Is my warranty void now - Galaxy S 4 Q&A, Help & Troubleshooting

Hello everyone,
I have not rooted my s4 fone yet, I was flashing stock rom using odin.
I dont know what was going in my mind I selected "phone" instead of "PDA".
When fone was not booting up, I put the fone again in download mode. In download mode I saw it is showing status "custom".
I flashed the rom again, this time correctly, now it is showin status official.
Is my wareant is void now?
Sent from my GT-I9500 using XDA Premium 4 mobile app

tollboy said:
Hello everyone,
I have not rooted my s4 fone yet, I was flashing stock rom using odin.
I dont know what was going in my mind I selected "phone" instead of "PDA".
When fone was not booting up, I put the fone again in download mode. In download mode I saw it is showing status "custom".
I flashed the rom again, this time correctly, now it is showin status official.
Is my wareant is void now?
Sent from my GT-I9500 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No
both time u flashed stock ROM so not void ur warranty
If u unlock bootloader and flash custom rom/kernel ur warranty will void
:good:

snkurd feemes
The fact it now states official, and that the binary counter hasn't been tripped due to all being stocks means your warranty is still safe. Just don't root the phone if you wish tokeep your warranty intact. Unless yyou plan to reflash a stock ROM after it?
Dave

Thanks for clearing my doubts guys..
Sent from my GT-I9500 using XDA Premium 4 mobile app

Related

(q) how to check flash counter?

Please can anyone help me how to check and rest flash counter on galaxy s4?
I need to send me s4 to samsung care because of some hardware problem but I am afraid if samsung checks the flash counter and refuse me giving warranty.
Sent from my GT-I9500 using xda app-developers app
Download triangle away from the Play Store, it'll tell you
Sent from my SPH-L710 using xda premium
But I am not rooted after flashing stock rom yesterday and triangle away requires root permission for its working.
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munmun said:
But I am not rooted after flashing stock rom yesterday and triangle away requires root permission for its working.
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Click to collapse
download pre-rooted stock rom from djembey here http://forum.xda-developers.com/showthread.php?t=2250824
install triangle away, reset counter. then you'll have official stock rom with basic root access, flash count 0 and status official.
best choice i guess :fingers-crossed:
munmun said:
Please can anyone help me how to check and rest flash counter on galaxy s4?
I need to send me s4 to samsung care because of some hardware problem but I am afraid if samsung checks the flash counter and refuse me giving warranty.
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
I tried installing triangle away and it does not work.. same will happen in your i9500 its not yet supported i guess we have to wait for chainfire to be back from vacation to make this work for S4 hope this helps
munmun said:
Please can anyone help me how to check and rest flash counter on galaxy s4?
I need to send me s4 to samsung care because of some hardware problem but I am afraid if samsung checks the flash counter and refuse me giving warranty.
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
Hey, did you send it back or not? I rooted mine to check the flash counter and triggered knox security. The are now refusing to honour their warranty despite the actual fault being a physical fault with the screen (it is peeling away from the phone body).
I will keep pushing them until they fix it as the fault is totally unrelated to the phone software and they are breaking the law by refusing to fix it however I will be selling the phone and boycotting them until they drastically improve their customer service
Read this, then tell them
https://www.dropbox.com/s/j93ijf5hzdfwwjm/Screenshot_2014-01-07-15-27-55.png

well, My device was bricked

My device won't boot up power or wont go to recovery mode. powering on has no vibrate feel and it stays black. I used liquid smooth.
Where did you get the liquid smooth rom?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
What steps did you take when flashing
Have you tried download mode?
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
mg2195 said:
What steps did you take when flashing
Have you tried download mode?
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
I downloaded a 2.9 rom for att only
1. I wipe factory reset coming from different rom
2. I install liquid smooth
3. I install loki
4. hit reboot
5. it ask for fix for root, i slide it to fix.
6. bam! screen went black!
If all of this cant be fixed, I have to take it back to att for replacement and act dumb. I have last day to return today. 14 policy is about to expire 11:59. I had it since July 15.
If you can't even get any power and can't get into down load mode then you probably are not going to get it fixed. Have you tried odin and seen if it will recognize the device?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
If you could get into download mode then your not in trouble just reflash stock via odin?
Sent from my SAMSUNG-SGH-I337 using xda premium
Odin do not detect my phone. It SOL! I went to att today. They told me it was SOL too because this device won't boot into recovery or download. Nothing was turning on. So it was replaced by warranty. I told them I rooted it (not playing dumb here at this time) and they replaced it.
Does rooting void warranty right? I don't get it? But I remember on another forums said rooting does not void warranty? Unless they see custom device and unlocked boot loader void warranty?
Can someone explain clearly?
Sent from my Nexus 7 using xda app-developers app
LeonKnight12 said:
Odin do not detect my phone. It SOL! I went to att today. They told me it was SOL too because this device won't boot into recovery or download. Nothing was turning on. So it was replaced by warranty. I told them I rooted it (not playing dumb here at this time) and they replaced it.
Does rooting void warranty right? I don't get it? But I remember on another forums said rooting does not void warranty? Unless they see custom device and unlocked boot loader void warranty?
Can someone explain clearly?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
In almost any situation, operating a device in a way other than the manufacturer intended will void the warranty. In the case of AT&T's warranty, they may have explicit clauses against jailbreaking, rooting, and firmware modification in general. In the terms of the manufacturer's warranty, they might even allow for root, but I'm not sure on this. I once saw someone (reputable dev) post that rooting by itself is not an automatic void. They have to prove that what you did broke your device (which it sounds like what you did probably borked it).
If someone has a rooted device, and suddenly the battery explodes or the LED light stops working (on an otherwise stock rom), then it's kinda hard for them to point at "you rooted it" as being the problem.
But yeah, best to look up the verbage in the warranty, to be sure.
What ROM was on there before you flashed liquid?
And what recovery?
I ask because when flashing AT&T liquid on TWRP at least, you don't flash loki and you also don't get prompted to install root. Not even after a full wipe of EVERYTHING.
Sent from my SGH-I337 using xda premium
CZ Eddie said:
What ROM was on there before you flashed liquid?
And what recovery?
I ask because when flashing AT&T liquid on TWRP at least, you don't flash loki and you also don't get prompted to install root. Not even after a full wipe of EVERYTHING.
Sent from my SGH-I337 using xda premium
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Click to collapse
Google edition 4.3. Is this more likely caused by it? I wiped factory reset before flashing.
Sent from my Nexus 7 using xda app-developers app
Im sorry if I missed your answer to this i didnt see it. Can you put the phone into download mode or not. Holding power and audio up?
I'm not a master at this, but wouldn't a JIG put the phone automatically into download mode, if its not bricked that bad?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
using a jig
r8revealed said:
wouldn't a JIG put the phone automatically into download mode, if its not bricked that bad?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
a jig I've always used for my Infuse, does in fact kick the GS4 into DL mode.

[Q] Re-Flashing stock rom on rooted device

I have a rooted N900 running stock rom, I want to reflash the stock rom, the question is; do I have to unroot first? Or I can flash it right without unrooting
I'm not concerned about warranty and reseting flash binary, I just want to get a clean stock rom again
Sent from my SM-N900 using XDA Premium 4 mobile app
SlmAlslm said:
I have a rooted N900 running stock rom, I want to reflash the stock rom, the question is; do I have to unroot first? Or I can flash it right without unrooting
I'm not concerned about warranty and reseting flash binary, I just want to get a clean stock rom again
Sent from my SM-N900 using XDA Premium 4 mobile app
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Click to collapse
Just flash stock rom with odin root will be gone and back to the day you got it
jaythenut said:
Just flash stock rom with odin root will be gone and back to the day you got it
Click to expand...
Click to collapse
Thanks, I have a custom recovery (CWM), will it be gone after flashing the new rom?
Sent from my SM-N900 using XDA Premium 4 mobile app
SlmAlslm said:
Thanks, I have a custom recovery (CWM), will it be gone after flashing the new rom?
Sent from my SM-N900 using XDA Premium 4 mobile app
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Click to collapse
Yes everything will be gone
If you got CWM knox will be tripped
Have a look in download mode
I don't have knox counter in download mode, and I dont care if it is tripped or not, just want a clean stock rom again without bricking my device
Sent from my SM-N900 using XDA Premium 4 mobile app
SlmAlslm said:
I don't have knox counter in download mode, and I dont care if it is tripped or not, just want a clean stock rom again without bricking my device
Sent from my SM-N900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Just flash stock rom and your be done

camera stop responding

Hi guys i'm using galaxy note 3 9005 bought this phone already rooted. Dont know what kind of firmware since this is my first time using an android phone. My problem is my camera suddenly will not work when i open the camera its just pure black on the screen you cant do anything then it will have an error of camera stop responding. And i noticed that my phone os getting hot and it drains the battery. I need to restsrt the phone in able to use it properly. Any idea guys? Thanks
blinkerwerkz said:
Hi guys i'm using galaxy note 3 9005 bought this phone already rooted. Dont know what kind of firmware since this is my first time using an android phone. My problem is my camera suddenly will not work when i open the camera its just pure black on the screen you cant do anything then it will have an error of camera stop responding. And i noticed that my phone os getting hot and it drains the battery. I need to restsrt the phone in able to use it properly. Any idea guys? Thanks
Click to expand...
Click to collapse
Factory reset your phone via recovery, or flash official firmware via Odin
bekasulaberidze said:
Factory reset your phone via recovery, or flash official firmware via Odin
Click to expand...
Click to collapse
Thanks sir for the response.. can you help me how to flash the official firmware? And also i checked on the knox my knox was tripped 0x1 will it be back to 0x0? Sorry newbie question.
blinkerwerkz said:
Thanks sir for the response.. can you help me how to flash the official firmware? And also i checked on the knox my knox was tripped 0x1 will it be back to 0x0? Sorry newbie question.
Click to expand...
Click to collapse
Your KNOX will always 0x1, so at first download official firmware from sammobile.com than download odin, in AP choose your extracted firmware md5 file and flash it after successfully flashing it must say PASS! when your phone finishes booting go to recovery and factory reset.
Sent from my SM-N900 using XDA Premium 4 mobile app
bekasulaberidze said:
Your KNOX will always 0x1, so at first download official firmware from sammobile.com than download odin, in AP choose your extracted firmware md5 file and flash it after successfully flashing it must say PASS! when your phone finishes booting go to recovery and factory reset.
Sent from my SM-N900 using XDA Premium 4 mobile app
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Click to collapse
Is there a selection of firmware which I will download or I will just select for the Note 3 9005? Since this is the first time doing that kind of flashing and rooting.. BTW after I flash the firmware and factory reset I can proceed in rooting?
yes go to firmwares and choose what region you want I have n900 but on n9005 I preffer BTU britain firmware, after that you can root your phone using cfautoroot
Sent from my SM-N900 using XDA Premium 4 mobile app
bekasulaberidze said:
yes go to firmwares and choose what region you want I have n900 but on n9005 I preffer BTU britain firmware, after that you can root your phone using cfautoroot
Sent from my SM-N900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Can I flash directly for Kitkat? Or do I need to flash the original firmware first before I update to kitkat. Sorry for asking too much question newbie here Lol!
no problem if I know I share my opinion you can flash whatever you want, if you want KK or JB but you must know that you can't downgrade kitkat to jellybean so you choose
Sent from my SM-N900 using XDA Premium 4 mobile app

[Q] How To: Go Back To Complete Stock For Warranty?

Hi,
May you suggest ways on how to return to complete stock or for warranty purposes? [emoji1]
Thank you for your time!
Sent from my SM-G900F using Tapatalk
The most we can do is to do a super wipe and flash a stock rom with Odin, it will flash the stock recovery too, but KNOX will always stay at 0x1 until a genius dev(geohot ?) finds how to reset it, so if it's a Samsung Store they will not take it to repair.
Sent from my SM-G900F using XDA Premium 4 mobile app
Safe0716 said:
The most we can do is to do a super wipe and flash a stock rom with Odin, it will flash the stock recovery too, but KNOX will always stay at 0x1 until a genius dev(geohot ?) finds how to reset it, so if it's a Samsung Store they will not take it to repair.
Sent from my SM-G900F using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Unless you live in Europe, Samsung and all the other OEMS are required to repair the rooted device under warranty unless they can prove with facts that rooting is the cause of the faillure EU law.

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