Hello!
My Galaxy S4 has developed some cracks on the screen, now I will admit to being clumsy and dropping my phone (I did expect the full screen to be shattered) but when I picked it up there was nothing but over time some cracks have developed underneath the glass. I cannot feel these but I can see them and they do annoy me. I will attach a photo of what I mean.
Has anyone else had this problem? It's like the paint on the underneath of the glass has cracked!
Jack
Related
Before some blighter on a motorbike nicked my G2, I noticed it had a terrible tendency to get scratched on the screen. Just very small ones, but very noticeable close up.
Has anyone else got this problem?
I also noticed a few hairline thin scratches on my screen. That's why I know have a screen shield on
Sent from my LG-VS980
I use it without screen protector and case and nothing in my lcd. the gorilla glass make great job
Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
this is really interesting
NK0d3R said:
Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
Click to expand...
Click to collapse
yeah thats the adhesive between screen and the glass peeling off..
Not sure what to do here. I could try to _gently_ apply some heat (via a hair dryer), but I think I rather send it to an authorized service. It's still under warranty and it's not my fault so they should fix it for free. It's not that much of an issue now, but it will kill it's resell value later. One thing to learn out of all this : Samsung - never again. Sony and LG look so much better now.
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
Once I'll get home, I'll try to snap a picture with the screen protector raised. I don't want to remove it because it was a pain installing it. It is underneath the protective glass, I didn't even give it a thought that today was April 1st.
UXELLR said:
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
Click to expand...
Click to collapse
Ok, that's the best I could, it's not really confortable holding the camera while I lift the screen protector while I try to keep it in focus. These screen protectors tend to build a lot of moisture underneath them, never expected that. Anyway, you can probably see, the problem is not a scratch on the screen protector.
My bad, proof enough! I feel sorry for you, never seen that one before.
If you now you haven't done anything wrong the blame is on Samsung. Maybe you should go with your initial thought about sending it in under warranty.
Itcould be they have seen cases like this and know about the problem. Fixing yourself seems risky. There are guides
changing the touchscreenglass on youtube.
Good luck, wathewer you choose to do! Please report back to this thread if its get fixed or not.
I have owned my sharp aquos crystal for about five days. No case no screen protector. Only after five days did I notice scratches all around the glass panel. Is anyone else besides me experiencing this problem. Is there a safe way to remove the scratches (they are light but I can see them still)
it isn't glass, that is why. it is made of plastic
Seeing that the front panel is completely covered in "glass" that actually is raised it would've been very stupid of sharp to use real glass. Even gorilla glass 3 will shatter with a drop if it is on a phone in the manner that it is on the aquos
x000x said:
it isn't glass, that is why. it is made of plastic
Click to expand...
Click to collapse
Technically 'Acrylic'. But yes this phone will scratch pretty easily and the type of material it is will leave a pretty visible mark if it's deep enough.
Similar to this http://www.popularmechanics.com/cm/popularmechanics/images/A0/windshield-scratches-1211-mdn.jpg
Good news is that it won't break as easily if dropped, but say good by to those nice corners.
I only have had tge phone for like four days and it has three really bad scratches and one of the scratches is long and straight down near the center of the screen. DOES ANYONE KNOW HOW TO REMOVE SCRATCHES FROM ACRYLIC. I tried toothpaste but it did Bad enough the light bleed is distracting, now i have to be annoyed by this as well. Please help.
Scratches
I have the 306SH for 2 weeks and no scratches yet.
5 days old and two scratches later. Observations
My Aquos is now 5 days old and I can see two very fine 1/2" scratches already. I fear for the worst on this device over time. I had a ZTE N9500 with Gorilla glass and it was tough as nails. It had a very good feel when touched and was good at not holding fingerprints. I also use a capacitive touch pen stylus on the phones for notes and there I can see a noticeable difference. The glass is just superior. The Aquos is pretty, but it's Acrylic screen hold fingerprints far worst than the glass. With regards to the stylus, it's almost unusable on the Aquos screen. It's doesn't slide smooth and kind of sticks to the screen as its being dragged creating breaks in the lines being drawn. Anyone using a capacitive stylus with the squishy rubber bulb top to avoid fat finger keyboarding maybe deeply disappointed with this screen.
You guys don't believe in screen protectors? All my phones have gorilla glass but I still have screen protectors on them. Scratches will always happen sooner or later on phones eventually.
RayTrue04 said:
You guys don't believe in screen protectors? All my phones have gorilla glass but I still have screen protectors on them. Scratches will always happen sooner or later on phones eventually.
Click to expand...
Click to collapse
do they make screen protectors for the beveled edges on the side?
Tempered glass screen protector for 306SH on Amazon, google it.
Sent from my 306SH
Anyone else have an issue with how easily the screen scratches. After a week my screen is completely covered in scratches. I never dropped or had keys in the same pocket as the phone. I thought GG4 should have prevented this. It is hard to use the phone now with all of the scratches. It is very distracting.
Zero scratches on mine, no screen protector (yet, on order) and do carry it in my front pocket.
No scratches on mine yet either. Only things that will scratch this screen are things that are harder, i.e. sand, some metal, diamonds. I know its too late now but I would suggest you turn your pockets inside out when you (or your laundress) does your wash. Sounds like you have some contaminates there.
maybe sand from beach? it can have quartz in it.
There are definitely no contaminates in my pocket. This phone scratches way easier than any other phone I have had. Funny I though the aluminium body is were I would have to worry, but nope, not a mark on the body. The glass on the other hand is badly scratched up.
Shame Nexus Protect doesn't cover these type of issues.
Spontaneous scratches? So you just woke up one morning and your screen was so scratched that you can't use the phone? Do you live in Area 51? I love to see a picture of that taken with your iPhone.
I never said they spontaneously showed up one morning. But the screen isn't as hard as people are claiming. I never had an issue with N5 and scratches, and now this screen is covered in them after only a week.
To be clear the phone is physically still very much usable. These are very superficial scratches only visible when the phone is dim and at specific angles. But it is very annoying when you see them.
The glass is gorilla glass 4.
It's harder than any gorilla glass that came before it.
Dems the facts...
I don't know what scratched your glass, but it isn't the glass's fault...
not a single scratch here
do u live close to the coast? have sand on ur pockets? Sand(silica) can be harder than glass and cause scratches
Mine uncovered for almost a week while I wait for screen protection.
No scratches.
I'm with GSMan201; I've had the 6p for about a month and after a week had multiple small scratches on the top of the screen near the speaker, and now I'm noticing more small scratches appearing on other parts of the screen. As previously mentioned, they aren't major scratches by any means and can only be seen with the screen off and phone held at certain angles. However, it's quite disconcerting as I had both the nexus 4 and nexus 5 and neither seemed to scratch as easily as this phone...... I should also mention scratches occurred when the phone was naked as well as with a wallet style case that covers the screen, and to my knowledge has never been in contact with materials that would have scratched it. On a positive note, it's the only disappointment I've had with the phone so far.
I've looked mine over closely and no scratches on the screen area at all. No case on the device, carried in a belt holder and no screen protector.
I've got a small scratch near my front-facing camera. It's just a matter of time before everyone's glass scratches, so be sure to get screen protectors.
It seems that these threads pop up for every popular phone. You should buy a screen protector based on whether you care if you're screen is scratched, not whether you think it will scratch or not. There's really no reason not to buy one now that glass screen protectors have gotten so cheap, even cheaper than the nicer plastic ones were just a few years ago.
GSMan201 said:
Anyone else have an issue with how easily the screen scratches. After a week my screen is completely covered in scratches. I never dropped or had keys in the same pocket as the phone. I thought GG4 should have prevented this. It is hard to use the phone now with all of the scratches. It is very distracting.
Click to expand...
Click to collapse
I would bet that the coating on the screen is scratched and not the actual glass. Only takes a grain of sand or dirt in the pocket. These scratches don't distort the pixels so are only visible at certain angles and in direct light. I noticed (after wearing the same pair of jeans for a few days in a row ) that a few showed up on my 6P so I bought a TGSP. Gets a little cloudier in direct light than the naked screen but it's worth it for peace of mind. I've had these on every screen I've ever owned to some degree including iPhone 4s, 5s, 6 and... DINC!
anyone with diamond stub earrings?
Same here, three scratches, after less than a month, including a long one (and disturbing on white content) in the middle. All scratches are horizontal. I guess it's not Gorilla Glass 4... I still prefer this over a broken screen though, but it's not that pleasant
skesseks said:
anyone with diamond stub earrings?
Click to expand...
Click to collapse
I am the diamond.
Phone screens always find a way to get scratched. No matter what the glass is, expect it to scratch. End of
Heeyoo!!
So I got the otterbox alpha glass screen protector for my s7 edge and I am really bothered by the dust under it. I didn't install it the person at the store did. So besides the dust the screen protector has been great, it fits cases fine and its sensitivity is pretty good and its clear.
So I noticed a dust spot near the edge, its black and looks like its on the protector itself and not the screen (it is near the more stories arrow in this picture): http://imgur.com/a/bP2TG
Is this just dust/lint or is it something else, it doesn't look like grit to me.
Also recently I saw this piece of dust and It does seem either it just flew in or was there beforehand I didn't notice (its near the flash): http://imgur.com/a/gfxN8
This looks like lint or something.
I don't want to take the protector off unless it breaks or if the adhesive stops working and it peels off, so should i be worried about screen damage if I keep it on? I am just extremely paranoid... :laugh: