Related
this is the transcipt of chat between a guy named Hemant Tailor and HTC customer service UK. he posted on the HTC uk wall... im just copy pasting here....
Hemant Tailor
Conversation with HTC UK support on chat...not looking good for 2.3 update on Desire Z:-
Please wait while we find an agent to assist you...
All agents are currently busy. Please stand by.
You are currently at position number 4 in the queue.
An agent will be with you in a moment. Thank you for your patience.
You are currently at position number 4 in the queue.
You have been connected to Georgina.
Georgina: Hi hemant, thank you for contacting HTC Support.
hemant tailor: hi gina
Georgina: Currently we do not have a date for when this is going to be released
hemant tailor: i thought it was gonna be by the end of the month
hemant tailor: ....
Georgina: We do not know
Georgina: when we do we will inform all customers
hemant tailor: is scheduled for the desire z
hemant tailor: will the desire z get the 2.3 GB update???
Georgina: it will we just do not know when
hemant tailor: Not impressed.....bye
Georgina: Thank you for contacting us, I hope you have a great day
guys we are just **** out of luck.... all HTC care about is to kiss sprint customers ass... nothing else.... providing updates to Evo Evo 3D and Merge... thats their world... all the other ppl dont matter
Edit: just did live chat myself.... here it is....
Ian: Hi Muneeb, thank you for contacting HTC Support. How may I help you today?
Muneeb : hello
Muneeb : i want to know when should we expect gingerbread update for desire Z
Ian: The update to 2.3 should be available later this year.
Muneeb : previously it was told that the desire Z should get update before end of june . that no longer holds true correct?
Ian: I apologise I am unable to confirm this, I would advise you to look on our website for any updates as to when this is released.
Muneeb : okay.
Eh, I'm a bit more optimistic. These days, updates and such hardly ever come out at the planned release date. It makes sense from their standpoint to upgrade other phones too. There are so many more people on the Evo than on the G2/DZ for example, so it makes sense to upgrade the devices with the most users. Even if we don't get it officially or it doesn't come for a long time, we will still get custom ROMs with the updates.
the Dev community is the only reason im still using my desire Z . but this is definitively my last HTC device for sure..... i rather go with a developer edition phone (nexus series) next time.. or get myself nokia powered windows phone 7....(if they bring out some really really sweet hardware like the Sea Ray)
I can't live without the HTC Dialer. I like the Mail app much better too than stock. And there is massive dev support; I don't really see a downside to a HTC phone.
I am happily running Virtuous Unity 1.26 and its pretty near perfect!
You think HTC is bad with updates? Good luck with any other brand, much much worse.
Sent from my HTC Desire Z
slapshot30 said:
You think HTC is bad with updates? Good luck with any other brand, much much worse.
Sent from my HTC Desire Z
Click to expand...
Click to collapse
Not to mention that HTC don't seem to tell the customer service anything regarding future updates. This has happened time again.
Ps, I've also had the "updates from other brands" rant many a time.. HTC are one of the better ones.
This is a bit of a letdown, but I know we'll get some nice ROMs for the Desire Z, so I'm not that worried.
Is it true that, from a developers point of view, being able to use an official HTC gingerbread rom will make for a much more stable foundation for future custom roms? That's always been the main reason why I've been hoping HTC release this update even though we currently have custom gingerbread roms.
Actually i am starting to lose faith about Htc's software division.
I credit them for making incredibly good phones, but their software division seems not to be the best. For example: They said on their Facebook page that they had abandoned the work on getting 2.3 on the old Desire, and when alot of people (including me) commented on that post about that people at XDA-Developers had gotten 2.3 to work on the old Desire several months ago, then Htc went out with "We WILL release 2.3 for the Desire, we started working on it again"
That made me doubt their competence in the software area...
and also i read that: Htc are only obliged to send out OTA updates the first 18 months after a product is released, so if the model you bought is more than 18 months, then you shouldn't be so sure to get any updates at all =/
btw, why wait for an official 2.3 when there is several good working 2.3 roms here at xda?
the list included the following devices
HTC Sensation
HTC Sensation XL
HTC Sensation XE
HTC EVO 3D
HTC EVO Design 4G
HTC Amaze 4G
HTC Rezound
HTC Vivid
don't get shocked cause u didnt see Desire HD,htc said that this is the first list for devices that will get ics,and they will keep testing all other devices to see if is it possible to have ics,and will release a new list whenever testing is complete
in my openion this is how it goes,new devices will get it first,then they will say our dhd won't get it and finally they will release it =D
I hope!!!!
So? I love Sense, but I also have a HC tablet and let me tell you- the UI (ICS has virtually the same UI as HC) is brilliant. Once CM releases a build for DHD I'm dumping Sense and start using that.
Sent from my A500 using XDA Premium App
I hope too!
Who needs official ICS with sense 2 when there's such a heaving dev community?
Well i think theyll release it for a newer phone of theirs, and the DHD/Inspire Devs will just port that release to our phones.. Lol
you guys seem to forget that XDA devs need a base to begin with, so the more bases and kernel sources HTC provides the better for us, for example before the WVGA sense 3.0 DHD/incredibleS and runny leaks all customs ports of sense 3 needed to resize the graphics which wasn't a walk in the park, equaly right now roms based on WVGA sense 3.0/3.5 are running so well because we already have Gingerbread kernel source from HTC
so yes even if we rely on custom roms we will always need a compatible base
the good news is that HTC committed to ICS on Sensation XL which is WVGA and has close specs including the same GPU/CPU and RAM as our DHD, a fully working port is almost guarranteed
jcmaddox1 said:
Well i think theyll release it for a newer phone of theirs, and the DHD/Inspire Devs will just port that release to our phones.. Lol
Click to expand...
Click to collapse
Specifically with the Sensation XL
i wish !! D
We don´t need official ics release, we only need to wait devs to port it, and sure will be better than official one....
Thanks devs.
Theres nothing stopping HTC from upgrading the Desire HD to sensation XL performance. If we can do it at Dev level like with Android Revolution, including upping the CPU to a safe level like 1.2 Ghz, then HTC can do it. They're just being picky.
we believe in our developers
And thanks to this guy ^…Im typing this from my ICS Inspire 4G. You dh.harald, truly rock my friend
Sully6789 said:
And thanks to this guy ^…Im typing this from my ICS Inspire 4G. You dh.harald, truly rock my friend
Click to expand...
Click to collapse
Same I love you! This is the best!
Sent from my Inspire 4G using XDA App
I wish Desire HD it won be long for ics too
HTC devices will most likely get ics before christmas
shaky153 said:
HTC devices will most likely get ics before christmas
Click to expand...
Click to collapse
Nice.. Already my daily driver.. Kudos to all developers..
I believe, i trully believe that The genius developers in this dhd thread will satisfy me and all this dhd thread members.
Sent from my HTC Desire HD using Tapatalk
Sense is an insult to ICS stock ICS is great and I hope HTC leaves a bit of the ICS feeling
I really hope to see some ICS soon on my HD
Sent from my HTC Desire HD using XDA App
As I have been searching the web, I found this post from HTC.
www.facebook.com/notes/htc/update-on-android-ice-cream-sandwich-upgrades/10150762287733084
Was going to post same Great News
I Love U HTC
I'm assuming this would mean an update to at least sense 3.6 as well. It would make little sense for htc to build several different versions of ics sense.
Sent from my HTC Desire HD using XDA App
Yep so great new
You can follow it in French : Nouvelles Mises à Jours ICS en liste pour HTC
Subscribe my channel with DHD video!
Flow Channel for HotToCome
Currently:
Revo HD
Virtuous Quattro RC3
LordClockan ICS
MIUI freshly squeezed
CyanogenMod 7
...
Soon:
MIUI ICS v4
CoreDroid
LeeDroid
Snake n Bake
Last video upload:
You guys are so lucky
You got so many major updates!
I really happy too, to here my phone is getting the upgrade
Sent from my HTC Desire S using xda premium
just read the news... i was gonna post it too i didn't expect the DHD to get an official update to ics.
Sent from my HTC Desire HD using XDA App
Yeah just read this on Phandroid, totally unexpected but a very welcome one!
Another things is that the Sensation XL will be released "soon after" the Sensation. So we will probably be getting custom ROM's based off Runnymede before the official one is released!
Sent from my Desire HD using XDA App
Good news, everyone!
finally its happening!!!
but i think that as always the cooked ROMS will be batter than the source
Why is everyone suprised!!
HTC is supporting devices up to 18 months of release, the DHD was sold on OCT 2010, furthermore we have enough evidence now of continuous support to their devices
the classic Desire: Eclair > Froyo > Gingerbread || it stops here because of the slow S1 and bottle-necked internal Memory
the DHD: Froyo > Gingerbread 2.3.3 sense 2.1 > Gingerbread 2.3.5 Sense 3.0 > upcoming ICS
Three major android updates! the only surprising part in this is actually our latest Sense 3.0 update which was unexpected, if you look at the Sensation and EVO3D both devices are still officially on the old slow QHD Sense 3.0, the Sensation has many leaked test firmwares including GB sense 3.5 and the beautiful ICS sense 3.6 but officially users are still waiting
and actually EVO3D owners received this as bad news, since they are slated to receive the ICS update in the same time frame as DHD owners given that the EVO3D is highend almost a twin the Sensation sans 3D, it's not really fair to make them wait
The EVO3D situation can be explained, i think it didn't sell so well, while the DHD is their biggest selling Android device so far, still being produced and sold, i doubt they will upset all it's users
as for Desire S owners saying DHD owners are lucky?! why the DHD/DesireS/IncredibleS are twins and we have been receiving the same updates, like the recent Sense 3.0 update
I've seen posts for the last few months with people nagging and saying its impossible ICS will come to DHD, XDA should make a sticky saying, yes people believe it already HTC currently offers the best Android updates/support
If Samsung made such announcement then i would be surprised!
I'm hoping the RCMIX3D team comeback and cook an ICS rom for the DHD.
Greg.
Sent from my Desire HD using Tapatalk
Oops
So i may have jumped the gun and rooted my dhd with clockwork mod to get ics stock.... Is there a way to unroot back to stock to get the ota update? I love ics on my device but there are still some bugs. Sorry if this is in the wrong place but im new to posting here. Any advice would be great. Ta
Pstrain1 said:
So i may have jumped the gun and rooted my dhd with clockwork mod to get ics stock.... Is there a way to unroot back to stock to get the ota update? I love ics on my device but there are still some bugs. Sorry if this is in the wrong place but im new to posting here. Any advice would be great. Ta
Click to expand...
Click to collapse
This thread should help you: http://forum.xda-developers.com/showthread.php?t=1483489
I miss the rcm team too.
they are now workin for sensation/xe only
Litestar said:
I miss the rcm team too.
they are now workin for sensation/xe only
Click to expand...
Click to collapse
But maybe with this announcement they will come back to us.
Sent from my Desire HD using Tapatalk
hamdir
That's why I really in love with my DHD and sold my Nexus S even after it received official ICS update and several good quality custom ROM based on official ICS (but I don't care, after all vanilla Android is really boring anyways even for ICS, HTC Sense is so much better, trust me ).
I guess that this would be the last major update (ICS 4.0) release by HTC. If HTC decides to release a new firmware beyond ICS, it would be a pleasant surprise for us and that time we will say it's time for DHD to go and welcome a new generation of DHD. ;-)
Sent from my HTC Desire HD A9191 using xda premium
xiance78 said:
I guess that this would be the last major update (ICS 4.0) release by HTC. If HTC decides to release a new firmware beyond ICS, it would be a pleasant surprise for us and that time we will say it's time for DHD to go and welcome a new generation of DHD. ;-)
Sent from my HTC Desire HD A9191 using xda premium
Click to expand...
Click to collapse
you honestly can not expect more support from HTC after a stable ICS, 4 major software update including 3 major android updates! no other manufacturer matches this!
The new generation of DHD is here, it will be announced on the 25th!
Their commitment in releasing ICS has definetely locked me into getting HTC all the way.
I mean , Motorola phones definetely has superior build,but their after market support sucks so much you can't even get BEYOND 1 major update for a phone. Don't even talk about Samsung....
Sent from my MIUI-ED Desire HD
http://blog.htc.com/2012/03/ics/
I woke up in the morning with this news. I have to say that I was very disappointed. Even though I anticipated that HTC won't release an official ICS update for the Desire Z, this news still took a toll on me :-(
now all we can hope for is a better port from the devs (there're already good ICS ROMs for the Desire Z, the Icecream JIBwich ROM I am using is already much better than stock GB, but I do want to have a better camera driver)
well, for anyone who still hopes, at the very least, HTC haven't said that they won't upgrade the Desire Z, and there's still this petition
http://www.change.org/petitions/htc-release-an-android-4-0-update-for-the-htc-desire-z
Another thread about a petition?
no, I about the official upgrade list. In my opinion, the petition is one of the reasons HTC should NOT upgrade the Desire Z, if you look at the petition count.....
Desire hd is getting it so we are fine.
Sent from my HTC Vision using xda premium
KyraOfFire said:
no, I about the official upgrade list. In my opinion, the petition is one of the reasons HTC should NOT upgrade the Desire Z, if you look at the petition count.....
Click to expand...
Click to collapse
Then i misunderstood it. But to get back at a quote you say in your op. HTC never said that the DZ wont be getting the upgrade, there is always a chance of getting it. Unless you got source on that.
Sent from my HTC Vision
!!IMPORTANT!!
A fellow dutch user pointed me to this link, if you guys all could be so friendly to sign that petition and than maybe we will get us a official version of ICS for our Desire Z!
So please go to the link guys, you're doing us all a favor! I want to see the counter at atleast 1000 tomorrow morning (Amsterdam time)
http://forum.xda-developers.com/showthread.php?t=1493365
guys please sign here
jijus said:
!!IMPORTANT!!
A fellow dutch user pointed me to this link, if you guys all could be so friendly to sign that petition and than maybe we will get us a official version of ICS for our Desire Z!
So please go to the link guys, you're doing us all a favor! I want to see the counter at atleast 1000 tomorrow morning (Amsterdam time)
http://forum.xda-developers.com/showthread.php?t=1493365
guys please sign here
Click to expand...
Click to collapse
Dude that link is already in this thread and plenty others
Sent from my HTC Vision using xda premium
just signed it. come on people there should be more of us?? shouldn't there???
KyraOfFire said:
http://blog.htc.com/2012/03/ics/
I woke up in the morning with this news. I have to say that I was very disappointed. Even though I anticipated that HTC won't release an official ICS update for the Desire Z, this news still took a toll on me :-(
now all we can hope for is a better port from the devs (there're already good ICS ROMs for the Desire Z, the Icecream JIBwich ROM I am using is already much better than stock GB, but I do want to have a better camera driver)
well, for anyone who still hopes, at the very least, HTC haven't said that they won't upgrade the Desire Z, and there's still this petition
http://www.change.org/petitions/htc-release-an-android-4-0-update-for-the-htc-desire-z
Click to expand...
Click to collapse
Thats the same list from months ago nothing changed, HTC said this is the 'first' list of devices rolling out there will Be ANOTHER!
KyraOfFire said:
http://blog.htc.com/2012/03/ics/
I woke up in the morning with this news. I have to say that I was very disappointed. Even though I anticipated that HTC won't release an official ICS update for the Desire Z, this news still took a toll on me :-(
now all we can hope for is a better port from the devs (there're already good ICS ROMs for the Desire Z, the Icecream JIBwich ROM I am using is already much better than stock GB, but I do want to have a better camera driver)
well, for anyone who still hopes, at the very least, HTC haven't said that they won't upgrade the Desire Z, and there's still this petition
http://www.change.org/petitions/htc-release-an-android-4-0-update-for-the-htc-desire-z
Click to expand...
Click to collapse
Dude calm down! it's just the first wave. I'm pretty sure HTC going to update our device later on. if not we still have CM9, Virtuous.. ect.
I think we will get it in the second wave imo
Sent from my HTC Vision using XDA
I think the second wave has already been announced. It included the Desire HD and the Desire S. I might be wrong though.
crestofawave said:
I think the second wave has already been announced. It included the Desire HD and the Desire S. I might be wrong though.
Click to expand...
Click to collapse
Those devices are in the first wave, no second wave has been announced.
I hope we get an update soon.
Most of my friend with different HTC models get the update. I have the desire z and i got nothing up to now, except 2.3.3 last year.
Remember, HTC has never said that they've finalized the list of devices to be upgraded. We still might get it, we may not. Besides, enough phones will be upgraded to give us a 100% working ICS rom anyway from CyanogenMod and others.
Sent from my T-Mobile G2
charisk123 said:
Most of my friend with different HTC models get the update. I have the desire z and i got nothing up to now, except 2.3.3 last year.
Click to expand...
Click to collapse
Yeah, well, our phones are pretty old, two years now. Most companies rather just spend their money pushing their new line of phones instead. I use the Andromadus ROM and it works very well, running ICS 4.0.3
From the CyanogenMod Q&A
Q: [Device with less than 512mb RAM shipped] gets CyanogenMod 9?
A: No
JDogg1329 said:
From the CyanogenMod Q&A
Q: [Device with less than 512mb RAM shipped] gets CyanogenMod 9?
A: No
Click to expand...
Click to collapse
You don't need to use CyanogenMod 9 to have ICS. And HTC Vision is listed with 512MB RAM anyways.
I am about to give up on cm9 and go backwards. I want a 1.6 super d rom from my g1 on my g2. Hell I might go back to eclair if I could, just to flash something different. ...
Sent from my HTC Vision using xda premium
It is possible to port old roms but really... maybe I'm in the minority but there are so many roms to choose from on the g2 why are so many people hung up on needing a solid ics build. I get it the latest is the greatest but what more are you really going to get out of it? Plenty of amazing aosp, cyanogen based and sense roms out here that work amazing, how can anyone be so unsatisfied to want to go back to a donut rom?
Sent from my HTC Vision using xda premium
Hi all,
i read this :
http://htc.hdblog.it/2013/05/30/and...rtphone-htc-candidati-allaggiornamento-rumor/
It's a fake?
No, It is TOTALLY FAKE.
list says NO to provide updates to Incredible S(Sense 3.6 Android 4.0.4), even One S(4.1), Desire X(4.0.4), Desire Z
Incredible S has same chip, screen resolution as DHD,
One S is mid-range 2012 branched between S3 and S4 chips. One S with S3 recivied update later than S4.
not on the list however, One V is low-end 2012 phone has same chip, screen resolution as DHD. still on Android 4.0.3 only in One series.
They vevn cancelled ICS for DHD during testing phase, ediited their promise after 5 months.(August 2012, 21 months since release) made DHD remain on 2.3.5 Gingerbread, EOLed without further support
I think this list is fake.
Don't wait for update. go out and get something new.
thanks to devs, have plenty of 4.0.3 ROMs. even 4.1, 4.2 but NEXUS experience
TalkAndroid has shown this as well from Source:Technosamigos.com, but I highly doubt it is legit!! Can always hope tho!!
We should get 4.3, but not with Sense and not officially, lol.
I myself can actualy not be bothered with what HTC does next for the DHD.
I waited all this time and stil have no official android 4, there's no hope anymore.
But you gotta love XDA and its members. As i have now a DHD with Android 4.2 and it runs flawlesly. Something HTC could not do.
(So let's just hurry with that Galaxy Note 3 so i don't have to deal with HTC anymore. )
The dhd appeared on some list of devices that would get the 4.1 update. So no, I really don't think it's going to happen. And basically I don't care because I have moved to a custom rom.
Still interested how the new Sense looks, never seen anything newer than what came with dhd stock rom.
HTC Ditched the DHD for ICS so when it comes to Android 4.3 i very much doubt it will come from HTC maybe the XDA Community but not HTC.
Who needs a 4.3 update from HTC anyway with so many flawless custom roms for the desire HD running 4.x.x
Sent from my Desire HD using xda premium
Fake!!
Dude! there is no question arises that HTC will provide the office 4.3 update to our HTC desire HD.
and who cares if HTC provides an update or not. We have rooted our Desire HD and can flash any ROMs which are stable and giving the best result! http://forum.xda-developers.com/images/smilies/good.gif
I wonder if its worth changing to 4.3 when it comes out, when I first switched to the 4.2.2 there were so many bugs and compatibility issues
Do you guys realize that what you are talking about has already been discussed when we had the 4.1 rumor and the ics fiasco?
Sent from a dream.
Cool story bro 4.3 for this old device, our end of support has already finished and also it is marked by HTC as "discontinued"
Why is the hero on the list (totally irrevelant to be on the list.) , and why isn't the sensation on the list.
They may be forgivening for the ics scandal but as I know HTC ; I highly doubt this with their marketing technique of not giving updates.
Also when did rumours become popular? It's not even a reliable source (ie the 4.1 and 4.2 list)
Sent from my HTC Desire HD using xda app-developers app
It's definately not true. I contacted HTC directly and asked them directly and got this reply:
Dear xxxx xxxxxx,
Thank you for contacting HTC regarding your handset.
My name is Katrine and I am a Technical Support Agent for the HTC Written Team.
The HTC Desire HD will not be upgraded from Android 2.3.5. The phone did not receive the Android 4 update, and nor did it receive the android 4.1 update. It will not be receiving the Android 4.2.2 update either unfortunately. The HTC desire HD will not receive any further updates, as we have discovered that the phone is running best on Android 2.3.5.
The phone simply does not have the required hardware specifications to run smoothly, quickly and efficiently on higher updates.
I do apologize for the inconvenience, and I do understand your frustration.
Should you require additional support please reply using the link below and confirm the following details.
Full Name:
Address:
Contact Numbers:
IMEI (Found by dialling *#06# from your keypad or in the back of your phone):
To let me know I have successfully answered your query, please follow the link below to close your enquiry, you will have the opportunity to leave feedback about your experience contacting me today.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Katrine
HTC
Want to see what others are saying? Have a question to ask other HTC fans?
Obviously NO ONE at HTC know about xda developers and all the wonderful roms greater than 2.3.5 that run smoothly & crash less often than stock unrooted os. Very sad indeed.
I think we all know the true reason no more updates without me saying it...
Sent from my HTC Desire HD using xda app-developers app
For HTC It's all about the money.
Even though XDA has extended the life of my Desire HD considerably, I will never buy an HTC phone again simply because they went back on their promise.
Not to mention that the Galaxy S4 does indeed look like an amazing phone...
Sent from my Inspire 4G using xda app-developers app
I heard a rumor that they will be releasing android 5.0 for the dhd......
RedInuYasha said:
Even though XDA has extended the life of my Desire HD considerably, I will never buy an HTC phone again simply because they went back on their promise.
Not to mention that the Galaxy S4 does indeed look like an amazing phone...
Sent from my Inspire 4G using xda app-developers app
Click to expand...
Click to collapse
They only went back on the update after realizing they'd have to reformat the data and system partitions which would piss off a lot of inexperienced customers. I doubt you can keep your word as often as you'd think, I hope your friends and family are more forgiving than you.
They're canceling on the One S too: http://www.tomshardware.com/news/HTC-One-S-Outdated-Updates,23376.html.
bananagranola said:
They're canceling on the One S too: http://www.tomshardware.com/news/HTC-One-S-Outdated-Updates,23376.html.
Click to expand...
Click to collapse
Ho ho.. Great..... Job HTC...
You are proving once again.... :what:
Sent from the future...