Dead pixel on my note 3 screen? - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

I just notice a small black dot on my screen. I'm guessing it's a dead pixel but I could be wrong. I try to scratch it off but it isn't coming off. What do to guys think it is?
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Very weird. It doesn't show up on the screen shot. So maybe it isn't a dead pixel.. Hmm
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BA0714 said:
Very weird. It doesn't show up on the screen shot. So maybe it isn't a dead pixel.. Hmm
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If it was a dead pixel, it would not show up in a screenshot. Dead pixels are from a defect in the hardware/componentry. Screenshots are just data pulled from a buffer before the image is sent to the display.
To confirm, it is not showing up in the screenshot when you view it on your phone? Is that why you're thinking it isn't a dead pixel?
Regardless, I'd try contacting Samsung's support/warranty line: 1-888-987-HELP

Mining_rocks said:
If it was a dead pixel, it would not show up in a screenshot. Dead pixels are from a defect in the hardware/componentry. Screenshots are just data pulled from a buffer before the image is sent to the display.
To confirm, it is not showing up in the screenshot when you view it on your phone? Is that why you're thinking it isn't a dead pixel?
Regardless, I'd try contacting Samsung's support/warranty line: 1-888-987-HELP
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Yes that's why I'm thinking now it's not since it didn't show up in the screenshot. Thanks for clearing that out. But now it's definitely a dead pixel from what you told me. Thanks. I will call up Verizon since I still have warranty.
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BA0714 said:
Yes that's why I'm thinking now it's not since it didn't show up in the screenshot. Thanks for clearing that out. But now it's definitely a dead pixel from what you told me. Thanks. I will call up Verizon since I still have warranty.
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14 days DOA. Also If you are close to a store just got in and get it swapped instead of calling and having them mail you one.
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Exactly, it's not suppose to show cause it's hardware. Download dead pixel from the market and you should be able to see it more clearly with the white and black backgrounds.
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Related

Bad tint

My screen has a tarnish yellow tint that is very visible when looking at Web pages but I can only really see the tint when I look straight on at the phone. Is there a way to fix that and to fix the ugly black blotches in the dark?
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If very easy to see yellow tint, go to Samsung service center. About blotch in the dark, that's normal
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This is an international phone that is have in USA so if there is a way to fix it I would rather not send it in.
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It's rly not that bad the crappie light I had next to me was part of it but it's still there a little bit would love a solution
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crashck said:
It's rly not that bad the crappie light I had next to me was part of it but it's still there a little bit would love a solution
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So, nothing wrong here, if you can use it normally.
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Oh it's definitely usable I'm just picky about that kind of stuff but I assume it's fixable bc some things look whiter so I'm assuming it's software
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crashck said:
Oh it's definitely usable I'm just picky about that kind of stuff but I assume it's fixable bc some things look whiter so I'm assuming it's software
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You mean change color when browsing? When browsing, go to menu button, setting and brightness. Try change from there.
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Just the white looks a yellowish in general on the device not just on the browser but I'd like an explanation why I only notice the tint when looking straight on not from the side
I also have very slight banding of darker pixels when the screen is gray...grr more and more I look at screen more problems I see
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Galaxy S 4 camera not fixed

Hi everyone!
Can anybody please tell me if their S4 camera is fixed to the body or moves when you touch it??? Mine happens to be loosened.
Regards.
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rat170 said:
Hi everyone!
Can anybody please tell me if their S4 camera is fixed to the body or moves when you touch it??? Mine happens to be loosened.
Regards.
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Mine feels very sold in the phone. I dont think thats normal, that it moves around..
Shouldn't move. Go RMA your phone under warranty.
Mine also moves and it keeps on showing camera failed when I start camera app.
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munmun said:
Mine also moves and it keeps on showing camera failed when I start camera app.
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Mine is solid, no movement. Sorry to hear about the hardware issue.
Thanks everyone.... Guess I gotta RMA it.....
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App draw smearing

I just noticed this every time I scroll in the app draw my apps smear and this also happens with some widgets. Has anyone else experienced this. Please help
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danzelcool said:
I just noticed this every time I scroll in the app draw my apps smear and this also happens with some widgets. Has anyone else experienced this. Please help
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it's smearing because whenever you see black on the phone the pixels are completely off, so when you swiped quickly in app drawers it's the phone not being able to turn on the pixels on quick enough so you see smearing.
Thanks for the reply. But is it software or hardware problem
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danzelcool said:
Thanks for the reply. But is it software or hardware problem
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Software. Supposedly the new OTA over seas "MEA" fixes this issue. Hpoefully we will see it by the end of July!
http://www.gsmarena.com/samsung_galaxy_s4_update_brings_move_to_sd_hdr_video_capture-news-6170.php

Anyone have a problem with camera flash not working?

I keep randomly having an issue with the camera flash not working, and I've seen other similar complaints with other phones but they force stop camera and it works, mine doesn't. The only thing that works is a reboot, but I shouldn't have to do that to fix the issue. Flashlight doesn't work either at the same time btw. Anyone else worth this problem? Any fixes?
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MACHEK said:
I keep randomly having an issue with the camera flash not working, and I've seen other similar complaints with other phones but they force stop camera and it works, mine doesn't. The only thing that works is a reboot, but I shouldn't have to do that to fix the issue. Flashlight doesn't work either at the same time btw. Anyone else worth this problem? Any fixes?
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Not with the Stock Camera but I also have the Paid CameraZoomFX and the Flash doesn't fire with that unless I set it to Torch Mode. I know that they (CameraZoomFX) just issued a bug fix for the S4 Flash, so I wonder if they're going to issue one for the N3.
My brother had this same issue had to take the phone back for replacement. They replaced it with little issue at Verizon.
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coor said:
My brother had this same issue had to take the phone back for replacement. They replaced it with little issue at Verizon.
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Maybe I'll do that. When they replace it do you get a refurbished or new?
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MACHEK said:
Maybe I'll do that. When they replace it do you get a refurbished or new?
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I believe he got a refurb. That's what they generally do unless they don't have any then they give new.
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coor said:
I believe he got a refurb. That's what they generally do unless they don't have any then they give new.
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Ugh
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I had that issue...called Verizon n they did a soft reset n haven't had any trouble since
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mrstone77 said:
I had that issue...called Verizon n they did a soft reset n haven't had any trouble since
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Soft reset? Like just rebooting? Or full wipe and restart?
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MACHEK said:
Soft reset? Like just rebooting? Or full wipe and restart?
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To be honest I can't remember how we did it but if u call them they will walk u through it...my bad...He put it n safe mode...that's what it was
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mrstone77 said:
To be honest I can't remember how we did it but if u call them they will walk u through it...my bad...He put it n safe mode...that's what it was
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OK I looked that up and it says it's to troubleshoot an app that may be causing the issue, did you remove an app after that?
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MACHEK said:
OK I looked that up and it says it's to troubleshoot an app that may be causing the issue, did you remove an app after that?
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Yes..I removed the flash alert app then went n safe mode...He said any 3rd party app involving the flash can cause it to stop workin...I reinstalled the flash alert app n haven't had any issues since
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I have similar problems. My phone camera flash currently doesn't work at all. None of the apps which have access to the camera and the flash work. I'm currently using InFocus M320e. Several days ago I recorded a video for 35 minutes and the flash was on because it was dark at that time. Is there any way to fix it? Thanks.

weird light

Guys have you notices some weird white light after you lock your screen ?or it's my phones problem ?
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Can you explain it a bit more? Also if you take pictures it would be better.
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How do you lock the screen? Using the power button or an app?
dodoqq said:
Can you explain it a bit more? Also if you take pictures it would be better.
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when I click on lock screen button and screen locks, after that I can see white light bottom of the screen about one second it's kinda bug, I did factory reset but no results...
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vndnguyen said:
How do you lock the screen? Using the power button or an app?
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yes using power button...
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dodoqq said:
Can you explain it a bit more? Also if you take pictures it would be better.
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Guys...
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I did have a research but i couldn't find anyhing useful Maybe you may have damaged the screen?
dodoqq said:
I did have a research but i couldn't find anyhing useful Maybe you may have damaged the screen?
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I don't think so, I take care it like baby thank you for answer
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I had this problem with my 2 days old note 3. Took it back to samsung and got a replacement. The new one does the samething aswell but this time it does it if the s pen is out. Probably gonna return the new one for a refund.
http://forum.xda-developers.com/showthread.php?t=2794159&page=2
acikgozkadir said:
I had this problem with my 2 days old note 3. Took it back to samsung and got a replacement. The new one does the samething aswell but this time it does it if the s pen is out. Probably gonna return the new one for a refund.
http://forum.xda-developers.com/showthread.php?t=2794159&page=2
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My warranty is now void :/ they will not replace the phone...
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