3G problems...send for warranty! I did all okay? - Galaxy S 4 Q&A, Help & Troubleshooting

S4 I9505 started giving problems in catchment 3G. I get the signal that I'm bound to H or H + but do not have internet access. Only if I can link E (gsm).
I changed roms a number of times (stock or customs) and nothing solved.
I researched and researched and i think that usually this happens when the IMEI is lost or corrumpted!! do not know if is the case, my imei shows the original.
I have not the backuped EFS folder when it worked like a charm, so I can not see if it the cause of my problems!
I lost patience and I will send it for warranty but I need to know if i did all the steps
*
1° already i changed the product code to the original LUX which is my case, was changed to BTU because of Omega roms
2° I reset the flash counter with the triangle away
3° flash with odin one stock LUX from SamMobile, indeed i have flashed a older one... so Kies have done the last update!
*
think that's all?
*
thank you

sanespro said:
S4 I9505 started giving problems in catchment 3G. I get the signal that I'm bound to H or H + but do not have internet access. Only if I can link E (gsm).
I changed roms a number of times (stock or customs) and nothing solved.
I researched and researched and i think that usually this happens when the IMEI is lost or corrumpted!! do not know if is the case, my imei shows the original.
I have not the backuped EFS folder when it worked like a charm, so I can not see if it the cause of my problems!
I lost patience and I will send it for warranty but I need to know if i did all the steps
*
1° already i changed the product code to the original LUX which is my case, was changed to BTU because of Omega roms
2° I reset the flash counter with the triangle away
3° flash with odin one stock LUX from SamMobile, indeed i have flashed a older one... so Kies have done the last update!
*
think that's all?
*
thank you
Click to expand...
Click to collapse
you are good to go :good:

I think that's probably all but, if I understood you correctly, and you can get internet access via Edge it is possible it is a provisioning issue with your operator. I assume you have spoken to them about it? If not maybe ask if everything is provisioned correctly?

VoodooSix said:
I think that's probably all but, if I understood you correctly, and you can get internet access via Edge it is possible it is a provisioning issue with your operator. I assume you have spoken to them about it? If not maybe ask if everything is provisioned correctly?
Click to expand...
Click to collapse
yes, i have talk to them... they said that is all right with my network

Related

GT-i9505 No mobile network/data after flashing custom ROM

Hi guys been searching all day when I can grab some free WiFi, basically I rooted my s4 gti9505 with auto root and then installed custom recovery, and flashed PAC rom. I'm unable to make calls or receive mobile data but can use WiFi. My settings say baseband unknown .. I'll attach a picture of my settings here in this thread. I have attempted to flash a modem/radio in Odin but this didn't seem to make any difference, the problem is I'm not sure if it was the right thing to do (didn't make a back up of my phone foolishly before flashing PAC rom)
I'd appreciate any help with this guys! My network is vodaphone UK if that makes any difference to any advice given...
Thanks in advance!
Sent from my GT-I9505 using xda app-developers app
somepepe**** said:
Hi guys been searching all day when I can grab some free WiFi, basically I rooted my s4 gti9505 with auto root and then installed custom recovery, and flashed PAC rom. I'm unable to make calls or receive mobile data but can use WiFi. My settings say baseband unknown .. I'll attach a picture of my settings here in this thread. I have attempted to flash a modem/radio in Odin but this didn't seem to make any difference, the problem is I'm not sure if it was the right thing to do (didn't make a back up of my phone foolishly before flashing PAC rom)
I'd appreciate any help with this guys! My network is vodaphone UK if that makes any difference to any advice given...
Thanks in advance!
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
flash MGA modem twice with odin (first time do not tick "auto-reboot", when it "pass" remove battery, insert it flash second time)
This things happend when people move from old baseband to new baseband
samersh72 said:
flash MGA modem twice with odin (first time do not tick "auto-reboot", when it "pass" remove battery, insert it flash second time)
This things happend when people move from old baseband to new baseband
Click to expand...
Click to collapse
hi thanks for your reply, i have just flashed the MGG modem trying to fix it myself but when i reboot myself manually it just hangs on the samsung boot logo for ten minutes..i will try your method with the MGA modem and hope it works
thanks
somepepe**** said:
hi thanks for your reply, i have just flashed the MGG modem trying to fix it myself but when i reboot myself manually it just hangs on the samsung boot logo for ten minutes..i will try your method with the MGA modem and hope it works
thanks
Click to expand...
Click to collapse
and reflash the custom rom after flashing the modem
samersh72 said:
and reflash the custom rom after flashing the modem
Click to expand...
Click to collapse
will do this too, have just finished flashing MGA modem twice using your steps, will flash rom again..i wonder if i should wipe/factory wipe as i would when installing new rom...ill try it!
no luck -still no network. im running out of ideas
network - unknown
mobile network type - unknown
imei unknown
imei sv - unknown
going out now for a while but thought id ask - do you think that installing official stock rom (perhaps from your s4 unrooting guide) would help flashed via odin? from searching i can see that some folk suggest that stock will reinstall everything i need...im hoping so, i really wouldnt mind going back to stock, anythings better than this
somepepe**** said:
will do this too, have just finished flashing MGA modem twice using your steps, will flash rom again..i wonder if i should wipe/factory wipe as i would when installing new rom...ill try it!
no luck -still no network. im running out of ideas
network - unknown
mobile network type - unknown
imei unknown
imei sv - unknown
Click to expand...
Click to collapse
did you put modem in "phone" in odin?
hmmm weird! i guess your imei is not corrupted, sometimes while flashing rom in cwm, efs partition is not detected, so flashing modem twice should work
you can try with an other modem, use new one (but im sure to flash it twice)
another option is trying to flash your stock firmware
samersh72 said:
did you put modem in "phone" in odin?
hmmm weird! i guess your imei is not corrupted, sometimes while flashing rom in cwm, efs partition is not detected, so flashing modem twice should work
you can try with an other modem, use new one (but im sure to flash it twice)
another option is trying to flash your stock firmware
Click to expand...
Click to collapse
yes put it in "phone" mode, thats the second or third one i have flashed now so im not sure it wont help but for sure ill try again!
are you able to determine that its not corrupted? would it state as such if it were? im going to flash a stock firmware as a last resort. lost after that haha
edit - installed cwm using sgs4 flasher and re-installed my custom rom and gapps, booted no probs and network now working - sorted!! thanks for your help i dont think i would have reflashed the rom without your advice to do so
So I'm practically in the same boat. I'm currently on P.A.C. man nightly 09/18 (Vodafone Germany branded device). I never had similar problems, but now I can't call (or be called) and I'm not able to use mobile data.
I nearly tried everything:
1) I checked the IMEI (saved it before switching over to custom roms), but an IMEI number is still there.
2) Went back to stock to see if it's a problem of P.A.C. man ROMS or not. On stock it didn't work either.
3) Went back to P.A.C. man ROM and flashed modem XXUBMF8 via Odin 3.04 (from this thread: http://forum.xda-developers.com/showthread.php?t=2192025)
4) Flashed the modem again after I flashed the ROM because it didn't work either.
So I'm completely lost now, I really don't know what to do next. I had mobile data for a couple of seconds every now and then, but nothing stable. And since the problem came up (yesterday evening) I can not make any calls at all.
Can someone help me?
Edit: The very strange thing is that I have full reception balks in the notification area (only in grey). But still, I guess this means that the device is somehow able to detect a signal but can not connect to it?
Edit2: I apparently have no Device-ID. May that be a problem?
So I took some screenshots to show you guys my problem a bit better. For some reason my mobile data now works (currently HSPA, but it's extremely slow). But I still can't make any calls (or get called too). =/
Edit: So to sum this up: the strangest thing about this problem is, that even when I go back to full stock I can't make calls. =/ What could be the problem? An IMEI number is present in the settings (althouh the 'IMEI SV' under 'About phone' --> 'Status' was one digit below the current one that I can see under those stats). The whole problem makes me believe that my provider can't sort my phone number to my device (I'm on Vodafone; but if that's really the case: why the hell does mobile data works sometimes?!). The other possibility: something with the modem/radio is broken. Could this be the problem? The thing is that I also tried to flash a custom modem, but the problem is still there...
I'm really concerned that my phone just became an expensive paperweight
Slightly different than my problem in that I didn't even have any bars for reception..my problem was fixed by changing the custom recovery software (originally I used philz to flash PAC), But I flashed cwm and then used this to again flash PAC, and all was good..don't ask my why but it helped me so you might want to try this...
Sent from my GT-I9505 using xda app-developers app
somepepe**** said:
Slightly different than my problem in that I didn't even have any bars for reception..my problem was fixed by changing the custom recovery software (originally I used philz to flash PAC), But I flashed cwm and then used this to again flash PAC, and all was good..don't ask my why but it helped me so you might want to try this...
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Thank you for your answer!
You also flashed a different modem didn't you? Did this help or was it only the custom recovery? I'm confused because I used CWM before and never had problems. But then this mess all came up...
Yes I flashed several modems, that didn't help..only using a different custom recovery to flash my custom Rom again helped..hope you get sorted!
Sent from my GT-I9505 using xda app-developers app
So I tried to flash PAC with TWRP 2.6.0 (it worked before), but the problem is still there.
I'm really confused. I really don't know what I can do or try to fix this mess... Is there some USSD code or something to find out if my device is missing some ID codes or if the modem is messed up or something?
Edit:
Update: For some reason I now can receive calls/SMS but only when I'm on GPRS speed. Outgoing and ingoing calls are no problem then. When my device is on HSPA or HSPA+ speed however, the old problem of not being able to call or be called is back. On one hand it's good that I'm somehow able to make calls again on the other hand it gets stranger and stranger. I know that it's a bug on PAC man ROMs that you can't change the mobile data speed options (LTE/HSPA/GPRS etc.), but I think that this could be the problem (or at least a part of it)...
Gotcher said:
So I tried to flash PAC with TWRP 2.6.0 (it worked before), but the problem is still there.
I'm really confused. I really don't know what I can do or try to fix this mess... Is there some USSD code or something to find out if my device is missing some ID codes or if the modem is messed up or something?
Edit:
Update: For some reason I now can receive calls/SMS but only when I'm on GPRS speed. Outgoing and ingoing calls are no problem then. When my device is on HSPA or HSPA+ speed however, the old problem of not being able to call or be called is back. On one hand it's good that I'm somehow able to make calls again on the other hand it gets stranger and stranger. I know that it's a bug on PAC man ROMs that you can't change the mobile data speed options (LTE/HSPA/GPRS etc.), but I think that this could be the problem (or at least a part of it)...
Click to expand...
Click to collapse
Actually I can change the data in my phone between 3G and 2G (don't have LTE support here in my country)
Have you checked your APN? Think that might be a problem.
Also please post the steps you take before flashing PAC (ROM, kernel, recovery, etc)
soyusado said:
Actually I can change the data in my phone between 3G and 2G (don't have LTE support here in my country)
Have you checked your APN? Think that might be a problem.
Also please post the steps you take before flashing PAC (ROM, kernel, recovery, etc)
Click to expand...
Click to collapse
Within Wireless & Networks --> Mobile Networks --> Network Mode? On PAC? It always crashes when I try to change something there. In the PAC bug post this seems to be a known bug, my mode is also set to GSM/WCDMA/LTE. But whenever I enter the settings to change this, only 'LTE' is chosen as option. I don't have LTE on my plan and I read somewhere else that Vodafone has major problems with it's LTE network here in Germany and that it may be better for customers without it to turn it off.
About APN: there is definitely something strange. I can enter the settings and I see three different APNs that were not created by me (they must be the standard carrier ones): they are called Vodafone DE (for Germany), 1und1 (pretty strange because the settings are the very same on this one, only the name is different) and Vodafone DE-MMS.
The strange thing now is that I can't change any value of the Vodafone DE APN... When I go into its settings, everything ia greyed out. This was the same on the stock ROM...
Now when I create a new APN with the correct provider settings (found via Google on the VF homepage), the phone still won't work. When I put the device aside for a few minutes, the Vodafone Deutschland DE APN is the selected APN again although I never went back to it...
Is there some option to take a deeper look into the modem stats to see what's the problem?
Install stock ROM
Gotcher said:
Within Wireless & Networks --> Mobile Networks --> Network Mode? On PAC? It always crashes when I try to change something there. In the PAC bug post this seems to be a known bug, my mode is also set to GSM/WCDMA/LTE. But whenever I enter the settings to change this, only 'LTE' is chosen as option. I don't have LTE on my plan and I read somewhere else that Vodafone has major problems with it's LTE network here in Germany and that it may be better for customers without it to turn it off.
About APN: there is definitely something strange. I can enter the settings and I see three different APNs that were not created by me (they must be the standard carrier ones): they are called Vodafone DE (for Germany), 1und1 (pretty strange because the settings are the very same on this one, only the name is different) and Vodafone DE-MMS.
The strange thing now is that I can't change any value of the Vodafone DE APN... When I go into its settings, everything ia greyed out. This was the same on the stock ROM...
Now when I create a new APN with the correct provider settings (found via Google on the VF homepage), the phone still won't work. When I put the device aside for a few minutes, the Vodafone Deutschland DE APN is the selected APN again although I never went back to it...
Is there some option to take a deeper look into the modem stats to see what's the problem?
Click to expand...
Click to collapse
Mate you should try installing Stock ROM that might help I think !
.::Alien::. said:
Mate you should try installing Stock ROM that might help I think !
Click to expand...
Click to collapse
I tried that already, but it didn't help. Same problem...
I factory resetted the phone, wiped cache and dalvik cache and then flashed my Vodafone branded stock ROM via Odin that I had on my device when I got it. Didn't help for some reason... But: should I also try to go back to stock ROM via KIES? I haven't tried this method until now...
Edit: About my flashing method: I went from the stock ROM to rooted (via CF Auto root with Odin). For PAC I then flashed TWRP 2.6.0 and then in recovery factory resetted the phone, wiped cache and dalvik and then installed PAC. After that I installed GApps. I used this method before and it worked without any problems...
Edit2: I found this thread, it appears to be the same/a similar problem with the S3: http://forum.xda-developers.com/showthread.php?t=1805709&page=6
Now is there something similar for the S4? I think I tried calling ##72786# on stock ROM and it didn't work...
Gotcher said:
Within Wireless & Networks --> Mobile Networks --> Network Mode? On PAC? It always crashes when I try to change something there. In the PAC bug post this seems to be a known bug, my mode is also set to GSM/WCDMA/LTE. But whenever I enter the settings to change this, only 'LTE' is chosen as option. I don't have LTE on my plan and I read somewhere else that Vodafone has major problems with it's LTE network here in Germany and that it may be better for customers without it to turn it off.
About APN: there is definitely something strange. I can enter the settings and I see three different APNs that were not created by me (they must be the standard carrier ones): they are called Vodafone DE (for Germany), 1und1 (pretty strange because the settings are the very same on this one, only the name is different) and Vodafone DE-MMS.
The strange thing now is that I can't change any value of the Vodafone DE APN... When I go into its settings, everything ia greyed out. This was the same on the stock ROM...
Now when I create a new APN with the correct provider settings (found via Google on the VF homepage), the phone still won't work. When I put the device aside for a few minutes, the Vodafone Deutschland DE APN is the selected APN again although I never went back to it...
Is there some option to take a deeper look into the modem stats to see what's the problem?
Click to expand...
Click to collapse
Delete the unused APNs.
Do you have mobile data?
Also I asume that you're running the latest vertigo's build, because with me GSM/WCDMA/LTE is always selected.
Sent from my GT-I9505 using Tapatalk 4
Sometimes I have mobile data, but only for very limited time; for the majority of time, I don't have mobile data and can not make calls.
I also tried to delete the unused APNs, but still no change =/
I tried to use a different Micro SIM in this device, but the same problem appears. No data, no phone although I have grey reception balks.
any update on this one?!

[Q] i9505 cannot register on network

Ok so here's my problem.
I have an I9505 previously with a GE custom ROM and modem version XXUEML2, everything was working fine so far, the only "strange" thing was whenever I reboot the device the Cell Network will take about 3 minutes to reconnect, and I constantly lost the 4g connection which I attributed to problems within my carrier.
So a couple days ago I re-installed my custom ROM (was having problems with the Kernel) and after it boot back I wait to my Cell Network to connect, which never happen. So I went ahead, format everything, re-install the custom ROM and no luck.
I tried everything, updating the Baseband to XXUEML6. Install the Stock ROM (which was locked, but the store where I get it unlocked it by warranty), install another Stock ROM (right now I have the I9505XXUFNC4_I9505PHNFNC1_PHN ROM) and I still cannot get signal).
Did my modem just died, or the "warranty" guys unlock my device in a wrong method. I don't think is a problem with my IMEI 'cause I still have the same as the dive box says.
Hope someone can guide me before I take it back. Thanks.
vicmns said:
Ok so here's my problem.
I have an I9505 previously with a GE custom ROM and modem version XXUEML2, everything was working fine so far, the only "strange" thing was whenever I reboot the device the Cell Network will take about 3 minutes to reconnect, and I constantly lost the 4g connection which I attributed to problems within my carrier.
So a couple days ago I re-installed my custom ROM (was having problems with the Kernel) and after it boot back I wait to my Cell Network to connect, which never happen. So I went ahead, format everything, re-install the custom ROM and no luck.
I tried everything, updating the Baseband to XXUEML6. Install the Stock ROM (which was locked, but the store where I get it unlocked it by warranty), install another Stock ROM (right now I have the I9505XXUFNC4_I9505PHNFNC1_PHN ROM) and I still cannot get signal).
Did my modem just died, or the "warranty" guys unlock my device in a wrong method. I don't think is a problem with my IMEI 'cause I still have the same as the dive box says.
Hope someone can guide me before I take it back. Thanks.
Click to expand...
Click to collapse
Hi .
I guess that you checked your setting , data is enable , network mode.....and if your APN settings were correct
MAX 404 said:
Hi .
I guess that you checked your setting , data is enable , network mode.....and if your APN settings were correct
Click to expand...
Click to collapse
Yeah, already check that, but the problem is that I cannot even make phone calls.
vicmns said:
Yeah, already check that, but the problem is that I cannot even make phone calls.
Click to expand...
Click to collapse
I am a little lost with the unlocking thing, why you had to unlock your phone ? it was from a different carrier ? once is unlocked it remains unlocked ..what method he used ?
MAX 404 said:
I am a little lost with the unlocking thing, why you had to unlock your phone ? it was from a different carrier ? once is unlocked it remains unlocked ..what method he used ?
Click to expand...
Click to collapse
Well, when I bought the device, it was intended to be unlocked, but for a strange reason my device (only mine 'cause we bought 2 the same day) came carrier locked (MEO from Portugal) So I sent it back to warranty. After a week I get my device back "unlocked" (Same ROM, IMEI) but I notice that it was rooted, which only makes me think that they take it to a third party which unlocked the cellphone with a method that required root. I didn't care, I had signal and 3G,
The problems of buying stuff online...
vicmns said:
Well, when I bought the device, it was intended to be unlocked, but for a strange reason my device (only mine 'cause we bought 2 the same day) came carrier locked (MEO from Portugal) So I sent it back to warranty. After a week I get my device back "unlocked" (Same ROM, IMEI) but I notice that it was rooted, which only makes me think that they take it to a third party which unlocked the cellphone with a method that required root. I didn't care, I had signal and 3G,
The problems of buying stuff online...
Click to expand...
Click to collapse
There use to be possible using this guide, with the old firmwares as far as i know is not possible anymore unless you still have that firmware
http://forum.xda-developers.com/showthread.php?t=2282683
The other way is by an unlocking code ( you can buy in many places) once is unlock , stays unlock..no matter what you flash
Try something go Settings/connections / More networks/Mobile networks/ network Operator/ choose your carrier and see if it let you register, try others and see what kind of message you get
MAX 404 said:
There use to be possible using this guide, with the old firmwares as far as i know is not possible anymore unless you still have that firmware
http://forum.xda-developers.com/showthread.php?t=2282683
The other way is by an unlocking code ( you can buy in many places) once is unlock , stays unlock..no matter what you flash
Try something go Settings/connections / More networks/Mobile networks/ network Operator/ choose your carrier and see if it let you register, try others and see what kind of message you get
Click to expand...
Click to collapse
Already tried to choose my carrier, but sometimes it doesn't even appear, and when it does, connecting to it just throws and error saying "Not Registered On Network".
What I fear is that somehow they unlocked it using the Ariza patch (or other unlock method) which should not be used.
Also after digging some info, that kind of error happens when the device have been IMEI locked, which could be also a possibility given that my SIM works on any other device, but not otherwise. I will have to give a call to support service to discard this theory.
vicmns said:
Already tried to choose my carrier, but sometimes it doesn't even appear, and when it does, connecting to it just throws and error saying "Not Registered On Network".
What I fear is that somehow they unlocked it using the Ariza patch (or other unlock method) which should not be used.
Also after digging some info, that kind of error happens when the device have been IMEI locked, which could be also a possibility given that my SIM works on any other device, but not otherwise. I will have to give a call to support service to discard this theory.
Click to expand...
Click to collapse
Hi ,
I also feel the same that is the problem , it has not been unlock right.
check with them , let me know what they tell you.
Ok, I have more information, typing on the dial *#0011# to get the Service Mode Menu, it says at the bottom IMEI CERTI: NA. But if y dial *#06# I get my correct IMEI, is something wrong with the EFS folder?
vicmns said:
Ok, I have more information, typing on the dial *#0011# to get the Service Mode Menu, it says at the bottom IMEI CERTI: NA. But if y dial *#06# I get my correct IMEI, is something wrong with the EFS folder?
Click to expand...
Click to collapse
Hi ,
Just cheked mine , it said PASS
For sure something happen when unblocking the phone

[Q] GT-iI9505. Flashed ROM and now NO NETWORK (I've got wifi & mobile data)

Hello, I have successfully flashed a few handsets before so not a total noob, but still pretty inexperienced. I have a problem that I'd really appreciate your help with. I bought a 6mth old immaculate S4. I hated the Samsung crap on it so decided to install a rom. My original attempts to install CWM failed (kept rebooting back to standard recovery and standard rom) but eventually I got PhilZ Touch Recovery on and then installed a custom rom.
I was feeling very pleased with myself until about 4 days later the network connection failed. So I now have a phone that works in every way including wi-fi AND mobile data but can't send receive texts/voice calls. I did send it to Samsung for repair under warranty but they just said it had been damaged by the rom installation and that the warranty was void.
Now I understand I've voided the warranty, but I'm wondering
1) why did it work after the ROM installation (even just for a few days)?
2) Did the ROM installation damage the phone?
3) Is there anyway to correct this problem or is it in fact hardware failure that I will now have to pay to get repaired?
Any help you can give me would be gratefully received. Thanks Jason
ReggieGlovebox said:
Hello, I have successfully flashed a few handsets before so not a total noob, but still pretty inexperienced. I have a problem that I'd really appreciate your help with. I bought a 6mth old immaculate S4. I hated the Samsung crap on it so decided to install a rom. My original attempts to install CWM failed (kept rebooting back to standard recovery and standard rom) but eventually I got PhilZ Touch Recovery on and then installed a custom rom.
I was feeling very pleased with myself until about 4 days later the network connection failed. So I now have a phone that works in every way including wi-fi AND mobile data but can't send receive texts/voice calls. I did send it to Samsung for repair under warranty but they just said it had been damaged by the rom installation and that the warranty was void.
Now I understand I've voided the warranty, but I'm wondering
1) why did it work after the ROM installation (even just for a few days)?
2) Did the ROM installation damage the phone?
3) Is there anyway to correct this problem or is it in fact hardware failure that I will now have to pay to get repaired?
Any help you can give me would be gratefully received. Thanks Jason
Click to expand...
Click to collapse
Hi ,
is hard to tell what happen, is you have mobile data I assume your imei is ok (Find the IMEI by dialing *#06# on your phone or by checking the sticker underneath the battery)
first thing i would try ( after backing up all my stuff and EFS) would be flashing back a fresh stock rom to make that everything is back to normal and start all over again...
http://forum.xda-developers.com/showthread.php?t=2265477
MAX 404 said:
Hi ,
is hard to tell what happen, is you have mobile data I assume your imei is ok (Find the IMEI by dialing *#06# on your phone or by checking the sticker underneath the battery)
first thing i would try ( after backing up all my stuff and EFS) would be flashing back a fresh stock rom to make that everything is back to normal and start all over again...
http://forum.xda-developers.com/showthread.php?t=2265477
Click to expand...
Click to collapse
Thanks for the reply.
Yes, I can still find my IMEI using *#06#.
I have tried 2 other roms, but both are non-stock.
Everything works except network connection.
I'll look around for stock rom and put that on.
ReggieGlovebox said:
Thanks for the reply.
Yes, I can still find my IMEI using *#06#.
I have tried 2 other roms, but both are non-stock.
Everything works except network connection.
I'll look around for stock rom and put that on.
Click to expand...
Click to collapse
Hi,
you could try differnt modems and so on...but it will take longer go for a stock rom ( Sammobile or from the post i gave you) and see if everything is back to normal and from there start all over

[Q] Roaming, cannot register on network

Hey,
I flashed my device some time ago and I broke the glass. I sent to a repair shop and since then I'm stuck on roaming and I can't register to my network (Videotron).
When I use auto connect, it uses Videotron PRTNR which is videotron's partner network (rogers).
I want to install the stock firmware but I've tried to install about 7 of them from sammobile or samsung-updates, all of them show BMC (BELL) or EUR at the end of the firmware version in kies.
Kies refuses to let me install the stock firmware from the firmware upgrade and initialization it says "This version of the device cannot be updated."
I want to be absolutely sure it's not my firmware that's causing the problem before accusing the repair shop....
Does anybody have any idea?
chetus said:
I flashed my device some time ago and I broke the glass. I sent to a repair shop and since then I'm stuck on roaming and I can't register to my network (Videotron)
Click to expand...
Click to collapse
The way you worded your post is confusing. Did the glass shop break your phone or did your flashing cause the issue? We need to know exactly what you did and a lot more information about your phone configuration if you want good advice. You didn't even tell us which S5 variant you have, the specific firmware versions you refer to or give us a verbatim log of what Odin said when you tried to install (an unspecified) firmware version. All of which are critical details.
Some obvious first steps, try your SIM in another unlocked phone to confirm that the SIM and your account are working properly. Also try a friend's SIM in your phone and see what the result is. Check your phone settings for inadvertent changes of course. And list what your phone settings are for us! Clear your system cache from recovery mode.
If you still have problems, try writing a stock firmware with Odin, followed by a factory data reset. Then give us a detailed, step by step description of what you tried and the results for a start.
.
fffft said:
The way you worded your post is confusing. Did the glass shop break your phone or did your flashing cause the issue? We need to know exactly what you did and a lot more information about your phone configuration if you want good advice. You didn't even tell us which S5 variant you have, the specific firmware versions you refer to or give us a verbatim log of what Odin said when you tried to install (an unspecified) firmware version. All of which are critical details.
Some obvious first steps, try your SIM in another unlocked phone to confirm that the SIM and your account are working properly. Also try a friend's SIM in your phone and see what the result is. Check your phone settings for inadvertent changes of course. And list what your phone settings are for us! Clear your system cache from recovery mode.
If you still have problems, try writing a stock firmware with Odin, followed by a factory data reset. Then give us a detailed, step by step description of what you tried and the results for a start.
.
Click to expand...
Click to collapse
My apologies for the lack of information
I have the SM-G900W8 model, using Videotron as my network provider. I believe the roaming issue did not exist before the repair, but they won't believe me since I have a custom rom installed.
While my phone was being repair I've used a galaxy S3 and it started roaming... I thought it was normal since the phone is from Bell (Unlocked) and maybe the network aren't compatible.
I tried what you suggested and inserted my Sim card into my girlfriend's Videotron Galaxy S3 and it still says roaming. I guess the problem must be with the sim card or videotron's network?
And about the roms I tried on my S5 :
=> with Phoenix rom v2, the problem is there.
=> With a couple of original SM-G900W8 stock rom (found on sammobile website) flashed with odin , the problem is still there.
I did try to clear the cache etc...
I forgot, the latest rom I flashed is named G900W8VLU1ANF4_G900W8OYA1ANF4_G900W8VLU1ANF4_HOME.tar.md5.
Please let me know if I forgot something :fingers-crossed:
..
fffft said:
Critical point that. If I understand your reply, the problem remains when you try your SIM in your girlfriend's phone. That shows the problem to be independent of your phone i.e. it is a problem with your SIM or more likely, account. Especially if your girlfriend doesn't have this issue with her own SIM.
Talk to your carrier's support department and if they can't resolve it immediately, open a ticket for them to look into it further. Based on what you described it doesn't seem to have anything to do with the glass repair people. It's just an account problem that happened to occur while your glass was being repaired.
Let us know what support says or if anything changes. If you're ambitious, post your network settings here for review, just in case they impact on the issue in some way. Still it seems to be an account issue.
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Click to collapse
I contacted the technical support team and they are working on it.
Thanks for the help, I'll post if they fix it or if I find the solution myself.
chetus said:
Hey,
I flashed my device some time ago and I broke the glass. I sent to a repair shop and since then I'm stuck on roaming and I can't register to my network (Videotron).
When I use auto connect, it uses Videotron PRTNR which is videotron's partner network (rogers).
I want to install the stock firmware but I've tried to install about 7 of them from sammobile or samsung-updates, all of them show BMC (BELL) or EUR at the end of the firmware version in kies.
Kies refuses to let me install the stock firmware from the firmware upgrade and initialization it says "This version of the device cannot be updated."
I want to be absolutely sure it's not my firmware that's causing the problem before accusing the repair shop....
Does anybody have any idea?
Click to expand...
Click to collapse
I am also with Videotron.
Try to use the Search for Network, not the auto connect and see if Videotron is available from that menu.
If it is not, be sure that there is a Videotron cell tower near you otherwise it will default to Videotron PRTNR which is the normal behavior if the Videotron signal is out of reach.
---------- Post added at 02:03 AM ---------- Previous post was at 01:51 AM ----------
dualathlonpc said:
I am also with Videotron.
Try to use the Search for Network, not the auto connect and see if Videotron is available from that menu.
If it is not, be sure that there is a Videotron cell tower near you otherwise it will default to Videotron PRTNR which is the normal behavior if the Videotron signal is out of reach.
Click to expand...
Click to collapse
The firmware that I found on sammobile and that I flashed on my S5 is G900W8VLU1ANF4_G900W8OYA1ANF4_VTR.zip (note the VTR at the end which is the Videotron variant).

[Q] Restore IMEI on N910F

I bought the N910F a few weeks ago. I'm traveling so I had it unlocked in Bangkok to use other Sim cards. That's when my problems began.
They rooted the phone and changed my IMEI number. The result is: Knox flag tripped, fingerprint sensor not working anymore (error), losing WiFi passwords (had to do ro.securestorage.support=false to fix it) and worst of all lag and bad battery life. I can't even watch a HD movie without lag. AnTuTu score 36000.
The efs folder is empty (not mounted). I have no backup of the folder. The phone functionality works fine. I got no problems with any Sim card. I have a valid imei, just the wrong one. I tried firmware installation and initialization with Kies, but it didn't change anything.
I'm traveling through Asia for many months so I can not get a replacement or send it in for repair at home in Europe.
Do you have an idea how I could get my original imei back? or how to mitigate the issues?
I had a very similar problem, I thought I was sunk. But then I found THIS post, I used the Edit 2 method and it worked a treat, hope you have similar luck. If you don't have TWRP, then I'd recommend you install it, can be a real lifesaver.
thanks for the link. it worked partially. I managed to mount the efs folder. the partition for n910f is mmcblk0p13! I used the terminal emulator on my rooted phone with busybox. no need to use recovery.
the bad thing thing is, I still don't have my original imei. the good thing is, my fingerprint sensor works again, I don't need the Wi-Fi fix with ro.securestorage. support=false and the phone feels much faster, less laggy now.
kinda happy with that. If I had the efs backup now....
would a initialization with Kies restore my original imei?
Sorry, I really can't say, I've never used Kies. Glad it seems to be running better now.
Should have mentioned the partition on a N910 is /dev/block/mmcblk0p13, getting old and forgetful, LOL.
That's a bummer OP - a non-factory unlock on newer Samsung phones involves writing another phone's hacked EFS data.
If the store didn't do a backup of your old modem data, your original IMEI is gone.
DO NOT attempt to use Qualcomm NV Tools to change your IMEI back to stock. (Guess how I wrecked my Note 3 the first time around!) - you need a valid IMEI Certificate to access 3G/LTE networks so you'll be stuck in 2G mode.
Samsung service centers have the tools to write any IMEI they want and generate the valid certificate, though it'll be expensive. I'd just advise OP to Odin to stock and wipe data, then root and disable ro.securestorage.support.
Having a wrong IMEI's not too bad, although a big no-no in terms of the GSM standard.
1) I think I have a valid certificate for my 'new' imei. Mobile data connections work fine and fast (H+). I prefer my original imei though.
2)why should I disable securestorage.support? It works fine enabled.
gattacus said:
1) I think I have a valid certificate for my 'new' imei. Mobile data connections work fine and fast (H+). I prefer my original imei though.
2)why should I disable securestorage.support? It works fine enabled.
Click to expand...
Click to collapse
As part of the unlocking process, they wrote a new (rather, copied from another phone) IMEI to your Note 4. It'll work just fine. However, the IMEI may be shared with other phones, and may one day be blacklisted. When/If that happens, you'll need to write a new IMEI again.
I think I didn't come across right the last time - don't try to change your IMEI to your original one with Qualcomm NV Tools without a matching, proper certificate for it. It's a world of hurt.
As for ro.securestorage.support, it _might_ be needed for keeping WiFi passwords saved on reboot. Or not. IIRC, my rooted Note 3 needed it set for WiFi and S-Health to work right. I'm staying unrooted on my Note 4, so I don't know if you'll still have to do that.
I will go to a service center and ask if they can restore my imei but it doesn't seem to be urgent now. I just hope that a kies install of lollipop doesn't bring back the problems (unmounted efs).
WiFi passwords survive a reboot without the fix. So far so good.
Thanks for your help.
rastus.rob said:
I had a very similar problem, I thought I was sunk. But then I found THIS post, I used the Edit 2 method and it worked a treat, hope you have similar luck. If you don't have TWRP, then I'd recommend you install it, can be a real lifesaver.
Click to expand...
Click to collapse
Your post helped me a lot. I just wanted to say that you made my day. THANK YOU!!!!!
you can use darkmed repair tools
gattacus said:
I bought the N910F a few weeks ago. I'm traveling so I had it unlocked in Bangkok to use other Sim cards. That's when my problems began.
They rooted the phone and changed my IMEI number. The result is: Knox flag tripped, fingerprint sensor not working anymore (error), losing WiFi passwords (had to do ro.securestorage.support=false to fix it) and worst of all lag and bad battery life. I can't even watch a HD movie without lag. AnTuTu score 36000.
The efs folder is empty (not mounted). I have no backup of the folder. The phone functionality works fine. I got no problems with any Sim card. I have a valid imei, just the wrong one. I tried firmware installation and initialization with Kies, but it didn't change anything.
I'm traveling through Asia for many months so I can not get a replacement or send it in for repair at home in Europe.
Do you have an idea how I could get my original imei back? or how to mitigate the issues?
Click to expand...
Click to collapse
you can use Darkmed S7 S7 Edge Imei Cert Repair Tool v.1.1.7 and I am sure, they will solve your problem.
allan maanson said:
you can use Darkmed S7 S7 Edge Imei Cert Repair Tool v.1.1.7 and I am sure, they will solve your problem.
Click to expand...
Click to collapse
This post is really old bruh ?
Sent from my SM-N910G using Tapatalk

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