Might swap/swap questions - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Ive read some posts were ppl wanted to exchange their phones for the other version. Ive noticed my phone acting up recently (rooted MF3) It randomly reboots, the home button acts up and today my phone was off which revented my alarm from getting me up. All of these aren't huge issues but if it will get me a replacement phone on the other version than its worth the time. How would I go about asking for the other version (not even sure of the other version is even available) I'm assuming ATT will ask why I'm requesting the other version.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

nash2000 said:
Ive read some posts were ppl wanted to exchange their phones for the other version. Ive noticed my phone acting up recently (rooted MF3) It randomly reboots, the home button acts up and today my phone was off which revented my alarm from getting me up. All of these aren't huge issues but if it will get me a replacement phone on the other version than its worth the time. How would I go about asking for the other version (not even sure of the other version is even available) I'm assuming ATT will ask why I'm requesting the other version.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I don't think ATT is going to give you the other version just because you ask for it

What I'm saying is, my current phone has been acting up for a while but I've dealt with it. My issues most likely will fetch me a replacement model. If it all possible I'd like to get the other version so I'd like to know how to ask. I'm still going to call them regardless about my issues.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

Most refurbished phones are shipped with the latest version. The best way to go about it is to tell them that your work uses an application that is not compatible with the latest software and you need a device with MDL. Chances are, they will not be able to help you, but it is worth a try.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

graydiggy said:
Most refurbished phones are shipped with the latest version. The best way to go about it is to tell them that your work uses an application that is not compatible with the latest software and you need a device with MDL. Chances are, they will not be able to help you, but it is worth a try.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Figured it was a long shot.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

Related

galaxy s4 i9505 t mobile

I was looking at the updates to the s4 and saw the update thinking that it was for the ee s4 with disastrous consequences. I now have the t mobile set up with my ee card. Do not have wifi just wont switch on and it has 4g in the Window where you would find the normal 3g logo. There are also a couple of issues. So my main question is where would I find the stock rom or the update to put it back to normal
Have you tried looking here? http://samsung-updates.com
Sent from my Nexus 7 using xda app-developers app
realwillow said:
Have you tried looking here? http://samsung-updates.com
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
i managed to get it downloaded last night. many thanks for the thread though it will help in the future

Phone call problems.

Hey all I was just wondering if anyone is having problems with receiving calls. It seems to happen more and more lately. What happens is the phone rings and I answer it but I can't hear them and they can't hear me. The phone then disconnects. It doesn't matter where I am so I don't think it's a phone network problem. I travel all over the place as I'm a truck driver. It seems to happen more when connected to a Bluetooth device but now it's starting to happen when not.
I'm am rooted and at present running on stock. It doesn't matter if I'm on stock or a custom ROM it does the same thing. I'm really regretting getting this phone and ready to go back to my DROID RAZR MAXX HD. I like the phone its blazing fast but it has issues which I've asked about before. I bought this phone on the Edge plan and did line swapping to keep unlimited data. But I'm ready to throw it in the garbage or sell it real cheap. Or starting all over and leaving it unrooted and see what happens. Really wanted root so I could tether when ever I want. Any suggestions?
Sent from my SM-N900V using xda app-developers app
Rooted and stock here with zero issues. Maybe hardware issues?
Sent from my SM-N900V using XDA Premium 4 mobile app
Deleted
Reilly1812 said:
Rooted and stock here with zero issues. Maybe hardware issues?
Sent from my SM-N900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Looks like I'm going back to my Motorola and throwing this in the trash with the tech support and replacement device issues. This will be the last Samsung device I buy.
RAZR is a great phone. Sorry you had issues with the Note. Did you see this thread? http://forum.xda-developers.com/showthread.php?t=2680962
Sent from my SM-N900V using XDA Premium 4 mobile app
Reilly1812 said:
Rooted and stock here with zero issues. Maybe hardware issues?
Sent from my SM-N900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Reilly1812 said:
RAZR is a great phone. Sorry you had issues with the Note. Did you see this thread? http://forum.xda-developers.com/showthread.php?t=2680962
Sent from my SM-N900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes exactly one of the horror stories I'm talking about
Well I Odin back to stock and still having the same problems. I'm headed to Verizon today to see what they say. Hopefully I get lucky and don't get a bum replacement device.
Sent from my SM-N900V using xda app-developers app
I sold my note 3 back in January because of connectivity and phone quality issues ... been really missing the spen, multiwindow and sceen size as of late. Was thinking about coming back to the N3 but then I see stuff like this and remember why I left [emoji20]
May grab a note 2 instead ...
Sent from my GT-N5110 using Tapatalk

Awful battery since 4.2.2 update

Hey guys.
Not sure if I'm posting in the right place but I've got to find out if it's just me!
Updated about 2 weeks ago to 4.2.2 via OTA and my battery life has dropped drastically.
The one thing I've always loved about the note series is the massive battery and the note 3 didn't disappoint until recently.
The phone used to last anything upto 20 hours with fair usage but since the update I get no longer than about 3-4 hours!
I'm not rooted and I've even performed a factory reset on my device and not installed any apps.
I've even turned cellular data off and left the phone in my pocket without even unlocking it yet still only 2 - 3 hours life.
Anyone else having the same issue or know of any solution?
I appreciate that downgrading back to 4.2.2 isn't possible but surely there must be something else I can do?
any help is appreciated.
Thanks
Note my screen shot of firmware version for you guys to compare.
Sent from my SM-N9005 using XDA Premium 4 mobile app
studelube said:
Hey guys.
The phone used to last anything upto 20 hours with fair usage but since the update I get no longer than about 3-4 hours!
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Are you serious, from 20 hour to 3-4 hours? That is very strange. I am still on 4.3 but waiting for 4.4.2 for my region, what region version are you using?
Yeah can't believe it either. I've had to use a second phone just for work purposes.
I'm in the UK with an unlocked handset. Just received the update OTA.
Sent from my SM-N9005 using XDA Premium 4 mobile app
brochs said:
Are you serious, from 20 hour to 3-4 hours? That is very strange. I am still on 4.3 but waiting for 4.4.2 for my region, what region version are you using?
Click to expand...
Click to collapse
Yeah can't believe it either. I've had to use a second phone just for work purposes.
I'm in the UK with an unlocked handset. Just received the update OTA.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Sent from my SM-N9005 using XDA Premium 4 mobile app
studelube said:
Yeah can't believe it either. I've had to use a second phone just for work purposes.
I'm in the UK with an unlocked handset. Just received the update OTA.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Im having the very same problem. There are various posts on the net about it on various forums but there seems to be no definitive fix. Very Odd because it definately is affecting a large number of people - but here on xda - dev there dont seem to be too many?

Working home trial

Well I got very lucky. I tried the Good home trial program where they sent me 4 different versions of Glass with the prescription frames. The package list clearly mentioned that these were non working versions.
However...The good news. One of my units is working. I have a completely functioning Glass for $50. I wanted to be upfront with Google and let them know but they said it wouldn't work forever but it's been over a month and still working. It is version XE13 of the firmware and isn't updating to anything beyond that at this point. Everything else is okay...
Sent from my SM-N900P using XDA Premium 4 mobile app
inmnbob said:
Well I got very lucky. I tried the Good home trial program where they sent me 4 different versions of Glass with the prescription frames. The package list clearly mentioned that these were non working versions.
However...The good news. One of my units is working. I have a completely functioning Glass for $50. I wanted to be upfront with Google and let them know but they said it wouldn't work forever but it's been over a month and still working. It is version XE13 of the firmware and isn't updating to anything beyond that at this point. Everything else is okay...
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You could try to manually flash a newer update. If I were you, I wouldn't tell Google .
Can you show some pictures from the four different Glasses with the usb ports? Google 'destroy' the usb ports, and send them out to the people who use the trial program.
the XE13 is a software update that never got released for the 'official' explorers.
Well they didn't destroy the USB enough on one. With the right combination of chargers and cable I can charge it. I don't think I am able to get a computer to recognize it so I have to play with that to get it to work to before I can flash it.
I wonder if the fact that it is XE13 is why it won't automatically update.
Sent from my SM-N900P using XDA Premium 4 mobile app
all 4 of mine work but each one has its own problem, one holds battery but hard to see - one doesn't hold battery but has a great bright screen
the other 2 i haven't played with yet.
Have you connected to them via a phone etc
Sent from my SM-N900P using XDA Premium 4 mobile app
inmnbob said:
Have you connected to them via a phone etc
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
yeah they connect to the phone but they destroyed the connections that connect it to the computer
i gotta see where i can find a logic board if its cheap or see how i can fix these pins
Same problem I am having. I can get all the features to work but can't connect to the computer. Are you stuck on XE13 as well?
Sent from my SM-N900P using XDA Premium 4 mobile app
inmnbob said:
Well I got very lucky. I tried the Good home trial program where they sent me 4 different versions of Glass with the prescription frames. The package list clearly mentioned that these were non working versions.
However...The good news. One of my units is working. I have a completely functioning Glass for $50. I wanted to be upfront with Google and let them know but they said it wouldn't work forever but it's been over a month and still working. It is version XE13 of the firmware and isn't updating to anything beyond that at this point. Everything else is okay...
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Has G contacted you in any way asking for them back? Or did they just charge you the $50?
inmnbob said:
Well I got very lucky. I tried the Good home trial program where they sent me 4 different versions of Glass with the prescription frames. The package list clearly mentioned that these were non working versions.
However...The good news. One of my units is working. I have a completely functioning Glass for $50. I wanted to be upfront with Google and let them know but they said it wouldn't work forever but it's been over a month and still working. It is version XE13 of the firmware and isn't updating to anything beyond that at this point. Everything else is okay...
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
So you kept the glasses and they only took $50 from your account nothing more?
That's correct. I also told them that I had a working Glass but they didn't seem to care so I figured my side of the street and conscious was clean.
Sent from my SM-N900P using XDA Premium 4 mobile app
inmnbob said:
That's correct. I also told them that I had a working Glass but they didn't seem to care so I figured my side of the street and conscious was clean.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
and you kept the cases and everything. Do you think they will try to charge you full price eventually?
Nope. I got an email saying they were charging me $50
Sent from my SM-N900P using XDA Premium 4 mobile app
inmnbob said:
Nope. I got an email saying they were charging me $50
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Can you please take a snapshot of the email if you don't mind because I might try this lol
inmnbob said:
Well I got very lucky. I tried the Good home trial program where they sent me 4 different versions of Glass with the prescription frames. The package list clearly mentioned that these were non working versions.
However...The good news. One of my units is working. I have a completely functioning Glass for $50. I wanted to be upfront with Google and let them know but they said it wouldn't work forever but it's been over a month and still working. It is version XE13 of the firmware and isn't updating to anything beyond that at this point. Everything else is okay...
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Also how do you remove the clear lens?
I just left it
Sent from my SM-N900P using XDA Premium 4 mobile app
oh ok. So any idea on how to charge the glass units because i have my try out kits.
larrygornick said:
When do you guys think Google will release these to the public? They've been in development for so long....
Click to expand...
Click to collapse
Next year they have to because the competition is heating up quickly
larrygornick said:
Good to hear it. The sooner they release it and the competition takes it's place, the price will hopefully go down to where it is slightly more affordable. I mean, really, no one needs these. They are almost always cosmetic and "cool" and I'll be much happier to buy something like this for fun when it doesn't cost more than a thousand dollars
Click to expand...
Click to collapse
well you could sign up for the home trial program. then you will have 4 pairs of google glass (semi working) Then you let google charge you the $50 hold and sell the 4 pair on ebay then you will have more than enough for google glass or some spare cash.
I had success using an Apple USB charger and tried different types of cables until I got one to work
Sent from my SM-N900P using XDA Premium 4 mobile app
In the process right now lol
Sent from my iPhone using Tapatalk

[Q] Returning rooted samsung galaxy s5 with camera problem

Idk if there is a thread for this, but i have a particular problem.
I had originally rooted my Samsung Galaxy S5, but unrooted it the next day. (No roms or anything) (i rooted correctly)
I found out i tripped the knox counter (not the problem, well sorta)
The problem is that a week later out of nowhere my camera stops working.
I want to know, if i go in for a return. What will happen? Will i have to pay for the replacement? If so, how much?
I have the T-Mobile version and i am on the jump program.
I need answers before i try turning it in tomorrow.
Sent from my SM-G900T using XDA Premium 4 mobile app
Bump. i need help D:
Sent from my SM-G900T using XDA Premium 4 mobile app
Just do it and you will find out. They're not going to steal your phone nor be calling the FBI.
lcmazza said:
Just do it and you will find out. They're not going to steal your phone nor be calling the FBI.
Click to expand...
Click to collapse
It's okay the problem fixed itself. XD
Sent from my SM-G900T using XDA Premium 4 mobile app

Categories

Resources