Database Users

[Q] MTP USB Device problem

Today, When I connect my Nexus 4 to my computer it starts to install the drivers.
The driver consist of 3 parts, but the last one, the MTP USB device, fails to install. I tried restarting my pc and also tried alternate drivers for Windows 7 32bit.
Anyone familiar with this problem and/or it's solution?
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anyone ?

hoangtungst said:
anyone ?
Click to expand...
Click to collapse
Download and install these usb drivers from here http://forum.xda-developers.com/showthread.php?t=1998650.

edit.. oops, seems i cannot read.

Uninstall the drivers that you have already attempted to install. If you want fastboot/adb, install the usb drivers manually linked 2 posts above me. If you want to simply copy files, make sure you have at least windows media player 11 installed and it will take care of the rest.

gee2012 said:
Download and install these usb drivers from here http://forum.xda-developers.com/showthread.php?t=1998650.
Click to expand...
Click to collapse
i have tried but not succesfull
meangreenie said:
Easy way... Turn off USB debugging
Better way... Edit the mtp inf file so it works in USB debugging mode too.. U should find the info with a search.
Edit.. Note..you do need windows media player 11 installed on xp for mtp functionality.
Click to expand...
Click to collapse
Illudrium said:
Uninstall the drivers that you have already attempted to install. If you want fastboot/adb, install the usb drivers manually linked 2 posts above me. If you want to simply copy files, make sure you have at least windows media player 11 installed and it will take care of the rest.
Click to expand...
Click to collapse
I'm using windows 7 and media player version is 12. I just want to copy files

up

i got the same problem, i used the toolkit and everything was fine, but i tried to move some files into the phone and now with MTP, windows do not find the device if i select PTP works but for pictures and such
anyone know how to fix this?

ofteno said:
i got the same problem, i used the toolkit and everything was fine, but i tried to move some files into the phone and now with MTP, windows do not find the device if i select PTP works but for pictures and such
anyone know how to fix this?
Click to expand...
Click to collapse
same here

Sent from my Nexus 4 using xda premium

same here. Fix?

does anyone know ?

same here but after searching a while and only be able to connect via MTP I found this not a state of the art solution:
I use to rename the file I want to move/copy/paste from xxxx.zip or whatever in xxxx.jpg, even for roms anf kernel
for example I want to copy stremax.zip in my N4 /sdcard/
on the pc just rename it to stremax.jpg
connect via MTP
copy the renamed file to /sdcard
once disconnected use a file manager to rename it to stremax.zip and move/copy/delete or whatever you want
I know, it's rude, some developer is cursing my name, but it works..
other solution is installing airdroid but you need to be on same wi-fi network

Try manually uninstalling and reinstalling drivers?
Sent from my toaster using potatotalk 2

Illudrium said:
Try manually uninstalling and reinstalling drivers?
Sent from my toaster using potatotalk 2
Click to expand...
Click to collapse
I have tried but unsuccesful
Sent from my iPad using Tapatalk HD

bump

i fixed my problem yay
i uninstalled the drivers and then installed the naked drivers and magic happened.
connect your device to your PC and then go into contro panel, device manager and uninstall and then install the drivers again

i will try , thank you

[Q] Windows 7 Driver Problems

Hi guys,
I have literally tried everything I could find here. I have tried the Universal drivers, the PDAnet drivers, and the Google drivers, and I have used an installer as well as manually installed the drivers. For the universal and Google drivers, I can get the phone to be recognized by Windows 7 as a Nexus 4, and Windows says the drivers are configured properly. However, the phone doesn't mount and ADB/fastboot still don't connect (and yes, the phone is in USB debugging mode).
After every failed driver I uninstalled the device, removed the Google drivers from USBdeview, and reinstalled the next set of drivers, to no avail. The computer has been restarted many times, no luck. I have tried all three USB ports on my laptop, and I have tried multiple cords, one of which I know for sure works.
Any suggestions would be appreciated. Thank you.
EDIT: If you want, I can add a screenshot of my USBDeview entries to see if there are any conflicting drivers/interfaces. My old phone was a Samsung Galaxy S, but I removed as many of those drivers as I could find.

Silly question, but when attempting fastboot, you did reboot into the bootloader? If you use twrp, they have an adb push setting in the advanced tab(?), see if that's recognized at all?
Sent from my Nexus 4 using Tapatalk 4 Beta

I couldn't use adb or fastboot at all. No adb when the phone is on, no fastboot in the boot loader. I don't have a custom recovery because I can't flash one without fastboot.
Sent from my Nexus 4 using xda app-developers app

I'm also on 64-bit Windows 7, I forgot to mention that. Just tried the Universal Naked Drivers, to no avail.

Did you update adb to the latest version (v1.0.31)? If not, adb won't see the phone

EddyOS said:
Did you update adb to the latest version (v1.0.31)? If not, adb won't see the phone
Click to expand...
Click to collapse
Thanks for the reply. I've been trying to use Minimal ADB and Fastboot so far, since I really don't want to download the SDK. However, I've also tried to use the newest versions of Wug's Nexus Root Toolkit and mskip's toolkit, both of which do not work.

My Windows 7 Pro x64 work PC can see it as can my personal Windows 8 Pro x64 laptop at home - both using the stock Google drivers from the SDK
Remember, also, that when you run 'adb devices' the phone will ask you to allow the PC to connect. If you don't click OK on the phone it will say it's offline

EddyOS said:
My Windows 7 Pro x64 work PC can see it as can my personal Windows 8 Pro x64 laptop at home - both using the stock Google drivers from the SDK
Remember, also, that when you run 'adb devices' the phone will ask you to allow the PC to connect. If you don't click OK on the phone it will say it's offline
Click to expand...
Click to collapse
The window never pops up on the phone. ADB list of devices comes up blank. I'll try the SDK later.

Using the SDK and the newest ADB did not help, still the same problem. I'm out of ideas.
EDIT: Attached are two screenshots of the USBDeview program after I've uninstalled all the Google and Android drivers. Is there anything there that looks like it needs to be uninstalled?
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[HELP] My Nexus 4 is no longer recognized

Hello, since the update to android 4.3 my Nexus 4 is no longer recognized by my Windows 7/8 computers.
I have tried many drivers and software NRT, I also formatted several times.
I've used both connections (MTP and PTP) and USB debugging mode.
Several micro usb cables
Now I know what to do and the problem is that the phone to bootloader unlocked so I do not know if Google agree to exchange it for free.
Desolated if I make mistakes but English is not my native language
Thank you in advance

I don't think you need to exchange it and Google should exchange it even if the bootloader is unlocked, provided you factory reset it I guess. And to re-lock the bootloader you just have to boot it into fastboot mode and type in the command line: fastboot oem lock
(Just follow this guide to return the phone to stock if you need: http://forum.xda-developers.com/showthread.php?t=2010312)
As for recognizing the device, maybe the MTP driver become unrecognized or conflicted, check in the Device Manager of your computer it should be called "Nexus 4" under Portable Devices. If it's not, right click on it and uninstall it. Then reconnect the phone and let it reinstall the driver, also try switching on and off USB Debugging option in the Developer mode.
If that still don't work, try this method: http://forum.xda-developers.com/showpost.php?p=35667806&postcount=23
Because this is likely a driver issue even if you get a new Nexus 4 your computer still might not recognize it. The issue is likely on your computer side, unless your phone's microUSB port is damaged somehow.

Thank you for answering.
I tried the command to lock the bootloader but it does not work because my device is not recognized
That catches image
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You need to install the adb/fastboot driver, again, follow the link I posted for instruction. But you can download the Universal Naked Driver here: http://forum.xda-developers.com/showthread.php?t=1996051
sent from xda premium app

I tried to update the drivers but Windows told me that the driver is already up to date

Uninstall it and also check the option to delete the driver, then rescan the devices and reinstall it.
sent from xda premium app

Without success

In that case I suggest do a clean Windows 7 installation and reinstall the drivers on a clean system . Or wipe out Windows completely and install the latest Ubuntu which will detect your device automatically.

OK I installed ubuntu, I 'll let you know

I just tried the live USB but it does not work ... I think I am forced to call Google for an exchange

androboy06 said:
I just tried the live USB but it does not work ... I think I am forced to call Google for an exchange
Click to expand...
Click to collapse
Did you try to update sdk manager, provided it is installed on your C: drive?
This 1st step has proven to be helpful for re-installing drivers which let you access adb and fastboot.
Bonne chance, mon ami

Yes, the SDK is installed and the drivers google
Merci

androboy06 said:
Hello, since the update to android 4.3 my Nexus 4 is no longer recognized by my Windows 7/8 computers.
I have tried many drivers and software NRT, I also formatted several times.
I've used both connections (MTP and PTP) and USB debugging mode.
Several micro usb cables
Now I know what to do and the problem is that the phone to bootloader unlocked so I do not know if Google agree to exchange it for free.
Desolated if I make mistakes but English is not my native language
Thank you in advance
Click to expand...
Click to collapse
I had simular issue.However if i am connected to USB and activate USB debugging, then windows sees the Nexus4 again as an MTP device, and stops as soon as i disable it. I know you said you tried that but still, thought i'd let you know.

I've ssay but thank you anyway

androboy06 said:
I just tried the live USB but it does not work ... I think I am forced to call Google for an exchange
Click to expand...
Click to collapse
Don't exchange it. After uninstalling the drivers, go to pdanet and get the drivers there. I was having the same issue and that fixed it

I've tried, maybe my problem is hardware and not software

androboy06 said:
I've tried, maybe my problem is hardware and not software
Click to expand...
Click to collapse
can you be precise bro
is it windows 8 or windows 7??

I have two PCs, one with Windows 7 and one with Windows 8

USBDView(download it), remove anything android and nexus involved, reboot and replug
Sent from my Nexus 4 using xda app-developers app

Hello, I have the same problem.
My phone is in the official service center,and the last information I have is that it needs logic board replacement which costs aproximately 230 euros.
They would repair it under warranty if it wasn't rooted and flashed with TWRP. Of course, I dont want to pay that amount of money, so I'll try to find to buy a N4 with cracked screen and/or back and take the board from it.
So, if anyone has the same problem, the only solution is replacing the logic board or using ADB over wifi if the kernel supports that feature. Nothing else will work

[Q] Nexus 4 MTP Storage Problems

Recently, I have not been able to get my Nexus 4 to show up in my computer. I am able to use ADB and the drivers work fine, but when I connect my Nexus 4 it will not install the drivers for MTP. Rather, it will say it has the correct drivers installed, but it cannot start (Code: 10) and the icon for the device has a yellow exlamation mark next to it. I tried switching it between MTP and PTP as well as enabling and disabling USB Debugging, but it wont show up. Next, I decided to try to switch ROMS, as well as uninstall and re install all the drivers for the phone. No matter what I do I am able to connect to the phone through ADB, but MTP will give me the same error over again. Even on PTP my PC wont install the drivers for the phone.
I have looked through numerous threads and tried all kinds of solutions people have suggested, but none of them have worked for me. I've even tried switching between USB ports, cords, and computers (32 bit, 64 bit) and have tried plugging it into a new computer which i have never plugged the phone into, and nothing at all will work.
I am really at a loss here as I have spent many hours going through the solutions posted on these forums and others. I use USB for backing up my device as well as adding files etc. , and I dont want to do anything with my phone without being able to connect to it by USB at the very least. Airdroid will work as a temp. solution but it is way too slow when i transfer bigger files. My Nexus has worked fine with MTP since I bought 3 months ago, and even after rooting and updating the MTP has still worked regardless. I am running Windows 7 ultimate 64 bit, and my phone is on 4.3.
To anyone who will tell me to look on other threads I realize there are a ton of them out there, but I have tried using so many of the methods described, and none of them have worked.

Is there anyone that can help me with this problem? My phone is having issues and I need to backup up my stuff so I can flash to stock, factory wipe, etc.
Sent from my Nexus 4 using xda app-developers app

What rom and kernel are you running? Have you tried on stock firmware and stock kernel, with USB Debugging turned off? It sounds like an issue with the software in your phone.
Also when you connected your device, look in Device Manager and tell me the exact name listed for your Nexus 4, it should be saying "Nexus 4" or "Google Nexus 4 ADB Interface".
You can back up your files through adb: adb pull /sdcard/ C:\backup\
Instead of AirDroid you can try WorkGroup/Samba sharing. Enable a Workgroup shared folder on your PC then use ES File Explorer to access it and transfer file that way.

Here is my system info:
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"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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I have tried enabling and disabling debugging but it doesn't make much of a difference. It'll show up as MTP USB Device under portable devices with a yellow exclamation mark next to it, as well as Google ADB Interface Device under Android Device. Sometimes it will show up in Other Devices as Nexus 4, but then it install the drivers for ADB and it goes away.
I have also tried getting it to connect with AOKP milestone 2 (4.2.2) and the latest version of Carbon ROM which was also 4.2.2. I had Franco.kernel installed on both of these. The only thing I haven't done is a factory reset of all my data or flash back to stock rom.
Thanks for the backup tips I'll try those to see if I can get everything off it.
Sent from my Nexus 4 using xda app-developers app

Try uninstalling the driver, select the checkbox option to delete the files as well. Then reconnect it while in ADB mode and use the Universal Naked Driver: http://forum.xda-developers.com/showthread.php?t=2263822
Also this will sound strange, but on your Pc, go into "Disk Manager" and make sure there are no blank partition or disk that might vaguely resemble your device. If there is one and without a driver letter, assign to it any drive letter.
Make sure there aren't conflicting ADB or USB drivers from other Android device, if there are, remove them.
Try live booting into Ubuntu 13.10, if it still can't copy your files, the phone is the problem.

Wow. I just plugged it in to uninstall the drivers and it started working. I didn't do anything to the phone or the computer, its the first time it has worked after hours of trying to get it to show up. Thanks for the help, sorry for the trouble.

Well let me know when it stopped working.
sent from xda premium app

Oh, one more thing. Is there a way for me to know what I can put onto the folder that shows up in the windows file explorer. Sometimes, I will put a folder in /sdcard, and it won't show up on the computer. It is really confusing sometimes when I need to move certain files to my computer.

Microsoft's MTP is a ****ty protocol, that's just my opinion.
The new files won't show up if it's not been read by the Media Server (I think), you have to do a media scan and replug the phone. If you still don't see it, just reboot the phone and let it scan the files for a few seconds before plugin it in. You should be able to move any files to the phone, just ignore the warning if it say the file might be incompatible.
sent from xda premium app

I often have to disable/uninstall the ADB device in Windows device manager to get MTP working...but that was on a Windows XP machine.

afff53 said:
Wow. I just plugged it in to uninstall the drivers and it started working. I didn't do anything to the phone or the computer, its the first time it has worked after hours of trying to get it to show up. Thanks for the help, sorry for the trouble.
Click to expand...
Click to collapse
Something similar happened to me once. I reinstalled the drivers several times unsuccessfully and then it just started working. It seemed like a Windows 8 issue to me but I never determined for sure what caused it. Good luck.

I solved my problem at this way. Maybe it will help.

[Q] my pc cant read my N4 and accidentally wiped my storage

my problem started after i updated to oct 7 cm10.3 nightly. my pc and my mbp cant read my nexus storage.
searched for this problem and found some few n4 users that experienced this but my main problem is there is no android device listed on my device manager.
i checked for all possible solutions:
- uninstall driver on device manager and reconnect the phone to install the driver automatically (but theres no android device listed)
- changed the storage settings as to connect to mtp
- restore factory settings and wipe data
- tried different data cables
- changed my rom from cm to pa
- restart phone
- push adb but device not found (but my pc doesnt recognize my phone)
- turned on/off usb debugging (still cant read)
then out of frustration, i wiped my storage data completely
i cant flash any roms, no files found
i cant push adb because my pc cant find my phone even in recovery
any ideas? thanks in advance.

Boot into recovery and you should be able to see your device in ADB.
Sent from my Nexus 4 using Tapatalk 4
---------- Post added at 03:48 PM ---------- Previous post was at 03:48 PM ----------
Nvm, just read the end of your post haha. Are you on TWRP or CWM?
Sent from my Nexus 4 using Tapatalk 4

I had a quite similar problem after trying to install adb drivers (mtp wouldn't work). This is how I solved this:
Follow this guide (only the first part on installing adb driver). Once you have ADB drivers installed, go to device manager, right click on android adb device, choose update driver, pick from a list of device drivers on your computer and choose "MTP USB Device". Not only did I get storaging capabilities back, it preserved adb driver as well... found this method by frustratingly trying random things.

manpildo said:
I had a quite similar problem after trying to install adb drivers (mtp wouldn't work). This is how I solved this:
Follow this guide (only the first part on installing adb driver). Once you have ADB drivers installed, go to device manager, right click on android adb device, choose update driver, pick from a list of device drivers on your computer and choose "MTP USB Device". Not only did I get storaging capabilities back, it preserved adb driver as well... found this method by frustratingly trying random things.
Click to expand...
Click to collapse
ill try this one. thanks for replying.

MikeyCriggz said:
Boot into recovery and you should be able to see your device in ADB.
Sent from my Nexus 4 using Tapatalk 4
---------- Post added at 03:48 PM ---------- Previous post was at 03:48 PM ----------
Nvm, just read the end of your post haha. Are you on TWRP or CWM?
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
my desktop cant recognize my phone, even in recovery. im on cwm

manpildo said:
I had a quite similar problem after trying to install adb drivers (mtp wouldn't work). This is how I solved this:
Follow this guide (only the first part on installing adb driver). Once you have ADB drivers installed, go to device manager, right click on android adb device, choose update driver, pick from a list of device drivers on your computer and choose "MTP USB Device". Not only did I get storaging capabilities back, it preserved adb driver as well... found this method by frustratingly trying random things.
Click to expand...
Click to collapse
hey, i tried it and still doesnt work.
my laptop sees it as an unknown device and even if i browse for drivers, can' install.

up

Water Dispenser said:
up
Click to expand...
Click to collapse
Have you tried the universal naked driver?
Link
Or in the past I've used WUG's tool kit just for the driver installation part WUG's
What OS are you using on your PC

mrhiab said:
Have you tried the universal naked driver?
Link
Or in the past I've used WUG's tool kit just for the driver installation part WUG's
What OS are you using on your PC
Click to expand...
Click to collapse
im using win7 and win8
when i plug my phone on win7, nothing happens.
but when i plug it in on win8, this shows up
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
then this shows up on the device manager
then if i install any adb driver, either wugs toolkit or nexus 4 toolkit, etc. this shows up
and then this again

I'm currently having the same issue now, on cm10 4.3 and now my crap doesn't want to read. I switched to another lap top and I'm keep getting this. I even tried switching USB cables and no luck at all.
Sent from my Nexus 4 using xda app-developers app

Android SDK?
Nexus 4 - PA rom and franco kernel

reiko09 said:
I'm currently having the same issue now, on cm10 4.3 and now my crap doesn't want to read. I switched to another lap top and I'm keep getting this. I even tried switching USB cables and no luck at all.
Click to expand...
Click to collapse
and now my problem is how will i flash a rom
be careful not wiping your phone.
also try what others told me, flash to stock rom. it might fix the issue
and also, if that fixed it, let us know. :good: