ATT S4 stuck WCDMA - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hi, I have non rooted ATT S4 and typed the following *#*#4636#*#* on my keypad. I do not recalling changing anything at the time. However now the phone no longer picks up LTE. The menu is always saying WCDMA preferred and I cannot change this. I did a Google search and apparently a factory reset is supposed to remedy, tried that to no avail.
When I put the same ATT sim card in my T Mobile Note 3 I do get LTE. signal, so I dont believe its relating to plan issues. I obviously must have done something when I went into that menu as the S4 was working on LTE fine prior to entering *#*#4636#*#*
Any help would be appreciated.
EDIT: I actually removed my SIM card and entered the above code and with no SIM inside the S4, it reads LTE/GSM auto prl. Soon as I put my sim is sticks to WCDMA preferred. Not sure if this helps or not.

Just an update. method of elimination performed.
I just put in my wife's sim in the so called " problematic" S4 and it registers on LTE ATT straightaway. Thus issue must be APN related. on MY sim. Kicker being why is that I get LTE on my T mobile note 3 on ATT then but when I put the same SIM in the S4 I get HSP?

Limeybastard said:
Just an update. method of elimination performed.
I just put in my wife's sim in the so called " problematic" S4 and it registers on LTE ATT straightaway. Thus issue must be APN related. on MY sim. Kicker being why is that I get LTE on my T mobile note 3 on ATT then but when I put the same SIM in the S4 I get HSP?
Click to expand...
Click to collapse
So did you resolve the problem. The problem is either your sim is bugged or the phone needs to be repaired.

DrXTC said:
So did you resolve the problem. The problem is either your sim is bugged or the phone needs to be repaired.
Click to expand...
Click to collapse
Not sure. I wrote my observations above earlier. Put wife's sim in S4 and it picks up LTE on ATT no worries. Put my ATT sim inside the S4 and it goes to 4G HSPCA.
Like I mentioned, I cannot understand the logic behind this as when I put my SIM in my Note 3 is shows LTE but when in the S4 it dont.

Limeybastard said:
Not sure. I wrote my observations above earlier. Put wife's sim in S4 and it picks up LTE on ATT no worries. Put my ATT sim inside the S4 and it goes to 4G HSPCA.
Like I mentioned, I cannot understand the logic behind this as when I put my SIM in my Note 3 is shows LTE but when in the S4 it dont.
Click to expand...
Click to collapse
Thanks. The phone is bugged or if you rooted you might have encountered a error.

Not rooted just typed in those commands.
Sent from my SM-N900T using Tapatalk 4

what are you apn settings with your sim in vs your wifes.. it may be changing them based on the sim..
also what is the model number in /system/build.prop
I noticed when modifying mine with nexus to get google wallet on .. that the lte menu went away and only get 4g.. changing it back fixed it.. so something also looks at that on certain f/w versions.

Related

[Q] Phone stuck on 3g. have to force it to LTE>

Been running CM 10.2 nightlies for a few weeks and everything has been smooth except the phone is stuck on 3g. If I go into mobile networks and network mode it was set to "CDMA + LTE/EvDo". Tried "Global" and still the same thing. The only way I can get it to work is if I choose "LTE" (and I did confirm it was running at full LTE speeds) which then makes calling impossible.
Not sure what to do, have played around with APN's but haven't found anything that works yet.
Also, tried updating to the latest radio and that didn't help.
Any ideas?
Follow my thread . I just went through the same thing. Short answer: new sim card
http://forum.xda-developers.com/showthread.php?t=2551181
Can't keep 4g/LTE and voice calls at the same time
Sent from my XT907 using Tapatalk
I saw your thread but I don't understand how I would be able to get LTE service (through forcing by selecting LTE only) if my SIM card was somehow fried. You would think if it was a bad SIM it would be more than just that. Also, both our cards "failing" in the same way.
I do remember dialing *228 a while back as I was having some connection issues but can't remember if I saw LTE before doing that. Almost think its Verizon's way of sticking it to those that unlock and flash roms (when you *228 you have to come replace your sim and get "outed").
atison said:
I saw your thread but I don't understand how I would be able to get LTE service (through forcing by selecting LTE only) if my SIM card was somehow fried. You would think if it was a bad SIM it would be more than just that. Also, both our cards "failing" in the same way.
I do remember dialing *228 a while back as I was having some connection issues but can't remember if I saw LTE before doing that. Almost think its Verizon's way of sticking it to those that unlock and flash roms (when you *228 you have to come replace your sim and get "outed").
Click to expand...
Click to collapse
One possibility is if you ever messed with *#*#4636#*#* & did anything to 3 dot menu band, you can have a hosed radio partition. Rsd restore is only fix.
Vzw does indeed want us not rooted as (edit)a lot rooted users cause them BIG headaches.
atison said:
I saw your thread but I don't understand how I would be able to get LTE service (through forcing by selecting LTE only) if my SIM card was somehow fried. You would think if it was a bad SIM it would be more than just that. Also, both our cards "failing" in the same way.
I do remember dialing *228 a while back as I was having some connection issues but can't remember if I saw LTE before doing that. Almost think its Verizon's way of sticking it to those that unlock and flash roms (when you *228 you have to come replace your sim and get "outed").
Click to expand...
Click to collapse
Read through the whole thread. You may find some similarities and answers.
Sent from my XT907 using Tapatalk
atison said:
I saw your thread but I don't understand how I would be able to get LTE service (through forcing by selecting LTE only) if my SIM card was somehow fried. You would think if it was a bad SIM it would be more than just that. Also, both our cards "failing" in the same way.
I do remember dialing *228 a while back as I was having some connection issues but can't remember if I saw LTE before doing that. Almost think its Verizon's way of sticking it to those that unlock and flash roms (when you *228 you have to come replace your sim and get "outed").
Click to expand...
Click to collapse
When my sim went from 4g on boot to 3g in 2 min, I just called & they mailed me one.
just ordered a new sim (NFC sim). We will see if this fixes it.

[Q] This Sim Card is from an Unknown Source - HELP PLEASE!

hello guys i buy the galaxy s5 (Verizon) on ebay and when i put my sim card in my city in Dominican Republic i get error
"This Sim Card is from an Unknown Source"
i can make a calls and recieve call too is just the mobile data is not working and i tried with many sim cards carriers of my city and not working the internet but my brother have too a Galaxy s5 (T-Mobile) and work fine with my sim card is something about the software of my galaxy i dont know how to fix it or some patch for use GSM fully work.
_u2pop_ said:
hello guys i buy the galaxy s5 (Verizon) on ebay and when i put my sim card in my city in Dominican Republic i get error
"This Sim Card is from an Unknown Source"
i can make a calls and recieve call too is just the mobile data is not working and i tried with many sim cards carriers of my city and not working the internet but my brother have too a Galaxy s5 (T-Mobile) and work fine with my sim card is something about the software of my galaxy i dont know how to fix it or some patch for use GSM fully work.
Click to expand...
Click to collapse
Problem is, it requires Verizon SIM. AFAIK TMobile is not as strict as Verizon..
kprice8 said:
Problem is, it requires Verizon SIM. AFAIK TMobile is not as strict as Verizon..
Click to expand...
Click to collapse
Te hone seems to be unlocked. Check your APN settings to see if they have ben set correctly. There are tons of tutorials available.
Make sure you have the correct apn
Sent from my Galaxy Note S5
kprice8 said:
Problem is, it requires Verizon SIM. AFAIK TMobile is not as strict as Verizon..
Click to expand...
Click to collapse
All of Verizon's lte phones are SIM unlocked.
joshua.justice said:
All of Verizon's lte phones are SIM unlocked.
Click to expand...
Click to collapse
Then perhaps if what you say is true, the OP got a bad device? Or the previous owner(if phone is not new) didn't properly remove their account from the phone and it will not reactivate. I'm at a loss then.
Perhaps the Verizon S5 doesn't support the bands for his carrier.
Sent from my Galaxy Note S5
mexiking713 said:
Perhaps the Verizon S5 doesn't support the bands for his carrier.
Sent from my Galaxy Note S5
Click to expand...
Click to collapse
I would think it would still allow for GSM communications even though it's an unrecognized SIM.
joshua.justice said:
I would think it would still allow for GSM communications even though it's an unrecognized SIM.
Click to expand...
Click to collapse
He said he gets talk and text but no data. Its either the apn or compatability with the radios for data. My wife has the Verizon S5. She gets the unrecognized sim notification also but she has all the features working with a Tmobile sim, including 4gLTE data. I did go ahead and removed the setup wizard apk to permanently remove the notification.
Sent from my Galaxy Note S5
_u2pop_ said:
This Sim Card is from an Unknown Source
Click to expand...
Click to collapse
You didn't do much of a search or you would have found other threads where this has been asked and answered.
The message comes from a Verizon setup app that makea no allowamce for the possibility that anyone would use a foreign SIM in a Verizon phone. Freeze or remove the app to supress the message.
.
_u2pop_ said:
hello guys i buy the galaxy s5 (Verizon) on ebay and when i put my sim card in my city in Dominican Republic i get error
"This Sim Card is from an Unknown Source"
i can make a calls and recieve call too is just the mobile data is not working and i tried with many sim cards carriers of my city and not working the internet but my brother have too a Galaxy s5 (T-Mobile) and work fine with my sim card is something about the software of my galaxy i dont know how to fix it or some patch for use GSM fully work.
Click to expand...
Click to collapse
I would run the Region unlock from the Market to get rid of that error message, I'm not 100% if it will make the I ternet work since I just tried an active at&t Simcard last night and it was the same case as your but without the error message you got
The same problem with my Kyocera Brigadier. Click.
razzrmaxx said:
I would run the Region unlock from the Market to get rid of that error message, I'm not 100% if it will make the I ternet work since I just tried an active at&t Simcard last night and it was the same case as your but without the error message you got
Click to expand...
Click to collapse
maybe its in the csc.. vzw is cdma and tmobile is gsm isnt it? either way the s5 is sim unlocked but no guarantee everything works with other sims from other carriers
I have the vzn here in mexico and i just deleteted the setup wizard. Amd now i dont have that anoying message. But even i had that messge i had everything working great even data. On cdma and gsm in mexico
Enviado desde mi SM-G900V mediante Tapatalk
With any SIM you put in that's not from Verizon, you will get this message, even if you do a region unlock. As others have stated it has to do with the Setup Wizard. The easiest fix is to freeze the Setup Wizard with Titanium Backup. It doesn't affect the phone's functionality at all. I wouldn't deleted it though. I've frozen mine and I can use any SIM without getting the annoying message.
This is a deterent that Verizon puts on their phones in hopes they won't be used on other carriers. They're factory unlocked.
I've noticed recently that the "add apn" button is gone in Mobile Networks on 4.4.4. You need to go to Network Operators and run a search. Hopefully the APN's will auto configure. If not, check to see if the "add apn" button is enabled. If it's not, you'll need to root the phone, buy APN Manager Pro, and install it as a system app. Then you can enter your APN settings.
I'm having issues with my Verizon s5 on metro pcs but I have no call or sms ability errors msgs are "no service selected network (T-Mobile) not available."
lac1cg said:
I'm having issues with my Verizon s5 on metro pcs but I have no call or sms ability errors msgs are "no service selected network (T-Mobile) not available."
Click to expand...
Click to collapse
What it is and how to remove it?
Help
I had same issue that my samsung galaxy S3 was showing sim is from unknown source and was not detecting sim then i gone to mobile networks and changed network mode to global and then created access point for my local network ( just visit website of network you are using there you will find Apn setting for android for that network ) and after creating Apn just tick that apn and network internet will also start to work
This sim card is from an unknown source
Ok I had the same problem but I got the majority of it solved. With a few simple phone calls. OK if you already have service with the ability to make calls and text. But can't get any Internet service. All you have to do is call the metropcs provider or go to a store. And ask for the APN code. I chose to call first but every person that answered the phone had a real bad foreign accent. So I went to a store and they did everything for me. No questions asked I even kept my same sim card. Now if you can't make calls or text they will have to take the imei number from that phone and simply add it to there system with sim card. And your good to go. All you have to do is make one call.

Edge network makes my LTE run away

My buddy just gave me his T-Mobile Note 3 so I started using it. I was using the S4 before and I was always getting LTE no matter where I was. Now that I am using the note 3, I keep getting the edge network everytime, and sometimes I will get 4g but that is at very rare places. Is there a setting to change the band on the phone to make it work on att?
Focusal said:
My buddy just gave me his T-Mobile Note 3 so I started using it. I was using the S4 before and I was always getting LTE no matter where I was. Now that I am using the note 3, I keep getting the edge network everytime, and sometimes I will get 4g but that is at very rare places. Is there a setting to change the band on the phone to make it work on att?
Click to expand...
Click to collapse
With the same SIM card? Or with another SIM card/another mobile network?
Anyway, you can try to change the band with this menu: *#2263# (*#BAND#)
You can find other Samsung secret codes with the 'Secret Code Explorer' menu (in the Shortcut Master app).
vndnguyen said:
With the same SIM card? Or with another SIM card/another mobile network?
I tried numerous sim cards. Anyways I did the band thing and changed it to all. seems I get the 4g now, but it eventually goes back to edge, so the only fix is to restart the phone to get it back to 4g. any fix to this?
Click to expand...
Click to collapse
1- Did you try these sim cards with another phones?
2- Try to manually select LTE instead of Auto?

How to use on MetroPCS network

I've read through the forums and see that it's possible to use the Verizon note 3 on tmobile network. I want to use mine on the MetroPCS network. My question was is has anyone switched theres from Verizon to metro pcs and if so what are the steps involved?
Sent from my SCH-R720 using Tapatalk 2
Answer + another question
Hey there. I'm going to try and answer your question and then ask another related question.
I recently bought a 900v from eBay with the intention of using it on MetroPCS and then in Europe after a few months when I move. I'm currently using an international Note II on MetroPCS which works fine.
To answer: In theory, as far as I know, all you need to do to get your Verizon Note 3 to work on MetroPCS is get a plan and SIM card from them (they will need to register your phone's IMEI to the SIM card since they lock individual SIM cards to individual phones). After this, go to Settings > More networks > Mobile networks and change preferred to 'global'. You will also need to input the proper network name and APN (Settings > More networks > Mobile networks > Access Point Names). From here it should work.
Ok, now my question for whoever might know something about it. Since I bought my Note 3, I went to a MetroPCS store and had them change the registration from my old phone's IMEI to the Note 3. They did that, we switched the SIM and did what I wrote above and voice and text worked, but no data. The guy working there didn't know what to do, so I decided to have him just switch it back to my Note II and I'd take it to the better resourced 'corporate' store later.
In the meanwhile, I rooted and did what I needed to flash JasmineRom 2.4.1. Went fine and everything seemed to work fine. Then I took it to the corporate store. They tested it with a tester SIM first (not locked to a particular device) but couldn't get it to connect to a network and then the same with my SIM (which had worked before at least for voice). I just get the notification: "Phone Activation - This SIM card is from an unknown source."
Does anyone know if the phone has to first be somehow Activated with Verizon before I can change it to global and use other GSM networks? If so, how would I go about doing that as I'm not on Verizon, nor have I ever been. I have a friend who uses Verizon who might be able to help me activate it if really necessary, but if there's another way, do please let me know. If this problem has nothing to do with activation, and there's something else going on, I'm all ears as well. Thanks.
Problem solved for MetroPCS connection.
Just wanted to update that my problem was solved with no more trouble than calling MetroPCS (888 8METRO8) to have them register my old MetroPCS SIM card to my new device (Verizon Note 3). I had already played around with GSM and global modes and had manually input the APN and network name prior to calling. I had also tried to activate using *228 but that didn't seem to work... not sure if that is important but it was something I had done (with the MetroPCS card before calling).
To the OP: did you get yours working?
Edit: I suppose it is also worth mentioning that I didn't have to change any settings and I'm getting 4G LTE on MetroPCS.
So to confirm, it is possible to connect the Verizon note 3 to METROPCS network and get 4G LTE SERVICE. Will I need to adjust APN settings through the phone? Do I have to use a separate program to change those settings?
I'm going today to try to set this up. Thanks for the responses.
Sent from my QMV7B using Tapatalk
Ok everyone I have a question in reguards to using a Verizon Samsung Galaxy Note 3 with Metro PCS. I've been getting the run around from Verizon and Metro. What I've done so far is got Metro PCS to type the Note 3's IMEI number in their computer to activate the phone (like they do with every phone). I put the SIM card in the Note 3, and it said something like "SIM card is from an unknown source" (it's not reading the SIM). The phone wouldn't work. No service despite them activating the Note 3 on my account. They told me to go to metro store, so I did and we tried a new SIM card and everything and it still didnt read it. I keep seeing people say we need to change the APN, but what are we specifically supposed to write in the APN box? Also, I see people saying metro has to do something with the SIM card, what exactly do they have to do? Can someone please help, and please give me the exact steps as to what I have to do to get my Note 3 activated and working with MetroPCS. I havent had a phone to use in days because of this bullcrap please help!
verizon phone on metro network
graphmatix said:
i've read through the forums and see that it's possible to use the verizon note 3 on tmobile network. I want to use mine on the metropcs network. My question was is has anyone switched theres from verizon to metro pcs and if so what are the steps involved?
Sent from my sch-r720 using tapatalk 2
Click to expand...
Click to collapse
i tried doing this today and i was told if the verizon phone was activated...it would only last about 2 weeks..
Would this work on a galaxy s5?

[Q] Using Verizon Galaxy Note 3 International

Can someone Please help me figure out why I cannot get service on my Verizon Galaxy Note 3 when I'm traveling or specifically in India. I thought Verizon Note 3 is world unlocked out of the box!!! Am I wrong?
BACKGROUND:
I have successfully flashed my Verizon Note 3 to Boost Mobile so that means I used a Samsung Galaxy Prevail as my donor phone which means I changed the MEID # of my Note3. I have also successfully rooted the phone and have also installed Beanstown106 leaked version of KK 4.4.2 on the Phone with the latest Safestrap and it works fine as far as I can tell. I used the instructions from the following thread to flash my phone to Boost; just FYI:
http://forum.xda-developers.com/showthread.php?t=2060085
QUESTION:
I try to insert the GSM SIM card for Vodafone carrier and it's unable to connect to network even though I added the correct APN settings. So does this have anything to do with me changing the MEID# on my Note 3, is this why it's not connecting to a network?
I kept getting the error message that "This SIM card is from an unknown source" So I disable the setup wizard 1.0 using nobloat app and it got rid of that message. I'm still unable to connect to a network?
Can someone please tell me what I need to do to fix it or can tell me what the problem is?
Or if there's anyone that has used the Verizon Note 3 overseas successfully that can tell me what I'm doing wrong?
purchase a local SIM from Airtel with a 1GB 3G package and 200 minutes of talktime for about 700 rupees ($10 or so)!!
When adding the new SIM you will see message "Non-Verizon SIM detected" but apart from that voice should work just great. Go into the APN settings the + now active and add in the new APN settings for Airtel. After you do this the internet will start working and you will be able to get H/H+ speeds there.
So yes, Verizon 4G LTE phones are truly unlocked for oversees use and you can just pop in a foreign SIM and go no worries...
Sent from my SM-N900V using XDA Free mobile app
Yes it may very well have to do with a IMEI change. I didnt think it was possible to change the imei.
matsuyamakaze said:
purchase a local SIM from Airtel with a 1GB 3G package and 200 minutes of talktime for about 700 rupees ($10 or so)!!
When adding the new SIM you will see message "Non-Verizon SIM detected" but apart from that voice should work just great. Go into the APN settings the + now active and add in the new APN settings for Airtel. After you do this the internet will start working and you will be able to get H/H+ speeds there.
So yes, Verizon 4G LTE phones are truly unlocked for oversees use and you can just pop in a foreign SIM and go no worries...
Sent from my SM-N900V using XDA Free mobile app
Click to expand...
Click to collapse
So why would the Airtel SIM work and Vodafone will not? I don't get it they are both GSM carriers so why would one work and other one wont? Even though I fixed the APN settings for the Vodafone SIM.
drewcam888 said:
Yes it may very well have to do with a IMEI change. I didnt think it was possible to change the imei.
Click to expand...
Click to collapse
My mistake, I meant I changed the MEID# not the IMEI.
But apparently you can change the IMEI# of the device as well, allegedly according to the following thread. I never done it myself.
http://forum.xda-developers.com/xposed/modules/xposed-imei-changer-t2847187
Azeem00 said:
My mistake, I meant I changed the MEID# not the IMEI.
But apparently you can change the IMEI# of the device as well, allegedly according to the following thread. I never done it myself.
http://forum.xda-developers.com/xposed/modules/xposed-imei-changer-t2847187
Click to expand...
Click to collapse
That could easily cause you issues if your carrier can't understand the identification information your phone is providing the tower.
To be safe keep a log of what you have changed that way if it is worse you can know how to go back or what you have played with otherwise as with myself once time passes I completely forget all the details.
Sent from my SM-N900V using XDA Free mobile app

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