I have a Razr M with a broken screen. The damage is to the upper left hand corner. The phone actually worked for several days like this, then just stopped. I can not tell what mode it's in or anything at this point. When I plug it in to charge, the green LED lights for a few seconds then goes out. Not sure if this is normal, as this was my sons phone and I never used it. Of course my son doesn't know either. Go figure. The phone was in an Otterbox (Defender Series) when it experianced a crushing force....
The issue is that I need to get his personal info and pictures off the phone before we send it back. (We had insurance).
So the question is:
How can I tell if the phone turned on. (We've pressed so many buttons etc...)
Is there a way to reset the phone to restart, so we can be sure it's on.
How can I access the files? (Is there a keystroke to power it up in USB mode?
The phone is the Razr M (XT907) from Verizon. I have down loaded and installed the motorola drivers on my PC, but no luck there. I'm no expert, but the damage seems really limited to the upper left hand corner, front and back side. I have watched several Youtube video's and don't believe anything super critial is located there, just the rear speaker on back and LED on front. The glass has broken (cracked) further down a bit, and I can see inside the phone just a little. The inner structure (plastic with the LED inside for thoise famliar with the insides) is mint.
ANY help would be appreciated. Thank you!
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I would plug the charger for a while maybe like ½-1 hour the green light coming on then off is a sign that the phone recognizes its getting power then started to charge... after some time on the charger take it off hold down both the power + volume down for 10-15 seconds I'd give it a minute or so then plug it in to the USB of your PC ... if all is well you should get the screen pop and be able to access the pictures... as far as contacts and what not your Sol.... you should be able to reset it via stock recovery without seeing it if you know where each selection is but I couldn't tell you as its been way to long since I've had the stock recovery... hope it helps good luck
Sent from my XT907 using xda app-developers app
broderp said:
I have a Razr M
Click to expand...
Click to collapse
Follow ezknives.
Were you unlocked? Rooted?
If you can never boot, see if you can get to bootloader
ezknives said:
I would plug the charger for a while maybe like ½-1 hour the green light coming on then off is a sign that the phone recognizes its getting power then started to charge... after some time on the charger take it off hold down both the power + volume down for 10-15 seconds I'd give it a minute or so then plug it in to the USB of your PC ... if all is well you should get the screen pop and be able to access the pictures... as far as contacts and what not your Sol.... you should be able to reset it via stock recovery without seeing it if you know where each selection is but I couldn't tell you as its been way to long since I've had the stock recovery... hope it helps good luck
Sent from my XT907 using xda app-developers app
Click to expand...
Click to collapse
I will try this when I get home. Thanks for the information. :fingers-crossed:
aviwdoowks said:
Follow ezknives.
Were you unlocked? Rooted?
If you can never boot, see if you can get to bootloader
Click to expand...
Click to collapse
The phone was about 3 months old and bone stock.
Stock then it must bootup!
aviwdoowks said:
Stock then it must bootup!
Click to expand...
Click to collapse
Thats what i thought. It seems to me that the glass/ touchscreen is all thats damaged. Unfortunatly this phone was never hooked to a PC in it's short 3 month life. I don't know if it's even set up for USB or what the default settings are.
I do know my son had a pattern lock screen. I wonder if this affects it's ability to connect via USB assuming it's on and powered up.
ezknives said:
I would plug the charger for a while maybe like ½-1 hour the green light coming on then off is a sign that the phone recognizes its getting power then started to charge... after some time on the charger take it off hold down both the power + volume down for 10-15 seconds I'd give it a minute or so then plug it in to the USB of your PC ... if all is well you should get the screen pop and be able to access the pictures... as far as contacts and what not your Sol.... you should be able to reset it via stock recovery without seeing it if you know where each selection is but I couldn't tell you as its been way to long since I've had the stock recovery... hope it helps good luck
Sent from my XT907 using xda app-developers app
Click to expand...
Click to collapse
I did this and still nothing. My PC acts like it's not even there. I just get the green light for few seconds then nothing. The phone should be charged as I left it all night on the charger, but I plugged it in for about 30 minutes then unplugged and tried this. Nothing. Odd how it was working just fine 2 days ago with the same damage. Of course two days ago my son didn't ask me to back anything up either. Lesson learned I guess.
This was one reason I didn't like this phone. If my phone locks up, I can pull the battery. Then I KNOW its off. I can't tell what state this phone is in or even if I can shut it down or access anything with damged screen being blank. If the above method should force it to pop up as a USB drive, then I'm afraid something else has fried. I have until tommorrow or so to try anything else.
broderp said:
I did this and still nothing. My PC acts like it's not even there. I just get the green light for few seconds then nothing. The phone should be charged as I left it all night on the charger, but I plugged it in for about 30 minutes then unplugged and tried this. Nothing. Odd how it was working just fine 2 days ago with the same damage. Of course two days ago my son didn't ask me to back anything up either. Lesson learned I guess.
This was one reason I didn't like this phone. If my phone locks up, I can pull the battery. Then I KNOW its off. I can't tell what state this phone is in or even if I can shut it down or access anything with damged screen being blank. If the above method should force it to pop up as a USB drive, then I'm afraid something else has fried. I have until tommorrow or so to try anything else.
Click to expand...
Click to collapse
This might go without saying, but just in case... you need to make sure you have Motorola's device drivers installed on your computer. You can find them here: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/89608/p/30,6720,8577
karthakon said:
This might go without saying, but just in case... you need to make sure you have Motorola's device drivers installed on your computer. You can find them here: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/89608/p/30,6720,8577
Click to expand...
Click to collapse
Yep, did that first thing last night.
I don't believe the phone is set up for USB, of course I cant access it now..
I believe the PC driver software installed OK.
If the PC doesn't recognize it, you're not even booting. If it wasn't set up for USB, the computer would see it but not be able to access anything. Odd, because you should be able to.
So what happened before it went dead? Did you leave it on and let it go dead?
If not, your circuit board may be broken, in which case you're SOL
Sent from my XT907 using Tapatalk 4
broderp said:
I have a Razr M with a broken screen. The damage is to the upper left hand corner. The phone actually worked for several days like this, then just stopped. I can not tell what mode it's in or anything at this point. When I plug it in to charge, the green LED lights for a few seconds then goes out. Not sure if this is normal, as this was my sons phone and I never used it. Of course my son doesn't know either. Go figure. The phone was in an Otterbox (Defender Series) when it experianced a crushing force....
The issue is that I need to get his personal info and pictures off the phone before we send it back. (We had insurance).
So the question is:
How can I tell if the phone turned on. (We've pressed so many buttons etc...)
Is there a way to reset the phone to restart, so we can be sure it's on.
How can I access the files? (Is there a keystroke to power it up in USB mode?
The phone is the Razr M (XT907) from Verizon. I have down loaded and installed the motorola drivers on my PC, but no luck there. I'm no expert, but the damage seems really limited to the upper left hand corner, front and back side. I have watched several Youtube video's and don't believe anything super critial is located there, just the rear speaker on back and LED on front. The glass has broken (cracked) further down a bit, and I can see inside the phone just a little. The inner structure (plastic with the LED inside for thoise famliar with the insides) is mint.
ANY help would be appreciated. Thank you!
Click to expand...
Click to collapse
here's a shot in the dark:
there is an app called "Plan B" on the google play store. the app was designed for folks to install it on their device AFTER the phone went missing (this is assuming, of course, that the phone is turned on and is able to send/receive data). from this app, I think you can back up your contacts, pictures, etc. so, see if you can turn the phone on (you should see the green LED light up) by pressing and holding the power button for 3 seconds. then, via your PC, go to the google play store (sign into whose ever account was setup with google), and install Plan B (or lookout). I think google device manager may do the same thing, but that could require you to go into the phone and adjust the settings.
going forward, I would advise folks to use google as their ONLY source for contacts - that way, when they change phones, reset devices, flash, etc., all of that information will download automatically.
regarding pics/vids, I would suggest to make sure that folks set their camera to save to the external SD card - that way, all you need to do is pop out the sd card, and all of them will be saved there. or, you can upload them to picasa web album (google's online photo/video storage).
hope this helps, and good luck.
sloosecannon said:
If the PC doesn't recognize it, you're not even booting. If it wasn't set up for USB, the computer would see it but not be able to access anything. Odd, because you should be able to.
So what happened before it went dead? Did you leave it on and let it go dead?
If not, your circuit board may be broken, in which case you're SOL
Sent from my XT907 using Tapatalk 4
Click to expand...
Click to collapse
Don't know. It's my sons phone, I knew it was broken, but I also saw that it was working. He never mentionad a word about storing stuffon his internal memory as opposed to the SD card. It was only after it stopped working did he say anything about it.
I'm real curiuous now, had he had extremely private info on there, passwords to bank accounts, credit card info etc... how would aperson be sure when you send a phone back it doesn't get recyled, repaired? I know they would wipe it clean, but I also know for a fact that anyone in this type of industry will look around first before wipingh it. Do bad I cant destroy the phone further to avoid it being even considered for repair and not just the incinerator. :silly:
broderp said:
Don't know. It's my sons phone, I knew it was broken, but I also saw that it was working. He never mentionad a word about storing stuffon his internal memory as opposed to the SD card. It was only after it stopped working did he say anything about it.
I'm real curiuous now, had he had extremely private info on there, passwords to bank accounts, credit card info etc... how would aperson be sure when you send a phone back it doesn't get recyled, repaired? I know they would wipe it clean, but I also know for a fact that anyone in this type of industry will look around first before wipingh it. Do bad I cant destroy the phone further to avoid it being even considered for repair and not just the incinerator. :silly:
Click to expand...
Click to collapse
That shouldn't be an issue. Assuming they can get it booted, they'll probably go to recovery to check for root. They don't need to boot it all the way. Chances are the insides of the phone might be reused, but there's not much that you can do about that unless you want to just buy a new one...
Sent from my XT907 using Tapatalk 4
broderp said:
Don't know. It's my sons phone, I knew it was broken, but I also saw that it was working. He never mentionad a word about storing stuffon his internal memory as opposed to the SD card. It was only after it stopped working did he say anything about it.
I'm real curiuous now, had he had extremely private info on there, passwords to bank accounts, credit card info etc... how would aperson be sure when you send a phone back it doesn't get recyled, repaired? I know they would wipe it clean, but I also know for a fact that anyone in this type of industry will look around first before wipingh it. Do bad I cant destroy the phone further to avoid it being even considered for repair and not just the incinerator. :silly:
Click to expand...
Click to collapse
i really would not worry about that. my banking app does not store my password on it, and this phone is not compatible with google wallet. also, when they get these devices, the first thing they do (I would imagine) is to do a complete factory reset. given that the phone is damaged, there is really nothing that they can do.
a new thought though - I think there is an app called airdroid that allows you to view your phone's screen on your computer. see if that works.
Related
I was on the phone with T-Mobile and the woman on the other end either had no idea what I was talking about or, she really did. Her probing questions were perfect and she understood everything I was saying...but the only thing she could think of doing was stripping down the phone, have just the battery, and then press and hold VOL UP+DOWN and Power till the Samsung Vibrant screen came on.
I would have a picture for you, but looks like the forum doesn't allow 'new' members to post. Too bad lurker time can;t be counted toward any of it.
Anyway, the best description of what on my screen:
It has a cellphone on the left, a computer on the right, connecting dots and an orange triangle with an exclamation point. It's all int he middle of the screen.
Best part of this is: I did nothing to the phone. i only downloaded some games and a backup program I can't remember the name. Phone was still locked. I'm not venturing into doing anything like that till i have the money to buy another in a worst case scenario.
So...any ideas?
Add insurance in case you mess anything up. You have 14 days...
That doesn't sound like it's bricked but you didn't tell us anything...
That's the recovery screen, but I'm not sure what you are trying to accomplish...
try to reboot the phone into recovery mode and wipe the phone.
I've tried rebooting to recovery mode.
As for not telling the forum anythng; I'm sorry. I left one detail out:
I downloaded a free application, it's a backup program. I don't remember the name of it (this is my first droid phone, big step up from your standard flip phone with a 6 color screen). I left it running a backup of all the photos and 3gp videos I put on the SD card. Fell asleep, woke up 6 hours later....
BOOM.
I did tell you everything, as in I have no desire to hack/crack/jailbreak/spook/circumvent/customer-os/firmware-flash this phone. I only wanted to charge it after playing with it for a while.
I've tried several of the volume button and power button resets, with/without SD card and SIM. I even tried doing it without the battery in the phone plugged into the USB port.
6 hours of internet browseing and reading and trying these different things, and still nowhere close to an answer form T-Mobile than I need the phone replaced.
I can't easily do it, because I have to send the phone in, wait for a 'credit' to hit my account and order another phone, all the while my service is going to stay active because I am on a Flexpay account.
I love the phone. But it's this kind of thing that has made e stay with your standard, low-tech flip phone from Tracfone. This wouldn't be such a big headache of the cellular antenna in that Tracfone was working. It's lasted me almost 4 years.
Anyway. Is there a program that forces a connection to the phone, kinda says "HEY! you are connected to a computer, now do your stuff!"??
Is there a button combination to make it look for a recovery image ont he SD card like when I would flash my OLD Dell Axim X50??? Noone seems to know alot about this phone yet.
It has a cellphone on the left, a computer on the right, connecting dots and an orange triangle with an exclamation point. It's all int he middle of the screen.
Click to expand...
Click to collapse
Looked something like this?
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Sounds like you were in some sort of recovery mode. That more closely resembles the default Android recovery.
Nope.
It has a white icon of a cellphone pn the left, 2 dots, a orange triangle with an exclamation point, 2 dots and another icon that kinda looks like a computer.
Breaking forum rules, but whatever:
http // img231.imageshack.us/ img231 / 1830/ 0720000800.jpg
YAY! It worked. Just add a colon after http and get rid of the spaces.
Of course you know that if this we're happening to you on postpaid, they'd swap your phones out with no inbetween phone time. Your local T-Mobile store might also have loaner phone for you.
probably a cheap flip phone. I was forced to get Flexpay. I guess the last 7 years f ontime, in-full payments to anything hasn't fixed my credit at all. That would explain Verizon's want of a $400 security deposit.
So... I've been doing some research. If Odin can be used to reflash the stock firmwares onto the phone...and if this phone uses an SD card (only say this because windows recognized the internal storage as an SD card) and if one of the other Samsung Android phones when taken apart , had a SD slot for the internal storage (looks like you can actually easily replace the SD card) then what if I took apart the phone, removed the SD card and formated and partitioned it on my computer through my card reader...
These are all just educated guesses. I mean... it looks like my phone has no idea what to do because maybe the SD card is bad or something, unbeknownst to me, reformatted the card improperly.
I posed this same question to Samsung and have yet to hear from them.
What do you guys think? Anyone actually crack open their phones yet?
It seems to me that your options are limited.
I'd say you should root it and see if that gives you more options, but I don't know how feasible that will be for you to do at present.
Can't root a phone that's not booting up to recovery or being seen by a computer
Just received info from Samsung:
Yeah, it looks like the phone needs to be re-flashed or replaced. Head to your local T-Mobile Store or call them up."
So Samsung isn't willing to let go of any other information on this or even extrapolate on the idea of reflashing.
Again, it looks like there is no internal storage with a bootloader to tell the phone what to do.
i see 1 solution
when i bought my vibrant they told me i have 14 days to return or exchange the phone if there is any issues with it the phone came out on the 15th i think so you still have 6 days to take it in show them the problem and they can swap you out with a new vibrant
bricked my g1
When i got my first g1, I rooted it and tried to flash a rom. I bricked it! I called Tmo,I said it froze and wouldn't boot up. They walked me through troubleshooting(of course nothing worked) and said it was software and sent me a brand new one it was only 2 wks old. Maybe an idea for ya.
If you are with in your return period(30 days California, 14 everywhere else) I would take it back and get a new one instead of trying to fix it.
Why trying to fix it yourself? Bring it back to a t-mobile store and exchange for a new one.
bwhites1 said:
When i got my first g1, I rooted it and tried to flash a rom. I bricked it! I called Tmo,I said it froze and wouldn't boot up. They walked me through troubleshooting(of course nothing worked) and said it was software and sent me a brand new one it was only 2 wks old. Maybe an idea for ya.
Click to expand...
Click to collapse
I've bricked my G1 few times. t-mobile has always exchange it for me during the first year.
i know what your phone has theres a cure but you will most likely have to root it then return it back to stock look under the ms guru section for returning your phone to stock it should help you but then you need to do a restore with the nandroid backup to be completely stock. you'll have to put your phone into download mode hold both volume buttons and power let it do the vibrant screen twice then let go of power and still hold the volume buttons you should be in download mode proceed with the other things from there meaning ms guru and using odin
If you are having the problem I think you are, you should be able, if the software is compatible with Vibrant because I don't know if it is, to restore it with the Odin software or at least thorough a far more complicated process using adb. Check this thread, http://forum.xda-developers.com/showthread.php?t=731989, and see if you are having a similar problem.
jwrichards1982 said:
I was on the phone with T-Mobile and the woman on the other end either had no idea what I was talking about or, she really did. Her probing questions were perfect and she understood everything I was saying...but the only thing she could think of doing was stripping down the phone, have just the battery, and then press and hold VOL UP+DOWN and Power till the Samsung Vibrant screen came on.
I would have a picture for you, but looks like the forum doesn't allow 'new' members to post. Too bad lurker time can;t be counted toward any of it.
Anyway, the best description of what on my screen:
It has a cellphone on the left, a computer on the right, connecting dots and an orange triangle with an exclamation point. It's all int he middle of the screen.
Best part of this is: I did nothing to the phone. i only downloaded some games and a backup program I can't remember the name. Phone was still locked. I'm not venturing into doing anything like that till i have the money to buy another in a worst case scenario.
So...any ideas?
Click to expand...
Click to collapse
I wanted to let you know I had this same issue and I was still able to get into download mode with the same method described in the earlier post:
1:with phone off hold down volume up and volume down buttons- keeps buttons held
2ress and hold power on button
3:when the screen with the computer and cellphone on it appear for the second time wait for it to disappear
4:when it disappears wait for 1 second a let only power button go and you will be in download mode(android with shovel\big yellow triangle) and you can flash with Odin.
I tried this 5 or 6 times before I got it right but in the end I was able to get back to stock ROM and phone was brand new. Hope this helps.
Mike
AndroidZ28 has the best advice
AndroidZ28 has the best advice add the insurance in case you can't figure out what is going on . Then, fain the " i don't understand what is going to the phone. Then ***** and complain that you paid for the phone and want it to work. .... The Squeaky wheel get the oil..........
jwrichards1982 said:
Can't root a phone that's not booting up to recovery or being seen by a computer
Just received info from Samsung:
Yeah, it looks like the phone needs to be re-flashed or replaced. Head to your local T-Mobile Store or call them up."
So Samsung isn't willing to let go of any other information on this or even extrapolate on the idea of reflashing.
Again, it looks like there is no internal storage with a bootloader to tell the phone what to do.
Click to expand...
Click to collapse
But you can always ODIN rite?
I wanted to ask the experts here before I move forward on getting another phone.
This was a retarded move on my part but I installed a T-mobile Vibrant froyo 2.2 onto my Verizon Fascinate... (I know, you're wondering how this could have happened.. it had to do with a un-helpful friends advice/assistance.)
I used a little package deal of files installed through Odin.
Eugene_2E_JK2_Froyo.tar.md5
s1_odin_20100512.pit
Warning stated: THIS WILL WIPE ANY DATA ON YOUR DEVICE, IT WILL REPLACE YOUR BASEBAND, KERNEL, RECOVERY AND OS.
The phone starts up fine and I can get apps and surf on my wireless without issue.
The problems which lead me to believe my phone is bricked from ever going back to Verizon fascinate froyos rom is a few major issues.
1.) If the phone is powered on, anytime I plug in the USB cable to the PC or charger, the phone goes black and the power turns off. I cannot get the phone to turn on at all with the USB cable plugged in.
2.) The phone will not go into download (triangle) mode regardless of the button combos pressed.
3.) I tried to use the rom installer on the clockwork app but when the phone reboots it gets stuck at startup in the system recovery. The volume buttons will not allow me to select anything.
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Well, if everyone determines the phone is bricked.. give me some ideas on how to swap it out for a replacement. This one is a VZW certified-preowned phone. 14 day return policy which I just got it. If a rep was to turn it on, they will see it says T-mobile Vibrant! ouch..
That pit file looks a lot like a Vibrant Odin file.....you should reflash Odin with some DL09 Odin files. I think you can save your phone at this point.
Edit: didn't see that you can't access download mode. Thats a problem.
Rockin' DJ05, Liberty Gingerbread, Clocked at 1.2ghz Voodoo
-----------------------------------
Waiting on a Bionix rom
-----------------------------------
DD username: TheSonicEmerald
Just to verify..when you try to go into download mode you have your battery out of the phone and you plug the usb cable into your phone while holding volume down right?
SCH-I500 - Froyo DL30/Matted Bluebread
if our button combo for download mode doesnt work, I would look into what you have to do for the vibrant, since you flashed their kernel it might respond to whatever you have to press for that.
Vibrant download mode - plug in USB, hold vol up + vol down and press power
http://www.ithinkdiff.com/how-to-access-download-and-recovery-mode-in-samsung-vibrant/
can you put our CWM as update.zip on there and have it load that? If you can get in CWM there is a download mode boot.
Just thinking out loud of ideas, even if its far off, its something to try before having to pay $500
Good call. Hopefully you can get your phone into download mode brother. Wondering if maybe there is an app to reboot into download mode. I know before we had power options I had used anreboot to reboot into recovery but idk about download mode. also I wonder if you'll need different drivers or if the fascinate drivers will work (I've forgotten if they are general galaxy s drivers or application specific)
SCH-I500 - Froyo DL30/Matted Bluebread
if he can get the phone to boot and in android terminal
su
reboot download
Wow! I bet your friend didn't do this to his/her phone, right? Hope things work out for you. In the future use XDA and look up procedures and ASK QUESTIONS like your doing now.
Ps....know anyone who would like to buy a bridge? It doesn't go anywhere, yet.
Sent from my SCH-I500 using XDA App
Well you flashed Vibrant to the phone...vibrant has to have their item way to flash...like software such as Odin....possibly get the software compatible for Vibrant....read up on how to get to that software download mode....and flash back to DL09?????????
Sent from my Samsung Fascinate. FW 2.2.1 BB DlL30
Thank you for the responses. I just came home from work so I'm going to give this a shot tonight and test out everyones suggestions. I'll see if I can un-brick this thing. I'll report back with the results.
Kaze2021 said:
Thank you for the responses. I just came home from work so I'm going to give this a shot tonight and test out everyones suggestions. I'll see if I can un-brick this thing. I'll report back with the results.
Click to expand...
Click to collapse
can't wait to heart what happens. Good luck
Sent from my SCH-I500 using XDA App
Good news and bad news. My phone work was cut short due to the battery dying. Remember how I mentioned when the USB is plugged in the phone turns off? Well it also prevents the phone from charging. It went from soft brick to true BRICK! Can we coin that term? True brick haha
With that being said, I can send it back under warranty and get a replacement since it will not turn on or charge and has no water damage.
BUT before I do this, I will give the phone to my EXPERIENCED friend who I should have spoke to from the start. He owns a vibrant running froyo 2.2 with a 2.3 visual overlay. His battery should swap with mine. He will give it a good comb over to make a last ditch effort before I call it in. I do hope we can revert it back for my sake but also to share this info with all of you.
Have you attempted to use a USB jig to get into download mode? That method is usually foolproof, from what I've heard. You can either buy one for a few bucks, or there's also video instructions available on how to make your own.
THAT is a great idea about using the USB jig. I see the tutorial on xda to make one. Talk about going the distance to recover a brick, that's awesome! I'll see if I can manage to incorporate this.
Good luck man!
Gotta love friends advice!! I would bet it was expecting the button configuration for the vibrant to go into download mode. Although it wasnt the best idea I doubt its really bricked. Good Luck!!
Kaze2021 said:
With that being said, I can send it back under warranty and get a replacement since it will not turn on or charge and has no water damage.
Click to expand...
Click to collapse
... or, maybe they will just pop in a fresh battery, and see the damage you have caused? I know that's what I would do if I were a VZW rep and you brought me a phone that did not turn on.
ivorycruncher said:
Have you attempted to use a USB jig to get into download mode? That method is usually foolproof, from what I've heard. You can either buy one for a few bucks, or there's also video instructions available on how to make your own.
Click to expand...
Click to collapse
this is probably your best option, though I have not used it myself.
some youtube videos to educate yourself:
http://www.youtube.com/results?search_query=galaxy+s+fascinate+usb+jig&aq=f
Report is in. It's bricked or at least bricked beyond our abilities to fix it.
The reason the phone cannot be fixed is because the volume buttons do not work in the samsung recovery utilities screen. Which means you are unable to select the different options to reinstall package etc.
The second issue is due to the USB software and charging parameters of the phone being changed, it cuts the phone power off anytime a USB cable is connected regardless of JIG or not. My friend explained it turns the phone power off to protect the battery from overcharging. The battery on the vibrant and fascinate do work when plugged into each phone but they are different and charge differently. The fascinate battery will not charge when plugged into a vibrant phone.
A verizon agent explained (off the record) if you take the phone into a local shop they WILL send you packing because they'll know you messed it up. If you send it in, they'll still know you messed it up but as long as there is no physical damage or water damage, the phone gets sent back to samsung which in turn satisfies verizon on their end. This in turn gets you a no charge replacement depending on your phone still being in warranty range. This is what I've been told but as you know in life, there is no guarantees.
Most importantly, thank you again for everyones suggestions and input!! When I get a replacement I will have to get someone to baby me through the root process and DL30 install
You are welcome brother. Glad you can at least get a new phone!
SCH-I500 - EB01 SuperClean 2.1 Froyo/Voodoo/Matted Bluebread V1
Lesson learned for the next one lol
Sent from my SCH-I500 using XDA App
Was updating using Odin when, as my luck always proves out, a circuit breaker tripped and cut power to my PC. The phone seemed to be frozen on the "Download Mode" screen (30+ minutes of zero activity) so I pulled the battery. Upon reinserting the battery I discover that the phone is 100% unresponsive. I've tried every trick google could produce for me with the exception of the "homemade jig" method as it seemed fairly clear that the phone needed some semblance of life for that to be effective.
So, my question is... WTF??? I've soft modded wiis, hard modded xboxes, hacked PSPs flashed hundreds of phones and generally revel in futzing around in this manner of endeavor and have NEVER bricked a device (even after some incredibly stupid mistakes). This just doesn't make sense and I haven't seen sysmptoms such as mine presented in any of my web searches. Any ideas???
I'm not saying your not a modder, but you should know to have a UPS hooked up to your dev box, for me its a laptop, so...
Anyway, try removing the battery for 1m, press power button with batt removed, now start up Odin, plug the phone in (batt removed still) and see if the phone connects. I'm sure someone will pop in here and provide links to several threads that describe different methods to help you fix this, I would but I'm sorta busy...
Help support autism awareness,it only takes 2 seconds to help make a difference...
http://picketfenceblogs.com/vote/3616
Sent from MyEF02 using XDAPA...
Keep the battery out for like a half hour and then try again. That has worked for some people.
Or try the mysterious button that may or may not exist. I know I'd be pushing the heck out of it just in case.
Thank you so much for your quick input... I tried precicely that 3-4 times (google search turned it up) and it was a futile endeavor.
And yes, I am fully aware of all the proper precautions to take, unfortunately I am also fully stupid with frightening regularity (well, maybe just lazy and reckless), I seem to have become a tad cocky as I have never really had to face disaster before today.
It won't happen again!
plug phone into computer without battery. Then hold power and 1 to go into download mode (still no battery)
That there is what I've seen as most effective thing to work on bricked phone's.
cool... I just popped out the battery and will let you know the result in about 40 minutes...
this happened to me recently, i found a post with the solution being to pull the battery out of the phone hold down 1 and the power button at the same time before popping the battery back in and it will send you to the proper screen to odin back to what you need, worked perfect for me
oh crap I editted my previous post. i forgot to mention go into download mode...
It's --
Remove battery and plug into computer. then go into download mode WITHOUT Battery still.
If your not getting any sign of life from ur phone, try this:
http://forum.xda-developers.com/showthread.php?t=1042746
It worked for me.
Krojian said:
If your not getting any sign of life from ur phone, try this:
http://forum.xda-developers.com/showthread.php?t=1042746
It worked for me.
Click to expand...
Click to collapse
there is no hole in the back case of my device. I've had my device powered on and bent the **** out of a paper clip trying to push the 'hidden magic button' to no avail.
YMMV (false hope ??)
Cool, didn't know that little button existed!
I bricked mine the same way a few weeks ago and tried every trick in the book over the course of 2 days. It was truly bricked. I don't have insurance; however, my phone was under warranty. Since I couldn't get the phone to boot or anything I figured there was no real way of telling what went wrong. I sent it in for warranty repair and 10 days later, the phone returned in working order. Work order says they replaced the main board. I marked the phone before returning it so I know its the same phone and it works fine now.
And before anyone says anything, I know, I'm an evil bastard. But I figure it's payback for a samsung flatscreen that died 6 months out of warranty.
I've done this, leaving my battery out for 20 mins or so, and leaving it out while going into download mode worked for me. I don't know why but sometimes I can't even get into download mode with my battery in.
keeepinitgansta said:
Cool, didn't know that little button existed!
Click to expand...
Click to collapse
it doesn't..
to prove this (or dis-prove it).. go into clockwork and make a nandroid backup (you know, just in case)...then boot normally and while you're looking at your home screen, jam a paper clip in there as hard as you can. Your device will do nothing.
daddymikey1975 said:
it doesn't..
to prove this (or dis-prove it).. go into clockwork and make a nandroid backup (you know, just in case)...then boot normally and while you're looking at your home screen, jam a paper clip in there as hard as you can. Your device will do nothing.
Click to expand...
Click to collapse
I hope you guys are messing with him...
hardrock121 said:
I hope you guys are messing with him...
Click to expand...
Click to collapse
No, it's just not proven. Some people swear by it, some say it's a myth and some say it depends on when your phone was made.
Sent from Godot's place.
Hi Everybody,
I believe that I am now in serious trouble with my Motorola Defy. I have tried to look everywhere today to find a similar problem to what I am experiencing, and although I can find all the problems, I can't find anyone which has happened like this. It would be so great if someone could help me. I am so so desperate and in total panic right now. I need this phone to work which I had bought in Germany (where my home base is set up) but I am currently working in Estonia where salary really does not allow me to just go out and buy a new one - not even a cheap 20€ phone.
I originally bought the phone about 1 1/2 years ago with Android 2.1. After about 6 months I did the official update to Android 2.2. This is where a few things started to go wrong. Google maps would crash the phone so that I would have to take the battery out to restart it. The camera didn't work properly, and not at all with the flash, and the phone would quite often restart itself. I could however live with all this and just accepted it as I didn't want to do anything to make it worse - I trust myself 100% with computers and there isn't much that I can't do with them. But with phones, that's where I have to put my hands up as I really don't trust myself to do anything because of the fear of bricking one.
Anyway, today as I was using the phone after taking a few pictures the phone had frozen, so as always I took the battery out and turned it on again, when it loaded up and as soon after I put my pin and unlock number in, it restart itself, So I again I put my pin and unlock number in, and it restarted itself. After this I couldn't even put my pin number in.
I then did went into Bootloader to do a wipe and restore, This however, after taking two hours and just watching the yellow dots move along, was clear to me that this also wasn't working. After coming home from work I then copied the instructions found I think in the Beginners Defy Guide on this site for using RSD Lite and an SBF File. This then failed and in Bootloader it also then said Corrupt.
So I then started to watch a video on youtube for a complete guide from unbricking to installing CM10 (something I wanted to do the whole time and never trusted myself). Meanwhile, whilst everything was downloading, although the phone still had about 60% battery, I thought I would plug it in just to charge it for a bit, this however also did not work but I left it in just in case it was working.
After everything was finished downloading, I unplugged the phone from the wall and now it won't even turn on,, neither in Bootloader, or the screen. It does NOTHING! :crying::crying:
When I plug it into the computer the little white led light comes on (top left of the phone) and the computer makes the sound that something is plugged in. This is also recognised my RSD Lite, however once a file has been created it cannot be flashed. It's like the phone is there, but it isn't.
I am really desperate to get this working as I really need this phone for work, and like I said just cannot afford to run and buy anything.
I'm very sorry if I have posted this in a wrong area, but I honestly did try to find something. I just don't understand how plugging it in to charge can stop it from not even opening bootloader, It's like it's got a mind of it's own.
Thank you very very much for reading, and I apologise that it's so long,
Best Wishes,
Steve
To get into the bootloader , keep the volume up button pressed and then press the power button. Is this what you tried to do?
And I didn't get the part where you wiped through the bootloader. As far as I know there is no option there. Do you mean the stock recovery?( The yellow dots are there in the stock recovery)
Sent from my MB526 using xda app-developers app
wahat3 said:
Hi Everybody,
I believe that I am now in serious trouble with my Motorola Defy. I have tried to look everywhere today to find a similar problem to what I am experiencing, and although I can find all the problems, I can't find anyone which has happened like this. It would be so great if someone could help me. I am so so desperate and in total panic right now. I need this phone to work which I had bought in Germany (where my home base is set up) but I am currently working in Estonia where salary really does not allow me to just go out and buy a new one - not even a cheap 20€ phone.
I originally bought the phone about 1 1/2 years ago with Android 2.1. After about 6 months I did the official update to Android 2.2. This is where a few things started to go wrong. Google maps would crash the phone so that I would have to take the battery out to restart it. The camera didn't work properly, and not at all with the flash, and the phone would quite often restart itself. I could however live with all this and just accepted it as I didn't want to do anything to make it worse - I trust myself 100% with computers and there isn't much that I can't do with them. But with phones, that's where I have to put my hands up as I really don't trust myself to do anything because of the fear of bricking one.
Anyway, today as I was using the phone after taking a few pictures the phone had frozen, so as always I took the battery out and turned it on again, when it loaded up and as soon after I put my pin and unlock number in, it restart itself, So I again I put my pin and unlock number in, and it restarted itself. After this I couldn't even put my pin number in.
I then did went into Bootloader to do a wipe and restore, This however, after taking two hours and just watching the yellow dots move along, was clear to me that this also wasn't working. After coming home from work I then copied the instructions found I think in the Beginners Defy Guide on this site for using RSD Lite and an SBF File. This then failed and in Bootloader it also then said Corrupt.
So I then started to watch a video on youtube for a complete guide from unbricking to installing CM10 (something I wanted to do the whole time and never trusted myself). Meanwhile, whilst everything was downloading, although the phone still had about 60% battery, I thought I would plug it in just to charge it for a bit, this however also did not work but I left it in just in case it was working.
After everything was finished downloading, I unplugged the phone from the wall and now it won't even turn on,, neither in Bootloader, or the screen. It does NOTHING! :crying::crying:
When I plug it into the computer the little white led light comes on (top left of the phone) and the computer makes the sound that something is plugged in. This is also recognised my RSD Lite, however once a file has been created it cannot be flashed. It's like the phone is there, but it isn't.
I am really desperate to get this working as I really need this phone for work, and like I said just cannot afford to run and buy anything.
I'm very sorry if I have posted this in a wrong area, but I honestly did try to find something. I just don't understand how plugging it in to charge can stop it from not even opening bootloader, It's like it's got a mind of it's own.
Thank you very very much for reading, and I apologise that it's so long,
Best Wishes,
Steve
Click to expand...
Click to collapse
Check out this link all the best :good:
Hello there,
today, it just happened out of the blue, my pretty new S7 does only show up a blank grass green screen now! It can be turned off and on, touch works. I just can't see anything at all anymore. I really need a way to mirror the screen to the PC or something... USB debugging is not active :crying:. There are some apps installed, I need to use because I have to create the backup files in them!
What would be the easiest way to get access to this?
The phone is connected to my WiF if that helps.
Thank you so much!
I need help really urgently. (
Put it in download mode and reflash in odin
Sent from my SM-G935F using Tapatalk
NewHere92 said:
I need help really urgently. (
Click to expand...
Click to collapse
If you can aquire a mhl cable for your s7 you will be able to output the video output of the s7/edge to a tv/display. Just search mhl cable for s7 edge on amazon or ebay and you should be good to go.
Edit: just read the s7 and the s7 edge don't support mhl so you might be out of luck.
@Rydah805 I want to backup my data .... and I don't think that would help at all. The screen is pretty much done.
@amar95353 I read online that there is no more MHL support on the S7 anymore.
NewHere92 said:
@Rydah805 I want to backup my data .... and I don't think that would help at all. The screen is pretty much done.
@amar95353 I read online that there is no more MHL support on the S7 anymore.
Click to expand...
Click to collapse
Your SOL on data. You can try SmartSwitch on PC but even then you'll need to approve the backup via the phone.
Sent from my SM-G935F using Tapatalk
NewHere92 said:
Hello there,
today, it just happened out of the blue, my pretty new S7 does only show up a blank grass green screen now! It can be turned off and on, touch works. I just can't see anything at all anymore. I really need a way to mirror the screen to the PC or something... USB debugging is not active :crying:. There are some apps installed, I need to use because I have to create the backup files in them!
What would be the easiest way to get access to this?
The phone is connected to my WiF if that helps.
Thank you so much!
Click to expand...
Click to collapse
Original answer deleted. I'm a complete idiot. I should have checked but believe I was given incorrect information from my sprint sales person on location of reset. Sorry.
I turned off the phone many times.
Phone works fine, just the screen doesn't. I found a lot of forum posts for this problem it seems common...
I didn't root this phone.
Now, I finally know what's the hole for LMAO! What does happen if I poke it? Update: Hey, that hole is not used for resetting the phone. It's for noise reduction.
I don't think this will help on a broken screen anyway.
slaldrich said:
i assume you turned your phone completely off and on again (not just the screen).
If you did that, did you try a reset? There is a little hole on the top of your phone and in your box, you received a little tool. Poke the hole and hold it in until something happens (a few secs). This sort of reset is like pulling the battery. You should not lose any data in doing this.
If you created this problem by trying to root your phone unsuccessfully... Then you will probably need to odin new stock software.
Click to expand...
Click to collapse
please dont put anything in that hole. This is not a reset button............... ITS A MICROPHONE and that tool its design to open the sim card bay.
Don't worry, I wont do that.
I'm so stuck here... and also I need to send this phone to T-Mobile! Right now I 'm using an iPad as a phone replacement. lol
Just wish I could save this data...
Is your screen experiencing this?
http://i.imgur.com/iOmtR2T.jpg
If so, it's a defective screen.
I got mine replaced already since it was under 30 days replacement guarantee. You can read more about it here: http://forum.xda-developers.com/showthread.php?t=3359221
But the bad news is you won't be able to backup anything. I had to sacrifice a lot of stuff as well.
This is exactly what my screen does look like! And I did not only had problems with the screen, I wasn't able to get my carrier's settings automatically, I have problems with the charging, it won't display my phone number in the settings and also sometimes the camera app freezes. I installed the updates which didn't change anything. This new smartphone which doesn't even has a tiny scratch, never fall down is totally wrecked. Really disappointed about this "top high end" phone. I don't trust, that it will work after they "repeard it". I have it since release.
It's like really a huge amount of data... Of one app it is everything from 2 years (7GB)! There is no possibility to create a backup, you can just send the data to a new phone via WiFi that's all. If your phone breaks everything is lost.
I realized many app developers don't take enoughh care of backup solutions.
Yesterday the screen got back to life but just for a short moment
So it seems like there is no way to get back this data...
Can I get back my WhatsApp backup at least? I was able to create a backup before the screen died. When I plug in the phone to PC I can see "Samsung Galaxy S7 Edge" in my explorer an that's about it. When I click on it there is no content to show.
I just got an idea how to enable the god damn USB debugging!
Can someone share here how to connect the device as a mass storage to PC (by screenshots please)!
I was just thinking, I can work my way to the Developer Options by taking screenshots but I need to access the media for this!
When I connect the device to PC and then click on Samsung Galaxy S7 Edge it's empty... There most be done something before.
Thanks!
You guys can call me a ****ing genius! I managed to install Teamviewer by taking screenshots and look at them on the PC (I set up the device as mass storage blindly) so I knew what to do next. It was still tricky but possible.
I'm recovering my data now.
Thanks to the Google voice app I was able to type in "Teamviewer"
Thank you anyway!
NewHere92 said:
You guys can call me a ****ing genius! I managed to install Teamviewer by taking screenshots and look at them on the PC (I set up the device as mass storage blindly) so I knew what to do next. It was still tricky but possible.
I'm recovering my data now.
Thanks to the Google voice app I was able to type in "Teamviewer"
Thank you anyway!
Click to expand...
Click to collapse
WTF bro! You seem to hack it pretty easily!
Wish you had done that before mine got replaced.
Now I have permanently lost my previous data
techsammy said:
WTF bro! You seem to hack it pretty easily!
Wish you had done that before mine got replaced.
Now I have permanently lost my previous data
Click to expand...
Click to collapse
It wasn't really easy dude... The most difficult was to make this damn thing work as a mass storage device. So I could finally have access to the data on the Windows Explorer.... I was just touching on the screen like a maniac!
But this is a way to do it guys. If you own a Galaxy S7 Edge I recommend to activate USB debugging and install Teamviewer quick support (Samsung version, there are different editions) just in case the screen breaks. lol I install Teamviewer on all my devices now...
Hey! The same thing just happened to my phone an hour ago. Green grassy screen. It's terrible!
Ok, so what were the steps you took in order to get to where you can turn on USB debugging and backup your phone?
Well, what happens when you connect your phone to your Computer (USB)? If nothing, then you need to check connect the device as camera or mass storage, blindly! Which is kinda tricky... You need to pull down your notification bar and then select the USB options thing and in this menu which pops up you need to select camera or mass storage... But once you get that done, you're good to go! You will be able to take screenshots and view them on your computer instantly. You don't really need to care about USB debugging, you can just get Teamviewer Quick Support (for Samsung) that is really important, the normal version won't work!
NewHere92 said:
Well, what happens when you connect your phone to your Computer (USB)? If nothing, then you need to check connect the device as camera or mass storage, blindly! Which is kinda tricky... You need to pull down your notification bar and then select the USB options thing and in this menu which pops up you need to select camera or mass storage... But once you get that done, you're good to go! You will be able to take screenshots and view them on your computer instantly. You don't really need to care about USB debugging, you can just get Teamviewer Quick Support (for Samsung) that is really important, the normal version won't work!
Click to expand...
Click to collapse
Thanks for the reply. It actually looks like my issue was much worse. My phone degraded pretty quickly, since I wrote my post. It got to a point that while I could type on my lockscreen, it wouldn't go past and enter the OS. I didn't even have a green screen anymore, the screen turned to an off black. At that point, I gave up and sent it in for repairs. I think the motherboard got fried.