[Q] rooted galaxy s4 stuck on at&t logo screen. - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hello everyone,
I have a galaxy s4 that I rooted. Not really sure who I went thru. Sorry I know thats not helpful. But it worked fine and I enjoyed it. But it stared to be sluggish and overheat, which killed my battey. So I deleted some apps and that worked alittle but still was acting up. So I figured I back up verything and save my files to my laptop and do a factory reset. well it went right to the downlod screen (odin mode) pulling the battery doesnt work and hard reset doesnt work. so i tryed rooting it again and that didn't work either. (Using odin and a new .tar) but after doing that it now goes to the at&t logo screen and freezes. it cant go into recovery mode but it will go back into odin mode. Im not sure what happened. I know its not bricked since it actually tries to start. Im just hoping someone out there knows anything i can do it get it to work again. Its only month and half old.8^( please help.

Do you know what firmware you're on? Is it mf3?

ziggityzac said:
Hello everyone,
I have a galaxy s4 that I rooted. Not really sure who I went thru. Sorry I know thats not helpful. But it worked fine and I enjoyed it. But it stared to be sluggish and overheat, which killed my battey. So I deleted some apps and that worked alittle but still was acting up. So I figured I back up verything and save my files to my laptop and do a factory reset. well it went right to the downlod screen (odin mode) pulling the battery doesnt work and hard reset doesnt work. so i tryed rooting it again and that didn't work either. (Using odin and a new .tar) but after doing that it now goes to the at&t logo screen and freezes. it cant go into recovery mode but it will go back into odin mode. Im not sure what happened. I know its not bricked since it actually tries to start. Im just hoping someone out there knows anything i can do it get it to work again. Its only month and half old.8^( please help.
Click to expand...
Click to collapse
My friend I believe you have the MF3 firmware on your phone. You have pretty much crashed it all together now. My suggestion is take it to a Best Buy Samsung Experience Shop and sweet talk them into restoring it. They can do it, and they can do it for free.

agent929 said:
My friend I believe you have the MF3 firmware on your phone. You have pretty much crashed it all together now. My suggestion is take it to a Best Buy Samsung Experience Shop and sweet talk them into restoring it. They can do it, and they can do it for free.
Click to expand...
Click to collapse
hhhmmmmm... im pretty good at sweet talking.. so they really can restore it? that would be awesome. i know where ill be going right after work now. i owe you a huge hug if this works haha ill post again when i get back from best buy. thanks for the advice man

Just remember it has to be a best buy with a Samsung Experience store in it. A regular best buy clerk/rep will have no clue what you're talking about.

xBeerdroiDx said:
Just remember it has to be a best buy with a Samsung Experience store in it. A regular best buy clerk/rep will have no clue what you're talking about.
Click to expand...
Click to collapse
yea they sure dont.. I went into best buy and went right to the samsung kiosk but no1 was there and someone came over and told me to go to the best buy mobile and they said they cant do it. I guess ill sit around till someone smart shows up here.. haha

Related

[Q] Suddenly won't boot, help

I have a Galaxy S as shipped by Bell Canada. It doesn't have the 3 button download mode so I'm staying away from 3rd party roms for now.
It is unlocked and rooted. All has been well until today. I had it off for a while to use the SIM in another phone. When I turned it back on it asked for the SIM unlock code. I Dismissed that and checked the phone, all seemed well other than no SIM activation. I turned it off and removed the SIM and now it won't boot. I get the usual logo, the song, and for a long time the S logo. If I wait long enough it then appears to be off. If I press the back or menu key they will light up but that's it. I can't do anything else other than pull the battery.
I tried the hard reset with holding volume down and tap the power button. That only turns it back on with the same problem. The actual SIM is fine and working in another phone.
Is there anything I can do? If I could hard reset it I'd take it back to the store but I hesitate for now while it still contains my data.
this is a problem i have just posted about a couple of mins ago
but i can get it recovery mode and fatory reset with the vol up, home and power
then it will boot but obviously i have to then reset everything from scratch which is really annoying so anyone got any idea re this
lucky for you that you can get into recovery. Right now I'd be happy with a hard reset, it doesn't take long to rebuild the setup. I'd like to know who decided to remove the recovery mode, that's evil and keeps me from simply resetting the device.
its all the apps re downloading and installing them and resetting up accounts and swype and all that lot need a fix asap
do you know what version of andoid you are running
yes but at least you can get a working phone again, I can't without being able to get into any boot menus. Honestly it only takes 30 minutes to setup again from scratch. I'm on 2.1 and what I find at least on my HTC when it had 2.1 is that I setup the google account, let it sync contacts etc, then from Market Downloads I'll see listed all my apps that were previously installed. As long as I don't leave that screen I can install each app one after the other. Or a proper backup....
Any other magic key combos to reset this thing???
did you try hooking up to kies?
Yes but that does nothing since it never fully boots.
3rdcoast said:
I have a Galaxy S as shipped by Bell Canada. It doesn't have the 3 button download mode so I'm staying away from 3rd party roms for now.
It is unlocked and rooted. All has been well until today. I had it off for a while to use the SIM in another phone. When I turned it back on it asked for the SIM unlock code. I Dismissed that and checked the phone, all seemed well other than no SIM activation. I turned it off and removed the SIM and now it won't boot. I get the usual logo, the song, and for a long time the S logo. If I wait long enough it then appears to be off. If I press the back or menu key they will light up but that's it. I can't do anything else other than pull the battery.
I tried the hard reset with holding volume down and tap the power button. That only turns it back on with the same problem. The actual SIM is fine and working in another phone.
Is there anything I can do? If I could hard reset it I'd take it back to the store but I hesitate for now while it still contains my data.
Click to expand...
Click to collapse
Same thing happened to my phone, but a factory reset did nothing. The internal SD card gave out. Phone is now sent away for 3 - 6 weeks awaiting repair.
my phone did this to me today too, I was just about to post about this when I saw this thread.
So its an SD Card problem? theres no hope of getting it fixed without sending it in?
Yes I think it is the internal card meaning there isn't anything good enough to reset to. I walked the phone over to the store and I'll have to wait for new stock next week. Actually I'm lucky they will exchange it since I bought it outright which apparently is "against policy" even though they list a no contract full price. We'll see how it goes next week but overall I despise the telco industry in this country.
3rdcoast said:
Yes I think it is the internal card meaning there isn't anything good enough to reset to. I walked the phone over to the store and I'll have to wait for new stock next week. Actually I'm lucky they will exchange it since I bought it outright which apparently is "against policy" even though they list a no contract full price. We'll see how it goes next week but overall I despise the telco industry in this country.
Click to expand...
Click to collapse
i went to best buy today to try and exchange it, and apparently they only have a 14 day exchange policy with phones despite it saying 30 day on the receipt, anyhow i phoned samsung and they said i have to go through bell, even though im using the phone on telus, so that should be interesting.
So all the people that are having this problem have the Bell model?
Today i got mine off eBay, as soon a i turned it on, i get exactly the same thing.
It wont load into Android, i see that galaxy S logo and then black screen.
If i go into recovery i see "cant mount SD Card".
The more is search this forum the more i see that all the people with this problem are owners of the Bell i9000M model.
I seriously think they have some defect with the manufacturing line of the phone.
Have you guys installed any firmware on your phone before this happened?
mine is like that out of the box.
Mine is the same Bell model. There seems to be some issues with them which makes the lack of download mode even more dangerous. Right now it doesn't feel like the warranty is going to cover us for problems not our fault. I hope they replace it next week but if it still lacks download mode I'll remain nervous.
Seems like everyone is with the Bell model but my questions is:
Have you guys installed another firmware than the factory one which caused this to happen?
Are you running Stock?
We need to try and narrow this down as i am seeing too many posts about this issue, and they are with the Bell model.
clubtech said:
Seems like everyone is with the Bell model but my questions is:
Have you guys installed another firmware than the factory one which caused this to happen?
Are you running Stock?
We need to try and narrow this down as i am seeing too many posts about this issue, and they are with the Bell model.
Click to expand...
Click to collapse
i put new firmware on it last week, can't remember what it was but it was upgraded through kies so it's one samsung pushed to me, not a froyo unstable one.
bigc_13 said:
i put new firmware on it last week, can't remember what it was but it was upgraded through kies so it's one samsung pushed to me, not a froyo unstable one.
Click to expand...
Click to collapse
Thanks. if it was pushed to you via Kies i assume you were running stock JH2.
So it just stopped booting out of the blue?
To the OP: have you install any firmware on your device before this happened?
clubtech said:
Seems like everyone is with the Bell model but my questions is:
Have you guys installed another firmware than the factory one which caused this to happen?
Are you running Stock?
We need to try and narrow this down as i am seeing too many posts about this issue, and they are with the Bell model.
Click to expand...
Click to collapse
I haven't flashed any 3rd party roms. I did do the official update via Keis which even at the store today they reminded me that I should do the update.. That update seemed to go well and has been working for over a week until I turned it off for an hour. It still isn't clear if the disabled 3 button mode is hardware or software related but we all seem to have that in common too. So before they dismiss the whole thing and we get hosed over technicalities such as unlocking it should be clear that there are clear defects in these phones as far as I can tell.
I want to be comfortable that I'm not left out of hundred of dollars just because I choose to buy it outright and not be tied to contracts. Samsung has to play nicely because it is their phone. Bell has to play nicely because they are bringing them in and distributing to retail. What carrier I use should be irrelevant because the problems are not related to usage.
FYI, the clerks went off for conference to decide if I somehow got the phone against policy. Either they trust my story or I got mine moments before they got the memo about not selling outright.
clubtech said:
Thanks. if it was pushed to you via Kies i assume you were running stock JH2.
So it just stopped booting out of the blue?
To the OP: have you install any firmware on your device before this happened?
Click to expand...
Click to collapse
Same here, stock JH2 from Kies. Not rooted. Boots to Galaxy S logo, then black screen. Mine is sent in for repair... Almost two weeks now.
Seeing more and more of this being posted. There is obviously some issues with this phone.
clubtech said:
Thanks. if it was pushed to you via Kies i assume you were running stock JH2.
So it just stopped booting out of the blue?
To the OP: have you install any firmware on your device before this happened?
Click to expand...
Click to collapse
Our posts crossed..
Yes I believe mine had the JH2, the official keis offered firmware. I was looking forward to the biggie update at the end of the month so wasn't about to risk bricking before then. Irony stepped in anyway.
I'm a bit nervous until I get a new one. At that point if the 3 button mode still doesn't work I'll remain nervous that I'll get another potential brick.
edit-> yes, I simply shut it down for an hour or two to use the SIM in another phone to test that phone. At next boot it died. I knew something was wrong when the logo stayed up for much longer.
I have the 3 buttons enabled so it is not related to the 3buttons being disabled, however when i boot into recovery it clearly displays an error that it can not find the internal SD.
There is definitely something wrong with the Bell Galaxy S corrupting itself.
I bought mine from an eBay seller, he is saying the phone booted fine when he shipped it but when i opened the box today i only got this black screen after logo.
Gladly the seller will take it back.
Maybe this is why there are shortages everywhere in Canada. I hope the caught this up and are fixing it with the new batch.

[Q] mytouch 4g wont turn on

so my mytouch 4g wont turn on even with a different battery. i plug it it in and it gives me a flash on th screen but thats it. any suggestion without sending it in
Take it to a tmo store, they'll swap it.
I got it off of Craigslist I think it was previously tampered with
Sent from my HTC Desire using XDA App
so i was in the process of doing a custom splash screen last night. i went through all the instructions on how to push the custom splash through terminal. everything went how the instructions said, but once i reboot it my phone turned off and never came back on. it doesnt power on, boot into recovery, nothing! i put the phone to charge and the red light comes on on the top left but when i take it off the charger it stays on.
i been rooted for about a month now and i was running cm7 build 8 when this happened. i just want to see if anybody has any idea on what going on. i tired everything i can think of. taking out the battery and normally powering on and nothing. taking off the battery and volume down and power to boot into recovery and nothing. taking off the battery, sd card, sim, putting back the battery and doing both normal power on and to boot into recovery and nothing.
First of all you just hijacked the guys old dead thread and second it sound like you just bricked your phone. As there is boot animation and there is slash screen. Seems like you flashed wrong thing. If the screen don't even turn on its dead then.
Sent from my HTC Glacier
Don't flame the poor guy! He's got it bad enough as is! And he didn't flash the "wrong thing" there are several threads on flashing splash screens in this phone's forum. Cut the guy some slack. He knows it may be bricked, he's just hoping it's not. And he was hoping for someone to provide some possible help. Not be be given **** for not opening a new thread.
i thread jacked because the thread was old and didnt want to clutter by starting a new one when im having some what the same problem. but no i pushed the splash image. i had already flashed a boot animation a few day back. i had call of android running on my phone as a boot animation. i just want to know is theres other methods of reaching hboot or recovery.
First of all don't put words in my mouth as my post does not contain any flame, second when I said wrong thing I meant he may not have meet the requirement for the splash image if he did correctly then obviously he would have had it up and running. Best thing for him would be going back to the original thread where he downloaded the image and asking the OP and troubleshoot it but at this point its to late all he can do now is warn others.
But if his phone is not old lol he can social engineer and play the victim card and send it back to HTC but first would be trying TMo saying he didn't get the POST OTA as he had PRE OTA and when he try to install the OTA it went blank and act like he has no idea what is going on, as he simply just want the phone to work or he will cancel service and do acting best of his life.
i already know i probably super bricked it. becuase ive bricked it before but not like this. i was able to fix it very quickly before. its like if the phone just doesnt have a battery. im just going to wait to see if anybody else has any more input. if not ill head to the tmo store see what they can do.
BlackSHELF said:
But if his phone is not old lol he can social engineer and play the victim card and send it back to HTC but first would be trying TMo saying he didn't get the POST OTA as he had PRE OTA and when he try to install the OTA it went blank and act like he has no idea what is going on, as he simply just want the phone to work or he will cancel service and do acting best of his life.
Click to expand...
Click to collapse
I do apologize for using the word flame. It was too strong. But I get fired up when people criticize instead of offering insight. If you had posted the above paragraph first, I wouldn't have had any issues. This is good and viable option. Albeit a last resort, but much better than criticizing for thread jacking. And I am the OP of the thread that he's using and am doing EVERYTHING I can to help him figure out a way to get this resolved.
coupetastic-droid said:
i already know i probably super bricked it. becuase ive bricked it before but not like this. i was able to fix it very quickly before. its like if the phone just doesnt have a battery. im just going to wait to see if anybody else has any more input. if not ill head to the tmo store see what they can do.
Click to expand...
Click to collapse
ok, I just got caught up on your issue. I am going to do a little research and see if I can come up with anything to maybe help. Do you have adb set up? What recovery are you running?
Same thing happened to me, flashed a rom rebooted and the phone never turned on again.
thanx every one for trying to help. i tried everything i can think of and i could not get that phone to power on at all. it was completely dead. so i went to the tmo store by my pad and they gave me a brand new one. now i just need to gain s=off on this one which i cant do for some reason. i dont know why since it was fairly easy to gain s=off on my other mt4g. ill figure out though.
coupetastic-droid said:
thanx every one for trying to help. i tried everything i can think of and i could not get that phone to power on at all. it was completely dead. so i went to the tmo store by my pad and they gave me a brand new one. now i just need to gain s=off on this one which i cant do for some reason. i dont know why since it was fairly easy to gain s=off on my other mt4g. ill figure out though.
Click to expand...
Click to collapse
Don't know if you used this guide yet or not but I will post it anyway http://forum.xda-developers.com/showthread.php?t=858996
toby4059 said:
Don't know if you used this guide yet or not but I will post it anyway http://forum.xda-developers.com/showthread.php?t=858996
Click to expand...
Click to collapse
I aready got s=off but thanx anyways.
Sent from my CM7 Glacier using XDA App
Hi.
I had the same problem on my htc glacier (mytouch 4g) which was turn it on, stuck on the htcwelcome screen, keep loading and then turn off automatically. My phone is rooted and cusome flashed to the new htc 3.0 sense when this happened, i did a back up and restore to the oem mytouch sense and now it is working just perfectly. So if your phone is rooted you might give it a shot and hope it will work again
i had same prob kinda
i flashed a rom was useing it for a week and today i went to use camera and while camera was loaded the screen shut off like not beining used it did the crt thing and all then it wouln't come out of it so i pulled battary after like 5 min of a lighted black screen and went to power phone back on and nothing like no batt.....
anyways what i was geting to is that i called tmoble and they said it sounded like a hardware problem if you can plug it in to wall or car charger and nothing.. when i plug it into a usb on pc i get
hsusbs or something so u all might want to look into that.
i have s mytouch 4g it wont boot
i rooted my mytouch 4g ussing gfree and then i installed sense 3.0 rom and it worked then force closed left me in bootloader then from there flasheed cm7 worked good for 15 days then said force closed again then never turned back on aghain now when i plug it back in it tells me cannot install drivver software and it recognizes it as qhsusb_dload any solutions or its a gonner contact me at [email protected]

how not to update a rom

i was updating my vibrant phone in kies and i thought the file was still being downloaded when i received a call.
i took the call and got off as soon as possible.
when the installation finished it started to reboot but never made it and i have not been able to get any kind of start-up screen at all.
i am totally bricked.
before the update i was able to get into download mode but no more.
no two button or three button combos work.
i am leaving the battery out all night and will try again tomorrow but i am not hopeful.
moral of the story is take out the damn sim card when updating so as not to screw up the download.
sigh.
anyone have any ideas what to do with the boat anchor besides trying to talk t-mobile into taking it back.
Same thing happened to me a while back.
the only way of resurrecting your phone if its COMPLETELY bricked is to use a JIG box... Google it... Otherwise its basically paperweight and if you have insurance call it in lost or stolen.
You corrupted the bootloader.
all the jig boxes say they get the phone into download mode.
however one of the ebay vendors says:
If your phone screen is always black, turn it on and if it stays completely black, then sorry, but NO USB jig will help you.
so i don't understand how the jig will help me since i cannot get any response from the phone at all.
how is the jig wired.
do you know.
thanks.
irv
You should have put it into airplane mode :/.
buru898 said:
You should have put it into airplane mode :/.
Click to expand...
Click to collapse
should have not used that POS called Kies
He shouldn't have answered the phone.
Sent from my SGH-T959 using XDA App
You can try the jig it may work for you connextion2005 sells for 8 bucks. You can try to push the bootloader through adb, don;t know you exact situation. If those don't work then you could return it and clam under warranty that the it got jacked up when updating on Kies, and get a new phone. (refurbished one probably)
Good luck
This happened to me a while ago and i could not get into recovery or download mode at all. I did the search on the forums, and there was a way to get it back into download mode. Just search it and it might work for you. i'm sorry i don't remember the method itself but good luck.
EDIT: this is not it, but try the "no-boot method"
http://forum.xda-developers.com/showthread.php?t=848737&highlight=download+mode
irv6744 said:
i was updating my vibrant phone in kies and i thought the file was still being downloaded when i received a call.
i took the call and got off as soon as possible.
when the installation finished it started to reboot but never made it and i have not been able to get any kind of start-up screen at all.
i am totally bricked.
before the update i was able to get into download mode but no more.
no two button or three button combos work.
i am leaving the battery out all night and will try again tomorrow but i am not hopeful.
moral of the story is take out the damn sim card when updating so as not to screw up the download.
sigh.
anyone have any ideas what to do with the boat anchor besides trying to talk t-mobile into taking it back.
Click to expand...
Click to collapse
jamesd86 said:
should have not used that POS called Kies
Click to expand...
Click to collapse
I've never used kies just like I never used activesync .
the no boot method didn't work for me.
i will probably try the jig method one of these days but i don't have much hope for that either.
airplane mode is a good idea when updating..
should be mentioned more often.
what do people use instead of kies for updating and backups.
thanks
i made my own jig with a 301k resistor and a usb connector and there was no joy.
i think i am dead in the water.
i am thinking of getting a phone with a broken screen and swapping out the screens.
is that a tough job?

[Q] Problems with Galaxy 5s 900S (CLONE)

Hi. I have a Samsung Galaxy 5s SM-900S. I discovered after buying it that it is a clone. Oh well!
I rooted it using Root Genius (Chinese) from Shuame download.
It was working great. Then I deleted some bloatware apps, and disabled others.
After that, all hell broke loose. I was stuck in a flash screen boot loop.
A techie friend put the phone in download mode, and it was able to open up, but no home page.
Then he downloaded Nova launcher, and I got my home page back.
But it was a slightly different home page.
The phone originally said 900T (under- about device), but I know it is G900S (from 3 apps that display the phone specs).
Now it says G900.
The problems now are:
1. my phone dialer disappeared. I downloaded another, but it wont ring when a call comes in
2. Every few minutes when doing anything, I get a message- Unfortunately, the process android process.acore has stopped.
I then must press the ok button to continue.
Can anyone help me? Do I need to flash a new ROM?
I don't wantto reset to factory settings if I can avoid it.
I am a newbie. But I learn fast.
Any help will be greatly appreciated!
Arnele
arnele said:
Hi. I have a Samsung Galaxy 5s SM-900S. I discovered after buying it that it is a clone. Oh well!
I rooted it using Root Genius (Chinese) from Shuame download.
It was working great. Then I deleted some bloatware apps, and disabled others.
After that, all hell broke loose. I was stuck in a flash screen boot loop.
A techie friend put the phone in download mode, and it was able to open up, but no home page.
Then he downloaded Nova launcher, and I got my home page back.
But it was a slightly different home page.
The phone originally said 900T (under- about device), but I know it is G900S (from 3 apps that display the phone specs).
Now it says G900.
The problems now are:
1. my phone dialer disappeared. I downloaded another, but it wont ring when a call comes in
2. Every few minutes when doing anything, I get a message- Unfortunately, the process android process.acore has stopped.
I then must press the ok button to continue.
Can anyone help me? Do I need to flash a new ROM?
I don't wantto reset to factory settings if I can avoid it.
I am a newbie. But I learn fast.
Any help will be greatly appreciated!
Arnele
Click to expand...
Click to collapse
I'm just going to let you know right now... You're not going to get support in an official device thread for a clone.
I`m sorry you got scammed mate, try to get your money back or file a police report for fraude if the device was advertised as a genuine Galaxy S5.
There is no support for this (also not by the manufacturer) device and even finding a working rom wil be very difficult.
Good luck and hope you learn from this, if it sounds to be too good to be true, it usualy is
Sad to say, but he's pretty much out of luck. Scammers know they're selling a phone that's not genuine, so chances of getting money back are slim to none. Police also don't care. If you bought it with cash just take this as a life lesson, because there's pretty much nothing else you can do.

Samsung Note 4 Reactivation Issue!!? Please help me Anyone

Hi guys i just baught my first android device its a note 4 , i had never used a samsung phone before, it was a used one cuz the brand new was a little expensive for me, so i got this phone and used it like a weak or more but then i found his samsung account in settings so i tried to contavt him to remove it and i couldnt remove it myself, soni decided to do a factory reset , i got tutorial on google and when i resetted it everything was going great life was awesome ,
But when i connected it to wifi its just stuck there asking for a samsung account, i tried entering my samsung account and a friend's too so it is bricked , i cried like a little B*tch overnigbt and wokeup and now im posting on xda forums , everything is destroyed in my life except hope, maybe one day a great person who will read my story reply me and give me a solution, this little piece of crap is nothing more then a brick now, please gentle man help me,
Btw will downgrading help me? I think its on lollipop or marshmallow
alihassan1397 said:
Hi guys i just baught my first android device its a note 4 , i had never used a samsung phone before, it was a used one cuz the brand new was a little expensive for me, so i got this phone and used it like a weak or more but then i found his samsung account in settings so i tried to contavt him to remove it and i couldnt remove it myself, soni decided to do a factory reset , i got tutorial on google and when i resetted it everything was going great life was awesome ,
But when i connected it to wifi its just stuck there asking for a samsung account, i tried entering my samsung account and a friend's too so it is bricked , i cried like a little B*tch overnigbt and wokeup and now im posting on xda forums , everything is destroyed in my life except hope, maybe one day a great person who will read my story reply me and give me a solution, this little piece of crap is nothing more then a brick now, please gentle man help me,
Btw will downgrading help me? I think its on lollipop or marshmallow
Click to expand...
Click to collapse
I am willing to bet the phone is not bricked.
Try switch it off, (remove battery and put back in if necessary).
Then all at same time press power on, volume down and home button. When it vibrates let the buttons go. this should get to download mode.
If you see that yellow triangle you can be saved.
Then you need to get a Stock rom from Sam Mobile, for your model of phone. SM910F ???
Download program called PC Odin.
The rest you will see on you tube etc. How do I flash stock rom on Galaxy note 4.
If your lucky you will have a perfectly good phone. :laugh:
Either way you have nothing to lose.. If Download mode can be reached, there is a fix for your phone.
Hey sorry for late reply,i just went to the "experts" who had somekind of "box" callef device and he fixed it for me , octopus box or something. So i sold the phone and got a moto x plau xt1562. I didnt like the touchwiz vibe anyway. Love the stock android experience.

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