Hey guys.
I let someone come into my home only for them to take off with my tablet.
It had Prey installed, but stupid me, had it forced stop at the time.
I also believe that I disabled GPS on it as well.
I bought stuff from the Google Play store so it has my credit card information.
I'm trying to find a way to change this online with a computer but I'm not seeing how to do this.
Any help on what I can or should do?
Thanks ahead.
As of now, all I want to do is to make sure my Google Play account is changed.
I can't afford it if someone starts buying junk on the tablet.
Please help and thank you in advance.
You should be able to access GooglePlay from a web browser anywhere and change settings, passwords, etc. https://play.google.com/store
Definitely change your Google password since its linked with other applications like Gmail.
Was android device manager enabled? if so send a wipe command to it
https://www.google.com/android/devicemanager?u=0
Oh, just remember that if you didn't disabled the config all transactions will require your password. But the best is change the password, as it'll log out all devices AFAIK.
"This Story Ends Where It Began" - Octavarium (Dream Theater)
Sent from my GT-I9505
XxLordxX said:
Oh, just remember that if you didn't disabled the config all transactions will require your password. But the best is change the password, as it'll log out all devices AFAIK.
"This Story Ends Where It Began" - Octavarium (Dream Theater)
Sent from my GT-I9505
Click to expand...
Click to collapse
It won't delete any already sync'd data though, so you may still want to run a remote wipe (or hope they restart it and Prey reboots).
Okay guys.
It's been a couple of months now but I think that I caught a break on this.
When I fired up Pandora the other day, on a replacement Nexus 10 device that I have, a new name appeared under that account.
I did a Google search and found her Facebook page and know where she lives, which is right here in town, along with her exact address and phone number.
I can go to the Google Playstore and see that it's being used every day, it just can't do a GPS location.
I can also see all of the music she is playing from it, practically in real time.
So what would be my options now?
I did have Prey installed but disabled that and the GPS in the settings.
I haven't tried to run Prey for about two months.
Right now, if the police show up at her residence, I can at least call the device and have it ring.
The detective working the case has this information, but since I'm such a low priority, what do you guys think would be my next move on this?
Thank ahead for any advice.
Hi,
If it was really stolen as you speak then it's better to call police or something. You just have to prove that it's YOUR tablet! Or it will be bad for her... Anyway, guess the case is solved now Sherlock.
"And We Think So Supersonic... And We Make Out Bombs Atomic." - Eagle Fly Free (Helloween)
Sent from my KitKat Nexus 10
Related
I'm wondering if there's any apps for HD2 that works like "mobile defense" for android that can track the cellphone via a computer and activate the stolen device's GPS to track it.
F-Secure Anti-Theft for Mobile
Here's a very recent freebie from F-Secure
(Anti-Theft for Mobile)
http://www.f-secure.com/en_EMEA/products/mobile/anti-theft-for-mobile/index_main.html
Remote Tracker - Antitheft Software
Here's another one;
http://forum.xda-developers.com/showthread.php?t=394203
Can any of this be activated or monitored by remote PC??? Cuz i actually have a block message service for my cell phone account.
Im using Lookout for mobile
https://www.mylookout.com/
"remotetracker" (no space is intentional)
this is the only anti theft that i managed to install. the other are all too compilcated.
will notify on sim change. sms command are case sensitive. locate command will always tell location unavailable even when google map locked on gps.
Zentury said:
Here's a very recent freebie from F-Secure
(Anti-Theft for Mobile)
http://www.f-secure.com/en_EMEA/products/mobile/anti-theft-for-mobile/index_main.html
Click to expand...
Click to collapse
this one is better. no need to use second phone. can also locate using cell id and show it on google maps, like latitude. good to find lost phone with the screaming features.
did you use the anti virus and firewall?
Som30ne said:
Im using Lookout for mobile
https://www.mylookout.com/
Click to expand...
Click to collapse
F-Secure sms to finland?
I've had F-secure anti-theft in my phone for a while now. The txt location service works great, and last month I tried changing the sim, and guess what, got a sms on my backup phone with the new sim's phone number, which is exactly what it is supposed to do.
However, i checked my itemized bill today, and see the program sent an sms to Finland immediately after texting me. The number was 358400112368 . Googled this number and only got two vague references to f-secure on a nokia. Why in the world would they need to txt their mothership about my sim? Anyone else using f-secure anti-theft? Please check your bill and let us know if it sent a txt to finland.
As far as using other similar programs:
Mylookout : never worked for me, website says searching, and times out.
remotetracker : Stay away from this program!! its txt request uses no password, so anyone who knows you have the program installed can secretly monitor you via sms. An intentional oversight from the developer perhaps? And pretty malicious at that too! Edit: got it, see post below.
ms myphone : free version can only check the daily sync log. I cannot initiate a location search unless i pay, or am I doing it wrong?
so, anyone with f-secure got the txt to 358400112368? I guess this post will be the only 3rd google search result for this number?
atlaswing said:
remotetracker : Stay away from this program!! its txt request uses no password, so anyone who knows you have the program installed can secretly monitor you via sms. An intentional oversight from the developer perhaps? And pretty malicious at that too!
Click to expand...
Click to collapse
wrong.
yes it does, if you dont set a password then yes, anyone can control it, , but set a password and it doesnt respond to control txts without it.
samsamuel said:
wrong.
yes it does, if you dont set a password then yes, anyone can control it, , but set a password and it doesnt respond to control txts without it.
Click to expand...
Click to collapse
my bad. thanks Samsamuel for the correction. i re-read the first whole page of that remoteTracker thread and the word "password" was never mentioned in his post or instructions.
as far as my original question regarding F-secure, anybody else see the outgoing text to finland when they change SIMs?
no worries.
i for one can't rate remotetracker highly enough. i cook my own rom, so its cooked in complete with settings, so its completely hard reset safe. only way to stop it working is by flashing.
that random text you mention sounds a little iffy, you tried emailing them? see what they have to say?
another vote for remotetracker.
It found my phone when left in a taxi
the F-Secure thing looks nice, i think im gonna try it this evening
lets see if it really sends a sms to finnland xD
I came across this thread, and just downloaded (didn't install yet) the f-secure app.
A couple things I don't understand.
I believe I have read posts here about needing a "backup mobile number", for the company to send SMS to, if something suspicious is happening with the phone.
But what if one only has one mobile number, no backup? Is the app then useless? (Couldn't there be an e-mail, or a call to the landline?)
Also, I see that besides giving this app away, F-Secure sells "mobile secuirty". (I guess that means anti-virus and such. Is that really necessary? I have never used an AV on my phone before, and never had a problem with that AFAIK.)
With the post about the SMS to Finland (probably company headquarters), it occurs to me, they may give away this anti-theft app, in order to get your phone #, and send you text messages advertising their AV app? I wouldn't want to get spammed with text messages. Has that happened to anyone using this?
remotetracker can send email
i've changed sim few time. fsecure only send sms to the assigned number (i know, i've itemized billing, and i can send sms internationally).
anyway, since it can never reply with correct location, and i've already figured out how to use remotetracker, i'm ditching it too. plus, fsecure will always pop up with it stupid checking for update while i'm using my phone. can't it check quietly?
atlaswing said:
I've had F-secure anti-theft in my phone for a while now. The txt location service works great, and last month I tried changing the sim, and guess what, got a sms on my backup phone with the new sim's phone number, which is exactly what it is supposed to do.
However, i checked my itemized bill today, and see the program sent an sms to Finland immediately after texting me. The number was 358400112368 . Googled this number and only got two vague references to f-secure on a nokia. Why in the world would they need to txt their mothership about my sim? Anyone else using f-secure anti-theft? Please check your bill and let us know if it sent a txt to finland.
As far as using other similar programs:
Mylookout : never worked for me, website says searching, and times out.
remotetracker : Stay away from this program!! its txt request uses no password, so anyone who knows you have the program installed can secretly monitor you via sms. An intentional oversight from the developer perhaps? And pretty malicious at that too! Edit: got it, see post below.
ms myphone : free version can only check the daily sync log. I cannot initiate a location search unless i pay, or am I doing it wrong?
so, anyone with f-secure got the txt to 358400112368? I guess this post will be the only 3rd google search result for this number?
Click to expand...
Click to collapse
when was the last time you used mylookout? A few months ago, it couldn't find the phone for me, but in the last month, it is working.
rumpleforeskin said:
another vote for remotetracker.
It found my phone when left in a taxi
Click to expand...
Click to collapse
Maybe I should try that one. Esp. for my son.
me said:
I came across this thread, and just downloaded (didn't install yet) the f-secure app.
A couple things I don't understand.
I believe I have read posts here about needing a "backup mobile number", for the company to send SMS to, if something suspicious is happening with the phone.
But what if one only has one mobile number, no backup? Is the app then useless? (Couldn't there be an e-mail, or a call to the landline?)
Also, I see that besides giving this app away, F-Secure sells "mobile secuirty". (I guess that means anti-virus and such. Is that really necessary? I have never used an AV on my phone before, and never had a problem with that AFAIK.)
With the post about the SMS to Finland (probably company headquarters), it occurs to me, they may give away this anti-theft app, in order to get your phone #, and send you text messages advertising their AV app? I wouldn't want to get spammed with text messages. Has that happened to anyone
using this?
Click to expand...
Click to collapse
what about getting a google voice number? Then you could send it there.
badai said:
i've changed sim few time. fsecure only send sms to the assigned number (i know, i've itemized billing, and i can send sms internationally).
anyway, since it can never reply with correct location, and i've already figured out how to use remotetracker, i'm ditching it too. plus, fsecure will always pop up with it stupid checking for update while i'm using my phone. can't it check quietly?
Click to expand...
Click to collapse
so fsecure you can't get a correct location?
nrfitchett4 said:
when was the last time you used mylookout? A few months ago, it couldn't find the phone for me, but in the last month, it is working.
Maybe I should try that one. Esp. for my son.
what about getting a google voice number? Then you could send it there.
so fsecure you can't get a correct location?
Click to expand...
Click to collapse
see my previous post. it always say location not available.
I just tried lookout. I like it more than remotetracker because it's easier to use (the online "dashboard" makes it easy). The thing I hated the most about remotetracker (and other apps dealing with coded SMS) is that I would have to use an authorized phone and the proper codes to do whatever I need to do. At least with lookout, I can just go online and kill all my data and locate my phone.
I tested the "locate" feature. It found my phone in 2 minutes, but it was a little over one mile away from my phone!
The "scream" feature: It's a loud firetruck-type siren...it was a little bad because San Bruno, CA (one city away from me) had a horrible fireball accident a couple of days ago.
I guess it does its job. The locate feature is decent, but to think that it was off by 1-mile, it could make a difference in a big city.
Hi I lost my hd2 and I need to find it using gps.
Can anyone please help me?
You would have needed to have prepared for this eventuality. Since you don't know what to do it's quite clear you didn't. Think hard about where you last saw it... It's about your best bet...
Do you use Microsoft My Phone?
If Yes:
Logon to Microsoft My Phone from any computer.
When logged on you will find a link "Finding back a lost phone", click it.
Start using premium services (free).
continue (self explanatory)
Sadly this is not alwas possible, so keeping my fingers crossed for you.
No i actually dont use it but if i find my phone ill set it up immediately. is the any other way?
Glad you found your phone
If you are setting up tracking software, I recomend using Remote tracker This has a lot more possibilities, and is free.......
For eaxmple, if you are abducted, you can send trace so other people can trace the phone. You can block the phone from use, send commands per (hidden) SMS, possibility to password protect.
I'm looking at getting a tablet for someone who is not allowed to have unsupervised access to telephones or the internet.
Obviously, she will need to get new apps (that's the point) but she can do that with supervision. We could take her to a coffee shop once or twice a month and do that.
Here are my questions:
1. To prevent her from contacting people through the tablet, would blocking wifi be enough?
2. Is there an app that can password protect wifi? Maybe Tasker?
3. If we could get it blocked, is there a way to browse a list apps offline?
The way u worded this, it sounded like you kidnapped a young girl and your trying to keep her locked up and prevent her from contacting the outside world for help....just sayin
From the Tab.
www.twitter.com/ayman07
cynamun said:
I'm looking at getting a tablet for someone who is not allowed to have unsupervised access to telephones or the internet.
Obviously, she will need to get new apps (that's the point) but she can do that with supervision. We could take her to a coffee shop once or twice a month and do that.
Here are my questions:
1. To prevent her from contacting people through the tablet, would blocking wifi be enough?
2. Is there an app that can password protect wifi? Maybe Tasker?
3. If we could get it blocked, is there a way to browse a list apps offline?
Click to expand...
Click to collapse
In the event you have not kidnapped a child and instead are an overprotective parent please stop.
I work for T-Mobile and hear this too often. You want to do something nice and give them a tab/phone, but with strings attached. Generally if someone wants to do something like access the Internet they will. If you want to protect this person from the harmful things like Internet, porn, free speech, and abortion you should buy this person a book.
At the end of this you will fail. You will find out how to block the Internet or prevent some access, but they will find out how to get what they want out of the tab.
I was trying to be vague but I see people are filling in the blanks. I work as a behavior analyst. This particular client has a state-approved rights restriction that has to be evaluated annually and approved by a committee.
She has an intellectual disability and AFAIK never owned a computer. So we're not dealing with a hacker or a clever and determined kid.
I agree that there's no foolproof way to stop someone but I think a reasonable barrier will work for her. It has for telephone use.
Do you know of anything I could try? I'm not going to use anything that the team doesn't approve.
Ensure that all the other networks in the area are secured
Sent from my GT-P1000 using XDA App
Would anyone be able to tell me if there is an app like HTC Sense online that lets me see where my phone is at any time?
Cheers
Where's my Droid
Sent from my GT-I9100 using xda premium
Try
samsungdive.com
redesignni said:
Would anyone be able to tell me if there is an app like HTC Sense online that lets me see where my phone is at any time?
Cheers
Click to expand...
Click to collapse
Try Android Lost
digi_fort said:
Try Android Lost
Click to expand...
Click to collapse
+1
.....................
The best & free solution is already on your phone. On your SGSII Go to Settings>Accounts & Sync. Create a Samsung account there if you haven't already. Then go to samsungdive.com to track your device, lock it, make it ring if lost.
what if it is stolen and the ROM has been changed?
Cerberus protects even starting without a Sim or a different one, and capture photos if wrong screen lock, call logs and SMS, remote wipe, tracking with GPS, phone wake and scream, popup message, apply extra lock, call phone even if you don't know the number, record calls, hide app, etc. can be SMS or Web activation, Cheap lifetime license and can be installed on 5 devices. Vendor built Sim checker before then two years ago and I can confirm that service is still running. can be moved to /system/app and survives factory reset, Basically only new flash ROM will kill it.
Sent from my GT-I9100 using Tapatalk
With remote lock applied from Web site
Lol just saw can take photo on demand and email it, or if phone finder dismisses a popup request to return the phone.
Used push notification unlike Samsung solution which I found was battery killer
Sent from my GT-I9100 using Tapatalk
You can give a try to
- Watchdroid
- Phone locator
- Lost Phone
- Wheres my Droid
- SMS remote control
....
I didn't still find the right one ;-) and still searching....
Guys,
I have lost my Galaxy S1 earlier this year; had Samsung dive setup while the phone was lost, but did not help me.The phone was switched off by the time I realized the loss.
I guess, folk who get their hand on some ones phone, kinda know what to do with the Samsung beasts/beauties. Handovers to someone to wipe and flash, would be their best bet, I reckon. I am sory, not taking about all honest folks who would have return the devices to the actual owners.
Since then, have been searching for solutions which are wipe proof / flash proof but not successful. I have even checked android feature request sometime back ,found none.
Since then I have been thinking of this crazy idea that Google needs to implement as part of android OS.
Since we are registering phone / market app on the phone with Google with a gmail id, why can't Google associate the IMIE of the phone with that gmail id ?
If the registered user decides to sell / transfer the phone to someone else the registered user, the register user of the phone initiates the request for transfer with another gmail id / approves the request from another gmail id, without which all/most to the Google support Android features like maps, browser, market ,emails would not work.
i am not finished yet.., android should have a feature to re-confirm the ownership regularly every after a fixed duration of time, which can be user defined. As long as he/she is on data connection, the renewal is a silent process with the cached credentials on the device. If not, provide some window of time time reconfirm the ownership, failing which the lock the features down to just phone calls / limited set user defined and basic android operations. This could be a optional feature, rather than losing the phone and would opt for this feature and i wont mind reconfirming my phone ownership at regular intervals
If someone lost an android phone , he/she has to just change the registered gmail account password which would make if difficult to renew the ownership.If the phone has a data connection, using the registered Google account on the lost device,one should be able to push a message to displayhttp://media.xda-developers.com/images/icons/icon9.gifed on the lock screen and home screen. Similar to ChromeTohone / SendToPhone feature.
Mandatory reconfirmation on every flash which are not Non -Wipe. On devices with NFC/ similar chips with writable memory, the ownership details can be written to it and will not be wiped off by wipe or flashing.
Also I would make a humble request to all devs and ROM chefs to keep their busy hands off this feature, if implemented. Ethical stuff
We all love/hate our android phones but won't want to loose them, please let me know you feedback.
PS : I have moved on since my SGS1 only after mouning the loss,but now owns a SGS2
androidlost is the best
[QRCODE]I've had my phone for a while but sometime this month whenever I get a call I get an additional blue pop up saying unknown number and after the call ends a blue screen comes on. The name says Free caller ID. I checked the Privacy policy and the email underneath is [email protected]. When I googled it, it gave me DU caller but I have never installed a Caller id and I can't find DU caller or Free caller ID anywhere on my phone but this is keeps coming up whenever I get a call.
Is there any way to get rid of this? Please help
Pics below(I couldn't attach the pics as I have less than 10 posts):
https://i.imgur.com/VvEVVHc.png
https://i.imgur.com/p6ZaBGU.png
https://i.imgur.com/E91aSzK.png
Blinkonce said:
[QRCODE]I've had my phone for a while but sometime this month whenever I get a call I get an additional blue pop up saying unknown number and after the call ends a blue screen comes on. The name says Free caller ID. I checked the Privacy policy and the email underneath is [email protected]. When I googled it, it gave me DU caller but I have never installed a Caller id and I can't find DU caller or Free caller ID anywhere on my phone but this is keeps coming up whenever I get a call.
Is there any way to get rid of this? Please help
Pics below(I couldn't attach the pics as I have less than 10 posts):
https://i.imgur.com/VvEVVHc.png
https://i.imgur.com/p6ZaBGU.png
https://i.imgur.com/E91aSzK.png
Click to expand...
Click to collapse
Have you checked apps section under settings.
Sent from my SM-G955F using Tapatalk
thahim said:
Have you checked apps section under settings.
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
Yes I have. Both the downloaded and system apps but I haven't found anything there
Blinkonce said:
Yes I have. Both the downloaded and system apps but I haven't found anything there
Click to expand...
Click to collapse
Check dialer settings I remember once I saw caller ID settings there.
Sent from my SM-G955F using Tapatalk
thahim said:
Check dialer settings I remember once I saw caller ID settings there.
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
I just checked and I see a "Caller ID and spam protection" but it is off
I am having this exact same problem and I found the exact same detail when I did my Google searching.
This only recently started and I have no idea how or why. And if I search for this app or for a setting nothing comes up. When the window pops up you can turn off the settings and I've done it about 10 times and it always turns them back on.
This is annoying the hell out of me but I want it turned off but I simply cannot find any way to access it other than when it pops up
Blinkonce said:
I just checked and I see a "Caller ID and spam protection" but it is off
Click to expand...
Click to collapse
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
Charkatak said:
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
Click to expand...
Click to collapse
So where would this be accessible on your phone?
Click the privacy policy?
golgothagecko said:
Click the privacy policy?
Click to expand...
Click to collapse
There is a window that pops up with this app and on it is the settings icon and a privacy policy link. if you click that link you can do some detective work to determine it's this company.
Lock-N-Load said:
So where would this be accessible on your phone?
Click to expand...
Click to collapse
On unlocked devices there is a setting, but someone already reported that it is not turned on, still it would be good idea give a carrier a call and find out. I have used T-Mobile app to access my account and there was a section on my plan where I could select paid service or use the free one(they are different) and it mentioned caller id and spam block. It is possibly that it was enabled not on your phone, but on your carriers side and it could very well be a free service. I think Play Store has an app called "Hiya - Caller ID & Block" https://play.google.com/store/apps/details?id=com.webascender.callerid That is what unlocked S8 is using when users enabled it in phone app.
Charkatak said:
On unlocked devices there is a setting, but someone already reported that it is not turned on, still it would be good idea give a carrier a call and find out. I have used T-Mobile app to access my account and there was a section on my plan where I could select paid service or use the free one(they are different) and it mentioned caller id and spam block. It is possibly that it was enabled not on your phone, but on your carriers side and it could very well be a free service. I think Play Store has an app called "Hiya - Caller ID & Block" https://play.google.com/store/apps/details?id=com.webascender.callerid That is what unlocked S8 is using when users enabled it in phone app.
Click to expand...
Click to collapse
I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
Lock-N-Load said:
I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
Click to expand...
Click to collapse
I understand, but what I was trying to say for example on unlocked devices there is a toggle for that kind of service which lets user know about spam and caller ID, but on carrier devices this feature is removed because carriers have their own service that they like to charge user for. My device for example doesn't show anything like I saw in the screenshots. You can open settings and type "notification access" in the search and it will show you the list of apps that have access. See if you can find it there and take appropriate action.
Lock-N-Load said:
I am having this exact same problem and I found the exact same detail when I did my Google searching.
This only recently started and I have no idea how or why. And if I search for this app or for a setting nothing comes up. When the window pops up you can turn off the settings and I've done it about 10 times and it always turns them back on.
This is annoying the hell out of me but I want it turned off but I simply cannot find any way to access it other than when it pops up
Click to expand...
Click to collapse
It is really annoying me too. I might just end up formatting my phone if I don't any solution soon. A guy on another thread about this said he formatted but then it came back.
Charkatak said:
Does your carrier offer any kind of spam protection? I am with T-Mobile and they do have Caller ID service with Spam block. Another carrier Verizon, also offers something similar.
Click to expand...
Click to collapse
Not that I know of. I doubt it but I will find out
Same Caller ID problem
Did anyone find a solution to this random caller id app issue? I have been having the same problem which began about a week ago...
Lock-N-Load said:
I am not on an unlocked device so it is definitely not that. And it's also somewhat new is not always happened. And yes it is a free service because within the app popup when you check the settings it eludes to this.
I have done pretty extensive searches on my phone within settings & certain logical apps and there is no way to get access to whatever this is if it is an app or a setting. The only access to any settings related to this app or when it pops up but like I said you can shut the whole app off and it just turns itself back on and undoes your settings. Whatever this is you can't get to it directly.
Click to expand...
Click to collapse
D.milhouse88 said:
Did anyone find a solution to this random caller id app issue? I have been having the same problem which began about a week ago...
Click to expand...
Click to collapse
Hey, someone from another thread found a solution. I cleared my Chrome history, cookies, and all synced data and I haven't had the issue anymore. I didn't format my phone tho
Edit: nvm, it came back so gonna format my phone and see if it finally disappears
Edit: AFter formatting, it's been a day, I restored my apps and data but it hasn't appeared anymore
Here is the link to his solution: https://forum.xda-developers.com/showpost.php?p=73750558&postcount=13
Hi am having the exact same problem and haven't found a solution yet. Its driving me crazy!
I am using a Samsung S8 and this app/feature literally appeared out of no where.
Any help or leads would greatly be appreciated!
I've been having the same exact issues that started a few weeks ago. I'm using a Samsung galaxy s6 edge from T-Mobile. I'm going to go into the store tomorrow to see if they can offer any solutions. This app is incredibly annoying! Especially since it wasn't authorized to start sending notifications!
I've messaged the email address they gave on the privacy policy asking how to discontinue the services. I got an email back with what I assume is Chinese characters in the body of the email and photos showing what to do. Worked for about a day and then came right back. I'll update if T-Mobile has any useful tips.
nbright93 said:
I've been having the same exact issues that started a few weeks ago. I'm using a Samsung galaxy s6 edge from T-Mobile. I'm going to go into the store tomorrow to see if they can offer any solutions. This app is incredibly annoying! Especially since it wasn't authorized to start sending notifications!
I've messaged the email address they gave on the privacy policy asking how to discontinue the services. I got an email back with what I assume is Chinese characters in the body of the email and photos showing what to do. Worked for about a day and then came right back. I'll update if T-Mobile has any useful tips.
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Did anybody figure this out I had this problem on my note 5 and now on my note 8I can disable it for a certain number but then they never person calls me and it happens again it's super annoying it's defini not Verizon is application I'm sure I have a app on my phone that this is a extra setting I just can't figure it out
Might have figured this out
Calisnowman420 said:
Did anybody figure this out I had this problem on my note 5 and now on my note 8I can disable it for a certain number but then they never person calls me and it happens again it's super annoying it's defini not Verizon is application I'm sure I have a app on my phone that this is a extra setting I just can't figure it out
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So I didn't get to go to the T-Mobile store but coincidentally I was uninstalling apps that I don't use a few days after I made that post. I ended up uninstalling 2 apps, one of which was viva video and I think this might have been the root of the problem. Last time I clicked on that app, it looked completely different and I wouldn't have recognized it as viva video if the name wasn't there. I also noticed that the app will open and run by itself but will not show up in my open apps list (hopefully that makes sense). Even when I had not used it for days, it would still show up in my battery optimization list as an app that needs to be closed. Must be a bug with the new face life. Haven't had any issues since then. I really hope this helps.