solve the problem?
Please
Same issue
My Moto X Play has the same issue. It will only charge in Factory Mode. I had this issue before at 10-11 months old and had it 'fixed' under warranty, now 2-3 months later the same issue has occurred. Of course the warranty is only 1 year...
Glad I am not alone in this issue but i wish there was an easy fix! Putting me off getting another Moto...
Same problem occurred with me( Moto X Play).
My phone was not charging, it was stuck in some percentage and was not increasing or neither decreasing while plugged in to charger. But when i put it into recovery mode, it charges. But that was not the solution to the problem.
So, i have tried factory reset.
but problem was not solved.
i googled for the solution, but couldn't find the right solution. And i was stressed (I have a girlfriend, and living in very distance relationship, for me a smartphone is very important).
And was thinking of buying a new phone but not the Motorola, but couldn't afford at the time.
At the same time, i thought of repairing it by myself, by fixing the battery properly.
Without thinking about voiding the warranty and Motorola support, i unbolt every screw of the phone. and finally , finally, finally i made it by removing the battery and fixing it again(charger was plugged while removing the battery and fixing, and phone switched off while removing).
And now my phone is charging properly.
Hope I have helped every person concern to this same problem.
Thank you

Phone not charging or turning on??

Let me explain what happened: I was using the phone as normal, but suddenly it started to reboot itself, and with every reboot it was losing some battery until the point it lost all the energy, and now when I try to charge it, the only thing I get is the battery animation starting and suddenly disappearing, like a bootloop. Same situation when I try to boot into Safe Mode or Recovery Mode. But I was able to boot into download mode, so I tried to flash the stock firmware again both through Smart Switch and ODIN, but I got the same results. And also, this only happens if I have the phone connected to the PC or the charger. If I try to turn it on while disconnected, it doesn't do anything. What can I do???
Update: Well, now it reaches the Samsung logo but it get stuck in a bootloop. I 'm also able to boot to the recovery, but I'm not really sure of what can I do from there
I'm having similar issues!
Upon further investigation, I discovered some pocket lint stuffed in the bottom of the MicroUSB-port. A toothpick was enough to get it out. Still having issues with "mmc_read" failure, booting and long response times, but at least it charges reliably now. Will flash updated recovery/kernel/ROM as it has been a while - fingers crossed this will help.
I'm thinking the root cause of our issues might be different, but check your USB-port if you haven't already.
For my next phone I will consider integrated port covers, like the Xperia series.
I bid you good luck fixing your problem. Would'nt mind knowing what the root cause of your problem is if you find out.
The phone is alive again! The problem was the battery, I just replaced it and the phone booted as normal
Aaron Cruz said:
The phone is alive again! The problem was the battery, I just replaced it and the phone booted as normal
Click to expand...
Click to collapse
Thanks for the update. Just out of curiosity. Was the bad battery a little bit puffy. On my note 3 I could tell by feeling and looking at it from the edge. Battery going bad starts to Puff up in the middle.

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