Taking a Screenshot - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Firstly, Mod if there is already a thread on this topic please move my post there.
I'm experiencing serious problems when trying to take a screenshot with the palm swipe. I had no problem whatsoever on my S III. I'm disabled & can't use the shortcut.
Ideas? TX
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I find holding the power and the home button is more convenient for a screenshot, try that maybe?
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r8revealed said:
I find holding the power and the home button is more convenient for a screenshot, try that maybe?
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Won't work for me as I have limited movement in my hands.
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Is there anything blocking the sensor at the top? (Screen protector, case, etc)?
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r8revealed said:
Is there anything blocking the sensor at the top? (Screen protector, case, etc)?
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No. I have a Cimco TPU case (more like a sleeve) & it's not blocking the sensor.
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I just tried the palm swipe and I realized I had to press on the screen with more force than on the S3 (I've tried both). Also I think air gesture has to be toggled on (as well as palm motion obviously )
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r8revealed said:
I just tried the palm swipe and I realized I had to press on the screen with more force than on the S3 (I've tried both). Also I think air gesture has to be toggled on (as well as palm motion obviously )
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Hmm. I'm pretty darn sure air gesture is toggled too but will check again. I'll also try pressing harder.
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randun said:
Hmm. I'm pretty darn sure air gesture is toggled too but will check again. I'll also try pressing harder.
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Just remembered to respond. Air Gesture was turned off. That said, I remember taking a few screenshots just after I got the phone & AG was definitely off. I also read a bit more about this feature. Supposedly you can hold a finger ~3" over the sensor & it'll activate. Not on my phone...
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randun said:
Just remembered to respond. Air Gesture was turned off. That said, I remember taking a few screenshots just after I got the phone & AG was definitely off. I also read a bit more about this feature. Supposedly you can hold a finger ~3" over the sensor & it'll activate. Not on my phone...
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It's been my experience that I have to physically touch the screen in order for the screen wipe to take a screenshot. I've also found this feature somewhat unreliable as it sometimes moves the screen and then takes a shot of a screen that I have no interest in.

speedlever said:
It's been my experience that I have to physically touch the screen in order for the screen wipe to take a screenshot. I've also found this feature somewhat unreliable as it sometimes moves the screen and then takes a shot of a screen that I have no interest in.
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Exactly. I guess I'll see what Samsung has to say.
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Related

Galaxy note 2's hidden feature called Air Touch...

Hi friends, I want to show you all... note 2's hidden feature we can call it Air Touch (by this feature you can use your note without touch on its screen through SPen) n hope you'll enjoy this amazing feature... n also let me know how many of you know about it... n if you like this, plz press thumbs up
I've uploaded it on youtube n
Here is the video link
https://www.youtube.com/watch?v=1XDyPqX3Jw8&feature=youtube_gdata_player
Sent from my GT-N8000 using Tapatalk HD
hidden
not its not
Well, for some people, it's not "air touch", it's "S-pen way too sensitive" and it's a problem
(see that vid: https://www.youtube.com/watch?v=viDDKGPj2FI)
I guess you tweaked the potentiometer of your S-pen so much that it reacts without even touching the screen ?
BTW, I guess you've lost air view function by doing this, right?
Oh
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I thought it was some hidden feature of note 2
I liked it very much its cool and samsung should placed one more button to activate n deactivate this air touch feature n its more fun then air view
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Well, the possibility to activate/desactivate this feature could be a great idea indeed, but I fear it depends on the potentiometer of the S-pen. Maybe another button on the S-pen to activate this feature could be a good idea for the Note 3
Was it out of the box for you, or did you unscrew the S-pen potentiometer to get these results?
(for me, it was just the contrary, the S-pen was not sensitive enough, I had to press the screen pretty hard to get it working, I had to unscrew the potentiometer to get a smooth S-pen. I haven't tried to get results as yours and I'm not sure my S-pen could do this even if I tweak it more)
Well I dropped my SPen today
And found this feature accidentally
Its quite simple if you press your Spen tip little inside then this feature activate... for deactivation pull it little out
But its fun to use it
Now its like some high tech magic wand
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Hi I hv seen new galaxy s4 video
It has a air swipe feature... where you can just swipe your palm over screen n it'll change the photos, videos
May be samsung will add this feature air touch on galaxy note 3
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Not as convenient but you can get the same result by holding the tip of your finger over the nib of the spen.
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hidden....? samsung has this feature on their note2 promotional video....
This feature isn't "hidden". Lol
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amitsharma.atc said:
Hi I hv seen new galaxy s4 video
It has a air swipe feature... where you can just swipe your palm over screen n it'll change the photos, videos
May be samsung will add this feature air touch on galaxy note 3
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Click to expand...
Click to collapse
This is a pretty old feature which I was using on my old Nokia, it was a 3rd party application that used the front camera to detect the motion of your hands over the screen and swipe photos or pages. Nothing new and certainly not a samsung innovation.
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I don't like it. Confusing.
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amitsharma.atc said:
Well I dropped my SPen today
And found this feature accidentally
Its quite simple if you press your Spen tip little inside then this feature activate... for deactivation pull it little out
But its fun to use it
Now its like some high tech magic wand
Sent from my GT-N7100 using Tapatalk 2
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Click to collapse
Thanks Thanks Thank you My Indian friend this feature works gr8 thx
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aviralsingh16 said:
Thanks Thanks Thank you My Indian friend this feature works gr8 thx
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Well I just like this feature becoz you dont hv to rub your spen on your screen n also with finger its work normal.... using spen like this way its quite feel magical.....
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amitsharma.atc said:
Well I just like this feature becoz you dont hv to rub your spen on your screen n also with finger its work normal.... using spen like this way its quite feel magical.....
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Me too and also it fells a quite good the S IV has floating touch and we have S pen floating touch lol xD I am working on a modifier I may loose air view but I can use air touch.
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aviralsingh16 said:
Me too and also it fells a quite good the S IV has floating touch and we have S pen floating touch lol xD I am working on a modifier I may loose air view but I can use air touch.
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Well thats why I want Samsung should put a button that can activate n deactivate this feature when needed... so you can use both features simultaneously according to your use (air touch n air view)... because note2 has capable hardware
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So you broke your spen for this to work
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http://samsung-updates.com/flagship...ries-s-3-note-2-to-get-new-software-features/
Looks like Samsung has a simpler solution. ..
Even easier just slightly hold your little finger on the nib and this works
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[Q] Pen alert

Some one know how far i need my pen from my phone to alert work?
Not working for me
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Skyrichard said:
Some one know how far i need my pen from my phone to alert work?
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About 15 ft for me.
darrbeck said:
Not working for me
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Make sure you have the setting checked. Also it wont alert you unless the screen is off.
The screen must be off and it also used the phone as a pedometer so you can test it by taking the pen out, turn the screen off and tap the phone on the floor.
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I was at least 15ft & no alert for approx 2 minutes - that's enough time to leave the conf room, get on the elevator & lose that s pen forever...
I'll test again, maybe my screen wasn't off in time.
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Tested mine with the tapping method. Seems to now work at 16 ft.
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Skyrichard said:
Some one know how far i need my pen from my phone to alert work?
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I just looked at this setting, and realized that I didn't turn it on.
It's not a function of distance from the phone, but more the number of 'steps' the phone counts when the screen is off.
I had the pen right next to my phone and shook it like a Polaroid picture. Eventually I got a strong buzzing notification.
Cool stuff!

[Q] something weird with the stylus

hi guys
i just bought samsung gakaxy note 3 N9000 (exynos version) 2 days ago and i noticed something weird with the stylus
there is a certain area of the screen (to the right exactly) that the stylus doesn't write properly i need to press hard on this area when i try to write or scroll and sometimes it doesn't write even if i pressed hard
any ideas what could be the problem??!!!
the finger touches work normally only the stylus
i tried to record it but all screen recorders require rooting and i don't want to root this phone now
i took a screen capture by "Screen Write " feature with the air command .... you can see clearly the area that has no Red lines in the right of the screen
thnx all
Looks like a defect
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phyba said:
Looks like a defect
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so should i replace it???
i just bought it
phyba said:
Looks like a defect
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I would if u are still within your return window. It shouldn't be doing that
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phyba said:
I would if u are still within your return window. It shouldn't be doing that
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Click to collapse
thank you for your answer :good:
the problem solved by removing the case
i read on another forum that some types of cases interfere with the magnetic field of the stylus
weird :silly::silly:
i removed the case and the stylus is working fine now all over the screen
mktns said:
hi guys
i just bought samsung gakaxy note 3 N9000 (exynos version) 2 days ago and i noticed something weird with the stylus
there is a certain area of the screen (to the right exactly) that the stylus doesn't write properly i need to press hard on this area when i try to write or scroll and sometimes it doesn't write even if i pressed hard
any ideas what could be the problem??!!!
the finger touches work normally only the stylus
i tried to record it but all screen recorders require rooting and i don't want to root this phone now
i took a screen capture by "Screen Write " feature with the air command .... you can see clearly the area that has no Red lines in the right of the screen
thnx all
Click to expand...
Click to collapse
Do you have a case with a magnet?
Regards,
Dave
EDIT: Didn't see last part in thread! Doh!
Sent from my SM-N9005 using Tapatalk
ya the Problem was With the magnet in The Case
Sadly I had to cut throw the leather of The Case To remove the magnet
from inside
Better Than discarding the whole case
Thank you all for your answers :thumbup::thumbup::thumbup:
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Just to contribute.
I tested mine out. Smooth all the way left to right top to bottom. Effortlessly registered.
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Any case with a magnetic latch causes this problem, happened to me in note 2 .that area of the screen is exactly where the flip cover magnet button is when the the case gets turned on itself
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S Pen on multiple devices

l used to be able to use the spen from my Note 10.1(2014) and my note3 interchangeably. Somehow I am no longer able to do this anymore. pretty annoying if you own both devices. Anybody figure out how to enable this again?
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Crimso said:
l used to be able to use the spen from my Note 10.1(2014) and my note3 interchangeably. Somehow I am no longer able to do this anymore. pretty annoying if you own both devices. Anybody figure out how to enable this again?
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Click to collapse
My note 3 Stylus works just fine on my Surface Pro..
Not really answering my question though xD
Try taking the stylus out of the note 10 first. I bet they turn the wacom off if the stylus is seated...
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senectus said:
My note 3 Stylus works just fine on my Surface Pro..
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senectus said:
Try taking the stylus out of the note 10 first. I bet they turn the wacom off if the stylus is seated...
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Stupid me! That did it. I could have sworn i never had to do that before. Thanks!
Crimso said:
Stupid me! That did it. I could have sworn i never had to do that before. Thanks!
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Click to collapse
You can turn it off by going to
Settings - controls - S Pen - Turn off Pen Detection
Sent from my Note 3

Edge Screen Issue

Is anybody finding it very easy to accidently catch skin on the edge of the screen and this interact with the device? I never had this issue with the S6 Edge but I'm finding sometimes whilst I'm typing or selecting things the phone will lag because it's detecting a second touch from my hand where I'm holding it.
I thought maybe this could be software related as surely something will be built in to cut out accidental touches?
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jaaystott said:
Is anybody finding it very easy to accidently catch skin on the edge of the screen and this interact with the device? I never had this issue with the S6 Edge but I'm finding sometimes whilst I'm typing or selecting things the phone will lag because it's detecting a second touch from my hand where I'm holding it.
I thought maybe this could be software related as surely something will be built in to cut out accidental touches?
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Click to collapse
I can second this.
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Get a case
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I have this issue when using the camera. The phone would not take a photo or do touch to focus because it would feel a slight touch somewhere the edge...
Brava27 said:
Get a case
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I second this. After using the phone with the spigen ultra hybrid case i dont see this issue
viking2.0 said:
I second this. After using the phone with the spigen ultra hybrid case i dont see this issue
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I guess you need that separation from Palm to screen.
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