Phone Bricked - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Hello,
I think that my phone is bricked, wanted to check to see if anyone had advice... it is the last day of the sprint 30 day guarantee thing for me, I believe... but don't know if it works for bricked phones so not sure what to do.
Anyway, it was running the Negalight Wonderrom with KT Kernal, think TouchWiz, and everything else default but for installing a few apps.
Ran Comadose + Crossbreeder last night, rebooted was working fine... then turned it off and went to bed as my upstairs charger wasn't working.
Went to bed, woke up, and it wouldn't turn on. I am currently pulling the battery for 10 minutes to see if that will work to fix it.... but haven't been able to get a response via power, home, vol up or power + vol down.
Pretty sure that Samsung would charge me if I sent it in?
Please advise.
(Also, going to contact some smaller shops in the area that I see on craigslist alot that may know what to do...)

tisdadd said:
Hello,
I think that my phone is bricked, wanted to check to see if anyone had advice... it is the last day of the sprint 30 day guarantee thing for me, I believe... but don't know if it works for bricked phones so not sure what to do.
Anyway, it was running the Negalight Wonderrom with KT Kernal, think TouchWiz, and everything else default but for installing a few apps.
Ran Comadose + Crossbreeder last night, rebooted was working fine... then turned it off and went to bed as my upstairs charger wasn't working.
Went to bed, woke up, and it wouldn't turn on. I am currently pulling the battery for 10 minutes to see if that will work to fix it.... but haven't been able to get a response via power, home, vol up or power + vol down.
Pretty sure that Samsung would charge me if I sent it in?
Please advise.
(Also, going to contact some smaller shops in the area that I see on craigslist alot that may know what to do...)
Click to expand...
Click to collapse
are you sure that the battery is charged? and also your sprint guarantee only lasts 14 days so your well overdue and unless you have TEP its unlikely sprint will just give you another phone without a fight

Do you have TEP on the device? If so just take it in to a sprint store and tell them that it won't turn on. They're not going to known if you rooted if it doesn't turn on.
Sent from my SPH-L720 using XDA Premium 4 mobile app

TKS3 said:
Do you have TEP on the device? If so just take it in to a sprint store and tell them that it won't turn on. They're not going to known if you rooted if it doesn't turn on.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I actually did have TEP, then it was removed when I sent it to samsung... but Samsung fixed it for free. Seems it was power port abuse or something... no idea how that could be but whatever.
Anyway, just got it back and was able to get online again and wanted to say thanks.

Related

G2 Shut off by itself this morning and won't turn on.

Early this morning, I unplugged my G2 from the outlet before leaving to work. The damn thing just shut off and won't turn on again...
I tried the power button, the optical pad button+power, took out the battery and back in multiple times, many times plugged in and not plugged in.
What a POS phone, I mean we get a 1.3gb usable space not the advertised 4gb, it also "corrects" itself with a hidden mirror OS so it's very difficult to root, plus the damn loose hinges and the screen ribbon exposed when the hinges are fully opened, the screen also has a very subtle yellow hue, plus reports of random reboots, market problem where google goggles won't install, live wallpapers crashing and freezing up, and finally the POS just dying on me when I need it for work.
If you have a G2 with no problems (yeah right) then congrats. I'm really considering withdrawing from the extended contract and going with the iFail.
Sorry for the rant, just a little pissed off and the customer service lady was a real *****.
ok
gjvah said:
ok
Click to expand...
Click to collapse
Yup. Oh BTW. The e39 is also a POS.
You're not alone, man. Between this and the Vibrant headache, I fear my days with T-Mo are numbered. It was a fun decade, but it doesn't look as if they plan to change their course anytime soon.
Unless, of course, they want to start carrying the Desire HD?
We'll see what G2 #2 brings tomorrow. If it's more of the same problems, I will be a disappointed man.
This happened to me too. But I managed to power it back on after fiddling with removing the battery.
Yeah my g2 refused to turn on a couple of times now without taking out the battery and putting it back in.
Sent from my T-Mobile G2 using XDA App
mrkev150 said:
Yup. Oh BTW. The e39 is also a POS.
Click to expand...
Click to collapse
Sweet observation. You should stay away from both then.
I don't blame you. T-Mobile's customer service has been **** for me too. First they tell me I can exchange it at the store only to have the store tell me no, sorry you have to ship it back. Then they make me pay for shipping, too. As far as the G2 goes, it broke while in my pocket, so no thanks. Maybe they'll rework the hinges soon. Otherwise, I'm just gonna use this crappy ass G1 until the Desire HD comes around.
mines shut off this morning.. first, my on-screen Android Keyboard went missing.. so I shut it off, turned it back on. Then it asked me if I'd give access permission to Google App Engine?? Are they going to start monitoring my apps now?? Just asking? Don't know what that does.. anyways, so after that.. my G2 just sat there til I wen t to go check the time and my phone was off! tried to turn it back on and it wouldn't! So I took the battery out and rebooted. Its on now but this is the second time this week! And not to mention my hinges are starting to become an issue as well! Not cool! They need to bring the Desire HD over so I can replace my G2 with that!
Yeah it happen to my g2 as well. This phone is really not making my android experience any good. tmo need to address these issues ASAP, and i work for them!!! im going to check the "known issues" on the g2 when i get into work 2mrow and see wat is up with this.
i suggest you all who is having these issues to give tmo a call so they have enough calls from customers to generate a ticket with HTC and lvl3 techs to address these issues. Just because tmo is not on these forums and reading about customers issues.
my phone turned off yesterday and also this morning. idk if maybe me trying to snooze the alarm accidently turned it off so im putting my phone in a diff location tonight and checking tomorrow-- if its off tomorrow im calling tmo asap!
My G2 just shut off itself when I was replying to a text. I pulled the battery and reseated it and try turning on but it does not do anything. If I connect it to the charger, the orange charging led just flashes on and off. It's been 20 minutes and I have not been able to turn it back on.
OMG, the desire's symptom comes to G2
Mine as well.
Well my G2 just turned it self off as well today. It was unresponsive to the power button. Took battery out and re-installed and powered back on and has been working ever since but thats just not right.
Edit: Not sure if this is worth anything but this happened shortly after I put the market widget on my home. I've had Beautiful Widget running for a week so don't think that was the problem but not even sure if the market one caused it but thought it might be worth mentioning.
Mine has also soft reboot back to the G2 screen 2 or 3 times now. Dunno what's going on
Sent from my T-Mobile G2
I have had this happen twice. In fact, my phone is in that state now. I am going to the TMO store. However, if I decide to return the phone, it isn't for this issue alone. As a side note, I thought this had happened to me with the TMO phone I was playing with in store before I bought mine.
If you take the battery out, wait about 10seconds, and re-install it you will be able to power the phone back up. Anyway, this behavior could be due to either a bad part or a driver problem.
*UPDATE*
Sadly, after talking to the TMO rep at the store, I elected to return the phone rather than exchange. While they wouldn't say how many, they have gotten "several" phones back because of this. My hats off to the Seattle TMO store as they made the return non-hassle and because I was returning it due to a defect, I didn't have to pay the restocking fee.
gjvah said:
Sweet observation. You should stay away from both then.
Click to expand...
Click to collapse
Sound advice, especially regarding the e39.
Hey guys,
After another freeze, I was able to actually connect via ADB. The shell was working fine.
Anyways, I did a logcat, and I saw the attached code looping.
http://pastebin.com/DV3uVYJg
It just keeps looping on these audio logs.
Any thoughts?
Anyone else get logcats similar or different than this?
-oldsk00lz
Fuskand said:
This happened to me too. But I managed to power it back on after fiddling with removing the battery.
Click to expand...
Click to collapse
2nd that. 10 chars
I had the same issue with my phones screen would just shut off and I would have to pull the battery out just to get it back on. I called tmobile and the answer I get is "that is not a known issue but def we will look into it". So all I did was go back to a tmobile store and trade it out for another one. Hopefully this won't happen again.
Sent from my T-Mobile G2 using XDA App

Epic 4G Bricked?

I was coming from 2.2, wanted to go back to stock 2.1. Went through ODIN to load the DI18 stock modem/rom/kernel. Used same files before, but this time it failed on flashing for some reason. Anyways, now my device won't even power on. No Samsung logo, nothing. If I hold 1 and power. I can't even get to download mode. Plugging the USB cable while device is off doesn't even get the indicator light to come on, or even the battery charging logo thing. Ideas?
afive720 said:
I was coming from 2.2, wanted to go back to stock 2.1. Went through ODIN to load the DI18 stock modem/rom/kernel. Used same files before, but this time it failed on flashing for some reason. Anyways, now my device won't even power on. No Samsung logo, nothing. If I hold 1 and power. I can't even get to download mode. Plugging the USB cable while device is off doesn't even get the indicator light to come on, or even the battery charging logo thing. Ideas?
Click to expand...
Click to collapse
Did you try removing the battery, holding the power button, and then re-inserting the battery?
mattallica76 said:
Did you try removing the battery, holding the power button, and then re-inserting the battery?
Click to expand...
Click to collapse
Yea, just tried that , still nothing
afive720 said:
Yea, just tried that , still nothing
Click to expand...
Click to collapse
Was the battery fully charged when you started the process?
Congratulations, I believe you have a true brick. Looks like a trip to the Sprint store.
mattallica76 said:
Was the battery fully charged when you started the process?
Click to expand...
Click to collapse
Battery was about at 90%. Yea, sucks.
That is weird that the phone would go beserk if you had the Samsung drivers, ODIN and the DI18 files. I would try to pull the battery a couple more times alternating startups (i.e. try to boot into recovery, if that fails, pull battery, try to boot into download mode, if that fails, pull battery, try normal boot). If that doesn't work and you have a spare battery, try that battery. I would try everything before going to the store.
afive720 said:
Battery was about at 90%. Yea, sucks.
Click to expand...
Click to collapse
For future reference, you only need the di18 tar in pda to flash back to stock. It includes the modem and kernel already. The PIT file is used only when flashing individual components like the modem or kernel by themselves.
running_the_dream said:
That is weird that the phone would go beserk if you had the Samsung drivers, ODIN and the DI18 files. I would try to pull the battery a couple more times alternating startups (i.e. try to boot into recovery, if that fails, pull battery, try to boot into download mode, if that fails, pull battery, try normal boot). If that doesn't work and you have a spare battery, try that battery. I would try everything before going to the store.
Click to expand...
Click to collapse
Been trying it all morning. The Samsung logo doesn't even come on. It acts as if the battery is completely dead, no matter what you do. Download mode should have at least worked, I have never seen it happen.
afive720 said:
Been trying it all morning. The Samsung logo doesn't even come on. It acts as if the battery is completely dead, no matter what you do. Download mode should have at least worked, I have never seen it happen.
Click to expand...
Click to collapse
If you can't get into download mode, your bricked. I'm not tryin to be a negative Nancy, just sayin. Don't worry, it happens to the best of us. I bricked an Epic once because I checked re-partition instead of Auto-Reboot.
mattallica76 said:
If you can't get into download mode, your bricked. I'm not tryin to be a negative Nancy, just sayin. Don't worry, it happens to the best of us. I bricked an Epic once because I checked re-partition instead of Auto-Reboot.
Click to expand...
Click to collapse
That's what I meant, I have the PIT and TAR files and I just flash, did it a number of times to this day with no issues. I just don't understand how it is possible to get to the point where download mode would not even work. I had my phone replaced 3 weeks ago for earpiece being blown too.
afive720 said:
That's what I meant, I have the PIT and TAR files and I just flash, did it a number of times to this day with no issues. I just don't understand how it is possible to get to the point where download mode would not even work. I had my phone replaced 3 weeks ago for earpiece being blown too.
Click to expand...
Click to collapse
That's the nature of the beast. I always feel like I'm playing Russian Roulette with odin ever since I bricked that one.
mattallica76 said:
That's the nature of the beast. I always feel like I'm playing Russian Roulette with odin ever since I bricked that one.
Click to expand...
Click to collapse
You know, I've had TEP for awhile, never used it. Took it off, then Earpiece goes out and now this/
..I had the exact same thing happen took to the Sprint store...forgot to clear out my sd card completely and found out it was rooted...but the techs at sprint can tell when the phone is bricked because a normal unrooted phone doesn't have that problem....try to bs your way thru ut otherwise TEP will not cover....sorry bro
Sent from my SPH-D700 using XDA App
it happened to me once back in the samsung moment days... Just clear ur memory card and take it to sprint...
tell them it just won't power on and you don't have another battery or charger to check what it is...
xcolt45 said:
..I had the exact same thing happen took to the Sprint store...forgot to clear out my sd card completely and found out it was rooted...but the techs at sprint can tell when the phone is bricked because a normal unrooted phone doesn't have that problem....try to bs your way thru ut otherwise TEP will not cover....sorry bro
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
"Normal unrooted phones", can have that problem. I've seen someone plug their phone into a car charger and then ZAP! Instabrick. When I took mine back to the store, they didn't even question me as to what happened. They saw that it would not turn on, and swapped it out for another one.
I think the op said that he/she deactivated his/her TEP though. Hopefully you are a premium Sprint user and can get an upgrade price for a new phone.
running_the_dream said:
I think the op said that he/she deactivated his/her TEP though. Hopefully you are a premium Sprint user and can get an upgrade price for a new phone.
Click to expand...
Click to collapse
I got it 30 day bounced to a new Epic basically. Didn't cost me $35 even .
Nice! Happy to hear it
I had a very similar experience, when the "Official" DK28 release first became available.
I was already running a custom rom, and found that I had the official DK28 required detection of the stock rom, so I figured, it would be no big deal to flash back. I followed the instructions explicitly, and bricked it.
After struggling with it for about 4 hours, I decided a trip to the Sprint store in the morning was the best remedy.
It was only like 10 days after I bought it, and I went back to the store where I bought it. I just said "It won't start up. I'm not sure what's going on with it." and the Sprint store rep proceeded to fumble around with it for about 10 minutes before she finally goes "Hmmmm, I've never seen anything like this before. Let me go grab another one from the back." and I got a 2nd headphone set/ac-usb adapter in the process.

[Q] I have a true brick (I guess) on GT-I9000 Galaxy S - now what?

Today i flashed my Tab with Gingerbread 2.3.3 for the forth time after Moding it a bit while having the Galaxy S plugged in and of course Odin flashed both...
so probably it changed the bootloader on it and now the Galaxy S wouldn't respond to anything,
button combinations dont work
plugging usb and then holding Vol-Up + Vol-Down while slipping battery back does nothing, I even tried the mythical Hair dryer and that took me nowhere
... its dead.
I read somewhere that the JIG is not for my case so i skipped it...
now what? is there anything else i should try? if not, is taking it to good ol' Sammy going to do me any good?
or should i just consider it a very expensive piece of home decoration.
***PS sorry if i posted this in the wrong section.
i had a soft brick on a vibrant last night and the only thing that worked for me was pressing the vol up and down and THEN plugging in the usb to the computer.... then the software loader screen came up allowing me to USE odin AND FLASH stock tmo os
devilsadidas said:
i had a soft brick on a vibrant last night and the only thing that worked for me was pressing the vol up and down and THEN plugging in the usb to the computer.... then the software loader screen came up allowing me to USE odin AND FLASH stock tmo os
Click to expand...
Click to collapse
well, good for you but as for me.. that didn't do the trick.. I am here hoping to get a magical answer but almost sure that this wont happen.. sammy should expect my visit soon
I Know
Are you under contract? and did you buy the phone from a certified retailer? if so you can say that your phone shut off and wont turn on. i bricked my phone twice (HTC EVO) and took it back to sprint and the replaced the phone because it was a "manufacturing default". hope this helps!
well that sucks, know how you feel except mine had a bit better of an outcome. sux
NannansDilema said:
Are you under contract? and did you buy the phone from a certified retailer? if so you can say that your phone shut off and wont turn on. i bricked my phone twice (HTC EVO) and took it back to sprint and the replaced the phone because it was a "manufacturing default". hope this helps!
Click to expand...
Click to collapse
well not exactly, i bought it when i was traveling and i am not quite sure our dealers here don't accept international warranties...
I just hope that they would know how to fix it, without costing me the price of a new one that is
You've probably thought of this already, but... are you sure your battery has enough juice left to boot up? Happened to me once and scared the heck out of me.
zwizzle said:
You've probably thought of this already, but... are you sure your battery has enough juice left to boot up? Happened to me once and scared the heck out of me.
Click to expand...
Click to collapse
Thanks for the Idea but yeah, My phone was at 95% when i Killed it with a bad flash
Sounds like you might need a jtag for it. There is a post on the home page portal maybe a page or two back on how to do it yourself or the guy over at mobile tech videos has a jtag service. It is used for bringing back the hard bricked devices.
I soft bricked my Nexus S last week, freaking scary!
It took me 6 hours to just it alive by trying over 20 method!

Bricked Tab P1010

I was trying update to GB.... and by accident nudge the usb cable off! Now its Hard bricked! It has no response at all (cant power on, no display, nilch!!)! Any ideas how to rescue it?
the future is bright, the future is Galaxy.
use the search and look for : how to recover hard bricked devices, I am pretty sure there is something you can do, and if everything fails get it to Samsung repair service and ask for help.
good luck my friend, the only advice I would give to the people who own such devices is DO NOT FLASH YOU TABLET FOR NOTHING! IT IS A USFUL TOOL TO READ AND MAKE PHONE CALLS NOT FOR BETA TESTING ALMOST ANY AVAILABLE ROM OVER THE NET.
Sent from my GT-P1000 using Tapatalk
Well, can you acess the download mode? (power button + vol down)
I have tried whats on the forum, pc dont recognise the phone, no button works at all and doesn't charge!
http://forum.xda-developers.com/showthread.php?t=1236273
I check this but nothing for p1010 anyone has pinouts for it?
the future is bright, the future is Galaxy.
I had the same problem, left it plugged into the charger for few hours then managed to get it into download mode, also found it went into some other kind of download mode rather than recovery when holding pwr+vol up
Sent from my R800i using xda premium
Well finally i decided to send it to Samsung. One week later to my surprise it came back repaired and they update to the latest firmware! Yahooooooo!
Well i guess its best to send it to Samsung first for the best results!
"in the brightest day in the blackest night, no Apple shall escape Android's might"
Glad you got your device back now root >:~} but when starting keep your hand away from the cable
Sent from my LT26i using XDA
May I ask what Samsung charged you to fix it? How you went about it?
Sent from my ADR6400L using XDA
Rpatton said:
May I ask what Samsung charged you to fix it? How you went about it?
Sent from my ADR6400L using XDA
Click to expand...
Click to collapse
Nothing! as long your device is still in warranty they won't charge you for it, they can check from your serial no. or if you still have the receipt. Go on samsung site and lookup your nearest service centre.
"in the brightest day in the blackest night, no Apple shall escape Android's might"
I've used this service before. Cost was total was $50 plus 1 way shipping to them. They paid the return shipping. I got it back within a a few days of them receiving it. Make sure to get unbrickable mod applied to it. Then you will never have to worry about bricking your tab again. Unbrickable mod is a hardware modification that makes your tab into a developer version of the tab. It kinda puts your tab into a a different download mode when you plug it into a usb port that lets your flash a new bootloader over usb if you accidentally delete yours.
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-tab-unbrickable-mod-repair/
And Rpatton I am sorry I didn't see your PM. I haven't been actually signed into xda very often until recently. I really recommend this service if you still have a tab in good condition. I was in the same boat you are in now for almost a year until I finally got off my ass a looked into getting it fixed. Although I haven't had to actually try using this mod, I know that it does work and there are tutorials out there about how to recover once you have this mod applied.
used them they are great a little hiccup with them but they fixed it got my tab back been using it like new since . Great service i would recommend it to anyone.

Everything Comes to an end.

So did my Nexus S (9020) Tonight, I Just tell how the story went on I believe. You geniuses Might help.
So Yes. I got My Nexus s from my teachers wife in a "defective condition" for 35 euro Back eight months ago, the front glass was cracked. it didn't bother me though so i used it until two weeks ago When i dropped it while i was in the city fooling around with an friend and the glass Literary "Shattered" i replaced it for 45 euro on an Ebay Discount, it was great Until last weekend.
Here is where my *story* gets tricky lol. I went to visit my best friends dad with him over the weekend, his father lives so far away from the city that the internet connection is an Modem with about 60kb/s of speed. before i went on i flashed the first ota of jellybean, yet when i at my friends dad's house wanted to use Adhoc from my Laptop (connected through Ethernet) it didn't work, Stock Google's Roms don't find these kind of connections. so i decided to flash back to cm9 which i had on my Internal Memory, it worked fine! i connected to the network i had setup and it went fine all night, then next morning my phone was shut off, even if it had been on the charger all night. so i turned it on and found a screen saying "Encryption Unsuccessful" and a Big fat "reset phone button" I thought it couldn't be that bad. every android has its days so i did what it said but got "Couldn't wipe data" in Clockwork mod's log. I did a full wipe and flashed my zip again, nothing. still the same damn error. i couldn't move files to my sdcard from the memory anymore either, neither formatting it. everytime i made any changes to it and unmounted it everything was back to normal. all the files where back for some funny reason, i searched it up and found some captivate users having the same issue, yet their way of fixing it using odin and stuff is as i know not available for the nexus s.. so i did the probably dumbed thing i could after coming home, i downloaded a zip with the stock nexus everything's, bootloader recovery and whatnot, and then flashed them using fastboot. realizing this hardbricked the device. it doesn't do anything anymore. so when i get home from vacation i try Adam Outler's Resurrector, or whatever its called. i have ubuntu on an netbook at home... Now tell me guys, do you think i can fix my phone again or is this a no-go? I would love to fix it as secondary phone as i Ordered an Galaxy nexus by now.. lol. x)
Will it power on at all?
Sent from my Nexus S 4G using xda premium
Xaelius said:
Will it power on at all?
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
Nope, it flashes quickly on the screen when you press the power, like it used to do before powering up, but the storage corruption doesn't seem to be fixable anyways on the nexus s. so i get another nexus s from my teacher himself for a little more money and use the old for replacement parts...
Battery is messed up??
g1user101 said:
Battery is messed up??
Click to expand...
Click to collapse
I have two and both are charged to 100% xD Anyways, got back on my lovely desire which is preferable and ordered an Galaxy Nexus straight away. It was time for an upgrade anyways!

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