Touch Screen Unresponsive - Nexus 7 (2013) General

I purchased a Nexus 7 FHD originally and it was great, no issues with it whatsoever. My mom then saw how good it was, and so we bought another. However, with this one, once in a while the touch screen goes completely unresponsive. It isn't the ghost touch issue or anything like that. The tablet still operates perfectly, videos etc continue playing if it was playing, buttons still are fine, volume still fine. Turning the screen on/off doesn't help. Since touches don't register, I can't "power off" since I have to touch that. Only way is to hold all 3 buttons for a while to turn it off, then back on, and all is fine. It's happened a couple times already, any ideas on the fix? It is on the latest version update.

Known issue. Check the many threads.
Still related to the touch issue.
If you want to unlock the bootloader and fastboot push some files, you've got a really good chance of fixing it.
Cured that issue on 3 N7s that I'm aware of.
Otherwise return/exchange immediately.
If you wait for Google, you might very well be out of your return period before they come up with one themselves.

Related

Touch screen random inputs?

I did a DIY digitizer replacement a month or so ago, and its been working great up until a few days ago. Now, when I go to touch one of the soft buttons or type on the keyboard, the phone "flips out" and starts registering inputs in all random spots, sometimes getting stuck on that spot. I am totally stumped.
I double checked and all the ribbon cables are seated and such, and tried flashing over to Modaco rom from Cyanogen (thinking it might be software)... no luck. Can't even replicate it consistently, it seems to have a mind of its own.
Any thoughts as to what is going on?
Well I know that it has been an issue for some people and the general idea is that if you push the power button and put the screen to sleep and then wake it back up 20 seconds or so later it will work again. I have to say to also wipe your screen clean as well, build up on the screen can cause wonky behavior as well. Good luck.
Mike
this sounds exactly like the glitch that all nexus ones have, stock ROM. just lock then unlock the screen and it fixes itself.
the word is that it will be fixed with the 2.2 update. fingers crossed.
I thought it was that issue I read as well, but the power button glitch-fix everyone speaks of doesn't work.
I actually used my pry-tools to unseat the digitizer from the rest of the phone and kinda let it dangle, and 90% of the issues disappeared.
I am wondering if it might be the digitizer pressing up against the metal backing thats causing it to ground out and cause these issues, since the original phone was held in by a foam-type adhesive which I don't have on it now.
that's very possible. the power button resets my glitch 100% of the time. so sounds like something else is going on with yours.
RogerPodacter said:
this sounds exactly like the glitch that all nexus ones have, stock ROM. just lock then unlock the screen and it fixes itself.
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I don't think its the famous touchscreen issue that we've heard because it was reported to register a click few centimeters below the touch point. Here in this case, the guy says that it randomly registers clicks at different spots.
AlexTheSquid said:
Now, when I go to touch one of the soft buttons or type on the keyboard, the phone "flips out" and starts registering inputs in all random spots, sometimes getting stuck on that spot.
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Click to collapse
I hope that reboot fixes this problem....
I've given up on the task for now, went back to my iPhone 2G till I can figure this out... its definitely not software though... and the digitizer still registers accurately when I don't have it seated into the phone...
No issues here on cyanogen 5. 0. 6 I love this Rom and have 0, yes I said it zero issues..... running solid for almost a month.... sorry ya have them issues I hope ya get em figured out...
As others says, just a quick lock & unlock fixes this. No need to wait 20 secs, I do it right away. Power, power, slide to unlock and I'm back in business.
For me I'd say it happens maybe a couple times a week? What about other people?
On stock it happened like once a week.... for me
none on custom so far after 3 weeks
yeah a couple times a week is it for me too. I wonder if view identified the issue and fixed it in the update. I'm sure some Google employees experience the bug.

[Q] Specific Touch response issues

About a week ago I suddenly started having some issues with the touch response on my HD2, but only when doing certain tasks. Whenever I try to shut down the phone, I press the power button and then the menu pops up giving me a few different options, but the screen is completely unresponsive to anything I touch. Also, the slide to unlock doesn't operate about half the time, so I'm constantly hitting the lock button & trying again. I haven't had any issues with touch while doing any other tasks. I've also tried several different ROMs, including going back to the stock ROM. I've read about several devices with bad digitizers, but this seems to be more specific than that. Any suggestions would be appreciated.
My brother's phone had the exact same issue. We both got our HD2's on the same day in May as part of the Buy One Get One Free deal. Since then, he has had numerous freezing issues with his phone. My phone on the other hand, seldomly suffered from those issues. A week or so ago he told me that he couldn't unlock his phone sometimes, and that he had to keep cycling the screen on and off to finally make the screen respond to touch input. So, after playing with it for a few minutes I noticed the screen became completely unresponsive when attempting to power off the phone. After messing with it for a while, the screen would not respond on any screen at all. So, I called T-Mobile today, and within 5 minutes they offered to send out a Warranty Replacement. Absolutely no hassle at all.
Thanks for the reply. I guess I should give that a try.
what's up ???
is it general problem ???????
my device will arrive next week so will it have the same problem
so depressed ... it is very nice device to have but a screen problem make it realy bad .....

[Q] HD2 becoming unresponsive to touch

The problem began randomly while using CM7 Barebone. Upon boot, the phone works as usual. However, it would stop responding to my touch when I would try to slide the unlock screen. I would have to turn the screen on and off a couple of times and finally it would respond again.
I assumed it was a ROM issue, so I switched over to Paranoid Android, however the problem is happening on this ROM as well. Initially, I assumed it was a hardware issue, but the phone works perfectly fine right after I boot it back up.
Does anyone have some idea as to what could possibly be happening? I'm worried that this will just get worse and I'll end up having to purchase a new phone.
Search for unresponsive screen, your issue is likely to do with the digitizer. When you Held down the power button to reboot the phone this temporarily fixed it (it's a known temporary fix). Install some sort of lock screen widget so that you don't have to use the end call button too much, and unlock using any of the other hardware buttons.

Oneplus 5 Black screen after replacement

My OP5 screen had a small crack so I decided to repair it. After following the tutorial on youtube step by step the phone powers up fine. But as soon as the screen goes to sleep, it get stuck in black, although it feels like responsive (Ican hear the clicks and vibrates and all) but it wont wake up
imercado said:
My OP5 screen had a small crack so I decided to repair it. After following the tutorial on youtube step by step the phone powers up fine. But as soon as the screen goes to sleep, it get stuck in black, although it feels like responsive (Ican hear the clicks and vibrates and all) but it wont wake up
Click to expand...
Click to collapse
Could you wake up the screen? Maybe it's a connection problem or related to the proximity sensor?
Did you ever find a solution to your problem? I have exactly the same problem, but it happens only with Android 9.0. Oreo seems to be working OK, but as soon as I upgrade to official 9.0, the screen won't wake up from sleep. The backlight turns on, but the screen stays black. The phone works OK as long as I use it, but if I press the power button or let it to enter "standby mode", it will stay that way (off). I suppose it has something to do with the replacement screen, but since it works with 8.0, I wish there was a workaround to get the LCD to work with Pie too.
Same problem here. Replaced display too.
I've had a similar issue with a different device before (ZTE nubia Z7 mini). I replaced the screen and it would work correctly, but when I booted TWRP, I would get a black screen. I figured that because the replacement screen was not an OEM one, it may have something to do with LCD drivers in the recovery. I used the old cracked screen with the device opened up to navigate in the TWRP recovery, and I flashed an newer/different recovery. Voila, the new recovery worked with my replacement screen. Based on this experience, it may just be an LCD driver compatibility issue with the replacement screen, causing the screen to just go into forever sleep mode. The driver may need to be changed or tweaked in the Pie version for your replacement screen to work with it. Just a thought, not fully certain.
iwantademo123 said:
I've had a similar issue with a different device before (ZTE nubia Z7 mini). I replaced the screen and it would work correctly, but when I booted TWRP, I would get a black screen. I figured that because the replacement screen was not an OEM one, it may have something to do with LCD drivers in the recovery. I used the old cracked screen with the device opened up to navigate in the TWRP recovery, and I flashed an newer/different recovery. Voila, the new recovery worked with my replacement screen. Based on this experience, it may just be an LCD driver compatibility issue with the replacement screen, causing the screen to just go into forever sleep mode. The driver may need to be changed or tweaked in the Pie version for your replacement screen to work with it. Just a thought, not fully certain.
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Click to collapse
You're probably right about the driver issue. My OP5 has no problems whatsoever with Android 8.1, but 9.0 won't work no matter what I do after waking up the device. The backlight turns on and and off for a few times after which nothing happens. The phone is still working normally, but it's in "blind mode" (music will continue playing, volume buttons work...but they're kind of slow and laggy) Too bad that the latest update (9.01) didn't fix this issue either. I really wouldn't hold my breath getting this issue fixed anytime soon (officially) as it seems to be a cheap 3rd party screen problem.
edit: I tried the custom recovery (20181227) and the same thing happens there. Once screen goes off, it won't come back on.
Edit 2: gave up on the replacement screen and ordered an oem lcd. Lets see how it goes.
sbasil said:
You're probably right about the driver issue. My OP5 has no problems whatsoever with Android 8.1, but 9.0 won't work no matter what I do after waking up the device. The backlight turns on and and off for a few times after which nothing happens. The phone is still working normally, but it's in "blind mode" (music will continue playing, volume buttons work...but they're kind of slow and laggy) Too bad that the latest update (9.01) didn't fix this issue either. I really wouldn't hold my breath getting this issue fixed anytime soon (officially) as it seems to be a cheap 3rd party screen problem.
edit: I tried the custom recovery (20181227) and the same thing happens there. Once screen goes off, it won't come back on.
Edit 2: gave up on the replacement screen and ordered an oem lcd. Lets see how it goes.
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Click to collapse
Do keep us updated if changing the display again fixes this issue. Would be interesting if someone had a fix for 3rd party displays but as of now it seems that's highly unlikely
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iwantademo123 said:
Do keep us updated if changing the display again fixes this issue. Would be interesting if someone had a fix for 3rd party displays but as of now it seems that's highly unlikely
Click to expand...
Click to collapse
Sure.
Got the new OEM amoled screen today. It's brighter, more responsive and doesn't get stuck (black screen) with Android Pie. Problem solved. Price was 3 x higher than the cheap 3rd party screens, but definitely worth it (around 80 euros). All screen gestures work as well.
Bought it on Witrigs (https://www.witrigs.com/oem-lcd-screen-assembly-for-oneplus-5-midnight-black). it came really well packed and arrived fast (7-10 days to Finland). I highly recommend this screen and Witrigs to everyone
Also changed the screen from a friend and have this strange behavior, that the screen won't turn on .. only when I reboot or double press the power button so it launches the camera - the delay tho is about 7s, which is insane! you guys think this is the screen problem, or did I damage something and if yes, what? I repaired about 100 phones in total already ..
Link to the video: https://youtu.be/QmkBspymv8w
androidfreak11 said:
Also changed the screen from a friend and have this strange behavior, that the screen won't turn on .. only when I reboot or double press the power button so it launches the camera - the delay tho is about 7s, which is insane! you guys think this is the screen problem, or did I damage something and if yes, what? I repaired about 100 phones in total already ..
Link to the video: https://youtu.be/QmkBspymv8w
Click to expand...
Click to collapse
Sounds a lot like my OP5 with cheap 3rd party screens which would hardly work at all with Android Pie. If your friend's phone is running on Pie, try downgrading it to Oreo and see if that helps. My phone worked moderately with Oreo but not at all with Pie (wake and touch issues). Currently my OP5 is running Android Pie perfectly with the screen that I bought on Witrigs.
androidfreak11 said:
Also changed the screen from a friend and have this strange behavior, that the screen won't turn on .. only when I reboot or double press the power button so it launches the camera - the delay tho is about 7s, which is insane! you guys think this is the screen problem, or did I damage something and if yes, what? I repaired about 100 phones in total already ..
Link to the video:
Click to expand...
Click to collapse
Bizarre, have you tried the usual factory reset / rom reflash? If you confirm that its not a software related issue, then it probably is just the screen if its not an OEM part. Can't see what else would be the issue here unless there was other kind of damage before the repair maybe
Like @sbasil mentioned, it could just be due to the non-OEM screen being incompatible with Pie drivers.
Thank you for saving my phone
sbasil said:
Sounds a lot like my OP5 with cheap 3rd party screens which would hardly work at all with Android Pie. If your friend's phone is running on Pie, try downgrading it to Oreo and see if that helps. My phone worked moderately with Oreo but not at all with Pie (wake and touch issues). Currently my OP5 is running Android Pie perfectly with the screen that I bought on Witrigs.
Click to expand...
Click to collapse
Thank you for saving my phone
Mine not working with lineage base rom but is good with last pie 9.0.8. Did you try it?
Have this issue too
My OP5 has its original AMOLED screen. Running OS 9.0.8. This started happening after the most recent update. At least I never noticed it before.
I ran *#808# diagnostics, thinking maybe it's the proximity sensor, or the fingerprint scanner, but everything passed.
Also while locked, ambient display works. It's just getting the Home screen to appear after waking the phone that's become agonizing. And it does wake, the touch screen is responsive, it's just completely blind.
I mean consider this: I can take a screen shot, a screen shot, while the screen is in ambient display and the screen shot is of the home screen.
Pressing the power button or home button or notification slider repeatedly sometimes coaxes it to appear, but the only sure way to get the Home screen back is to restart the phone.
I had a black screen issue after changing the screen to an OEM AMOLED one, and after tearing my hair out for a couple of hours, I discovered that turning off " night mode" fixed the problem instantly
Same happened to me... cracked screen, purchased 'OEM screen' installed. Some apps work, some just black screen.
Driver issue? Running Pie 9x. Anyone had success with this by dropping back to Oreo? Would it do anything different to flash the Pie Firmware?
I repair/upgrade OnePlus 3/3T/5/5T phones to donate to families in need at the local family shelter. Some of them have lost or had to sell their phones just to get food and such. Now they need one to arrange job interviews and housing, things of that nature. So anyways, all that to say this.... I have replaced a LOT of displays, and all of them were the 'cheap' ebay variety. Each and every time I would replace the display, the phone would act just as described in this thread.
After long hours of reading, searching, and experimenting, I have found the ultimate and final solution to this problem. The answer to this issue is simple, but was not so simple to find. Whenever anyone does a screen replacement, and the screen is not the high-priced OEM variety, their phone will almost always have extreme difficulty in waking. The fix, and it has worked for me 100% of the time, is to flash a custom kernel. For the OP5/5T the kernel I use that always works is the Affinity kernel. Just flash and forget. The phone will always wake up after you flash that kernel.
However, don't forget, that what also happens with these lower priced replacement screens is that you can no longer double-tap to wake. I still haven't found a solution for that problem, but it always happens each time I replace a screen. The kernel won't help with that. But it does fix the 'won't wake up' problem.
Try it for yourself and see. You will be happy you did!
Oblias said:
... The fix, and it has worked for me 100% of the time, is to flash a custom kernel. For the OP5/5T the kernel I use that always works is the Affinity kernel. Just flash and forget. The phone will always wake up after you flash that kernel.
Click to expand...
Click to collapse
Please, can you point which FW you're using?
d2mac said:
Please, can you point which FW you're using?
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Click to collapse
I'm not clear about what you are asking. What exactly are you calling FW?? Some people mean radio and camera firmware. Some people mean the custom rom that gets flashed. What do you mean?

Touch stop working after turning off and on the screen.

I've been using the PH-1 for a year and a half and its great, but a couple days ago i would unlock the phone via fingerprint (as ussual), it would unlock but the touch wont work, so i factory reset the phone and still the same, remove the case and the screen was loose (almost complete), but the cable was well connected on both sides so i got the screen glued, but still the same.
Im using Android Pie (from day 1) with March update (updated like a week ago), in order to use the phone beyond what Google assistant can do i have to reboot the phone (using power and volume buttons) to get the touch to work again and dont let the screen go off. Sometimes after rebooting the touch works even if i turn the screen off and on, but i think its just luck.
You guys think it might be a software issue? or hardware issue? because i don't live in the US or CA, so i would have to wait a couple weeks for the screen to get here and i would'nt be able to return it in case its not a screen malfunction.
I really don't wanna change my phone, i love the PH-1.
EDIT: i just replaced the screen with a new one from fixez.com and the problem persists, i think april's update broke something. is there something i can do to check the software? Pls help.
I rooted my phone and almost the same thing happens. I turn off the screen and turn it back on and the touch is unresponsive. Howver, ONLY the apps left on screen are unresponsive. I can still pull down from status bar its weird.
Update 1: I saw u mention fingerprinting. I removed mine and somehow it seems to have stopped. I'll use it for about another day or 2.
Update2: Well it doesn't. If my screen times out with an app open. The app is unresponsive upon waking.

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