Database Users

[Q] 4.2 - Installing & Updating Apps no longer works

I had a very demanding week at work and during a session of mental autopilot, I allowed a friend who had updated his Nexus 7 to 4.2 - talk me through updating MY Nexus 7 to 4.2 (kernel ver. 3.1.10-g22b4fcd). This is something I would never have done without a little checking to see what kinds of problems people were having, but I wasn't thinking clearly and gambled that it wouldn't cause any major problems.
The first thing I noticed was that none of my apps would update. Every time it reports an "Error retrieving information from server. [RPC:S - 5:AEC - 0]". I then tried installing an app from the Google Play Store, and got the exact same error. This happened with several apps.
I've had mixed results installing from the Amazon App Store, with a couple successes. However, it doesn't seem to log me in automatically like it used to. At least the installs were successful.
Next, I used Android Task Manager to Stop the Google Play Store app and Clear Cache and Clear Data and then cycled the power of the Nexus 7.
No Luck. I'm still getting the "Error retrieving information from server" message whenever I try to execute an update or downloading a new install.
I sure hope I don't have to revert back to 4.1.2 because I'm going to have a hard time getting everything setup and working the way I had it.
What should I try next? I greatly appreciate any help suggested. Thanks!

Solved
I created a new account and logged into it. Then I deleted my old account and re-booted the tablet. When restarted, I added my old account and logged into it. Now the updates are working without error.
I hope this helps someone.

I'm having the same issue on 4.1.2
Sent from my Nexus 7 using Tapatalk 2

Just fixed the issue by deleting my Google account and adding it again.
Sent from my Nexus 7 using Tapatalk 2

Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7

networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Tried this but unable to install it, likely because I uninstalled the Google Play Store updates and it rolled itself back to 3.9.17
Removing/re-adding account didn't work either, even w/ a reboot + clearing cache/data of the Google Play Store App.
4.2

networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Had this prob. with my SXS, THANK U!!!!!

Play Store Crahes after OTA 4.3

Hi!
I've recently updated my rooted nexus 4, everything went ok, but now I can not open google play.
I have tried just about anything:
1. Clearing the cached data from google play app and and google play services.
2. Deleting the google account and re-adding it.
3. I have tried even to factory reset the device but this didn't help.
4. Verifying that Download Manager is enabled.
5. Uninstalling google play update through app management.
The crash report on java.lang.ClassNotFoundException and the cause is: Didn't find class "com.google.finsky.FinskyApp" on path...
Also whenever I try to get into recovery I get "No Command" error.
Please help me, I'm kind of lost here especially after I did a factory reset.
Thanks!

[Q] play store error 923?

hello, im having some troubbles with play store, it worked earlier today but now it has totally shut down for me, i have tried to re install the device several times but it's still not working currently running cm11 temasek's unofficial v84 with latest pa gapps and i can't add my account to the device either. is anyone else facing this problem?
(my brother is having the same problem with a samsung galaxy s2 GT-I9105P)
is there any way to see the google play store server status? (located in Sweden)

mattish.91 said:
hello, im having some troubbles with play store, it worked earlier today but now it has totally shut down for me, i have tried to re install the device several times but it's still not working currently running cm11 temasek's unofficial v84 with latest pa gapps and i can't add my account to the device either. is anyone else facing this problem?
(my brother is having the same problem with a samsung galaxy s2 GT-I9105P)
is there any way to see the google play store server status? (located in Sweden)
Click to expand...
Click to collapse
With 923 - go to APPS > ALL > find Google play services/ Google Play Store and wipe all their data, force stop then reboot, give it two minutes and it should be OK. Google have been having issues with their servers over the last week or so and the Nexus range are having the same problems.

radicalisto said:
With 923 - go to APPS > ALL > find Google play services/ Google Play Store and wipe all their data, force stop then reboot, give it two minutes and it should be OK. Google have been having issues with their servers over the last week or so and the Nexus range are having the same problems.
Click to expand...
Click to collapse
still not working tho :/

radicalisto said:
With 923 - go to APPS > ALL > find Google play services/ Google Play Store and wipe all their data, force stop then reboot, give it two minutes and it should be OK. Google have been having issues with their servers over the last week or so and the Nexus range are having the same problems.
Click to expand...
Click to collapse
forgot to tell u that changing gapps worked, with an update of banks gapps that installed fine and everything was then working. pa gapps doesn't seam to work well with temask's builds. ^^ thanks anyway tho

Nexus 4 Android 5.0.1 Google Play store not working

Guys a friend bought used nexus 4 with Android 5.0.1 downloaded few apps like whats app and few games after that every time i try to update or download new app Google play store not working.
any idea how to fix this issue

Cateye said:
Guys a friend bought used nexus 4 with Android 5.0.1 downloaded few apps like whats app and few games after that every time i try to update or download new app Google play store not working.
any idea how to fix this issue
Click to expand...
Click to collapse
"Not Working" can mean a lot of things. What is it doing? You might have the wrong Google Services Framework installed. I assume since the phone is on 5.0.1, it is rooted? You might try just wiping the Data and Cache for the App for starters.
If that does not fix, try uninstalling the Play Store, and then just sideload and flash the .apk for the most recent version to reinstall. Sometimes a fresh install will iron out problems. If those do not work, some specifics on the Play Store version and what it is doing exactly would be helpful.

ariesgodofwar said:
"Not Working" can mean a lot of things. What is it doing? You might have the wrong Google Services Framework installed. I assume since the phone is on 5.0.1, it is rooted? You might try just wiping the Data and Cache for the App for starters.
If that does not fix, try uninstalling the Play Store, and then just sideload and flash the .apk for the most recent version to reinstall. Sometimes a fresh install will iron out problems. If those do not work, some specifics on the Play Store version and what it is doing exactly would be helpful.
Click to expand...
Click to collapse
Phone is not rooted ( no superuser app or SU app installed ). Not working meant all i see is Downloading but nothing happens and after few mins i get error code 495. I cleared cache, reset phone but facing same issue.
I have 2 internet connections strange thing is that its working on one wifi but not working on other.

If it's a second hand bought.. Do a clean flash.. It is the best way to resolve the issue.. You never know what the previous owner has done to his phone..
Sent from my Nexus 4

Even i am also facing same issue on my Nexus 4 Android 5.02, Apps in Play store Update is not functioning properly it says download but doesn't download did all the clear cache clear data remove Google account re added the account but unable to solve the is kindly need help

Do a clean flash and try again... OTA's can be buggy sometimes
Sent from my Nexus 4

Where do you download all the apks that are needed to run google store?

I reset the phone, now i cant find the one that works on this Lee Pro 3 phone.
Sometimes google play service just crashed, and google play store keep on starting at the beginning.
It looks like google play service isnt working at all, crashed, so google play store wont work either.
What are all the apks I need to download for this phone to run play store?
thanks

MoreYummy said:
I reset the phone, now i cant find the one that works on this Lee Pro 3 phone.
Sometimes google play service just crashed, and google play store keep on starting at the beginning.
It looks like google play service isnt working at all, crashed, so google play store wont work either.
What are all the apks I need to download for this phone to run play store?
thanks
Click to expand...
Click to collapse
If you are running stock software, just reset the phone. If you are running a modified version of EUI, you will still need to reset and reinstall. But you may be able to flash Gapps in Twrp Recovery.
Get Gapps : https://opengapps.org/
Another option is to clear the data and cache on Play services, and Play store, if its stock this will probably fix your issue.

tsongming said:
If you are running stock software, just reset the phone. If you are running a modified version of EUI, you will still need to reset and reinstall. But you may be able to flash Gapps in Twrp Recovery.
Get Gapps : https://opengapps.org/
Another option is to clear the data and cache on Play services, and Play store, if its stock this will probably fix your issue.
Click to expand...
Click to collapse
It is the first batch of the model i have few years ago. It doesnt have most of the google app.
I tried to find google play store, service, etc. It just crashed.
When i search online, there are too many version, not sure which would work.
Back in the first time i have it, it is easy to install the right google play store, play service. Now it has too many version.