Poor WiFi - G2 Q&A, Help & Troubleshooting

Is anyone else having terrible WiFi performance? It seems to work just fine for the first 30 seconds of connecting, then no data is transferred. My tablet and laptop are working just fine next to me. I have never really gotten my WiFi to work that well in the first place. Anyone know how to fix this? I've done a hard reset, tried a different ROM. Nothing makes a difference.

if you have a dlink router, you have to go out and update the firmware for the router. I had the same issues then updated my routers firmware and no more problems.

This is one of the issues I am closely monitoring. I use wifi 99% of the time. If it isn't useful I don't want the phone. I am trying to decide between this and the Note 3.

none here check your battery saving settings, that coukd switch off wifi at some time

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[Q] HELP! HD2 wifi is completely unreliable

My wifi is spotty, at best. I've tried every ROM but every ROM has the same issues: wifi will work for awhile, then it won't, then I power the phone off, then it doesn't work after I power it back on, then I disable it and re-enable it, and it may/may not work. Basically, it's totally unreliable.
I AM running a 2.4 mouse/keyboard combo, but I've tried different channels on my router: 1,6,11 ... they all have issues. My router is a D-LINK 615 and supports 801.11b-n.
I have an iPhone and it is rock solid on the wifi; plays nicely with the keyboard and mouse and doesn't miss a beat. But I REALLY want my HD2 to work: it's more baddass!
Can anyone help me out?
by not working, could you be more detailed? coz if the problem is about wifi went to sleep state after you lock the phone, then there's a settings for that.
danxtian said:
by not working, could you be more detailed? coz if the problem is about wifi went to sleep state after you lock the phone, then there's a settings for that.
Click to expand...
Click to collapse
Where's the setting?... I must have missed it! I can restart the phone and get the wifi symbol, but the reception bars aren't fully lit... only the very lowest (I'm on a sense build now).
I go into wifi settings and it says 'connected' ... but I try to load the browser, or marketplace, or Amazon AppStore ... and I'm not connected. I disable wifi then I renable it and my wifi bar is full! And the wifi works for, maybe, 30-45 seconds before it doesn't work again.
Really, really odd. And this is how it behaves on all ROMs I've tried.
*EDIT* I just saw that my wifi sleep policy is set to 'never' go to sleep.
I just turned on "best wi-fi performance" but I have my doubts that it will work... and my battery is going to suffer, big time.
I suffer from similar symptoms.
Wifi will show as being connected (but sometimes the signal meter is obviously off), but things like the browser won't load. It'd be nice if wifi just dropped entirely (and then push notifications would work again), but it doesn't. It just doesn't work; it shows as being connected, but I can't load things.
If I disable/re-enable wifi, it works again.
I think most of the time (for me) the trouble is the result of going between different APs or coming back to an AP, but still sometimes problems occur even when I'm sitting still at a single place (I'm connected to a campus network, but I've had this problem happen on a 1-router network before too).
I've found that, overall, the g.lewarne kernel works really well after a few reboots (wifi sometimes still gets "stuck," but not as often...), at least better than Raf 1.9. But... problems still exist.
Hope you find a solution here! There have been several threads with this already...
Thanks! Help installing a new kernel...
linj said:
I suffer from similar symptoms.
Wifi will show as being connected (but sometimes the signal meter is obviously off), but things like the browser won't load. It'd be nice if wifi just dropped entirely (and then push notifications would work again), but it doesn't. It just doesn't work; it shows as being connected, but I can't load things.
If I disable/re-enable wifi, it works again.
I think most of the time (for me) the trouble is the result of going between different APs or coming back to an AP, but still sometimes problems occur even when I'm sitting still at a single place (I'm connected to a campus network, but I've had this problem happen on a 1-router network before too).
I've found that, overall, the g.lewarne kernel works really well after a few reboots (wifi sometimes still gets "stuck," but not as often...), at least better than Raf 1.9. But... problems still exist.
Hope you find a solution here! There have been several threads with this already...
Click to expand...
Click to collapse
Hrmm.... I've been searching high and low for a good kernel and was thinking it might be the issue. I found g.lewarne's kernel http://forum.xda-developers.com/showthread.php?t=917590 ... but I have no idea how to apply it to my current build: http://forum.xda-developers.com/showthread.php?t=1027768
Is it possible to apply the g.lewarne kernel to CME Desire HD2?
linj said:
I suffer from similar symptoms.
Wifi will show as being connected (but sometimes the signal meter is obviously off), but things like the browser won't load. It'd be nice if wifi just dropped entirely (and then push notifications would work again), but it doesn't. It just doesn't work; it shows as being connected, but I can't load things.
If I disable/re-enable wifi, it works again.
I think most of the time (for me) the trouble is the result of going between different APs or coming back to an AP, but still sometimes problems occur even when I'm sitting still at a single place (I'm connected to a campus network, but I've had this problem happen on a 1-router network before too).
I've found that, overall, the g.lewarne kernel works really well after a few reboots (wifi sometimes still gets "stuck," but not as often...), at least better than Raf 1.9. But... problems still exist.
Hope you find a solution here! There have been several threads with this already...
Click to expand...
Click to collapse
I just flashed g.lewarne's GL_CORE_V5 from here:
http://forum.xda-developers.com/showthread.php?t=917590&highlight=reboot
... I flashed the whole ROM and I'm getting zero wifi. Even with the other kernels I was able to get some wifi, but none with this one. I like the ROM look a lot, but nothing doing on the wifi front.
Anyone else have suggestions??
WPA vs WPA2
Make sure you set ONLY WPA and TKIP in your router settings... I have much more reliable wifi because of this.
Also, choose specific wifi channel ... channel 6 works for me, and I've seen channels 1 and 11 as recommended channels as well.
Mixed WPA/WPA2 and TKIP/AES modes were horrible for wifi
FYI!
My ROMs are working relatively well now... much better than mixed modes (no wifi working)
diznanl said:
Make sure you set ONLY WPA and TKIP in your router settings... I have much more reliable wifi because of this.
Also, choose specific wifi channel ... channel 6 works for me, and I've seen channels 1 and 11 as recommended channels as well.
Mixed WPA/WPA2 and TKIP/AES modes were horrible for wifi
FYI!
My ROMs are working relatively well now... much better than mixed modes (no wifi working)
Click to expand...
Click to collapse
Ah. Unfortunately I have little control over the wifi infrastructure on campus (I'm in a college environment). That said, I'm not connected to the WPA2 Enterprise ssid but the unencrypted one.
Good to hear you found a resolution!
I have found that WiFi works just as good as my laptop when I'm running Windows Phone 7. Much faster at connecting and can connect further to the edges of signal then Android. I wonder why this is.

Wifi problems, yet another one...

Here's my problem, and I've seen many problems with wifi here and on other forums but nothing exactly like this.
When I'm at work, my phone connects to the network over there without any problem but, every time I come home, it simply shows my network as "Not in range", even at 2 feet away from the router (WPA PSK security). I've tried turning wifi off and on, resetting my router, "forgetting" my network on the phone. Nothing does the trick unless, I restart my phone and then it connects automatically and stays connected until I leave.
Something strange I noticed tonight; I went to my son's hockey game and, at the arena, I noticed it still showed as connected to my home network!?!?!!?
I started noticing this issue a few days ago, after flashing the 4.2.2 image from Google. My phone is rooted and is running the latest clockworkmod recovery but otherwise, still stock.
Something else I just noticed; my Nexus 7 doesn't have the same issue...
Anybody else having the same issue? Any hints on what's going on?
I also have this issue. But I had the problem before 4.2.2
Sent from my Nexus 4 using xda premium
Got to work this morning... wouldn't connect to the network here because... It was still connected at home, 40km away. That's a powerful router!
Any clues as to what might be the cause?
What brand/type of wireless router are you using? What type of security?
We gotta be more than 2 with this problem... I've seen so many issues with wifi with this phone on other threads... Weird
Last night I went to my parents and again, my phone wouldn't connect to their home network so, its definitely not my router. So I made a backup of all my apps and returned to 4.2.1 and voila, wifi problems are fixed, for now...

G2 Verizon - Wifi Won't Connect

Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Re:No wifi Connect
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the AT&T G2 version , it will connect to any wireless router but the connection will last 5 seconds then no internet, this is totally unacceptable I upgraded from the G-Pro and may go back as that never had this issue, I did read LG had a similar problem with the Nexus 4 and Optimus G
Mine works fine. I have a VZW G2 and an ATT G2 connected on the same router. It connects to both G and N networks.
No issues with my Verizon G2.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Did you try rebooting your router? I see this at home with the families iOS devices a lot, especially after heavy data traffic. I'll turn off the router for a couple hours or overnight and the next day all is well. Router is open, no encryption.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the exact same problem. It will sometimes transfer some data using browsers, but nothing on facebook, pandora, or the play store it will say connection lost or not data connection.
My wife has the same phone and it works no problem and also the laptop. Must be a dud wifi radio or something like that. Mine is going back to the store tomorrow.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Are you trying to use adblock by any chance? I was and it was causing the same issue you have. I uninstalled it and changed my proxy settings back to none and wifi is working great now.
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
I'm on Verizon. I have trouble with initial connection to wi-fi. It says obtaining IP address for a very long time. Even if I have a very strong signal. It takes about five minutes. It eventually connects and works fine. Then next time I try to connect to that router it works fine. It's only the first time I try to connect to a new router.
I just got this phone over the weekend and I was also having trouble connecting to my home wifi.
It would stay connected for 30 seconds or a couple of minutes then disconnect however the entire time the status under the Wi-Fi settings page says Connected even though I couldn't access the internet or the admin page of the router. Frustrating. If I turned off the mobile data, the wifi, the phone, the router, or some other unknown combination of events it would then reconnect again for another 30 seconds to a couple of minutes.
I called Verizon, they told me to take the phone back since I was within my 14 days. I did this and was optimistic. Then the new phone immediately experienced the same issue.
I did some more research, changed my router from 20 mhz channel width to auto 20/40 mhz. Not sure why it was set to just 20. I thought that would fix it. Nope.
I tried to set my phone to use a static IP, that didn't work either.
Then last night I tried the WPS Push Button option instead of using a password. This method worked and my phone stayed connected. I haven't had a chance to repeat my steps to verify it works again but wondering how other people are connecting, password, wps push button, wps pin? WPS is not my preferred option due to the security risks but just trying to track down what works and what doesn't.
I am able to connect at work just fine using a password.
I'm having a similar problem - my work network has no problem connecting while my home network almost never works with this phone (~25% of the time, other devices have no problem). Occasionally, resetting the phone or just turning on-and-off WiFi fixes the problem, but more often I just give up and use 4G. Anyway, if anyone finds a solution, please post! This is such a standard feature that should really work out of the box.
In case it helps, my home network uses "WPA/WPA2 PSK" security and my work connects to "802.1x EAP" security - also I'm not adverse to changing the security options if it fixes the problem.
Thanks! Nick
After reading more on this, I've decided this issue is router related not phone related.
I discovered my router reached end of life in April of this year is no longer receiving firmware updates. Newer versions of my router have received multiple updates since then.
I will be buying a new router. I report back on if it works.
I really don't think it is "router related" as all my other devices work as expected with my router. A new router may fix the problem, but I'm pretty sure the phone's WiFi is buggy and not the router..
Sent from my VS980 4G using XDA Premium 4 mobile app
In my situation it really appears to be how my router is handling the connection when I connect with a password since I can connect with limited security.
Does your router have a firmware update available for it? If so, have you applied it?
Received my new to me router yesterday with updated firmware as of 10/7/13.
My phone was connected for a few hours last night and I have not had any problems today. I'll report back if I start experiencing any issues but getting rid of my old, end of life router and replacing it with a newer router worked for me.
I did not buy a brand new router either. I went with a cradlepoint mbr95 which has been on the market for awhile and has already had a few firmware updates.
Check you wireless security settings
Had a similar issue to this and it seemingly was resolved when I moved the wireless router security over from WPA/WPA2 personal to WPA2 personal only. The phone found the WAP and connected right away. I tried to reproduce the behavior but alas I have not been able to do so. Perhaps this will help others.
hi guys
i found the problem
it happens just when you disable auto update in "settings>general>about phone>update center>software update>check automatically"

Wifi stays connected but loses internet access

After the upgrade to Lollipop on my Yoga 2 830, I'm noticing that the wifi gets no internet access even while connected every so often. I have to turn off and turn back on the wifi for it to reconnect. Is anyone else having this issue? I don't have any issues w/ any of my other devices connected to wifi.
I'm not on static IP, no issues with the router. I didn't have any issues on kitkat. Please share if you also have this issue. Thanks.
Thorin78 said:
After the upgrade to Lollipop on my Yoga 2 830, I'm noticing that the wifi gets no internet access even while connected every so often. I have to turn off and turn back on the wifi for it to reconnect. Is anyone else having this issue? I don't have any issues w/ any of my other devices connected to wifi.
I'm not on static IP, no issues with the router. I didn't have any issues on kitkat. Please share if you also have this issue. Thanks.
Click to expand...
Click to collapse
Hello!
Did you try connecting your device to another wifi network to see if the problem persists?
I have noticed something similar happening with my Xperia Z ultra after it upgraded to lollipop. I realised that it was happening only on the older wifi routers (I use an ancient Linksys WRT54G), but seems to have no problem with the newer ones.
Changing the channel of your wifi router might help alleviate the problem. I am not certain if it would work in your case, but if you do not have another router handy, this just might do the trick. If you are looking to change the channel, an easy guide is available here.
I hope this helps
I've got a Netgear AC1900 nighthawk with a netgear ex6200 range extender. The tablet is primarily connected to the 5ghz band on the nighthawk. I do have other routers but they are older. I might have to try to take it to work and see if I lose internet access.
I've changed the bands around and it does help. I've rebooted the router, rebooted the tablet, forgotten the wifi and so on. It's still happening after some time. By the looks of it, there are others that have experienced this on other devices. I haven't done a factory reset. I would prefer not have to go through the setup again.

WiFi unstable

Hi,
Is anyone having an instability issue with WiFi connection? This happens at home and work, but my phone at times disconnects from WiFi. It also struggles to connect to "saved" WiFi at times. For example, I came home today, and it didn't connect to my home network, so i turned wifi off and on, and kept checking it, and it eventually connected. I'm on stock (never rooted this phone) 8.1, but I've had this problem even before updating to 8.1. If you have any suggestions to fix this issue, I'd really appreciate it.
Thank you,
I haven't experienced that behavior. Did you try resetting your network settings? If that doesn't work I would do a full factory reset but if you do it's important to select the fresh start option in setup instead of restoring from a Google backup. The backup restores some system and app data and can easily restore whatever is causing your problem. Sometimes data gets corrupted and your phone needs a fresh start.
i have seen this issue. It only happens on my 5ghz network. When i connect to my 2.4ghz network it is stable.
JD
JudasD said:
i have seen this issue. It only happens on my 5ghz network. When i connect to my 2.4ghz network it is stable.
JD
Click to expand...
Click to collapse
Thank you for chiming in. This was driving me crazy. I'll try switching to 2.4 and see if it'll go away.
goldentequila said:
Thank you for chiming in. This was driving me crazy. I'll try switching to 2.4 and see if it'll go away.
Click to expand...
Click to collapse
i am curious what your results are, please let us know.
Thanks,
JD
JudasD said:
i am curious what your results are, please let us know.
Thanks,
JD
Click to expand...
Click to collapse
Actually it still disconnected Same result.
I'm having a similar issue where after the phone has slept for a while, the wifi basically doesn't respond anymore until I've turned the wifi fully off and back on. Signal shows fine even though no data flows. Happens both at home and my office. This wasn't an issue at all since owning the phone through all the betas. Only started happening with official Oreo release. Forgetting networks didn't work. I'm not willing to reset the whole device right now, too much to redo. Just wondering if anyone else is experiencing this and has a solution.
I have one phone that sort of logs off. It says "tap to login" it is a google dialogue. It is on my home WiFi at 2.4GHZ. I will be doing a reset within a week to see if it fixes things...
I am doing my Hard Factory Reset now....wish us all luck.
8.1 Oreo broke my Essential, I want it back...
More to come...
Mine was doing that as well, after resetting my router no connection issues.
HARD Factory Reset
Well, it's done.
It has to be done and done as hard as possible. No reinstating ANY previous software settings of any kind.
I linked to my WiFi (non 5G) after reboot, and there has since been no issue.
This doesn't mean the problem has been solved. Days may pass before it surfaces again...
In the meantime, Telus, who provides me this service has stated that an in store test of device should show whether or not this is a warranty issue. Connection to an in-store WiFi should show quickly if it's a firmware issue, and a discussion can begin about device exchange.
That's all for now.
Good luck.
MF
No issues at home or work connected to an N router at home and an AC router system at work. Also no issues connecting to various public WiFi nodes.
I second elkay, same exact problem I'm experiencing. I may consider a hard reset on my phone soon, in hopes that it resolves the issue. Otherwise, I will continue running on my mobile network. Hope an official solution or fix comes soon.
Unfortunately, even a hard reset didn't fix it for me. I did end up buying a new router a couple days ago which does seem to have fixed the issue in my home (was buying a new one due to wifi coverage in corners of the house anyway), but that obviously won't solve the issue at work. Not sure where the incompatibility is. FWIW, I went from a Netgear R7000 to an R7800. Both running DD-WRT with same configuration.
I had this issue with a new PH-1 that updated to 8.1. I was not able to connect to an 802.11n router with cloaked SSID without difficulty, when saved, amidst several other issues, that I attributed to the 8.1 update. I downgraded to 7.1.1 and the wifi issue is resolved.
I just got an Essential Phone during the prime day deals and was experiencing the same issues. Download at 20mb/s for a couple of seconds then tank to 0.2mb/s.
Has anyone tried the latest Android P beta 3? It seems to have fixed my wifi throttling.
My phone was doing OK until a recent update. Now my phone disconnects and reconnects WiFi like crazy. Sometimes a dozen times in a few minutes. This is driving me crazy.
If you do not have Pie on your device load it.
I had serious WiFi connection problems on the last Oreo update but when I got the Pie update they disappeared and the phone has been fine since.
I'm on Pie and I still have this problem where the wifi will drop randomly every minute or two, but sometimes it's fine.
That's bizarre.... I had the one horrible Oreo update (as did a lot of others reporting in here) but since Pie it's been ok. I have both 2.4 and 5Ghz here but usually run on 2.4 as my router is in the next room and 5Ghz doesn't get through the walls nearly as well.

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