Help! Cannot make phone calls... - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi guys,
I will start this is with saying that I probably did something stupid ;views playing around with inputting codes using the dial pad. I entered something like "*#0011, or *#1100#"...something like that and it brought me to a screen where I could select different lte bands to use... I'm wondering if this could be the issue?
The other thing that I did was delete a couple of apps using tibu...
With this being said, I am leaning towards the dial pad mod that has crippled the calling feature on this phone..
Any suggestions? Would flashing a stock rom do the trick? I've read that there are some issues with the recoveries in the forums, so am a bit worried... Let the flaming begin, and thanks for any help that can be provided!
Sent from my SM-N900W8 using Tapatalk 2

Did u try to reactivate your radio from the power button menu..try this.
Long press power button...
Try to cycle airplane mode on and off..who knows maybe it will work
Sent from [email protected] Ass Note III SM-N9005

iznee said:
Did u try to reactivate your radio from the power button menu..try this.
Long press power button...
Try to cycle airplane mode on and off..who knows maybe it will work
Sent from [email protected] Ass Note III SM-N9005
Click to expand...
Click to collapse
Just tried this, and no luck.. Thanks for the suggestion tho!
Sent from my SM-N900W8 using Tapatalk 2

Last resort...hard reset your phone...should restore everything back to original settings.
Sent from [email protected] Ass Note III SM-N9005

or reflash a stock rom

Thanks guys.! A factory reset solved it...
Sent from my SM-N900W8 using Tapatalk now Free

Related

[Help] weird back button, event fires twice

Sometimes my backbutton fires twice. Its very annoying when browsing and going a page back and it actually jumps 2 pages back.
I checked the behaviour with the app "KeyEvent Display" and it clearly shows that sometimes 4 events are fired instead of 2 (keyup + keydown).
The app requests root, but you dont need it for only testing the keyevents. Can anyone confirm this? Thanks
Mine does exactly the same, from what I've worked out its related to the phone running slow but I have no idea how to fix it, if we find an answer if be very grateful its very annoying!
Sent from my R800i using XDA App
Mine has the same problem too it's really annoying when using root explorer and it backs right out of the app!
Sent using telepathy!
thatsupnow said:
Mine has the same problem too it's really annoying when using root explorer and it backs right out of the app!
Sent using telepathy!
Click to expand...
Click to collapse
same with me, only on some apps though like tapatalk and root exploerer
Same here. ButI figured a way-out. just press it and take you finger off quickly then it works normal.
same here and same solution, press it quickly.. been living with it for 3 months already.. it just makes me sick sometimes...
I have contacted se-support and pointed them to this thread. Waiting for reply
Sent from my R800i using XDA Premium App
Same problem here... Xperia Play bought in april.
Anyone have any idea if this is software or hardware related? Is it all types of xperia plays, out just certain types?
Sent from my R800i using XDA App
Tested a bit more. The menu button is also haunted here. Fires sometimes multiple events like a fukn uzi. I really hope its not hardware related and se will fix the softwarebug
Sent from my R800i using XDA Premium App
I feel left out haha ive never had this problem. I have however had an issue where the screen decides to freak out and decides to do things at random, it gets annoying when im typing and all of a sudden all the keys start being pressed on thier own.
locking and unlocking fixed is temporarily.
Does anyone have a custom rom flashed with this issue still happening? That would tell us pretty quick if it was hardware/software related.
I have had this problem too well since i upgraded to 2.3.3
I have a UK Sim free generic handset unmodded.
d31b0y said:
Does anyone have a custom rom flashed with this issue still happening? That would tell us pretty quick if it was hardware/software related.
Click to expand...
Click to collapse
All the custom roms except for CM7 are based on the SE stock rom anyway, so if anyone on CM7 dosent have this problem the info would be useful
I have same issues with this for the up and down arrow it always post two key strokes in Bruce lee. I can't do some special moves and finish moves because of this I am wondering if I should try and get a replacement Verizon stock ROM
Could the double back button issue be caused by the circle button?
Maybe as you press the back button the back of the screen also pushes the circle button?
I dont have this issue btw.
Tbh i have only noticed this problem if i have the phone in my right hand and i use my thumb to press the back button (reaching over the phone to the back key). If i use the phone in my left hand and use my thumb no problem lol.
If i use it normally (phone in 1 hand and using a finger from my other hand) to press the keys i do not have this problem..... Strange
Well, I think I worked out what's happening. Try holding the 'R' shoulder key and press the back button.
I imagine what is happening is android is picking up the shoulder button press but it doesn't do anything. Then pressing the back button fires the event twice. The same way you can fool windows into repeating the wrong key when you hold 2 buttons down (may be fixed in windows ).
Now the question is, how the hell fan you fix it?
I'll submit it to SE later on tonight and see what they say.
EDIT: definitely seems to be certain apps. It doesn't happen in settings but does happen in tapatalk.
Sent from my R800i using Tapatalk
Same problem here
Sent from my R800i using XDA App
I found that the R/L Button Changer app that is in the Theme/APP forum stopped the problem.
Sent from my R800x using XDA App

[Q] My phone goes silent after making or receiving phone call

This is really annoying as I have to turn volume up every time after it automatically goes to silent mode.
Does anybody else have the same problem? or any idea for solutions?
My phone is rooted, using stock rom android version 4.2.2 and stock kernel.
Thanks for reading.
Having the same issue
Didn't have this problem before.. It started happening after i installed some applications..
But i don't know which application is causing this.. If we can find out a way by which we
can find the common ones it would be easier.. Are you using any dialer application like dialer ex or fake caller application.. Or it might be true caller. If you have any of these please let me know..
If you can't fix it ... Try doing a factory reset but don't forget to back up your data :S
Best of luck
Sent from my GT-I9000 using Tapatalk 2
Found the culprit
Found out avg was the culprit.. Many who are having nexus4 running on 4.2.2 jb had the same issue.. Removed it and now it's fine..
Thanks for your help..
Glad you fixed it
Sent from my GT-I9000 using Tapatalk 2

Home button doesn't wake the Screen some times

hi guys..
Got my new phone at the launching day.. everything runs perfect..
But yesterday and today i encounter a small issue..
please note that i have fingerprint scanner lock on my phone..
when i pressed the home button just to wake the screen, the screen didn't respond.. only the side buttons lid..
the screen remained black after the second press too.. then i pressed the power button once and the screen woke..
the thing was that when i pressed the power button after this incident the home screen game me a third option, apart from emergency calls (left) and alternative password (right), Unlock via Google placed to the middle..
this happened also today twice..
Any suggestions on this ?? did anyone encounter this ??
please note that i didn't use any other locking method except fingerprint scanner and the home button responds fine in any other case.. Thanx..
I randomly get unresponsive touches when trying to open an app in the app drawer folders. Haven't had the home button issue though
-Sent from Tapatalk
I'm having the exact same problem. Very disappointing for a new device. Not sure if I'm going to return it yet. I've tried factory reset and it didn't fix it.
Guy in the shop said he'll have to send it back to Samsung for testing.
I've gone back to using my old phone !!!!!!
Sent from my Nexus 5 using XDA Premium 4 mobile app
BigAl1044 said:
I'm having the exact same problem. Very disappointing for a new device. Not sure if I'm going to return it yet. I've tried factory reset and it didn't fix it.
Guy in the shop said he'll have to send it back to Samsung for testing.
I've gone back to using my old phone !!!!!!
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
S-Voice is causing the problem on the home button lag, go trun off the open with home key in the svoice settings....
TheAxman said:
S-Voice is causing the problem on the home button lag, go trun off the open with home key in the svoice settings....
Click to expand...
Click to collapse
I turned it off when I first got the phone and still have it, although not as noticeable
-Sent from Tapatalk
eyecon82 said:
I turned it off when I first got the phone and still have it, although not as noticeable
-Sent from Tapatalk
Click to expand...
Click to collapse
same here I also switch this off and still same problem and format wipe data and cashe don't help
im having similar issues while on a call, i cant type in the extension, i touch the number pad and it does nothing. I turn off screen and now it doesnt want to turn back on. Like anything new, there will be a few hiccups, but samsung are usually fast for that first firmware push. I remember for the S4, i got it on launch day and the same day a new firmware was available, the note 3 took about 10 days before that initial firmware that fixed the few most obvious issues. Dont bring it back, just be patient.
polish_pat said:
im having similar issues while on a call, i cant type in the extension, i touch the number pad and it does nothing. I turn off screen and now it doesnt want to turn back on. Like anything new, there will be a few hiccups, but samsung are usually fast for that first firmware push. I remember for the S4, i got it on launch day and the same day a new firmware was available, the note 3 took about 10 days before that initial firmware that fixed the few most obvious issues. Dont bring it back, just be patient.
Click to expand...
Click to collapse
I've randomly noticed I can't click on an app to open it if it is in a folder I created in the app drawer
-Sent from Tapatalk
I heared some new firmwares have been pushed... Anybody got one?
Sent from my SM-G900W8 using Tapatalk
polish_pat said:
I heared some new firmwares have been pushed... Anybody got one?
Sent from my SM-G900W8 using Tapatalk
Click to expand...
Click to collapse
It gets pushed out in waves, so it may be a few days to a few weeks till you get it. Kind of a bummer
-Sent from Tapatalk
TheAxman said:
S-Voice is causing the problem on the home button lag, go trun off the open with home key in the svoice settings....
Click to expand...
Click to collapse
Did that now and will test it through all day .. so far so good..
will let you know you guys..
hopefully it will get fixed.. if not we wait for an firmware update..
UPDATE
I used my phone all day using the settings above.. (no s-voice at home button and fingerprint lock) I encounter the problem 3-4 times.. other than that all is ok..
Now im going to use all day the pin to lock the screen and see what happens..
thanx
UPDATE
still the same issue with pin lock screen.. So probably an update will solve this..
thanx
z89x23 said:
Did that now and will test it through all day .. so far so good..
will let you know you guys..
hopefully it will get fixed.. if not we wait for an firmware update..
UPDATE
I used my phone all day using the settings above.. (no s-voice at home button and fingerprint lock) I encounter the problem 3-4 times.. other than that all is ok..
Now im going to use all day the pin to lock the screen and see what happens..
thanx
UPDATE
still the same issue with pin lock screen.. So probably an update will solve this..
thanx
Click to expand...
Click to collapse
Hey man,
Had the same issue with my S5, I think the wait for the fix is easier to handle if you know there are other guys having the same issue rather than having something wrong with your specific device. So imho it'd be great if some other guys would reply just to know it's a common issue.
To me SGS5 is a great phone even with all the rants and reviews against buying it, there will be updates, we just need to be patient.
Thanks for the post!
rciochin said:
Hey man,
Had the same issue with my S5, I think the wait for the fix is easier to handle if you know there are other guys having the same issue rather than having something wrong with your specific device. So imho it'd be great if some other guys would reply just to know it's a common issue.
To me SGS5 is a great phone even with all the rants and reviews against buying it, there will be updates, we just need to be patient.
Thanks for the post!
Click to expand...
Click to collapse
I can confirm that i have similar issues too.
Sometimes (2-3 a day) the screen is not waking up from sleep state when i press the home or the power button.
The solution is that i need to press the power button to sleep the device and then press again or press the home button to wake up.
Not a big deal but i hope that this issue is not hardware related and a firmware fix will solve it.
Apart from this, it's really a great smartphone.
Hi,
Just a small update, the issue replicates also when using the Samsung S View case, just bought one and I still get the same behaviour as with the home and power button (i.e. only the softkeys light up, the screen doesn't wake up).
I haven't been able to consistently replicate though, but it seems to happen after long sleep periods.
All the best!
rciochin said:
Hi,
Just a small update, the issue replicates also when using the Samsung S View case, just bought one and I still get the same behaviour as with the home and power button (i.e. only the softkeys light up, the screen doesn't wake up).
I haven't been able to consistently replicate though, but it seems to happen after long sleep periods.
All the best!
Click to expand...
Click to collapse
Hi !
One question.
Which ROM version do you have ?
The ...ANCE, or ANCF ?
thank you all for your replies.. its good to know that its not my device..
Hopefully with the new update they will fix it..
by the way yesterday i missed a call, do to that problem.. the phone was ringing but the screen was sleeping..
So i decided to chance my ROM, from EUR-Greece to NEE-Norther Countries.. Also did a hard factory reset after that.. Volume up + Power + Home.. Also deleted the cache partition..
I used odin.. No problems found.. and Kies recognizes the phone..
So i will check how this goes and get back to you..
Levus said:
Hi !
One question.
Which ROM version do you have ?
The ...ANCE, or ANCF ?
Click to expand...
Click to collapse
Hi
My build number is KOT49H.G900FXXU1ANCE
Levus said:
Hi !
One question.
Which ROM version do you have ?
The ...ANCE, or ANCF ?
Click to expand...
Click to collapse
Was using my original one which got an OTA update as soon i got it open..
SM-G900F EUR G900FXXU1ANCE Android 4.4.2 31.03.2014 1182732
Now as i posted above, i m using
SM-G900F NEE G900FXXU1ANCE Android 4.4.2 31.03.2014 1182732
I saw an ANCF
SM-G900F TTR G900FXXU1ANCF Android 4.4.2 31.03.2014 1186806
but i dont know the TTR which region is so i decided not to apply..
rciochin said:
Hi
My build number is KOT49H.G900FXXU1ANCE
Click to expand...
Click to collapse
i have the same.. on the NEE ROM
I dont think that was different on my EUR ROM..
z89x23 said:
Was using my original one which got an OTA update as soon i got it open..
SM-G900F EUR G900FXXU1ANCE Android 4.4.2 31.03.2014 1182732
Now as i posted above, i m using
SM-G900F NEE G900FXXU1ANCE Android 4.4.2 31.03.2014 1182732
I saw an ANCF
SM-G900F TTR G900FXXU1ANCF Android 4.4.2 31.03.2014 1186806
but i dont know the TTR which region is so i decided not to apply..
Click to expand...
Click to collapse
I have the XEH G900FXXU1ANCE...
I was just thinking that the G900FXXU1ANCF is maybe a little bit newer, as the build number is higher (1186806) So that's a different rom for sure.

[Q] Answer sliding lag!

Guys,
Today I got a real issue with new s5. When I try to slide the green answer button on screen, it doesn't respons.
I try 2 or 3 times after it works. It's really annoing problem. Anybody has same? Thanks...
zanbay said:
Guys,
Today I got a real issue with new s5. When I try to slide the green answer button on screen, it doesn't respons.
I try 2 or 3 times after it works. It's really annoing problem. Anybody has same? Thanks...
Click to expand...
Click to collapse
Hello,I have the same lag?
Anyone else have noticed this?
Yes, I've got the same problem. It took so long the other day that I missed the call completely.
Sent from my SM-G900R4 using Tapatalk
anyone have an solution?
First thing I would do is a hard reset - A pain I know, but doing so you can check whether it is potentially a Hardware issue with multitouch/touch etc.
Once you've done that, if it's still exhibiting the same behaviour check your screen behaviour on touch reactions on normal day-to-day use. There may actually be an app for it. (the Note 3 suffered some touch problems, not saying the S5 has them but have to check to be sure) .
If it is deemed a software glitch and a reset fixes it then you should be OK. - However if it's a touch screen bug I'd suggest returning/swapping it.
I'm more inclined to believe it's a software glitch, and a factory reset will indeed solve the problem.
Oke,thanks
Same issue! Did a factory reset but didn't help. Send it to local service center, they keep telling me there is no issue with the phone and that when it happens I should record a video as evidence of the problem. So much so Samsung warranty! Plus I have encountered ransom reboots when answering the phone.
Totally unhappy with S5. It is terrible. S4 and S3 were very stable.
vegerfrancois said:
Hello,I have the same lag?
Anyone else have noticed this?
Click to expand...
Click to collapse
i did noticed that too..
on mine if you put directly your finger in the circle and drag it works 1st try..
i still didnt have time to hard reset to be sure..
I noticed this too. I find that you have to hold your finger on the green answer and slide slowly. It's definitely a software problem that will hopefully be fixed in an update.
Factory reset makes no difference as done this for another problem I was having.
Sent from my SM-G900F using Tapatalk
Don't suppose anyone has found a solution to this yet? Or any alternatives to the stock dialer that might perform better?
I also get a lag between selecting a text field and the keyboard popping up which is very frustrating. Had expected more from a brand new phone
I had this problem at first as well, but after the latest update it fortunately disappeared, I did a full wipe as well.
Same problem here! Partially solved with enabling home button to accept calls....
Same here....its a pain in the ass ?
Sent from my SM-G900F using XDA Premium 4 mobile app
rathga said:
Don't suppose anyone has found a solution to this yet? Or any alternatives to the stock dialer that might perform better?
I also get a lag between selecting a text field and the keyboard popping up which is very frustrating. Had expected more from a brand new phone
Click to expand...
Click to collapse
I disabled the lockscreen animation and that helped making the device more snappy. Here are some more usefull tips http://phandroid.com/2014/04/25/samsung-galaxy-s5-first-14-things-to-do/.
I also have this lag when I'm trying to respond. It only woks on the 2nd attempt.
There's definitely a knack to answering a call, which can be quite annoying. Cannot understand why they didn't just leave it alone. Would rather answer my calls with a quick swipe to the right.
Sent from my SM-G900F using Tapatalk
What FW version are you all on? ANG2 seems to have solved it for me!
johan81 said:
What FW version are you all on? ANG2 seems to have solved it for me!
Click to expand...
Click to collapse
I hadn't even noticed it was fixed since I got the new update. Just tested and problem is solved
Sent from my SM-G900F using Tapatalk
Until a firmware update, enable answer with home button.
Sent from my Galaxy S5 using Tapatalk.

Flickering screen only when playing videos

Hello everyone,
I have my i9500 for about a year and had no problems until now ... the problem started around two weeks ago. whenever i play a video (it happens on any player including youtube app) the screen starts flickering (it never flickers when you do anything else!). I wanted to know if anyone has seen this and if there is a fix for it.
thank you for anyone who can help
I have seen it before and reboot the phone fix the problem.
Sent from my GT-I9500 using XDA Free mobile app
Thanks I have rebooted phone full wiped changed roms everything like that it keeps coming back...
Edit: after reboot it stopped... But it comes back... There isn't any better fix for it?
Sent from my Nexus 5 using Tapatalk
maorgit said:
Thanks I have rebooted phone full wiped changed roms everything like that it keeps coming back...
Edit: after reboot it stopped... But it comes back... There isn't any better fix for it?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
have your tried reflashing a rom or an official firmware?
makaroonzkr said:
have your tried reflashing a rom or an official firmware?
Click to expand...
Click to collapse
I have switched roms with full wipe and it keeps coming back ... i was on omega and now on ozcan and it keeps doing it
Have you changed modems lately?
Could be modem related
Sent from my GT-I9505 using XDA Premium HD app
Obagleyfreer said:
Have you changed modems lately?
Could be modem related
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
Only if rom included updated modem I haven't flashed a modem
Sent from my Nexus 5 using Tapatalk
Same here. Did you find a solution?
Has sido Tapatalkeado
SOLVED
achaw said:
Same here. Did you find a solution?
Has sido Tapatalkeado
Click to expand...
Click to collapse
Go to Settings, More tab, Developer options (if it's not enabled please google how to enable), Force GPU rendering
I found this fixed it in my S4 Black edition.
If this solution doesn't work for you then also try to clear the cache partion.
To do this, Hold power, home and volume up until the phone shows [Samsung Galaxy I9500 blah] then release only power button. you are now in recovery mode. use volume buttons to scroll to the correct option (clear cache partition, i think) and press power to select it.
Then reboot. Hopefully this will work for everyone.
Fix for screen flickering upon video playing
I just got a brand new s4 i9500. And when I play videos from YouTube, whatsapp through Samsung player or vlc etc my screen starts flickering like crazy and then blacks out.
To fix I went to developer settings and enabled a function called " Turn off hardware overlays"
This instantly solved the problem of the flashing screen during video playing.
Hope this helps.

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