Database Users

Galaxy s4 randomly reboots every few days sometimes

Any idea why it might be restarting I akresdy factory reset it and tried that but since the update to address the add sometimes the phone restarts but only every few days at least
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Hello, my phone reboots when I try to make a photo
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Everything still stock?
Sent from my SPH-L720 using Tapatalk 2

same here, sometimes when I open the camera app my S4 freezes for few seconds and then reboots, not mentioning the overheating problem.
Samsung should release an update or something, it better be a S/W issue otherwise I will kill someone.

Do you have problems running Antutu benchmark?
I have the same symptoms as you describe and the one thing that makes my phone restart every time is running the Antutu CPU benchmark.

Everything is stock and yes the phone likes to reboots when I start the camera app. Not every time but like once out of 2 times
Sent from my GT-I9500 using Tapatalk 4 Beta

MopHeadGeek said:
Any idea why it might be restarting I akresdy factory reset it and tried that but since the update to address the add sometimes the phone restarts but only every few days at least
Sent from my GT-I9505 using xda premium
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Click to collapse
Hi MoHeadGeek,
Do you have any update on that?

Any updates on the reboot issue when using the camera? It is really annoying
Sent from my GT-I9500 using xda app-developers app

Same here. I don't know if I should change my phone or it's just a software bug that they will solve soon...
For me, it also freezes+rebooted while in the gallery or even launching some app.

If everything is stock, unmodded, and you installed all available updates from Samsung I would go get a replacement.

If your phone restarts when you start the Camera it is a software issue
It happens due to low RAM [the irony that it is in S4 -_-]
They should fix it soon but if you need to immediately then go to development options, scroll all the way down and keep Max tasks to 4.
Read it somewhere it works
But I think you have to set again after maual reboot
Sent from my GT-I9500 using xda premium

I installed the german update and it fixed the problem.
The developers options didn't work for me when I was with the stock rom.
Enviado desde mi GT-I9505 usando Tapatalk 2

K3yMaster said:
Do you have problems running Antutu benchmark?
I have the same symptoms as you describe and the one thing that makes my phone restart every time is running the Antutu CPU benchmark.
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Click to collapse
Just bought my S4 and I am having the same problem, did you happen to find out the cause of this?

Problem With Chrome browser

my phone freezes often while using the chrome browser
i dont know why it happens but 80% of the times i use chrome browser the phone freezes completely and i have to hard reset
anybody with this issue? does somebody know of a solution?
Sent from my GT-I9500 using Tapatalk 4 Beta

I use the very same Chrome browser and have never had such a problem! Are you sure it's not something else?
Sent from my GT-I9505 using Tapatalk 2

Maybe you can go to the system setting and wipe the data for Chrome.

negrobembon said:
my phone freezes often while using the chrome browser
i dont know why it happens but 80% of the times i use chrome browser the phone freezes completely and i have to hard reset
anybody with this issue? does somebody know of a solution?
Sent from my GT-I9500 using Tapatalk 4 Beta
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Click to collapse
Are you on the latest version because this seems to be a problem in the newest one
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i am on the latest version of chrome, i tried clearing data but still the issue persists
gonna try again
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Randomly crashing after 4.3 update!

My Nexus 4 just started randomly started crashing after the 4.3 update ... Anyone having the same issue?? Please help...
Sent from my Nexus 4 using xda app-developers app

Hmm. the Nexus 4 I'm using doesn't have that issue. Sounds like you have an app incompatibility with Android 4.3. I would suggest combing your apps, or doing a factory reset.
Sent from my Galaxy Nexus using Tapatalk 4 Beta

Thanks, it turned out to be Snapchat!
Sent from my Nexus 4 using xda app-developers app

yups even i found the issue of random crash in 4.3 (stock update, no root, no unlocked bootloader)
It crashed while using Skype and Gallery.

Chrome randomly crashed on a sandboxed_process:0 with crash type Native Crash.
Sent from my Nexus 4 using Tapatalk 4 Beta

In three days I've had the phone reboot three times, all within the first hour after unplugging it. Twice it rebooted while I wasn't using it and once while sending an email. I'm completely stock and did a factory reset yesterday.

neurotic_ said:
In three days I've had the phone reboot three times, all within the first hour after unplugging it. Twice it rebooted while I wasn't using it and once while sending an email. I'm completely stock and did a factory reset yesterday.
Click to expand...
Click to collapse
The exact same thing happened as well.. How did the factory reset affect the performance?
Thanks
Sent from my Nexus 4 using xda app-developers app

yeah I have some crashing problems while using snapchat too! does anyone know how to prevent this?

legendnexus said:
yeah I have some crashing problems while using snapchat too! does anyone know how to prevent this?
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Click to collapse
I fixed my snapchat issue by clearing my snapchat data and cache and uninstalling and reinstalling the app!
Sent from my Nexus 4 using xda app-developers app

Is it just an unstable device?

I've had my note 3 for a few weeks now and having come from an s1, s2, s3 and s4 I'm finding I get fc's and freezes in pretty basic android features.
1. My settings > volume controls froze yesterday
2. the flip board widget wouldn't open the flip board page then hung the phone this morning.
3. just now ending a call froze instead of hanging up, then gave an error procees com.android.phone (or similar) is not responding.
Is this knox messing with stuff or just a buggy stock rom (mj7)?
Obviously a factory reset is the next step but I'm interested to know if anyone else finding their's is doing weird stuff that never happened on previous devices?
Thanks
Sent from my SM-N9005 using XDA Premium 4 mobile app

skibadee said:
I've had my note 3 for a few weeks now and having come from an s1, s2, s3 and s4 I'm finding I get fc's and freezes in pretty basic android features.
1. My settings > volume controls froze yesterday
2. the flip board widget wouldn't open the flip board page then hung the phone this morning.
3. just now ending a call froze instead of hanging up, then gave an error procees com.android.phone (or similar) is not responding.
Is this knox messing with stuff or just a buggy stock rom (mj7)?
Obviously a factory reset is the next step but I'm interested to know if anyone else finding their's is doing weird stuff that never happened on previous devices?
Thanks
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have not had such a bad problem like that with my device, A few crashes here and there (1 a week) but that's to be expected from android..I can from an S2.

Hi,
I've had my N3 since release and no issues even following a few updates. However following a patch I believe it's always good to perform a full wipe and restore, and I think patch 3 or 6 was big! I had no issues with my S2 yet my Father took it on but had to factory wipe even though I'd done the same before handing it over (now works fine).
Hope this helps.
Jonty.
Sent from my SM-N9005 using XDA Premium 4 mobile app

OK thanks, so maybe needs a reset. Never had issues like this after updates on other devices before. Hope its not going to be on a regular basis.
Sent from my SM-N9005 using XDA Premium 4 mobile app

Hopefully just a one-off. I've never had to factory reset yet after an update but the awareness is always there just in case.
Keep us posted?
Jonty.
Sent from my SM-N9005 using XDA Premium 4 mobile app

skibadee said:
I've had my note 3 for a few weeks now and having come from an s1, s2, s3 and s4 I'm finding I get fc's and freezes in pretty basic android features.
1. My settings > volume controls froze yesterday
2. the flip board widget wouldn't open the flip board page then hung the phone this morning.
3. just now ending a call froze instead of hanging up, then gave an error procees com.android.phone (or similar) is not responding.
Is this knox messing with stuff or just a buggy stock rom (mj7)?
Obviously a factory reset is the next step but I'm interested to know if anyone else finding their's is doing weird stuff that never happened on previous devices?
Thanks
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Did you install Wanam Xposed framework and use Center Clock at Status Bar? If yes, return back to original right side will solved the problem.
The center clock no longer work properly since MJ6, most obvious is FC your phone after end call.

No its stock and unrooted. My a alarm clock crashed last night and just now I had to reboot to get my phone signal to be seen. Will do a factory reset tonight. I'm hoping that due to no one else commenting with issues, that will fix it.
Sent from my SM-N9005 using XDA Premium 4 mobile app

episodes of screen unresponsiveness after updating to kitkat

Hi everyone
So I update my N9005 to the official polish kitkat firmware and I've been experiencing episodes of screen unresponsiveness very often. Anybody else has this problem? Anybody managed to fix it?
P.S I'm aware of the counterfeit/unoriginal s-view flip covers issue which I'm having as well but the thread isn't about it.
Hope someone has a solution.

nader9999 said:
Hi everyone
So I update my N9005 to the official polish kitkat firmware and I've been experiencing episodes of screen unresponsiveness very often. Anybody else has this problem? Anybody managed to fix it?
P.S I'm aware of the counterfeit/unoriginal s-view flip covers issue which I'm having as well but the thread isn't about it.
Hope someone has a solution.
Click to expand...
Click to collapse
Hello, I have been experiencing moments of "freezing" or unresponsiveness as well.
For me, it seemed to be due to chrome or using power saving mode. (People in another forum were blaming their droid maxxs freezing problem on chrome) I disabled chrome and disabled power saving mode.
Then I started using opera. I experienced another moment of unresponsiveness using opera without the power saving mode.
I was thinking back to the first times that it happened and it seemed to be paired to the wifi download and upload symbol being active in upload and download activity.
I know that correlation does not mean causation, but I think it is worth exploring if the network activity is causing it to somehow hang.
This bizzar occurance made me perform a factory wipe leading to another round of issues involving processing err_0000, but that is another story; sadly, it didn't even fix the issue.
OP, are you still experiencing the moments of unresponsiveness? If you are, have you noticed the events that are correlated with the event?
Has anybody else experienced this or found a remedy?
It could be one of the apps from the play store that is not playing nice with kitkat, but due to the multitude of other issues, I'd say it is a kitkat or touchwiz flaw.
Thanks for any help.
Lago

nader9999 said:
Hi everyone
So I update my N9005 to the official polish kitkat firmware and I've been experiencing episodes of screen unresponsiveness very often. Anybody else has this problem? Anybody managed to fix it?
P.S I'm aware of the counterfeit/unoriginal s-view flip covers issue which I'm having as well but the thread isn't about it.
Hope someone has a solution.
Click to expand...
Click to collapse
I had an issue with screen not responding sometimes .....I figured out it was due to the flip case (original by Samsung). Although lately I haven't experienced that either.
Try using the original non flip case and see if you still have the issue.
Sent from my SM-N9005 using XDA Premium 4 mobile app

pac-mannan said:
Try using the original non flip case and see if you still have the issue.
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Click to collapse
I have never had a s-view flip case on mine. I use holster iblason case that has no interaction with the screen.
This only started for me once I upgraded to kitkat.
Sent from my SM-N900 using xda app-developers app

lagoboss said:
I have never had a s-view flip case on mine. I use holster iblason case that has no interaction with the screen.
This only started for me once I upgraded to kitkat.
Sent from my SM-N900 using xda app-developers app
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Click to collapse
Hmmm...no idea then...try flashing it again?
Maybe that will help
Sent from my SM-N9005 using XDA Premium 4 mobile app

pac-mannan said:
Hmmm...no idea then...try flashing it again?
Maybe that will help
Sent from my SM-N9005 using XDA Premium 4 mobile app
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Click to collapse
If your phone isnt hanging up and freezing, that gives me hope. I'll gsm reset, clear the cache and then flash.
Thanks
Sent from my SM-N900 using xda app-developers app

pac-mannan said:
Hmmm...no idea then...try flashing it again?
Maybe that will help
Sent from my SM-N9005 using XDA Premium 4 mobile app
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Click to collapse
I just cleared the cache, factory wiped, and installed the Russian update N900XXUDNC4 and so far, the phone is a lot smoother. No hangups in the browser yet, but time will tell lol.
It is annoying setting up the phone like new lol. I'll update the post as to if I have moments of freezing or the screen becoming unresponsive.
Sent from my SM-N900 using xda app-developers app

Cheers mate..do tell me how the battery is..if its good I might flash Russian as well ,currently have but flashed
Sent from my SM-N9005 using XDA Premium 4 mobile app

Had this problem too, as well as lots of lag. Reflashed and did a factory reset. Took care of both.
Sent from my SM-N900W8 using xda app-developers app

Battery life is looking good. Power Saving off, bluetooth on and connected to my smart watch.
I made one short call. I don't talk on the phone that much. I mostly use it for Internet browsing, music, and instant messaging/texting. I'll update on Tuesday when I have a full day at school.
Keep in mind though that the n9005 is the lte version. I have a n900, the non lte international variant; our battery life may be different.
Edit: 4/20/2014 same charge 70% 1 day 6 hours bluetooth, wifi, gps, and 1 Gmail account in sync.
Sent from my SM-N900 using xda app-developers app

Even I experienced the same. My phone came with Kitkat installed. Freezing happens when a webpage is loading or the time i turn on Sync etc. strange thing is phone seems smooter when power save mode turned on.

I think it may be a problem that was not fixed until the March 31st 2014 KitKat build. I have been using Chrome heavily since I installed the most recent official rom; I have not experienced any lag or hanging system wide or in the browser. It reminds me of 4.3.
When I wiped and reinstalled the previous rom, I noticed the lag and unresponsiveness right away.
I'm going to use the browser heavily next week. If I have no issues, I think it may be safe to say that the bug was fixed in the latest kitkat with March 31st 2014 build date.
People with lag, do you have the lte variant or the regular SM-N900? I'm starting to think only the SM-N900 are being impacted by sour Sammy updates.
And if you guys wipe your phones, make sure to turn reactivation lock off because it could cause an error that will not recognize your real Sammy account and password. This phone has become stressful; I'm not updating it again lol
Sent from my SM-N900 using xda app-developers app

I just experienced another moment of unresponsiveness using the google search box within the chrome app running DNC4 :/ Going to try the latest Russian KitKat
Sent from my SM-N900 using XDA Free mobile app