Owner info disappearing from lock screen - Galaxy Note 3 Q&A, Help & Troubleshooting

Is anyone else having the problem where the owner information is not appearing on the lock screen? (not the personal message, that is working ok for me)
Mine will be there after a reboot, but sometime over the next few hours it will stop appearing on the lock screen. A reboot will make I appear again.
Not sure if it is an app conflict or a system bug that may get fixed in a future update.
Thanks,
Rich
Sent from my SM-N900 using xda app-developers app

Nobody else having this problem?
Sent from my SM-N900 using xda app-developers app

I have the same problem. I searched some other forums. There seems to be a lot of people having the same problem. However, I could not find any decent solution.

richlum said:
Nobody else having this problem?
Sent from my SM-N900 using xda app-developers app
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Yes, I'm having the same problem. My info stays for a couple of days or so after a reboot, then it just disappears. I was wonder if that was my phone's way of telling me it's time for a reboot, but I was doing a search on it in case there was something else to keep it from happening. Right now I'm treating it like a "Check Engine" light.

Weird, it happens to mine as well.. I didn't notice until I read this thread and had a look! Very strange..

Related

N7 Not Recognizing Touch EXCEPT Notification and Navigation Bars

I have three users configured and at times the tablet seems to lock up. But I can still pull down the notification drawer and setting drawer. I can touch the back, home, or multitask softkeys, or slide up for Google now.
But no matter where I navigate to, the N7 does not register touches in the "screen" area.
I have found that pulling down the setting drawer and tapping the user to "logout" and then logging back in immediately fixes the issue. Also toggling sleep/wake button and logging back in also fixes it.
Is this a known issue? Is this multiuser, software or hardware specific? Any solutions?
(I read back through a couple weeks of posts but didn't see this issue)
--- UPDATE------
Just happened again. But I left it alone for a minute, picked it back up and it was working fine. Perhaps this is app lag. The notification and navi bar work because they're systems but the screen stops taking input while it lags....(just a thought, I don't know how that stuff might work)
BTW I have a 32 GB N7, it is not rooted, and is fully up to date running 4.2.1
Sent from my LG-P930 using xda app-developers app
Im having the same issue with mine..just got it afew days ago and it just started about an hour ago. I think its a screen issue cause now it keeps coming up with the menu to change wallpapers without me touching it. And its been locking up alot. Might have to RMA it.
Sent from my SCH-I535 using xda app-developers app
RMA it? Is yours rooted? Do you have multiple users?
Sent from my Nexus 7 using XDA Premium HD app
Do you have an otg cable? Try connecting a mouse to it when it does this and see if it recognizes mouse actions.
Sent from my Nexus 7 using XDA Premium HD app
if youre rooted, try a different rom, i had similar problems, but when i flashed cm10.1 it's gone. btw why is this topic in general not q&a?
Billchen0014 said:
if youre rooted, try a different rom, i had similar problems, but when i flashed cm10.1 it's gone. btw why is this topic in general not q&a?
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This is not a question it is an issue with the device. This is appropriate for general.
Sent from my Nexus 7 using XDA Premium HD app
AFAinHD said:
Do you have an otg cable? Try connecting a mouse to it when it does this and see if it recognizes mouse actions.
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I do not have an otg cable.
Sent from my Nexus 7 using XDA Premium HD app
Damn. Well maybe get a log cat next time it happens. Maybe there will be something there to show why it stopped working.
Sent from my Nexus 7 using XDA Premium HD app
I'll have to learn how to get a logcat. But I was able to recreate the issue and get a video. I could only get it to affect settings and the play store but I've had this in the launcher before too. I don't think you can hear but tapping the screen was causing the touch sound.
Video: https://www.youtube.com/watch?v=y6xMYUxYv9k&feature=youtube_gdata_player
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ShadowOf said:
Video: https://www.youtube.com/watch?v=y6xMYUxYv9k&feature=youtube_gdata_player
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No one has had this issue? I've only experienced it in Settings and PlayStore on me first and second user, nothing on my third user. Also noticed a litte lag on the homescreen too.
In the video you may be able to hear the touch feedback sound. The screen is recognizing taps but not doing anything. Sleep/Wake fixes the issue until you leave the app...
Guess I'll need to exchange my N7 and hope to get one without this issue.
Why did this get moved to Q&A??
Are Issues not discussed in General?
[SOLVED]
I was using APP LOCK on User #3 and that caused what seems like an overlay that prevented touch on users 1&2.
I sent this issue to the apps support. And will try to find a free app locker that is milti-user friendly.
Sent from my LG-P930 using xda app-developers app

[Q] Keyboard bug?

Hello every one. This bug has been present since my phone did its first boot. Apparently, when my keyboard retracts or disappears after I'm done typing, it leaves a big white block behind it for a few seconds. You can try using the Facebook app. Search up a name, but don't click on any one. Then hit the back/down key. (Software buttons). If you guys don't have any problems, what are your suggestions? I tried asking this on the "help" thread, but no one would answer me. Thanks!
Bump! Am I the only one with this!!?
It looks like this....
I have honestly never seen this
Sent from my Nexus 4 using Tapatalk 2
Yea I get that, lasts for maybe half a second for me. How long is yours? I don't think I'd be able to take a screenshot of mine its too fast.
Sent from my Nexus 4 using xda app-developers app
Mine lasts for 3 seconds at the most took me a while to finally take a picture of that white block lol.I just got lucky perhaps. Its odd this happens though.
Try updating to 4.2.2 if u haven't already? Or try a keyboard from the market and see if its still present on that?
Sent from my Nexus 4 using xda app-developers app
fredcorp6 said:
Try updating to 4.2.2 if u haven't already? Or try a keyboard from the market and see if its still present on that?
Sent from my Nexus 4 using xda app-developers app
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Yup! already had the OTA update. Its still present. I also tried swiftkey 3. It didint fix it. I may have to end the keyboard process to reset it, but apperently I cant because its in use in the backround .
DO you think I just have to live with it then ?

Display glitches

I have a completely stock, unrooted Nexus 4 that I received 2/4/13. I've been having some strange display hiccups pretty much since I got it, and they seem to occur on any part of the screen. Sometimes it will occur as a square in the upper left section of the screen, other times it will be a mess of static at the bottom. Sometimes text entry will either turn all black, or it will disappear altogether. In some of the screen shots, you will notice that I am using an app called Screen Filter to decrease screen brightness. However, the display glitch occurs when I am not using Screen Filter as well. I was wondering if anyone else was having these problems? I'm considering RMAing my phone for a new one.
prophetic said:
I have a completely stock, unrooted Nexus 4 that I received 2/4/13. I've been having some strange display hiccups pretty much since I got it, and they seem to occur on any part of the screen. Sometimes it will occur as a square in the upper left section of the screen, other times it will be a mess of static at the bottom. Sometimes text entry will either turn all black, or it will disappear altogether. In some of the screen shots, you will notice that I am using an app called Screen Filter to decrease screen brightness. However, the display glitch occurs when I am not using Screen Filter as well. I was wondering if anyone else was having these problems? I'm considering RMAing my phone for a new one.
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ARE you serious????? Look a few threads down.....
BigDig said:
ARE you serious????? Look a few threads down.....
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Yeah, I saw it after posting. But to be fair, I did a search for "display issues" and "display glitch." I wasn't looking for "graphics."
I have exactly the same problem, don't know how to solve it
Sent from my Nexus 4
cryingrock said:
I have exactly the same problem, don't know how to solve it
Sent from my Nexus 4
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In another thread it was mentioned that you should check "disable HW overlay" as a possible solution. I did it earlier today, but will have to see if it helps.
Sent from my Nexus 4 using XDA Premium HD app
Sorry for the bad title of my thread. I tried to describe as best I could, I still have the same issues although not as often. I disabled hardware rendering and the one underneath in developer options. Better but not fixed yet.
Sent from my Nexus 4 using xda app-developers app
Should "hardware overlays" be disabled and "force gpu rendering" be enabled? Do all these measures indicate that the graphic glitches are hardware problems?
Sent from my Nexus 4
cryingrock said:
Should "hardware overlays" be disabled and "force gpu rendering" be enabled? Do all these measures indicate that the graphic glitches are hardware problems?
Sent from my Nexus 4
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I have both of these check boxes marked. It's mostly better, but still has some problems. I'm curious to know whether this is a hardware issue, as well.
Sent from my Nexus 10 using XDA Premium HD app
prophetic said:
I have both of these check boxes marked. It's mostly better, but still has some problems. I'm curious to know whether this is a hardware issue, as well.
Sent from my Nexus 10 using XDA Premium HD app
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So my display issues have continued. I went ahead and initiated the RMA process. Hopefully my new one won't have any problems.
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prophetic said:
So my display issues have continued. I went ahead and initiated the RMA process. Hopefully my new one won't have any problems.
Sent from my Nexus 4 using XDA Premium HD app
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Hi,
I have a similar problem with my N4. Did you solved the issue? I hope it's a SW problem that will be solved with the next version of Android and new drivers from Qualcomm because I cannot RMA it...
evol76 said:
Hi,
I have a similar problem with my N4. Did you solved the issue? I hope it's a SW problem that will be solved with the next version of Android and new drivers from Qualcomm because I cannot RMA it...
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I'm not sure what the issue was hardware/software-wise. I just sent the original phone back, as I received the RMA last Monday. It seems to be working well overall. Good luck with your phone.
Sent from my Nexus 4 using XDA Premium HD app
prophetic said:
I'm not sure what the issue was hardware/software-wise. I just sent the original phone back, as I received the RMA last Monday. It seems to be working well overall. Good luck with your phone.
Sent from my Nexus 4 using XDA Premium HD app
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Thanks for reply! The phone you received is the one you sent back or is it new?
Bye
evol76 said:
Thanks for reply! The phone you received is the one you sent back or is it new?
Bye
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It was a new phone with the new revision. It has the two little bumps on the lower back.
Sent from my Nexus 10 using XDA Premium HD app

Screen 'color spill/leak' issue.

Hi all,
I'm not sure what to call this issue and I haven't seen it before, please point me in the right direction if it's elsewhere, I honestly am not sure what to search for.
I noticed today that I suddenly have this odd "leak" of color in the bottom left hand corner of the screen. Sort of a small patch of orange. Tried to take a photo with my Nexus 4 but it's quite hard to make out on camera. Any idea what this is? Is it definitely hardware? Reckon it can be returned? I haven't done anything to cause the issue.
Sent from my Nexus 4 using Tapatalk 2
They seem like semi stuck pixels.. try a pixel fixer from the market and see what happens.
Sent from my SGH-T989 using xda app-developers app
H3adru5H said:
They seem like semi stuck pixels.. try a pixel fixer from the market and see what happens.
Sent from my SGH-T989 using xda app-developers app
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Thanks for that, forgot to reply at the time but it seemed to help/fix it but it's returned now and doesn't seem to be helping.
I'll leave it a while see what happens before flashing new stuff, it it's still there I guess I'll try return it.

Touchscreen issue

Hi Guys
I seem to be suffering from a issue where the touchscreen has a dead spot.
Now I had an earlier issue that caused all sorts of issues with screen responses - ultimately ending in no response unless I hit the power button to lock and then unlock.
That problem lasted about a week and then stopped - my thinking is that there was an app update that solved it.
Now however the issue has resurfaced (seemingly after other app updates) but it is a dead spot roughly where the first notification would be on the notification draw. Any ideas as how best to find out the cause of the issue, or a fix?
I've included screen shots showing the touch trace.
Cheers for any help
Sent from my Nexus 4 using xda app-developers app
I can't help you but with some custom rom there can be a bug with it until I make some setting changes to the Nav Bar, but otherwise I don't know.
Forgot to say that this is stock 4.3
Sent from my Nexus 4 using xda app-developers app
scrads said:
Forgot to say that this is stock 4.3
Sent from my Nexus 4 using xda app-developers app
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Many people are complaining about 4.3... It's causing many problems
Thu'umed from my Predator
What I don't get is why it went away after the first time.
I don't really want to factory reset if I can help it.
Is there a way to look at an update history for all your apps? Then I can pinpoint the offender.
Sent from my Nexus 4 using xda app-developers app
I've found a solution.
After factory reset and safe mode not helping I came across a comment in another thread.
You have to Disable HW Overlays and Force GPU Rendering. Now its not perfect and can have an occasional fit but does seem to solve the issue
Sent from my Nexus 4 using xda app-developers app

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