Smart Screen Issues - G2 Q&A, Help & Troubleshooting

Coming from a Galaxy S3 and Note 2, I am aware of smart screen limitations. However, for the life of me I can't seem to get it to work on this phone. I see the little icon pop up in me notification bar, but it never actually keeps my screen awake. I make sure that my face is well lit and that I don't have any light sources behind me. What am I missing? The same goes for the smart video playback.
Sent from my VS980 4G using xda app-developers app

Smart screen for video playback has never worked for me. Does anyone with the T-Mo variant have this working? Smart screen works, but videos don't pause for me.

It doesn't seem to work well for me. Maybe it is just poorly implemented. About 1/4 of the time it would fail on me. Hope an update will solve this issue. I'm on stock rooted.

Related

Smart Rotate

Wondering if this is working for everyone? On my ALIE firmware the feature doesnt seem to function as described, i.e., my eyes/face rotating 45 degrees does not cause the screen to rotate at all.
keep the phone on a flat surface and rotate ur head it should work
press thanks if this helped
snakkarike said:
keep the phone on a flat surface and rotate ur head it should work
press thanks if this helped
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Click to collapse
i wish it was that simple. Just doesnt work.
What are you trying to do?
Smart rotate is just for 90 degrees. Imho, it is for people lying down.
Sent from my GT-N7100 using XDA Premium HD app
Smart rotate doesn't check if your head rotated or not at random times, it only checks your heads/eyes position when the phone is rotated 90° (in other words, whenever the phone is supposed to rotate, it does an extra check before doing so)
Sent from my GT-N7100 using xda app-developers app
Doesn't these face detection gimmicks like smart rotate and smart stay use gobs of battery power since the front camera is active e?
Sent from my GT-N7000 using xda premium
could be that your face is too ugly or disfigured for the feature to recognize it. sorry
iwin2000 said:
could be that your face is too ugly or disfigured for the feature to recognize it. sorry
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Click to collapse
LMAO hahahahaha. I shouldnt be laughing cause were not suppose to flame each other but I burst out laughing when I read this.
Sent from my GT-N7100 using Tapatalk 2
Viper2005 said:
Doesn't these face detection gimmicks like smart rotate and smart stay use gobs of battery power since the front camera is active e?
Click to expand...
Click to collapse
It only checks every now and then.
In fact, I bet it only checks when the phone is rotated.
Regardless, the amount of power used by a quick camera check is minimal compared to the power needed to light the screen.
- Frank
Can confirm on mine, that this is to stop the screen rotating when you yourself rotate with the phone, for example when lying down.
It would seem it only checks when the screen attempts to rotate (you see an eye icon in the notification bar briefly). I do believe that this actually causes a slight delay when you do want to rotate the screen as it will need to do the check first.
i believe it needs to have a good clean shot of your face in portrait mode first, then it can detect your 2 eyes turning to landscape and thus do a rotate.
I need this feature when in bed at night (for reading mostly) but it doesnt work in the dark so its totally useless for me.
Samsung should have put in a small low power Infrared LED (which is a light source cameras can see but humans only see a dim red light) - this would have made the feature work in all situations or at least work in most situations.
sonhy said:
i believe it needs to have a good clean shot of your face in portrait mode first, then it can detect your 2 eyes turning to landscape and thus do a rotate.
I need this feature when in bed at night (for reading mostly) but it doesnt work in the dark so its totally useless for me.
Samsung should have put in a small low power Infrared LED (which is a light source cameras can see but humans only see a dim red light) - this would have made the feature work in all situations or at least work in most situations.
Click to expand...
Click to collapse
Check the phone in complete darkness .. there is a very feint red light emitted from the sensor area!
Mine would rotate normally whether I enabled or disabled the option. When I rotate the phone, the eye icon would appear on the notification bar. It takes about 1 to 3 seconds, and then it rotate no matter where I'm pointing the front camera to. It would even rotate in the dark.
apprentice said:
Check the phone in complete darkness .. there is a very feint red light emitted from the sensor area!
Click to expand...
Click to collapse
Yeah, I've noticed that too.
Is it some kind of IR-light?
This feature is a hit and a miss.. really annoying when watching an youtube video.. even before enabling this feature samsung warned about lag or slow screen rotation... probably they might be working on this feature and might release an update fix soon...
Sent from my GT-N7100 using xda app-developers app

[Q] Camera focus & light sensor sensitivity

I'm having a couple of issues / annoyances that I cannot seem to find fixes or work arounds for.
Are these normal things that everyone is experiencing or is it a problem just with my N4, and may need to be replaced?
My phone is stock, and un-rooted.
1. Camera (main) continuously refocuses when in camera app. It only locks for a few seconds after taping the screen. A bit annoying but workable. The problem arises in Skype (and I guess in any other app), when using the main (back) camera it continuously focuses and refocuses every couple of seconds which makes it almost useless when trying to use the main camera to show the person on the other end something.
Is there a way to lock the focus, or tweak how often it refocuses?
2. Light sensor sensitivity: When brightness is set to auto, the brightness bumps up and down every minute or 2. The sensor is too sensitive or the software is too aggressive. I'm stationary and lighting in the room is constant, but I guess slight angle changes in my hand are causing enough fluctuations to initiate an adjustment. And the adjustments aren't smooth, they are steps, so they get annoying after a while.
Besides switching off auto brightness, is there a way to tweak sensor sensitivity?
bump.
no one else has these issues or is annoyed by them?
trent25 said:
bump.
no one else has these issues or is annoyed by them?
Click to expand...
Click to collapse
I have the focusing issue too. In Camera if I tap the screen to focus on something, it stays there for 3-4 seconds and then re-focuses at the center of the screen. Very annoying.
For the light sensor, I found that the automatic brightness was awful so I changed to manual brightness. Easier than tweaking I guess
about the camera, i've got the same issues as you
Ok thanks for the replies. At least I know I'm not having a one off issue particular to my unit.
Both of these issues should be software related, hopefully they will come to someone's attention and get sorted out. They're not deal breakers but annoyances that shouldn't be there in a final product imo.
Google is working on a patch for the camera right now. Sit tight and we should have a fix coming soon
spitefulcheerio said:
Google is working on a patch for the camera right now. Sit tight and we should have a fix coming soon
Click to expand...
Click to collapse
Where did you hear that from?
Sent from my Nexus 4 using xda premium

[Q] Proximity Sensor Fails

Just wanna ask if there is any temporary fix to the proximity sensor of nexus 4.
During calls the screen doesn't turn off when placed close to the face.
I didn't get the chance to test it on stock 4.2 because when i turned my phone on it updated first to 4.2.1. Ever since then it has had proximity sensor not working during calls.
And i have never had any screen protectors on the screen.
Tried many custom ROMS as well but no difference at all.
Sent from my Nexus 4 using xda premium
how about kernals could be a bug in franco.
return it to 100% stock make sure its still doing it under those conditions then if it is contact Google and ask for an RMA this is probably your best course of action. if it has been like this since you pulled it out of the box then contact google right now and tell them the proxmity sensor is clearly broken
I have this issue too, but I'm on CM. Not sure if it's CM being a problem. Can someone on STOCK comment?
BTW as for screen protectors, unless you have a giant bubble or crap on your protector or underneath in the adhesive layer, the proximity sensor should perform fine. Before you blame my screen protector, I downloaded a proximity sensor app to show the readout. The screen protector with no cutout is fine. It's not optimal to have one like that, but the proximity sensor works fine.
isnt there a proximity senor app which lets you test it on the market?
dmo580 said:
I have this issue too, but I'm on CM. Not sure if it's CM being a problem. Can someone on STOCK comment?
Click to expand...
Click to collapse
Using stock. No issues on the sensor. Turns off on calls and turns on when I remove from the face. Have a spigen protector on with a cutout for it
Sent from my Nexus 4 using Tapatalk 2
dmo580 said:
I have this issue too, but I'm on CM. Not sure if it's CM being a problem. Can someone on STOCK comment?
BTW as for screen protectors, unless you have a giant bubble or crap on your protector or underneath in the adhesive layer, the proximity sensor should perform fine. Before you blame my screen protector, I downloaded a proximity sensor app to show the readout. The screen protector with no cutout is fine. It's not optimal to have one like that, but the proximity sensor works fine.
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Click to collapse
I was on stock 2 weeks ago when I started noticing it.
I am on cm now as well and its very much messed up.
Sent from my Nexus 4 using xda premium
bobola said:
isnt there a proximity senor app which lets you test it on the market?
Click to expand...
Click to collapse
There is.
I've installed and tested.
According to the app results, The proximity sensor seems to know when my hand is on it and when its off it. The value changes from 1.0 to 2.0
It just won't work on phone calls.
Sent from my Nexus 4 using xda premium
noobdeagle said:
how about kernals could be a bug in franco.
return it to 100% stock make sure its still doing it under those conditions then if it is contact Google and ask for an RMA this is probably your best course of action. if it has been like this since you pulled it out of the box then contact google right now and tell them the proxmity sensor is clearly broken
Click to expand...
Click to collapse
It doesn't seem to be a hardware issue.
Sensor tests were made and the proximity sensor picks up when my thumb is placed on it.
Problem is on phone calls alone. Right from stock ROM to CM, PA, Xylon, AOKP, almost all of the ROMs.
Sent from my Nexus 4 using xda premium
slimldj said:
It doesn't seem to be a hardware issue.
Sensor tests were made and the proximity sensor picks up when my thumb is placed on it.
Problem is on phone calls alone. Right from stock ROM to CM, PA, Xylon, AOKP, almost all of the ROMs.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Mine is stock and during calls it usually goes to my settings menu and changes my clock setting. When I get off the phone, screen is blank and I hit power button to end call. Still annoying at times when the clock changes.
any luck with finding a fix for the proximity sensor? Mine never works when I'm in a phone call. I have to either wait for the call to end or reset the phone by holding the power button to end the call.
feedmylittletroll said:
any luck with finding a fix for the proximity sensor? Mine never works when I'm in a phone call. I have to either wait for the call to end or reset the phone by holding the power button to end the call.
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Click to collapse
I think it's a bug and not a hardware issue. Perhaps one of the other reason for having a new factory image soon.
Sent from my Nexus 4 using xda premium
feedmylittletroll said:
any luck with finding a fix for the proximity sensor? Mine never works when I'm in a phone call. I have to either wait for the call to end or reset the phone by holding the power button to end the call.
Click to expand...
Click to collapse
I'm suffering this same problem too, hope they fix it soon..
slimldj said:
I think it's a bug and not a hardware issue. Perhaps one of the other reason for having a new factory image soon.
Sent from my Nexus 4 using xda premium
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Click to collapse
Yes I think the fact that the app testing showed the sensor working so it points to software. Something is missing when the phone is in a call its not connecting to turn off. I thing Jellybean was flawed in many ways. My drop down brightness slider doesn't work for me nor auto brightness its OK for me cause I don't use either but still makes me mad.
Using Tapatalk 2
meetoo
Same problem here. Nexus 4. Stock Android 4.2.1. No screen protector installed.
While I'm in a call - the proximity sensor seems to work, as the screen goes dark... but at the end of the call when removing the phone away from my face, the screen does not come back on - making it impossible to hang up on the call (unless the caller on the other end hangs up first). It also makes it difficult to impossible to switch to and from speakerphone in the middle of a call.
Pushing the power button when this happens doesn't wake the screen either... sometimes it flashes but then goes black again. It doesn't happen on every call... maybe 75% of the time it does happen though. I've installed the proximity sensor app and it seems to recognize "covered" and "uncovered" states correctly when I cover the sensor at the top left corner of the phone while not in a call... so I'm thinking this is actually a software issue with the sensor and not a hardware issue. Drives me nuts though.
I've set "accessibility settings" to have the power button hang up calls as a temporary workaround... we'll see how that works.
treaty said:
Same problem here. Nexus 4. Stock Android 4.2.1. No screen protector installed.
While I'm in a call - the proximity sensor seems to work, as the screen goes dark... but at the end of the call when removing the phone away from my face, the screen does not come back on - making it impossible to hang up on the call (unless the caller on the other end hangs up first). It also makes it difficult to impossible to switch to and from speakerphone in the middle of a call.
Pushing the power button when this happens doesn't wake the screen either... sometimes it flashes but then goes black again. It doesn't happen on every call... maybe 75% of the time it does happen though. I've installed the proximity sensor app and it seems to recognize "covered" and "uncovered" states correctly when I cover the sensor at the top left corner of the phone while not in a call... so I'm thinking this is actually a software issue with the sensor and not a hardware issue. Drives me nuts though.
I've set "accessibility settings" to have the power button hang up calls as a temporary workaround... we'll see how that works.
Click to expand...
Click to collapse
Having the exact same issue here too on stock ROM.
Good idea on the accessibility settings! Will work until/if they fix it..
Also no screen protector.
I had the opposite problem to this where my screen would stay off during a call and I have to force restart to regain control.
Turns out it was the rubbish screen protector causing the issue. This was quickly fixed by cutting the screen protector so that the sensor was uncovered.
Dav_prime said:
I had the opposite problem to this where my screen would stay off during a call and I have to force restart to regain control.
Turns out it was the rubbish screen protector causing the issue. This was quickly fixed by cutting the screen protector so that the sensor was uncovered.
Click to expand...
Click to collapse
It was the same fix for mine when I first got my bse it worked fine for about a week but then over time it got worse. It was the screen protector just that lil bit worth of it wear caused enough blockage of the sensor. I got some new bse's and they now have a cutout for the proximity sensor and are screen optimized.
Sent from my Nexus 4 using Xparent Blue Tapatalk 2
use Proximity Actions by Novum Inceptum in playstore
rat99 said:
use Proximity Actions by Novum Inceptum in playstore
Click to expand...
Click to collapse
That won't fix anything.

Disable automatic screen shutoff during phone calls

I have a crack in my screen which seems to make the phone's sensor think it's constantly pressed against my ear, thus not allowing me to use the keypad during calls, switch apps during calls, and on incoming calls, not even hang up.
I was wondering if anyone knew of any way to disable the automatic screen shutoff so I can get around this. I am using CyanogenMod 10.2 on a rooted Sprint galaxy s4, but have had the same problem with the derrick Samsung os.
Thank you, and if I'm posting this in the wrong place, apologies and please let me know where it belongs!
Sent from my SPH-L720 using xda app-developers app
The screen off during calls is controlled by 1 of the top sensors, not by screen touch...Maybe there is damage to or on the surface area above the sensor...
shmulie said:
I have a crack in my screen which seems to make the phone's sensor think it's constantly pressed against my ear, thus not allowing me to use the keypad during calls, switch apps during calls, and on incoming calls, not even hang up.
I was wondering if anyone knew of any way to disable the automatic screen shutoff so I can get around this. I am using CyanogenMod 10.2 on a rooted Sprint galaxy s4, but have had the same problem with the derrick Samsung os.
Thank you, and if I'm posting this in the wrong place, apologies and please let me know where it belongs!
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I know you're on CM but here's how it's done in stock, you can toggle the "Turn off screen during calls" when you bring up the dial pad and hit menu then call settings.
Unselecting that item keeps the screen on as it won't use the proximity settings (like when you put it to your ear) to turn off the screen...which is essentially what you've already described that you think is occurring with the crack in your screen...
hope that helps.
sainthooligan said:
I know you're on CM but here's how it's done in stock, you can toggle the "Turn off screen during calls" when you bring up the dial pad and hit menu then call settings.
Unselecting that item keeps the screen on as it won't use the proximity settings (like when you put it to your ear) to turn off the screen...which is essentially what you've already described that you think is occurring with the crack in your screen...
hope that helps.
Click to expand...
Click to collapse
Never noticed that, thanks! I wasn't able to find something similar in my OS. I love CM, but I might have to switch back to stock for this.
Btw I also noticed it's accessible through settings > my device > call in stock.
Anyhow, instead of moving from CM, have you tried something like this app to turn off the sensor in calls https://play.google.com/store/apps/details?id=com.itsme4ucz.screenoff
or tried to use the Tasker app to toggle it off? might be worth a shot.
EDIT:
There was a mod for this, so you're likely to find something around that will coincide with what your running on yours - see this: http://www.modaco.com/topic/362514-mod-disable-proximity-sensor-cm101-based-roms-only/
also have you seen this thread on issues with this in CM http://forum.xda-developers.com/showthread.php?t=2409698 ?
AND the other option is to try blowing air in might help, just in case it isn't related to your screen crack....see also: http://forums.androidcentral.com/sa...edition/311795-s4-proximity-sensor-issue.html
(Proximaty sensor repairs/reset ) app in Google play fix the problem

[Q] screen off during calls

trying to help a guy i work with, he has a verizon galaxy s5, i think he turned off the prox sensor because the screen now will not turn off when he takes a call and puts it up next to his ear, I looked though all the settings and didn;t see the option to turn it on or off in there like i have on my note 3. Does anyone have an idea where samsung hide that option in the settings, any help would be appreciated
thanks
drew
drewopo77 said:
trying to help a guy i work with, he has a verizon galaxy s5, i think he turned off the prox sensor because the screen now will not turn off when he takes a call and puts it up next to his ear, I looked though all the settings and didn;t see the option to turn it on or off in there like i have on my note 3. Does anyone have an idea where samsung hide that option in the settings, any help would be appreciated
thanks
drew
Click to expand...
Click to collapse
I guess I thought this was normal behavior. This is news to me. Every other phone I've owned, when you put the phone up to your ear it turns off likely to conserve battery, and so the phone doesn't get too hot.
That is the normal behavior to turn off screen but I know there's a setting to make it so it'll stay on. At least there is on my note 3 and other phones I have had in the past. I just can't find it on his phone with the new layout of settings they did for the s5
Sent from my SM-N9005 using XDA Premium HD app

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