[Q] Device crashing and full battery drainage - Galaxy S 4 Q&A, Help & Troubleshooting

Hi guys,
My device has started acting pretty weird for the last couple of days.
Firstly it started with sudden crash and reboot. I was shooting burst 20 images when it happened.
After the reboot, the battery went from about 70% , showed 0% and went into boot-loop, showing 0% battery every boot.
The only thing that helped was removing the battery. After a fresh start, the battery showed about 50%.
I tried to reproduce the same thing (shooting in burst mode) but couldn't repeat that error.
Then, after a few minutes, it happened again and again and again. (screenshot attached)
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I reflashed original ROM and reset to factory settings. Thought that this would solve it.
Today I had something new, same thing with the sudden crash, after recording a video.
The device crashed, restarted with battery @ 0% (previously was ~55%) and went into boot-loop, showing 0% battery every boot.
After removing the battery, the device showed 25% battery. After a few times that I removed the battery, the device showed 20% and again, boot-loop.
When I connected the charger, it started charging and I got to ~35% of battery.
After rebooting the device, it suddenly showed ~50% battery.
The jump is visible at the attached screenshot:
I have a 32gb sandisk ultra type 10 memory card. I heard that they may cause lagging on the device.
Also, the battery seems to be OK, not spinning on the table.
When connected to the charger, the problem doesn't seems to be happening.
Please, any suggestion will be appreciated.
I am very frustrated.

same ****ing problem . Hope someone will solve this ****ing issue .

Maybe its a defective battery. Check if your battery have a lump or not.
Sent from my GT-I9505 using xda app-developers app

The battery appears to be in good shape. No bumps and not bloated.
I was at the service center yesterday evening.
They installed the official ROM and did factory reset.
As the device turned on - surprise! Battery shows 0%.
Their suggestion was to replace the battery charging port flex cable and provide a new battery.
Today I shall leave the device for the procedure and report back after they finish to see if it works.

Look like hardware issue
Sent from my GT-I9505 using XDA Premium 4 mobile app

I do hope that this will solve the problem.
Although, I see more and more users are posting about this same issue.

So, got my SGS4 couple of days ago.
What they did was changing the battery and reset the device.
It seems that the battery life got longer and it holds almost for the whole day.
I disconnect it from the charger with 100% at 5:30 ,
and I have around 20% left when I go to sleep at around 23:00
I use the device on medium level. I do have phonecalls and whatsapp majorly.
Today, I read an article that Samsung admits having problems with the SGS4 battery and offers free battery replacement.
http://goo.gl/YoFDFB

Related

What's wrong with my battery?

I've got following problem:
While I was on ARHD and before, battery monitor widget always showed me my battery has a capacity of 1230 mAh
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Now I'm running CM7 for a week now and yesterday it happened, that I had to restart my phone and the battery fell from 45% down to 10% -
Well, I tried to charge it, but within 3 hours it couldn't reach more than 40% :-o
This morning, when I woke up, I took a look at the phone, which was charging over night. It told me this:
Now my battery seems to have only a capacity of 774 mAh???
My question is: Is the battery damaged or could I solve this problem on my own?
Thanks in advance
Have you tried charging until the phone is fully charged (ie receiving 0mA) wiping the battery stats then rebooting?
I recall something similar, but for me it was right after flashing a ROM & I was getting strange readings and jumps - but best to leave it charging for a good while, then do that wipe. I think there's an option in Settings for that, but you could also do a search on this forum for more details.
Also, try another popular battery monitor, just in case something has gone wrong with BMW (unlikely, but everything is possible)
Had it on charge the whole night. Received 0 mA for few hours.
Just recently wiped battery stats over 4ext recovery. BMW still shows this low capacity...I'll try a reboot now.
Just in case,I flashed icons, battery Mod and boot animation made in uot kitchen and while booting I don't get a boot animation, just splash screen and nothing (instead of boot animation it's just black and then boots up)...
Gesendet von meinem Desire HD mit Tapatalk
Well reboot and wiping battery stats didn't help a bit -.-
You think it might work, if I just wipe everything and flash CM7 again?
Kind of a clean install...because this really annoys me...
If I don't use it too often, it still has good battery life.
And again something stranged happen :-o
I flashed Absolution and booted. Restored all apps, including BMW. Opened BMW and had my 1230mAh again.
Then I flashed a battery mod from UOT kitchen and restarted. So far everything was ok. Then I used the option to brand desire hd in Absolution settings, so my phone didn't say it'd be inspire 4G. After that I restarted. (I had 58% battery at that point)
After the restart I only had 11% battery left and as I looked at BMW the issue returned and the battery only had a capacity of 774mAh -.-
Guess I'll stop flashing mods by kitchen for now and see, if they're causing my issue.
Edit #2: Found out, that it seems to be BMW related. Restored BMW, run it. 1230mAh. Restored data and had my ugly 774mAh again. Deleted data and it was 1230mAh again.
good to Know that.

[Q] Battery stuck on ?

My nook, even after charging completely, dissconnecting the power cord, and using it for hours after, always shows a ? for battery status. Under settings battery % always reads unknown.
Anyone experienced this problem? My nook is rooted (rotted?).
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Although I haven't read about the BatteryManager ever returning unknown,
I'd be interested to know what the battery/charging status says in UsbMode.
This app has a group that displays all the broadcasted info on the battery.
http://forum.xda-developers.com/showthread.php?p=25613941#post25613941
Solved
So, I let the thing sit for weeks. Too busy with school to send it back to b&n for a reaplcement. I finally decided to deal with it, I plugged it in and in a few minutes it said battery to low to charge. I had to wait 15 minutes. So i let it charge till full. Upon booting, and unplugging, battery registered 100 percent and decresed with normal use.
In other words, let it totally run out of battery (could take weeks) then plug it in and let it fully charge.
Worked for me
I would like to confirm the OP's results. My battery started doing the question mark thing out-of-the-blue, about a month ago. I tried unrooting, restoring to factory settings, I even tried older versions of the Nook software to see if that made any difference, and nothing. I tried to drain the battery, transferring files to and from the Nook over wifi, and even when I couldn't boot from low battery, as soon as I plugged it in I got question mark battery. Being in Canada, getting my Nook replaced is a huge pain, so I left it for about a month. Pulled it out today, just for the heck of it, and I got the Not enough battery to turn on screen (which was new, when the battery was in question mark mode it would always attempt to turn on, but fail silently as soon as power was removed). I left it plugged in for a few minutes, and lo and behold it booted up and displayed the charging animation on the battery icon. I charged it to full, and it seems to be as good as new.
So, for anybody else that has this issue, the fix seems to be to let it drain for a very long time, then recharge. Shortcuts don't work, and it isn't a hardware issue that needs replacement.

Phone turning off at 50% battery life

For the last week or so, I've noticed that my phone now powers off at 50% battery life.
Battery Monitor Widget reports the battery still having ~1000mah at this level, but the phone just dies. I feel like this is incorrect, because sometimes if I run it down slow near 50%, it will do that thing where it will flash RED on the LED when you plug it in for the first time (super low battery indicator).
I'm running AOKP 4.2.2 MR-4, but i've tried a few different roms, dirty and full wipe (factory clean), along with various kernels, but my phone continues to die at 50%.
Any ideas on how to fix this?
See attached screen shot for what I"m talking about. Battery drain will look fine, then all of a sudden, BOOM 0 percent, and I have to charge it.
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Yikes, definitely something going on there. Are you running a custom Rom?
Sent from my Nexus 4 using Tapatalk 2
thatguy188 said:
Yikes, definitely something going on there. Are you running a custom Rom?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Just went completely back to stock and then put the latest AOKP back on. Still seeing some weirdness. It's like it doesn't even use half the capacity of the battery (see discharge/charge graph)
h41cyon said:
Just went completely back to stock and then put the latest AOKP back on. Still seeing some weirdness. It's like it doesn't even use half the capacity of the battery (see discharge/charge graph)
Click to expand...
Click to collapse
If I had to guess, I would say you battery stats file is out of sync. After flashing different ROM's on a G1, I would have to re-calibrate the battery stats by letting the phone battery slowly die (phone powers off), then fully charge while phone was still off (8-12 hours), turn back on and repeat one more time. The stats file would fix itself.
I'm experiencing the same issue, but mine is not as severe. I've dropped as much as 25% battery, but the phone has never reached auto shut down. I'm worried that this issue will cause the red light of death.
SpookyTunes said:
If I had to guess, I would say you battery stats file is out of sync. After flashing different ROM's on a G1, I would have to re-calibrate the battery stats by letting the phone battery slowly die (phone powers off), then fully charge while phone was still off (8-12 hours), turn back on and repeat one more time. The stats file would fix itself.
Click to expand...
Click to collapse
yea def sounds like battery stats not updating properly

Nexus 4 doesn't fully charge

I have been experiencing this problem the past weeks, maybe months. The phone won't fully charge and usually stay at a value around 80 - 85%. Sometimes, it even reports to be 100%,and at the moment you unplug it from the wall, it drops to these values. Sometimes, however, it does charge to a full value, but anyway, the battery life is horrible.
Here you have a screens hot of the battery stats.
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The rom I use is cyanogenmod 11. I always have been using this rom, since the moment I purchased the phone.
Like three months ago, my phone dropped to the floor and broke the screen. My home insurance company replaced the screen, so I think, even the phone is a year and three months more or less, I can't call LG for a replacement, can I?
I'm a bit worried because I'm making a long three week trip in some weeks, and I need to have a working phone.
I don't know if going with battery replacement, if try to flash stock and see how it behaves or what to do.
BTW. just for testing if it was the rom or not, I left the phone charging while switched off and got the same results. The original wall charger has the same results as if I charge it with a Samsung charger.
Thanks
I have the exact same problem, I posted about it a couple of days ago.
I have already replaced my battery once, that was almost six months ago, and now, I'm facing the same problem again.
I'm not sure if is only a battery issue, because this is my second battery with the same problem.
There is an app called batterie calibration by néma. I dont want to give up on your batterie/phone, so at least try this app out
I had the same problem with my old phone. What I would do was let the battery run down to 0% and let it switch off. Then i would charge it to 100% and it would work. Its only a temporary solution though as the battery would soon stop charging above a certain percentage after a few days.
I did change the battery on it but i experienced the same problem,it may be that the new battery was also faulty (if it was the battery's fault in the first place). What I did notice though was that when it did not charge above 80 or 85%, when the battery came to about 20% it would stay on 20% longer to compensate for the "lost" percentages. In essence it does charge to 100% it just doesn't show that on that battery bar.
Maybe give this a shot, it might work well for this phone. No harm in trying. You could also try reinstalling the ROM or returning to stock. For me on my old phone returning to stock did the trick.
same problem
i have exactly the same problem,'ive changed two batteries but there's still this problem.
give me a solution please!! i tried different roms, and flashed factory images of android 4.3 nd 4.4.4
It seems to be a common problem with this phone - not charging to its full potential. The other issue I have experienced - the phone goes dead for no reason. After trying a number of time trying to get it to turn on, it eventually does. I am waiting for the day that it actually does just die and I can purchase a more reliable phone.
SandiiDee52 said:
It seems to be a common problem with this phone - not charging to its full potential. The other issue I have experienced - the phone goes dead for no reason. After trying a number of time trying to get it to turn on, it eventually does. I am waiting for the day that it actually does just die and I can purchase a more reliable phone.
Click to expand...
Click to collapse
Something wrong with your phone. There is no such common issue. I've been using this phone since last 4.5 years.
Instead of waiting for it to die, is it not good go ahead and get a new phone?
Nitin

Galaxy S3 NEO insane battery drain

Hello,
I'm a new guy to the forums here, at least posting...
My Samsung Galaxy S3 Neo is having huge problems with battery, for example, today I used the phone just in the morning for about 15-20mins and 1h ago, with the phone sitting unused here, it was giving me a 7% battery warning, I went to see it and it looked like this:
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NOTE: The wifi was off all along, you can see the phone is on mobile data (really turned off, not just disconnected).
This has been happening for about a month now, the phone is just 1 year old, the battery has no bulge at all, I have uninstalled alot of apps that I don't use in hopes of fixing this and nothing... Even using the Eco mode of the phone that downclocks the processor, its not enough.
Does anyone have any idea of what may be happening?
The
first thing then for you to do would be to check if any apps are
misbehaving and consuming more battery than they should. Depending on
the app and its utility, you should be able to figure it out easily. If
you think any app is consuming more battery, you can report the issue to
the developer and find an alternative in the meantime.
Here are some tips, how it works for you : http://www.syncios.com/android/how-to-improve-android-battery-life.html
Hi,
Yes, misbehavior of apps could certainly be a reason. If uninstalling apps doesn't work, try a factory reset. Remember to backup all your important data first though.
You can try my thread about saving battery for our phone and tell me if it changed something for you!
Good luck
Sent from my S3 Neo (GT-I9301I) using Motion Rom v17 with eMotion Kernel
Me too I'm facing the same issue. I replaced the battery twice but the problem persists, I think this is related to the power integrated circuit.
me too but now i'm using galaxy grand battery and it is very fine
The last year I had the battery that was shipped with my i9301i (manufactured and assembled in China) and the power conspution was crazy and the battery dropped with no sense... I then replaced it with the original S3's battery (made in korea) and now it is working perfectly fine.
I think that a lot of Neo's battery are of low qulity for reducing the costs....
Sent from my s3ve3g using XDA Labs
thefpspower said:
Hello,
I'm a new guy to the forums here, at least posting...
My Samsung Galaxy S3 Neo is having huge problems with battery, for example, today I used the phone just in the morning for about 15-20mins and 1h ago, with the phone sitting unused here, it was giving me a 7% battery warning, I went to see it and it looked like this:
NOTE: The wifi was off all along, you can see the phone is on mobile data (really turned off, not just disconnected).
This has been happening for about a month now, the phone is just 1 year old, the battery has no bulge at all, I have uninstalled alot of apps that I don't use in hopes of fixing this and nothing... Even using the Eco mode of the phone that downclocks the processor, its not enough.
Does anyone have any idea of what may be happening?
Click to expand...
Click to collapse
Are you using WIFI Direct?
S3 Neo has bogus battery indicator, sometimes my phone stuck at some percent (for example 47) and when I put it on idle after minutes battery is 39%. Buggy indicator, I don't know for the battery. I'm using original Samsung battery and it drains when in AIRPLANE mode (wtf) ...
P.S. Reflash your device using NAND erase all and EFS clear in Odin (I flashed with these more than 20 times and my phone works PERFECT!) I mean clean flashing with wiping all data on the phone. Now my battery is not draining in airplane mode but still have the buggy indicator. Custom roms like Cyanogenmod12.1 are cool but have some bugs, I'm with the stock rom now

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