[Q] 10 seconds of vibrating? - Nexus 4 Q&A, Help & Troubleshooting

So my N4 is relatively new, I'm saying that because i bought it from a dude who said he used it for 4 days. So a first couple days the phone were great and i feel pleased, but just a few minutes ago when i was texting my friend the screen went black and vibrated for about 10 seconds. I panicked and didn't know what to do so i pressed the power button and let it restarted. Does any of you have this problem? Let me know if you know what's wrong too! Thank you!
Update: I just scan the phone with avast and it found a problem with Hardest Game Ever 2! Could it be the problem?

BLFC said:
So my N4 is relatively new, I'm saying that because i bought it from a dude who said he used it for 4 days. So a first couple days the phone were great and i feel pleased, but just a few minutes ago when i was texting my friend the screen went black and vibrated for about 10 seconds. I panicked and didn't know what to do so i pressed the power button and let it restarted. Does any of you have this problem? Let me know if you know what's wrong too! Thank you!
Update: I just scan the phone with avast and it found a problem with Hardest Game Ever 2! Could it be the problem?
Click to expand...
Click to collapse
This is called wakelock. The 4.3 update for your phone caused this. The issue is known to happen when texting fast. The only thing you can do is hold down the power button until the phone restarts. It's not an issue with the game. Just wait for google to repair the issue or download a custon rom with the fix. For example Paranoid.

Avast detected it has adware...
I would advise you to do what Qs5 said.
Sent from my Nexus 4 using Tapatalk 4

Related

Screen keeps turning on and off by itself

Hi guys,
I've been using my Optimus 7 for barely a week now and I ran into this very annoying issue I've just discovered yesterday.
Every time i turn off the screen, it would turn itself back on(showing the lock screen), few seconds later the screen goes off, and then on again. It doesn't happen to me when I am using the phone, so it can't be the power button's fault. Restarting the phone does not help either.
My phone is unlocked with Chevron 7.
Anyone have any solutions?
Thanks in advance.
Having the same problem after 3 years of none. I have not downloaded anything in that 3 years as well as this is just used as a phone ( data is too expensive in rural Canada ). This only happens when the phone is not being used, when charging no problems, only when on battery does it do this, I guess no answer is coming if the original author had no answers for opver 4 years but any suggestions would be great.
Thanks all.

[Q] Nexus 4 randomly turning off, intermittently not being able to restart

Hi guys,
Not exactly the most positive of first posts but here we go. There's a problem with my phone that I can't find the solution for...
Essentially my phone randomly turns itself off (no power down sequence, almost as though the battery's being taken out if you know what I mean) and then it has difficulty in fully booting again. For some reason it also likes to revert my wallpaper back to the original as stock.
The first thing that I thought of was malware, with the wallpaper - so I tried a couple of anti-malware apps to no avail. As my device was rooted, I then flashed back to stock, locked and unrooted it and checked the behaviour. Again to no avail (then again I've never rooted/unrooted so this may have been done incorrectly). By the looks of it, the worst case scenario is a problem with battery connections/hardware...
So the question is have you guys come across this before? Is there a solution to this or is Google/LG going to have to give me a replacement?
Many Thanks.
Weird, I just had this happen couple hours ago, I was watching a video and close the app. I press the power button to put it to sleep. Just like 20 second later, I press the power to wake it and it don't do anything. I had to hold the power button to turn it on. I check the battery status afterward and it looks like it drop between 5-10 percent in the chart after it turn on. The battery must have failed or something. This also happen to my wife phone couple weeks back, although she had to do a hard reset(power+volume up and down) it have not happen again though.
Hello
First of all, welcome to XDA community!
Now, have you done anything with your phone? As in, root it? Flashed custom kernel? Flashed custom ROM? We would love to help, but you need to provide us what we need
maintains
kyokeun1234 said:
Hello
First of all, welcome to XDA community!
Now, have you done anything with your phone? As in, root it? Flashed custom kernel? Flashed custom ROM? We would love to help, but you need to provide us what we need
Click to expand...
Click to collapse
Okay, here's what I had done when this all started:
- Rooted and unlocked.
- TWRP custom recovery
- Standard Kernel, no custom ROM.
I've reverted as much of this back to stock as possible through a nexus tool-kit, but it still has the issue. If I'm missing anything out let me know.
Thrice87 said:
Okay, here's what I had done when this all started:
- Rooted and unlocked.
- TWRP custom recovery
- Standard Kernel, no custom ROM.
I've reverted as much of this back to stock as possible through a nexus tool-kit, but it still has the issue. If I'm missing anything out let me know.
Click to expand...
Click to collapse
Did this happen before you had the phone rooted? Also did this happen one time only or happened multiple times? I also had this problem, but just turning off and not turning back on part. But that was only one time event and I believe it was because of the custom kernel.
kyokeun1234 said:
Did this happen before you had the phone rooted? Also did this happen one time only or happened multiple times? I also had this problem, but just turning off and not turning back on part. But that was only one time event and I believe it was because of the custom kernel.
Click to expand...
Click to collapse
This started yesterday, and I rooted it as soon as I got it 2 weeks ago, so I don't think the root has caused any issues. It's now happening rather often, to the point where it's unuseable
Thrice87 said:
This started yesterday, and I rooted it as soon as I got it 2 weeks ago, so I don't think the root has caused any issues. It's now happening rather often, to the point where it's unuseable
Click to expand...
Click to collapse
That's odd. Did you download any apps recently that might've caused this issue? Maybe root apps?
kyokeun1234 said:
That's odd. Did you download any apps recently that might've caused this issue? Maybe root apps?
Click to expand...
Click to collapse
The only 2 apps that I downloaded the day before were cerberus and titanium backup, both of which are well known. Either way they were the day before the problems started.
Thrice87 said:
The only 2 apps that I downloaded the day before were cerberus and titanium backup, both of which are well known. Either way they were the day before the problems started.
Click to expand...
Click to collapse
Doubt that these will cause any issues, but could you try uninstalling Cerberus just in case? Thanks
Sent from my Nexus 4 using xda app-developers app
kyokeun1234 said:
Doubt that these will cause any issues, but could you try uninstalling Cerberus just in case? Thanks
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Well, after completely reverting the phone back to its stock version and pretty much everything else, it's still doing it - which surely points to a problem with the chip (or something). So, I've contacted google about a replacement and so far so good - got through in 5 minutes and sorted out the RMA and everything, should be delivered in the next few days.
Thanks for the help anyway. I'm going to avoid rooting this one for the time being to see how it behaves.
I experienced "random shutdowns" and even posted about it here. Turns out it was my belt holster that was somehow the culprit. I don't know if it was mashing some weird button sequence to turn off the phone, or if the magnet interfered or something else, but as soon as I got it out of that holster I had no more random shutdowns.
I doubt yours is the same problem but I thought I'd post mine.
hfuizo said:
I experienced "random shutdowns" and even posted about it here. Turns out it was my belt holster that was somehow the culprit. I don't know if it was mashing some weird button sequence to turn off the phone, or if the magnet interfered or something else, but as soon as I got it out of that holster I had no more random shutdowns.
I doubt yours is the same problem but I thought I'd post mine.
Click to expand...
Click to collapse
Yeah that's not my problem at all Lol. Glad you've figured it out and I bet that magnet caused the issue IMO
Sent from my Nexus 4 using xda app-developers app
Funny I had the same thing happen to me last night. I was using the phone put it down for a minute or two and then could not wake the phone. What was interesting was when I couldn't get it to turn on I plugged in into the charger and let it sit for a few hours. When I was finally able to restart it using the the power, vol button the battery was at the same level before the incident. In other words whatever happened prevented the battery from being charged. I am stock and rooted and haven't loaded any new apps in over 2 weeks
Sent from my Nexus 4 using xda app-developers app
I have almost the same problem as the op but I do have a shut down sequence. It does randomly shut down itself. The first thing I got the phone I rooted it and it was fine working on modaco for 2 weeks then one day it kept shutting down upon boot until like 10 tries later I successfully got back in but lasted only a few mins and sometimes hours. Im gonna rma this pos and I hope I can get it replaced soon. I try it with stock rom and kernel then modaco with stock kernel then modaco with faux kernel. Same problem.
I had these problems earlier ... I just gave HARD RESET by pressing power key for more than 5 sec.
Then i figured, it was due to Undervolting ! and Processor going to a DEEP SLEEP all together !
So i removed UVing and it was cool since then ! ... Although my signature says the rest !
I bought my N4 about 2 weeks ago, and it has turned itself off 3 of the nights I've had it. I don't have any hard evidence, but I have a theory on why it's doing it.
At first I thought it was because I used a Motorola usb cord instead of the stock cord because I read some people's theories on the internet, but it happened again (twice) after using the stock cord.
It seemed like it only shut off if I left WiFi turned on when I went to sleep (even then it was still a random occurrence). I went into my advanced WiFi settings and noticed Wi-Fi Optimization was turned on with the text "Minimize battery usage when Wi-Fi is on". I thought it might be the problem, so I turned it off. I left WiFi on last night, and the phone was still on in the morning. Again, it is still a random occurrence even with WF on, so I'm going to leave WF on at night for a few days/weeks and see if it happens again. I'll post back with results.
If anyone else has already tried this or has figured out a solution, let me know.
The same happens several times a week with my nexus 4 running latest cyanogenmod. I will revert it to clean stock in a few days to see how it goes. I don't think that is a hardware problem but time will tell.
MildewMan said:
I bought my N4 about 2 weeks ago, and it has turned itself off 3 of the nights I've had it. I don't have any hard evidence, but I have a theory on why it's doing it.
At first I thought it was because I used a Motorola usb cord instead of the stock cord because I read some people's theories on the internet, but it happened again (twice) after using the stock cord.
It seemed like it only shut off if I left WiFi turned on when I went to sleep (even then it was still a random occurrence). I went into my advanced WiFi settings and noticed Wi-Fi Optimization was turned on with the text "Minimize battery usage when Wi-Fi is on". I thought it might be the problem, so I turned it off. I left WiFi on last night, and the phone was still on in the morning. Again, it is still a random occurrence even with WF on, so I'm going to leave WF on at night for a few days/weeks and see if it happens again. I'll post back with results.
If anyone else has already tried this or has figured out a solution, let me know.
Click to expand...
Click to collapse
Don't know if anyone is keeping up or cares, but I wanted to update and say that this did not fix the problem. 4.2.2 also did not fix the problem. I guess I could try getting a new one from Google.
My wife and I are both having this problem. Hers is completely stock, I'm unlocked and rooted. I was hoping it would be fixed with 4.2.2, but if it hasn't then it maybe time to get replacement N4s
I can't imagine this issue is very widespread, since there have only been a few threads about it. Its a big nuisance especially because it usually happens at night when I'm expecting my alarm to go off at night.
I hadn't wanted to send for replacements since it seems like a software issue but I'm getting fed up.
Sent from my Nexus 4 using xda app-developers app
Just had this problem occur with my N4 last night..... Phone is 2 weeks old.
Went to bed, plugged in the phone to charge [it was at about 50% or so, so not exactly low].
Woke up at 8.30 wondering why my alarm didn't go off at 7.30.... looked over and the phone was off.
It also didn't want to turn back on either. Took about a minute of holding in the power button for various amounts of time before it finally kicked to life [at 100% charge too].
This is going to be a real problem if this problem reoccurs. At home I have a clock radio but I travel a lot and rely on my phone to wake me up!
Here's hoping we can start to identify what is causing this issue. All I can add is that it is not low-battery related.
As stated in the sig. Phone is unlocked/rooted with stock rom.

[Q] Phone turning off by itself and renders itself off ever since

Hi all,
My first post here and I'm posting it at a pretty depressing mood.
I've just bought my phone from the states and brought it back to Hong Kong for my own use. Last night, I've been toying it for a couple hours with everything going perfectly fine, but suddenly the phone turned itself off. Everytime I try to turn it on the phone just turns itself back off again. I couldn't do anything.
Has anyone come across the same problem? I've done a hard reset but to no avail, the phone still shuts down right after turning on, it's pretty frustrating to turn on your phone just to see it telling you it's turning off, really frustrating tbh.
I've called google and requested for a replacement so problem's kinda solved for the moment. I just want to know if I'm alone here because I've pressed the operator a couple times and she refused to tell me if mine was an isolated incident or not, for obvious reasons.
I haven't done anything to the phone except installing a couple apps like Aldiko, whatsapp, facebook and a Chinese keyboard (since I'm Asian apparently). I've installed all of them in my old phone and none of them caused any problems so I just want to know if I'm alone and what do you guys think the root of the problem is, or solutions to it if there are any.
Thanks a lot!
franshu said:
Hi all,
My first post here and I'm posting it at a pretty depressing mood.
I've just bought my phone from the states and brought it back to Hong Kong for my own use. Last night, I've been toying it for a couple hours with everything going perfectly fine, but suddenly the phone turned itself off. Everytime I try to turn it on the phone just turns itself back off again. I couldn't do anything.
Has anyone come across the same problem? I've done a hard reset but to no avail, the phone still shuts down right after turning on, it's pretty frustrating to turn on your phone just to see it telling you it's turning off, really frustrating tbh.
I've called google and requested for a replacement so problem's kinda solved for the moment. I just want to know if I'm alone here because I've pressed the operator a couple times and she refused to tell me if mine was an isolated incident or not, for obvious reasons.
I haven't done anything to the phone except installing a couple apps like Aldiko, whatsapp, facebook and a Chinese keyboard (since I'm Asian apparently). I've installed all of them in my old phone and none of them caused any problems so I just want to know if I'm alone and what do you guys think the root of the problem is, or solutions to it if there are any.
Thanks a lot!
Click to expand...
Click to collapse
Mine is happening the samething, glad Im not alone. My was running fine on rooted Modaco custom rom for a few weeks then all of sudden the phone auto shut down like it has its mind. I installed Cantonese keyboard and camera mod too and some other apps. Currently Im tracking down the source. Now I have franco kernel and madaco rom on clean install running with no other app install to see if it will shut down or not. If it does Im going back to stock to see if samething happen.
I have to boot it couple times until it doesnt shut down itself anymore. Sometimes it be stable for couple hours or couple minutes or instantly.
I have the same problem, Just got my phone from google everything is stock nothing has been changed and the phone just turns it self off and then i cant turn it back on for sometime.
Does anyone know what causing this problem?
Mine also turns off multiple times a day, sometimes by itself, sometimes during a call, often when taking a picture.
Today every single time I took a picture it would shut down.
I'm f*cking pissed at waiting 5 weeks to get a useless phone... and god know how long it will take to get a replacement if I ca get one.
Hi guys, I have the same problem too
I've used my Nexus 4 for 2 weeks without any kind of problem when suddenly it turned itself off. If I try to turn it on, the phone just turns itself back off again and I haven't solved the problem even with a reset.
But I've noticed that the battery doesn't charging even with the charging cable. I think the phone detects that hasn't enough battey level and for that reason turns itself back off.
Do you think it can be an harware or software problem?
Damn - i have recently been having the same problem! It only happens (so far) when i'm charging the phone overnight. I wake up and it's off and takes a few tries to get it running again. I'm rooted with stock. Does this mean we all need replacements? Ugh!
Sent from my Nexus 7 using xda premium
kalipedia said:
Damn - i have recently been having the same problem! It only happens (so far) when i'm charging the phone overnight. I wake up and it's off and takes a few tries to get it running again. I'm rooted with stock. Does this mean we all need replacements? Ugh!
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
The exact same thing happened to me as well. I charged it overnight, unplugged it and it was off. I couldn't even turn it on again - I had to keep holding the power button for ~15 seconds plus try plugging/unplugging the phone to the charger etc. and it finally powered on. I orginally thought it may have been a kernel issue since I had just flashed Franco r29. However, looking at his thread, nobody had that issue.
I'm glad I'm not alone but this issue really worries me, especially if it is a hardware fault. Google will replace it but I don't feel like going through the fuss since God knows when the replacement will arrive. I hope this get's 'magically' fixed as it has only happened to me once so far.
Notorious544d said:
The exact same thing happened to me as well. I charged it overnight, unplugged it and it was off. I couldn't even turn it on again - I had to keep holding the power button for ~15 seconds plus try plugging/unplugging the phone to the charger etc. and it finally powered on. I orginally thought it may have been a kernel issue since I had just flashed Franco r29. However, looking at his thread, nobody had that issue.
I'm glad I'm not alone but this issue really worries me, especially if it is a hardware fault. Google will replace it but I don't feel like going through the fuss since God knows when the replacement will arrive. I hope this get's 'magically' fixed as it has only happened to me once so far.
Click to expand...
Click to collapse
You know, I'm looking at my battery history (using battery monitor) and i see the period that the phone was shut down and then when i powered it back up this morning and i notice the battery temp is extremely high so it probably has to do with the phone shutting down due to overheating, which obviously shouldn't happen. I wasn't using the oem charger, so I'll switch to that for the time being and keep an eye on temp. Hopefully it's a software bug and not a faulty battery because it should definitely be cutting off charging when it reaches 100%.
Sent from my Nexus 7 using xda premium

Note 4 will Auto Restart even not using it!!

Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
tomboyed said:
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
Click to expand...
Click to collapse
No problems here. I suggest you do a factory reset and see if the problem still occurs. If it doesn't, one of the apps you installed is the culprit. If it does, I think you need a replacement.
pedmond said:
No problems here. I suggest you do a factory reset and see if the problem still occurs. If it doesn't, one of the apps you installed is the culprit. If it does, I think you need a replacement.
Click to expand...
Click to collapse
Thank you for your replied and suggested help.
In fact, I did one time factory reset but after that the Note 4 still auto restarted.
When the phone was in my hand from the shop till now I did not install any program into it.
Anyone know why the phone will auto restart?
Thank you
Go back with your phone where you bought it and ask for a new one!
Maybe a faulty unit. It's their fault. You can plead a compensation tho'.
This was sent from my Lenovo A850 via XDA mobile app.
i have the same problem.mine is not restarting every 30 min but it makes twice a day.sometimes it shutdowns. (no reboot)i factory reset problems still there.i am now got out my memory card and testing.
same issue
tomboyed said:
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
Click to expand...
Click to collapse
I am having the same issue, although I have installed some apps on my Note 4. Also, I tried uninstalling apps, and changed some settings. Every time it auto restarts, it reverts back to the settings from before, and shows all of the apps back on the device. I'm not sure what is going on with it, but it is extremely irritating. It doesn't seem to matter if I'm using the device or not. It's completely random.
Check to make sure your battery is seated properly (no loose contacts). Otherwise, it might be a faulty unit. A large batch of Nexus 7s had a similar issue and they all had to be sent in for a warranty repair.
after i removed my sd card and tested for 2 days no random restart and shutdowns.interesting.
My FIL had an S4 that kept rebooting.. It turned out to be his SD card... FACT
Sent from my SPH-L710 using XDA Free mobile app
schlepprock said:
My FIL had an S4 that kept rebooting.. It turned out to be his SD card... FACT
/QUOTE]
I just got my phone today and I haven't put an SD card into it yet. The darn thing is still rebooting a couple of times per hour.
Click to expand...
Click to collapse
Hi there.. I'm from Indonesia... I got the same problem here... The store said it is because of the software.. But the technician not there yet to help...
Hi There
I have the same problem my phone is N910CQ (Turkish variant). I took it to the samsung service they kept the phone for 5 days and finally they said nothing was wrong with it but my problem still exist. So i tried everything possible that i can try. Nothing works so far. Wat if i install N910C firmware on my N910CQ because Antutu sees it as a N910C Can some one tell me if thats ok or not.
Note 4 random rebooting
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Burbank Jim said:
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Click to expand...
Click to collapse
I have the same problem, I do not have memory card inserted into the phone. It wakes me 3-4 times every night. The store sent it to a lab and they said that the phone is fine and does not have any problem. It drives me nuts.
Update
Burbank Jim said:
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Click to expand...
Click to collapse
Greetings again,
I returned my Note 4 to T-Mobile and got a brand new phone, and sim card. I have all my software loaded and configured as with the old Note 4 and it's been about 36 hours now with no reboot. If it doesn't happen in the next couple of days or so, I will probably be pretty confident that the problem is solved. I'll keep you updated.
OP, is it rooted? I have the unbranded Note 4 (SM-N910H), I've had mine rooted for 2 weeks and it kept randomly rebooting twice or so every 1-2 days, now I've removed the root and everything seems to be working fine with no reboots since 1 week. I hope this helps.
P.S. I've rooted using the CF Auto root.
Anyone knows why the root was causing random reboots for me? I've tried with knox disabled and enabled and with both options I get the same reboots.
Edit: Forgot to say that most of the random reboots happened while the phone was idle (screen off)
Thanks.
note 4 restarting
I have the same issue .. my note 4 is auto restarting... i use gear s all the time bu connecting it with note 4 via bluetooth and the phone randomly auto restarting .. yesrterday i didn't connect the gear s all the day and the phone works all the day fine and it didn't restart .. so i really don't know what is causing this problem ! Anyone can help?
Frustrating
I have a similar issue with the Note 4.
A few back, it randomly restarted and I lost half of my contacts and settings. I thought it was a one-off occurrence and re installed all my contacts and settings. Today, it kept restarting and hasn't started again. I called ATT and have asked for a replacement.
Hope the new one shapes up better than this. It sounds like there is a hardware defect in a lot of the phones.
Same here N910CQ, brand new one...

Freezing! Rebooting?

Hey guys
My edge has frozen 3 times already to the point I have to reboot holding the 3 buttons.
Anyone else have this issue?
Sent from my SM-G935W8 using Tapatalk
My screen went black, had to hold the volume down and power until it rebooted. I've only had this phone for 4 hours.
Nope guys, mine running like a dream and I'm Def a power user. I'd try a couple back to back factory resets.if you still have issues, take it back.
Sent from my SM-G935V using Tapatalk
Got the same issue. And factory reseting didn't do anything. I also tried to reset using the 3 buttons but it just says downloading for more than an hour! I really don't want to send it back and go trough the whole hassle. I just want a fix. I got this phone yesterday and I can't enjoy it... it only freezes when on standby for some time. The only way I can get it to work is by using the 3 buttons just like they guy above...
XanxusPrimo said:
Got the same issue. And factory reseting didn't do anything. I also tried to reset using the 3 buttons but it just says downloading for more than an hour! I really don't want to send it back and go trough the whole hassle. I just want a fix. I got this phone yesterday and I can't enjoy it... it only freezes when on standby for some time. The only way I can get it to work is by using the 3 buttons just like they guy above...
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The downloading screen is just a bootloader screen for flashing rom while odin. If you isn't flashing rom, you don't need to wait for it since the phone is doing nothing.
Got a reboot once on PAW FW. Nothing after.
Yep had one yesterday after using bbc iplayer, tried to go back into iplayer from multitasking and it froze then went black . .used the volume and power for 7 secs and everything came back on . .
Hoping this is just software. .
Mine is UK version and got it on the 8th . .
Read that the S6 had similar problems
Anyone have a fix for this or do I need to take it back to Verizon? I'm in the US and have the same issue. It has happened to me multiple times.
I get automatic reboots as well as full screen lockup for 7-10 minutes where it reboots itself. Both seem to occur when I'm trying to do something immediately after doing something else. Examples are when I hit send on a text/tweet and then pull down the task bar while it's in the process of sending the text/tweet or when rotating screen to look at a picture in landscape mode in Facebook and immediately tapping the center of the screen to get rid of the text on the screen.
This has now happened every day I've had the phone (Friday, Saturday, and now Sunday). It's getting quite old. Any help would be appreciated before I take my phone back to Verizon tomorrow.
I haven't had any freezing, but I did have my first random reboot after 4 days of ownership while listening to music with it plugged into an aux cable..
Sent from my SM-G935T using Tapatalk
rodnii said:
I haven't had any freezing, but I did have my first random reboot after 4 days of ownership while listening to music with it plugged into an aux cable..
Sent from my SM-G935T using Tapatalk
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Same.
i experienced the same issue, freezing up, i reset my phone and someone told to me to install an optimizer to help my phone by freezing up
I got the phone for 2 weeks now, yesterday my volume down and power button is unresponsive, press the power button for a few seconds but it wont respond. I have to hold volume and power buttons and press until a few more seconds and ir restarts, after rebooting it works ok.
Anyone have an update to this thread? Has anyone gotten a fix for this? Or should I just send my phone back and get another? Thanks for any help.
Just had another freeze and shutdown . .doesn't reboot but requires me too use power on and volume keys for 7 seconds to restart phone. .really hope its a software problem ..seems to happen on multi tasking
same for Galaxy S6
i have the Galaxy S6 and i have the same probleme, my phone keep freezing and some time rebooting, i try the safe more but still freezing, i delete the new installed app with no luck.
some other wesite say this is an apps crash that make the phone freezing, but i don't know.
Don't worry, Samsung will fix this with an update. Only had 1 reboot and it was on PAW fw.. now that I'm on pb4 it haven't happened once.
I have a verizon S7 edge, and have had multiple reboots on the phone, with no consistent pattern. It has done it while sitting on the bed untouched/unused. It remounts the SD card every time this happens. I'm really stunned there is no word from Samsung about this issue
I have had the same issue. I worked with a Samsung support member who was helpful in attempting to troubleshoot and log the issue. I ran my phone in safe mode for a few hours in hopes that it may have been an app I downloaded causing the freezing issue but unfortunately the phone froze again while in safe mode. According to Samsung, my next step is to go to a Samsung Experience shop in a Best Buy and have them do a software flash. I'm heading there today and if its successful I'll be sure to post about it.
samsung s7 edge freezing
i have a samsung galaxy edge 7 and it just froze on me too the screen froze and non of the buttons worked for the rest either so i popped the sim card n it unfroze.
Hey, this is software problem. Dont take it back phones. Maybe chrome, messenger freeze phone. Just send feedback Samsung. Samsung will fix this with update. Its not phone problem. Easy guys...

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