Google Voice - G2 Q&A, Help & Troubleshooting

Hey all,
Excuse my n00b but, I had Google Voice replacing my Verizon Vmail on my Galaxy Nexus. I just switched from the Gnex to the G2 and I am keeping my same number as the Gnex. Do I have to do anything to configure Google Voice to work or by default will LG's Voice Mate take over all of the vmails? I saw there was a similar thread but it was asking a slightly different question.
If Voicemate is defaulted, is it the same method to switch to Google Voice (dialing the codes on the phone?)
Thanks in advance,
-steve

What you need to do is go to the Verizon website for your account and set up busy/no answer forwarding to your Google number. It will work fine from there.
stevvveo said:
Hey all,
Excuse my n00b but, I had Google Voice replacing my Verizon Vmail on my Galaxy Nexus. I just switched from the Gnex to the G2 and I am keeping my same number as the Gnex. Do I have to do anything to configure Google Voice to work or by default will LG's Voice Mate take over all of the vmails? I saw there was a similar thread but it was asking a slightly different question.
If Voicemate is defaulted, is it the same method to switch to Google Voice (dialing the codes on the phone?)
Thanks in advance,
-steve
Click to expand...
Click to collapse

Just download Google Voice from the play store. It will automatically setup call forwarding during the initial setup. You only have to do I once. Then you can remove Google Voice, or keep it. Whatever.
Sent from my Nexus 7 using XDA Premium 4 mobile app

thanks!

Just a friendly reminder, this should've gone in the Q&A forum, not here. Your post will probably be moved, and you may have a grumpy moderator on your tail.

sorry about that, i'm new to the g2 forums, my first thought was to go to Verizon specific. but noted for the future!

stevvveo said:
sorry about that, i'm new to the g2 forums, my first thought was to go to Verizon specific. but noted for the future!
Click to expand...
Click to collapse
It would if there was a section for it but this is things in development only. :good:

Yea everything gets lumped together except Rom developments. There isn't really a General Verizon forum. So just stick to General, Q&A, and Themes and Apps.
Have fun though and welcome to XDA.
-sent from my LG G2 using XDA Premium 4

stevvveo said:
thanks!
Click to expand...
Click to collapse
I had to setup call forwarding again on my account. I think VZW turned it off when I upgraded phones, as GVoice stopped storing voicemails after switching phones. Setup from within Voice wouldn't work for VZW, had to dial the following numbers:
*71<google voice number>
*90<google voice number>
*92<google voice number>
Replace the <google voice number> with your account's number and you'll get a pop-up dialog asking to confirm the call forwarding.

spitzaf said:
I had to setup call forwarding again on my account. I think VZW turned it off when I upgraded phones, as GVoice stopped storing voicemails after switching phones. Setup from within Voice wouldn't work for VZW, had to dial the following numbers:
*71<google voice number>
*90<google voice number>
*92<google voice number>
Replace the <google voice number> with your account's number and you'll get a pop-up dialog asking to confirm the call forwarding.
Click to expand...
Click to collapse
I got it working fine on my last G2. Broke the screen and got a replacement and now everything works except my messagesc aren't going to my voice account. They are going to my Verizon voicemail. I've set up voice like I've always done. Whenever I try to dial the numbers on the OP it just takes me to the Google voice, meaning it's already set up. I don't know. Iv haven't rooted this phone yet (looking for a computer that works), but once iv do I'll just restore my backup but until then it's annoying.
I can call using my coffee number but messages go to Verizon. I had the same problem on my first phone but forgot how I fixed it. It was also running a highly customised ROM though. It's much easier to have my messages go to voice. As of now I have no visual messages

Related

Google Voice not receiving texts and vm (4g)

Just switched to the Nexus 4g and loving it. The only issue I'm having is now texts and voicemails are not coming through to the GV app or online, only the stock messaging. Anyone else having this problem? I can initiate texts through the GV app and the browser, but that's it.
I tried clearing the data and reinstalling. Nothing. When I go to voicemail under settings, Google Voice is not listed as a choice.
How do you have your number setup. Is it ported? I would start with checking your online settings, but more information is needed.
Sent from my Nexus S 4G
Also, when you call VM, are you getting Sprint's VM or are you getting GV Voice mail? That's another good place to start to see if you're fully ported over.
Dial *28 and your google voice area code and number then hit send. Did you set up conditional call forwarding? There might also be a setting in calls section to select voicemail. Carrier or google voice.
Personally, I would stay away from that porting your number can of worms. To me it's more trouble than it's worth. There's really not much or any difference between the old way of having them separate. You have more control if you use the old way. You also don't have that mms snafu like you would if you integrated.
I just read your post again. Something isn't set up right if there isn't a choice. I think I know. Go to the market and download google voice again and install it on top of itself. Make sure you are logged out of gv on your phone before doing this. I think updating breaks integration and let's you use gv the old fashioned way.
I'm looking and I don't see anything talking about google voice setup.
sawvellra26 said:
When you set up Google voice on your phone it prompts you through all these steps. Which makes the setup flawless
Check out my newbie YouTube: http://youtube.com/androidhow
Click to expand...
Click to collapse

Google Voice mail not working with VoLTE?

I have always used Google Voice as my default voice mail app. After upgrading to VoLTE (Kitkat 4.4.4), whenever someone calls me and I do not answer, it just says that my voice mail box is not set up. Anyone else having this problem?
Yes you have to set it up again
Sent from my SM-G900V using Tapatalk
mmw68666 said:
Yes you have to set it up again
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
I uninstalled and reinstalled, ran through setup and still nothing. I will try again.
I guess I don't understand the allure of VoLTE. In reading about it @ VZW site, it bills the same as regular calls so it's not like it can save on our minutes. Voice sounds just fine over standard calls IMO.
I dont know what I am doing wrong. I reset my Google Voice by uninstalling it and reinstalling, setting it up, then making sure hangouts voicemail is enabled. Anyone have any other thoughts?
*71 your Google voice number to forward it.
Thanks! Just came back here to own my shame as I forgot I had to do the call forwarding.
All better now
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
JohnKuczek said:
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
Click to expand...
Click to collapse
I enabled Hangouts integration with Google Voice, and everything is working fine for me after setting up my Google Voice number for forwarding again with VoLTE enabled.
JohnKuczek said:
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
Click to expand...
Click to collapse
I had to go to Google voice on the web, goto Settings, select Edit under your phone number, then select Activate under Forwarding Options. It'll provide a *71 number for you to key in on your phone. This will be a different number than your voicemail number.
It worked for me after these steps.
superrelaxx said:
I had to go to Google voice on the web, goto Settings, select Edit under your phone number, then select Activate under Forwarding Options. It'll provide a *71 number for you to key in on your phone. This will be a different number than your voicemail number.
It worked for me after these steps.
Click to expand...
Click to collapse
Tried that yesterday several times on my own and with VZW "support." They seem to think it may be a network backend issue, and have sent it up the food chain...
Sent from my iPad using Tapatalk HD
Chopstix9 said:
I guess I don't understand the allure of VoLTE. In reading about it @ VZW site, it bills the same as regular calls so it's not like it can save on our minutes. Voice sounds just fine over standard calls IMO.
Click to expand...
Click to collapse
I have an old plan. 1500 Min, unlimited text and data. For me, it isn't about saving minutes, it is about the quality of the call. My wife and most of my family has GS5, the others just got iPhone 6 so most of my calls VoLTE and I love it.
Slightly off topic, but has anyone gotten the calling feature within the new hangouts integration to work over wifi? I need this at work because when I have to go out on the floor there is no service, but there is wifi.
Sent from my SM-G900V using Tapatalk
Did anyone get this figured out? I have never had a problem with google voice not working up until I downloaded the NI2 update to get voLTE. Now when I get a call it says the mail box hasn't been set up yet. I did all of the forwarding options (even shows forwarded on the myverizon page) and it still isn't forwarding to my google voice.
I don't get it. Anyone have any clues? I've already tried everything listed in this thread.
JAYNO20 said:
Did anyone get this figured out? I have never had a problem with google voice not working up until I downloaded the NI2 update to get voLTE. Now when I get a call it says the mail box hasn't been set up yet. I did all of the forwarding options (even shows forwarded on the myverizon page) and it still isn't forwarding to my google voice.
I don't get it. Anyone have any clues? I've already tried everything listed in this thread.
Click to expand...
Click to collapse
After making sure my phone was still connected via Google Voice online, these steps from Google (click on "If you're a Verizon Wireless user click here") are what got it working for me (along with making sure Google Voice was selected for voice mail in my phone's settings - Phone -> Menu -> Settings -> Call -> Voice Mail). I dialed all three one right after the other:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
bsweetness said:
After making sure my phone was still connected via Google Voice online, these steps from Google (click on "If you're a Verizon Wireless user click here") are what got it working for me (along with making sure Google Voice was selected for voice mail in my phone's settings - Phone -> Menu -> Settings -> Call -> Voice Mail). I dialed all three one right after the other:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
Click to expand...
Click to collapse
I've tried this and it has not solved my problem.
Working with Verizon Wireless, and they claim there is a problem during the forwarding. I'm likely oversimplifying, but it seems that VZW sends the call to AT&T Landline, who then sends it to Google's landline operator (I forget who they said this was), then it goes to Voice. For my number, there is a problem at the transition from AT&T Landline to Google's operator. So basically, it is a network issue that is occurring on a disinterested carriers network, and so nothing is happening fast.
On a side note, I tried to get creative since others still have working VZW to Voice forwarding, and I got a new number, and paid to keep the old number, too, in the hopes that a new number would work... No joy, I'm out $30 and now have a second number that behaves the same way as the first.
JohnKuczek said:
I've tried this and it has not solved my problem.
Working with Verizon Wireless, and they claim there is a problem during the forwarding. I'm likely oversimplifying, but it seems that VZW sends the call to AT&T Landline, who then sends it to Google's landline operator (I forget who they said this was), then it goes to Voice. For my number, there is a problem at the transition from AT&T Landline to Google's operator. So basically, it is a network issue that is occurring on a disinterested carriers network, and so nothing is happening fast.
On a side note, I tried to get creative since others still have working VZW to Voice forwarding, and I got a new number, and paid to keep the old number, too, in the hopes that a new number would work... No joy, I'm out $30 and now have a second number that behaves the same way as the first.
Click to expand...
Click to collapse
Odd that it works for some and not for others.
It would be great if Verizon would get things straightened out, but they've never cared about Google Voice and likely never will (heck, Google doesn't seem to care too much about it these days).
bsweetness said:
Odd that it works for some and not for others.
It would be great if Verizon would get things straightened out, but they've never cared about Google Voice and likely never will (heck, Google doesn't seem to care too much about it these days).
Click to expand...
Click to collapse
Tried all those options. I don't see how its working for anyone that has voLTE enabled. As soon as I disable it fowarding works fine.
I was able to successfully got Google voice back after enabling HD voice, by setting up Forwarding not on the phone, but online: https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
timeToy said:
I was able to successfully got Google voice back after enabling HD voice, by setting up Forwarding not on the phone, but online: https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
Click to expand...
Click to collapse
Odd that that works for you. I had tried that, and setting it up through the MyVerizon app, and by the VZW tech setting it, all with the same broken results.

New unlocked S7 doesn't have a voicemail app - how to get voicemail?

I just bought one of the newly released unlocked S7's. First let me say it is awesome. No bloat and numerous settings that were blocked by Verizon are available now. I popped in my sim and everything works great. The only one problem is that the voicemail app is not on the phone. When someone leaves me a message, I get some wierd cryptic text message. I can dial my own number and retrieve the messages the old fashioned way. After I delete a message, I get another cryptic text message. I assume these messages are supposed to be telling the voicemail app how many messages there are in my inbox. Does anyone know how I can either get a working Verizon voicemail app on my phone or stop these text messages at least?
skiddingus said:
I just bought one of the newly released unlocked S7's. First let me say it is awesome. No bloat and numerous settings that were blocked by Verizon are available now. I popped in my sim and everything works great. The only one problem is that the voicemail app is not on the phone. When someone leaves me a message, I get some wierd cryptic text message. I can dial my own number and retrieve the messages the old fashioned way. After I delete a message, I get another cryptic text message. I assume these messages are supposed to be telling the voicemail app how many messages there are in my inbox. Does anyone know how I can either get a working Verizon voicemail app on my phone or stop these text messages at least?
Click to expand...
Click to collapse
You need the Verizon visual voicemail app or you need to disable basic visual voicemail on your line.
Sent from my SM-G930V using Tapatalk
PiousInquisitor said:
You need the Verizon visual voicemail app or you need to disable basic visual voicemail on your line.
Sent from my SM-G930V using Tapatalk
Click to expand...
Click to collapse
That's what I thought. I tried installing a Verizon voicemail app from the Play store but it repeatedly crashes and doesn't work at all. It did not look like the standard voicemail app that is preinstalled on the Verizon branded S7. I would like to get the APK that is preinstalled and give it a try but I haven't been able to find it yet.
skiddingus said:
That's what I thought. I tried installing a Verizon voicemail app from the Play store but it repeatedly crashes and doesn't work at all. It did not look like the standard voicemail app that is preinstalled on the Verizon branded S7. I would like to get the APK that is preinstalled and give it a try but I haven't been able to find it yet.
Click to expand...
Click to collapse
I have a VVM APK I used on the S5 and S6 successfully if you'd like to give it a shot.
Edit..here's a link to it. Good luck.
https://www.dropbox.com/s/xlc43x21jwculw8/VisualVoiceMail.apk?dl=0
Sent from my SM-G930V using XDA-Developers mobile app
I would love to try it.
skiddingus said:
I would love to try it.
Click to expand...
Click to collapse
Link is in my post above. Good luck
Sent from my SM-G930V using XDA-Developers mobile app
I get an "app not installed" error after trying to install it. It seems like the app is checking compatibility before it installs. Thanks for trying.
I as well purchased one of the new unlocked S7's. I have Google Voice setup to handle my voicemail and it works great.
gramenz said:
I as well purchased one of the new unlocked S7's. I have Google Voice setup to handle my voicemail and it works great.
Click to expand...
Click to collapse
Are you forwarding the Verizon phone number to the google voice number ? I use Google Voice a little but I didn't think it could handle the voicemail on the carriers system.
I have also notice that the video calling option is not available in the dialer on the unlocked phone. Not a big deal to me but it is one more small sacrifice to have the unlocked phone. I haven't looked for a work-around yet.
skiddingus said:
Are you forwarding the Verizon phone number to the google voice number ? I use Google Voice a little but I didn't think it could handle the voicemail on the carriers system.
I have also notice that the video calling option is not available in the dialer on the unlocked phone. Not a big deal to me but it is one more small sacrifice to have the unlocked phone. I haven't looked for a work-around yet.
Click to expand...
Click to collapse
Yes, I have it forwarding to Google voice number. You can set it up online at www.google.com/voice Also, I don't believe that Verizon Advanced Calling is available for Unlocked phones.
gramenz said:
Yes, I have it forwarding to Google voice number. You can set it up online at www.google.com/voice Also, I don't believe that Verizon Advanced Calling is available for Unlocked phones.
Click to expand...
Click to collapse
Thanks. I already have my google voice voicemail set up and working. I was looking for a way to get the Verizon phone number's mailbox working with visual voice mail. I had to call Verizon and have them add the "block visual voice mail" feature to my line so that I would stop getting the cryptic text messages every time I received or deleted a message. To save someone else some grief, if you do this, you must reboot your phone before the blocking system change takes effect.
I'm using the old fashioned voice mail service now on my Verizon number. It is tedious but I don't get many messages so I can live with it. My battery life seems to be slightly better on this phone than my old Verizon branded S7. My wife inherited the old S7 when the unlocked version was released. Well played Samsung.
skiddingus said:
I had to call Verizon and have them add the "block visual voice mail" feature to my line so that I would stop getting the cryptic text messages every time I received or deleted a message. To save someone else some grief, if you do this, you must reboot your phone before the blocking system change takes effect.
Click to expand...
Click to collapse
After doing this, do you get any sort of notification when you have new voice mails?
I didn't mind the cryptic texts (in fact, I was able to determine what much of what it meant), but at least those texts let me know I had a new message. But recently they seem to have stopped, so now I get no notification I have a new voice mail
TheSkipperCDB said:
After doing this, do you get any sort of notification when you have new voice mails?
I didn't mind the cryptic texts (in fact, I was able to determine what much of what it meant), but at least those texts let me know I had a new message. But recently they seem to have stopped, so now I get no notification I have a new voice mail
Click to expand...
Click to collapse
Yes, I get the typical voicemail icon up in the notification bar. My dialer has the number one key set to long-press speeddial my voicemail and enter my password for me. This way it is not much of an inconvenience not having VVM.
skiddingus said:
Yes, I get the typical voicemail icon up in the notification bar. My dialer has the number one key set to long-press speeddial my voicemail and enter my password for me. This way it is not much of an inconvenience not having VVM.
Click to expand...
Click to collapse
When you setup google voice correctly by forwarding your carrier number to google voice you will get it all in one place. It sounds like you setup Gvoice incorrectly. Don't use the setup from the app, use the setup on the website it will guide you in doing the phone code you have to enter to forward your number.
elzeus said:
When you setup google voice correctly by forwarding your carrier number to google voice you will get it all in one place. It sounds like you setup Gvoice incorrectly. Don't use the setup from the app, use the setup on the website it will guide you in doing the phone code you have to enter to forward your number.
Click to expand...
Click to collapse
I'm a little confused here. Are you porting your phone number from Verizon to Google Voice, or just forwarding your voicemail to Google Voice?
CVertigo1 said:
I'm a little confused here. Are you porting your phone number from Verizon to Google Voice, or just forwarding your voicemail to Google Voice?
Click to expand...
Click to collapse
Just forwarding vzw # to google voice for the free visual voicemail.
Google Voice
CVertigo1 said:
I'm a little confused here. Are you porting your phone number from Verizon to Google Voice, or just forwarding your voicemail to Google Voice?
Click to expand...
Click to collapse
The way I was able to get google voicemail to work was go into settings, phone, call forwarding, turn on call forwarding, unanswered calls and then put my google voice number there.
Isn't there some setting that can be used to enable it? I was using Lineage 14.1 on my HTC One m7 right before buying my 930u, and that had visual voicemail built into it that worked out of the box with Verizon.
Surely someone on here has a Verizon Galaxy S7 and can pull the APK file off of it for sharing?
AdobeCRT said:
Surely someone on here has a Verizon Galaxy S7 and can pull the APK file off of it for sharing?
Click to expand...
Click to collapse
I was able to pull the APK from my friend's Verzion S7, but when I try to install it fails saying a package already exists with that name. I can't find the package on my phone though. The package name is "com.samsung.vvm" according to pm on the device. I pulled it using these instructions.

Force activate Google Voicemail on your Pixel/XL

Edit: Perhaps using the word (Re)activate would clear some confusion. I chose to use 'Activate' since I had been unable to get my existing Google Voice account up and running on my Pixel from day one. These were the steps that I personally used, with Verizon as my carrier, to (Re)activate or "jump start" my existing Google Voice account to run on my Pixel. For me personally, this was the only thing that worked. And at the moment it seems to be working for others as well. As mentioned below, the full setup for Verizon may be different, and the full setup and "reactivation" for lack of a better word, is indeed different for other carriers, could be similar, I honestly don't know.
I'm on Verizon, but this should work for any carrier -
1. Go to Google Voice on PC, click the 'Settings' cog/hamburger icon
2. Under the 'Phones Tab' it will say 'Forwards calls to:' you should see your phone's phone number and under that click 'Edit'.
3. Click 'Show Advanced Settings' still under 'Phones Tab'.
4. Scroll down to 'Forwarding Options' and click 'Activate'.
5. Now you should have a pop-up window with instructions to call your GV number. Mine (Verizon) instructs me to add a *71 in front of my GV number -
*71555-555-5555 - then click send and follow the prompts when your phone rings.
6. Enjoy Google Voicemail again.
Continued Edit:
In addition to all this, here are some additional steps I had to take in order to get Google Voice to stick. I believe these instructions from this point on are Pixel specific, but please do not quote me on this -
Additional Steps (I took) to get Google Voice up and running on the Pixel (the following steps will be done from your phone)
1. Head to the Phone app, swipe over to Voicemail and approve Visual Voicemail.
2. Then head to GV app and go to Settings and check on Voicemail Display.
3. While still in GV, run through your Sync and Notifications and check what applies to you.
4. Then return to your Phone app (your voicemail may go a little crazy at this point due to syncing, mine does), go to Settings>Calls and turn off Video Calling and Voice Privacy.
5. Then go to your overall phone settings for the phone itself, and tap More>Cellular Network Settings and turn off Advanced Calling.
I think that is everything. If anyone has any additional input at all, that'd be helpful. Come to think of it, a per carrier set of instructions would be nice if anyone would like to help...just throwing this out there, if it already exists, a link would be nice.
Thanks
Are you using Google Voice just for Visual Voicemail on Verizon, or for all calls in general?
cambunch said:
Are you using Google Voice just for Visual Voicemail on Verizon, or for all calls in general?
Click to expand...
Click to collapse
I use GV as much as my regular number for incoming and outgoing phone calls. I also use each equally for texting, it depends on who it is. I use my real phone mostly for friends and family that have had my number before GV. I use GV for new contacts and business related stuff; the reason being I like to able to record business phone calls without an extra app, simply tap 4 during the call and it starts recording. And yes, I use GV for voicemail too, mainly due to transcripts and customization. I rarely have to listen to my vm, unless someone was drunk, then the transcripts are pretty bad...funny, but bad. Why do you ask?
cptkian said:
Why do you ask?
Click to expand...
Click to collapse
Many people used GV to handle VVM on Verizon for the previous Nexus phones as it wasn't supported. However, VVM on Android 7.1+ is working with Verizon out of the box, as long as you have it enabled on your plan.
cambunch said:
Many people used GV to handle VVM on Verizon for the previous Nexus phones as it wasn't supported. However, VVM on Android 7.1+ is working with Verizon out of the box, as long as you have it enabled on your plan.
Click to expand...
Click to collapse
Ahh, no I only use GV. But I do use it with VVM on the Pixel. Actually, maybe you can help me with something which has only mildly bothered me, so I haven't dug too deep yet....does VVM provide a transcript like like GV does? Let's be honest, it really isn't all that visual. evobyte was asking this earlier as well.
cptkian said:
Ahh, no I only use GV. But I do use it with VVM on the Pixel. Actually, maybe you can help me with something which has only mildly bothered me, so I haven't dug too deep yet....does VVM provide a transcript like like GV does? Let's be honest, it really isn't all that visual. evobyte was asking this earlier as well.
Click to expand...
Click to collapse
I believe you need the Premium VVM from Verizon for that - I only have the basic (free) and it does not. I know that is a feature that puts GV ahead of VVM, but I found GV to not be very reliable when I was on my N5X.
This is a link to Google's support for GV. https://support.google.com/voice/answer/165656?hl=en If you click were it says additional help for Verizon customers you'll see you need to dial 3 numbers w/your GV # included (it forwards calls in 3 different types of situations). I did this and set to show visual messages in the phone app which basically gave GV its own tab. And, I don't have premium service from Vzn.
If you are having trouble configuring Google voicemail on Verizon, you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]

Force activate Google Voicemail on your Pixel/XL

Edit: Perhaps using the word (Re)activate would clear some confusion. I chose to use 'Activate' since I had been unable to get my existing Google Voice account up and running on my Pixel from day one. These were the steps that I personally used, with Verizon as my carrier, to (Re)activate or "jump start" my existing Google Voice account to run on my Pixel. For me personally, this was the only thing that worked. And at the moment it seems to be working for others as well. As mentioned below, the full setup for Verizon may be different, and the full setup and "reactivation" for lack of a better word, is indeed different for other carriers, could be similar, I honestly don't know.
I'm on Verizon, but this should work for any carrier -
1. Go to Google Voice on PC, click the 'Settings' cog/hamburger icon
2. Under the 'Phones Tab' it will say 'Forwards calls to:' you should see your phone's phone number and under that click 'Edit'.
3. Click 'Show Advanced Settings' still under 'Phones Tab'.
4. Scroll down to 'Forwarding Options' and click 'Activate'.
5. Now you should have a pop-up window with instructions to call your GV number. Mine (Verizon) instructs me to add a *71 in front of my GV number -
*71555-555-5555 - then click send and follow the prompts when your phone rings.
6. Enjoy Google Voicemail again.
continued Edit:
In addition to all this, here are some additional steps I had to take in order to get Google Voice to stick. I believe these instructions from this point on are Pixel specific, but please do not quote me on this -
Additional Steps (I took) to get Google Voice up and running on the Pixel (the following steps will be done from your phone)
1. Head to the Phone app, swipe over to Voicemail and approve Visual Voicemail.
2. Then head to GV app and go to Settings and check on Voicemail Display.
3. While still in GV, run through your Sync and Notifications and check what applies to you.
4. Then return to your Phone app (your voicemail may go a little crazy at this point due to syncing, mine does), go to Settings>Calls and turn off Video Calling and Voice Privacy.
5. Then go to your overall phone settings for the phone itself, and tap More>Cellular Network Settings and turn off Advanced Calling.
I think that is everything. If anyone has any additional input at all, that'd be helpful. Come to think of it, a per carrier set of instructions would be nice if anyone would like to help...just throwing this out there, if it already exists, a link would be nice.
Thanks
Each carrier has a different way to setup call forwarding, so your instructions will only work for Verizon. People on other carriers will need to find the proper dialing sequence to forward missed calls properly. I also think there is another number to call to set it up properly on Verizon, so you're missing a step. Finally, this isn't Pixel specific, so it would be better suited in a more general forum, and there is likely another thread that has all this info in it already.
Sent from my Pixel XL
or just install the GV app on your device, and set it up.
uicnren said:
or just install the GV app on your device, and set it up.
Click to expand...
Click to collapse
I've been using GV since early 2010, I've used it on all my phones. The Pixel was the first phone I had come across where no matter what I did to try configure it, Verizon VM would hold true, even as far as Google Dialer telling me GV was the voicemail I had chosen, and GV settings was also saying the same. This was Pixel specific and others I had talked to were dealing with the same the thing. Long story short, after several days of trying anything and everything I could think of to get it to work, these were the exact steps I took to make it work and to make it stick. Installing the app didn't work for me, manually configure didn't work, nothing but this worked, and since I noticed a few others dealing with similar issues, I posted this. It doesn't seem to be widespread among all Pixel users, but I knew I wasn't the only one, so if it helps a few people, cool. If it doesn't work, we'll try to figure something else out.
The call forwarding sequence on Verizon isn't Google Voice specific, you could use it to forward to any number.
Sent from my Pixel XL
imnuts said:
Each carrier has a different way to setup call forwarding, so your instructions will only work for Verizon. People on other carriers will need to find the proper dialing sequence to forward missed calls properly. I also think there is another number to call to set it up properly on Verizon, so you're missing a step. Finally, this isn't Pixel specific, so it would be better suited in a more general forum, and there is likely another thread that has all this info in it already.
Sent from my Pixel XL
Click to expand...
Click to collapse
Please see my response to uicnren as well.
1. This was very Pixel specific for me and the others I had talked to. This was the only phone we had had problems setting up GV on.
2. I should have been more clear, this is for existing accounts, this isn't setting up GV from scratch.
3. These were the exact steps I took.
4. One person I spoke with said he was on Sprint and that the *71 I use for Verizon was indeed a different number, but the same setup nonetheless, I should have been more clear about that.
5. Thanks for input, and in pointing out more clearly that it could be a completely different setup among carriers.
6. And finally, next time something as broad as this could be (again, it wasn't for me, but you make a good point) I will post in a more general area.
imnuts said:
The call forwarding sequence on Verizon isn't Google Voice specific, you could use it to forward to any number.
Sent from my Pixel XL
Click to expand...
Click to collapse
That's true, and I agree completely. However I wasn't trying to convey that, I was just pointing out the steps that I personally used, with Verizon as my carrier to (re)activate or simply get GV to work as my voicemail again for the Pixel. And the reason I said it should work for other carriers is because someone using Sprint used essentially the same method, but with a different "beginning" number added to their GV number. I guess my question to you is, should I have pointed out what you said? If so, why?
imnuts said:
Each carrier has a different way to setup call forwarding, so your instructions will only work for Verizon. People on other carriers will need to find the proper dialing sequence to forward missed calls properly. I also think there is another number to call to set it up properly on Verizon, so you're missing a step. Finally, this isn't Pixel specific, so it would be better suited in a more general forum, and there is likely another thread that has all this info in it already.
Sent from my Pixel XL
Click to expand...
Click to collapse
Thank you!!! Been doing this for about 5 years+
This is nothing new and tells you how to do it on the Google Voice Site! :angel:
You can also do it from a PC on the Verizon wireless site. My Verizon has a screen to program call forward for busy no answer.
The full setup for Verizon call forwarding to get Google voice working is to dial
*71 your GV number
*90 your GV number
*92 your GV number
This has been the same issue since at least as far back as the Galaxy Nexus.
atlp99 said:
The full setup for Verizon call forwarding to get Google voice working is to dial
*71 your GV number
*90 your GV number
*92 your GV number
This has been the same issue since at least as far back as the Galaxy Nexus.
Click to expand...
Click to collapse
I had the Galaxy Nexus and didn't have to do this setup. I've had Google Voice since the HTC Droid Eris, and I can tell you that was not how I initially set mine up, I called one number and done. In fact, in the last almost 7 years I've never used the *71 method one time, aside from maybe the initial setup. For what it's worth, all I had to do was click "manually configure", then back out of the phone app, then it would load me directly into google voice and it would begin syncing everything. And that was it, every phone, every time, for 7 years. The *71 deal was completely new to me.
This worked great! I can now get the phone to translate everything to me without even listening to my voicemail!
Only one issue though, I only receive the translation through text message, hangouts and email... How do I get the translation to come up in the actual voicemail app through google stock dialer?? My voicemail's show up but it doesn't translate them?? any clue?? In settings I have Visual Voice enabled also...
cptkian said:
I had the Galaxy Nexus and didn't have to do this setup. I've had Google Voice since the HTC Droid Eris, and I can tell you that was not how I initially set mine up, I called one number and done. In fact, in the last almost 7 years I've never used the *71 method one time, aside from maybe the initial setup. For what it's worth, all I had to do was click "manually configure", then back out of the phone app, then it would load me directly into google voice and it would begin syncing everything. And that was it, every phone, every time, for 7 years. The *71 deal was completely new to me.
Click to expand...
Click to collapse
We're you on Verizon?
This was all Verizon specific.
evobyte said:
This worked great! I can now get the phone to translate everything to me without even listening to my voicemail!
Only one issue though, I only receive the translation through text message, hangouts and email... How do I get the translation to come up in the actual voicemail app through google stock dialer?? My voicemail's show up but it doesn't translate them?? any clue?? In settings I have Visual Voice enabled also...
Click to expand...
Click to collapse
Great, glad it worked for you! Here you go, this should help out some -
Google Voice settings, check voicemail display, then run through your sync and notifications and check what applies to you. Then return to your phone app, go to settings>calls and turn off video calling and voice privacy. GV will not work with these on. Then, go to your overall settings for phone itself, and click more>cellular network settings and turn off Advanced Calling. I think that is everything.
cptkian said:
Great, glad it worked for you! Here you go, this should help out some -
Google Voice settings, check voicemail display, then run through your sync and notifications and check what applies to you. Then return to your phone app, go to settings>calls and turn off video calling and voice privacy. GV will not work with these on. Then, go to your overall settings for phone itself, and click more>cellular network settings and turn off Advanced Calling. I think that is everything.
Click to expand...
Click to collapse
This is for Verizon so there is no confusion.
atlp99 said:
We're you on Verizon?
This was all Verizon specific.
Click to expand...
Click to collapse
Yeah, all Verizon. What were the other two numbers you had? Not *71
cptkian said:
Yeah, all Verizon. What were the other two numbers you had? Not *71
Click to expand...
Click to collapse
They are conditional call forwarding,
One is no answer,
One is busy,
One is if the phone is unreachable
If I remember correctly the specific types of call forwarding.
atlp99 said:
They are conditional call forwarding,
One is no answer,
One is busy,
One is if the phone is unreachable
If I remember correctly the specific types of call forwarding.
Click to expand...
Click to collapse
I don't know why I find this so cool, but I do. It's kind of like those secret/hidden numbers you can dial to access even more settings or whatever. Where did you find this? I never knew this existed.
cptkian said:
I don't know why I find this so cool, but I do. It's kind of like those secret/hidden numbers you can dial to access even more settings or whatever. Where did you find this? I never knew this existed.
Click to expand...
Click to collapse
This was all from Google support forums for Google voice originally. Verizon doesn't allow the Google voice app to change the call forwarding settings to automatically set up voicemail, this is just manually changing the same settings.
I've got the numbers saved now so I don't look them up every time I get a new phone.
FYI - Verizon now supports Visual Voicemail on Android 7.1+ for those of you using this as a workaround to get VVM on your Pixel. Functions perfectly with the stock dialer.

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