[Q] Exchange email plain text only - G2 Q&A, Help & Troubleshooting

So I set up my outlook.com email address with my Verizon G2 and I can't get emails to show up as html. In the account options I've set the message size to max and tried to change the format, but only plain text shows up as an option. Half my messages are an unreadable mess. Microsoft's outlook app is terrible and I don't really want to shell out for a paid client to fix something that should be working out of the box.
Never had issues with this using any other android phone or tablet. Not too impressed with LG's software so far. Anybody have this working?

mprezbin said:
So I set up my outlook.com email address with my Verizon G2 and I can't get emails to show up as html. In the account options I've set the message size to max and tried to change the format, but only plain text shows up as an option. Half my messages are an unreadable mess. Microsoft's outlook app is terrible and I don't really want to shell out for a paid client to fix something that should be working out of the box.
Never had issues with this using any other android phone or tablet. Not too impressed with LG's software so far. Anybody have this working?
Click to expand...
Click to collapse
I'm sorry i can't help but just wanted to add I have the exact same problem. Haven't had this issue with our our Exchange server since the OG Droid days and Exchange 2003

IMAP
Just an FYI but IMAP from the same server displays HTML just fine, but "Exchange" connections still do not. If anyone has any ideas, i'm all ears!
---------- Post added at 06:17 PM ---------- Previous post was at 05:25 PM ----------
well i'm sorry to say this probably won't help you but I got my exchange working by resetting the permissions in Active Directory. If you are able to contact your exchange admin then have him open active directory and perform the following. View > Ensure Advanced Features is enabled > Locate the problem user > Properties > Security > Advanced > Tick the box to "Allow inheritable permissions from this objects parent" > Apply.
I also clicked the reset to default. After applying that and then deleting my account from my phone and adding it back in, I was able to get HTML emails.
Also if anyone does this, please do so at your own risk, this is my server so I am responsible for my screw up. I have no idea at this stage if there are any side effects of doing this, so again do so at your own risk, having said that, all seems fine now.
Good luck!

Related

pushing gmail onto my phone.

prewarning: i'm a complete microsoft exchange newbie, although i have experience in win2003 management / active directory etc.
here's what i'm trying to do.
basically, push my gmail email onto my phone (running windows mobile 5). i don't want pop access, i want actual PUSH.
how i figure this would work:
- forward my email from gmail to my local win2003 machine, which has exchange 2003 running
- exchange in turn pushes the email onto my phone immediately
- i can reply on my phone and it looks like it came from my gmail address, not from my local domain (i.e. my exchange server address).
so far i'm ok with 1 and 2, all is working golden. BUT i can't reply on my phone - it sends the message fine but shows the from address as my exchange server address.
any idea how to fix this? basically would want to set up some sort of mail relay...
any help would be appreciated! would be glad to provide a few free accounts to people who can help!
cheers!
If you have Exchange there is a way to setup an alias to accomplish this. PM me if you would like and I can explain in a PM. Basically what it does is it tricks Exchange into thinking it's sending from another e-mail address but basically it just changes the Reply to field so people see it coming from your gmail instead of your exchange account.
Maybe you should try Push Effect ?
took a look at push effect. not quite what i'd like... i odn't want any more running crap on my phone, especially not some alerting service. i want pretty much seamless integration with my outlook on my phone. it can't be hard, i'd rather do it myself for free rather than shell out something or other for licenses or software.
i'm already using emoze (emoze.com) which is good, but adds a silly little signature at the end of emails with some ad. PLUS it has added software running on my pc and phone, which i don't care much for.
try www.port88.org not sure if it's still free. When i signed up it was... amazing services
yep have seen that site. they have a suggested donation of $50, and even then not sure if they let me set my own "from" address...
chamelion said:
yep have seen that site. they have a suggested donation of $50, and even then not sure if they let me set my own "from" address...
Click to expand...
Click to collapse
They require a donation in order to use alias, but then again, most places will. If he is already running his own exchange server, then he can just use that. Check your PMs chamelion I sent you instructions.
got the pm thanks
i did actually did do just that a little while ago and it works great (except for sending myself an email).
i have a whole new issue though, i was tryign to implement certificate authentication and now everythings messed up... it just doesn't synch up any more
i'll figure it out, or just reinstall the whole damn thing!
FINALLY got everything working - the aliases and even the SSL authentication which was a pain in the ass. turns out to have been the smallest stupidest mistake i was making, as it usually is!
if anyone wants free push email like denial is offering, shoot me a PM, i can offer the same
cheers!

Can't Delete Outlook Account! Help!

I've googled like crazy and searched these forums and cannot find a solution!
I added an email account to my Outlook that I now wish to delete or even just edit settings. For some reason, it doesn't show up under Menu>Tools>Options.
Its just not there!! It does show up in the account picker...but when I click on Menu>Delete NOTHING happens.
Its just...there!
I've seen a thread or 2 where people complain about this, but have yet to find a solution!
I have a theory that the Palm Messaging App that I'm using for SMS has messed something up within outlook. Thats just a guess though. I'm not sure.
I'm also using Sprint Mobile Email app. It has also added an outlook account that doesn't show up and is unable to be deleted or edited (however I wish to keep this one).
I'm comfortable going in and deleting registry settings or files to remove the extra account, I just can't figure out where to do so! This is driving me crazy. Help
and thanks in advance. This site is the best!
if you created the account using ActiveSync, open ActiveSync and select Menu->Options and then clear the checkmark for "E-mail". this should remove the email (account) from your phone. you know if all else fails, you can perform a hard-reset which will clear all email accounts, programs, contacts, etc., that you added to the phone. Settings->System Tab->Clear Storage is the same as a hard reset. Be sure to backup your contacts, pictures, ringtones, etc, to your laptop before doing the hard-reset.
Yeah I appreciate those tips. I was hoping to not have to do a hard reset but its starting to look that way. Now some of my Sprint Client fetched emails are getting into the phantom box for no reason what-so-ever.
I do have an exchange connection going for work, but that has nothing to do with the confused mailboxes. At least I don't think so. Hell, who knows. The phone seems to have slowed down since I installed exchange. Is that normal?
Looks like a hard reset may be in for tonight's excitement.
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
on my sprint touch outlook has an asterick next to it and the delete option comes up but you can't select it. I dont have email selected in activesnyc but I do have calendar, contacts, tasks and notes selected. Perhaps that's the reason outlook can't be deleted from the email accounts list?
tft said:
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
Click to expand...
Click to collapse
Do you know where the email account key is? or which key it is?
How to change server credentials MS Mobile 6
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thank you, still useful today!
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Thanks, I was stumped and your instructions solved this for me too.
FINALLY re: Can't Delete Outlook Account! Help
rboschman said:
Thanks, I was stumped and your instructions solved this for me too.
Click to expand...
Click to collapse
I have been trying to find answers for "messed up outgoing display name" when setting up email accounts & the (silent mail) or "stealth" outlook.
Bad entry in "exchange mail (outlook) windows mobile 6.5 and still can't find any visible means of deleting, changing or updating the "silent" outlook email settingsl 3 days non stop research and web searching...now, I find this site. Thank you!
I received my phone 4 days ago (and only received the HAND SET), after fighting carrier for 7 months regarding the non functioning phone with multiple defects that stared one week after full price purchase. No instructions, no charger, no connector cords for PC to HH Device, NOTHING! not to mention the sim card also missing.
Many individuals; tech support, advanced tech support, supervisors with carrier; support forums, product manufacturer, endless web searches, etc., etc., I was amazed and very frustrated with being treated like a complete idiot-(i will just leave it at the idiot part) and no solutions either until now. When researching the document "Deploying windows Mobile 6.5 phones with Microsoft exchange server 2010.,
It was so nice to see exactly what I was relating to and in my language (lol) YES here on this site - finally!
You all are so friendly & helpful! Like I mentioned I have only had my HTC Touch Pro2 for 4 days now, and being unable to locate the account management settings, I am very lost. I have no instructions either - have been going off web sites. I don't even know where to start to find solution here with your instructions, so if anyone can give a little more direction - it would be great
i need to know where to go to change server credentials MS Mobile 6 - (HOW do I get there? is ACTIVESYNC on phone or on my computer under the windows mobile device section, do I have my computer cord phone and pc hooked up together....
sorry, I was in schook when we hand wrote everything and a plunker typewriter was what we used for a manditory "typeing" class.... A little in the Flinstone Age - but really adapting - this phone was my stepping out, and I was and still am very excited to play with this new toy -
--------------------------------------------------------------------------------
You've probably sorted yourself out by now but if you haven't here's what you need to do.
I have only used a form of active sync on my Palm Pilot for nursing, b) but, that was hooked up and set up entirely tech department and they just told me what to do (enter contacts, updates like that into computer, then hook up the cords, and press the sync button" = that's it
Now, taking a deep breath because a solution is within reach I am ging to attempt the task but i do need step[step directions involving active sync and it has to be from the get go please....anyone.....
Hopefully others that get in this same slump will stumble upon this site, and help avoid such frustrations.
Thank you all for your knowledge base, and contributions, I am confident that the name floating in computer space hidden in the "Stealth" Outlook is beginning to appear.
Now onto the active sync, so I can get back to my state board review that took back burner for 3 days (oops)-
Thanks, worked for me too.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thanks, i had the same problem today, and this helped my delete my exchange email address....
The Quoted solution, solved my problem with Exchange.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
I had a problem with Windows Mob 6.5. I was not able to Syc with company email service due to the Syc error message. I applied the above solution and reconfigured my account, than the Syc service came back.
Regards,
xxx
was getting frustrated already
Delete ActiveSync, HowTo
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Just wanna give a thumb

[Push Mail] How to configure Gmail account ?

I was wondering if its possible to get pushmail for gmail without using outlook ?
Is this possible ? Am I supposed to use IMAP or POP mail ?
Please help, thanks
If you setup mail, it will automatically setup for IMAP.
You configure for how often it checks the server.
Thanks I just did that, but the problem is it checks every 5 minutes, thats not exactly push mail is it ?? It should have the option "As mail arrives"
I tried deleting an email from my inbox, but when I check online, its still there (the actual gmail inbox) .. it seems they are not really in function are they ?
EDIT : Okay The messages got deleted in the browser inbox after 5 minutes ... So the email syncs every 5 minutes
How can I make it an instant connection (pushmail) ??
Actually Outlook Mobile 2007/2010 still pulls from IMAP instead of receiving pushes (Microsoft doesn't exactly know about IDLE). You'll want to set up an Exchange connection. See here for more details about Google Sync.
You'll want to configure the server manually. You can find ActiveSync somewhere into your Start menu, otherwise just go to the Sense settings tab, Data Service and ActiveSync to configure the server, then follow the instructions from the link above.
Thank you very much, that worked, and I can choose "As item arrives" now
One last thing, is it possible to change the email name from Outlook to something else ? e.g. Gmail ?
ZaZu90, what domain did you choose while configuring the connection? I can't click next unless I choose a domain, since the activesync software is different and probably newer than the one used in the google instructions...
I followed Yunabeco's link, the domain was left blank.
You have to initiate the email settings from active sync, not from adding a new account.
Check the intsturctions ^^
Yes I am trying to do the same but as I said I cannot leave the domain blank, i HAVE to fill in something in order to continue configuring the connection...
And apparently I am not the only one with this problem: http://forum.xda-developers.com/showpost.php?p=5382949&postcount=4
Hmm this is strange, does it have to do with the location of purchase ?
Im not sure :S
I don't think it has to do with the location of purchase. Thanks for your help though. I am using dutty's holy grail 0.3a rom (wm6.5 build 21889, Base 2.01). What are you using?
Chaps,
have you had a look at this ....http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138636
Might help you.
WB
Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page
I just did the Push Mail setup (used the link from Yunabeco post)
I had no problem with the instructions, but for some reason it will only get the mail when I do an ActiveSync.
The ActiverSync chedule is set to sync during Peak times (As Items arrive) and off-peak times (As Items arrive).
The Use above settings and Send/Receive when I click Send) are als set to on.
Did I miss a setting as it's not working for me the way it should, or do I need to set something in my Gmail account also?
barty22 said:
Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page
Click to expand...
Click to collapse
Barty,
Surprised at this. I set this up the other day on my device in order to talk someone through it and it worked. Deleted it as I don't need push mail right now.
Wondered if those who can't get it working can put down the steps they have taken to setup on their devices and we can see how we can help?
WB
I wonder if its possible to set up multiple push mail accounts ?
Gonna search for that now, if anyone got a link before I finish my little research, please add it !

Problems setting up my Hotmail account.

I recently updated my ROM from o2 stock 1.43 to stock 1.72. Since then I've been unable to set-up my Hotmail account. This has been doing my head in for a few days now, I've searched the forum but can't find anything that's relevant.
Here's my problem step by step: I select Add mail account then other, as Hotmail isn't listed. I then enter my e-mail address & password and click next. What happens next has never happened before when I've tried to set my hotmail account up from within a phone and has left me bewildered??
My Opera 10 browser now launches and takes me to the online Hotmail website??? WTF!!! After exiting the opera browser, I return back to the add mail account screen and I'm promptly back at square one?
Any help/ advice would be much appreciated.
Thx.
can you not input the settings for smtp, imap, pop3 etc manually???? im not sure which hotmail uses hence why i mentioned them all.
There is a few threads about hotmail mate
I wouldn't bother setting it though Sense...
Open Windows live and do it from there......
If you must then you will need mail.live.com. that is they worked for me the last time I set it though Sense...
I do have one question for HTC... Why the F**k are you selling a windows device that doesn't have the hotmail setting in Sense???????????????????????????????????????????????????????????????????????????????????
Oh you may want to update your version of Windows Live from the Marketplace
Demon_man said:
can you not input the settings for smtp, imap, pop3 etc manually???? im not sure which hotmail uses hence why i mentioned them all.
There is a few threads about hotmail mate
Click to expand...
Click to collapse
Thx for the reply.
I've tried to input the settings manually but after entering my e-mail address, password and clicking manual set-up the same thing happens i.e opera browser fires up and takes me to the web based Hotmail???
give Neville.Holland reply a go, I no that works
Neville.Holland said:
I wouldn't bother setting it though Sense...
Open Windows live and do it from there......
If you must then you will need mail.live.com. that is they worked for me the last time I set it though Sense...
I do have one question for HTC... Why the F**k are you selling a windows device that doesn't have the hotmail setting in Sense???????????????????????????????????????????????????????????????????????????????????
Oh you may want to update your version of Windows Live from the Marketplace
Click to expand...
Click to collapse
Thx for the reply.
I'm not even given the opportunity to enter any settings manually as soon as I've entered my address and password and either clicked manual setup or the next button, my opera browser launches and takes me to the web based hotmail.
I totally agree with you that the Hotmail setting should be on the phone.
Demon_man said:
give Neville.Holland reply a go, I no that works
Click to expand...
Click to collapse
But I've setup my Hotmail account previously on this phone (HD2) via the Add Mail Account screen and never had any problems up until now.
Thanks for the suggestion tho', I may need to try that.
Can anyone help with this please? It's seriously doing my head in!
Me too, but I've fixed it
Hi,
I had the same problem when updating OS, what previously was a simple task became impossible, and as for taking me to the website, WTF barely covers it!
The answer is in the post from Neville.Holland, simply re-install 'Windows Live' from Marketplace and obey all the instructions, once the 'old WL' is removed and the phone restarts you'll find 'hotmail' is there in your list of email accounts as it was before...
Hooray
when inputing the email address at the start, just misspell it (notmail.con for instance) which prevents the wizard recognizing it. fill in all the rest of the details manually, then save it, then edit it and correct the address.
That's a weird problem, but sam's suggestion should definitely work. If not give provisioning a try. Just look around XDA and you'll figure it out.
Budski GB said:
Hi,
I had the same problem when updating OS, what previously was a simple task became impossible, and as for taking me to the website, WTF barely covers it!
The answer is in the post from Neville.Holland, simply re-install 'Windows Live' from Marketplace and obey all the instructions, once the 'old WL' is removed and the phone restarts you'll find 'hotmail' is there in your list of email accounts as it was before...
Hooray
Click to expand...
Click to collapse
thats the right answer
i had the same problem mine was a hotmail.co.uk address. so i entered it in sense as hotmail.com it then took me to the live log in screen where i changed it to hotmail.co.uk it then saved that and synced all my emails and left them all working fine on sense.
Manual Hotmail Email Setup
samsamuel is right on! Hope I'm not raising the dead post here, just thought I can up some details for reference on manually setting up a hotmail email account as lots of light roms are without the windows live package (it's not quite a small install and it needs to reside on the device) and I've read through and met some probs on my own when installing the cabs...
So as samsamuel said, just mistype the "@hotmail.com" part when you set up your hotmail account manually in Messages. You'll skip the windows live wizard (which I don't even have installed anymore). Here are the settings that worked for me (diamond on wm 6.5):
Incoming mail server: pop3.live.com:995
Account type: pop3
Outgoing (smtp) mail server: smtp.live.com:25
CHECKED "outgoing server requires authentication"
CHECKED "use the same user name and password for sending e-mail"
Under "advance server settings": CHECK BOTH "require SSL for Incoming AND Outgoing email"
After all that, right before it starts to sync, just stop send/receive and go back to the account setting and fix the mistyped "@hotmail.com" earlier.
That's what worked for me; incoming and outgoing tested. And I'm not sure about this, but for people who want to sync more than the 50 email limit (when you setup via windows live), you might be able to do it by setting the period of download to "from the past 30 days" or I guess "all messages". I don't have that many emails as I don't use hotmail that much so you better try it out if you're interested (it might take some time to sync though if you have lots of emails... so 3g or wifi it).
thanks for the help, samsamuel!

[Q] Deleted emails on my laptop don't get deleted on my Note 3 - HELP!

Howdy...
I'm using the standard email client (not Gmail) on my note 3...
My issue is that when I delete an email through either my laptop client, or my email's webclient (I use Fastmail.fm), the emails don't delete on my Note 3.
The result is that I can delete a bunch of old messages and spam on my laptop, but they hang around on my phone.
I've used K-9, and it works perfectly, deleting emails on the phone as I delete them on the laptop, but I was hoping to use the stock email client so I could have Galaxy Gear notifications from the email.
Has anyone else seen this issue? Or know how to fix it?
Thanks!
Best,
Ben
*
ben1000 said:
Howdy...
I'm using the standard email client (not Gmail) on my note 3...
My issue is that when I delete an email through either my laptop client, or my email's webclient (I use Fastmail.fm), the emails don't delete on my Note 3.
The result is that I can delete a bunch of old messages and spam on my laptop, but they hang around on my phone.
I've used K-9, and it works perfectly, deleting emails on the phone as I delete them on the laptop, but I was hoping to use the stock email client so I could have Galaxy Gear notifications from the email.
Has anyone else seen this issue? Or know how to fix it?
Thanks!
Best,
Ben
*
Click to expand...
Click to collapse
Hi Ben,
Since you are using a stock email client on your notebook, how have you enabled the syncing with your Note 3. When using GMail and other email clients, there's an API within the device which queries the email server requesting new notifications based on what you've triggered your device to query. With a stock email client, this does not always succeed as some ISP's have crippled 3rd party applications from querying their servers.
Hope this helps!
I'm not sure what you mean by a 'stock email client on my notebook'. It's Apple Mail, but I can use my webclient too..
As I mentioned, I'm not using an ISP. I use fastmail.fm
I have enabled 'syncing' on the phone... or else I wouldn't be getting new mail at all, I suppose...
So, getting new mail is not an issue. The issue is that mail deleted on my laptop is NOT deleted on my phone. So, if I delete 100 spam emails on my laptop, they are still on my phone. Again, only with the standard email client. It works perfectly with K-9.
Sorry if I've misunderstood your response. Can you elaborate what I may be doing wrong?
Best,
Ben
cellrama said:
Hi Ben,
Since you are using a stock email client on your notebook, how have you enabled the syncing with your Note 3. When using GMail and other email clients, there's an API within the device which queries the email server requesting new notifications based on what you've triggered your device to query. With a stock email client, this does not always succeed as some ISP's have crippled 3rd party applications from querying their servers.
Hope this helps!
Click to expand...
Click to collapse
I started having problems with the stock email app on my note 2 & gave up on it & went over to using K9 so when I got my note 3 I expected problems with it but gave it another chance & it's completely screwed up. It constantly downloads mails I've deleted & shows them as unread & sometimes displays only old mail from about a year ago.. its a total mess... its doing that "your password has changed couldn't connect" thing that it also did on my note 2... I've now deleted all the accounts off it & only use K9.
Sent from my SM-N9005 using xda app-developers app
ben1000 said:
I'm not sure what you mean by a 'stock email client on my notebook'. It's Apple Mail, but I can use my webclient too..
As I mentioned, I'm not using an ISP. I use fastmail.fm
I have enabled 'syncing' on the phone... or else I wouldn't be getting new mail at all, I suppose...
So, getting new mail is not an issue. The issue is that mail deleted on my laptop is NOT deleted on my phone. So, if I delete 100 spam emails on my laptop, they are still on my phone. Again, only with the standard email client. It works perfectly with K-9.
Sorry if I've misunderstood your response. Can you elaborate what I may be doing wrong?
Best,
Ben
Click to expand...
Click to collapse
Hi Ben,
Based on your initial post, I though there were two issues:
Problems with your Apple Mail syncing with fastmail.fm and vice-versa
Problems with the K-9 application installed on your Android device syncing with fastmail.fm and vice-versa
Sorry for any confusion my post may have caused! This will be the best way to explain things and let me know should you have questions...
K-9 is an email client which you have installed on your Android device. This client has been configured during its initial setup so when you receive new mail, it is delivered to K-9 on your Android device. Syncing has been turned on so what you do with the remote client (K-9) will reflect on the server (fastmail.fm) and vice-versa. There is usually some type of setting triggered where on conflict, the server takes priority.
The above as you've suggested is working correctly but the problem here is with your Apple Mail:
Apple Mail is your client application within OS-X which supports the handling of email. During the configuration of this application, you have entered all your server settings for fastmail.fm so this client (Apple Mail) will query and pull email from the fastmail.fm server either real time, in specific intervals (5 min, 10 min etc...) or simply when you click a "Check Mail" button.
The problem you have is whenever you update Apple Mail, the changes are not reflecting (or syncing) to your device. I do not know much about Apple Mail but your issue would lead me to the conclusion you have disabled this ability within your Apple Mail program. I would double check your settings and make sure you have enabled your Apple Mail program to propagate changes to the server. This will allow changes made to email within your remote client to update server-side and should reflect across all your devices which are configured with the fastmail.fm email account.
The only issue is Apple products are very strict with their security measures so I know the Apple Mail client will download from the server but I'm unsure if it allows a post-back to update the server regarding changes made through the Apple Mail client. I'm sure it's a simple fix within the settings but if not, I'm assuming it has to do with a layer of security being implemented by Apple but not being an Apple user myself, someone else would need to clarify.
Hope this helps!
Howdy...
There's nothing wrong with Apple Mail... Working perfectly.
Nothing wrong with the webapp from Fastmail. Also perfect.
Nothing wrong with K-9. Works perfectly.
The issue is with the stock Android Mail app on my Note 3.
Cellrama... I sincerely appreciate your efforts, but perhaps you could confine yourself to just dealing with that issue, as I seem to be having a very tough time explaining the situation to you... There's nothing at all wrong with the laptop, webapp, or K-9. They have all been working as they should for several years now...
My only issue is that I would like to receive email notifications on my Gear.. So, I have to use the default Android email client.
But, as was stated by the other poster, it seems not to work correctly. When iMAP email is deleted, that delete should sync across all clients. With me, it's syncing perfectly with every client except Android Email.
I apologize if my initial post confused you. I'm new to this forum, and I don't seem to be having much luck describing the problem in a way you are able to understand, so again, I apologize.
If anyone else has a solution to the issue, I would greatly appreciate your input.
Best,
Ben
cellrama said:
Hi Ben,
Based on your initial post, I though there were two issues:
Problems with your Apple Mail syncing with fastmail.fm and vice-versa
Problems with the K-9 application installed on your Android device syncing with fastmail.fm and vice-versa
Sorry for any confusion my post may have caused! This will be the best way to explain things and let me know should you have questions...
K-9 is an email client which you have installed on your Android device. This client has been configured during its initial setup so when you receive new mail, it is delivered to K-9 on your Android device. Syncing has been turned on so what you do with the remote client (K-9) will reflect on the server (fastmail.fm) and vice-versa. There is usually some type of setting triggered where on conflict, the server takes priority.
The above as you've suggested is working correctly but the problem here is with your Apple Mail:
Apple Mail is your client application within OS-X which supports the handling of email. During the configuration of this application, you have entered all your server settings for fastmail.fm so this client (Apple Mail) will query and pull email from the fastmail.fm server either real time, in specific intervals (5 min, 10 min etc...) or simply when you click a "Check Mail" button.
The problem you have is whenever you update Apple Mail, the changes are not reflecting (or syncing) to your device. I do not know much about Apple Mail but your issue would lead me to the conclusion you have disabled this ability within your Apple Mail program. I would double check your settings and make sure you have enabled your Apple Mail program to propagate changes to the server. This will allow changes made to email within your remote client to update server-side and should reflect across all your devices which are configured with the fastmail.fm email account.
The only issue is Apple products are very strict with their security measures so I know the Apple Mail client will download from the server but I'm unsure if it allows a post-back to update the server regarding changes made through the Apple Mail client. I'm sure it's a simple fix within the settings but if not, I'm assuming it has to do with a layer of security being implemented by Apple but not being an Apple user myself, someone else would need to clarify.
Hope this helps!
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Click to collapse
ben1000 said:
Howdy...
I'm using the standard email client (not Gmail) on my note 3...
My issue is that when I delete an email through either my laptop client, or my email's webclient (I use Fastmail.fm), the emails don't delete on my Note 3.
The result is that I can delete a bunch of old messages and spam on my laptop, but they hang around on my phone.
I've used K-9, and it works perfectly, deleting emails on the phone as I delete them on the laptop, but I was hoping to use the stock email client so I could have Galaxy Gear notifications from the email.
Has anyone else seen this issue? Or know how to fix it?
Thanks!
Best,
Ben
*
Click to expand...
Click to collapse
Ben,
When you setup your fastmail account, did you set it up as a "POP" account or an "IMAP" account? POP accounts will only pull a copy of the email from the server to your device, but will not push changes made on your device back to the server. IMAP, however, is a two-way email protocol that will push changes made on your phone to the server. It looks like Fastmail supports both POP & IMAP, so I would try following the instructions listed here.
Howdy...
Thanks, but it's IMAP. I assume that if it weren't, it wouldn't work perfectly with Apple Mail, WebMail, and K-9.
It seems no one really wants to admit that this is an Android problem... No worries, I appreciate the help, and will look elsewhere... I appreciate the time you took to reply...
Best,
Ben
edwmsjr said:
Ben,
When you setup your fastmail account, did you set it up as a "POP" account or an "IMAP" account? POP accounts will only pull a copy of the email from the server to your device, but will not push changes made on your device back to the server. IMAP, however, is a two-way email protocol that will push changes made on your phone to the server. It looks like Fastmail supports both POP & IMAP, so I would try following the instructions listed here.
Click to expand...
Click to collapse
ben1000 said:
Howdy...
There's nothing wrong with Apple Mail... Working perfectly.
Nothing wrong with the webapp from Fastmail. Also perfect.
Nothing wrong with K-9. Works perfectly.
The issue is with the stock Android Mail app on my Note 3.
Cellrama... I sincerely appreciate your efforts, but perhaps you could confine yourself to just dealing with that issue, as I seem to be having a very tough time explaining the situation to you... There's nothing at all wrong with the laptop, webapp, or K-9. They have all been working as they should for several years now...
My only issue is that I would like to receive email notifications on my Gear.. So, I have to use the default Android email client.
But, as was stated by the other poster, it seems not to work correctly. When iMAP email is deleted, that delete should sync across all clients. With me, it's syncing perfectly with every client except Android Email.
I apologize if my initial post confused you. I'm new to this forum, and I don't seem to be having much luck describing the problem in a way you are able to understand, so again, I apologize.
If anyone else has a solution to the issue, I would greatly appreciate your input.
Best,
Ben
Click to expand...
Click to collapse
Ben,
Your initial posts refers to multiple devices and what works/doesn't work. I fully understood your post and was trying to provide you a little background information. I apologize if you took offense but when I ask what stock email client you're using on your notebook and the response received by you is you're unsure what I mean but you use "Apple Mail"... Well that's an email client!
The issue is when using the stock email application provided by Android, when you make changes through your Apple Mail program, this is not syncing to your device or to your Galaxy Gear for that matter. The simple answer is... With your stock Android application, as long as you have enabled IMAP, email should sync effortlessly. This has already been suggested by another member. If it is not working, you will need to check the settings in your Apple Mail client as well as your stock email application within Android. There is most likely something on the server which is blocking your sync. I would even log into fastmail.fm through your web browser and check the settings on their server to ensure everything is set correctly. As for the Galaxy Gear device... Well, I would not buy this as I've heard more bad than good and one review set focus on it's poor ability to sync email.
Hope this answers your question with more clarity.
---------- Post added at 08:53 PM ---------- Previous post was at 08:31 PM ----------
ben1000 said:
Howdy...
Thanks, but it's IMAP. I assume that if it weren't, it wouldn't work perfectly with Apple Mail, WebMail, and K-9.
It seems no one really wants to admit that this is an Android problem... No worries, I appreciate the help, and will look elsewhere... I appreciate the time you took to reply...
Best,
Ben
Click to expand...
Click to collapse
I think it's more to do with a settings issue server-side (in the settings on fastmail.fm) or through one of your clients which is used to access your email. You rely on a web-based email solution (fastmail.fm) which you access using one of many programs installed on an array of devices. The problem here is when using the stock Android application for mail, any modifications made to mail through your notebook running "Apple Mail" will not propagate across the server and update live on your device using the stock Android mail app. You already have stated every other application and program work but it's just the stock Android mail application.
This would lead me to believe the stock Android mail app does not support fastmail.fm. Many API's developers now use are custom and specific to targeted applications such as an API call to communication with GMail and their array of services. I agree you're issue pertains to the stock Android mail app. Is this an Android problem??? Just as much as it is a fastmail.fm problem. Fastmail.fm is not your most popular email program therefore, developers will not be flocking to purchase custom API's for implementation into their software.
You have answered your own question circuitously! I use the stock email app for GMail and Outlook without problem so the developer has implemented the proper API's to interact with IMAP on these specific servers but I will assume has opted against this for a less popular web-mail server.
Hope this helps!
Actually, I think it's far more likely that Apple Mail, Fastmail, and K-9 all work perfectly, and that, as has been suggested by others many times on this forum and even on this thread, the stock Android app is flawed... This would make sense, since I'm sure Google would rather you use Gmail than some other provider.
Thanks for your time, but there are many assumptions in your email that are wrong... but let's just call it quits at this point. No need to reply, as I won't be checking.
I truly appreciate the time and detail you put into your post, and I'm sure you'll help many others.
Best,
Ben
PS: I've been using the Galaxy Gear for about a week, and find it a wonderful companion. I highly recommend it. Is it perfect? No, but I believe it's the best smartwatch out there currently, and it has exceeded my admittedly lowered expectations...
cellrama said:
Ben,
Your initial posts refers to multiple devices and what works/doesn't work. I fully understood your post and was trying to provide you a little background information. I apologize if you took offense but when I ask what stock email client you're using on your notebook and the response received by you is you're unsure what I mean but you use "Apple Mail"... Well that's an email client!
The issue is when using the stock email application provided by Android, when you make changes through your Apple Mail program, this is not syncing to your device or to your Galaxy Gear for that matter. The simple answer is... With your stock Android application, as long as you have enabled IMAP, email should sync effortlessly. This has already been suggested by another member. If it is not working, you will need to check the settings in your Apple Mail client as well as your stock email application within Android. There is most likely something on the server which is blocking your sync. I would even log into fastmail.fm through your web browser and check the settings on their server to ensure everything is set correctly. As for the Galaxy Gear device... Well, I would not buy this as I've heard more bad than good and one review set focus on it's poor ability to sync email.
Hope this answers your question with more clarity.
---------- Post added at 08:53 PM ---------- Previous post was at 08:31 PM ----------
I think it's more to do with a settings issue server-side (in the settings on fastmail.fm) or through one of your clients which is used to access your email. You rely on a web-based email solution (fastmail.fm) which you access using one of many programs installed on an array of devices. The problem here is when using the stock Android application for mail, any modifications made to mail through your notebook running "Apple Mail" will not propagate across the server and update live on your device using the stock Android mail app. You already have stated every other application and program work but it's just the stock Android mail application.
This would lead me to believe the stock Android mail app does not support fastmail.fm. Many API's developers now use are custom and specific to targeted applications such as an API call to communication with GMail and their array of services. I agree you're issue pertains to the stock Android mail app. Is this an Android problem??? Just as much as it is a fastmail.fm problem. Fastmail.fm is not your most popular email program therefore, developers will not be flocking to purchase custom API's for implementation into their software.
You have answered your own question circuitously! I use the stock email app for GMail and Outlook without problem so the developer has implemented the proper API's to interact with IMAP on these specific servers but I will assume has opted against this for a less popular web-mail server.
Hope this helps!
Click to expand...
Click to collapse
ben1000 said:
Actually, I think it's far more likely that Apple Mail, Fastmail, and K-9 all work perfectly, and that, as has been suggested by others many times on this forum and even on this thread, the stock Android app is flawed... This would make sense, since I'm sure Google would rather you use Gmail than some other provider.
Thanks for your time, but there are many assumptions in your email that are wrong... but let's just call it quits at this point. No need to reply, as I won't be checking.
I truly appreciate the time and detail you put into your post, and I'm sure you'll help many others.
Best,
Ben
PS: I've been using the Galaxy Gear for about a week, and find it a wonderful companion. I highly recommend it. Is it perfect? No, but I believe it's the best smartwatch out there currently, and it has exceeded my admittedly lowered expectations...
Click to expand...
Click to collapse
There's no assumptions in my email which are wrong but hey... everyone is entitled to their opinion. If you read a bit closer, I agree with what you've stated! Your response mirrors mine in that the Android email app is flawed. Whether this is due to lack of API implementation or forced by other more dominant email providers, that's anyone's guess.
Glad you like your Galaxy Gear. I cannot comment but based on reviews, I would tend to shy away myself but that's great it works for you.
Thanks and have a good night!
ben1000 said:
Howdy...
Thanks, but it's IMAP. I assume that if it weren't, it wouldn't work perfectly with Apple Mail, WebMail, and K-9.
It seems no one really wants to admit that this is an Android problem... No worries, I appreciate the help, and will look elsewhere... I appreciate the time you took to reply...
Best,
Ben
Click to expand...
Click to collapse
Ben,
Just want to clarify to make sure we didn't miscommunicate. I wasn't asking if Fastmail is IMAP...i know that it supports both IMAP & POP. My question was did you set it up as an IMAP account on your phone. When adding an email account via the stock email app on the Note 3, after you enter your email address & password and pressing the "manual setup" button you'll be asked if it is a POP account, IMAP account or Microsoft Exchange ActiveSync account. If your server supports IMAP and you set it up as an IMAP account on the phone, it should work. It's a universal protocol that is supported on both ends. Sorry if I misunderstood your response...just wanted to make sure I was clear.
Thanks,
Ed

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