[Q] [HELP] Unfortunately, Direct pen input has stopped - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello Guys,
At first i just flashed a N900 Pre-Root Deodex file using Odin, but after reboot a window popped out displaying," Unfortunately, Direct pen input has stopped." And it happened all the time as it keeps freezing my note 3 with all these windows & notice over & over again.
I really don't know how did i go wrong. So I tried to do factory reset, wipe cache & dalvik cache using CWM Recovery 6.0.3.8 but to no avail. The problems worsened as now multiple windows starts to freeze the screen with different notice such as now:
1. Unfortunately, Direct pen input has stopped
2. Unfortunately, Samsung keyboard has stopped
3. Unfortunately, Internet has stopped
4. Process system isn't responding
Do you want to close it
I checked into my download mode, it displayed CURRENT BINARY CUSTOM and SYSTEM STATUS CUSTOM ???
Please kindly advise, thanks in advance

[Sharing Info]
Problem is solved by flashing Stock ROM from same Asian Region here (WAN) because my original country's Stock ROM (XSE) isn't available yet.

Denim Guy said:
[Sharing Info]
Problem is solved by flashing Stock ROM from same Asian Region here (WAN) because my original country's Stock ROM (XSE) isn't available yet.
Click to expand...
Click to collapse
Hello, Can you elaborate further what exactly did you do? I got the same problem now on my Note 3
Thanks in advance!

Check logcat for crashes!
I disabled / uninstalled as many system apps that appeared in my drawer as I could. One too many it seems and Messaging would crash each time I got a text.
Re-installed the app from backup and just hid it in my app draw (ADW Launcher EX)

The remedy is simply flash your original firmware using odin, then for rooting process i just flashed using CF-Auto Root File with same method
b0ybitzzz said:
Hello, Can you elaborate further what exactly did you do? I got the same problem now on my Note 3
Thanks in advance!
Click to expand...
Click to collapse
At my point of trouble that time, it was totally chaotic as the phone kept freezing with multiple error windows, and i could neither use the keyboard nor using the phone normally at all. It was quite relieving to know that i could still reboot into download mode that time, otherwise i would be stressful in vain till now.
@Class said:
Check logcat for crashes!
I disabled / uninstalled as many system apps that appeared in my drawer as I could. One too many it seems and Messaging would crash each time I got a text.
Re-installed the app from backup and just hid it in my app draw (ADW Launcher EX)
Click to expand...
Click to collapse

Denim Guy said:
The remedy is simply flash your original firmware using odin, then for rooting process i just flashed using CF-Auto Root File with same method
At my point of trouble that time, it was totally chaotic as the phone kept freezing with multiple error windows, and i could neither use the keyboard nor using the phone normally at all. It was quite relieving to know that i could still reboot into download mode that time, otherwise i would be stressful in vain till now.
Click to expand...
Click to collapse
I ran into this issue as well, when I started carelessly turning off all the services on my GN3 to free up memory. I narrowed down the issue to the process/service called "MyScript ResourceManager." If this is disabled/removed, you will get the Direct Pen input error. Make sure you don't disable/remove this process!!

right
hockeyfan said:
I ran into this issue as well, when I started carelessly turning off all the services on my GN3 to free up memory. I narrowed down the issue to the process/service called "MyScript ResourceManager." If this is disabled/removed, you will get the Direct Pen input error. Make sure you don't disable/remove this process!!
Click to expand...
Click to collapse
above is absolutely right and I have fixed the issue .

hockeyfan said:
I ran into this issue as well, when I started carelessly turning off all the services on my GN3 to free up memory. I narrowed down the issue to the process/service called "MyScript ResourceManager." If this is disabled/removed, you will get the Direct Pen input error. Make sure you don't disable/remove this process!!
Click to expand...
Click to collapse
I cant believe I had to read 15 posts about gibberish before you fixed it for me. TY sir.

Thanks
hockeyfan said:
I ran into this issue as well, when I started carelessly turning off all the services on my GN3 to free up memory. I narrowed down the issue to the process/service called "MyScript ResourceManager." If this is disabled/removed, you will get the Direct Pen input error. Make sure you don't disable/remove this process!!
Click to expand...
Click to collapse
Thank you very much I had turned this process off a few days ago but today it caught up with me..

FIXED IT!!!!!
hockeyfan said:
I ran into this issue as well, when I started carelessly turning off all the services on my GN3 to free up memory. I narrowed down the issue to the process/service called "MyScript ResourceManager." If this is disabled/removed, you will get the Direct Pen input error. Make sure you don't disable/remove this process!!
Click to expand...
Click to collapse
This was my solution! Thank you!!! :good:

same problem on note 3 SM-N900A (att)
how do fix this on att note 3 please help, the pop out is really anoying and making me frustrated

odan360 said:
how do fix this on att note 3 please help, the pop out is really anoying and making me frustrated
Click to expand...
Click to collapse
Haing any luck with your issue mines the same BE4 i soft bricked mines and AFTER i unbricked it.....

Same
champgee said:
Haing any luck with your issue mines the same BE4 i soft bricked mines and AFTER i unbricked it.....
Click to expand...
Click to collapse
Not sure what you mean by this. I'm having the same issue now. I tried to root using this tutorial https://www.youtube.com/watch?v=hg82AWA_lmI having no luck and failing on the first part. After that the phone wanted to be fixed via kies firmware; tried that with no success. I then tried these steps http://forum.xda-developers.com/showthread.php?t=2525279 to recover. While in Odin, I was given a success message ONLY with the PIT. Everything else during, before and after fails. This results in me having to re-PIT every time.
So now the phone, even after a factory reset, is still showing the message
Unfortunately, Direct pen input has stopped.
Click to expand...
Click to collapse
Any help would be appreciated
SM-N900A AT&T US
Kies reset: SW REV CHECK FAIL : [sbl1]Fused 2 > Binary 1
Odin 3: PIT and PDA: SECURE CHECK FAIL : system
When using this guys method: http://rootzwiki.com/topic/110386-return-to-stock-mj5-works/ When I get to the Heimdall Frontend section I get this message: Initialising protocol...
ERROR: Failed to send data!Releasing device interface...

How?
hockeyfan said:
I ran into this issue as well, when I started carelessly turning off all the services on my GN3 to free up memory. I narrowed down the issue to the process/service called "MyScript ResourceManager." If this is disabled/removed, you will get the Direct Pen input error. Make sure you don't disable/remove this process!!
Click to expand...
Click to collapse
How do I get this process back on the phone?

allnamesaretaken said:
How do I get this process back on the phone?
Click to expand...
Click to collapse
Reflash stock
No data loss, but will loose root
If u rooted via urdlv, flash the file u used to root your device.
hit 'thanks' if i helped you
SM-N9005 DBT-DMJ7 0x0
XDA Developers 4 premium app

Flash -
Killberty said:
Reflash stock
Click to expand...
Click to collapse
No data loss, but will loose root
If u rooted via urdlv, flash the file u used to root your device.
hit 'thanks' if i helped you
SM-N9005 DBT-DMJ7 0x0
XDA Developers 4 premium app
Click to expand...
Click to collapse
I've been trying to do this, is there something I'm missing? Please refer to this link or scroll up a bit.
http://forum.xda-developers.com/showpost.php?p=49473243&postcount=13

allnamesaretaken said:
Not sure what you mean by this. I'm having the same issue now. I tried to root using this tutorial https://www.youtube.com/watch?v=hg82AWA_lmI having no luck and failing on the first part. After that the phone wanted to be fixed via kies firmware; tried that with no success. I then tried these steps http://forum.xda-developers.com/showthread.php?t=2525279 to recover. While in Odin, I was given a success message ONLY with the PIT. Everything else during, before and after fails. This results in me having to re-PIT every time.
So now the phone, even after a factory reset, is still showing the message
Any help would be appreciated
SM-N900A AT&T US
Kies reset: SW REV CHECK FAIL : [sbl1]Fused 2 > Binary 1
Odin 3: PIT and PDA: SECURE CHECK FAIL : system
When using this guys method: http://rootzwiki.com/topic/110386-return-to-stock-mj5-works/ When I get to the Heimdall Frontend section I get this message: Initialising protocol...
ERROR: Failed to send data!Releasing device interface...
Click to expand...
Click to collapse
allnamesaretaken said:
I've been trying to do this, is there something I'm missing? Please refer to this link or scroll up a bit.
http://forum.xda-developers.com/showpost.php?p=49473243&postcount=13
Click to expand...
Click to collapse
Took it to AT&T they replaced the phone.:good:

hockeyfan said:
I ran into this issue as well, when I started carelessly turning off all the services on my GN3 to free up memory. I narrowed down the issue to the process/service called "MyScript ResourceManager." If this is disabled/removed, you will get the Direct Pen input error. Make sure you don't disable/remove this process!!
Click to expand...
Click to collapse
Your solution is the usual error/solution for most. I just found out that if you are using xposed - xprivacy module to limit permissions that when I recently installed samsung's "Watchon" TV and its helper app Media that I recieved a popup from xposed XPrivacy to set my policy on something of a long winded name like "1000 ANT HAL Service, Android System, Application installer, Assistant menu, BluetoothTest, Camera Test, Color adjustment, DgitalPenSdK, Direct pen input, EasyOneHand, Enterprise Sim Pin Service...." and it goes on and on. Apparently it's one of those deep shared system identifiers that the new apps added themselves to so when I took my usually cautious approach to limit some of the permissions I didn't have any errors immediately but upon reboot it all began. I naturally did a search and found your solution is the most common but seeing as it wasn't a solution for myself I had to dig deeper. Anyhow, if anybody else is in my position with that particular error and it relates to xprivacy just know that you can begin releasing permissions rather than unrestricted for that mass identifier, or just use "clear" so that it is totally unchecked and the FC of Direct Pen Input will go away immediately.

Not working
hockeyfan said:
I ran into this issue as well, when I started carelessly turning off all the services on my GN3 to free up memory. I narrowed down the issue to the process/service called "MyScript ResourceManager." If this is disabled/removed, you will get the Direct Pen input error. Make sure you don't disable/remove this process!!
Click to expand...
Click to collapse
I tried this solution but with no luck. I have just reimaged my phone and it starts popping up as I try to set up the phone for the first time. I went to the app manager and the MyScript ResourceManager was on and never turned off. Please help. I have the sprint version SM-N900P

killjoy666 said:
I tried this solution but with no luck. I have just reimaged my phone and it starts popping up as I try to set up the phone for the first time. I went to the app manager and the MyScript ResourceManager was on and never turned off. Please help. I have the sprint version SM-N900P
Click to expand...
Click to collapse
reflash stock, or do a factory reset. that worked for me.

Related

"Unfortunately the process com.android.phone has stopped" error message on boot

"Unfortunately the process com.android.phone has stopped" error message on boot
Hey guys,
After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away?
Thanks!
Dimitri Stephan said:
Hey guys,
After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away?
Thanks!
Click to expand...
Click to collapse
Only known solution I have on these issues is a factory reset. I don't think there's another way of fixing it. It is always recommended to do a factory reset before flashing a new ROM.
Hope this helps
Sinotek said:
Only known solution I have on these issues is a factory reset. I don't think there's another way of fixing it. It is always recommended to do a factory reset before flashing a new ROM.
Hope this helps
Click to expand...
Click to collapse
I will give it a try see if it works.
I've tried resetting the phone but the message still appears. I've also tried tr-flashing the rom and that hasn't worked either. What else could it be?
I had this error message the first and the second time I booted my phone when I got it. I haven't seen it since then!
I have Hangouts, messages and S Voice disabled. Not sure if it has something to do with those apps...
Same issue...I have tried all full wipe, full reset, stock 4.4.2, leak, but still have that problem
I had the same issue. I did go to recovery and format everything in internal memory. Then, installed Kitkat from PC Odin...
Sent from my SM-N9005 using xda app-developers app
Had the exactly same issue, I did a factory reset and it worked.
On similar problems with upgrades on both the S4 and S3 this have helped:
Go to phone settings-->More, then select Date and Time. Change the date format to something else then change it back to the format you wanted. Save and go back.
I have no idea if this will help on this problem but it might be a thing to try instead of a factoryreset
same problem here
I believe messing around with cheat droid messed up my phone,and I can't find a solution.
model
ddmc78 said:
I believe messing around with cheat droid messed up my phone,and I can't find a solution.
Click to expand...
Click to collapse
I've a Samsung galaxy exhibit t599n also got scanned by odin pro but can't post the results...
This error is usually linked to Facebook contact sync...
Does it also occur after a full wipe without installing/restoring any apps, accounts or contacts?
Also, test a different SIM, it might be malfunctioning.
Sent from my SM-N9005 using Tapatalk 2

Unfortunately the process com.android.phone has stopped

After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away? An the phone works fine.
Yes I did a clean install, tried clearing the data and cache from app manager and any of the obvious ideas.
Anybody else having this issue? Any help is greatly appreciated!
w
wmfreak said:
After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away? An the phone works fine.
Yes I did a clean install, tried clearing the data and cache from app manager and any of the obvious ideas.
Anybody else having this issue? Any help is greatly appreciated!
w
Click to expand...
Click to collapse
try doing a factory reset, if this does not work then try flashing a different 4.4.2 or re-downloading the one you flashed and trying again.
sweatingmytittsoff said:
try doing a factory reset, if this does not work then try flashing a different 4.4.2 or re-downloading the one you flashed and trying again.
Click to expand...
Click to collapse
thanks but I've already done all those
wmfreak said:
thanks but I've already done all those
Click to expand...
Click to collapse
you have already downloaded and installed a different version of 4.4.2????
if you are getting the problem on multiple roms then you must be doing something wrong during the flashing process.
Clear your cache from recovery rather than Application Manager.
radicalisto said:
Clear your cache from recovery rather than Application Manager.
Click to expand...
Click to collapse
Done that too
W
wmfreak said:
Done that too
W
Click to expand...
Click to collapse
Hmm, Tried a reflash? -- if no good, reflash with a full wipe that usually solves 99% of issues. Only thing I can think of
I had that problem too and it almost made me to hit my note 3 into the wall. From the first day I turned him...
My fix solution was Settings>Application Manager> Menu > Reset app preference>Reboot. Do it again if its going to be the sam outcome. I found tjat when you are force stopping aps, or closing you are going to end with those messages....
Sent from my SM-N9005 using xda app-developers app
uvaman said:
I had that problem too and it almost made me to hit my note 3 into the wall. From the first day I turned him...
My fix solution was Settings>Application Manager> Menu > Reset app preference>Reboot. Do it again if its going to be the sam outcome. I found tjat when you are force stopping aps, or closing you are going to end with those messages....
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
just tried that too, rebooted, same result
W
my friend
don't try to reset , wipe any thing .
i have same problem and posted before : http://forum.xda-developers.com/showthread.php?t=2620340
i asked from all kings of developing , but no one could help me .
i searched on google and found out that problem maybe cause of our sim-card . maybe changing sim card your problem will be solved.
i'm almost confident that is cause of baseband " NA6" and we should wait for 4.4.2 for our region with different baseband .
be aware , this problem is with u even when try any custom rom , cause all af the are using NA5 and NA6 .
just crossing your finger and wait for new and diffrent baseban version my friend .
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
stevenschemers said:
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
Click to expand...
Click to collapse
Are you rooted with any changes?
Sent from my Note 3...making all others drool!
I had the same type of problem myself,
But on my HTC one. I was close to start the painful process of unrooting my device and go back to stock.
My problem was not having ANY network & using the phone or sms didn't work at all. I read many "solutions" on the internet but none helped.
I experimented myself and found a solution to my problem. If it can help others as well I am glad.
First go into settings, then apps.
Scroll to all applications, search for phone.apk - if you have an option to uninstall phone.apk to previous version/state do this. Reboot the phone. In my case this did the trick and everything is working properly. Hope it helps others as well.
Please respond if you tried and it worked. It may be helpful for others too.
Solving Unfortunately the process com.android.phone has stopped IN HTC>>>ANY MODEL
:good::good::good::good::good::good:
I was in this trouble for 6 days,
I gave mu cellphone to many Repairman And I asked them if any friend of them can fix it please do it.
But nobody with any expensive Boxes couldent to fix.
I got my HTC sensation and I was very sad.
But Abruptly I found a way.
I did my cellphone to SUPER CID with ADB & FASTBOOT before.
Because of that change my phone didnt know my sim card.
Some peoples only get an update and they fall into this problem. I am in IRAN (middle east)
YOU MUST CHANGE YOUR CID TO YOUR AREA.
in HTC Series CID s are here
http://forum.xda-developers.com/showthread.php?t=2445289
THIS IS ONLY WAY FOR PERSONS THAT ANY WIPE OR RESET DIDNT WORK FOR THEM.
mobile issue
i have katboon tab a34 in tablet one problem that is unfortunately process.com android.phone the stooped. so pls give me solutions of this problem
Response
himmat7 said:
i have katboon tab a34 in tablet one problem that is unfortunately process.com android.phone the stooped. so pls give me solutions of this problem
Click to expand...
Click to collapse
did yo any Update your tablet??
Which Country Are You in?
Is your Device rooted?
process com.android.phone has stopped working
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Help from HTC user
professor2012 said:
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Click to expand...
Click to collapse
HI, it's possible that you installed wrong art area, my English language is not good,, try to download your region art runtime, this error come when the phone doesn't know your region, for example you r in middle East but you have installed art runtime for Europe,, I didn't work on any LG mobile phones, I hope it be helpful
professor2012 said:
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Click to expand...
Click to collapse
Try wiping cache, dalvik cache, system data and then factory reset (all this from recovery). I don't own a LG phone but this process is the same for almost all phones I think.
how did you erase the cache/dalvik in this situation
stevenschemers said:
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
Click to expand...
Click to collapse
How did you wipe the cache/dalvik in this situation. I can't even reinstall anything to re-root the phone. And there is no keyboard that I can type on. The only way that I can communicate with the phone is to speak through voice mode. And that isn't always a good experience.

"No Connection" in Play Store

Everytime I try to go to the Play Store it says "No Connection" with the Retry button, but that never works. I just downloaded some apps today, and now it doesn't work. Any ideas on what went wrong with it in the short time? I've tried checking my time, and a few other fixes I've found but none worked.
I'm on a Stock ROM Sprint G2 with KitKat.
You should delete hosts file in system /etc
Sent from my LG-D802 using Tapatalk
BlackHayze said:
Everytime I try to go to the Play Store it says "No Connection" with the Retry button, but that never works. I just downloaded some apps today, and now it doesn't work. Any ideas on what went wrong with it in the short time? I've tried checking my time, and a few other fixes I've found but none worked.
I'm on a Stock ROM Sprint G2 with KitKat.
Click to expand...
Click to collapse
You are using wifi or 3g ??
mohitgalaxy3 said:
You are using wifi or 3g ??
Click to expand...
Click to collapse
I was using WiFi, for some reason it just started working again? After numerous restarts not working it just started working, so I'm not sure what the problem was, but it seems that the temporary glitch corrected.
Thanks for the help anyway though guys!
same issue
This same thing is happening to me. I deleted the "hosts" file from /etc but the issue still remains. Can anyone please please upload a "hosts" file for me and see if that works. I don't have my computer on me since I forgot it at my brothers house when I went to go visit him last week and he lives 400 miles away. I would really appreciate of someone could help me out or give me other alternatives since I'm not sure what else I could do.
I'm running stock Rom with root. Tmo D801. Thank you guys.

[Q] Unfortunately, Samsung Hub has stopped!!!!!

Hello guys,
In advance, thank you for your time and help. Here's the deal. I am fairly new to the rooting business. I did a root using Towel Root. I had everything correct on my phone( regarding Super SU). I started messing around with Wan am Exposed and some other rooted apps. Long story short I did something do take auto rotate off of my phone completely unless it was forced through(as it is in the Netflix app.) I started to back everything up with the intent to just completely reset everything and start fresh. Well when I did that, I now get the Unfortunately, Samsung Hub has stopped working. It literally pops up again once I hit OK. It is making my phone completely unusable. I believe I may need to re-flash my binaries but I am not 100% sure. SOMEBODY PLEASE HELP!!! :crying:
Got the same problem
velezj.att said:
Hello guys,
In advance, thank you for your time and help. Here's the deal. I am fairly new to the rooting business. I did a root using Towel Root. I had everything correct on my phone( regarding Super SU). I started messing around with Wan am Exposed and some other rooted apps. Long story short I did something do take auto rotate off of my phone completely unless it was forced through(as it is in the Netflix app.) I started to back everything up with the intent to just completely reset everything and start fresh. Well when I did that, I now get the Unfortunately, Samsung Hub has stopped working. It literally pops up again once I hit OK. It is making my phone completely unusable. I believe I may need to re-flash my binaries but I am not 100% sure. SOMEBODY PLEASE HELP!!! :crying:
Click to expand...
Click to collapse
I have the same problem and it is extremely frustrating because the popup never goes away, it keeps popping back up making the phone useless. I managed to get it to quit by rebooting several times but eventually it comes back. I have rooted the phone with Towelroot but I don't think that is the problem. I have not changed any of the factory apps but I did install and then uninstall a couple of apps that I didn't want. I've read about this problem on other forums so I know others are also experiencing this problem. Hopefully someone with come up with a solution soon.
60cents said:
I have the same problem and it is extremely frustrating because the popup never goes away, it keeps popping back up making the phone useless. I managed to get it to quit by rebooting several times but eventually it comes back. I have rooted the phone with Towelroot but I don't think that is the problem. I have not changed any of the factory apps but I did install and then uninstall a couple of apps that I didn't want. I've read about this problem on other forums so I know others are also experiencing this problem. Hopefully someone with come up with a solution soon.
Click to expand...
Click to collapse
There's always Odin
Sent from my Nexus 5 using XDA Free mobile app
Odin
jd1639 said:
There's always Odin
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks JD,
I've thought about ODIN but not sure what to do with it.
A little tutoring would help.
60cents said:
Thanks JD,
I've thought about ODIN but not sure what to do with it.
A little tutoring would help.
Click to expand...
Click to collapse
First, what firmware version are you on?
Sent from my Nexus 5 using XDA Free mobile app
Firmware
jd1639 said:
First, what firmware version are you on?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
This is a Galaxy S4 SGH-i337 UCUFNC1with version 4.4.2
60cents said:
This is a Galaxy S4 SGH-i337 UCUFNC1with version 4.4.2
Click to expand...
Click to collapse
You'll want to flash the nb1 tar file in Odin. Some of this will help
http://forum.xda-developers.com/showthread.php?p=55338138
Sent from my Nexus 5 using XDA Free mobile app
I think I found an easier way using Titanium Backup. I found Samsung Hub in the list, clicked on it and then hit the highlighted Restore button. It is probably too early to tell if that fixed the problem. If it comes back I will post here.
---------- Post added at 06:00 PM ---------- Previous post was at 05:31 PM ----------
Since I started having the Samsung Hub problem, my screen does not rotate. I've looked at everything I can think of to change that back to auto rotate. No luck and I'm assuming it is related to the Samsung Hub problem. Restoring Samsung Hub with Titanium Backup did not fix the problem. So either the auto rotate problem is not related or restore did not work. Anybody know how to get my phone to Auto-Rotate again?
---------- Post added at 11:45 AM ---------- Previous post was at 11:00 AM ----------
Ok the problem is back.
I tried to uninstall SoftCard and the instant it started uninstalling that app, the "Unfortunately Samsung..etc." came back with continuous loops. I rebooted and now Softcard in downloading from play store??? And the Samsung loops are continuing. I am going to take the battery out and see if that will stop the looping. That worked in the past. This is getting frustrating
I know im kind of late but I figured it out. I updated my Samsung Hub app and it fixed that issue. Unfortantly my phone stopped reconizing my gmail aka i could not use my play store. It kept saying that I needed to check with AT&T to add data to my account, although I know for a fact I have data( I am on the unlomited data plan). Even connected to wi-fi I recived this error. To fix that issue I re-flashed my stock binaries. VHOLA!! All of my headachs were gone.
velezj.att said:
I know im kind of late but I figured it out. I updated my Samsung Hub app and it fixed that issue. Unfortantly my phone stopped reconizing my gmail aka i could not use my play store. It kept saying that I needed to check with AT&T to add data to my account, although I know for a fact I have data( I am on the unlomited data plan). Even connected to wi-fi I recived this error. To fix that issue I re-flashed my stock binaries. VHOLA!! All of my headachs were gone.
Click to expand...
Click to collapse
Just for future reference and my 2ยข, I personally think restoring apps is bad practice. For the exact reason you had to reflash. Especially ones that you can just download again, then change a few settings.
Thanks for the info. I've restored the Samsung Hub app a couple of times now and I don't seem to be having anymore problems. If it happens again I will update the app from Play Store

Issues after latest update G935FXXU1APF2/G935FODD1APF2/G935FXXU1APEQ

First off, sorry about the uninspiring title
Now that that's out of the way, here's the problem.
Have got the latest update for the Edge and it was around 70+ mb (version details in the title).
After the update the "Storage" option within "Smart Manager" throws up the error: "Unfortunately, SmartManager Clean SDK has stopped." (Screenshot attached)
This happens every time it is run, even after a fresh reboot. But doesn't happen in case the cache of the app is cleared. But this only helps for one run. By the time the app is run again, same error.
Anyone else facing the same issue? If yes, found any workarounds? Also, how do I get this info to Samsung? Can't find an official forum that I can post this, so that they get it fixed.
Help appreciated in advance :fingers-crossed::highfive:
Ever tried resetting the device? Or wiping cache in recovery?
Working fine over here
Sent from my SM-G935F using Tapatalk
anirmj said:
First off, sorry about the uninspiring title
Now that that's out of the way, here's the problem.
Have got the latest update for the Edge and it was around 70+ mb (version details in the title).
After the update the "Storage" option within "Smart Manager" throws up the error: "Unfortunately, SmartManager Clean SDK has stopped."
Click to expand...
Click to collapse
Just had a look: NO problems here...
Which font are you using on your S7Edge?
Is your device "rooted"? Have you "disabled" any apps?
@JohnLouise: Mine's not rooted... yet.. Also don't want to reset, which would mean setting up the device from scratch, time consuming, would like to avoid.
I clean the Storage time and again, a habit that I believe is good in the long run. I had done it an hour before the update and it worked without issues. No new apps were installed after that, which would point the fingers squarely at the update being the culprit.
@henklbr: No system apps disabled, although i have disabled all microsoft provided apps (but that shouldn't cause the issue). Also, its the Rosemary font. You can find it in Settings>Display>Font
FYI, I use the small version of the font.
Well, guess I have no other choice but to wait for the next update, or someone who has a solution to this, and hope its fixed, or my phone to go bonkers out of the blue, in which case i'll have to reset.
anirmj said:
First off, sorry about the uninspiring title
Now that that's out of the way, here's the problem.
Have got the latest update for the Edge and it was around 70+ mb (version details in the title).
After the update the "Storage" option within "Smart Manager" throws up the error: "Unfortunately, SmartManager Clean SDK has stopped." (Screenshot attached)
This happens every time it is run, even after a fresh reboot. But doesn't happen in case the cache of the app is cleared. But this only helps for one run. By the time the app is run again, same error.
Anyone else facing the same issue? If yes, found any workarounds? Also, how do I get this info to Samsung? Can't find an official forum that I can post this, so that they get it fixed.
Help appreciated in advance :fingers-crossed::highfive:
Click to expand...
Click to collapse
Wiping cache in samsung recovery mode? U don't need to be rooted on that. Maybe the update causes issues and wiping cache and dalvik will resolve the problem.
I'm having the same problem since the last update, and I'm not rooted either.
Same here. Even after factory reset and clear cache. Now disabled the service, no error notification anymore. but still. It's not usable anymore
any news? im having the same problem here
Sent from my SM-G935F using XDA-Developers mobile app
No problems here.
Rooted and on latest
(Allthough the latest Update, i installed from Fresh (Complete wipe and reinstalled everything)
I thought to myself a 5th dirty update is pushing it abit.
All working fine here:
Same here, although I have non edge version on stock ROM. Nothing helped, so far. Hope next update will fix it.
anirmj said:
First off, sorry about the uninspiring title
Now that that's out of the way, here's the problem.
Have got the latest update for the Edge and it was around 70+ mb (version details in the title).
After the update the "Storage" option within "Smart Manager" throws up the error: "Unfortunately, SmartManager Clean SDK has stopped." (Screenshot attached)
This happens every time it is run, even after a fresh reboot. But doesn't happen in case the cache of the app is cleared. But this only helps for one run. By the time the app is run again, same error.
Anyone else facing the same issue? If yes, found any workarounds? Also, how do I get this info to Samsung? Can't find an official forum that I can post this, so that they get it fixed.
Help appreciated in advance :fingers-crossed::highfive:
Click to expand...
Click to collapse
Same problem here. Haven't resettled or anything
Same Problem here after June update (German T-Mobile branding).
Tried several times wiping Cashe of everything that has something to do with Clean Master SDK, or Smart Manager.
Did not help.
Today, i tried Factory Reset.
Did not help.
Imediately after that... i downloaded the latest Firmware with SamFirm.
Flashed it via ODIN.
Did not help.....
What the actual ****.
This is annoying as hell tbh. Especially, since over time, a lot "trash" sums up >_>
My only Workaround now is, downloading the Cleanmaster App, and delete "trash" with that, and deinstall the app again because it sucks balls and is annoying.
Kidsnd274 said:
Same problem here. Haven't resettled or anything
Click to expand...
Click to collapse
Darkseth said:
Same Problem here after June update (German T-Mobile branding).
Tried several times wiping Cashe of everything that has something to do with Clean Master SDK, or Smart Manager.
Did not help.
Today, i tried Factory Reset.
Did not help.
Imediately after that... i downloaded the latest Firmware with SamFirm.
Flashed it via ODIN.
Did not help.....
What the actual ****.
This is annoying as hell tbh. Especially, since over time, a lot "trash" sums up >_>
My only Workaround now is, downloading the Cleanmaster App, and delete "trash" with that, and deinstall the app again because it sucks balls and is annoying.
Click to expand...
Click to collapse
LOL, I removed SD card and problem has gone until restart. weird but works
Yes, this is a problem with SD card. I had same problem. Factory reset didn't help.
I tried clean my SD card from old and some corrupted files and now it works just fine.
kornelius1982 said:
LOL, I removed SD card and problem has gone until restart. weird but works
Click to expand...
Click to collapse
Late reply but:
i'm on November Patch level right now, and... Clean Master out of the Samsung Smart Manager.... works. everytime.
i never removed my sd card or anything. it just suddenly works ^^
don't ask me why. maybe a firmware issue, and now it's gone.
But i'll reflash with Odin 100% fresh as soon nougat is out!

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