Wifi not connecting 5ghz, sw or hw problem - Nexus 4 Q&A, Help & Troubleshooting

Hey guys
I got my n4 last week and I noticed my wifi (on 2.4ghz) did not work that great. I upgraded to 4.3 and enabled 5ghz on my router. It worked like a charm and I got 30 down without a problem. When I started installing custom roms it would no longer connect to 5ghz. I tried almost all modems and it does not work, it just does not connect. I tried factory reset back to 4.2.2 and it still does not work. Did I break my hardware or can it be fixed with sw?
Thanks..
Ps: I am currently on an EDGE network with low signal strenght. When my wifi is not connected I get better signal..

Most likely hardware unfortunately.
Sent from my Nexus 4 using Tapatalk 4

andyabc said:
Most likely hardware unfortunately.
Sent from my Nexus 4 using Tapatalk 4
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You sure? I can connect fine to 2.4ghz networks now, just 5ghz does not work, but that seems to be a common problem?

PJ_DnB said:
You sure? I can connect fine to 2.4ghz networks now, just 5ghz does not work, but that seems to be a common problem?
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Strange, one works but the other doesn't.
Did you try reflashing the radio and which radio do you have?
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andyabc said:
Strange, one works but the other doesn't.
Did you try reflashing the radio and which radio do you have?
Sent from my Nexus 4 using Tapatalk 4
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Yes I tried flashing almost all radios.. Using .84 now. And I can see the network, most of the time, but when I try to connect, it just loses it and can not see it anymore.

PJ_DnB said:
Yes I tried flashing almost all radios.. Using .84 now. And I can see the network, most of the time, but when I try to connect, it just loses it and can not see it anymore.
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Try flashing a custom rom, that fixed my Bluetooth issue so it should help you.
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andyabc said:
Try flashing a custom rom, that fixed my Bluetooth issue so it should help you.
Sent from my Nexus 4 using Tapatalk 4
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I'm on PA right now, and it works just fine with 2.4 ghz now. But 5ghz is still an issue.. Not sure wether I should send it in..

PJ_DnB said:
I'm on PA right now, and it works just fine with 2.4 ghz now. But 5ghz is still an issue.. Not sure wether I should send it in..
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Yeah you should, looks like the WiFi chip is not working with dual band correctly.
Sent from my Nexus 4 using Tapatalk 4

andyabc said:
Yeah you should, looks like the WiFi chip is not working with dual band correctly.
Sent from my Nexus 4 using Tapatalk 4
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Thanks for your input, strange that it worked at the beginning with 5ghz only and now with 2.4 ghz only

PJ_DnB said:
Thanks for your input, strange that it worked at the beginning with 5ghz only and now with 2.4 ghz only
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Before sending it back you should flash it to the stock rom and lock the bootloader, of course quickly check if WiFi works with both bands properly and if that fails then wipe the data.
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Related

Anyone else experiencing slow download speeds?

So me and both of my friend had trouble loading a YouTube video, it was so slow and kept pausing. We both have the Nexus 4 and were on wifi by the way. So we tried using another friends S III and it loaded the video fine. When I ran a side by side speed test he got a 19 mbs download and I could only pull 2. Is this happening to anyone else?
Edit: we were on the same wifi
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Did you try turning off Wi-Fi optimization in settings?
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outz said:
Did you try turning off Wi-Fi optimization in settings?
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No I kept it on but earlier in the day I was getting perfectly good speeds. Like sometimes my speed is fine and then sometimes it's slow.
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Ngo93 said:
So me and both of my friend had trouble loading a YouTube video, it was so slow and kept pausing. We both have the Nexus 4 and were on wifi by the way. So we tried using another friends S III and it loaded the video fine. When I ran a side by side speed test he got a 19 mbs download and I could only pull 2. Is this happening to anyone else?
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Me too I just switched from vzw iPhone 5 and I have T-Mobile now.... I cant even download my apps from the market and I have to get hot spot from my girls i5
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It obviously shouldn't be that way. Since this is wifi, try a mix of different networks. Lord knows, this wouldn't be the first phone with wifi issues with certain network security types right out of the gate (or wifi problems in general).
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Ajfink said:
It obviously shouldn't be that way. Since this is wifi, try a mix of different networks. Lord knows, this wouldn't be the first phone with wifi issues with certain network security types right out of the gate (or wifi problems in general).
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Yeah I switched to another network and it went fast again. Was just wondering if anyone knew the cause of the sudden slowdowns though.
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On T Mo, I have had it flip from H+ to 3G but all in all in my speed test without changing anything APN wise I consistently get around 16mbps down. You tube and such flies (HQ) and even on wifi on Xfinitys basic package on a G band router I have no issues at all with wifi and YouTube in HD. Sorry, I'm no help but I haven't had an issue.
Oh my bad, I forgot to mentioned that we were on the same WiFi.
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Yeah I have that problem on my WiFi as wells slow speeds. Have to switch to hspa to download apps, rediculous
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I've also had this on WIFI, thought it was my router, may have to play with router settings a bit to see what's happening.
Its only really noticeable when I try to play a youtube video, although had it other times too.
Also switching to mobile data for youtube as its faster!
phil001 said:
I've also had this on WIFI, thought it was my router, may have to play with router settings a bit to see what's happening.
Its only really noticeable when I try to play a youtube video, although had it other times too.
Update!!! I figured it out its googles servers they are overloaded this is what makes me think that. Play store loads slow as well as YouTube! Not our phones!
Also switching to mobile data for youtube as its faster!
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I think something is wrong with our WiFi radios. Might need an update. Its happening to a lot of us.
Sent from my Nexus 4 using Tapatalk 2
I'm seeing this issue as well and it's occurring on 2 completely different wireless networks: at home and in the office. I've tried tweaking wifi settings on both my Nexus 4 and on my router at home but nothing has fixed the slow wifi speeds. And none of my other Android devices are experiencing this issue (Nexus 7, Galaxy Nexus, Motorola Xoom).
I called Google Play support just now and they didn't have any info to offer on whether or not this is a known issue, they just asked if I'd tried restarting my phone and/or done a factory reset. After I verified that I'd already done both things and neither action resolved the issue they said I could exchange the phone, so that's what I decided to do.
If this problem is indeed being caused by faulty hardware in the phone, hopefully the replacement phone will be in a better state and work properly. <crosses fingers>
It's the router that needs to be updated, not the phones. Obviously if you're is broken though that is irrelevant.
Can't say why that is, but I read a thread awhile back detailing it, I will try and locate it.
http://forum.xda-developers.com/showpost.php?p=34260682&postcount=25
Seemonsters said:
It's the router that needs to be updated, not the phones. Obviously if you're is broken though that is irrelevant.
Can't say why that is, but I read a thread awhile back detailing it, I will try and locate it.
http://forum.xda-developers.com/showpost.php?p=34260682&postcount=25
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That makes no sense seeing as everything else works fine on my Wi-Fi
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i did the same thing. as it was mentioned, turned on and off "data" " data roaming" and "2g" after that Kaboom! went from 3-7mpbs to 12-15mpbs
remydlc said:
i did the same thing. as it was mentioned, turned on and off "data" " data roaming" and "2g" after that Kaboom! went from 3-7mpbs to 12-15mpbs
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So you just unchecked and checked?
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remydlc said:
i did the same thing. as it was mentioned, turned on and off "data" " data roaming" and "2g" after that Kaboom! went from 3-7mpbs to 12-15mpbs
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horr1blek1tten said:
So you just unchecked and checked?
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I think remydlc is referring to download speed over a cellular data connection, and not WiFi (which is what this thread's topic is really about). At least that's the way I read it...
Is this related... I have noticed compared to my old S2 and iPad my nexus has fewer bars and the signal can drop if held in the left hand. The connection speed can be much less too.
Not good.
could it possibly be trying multiple networks? I have a dual band 5 and 2.4 but they have different ssids - my initial set up was to the 5 ghz but when the google restore happened it populated my 2.4 ssid and pw. I found I had to "forget" all my configured access points and just set up my 5 ghz one and everything was smoking
glenroebuck said:
could it possibly be trying multiple networks? I have a dual band 5 and 2.4 but they have different ssids - my initial set up was to the 5 ghz but when the google restore happened it populated my 2.4 ssid and pw. I found I had to "forget" all my configured access points and just set up my 5 ghz one and everything was smoking
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I don't think this is causing the issue (at least for my phone). I've had the slow WiFi speeds on 2 completely different networks, with one being the campus network of the university I work at. Also, I've tried using my Nexus 4 on 2 different routers at home, one of which can do both 2.4/5.0 ghz and when I tried manually setting the phone to just use either the 2.4 ghz or the 5.0 ghz network it made no difference; the phone's WiFi speed was still very slow.
I'm feeling pretty convinced at this point that it's something faulty with the phone. I pretty much tore down and rebuilt my home network yesterday and tried all different types of settings to test the result on my Nexus 4 and nothing made the WiFi speed any better on the phone.

Wi-Fi issues on samsung s4

It will connect to my router fine then I can load a webpage but after that nothing loads but it remains connected. My S3 and note 10.1 work fine and everything else does too
I have the latest sky hub router and I have tried different routers but still same problem
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What's the behaviour like if you disabled WiFi and just used mobile data?
Yeah its fine but I hardly get 3g signal inside where I am thats why I need wifi
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buffblueyes said:
Yeah its fine but I hardly get 3g signal inside where I am thats why I need wifi
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THere are a few reports of incompatible routers
I'd suggest to try a different router to see if the WIFI works
winwiz said:
THere are a few reports of incompatible routers
I'd suggest to try a different router to see if the WIFI works
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Ye try a new router or check for a Firmware update for your router, all the issues I am seeing with WIFI are incompatibility between the S4 wifi chip remember it now has AC standard included as well as N. In most cases a router that is less than a year old should have a firmware update older than that your mileage will vary.
Well it connects to the router and usually works to load a web page or fb once n then stops working but today its been working ok apart from once or twice so I doubt its the router if today its been working ok today mostly but I could be wrong
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nexus 4 not finding my router

just got my nexus 4 few days ago, but it takes long time for my router to show up on my phone, my wife has an old nexus 7 and it connects right away, basically nexus 4 and nexus 7 has the same software so why mine is acting up? i also have a htc one x with the same problem but only on jeall bean roms, ics roms are okay, it connects right away. any ideas??
fix the problem from here, but it is not 100% http://forum.xda-developers.com/showthread.php?t=2300873
claudiuslu2011 said:
just got my nexus 4 few days ago, but it takes long time for my router to show up on my phone, my wife has an old nexus 7 and it connects right away, basically nexus 4 and nexus 7 has the same software so why mine is acting up? i also have a htc one x with the same problem but only on jeall bean roms, ics roms are okay, it connects right away. any ideas??
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phones have shorter wifi range than tablets
Is your router running on 5GHz mode only, some people have issues with connecting to it.
eksasol said:
Is your router running on 5GHz mode only, some people have issues with connecting to it.
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no, auto mode. my wife's nexus 7 has no problem. maybe problem with my phone.
Have you been able to connect other routers, or try setting up a WiFi tether from another device and connect to it?
yeah it connects to other routers fine and tether to my wife's phone too, just not the router at home, but found a fix for it and working fine now.
still need to fix the problem on my htc one x.
What was your fix. If you let everyone know your fix it could help someone else in the future.
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http://forum.xda-developers.com/showthread.php?t=2300873
doesnt work 100%, but it is close enough.
You can try to change your routers wifi channels and reconnect it might help.
Sent from my Nexus 4 using Tapatalk 4
Tricepz said:
You can try to change your routers wifi channels and reconnect it might help.
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i did that and i also change the security mode from wpa/wpa2/wep and still not working. also change beacon buffer rate.

Wifi issues with 4.3

After upgrading to 4.3, I have lost my Wifi performance to my normal router. Now, while still able to scan available routers, I'm no longer able to connect.
Anyone know of a solution, short of an RMA?
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Wat kind of router are you using and what frequency? 5Ghz or 2.4?
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One is a linksys, the other is unknown as it's at the doctors office. As for frequency, one of each.
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Change wifi channel at router and try again.
With other wifi networks works fine?
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No. I have no connectivity. Wi-Fi performance has slowly diminished since I did the upgrade.
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ph37rd said:
No. I have no connectivity. Wi-Fi performance has slowly diminished since I did the upgrade.
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Setting a static IP has fixed it for me. Setting it on the phone that is. Happens far less now than when i didn't have a static IP.
How did you upgrade at 4.3?
Through official OTA?
if you could check it, reflash only radio.Img from factory Rom.
Sent from my NookColor using Tapatalk 4
My issue is not that bad.. the only issue i have since the update is the wifi signal drops completely, and the router next to me on my desk. The signal comes and goes for a couple of minutes then goes back to normal
RASTAVIPER said:
How did you upgrade at 4.3?
Through official OTA?
if you could check it, reflash only radio.Img from factory Rom.
Sent from my NookColor using Tapatalk 4
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The upgrade was done via a full wipe (was rooted at the time) and flashed the image from Google. Phone has been stock since. After the upgrade, I noticed the Wi-Fi signal went from four bars in the living room to three. Before losing connectivity completely, then two. One to none happened pretty quick.

Nexus Play will not connect to 5ghz N network

I have my Nexus player booted up not but for some reason it will not connect to my 5ghz network.
I have a 2.4ghz and a 5ghz network running on my router. phones and tablets can use the 5ghz just fine but the nexus player refuses to connect. Even when i input all settings manually it just wont connect. Works perfect on the 2.4ghz but since the player just right next to the wireless router i figured 5ghz would be much better...
Anyone else having this issue?
Issue fixed itself...must be a bug because it would not work then it did by its self 10 minutes later
I set mine up to connect to our 2.4GHz and never made any attempt to connect to the 5GHz; a while later I came back to it and saw it'd connected to the 5GHz on its own. I think maybe it gets your Wi-Fi settings from your phone via your Google account or something.
xBIGREDDx said:
I set mine up to connect to our 2.4GHz and never made any attempt to connect to the 5GHz; a while later I came back to it and saw it'd connected to the 5GHz on its own. I think maybe it gets your Wi-Fi settings from your phone via your Google account or something.
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So maybe a dumb question. But mine has been giving me hell dropping WiFi connection all the time. My router is both 2.4 and 5ghz. How would I set the player to connect only to the 2.4???
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codygs83 said:
So maybe a dumb question. But mine has been giving me hell dropping WiFi connection all the time. My router is both 2.4 and 5ghz. How would I set the player to connect only to the 2.4???
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Change the name of the 5ghz band only. I always keep my bands separate
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jerflash said:
Change the name of the 5ghz band only. I always keep my bands separate
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So just log into my router settings and add separate ssid for 2.4ghz?
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codygs83 said:
So just log into my router settings and add separate ssid for 2.4ghz?
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I usually do "ssid" then "ssid 5ghz"
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jerflash said:
I usually do "ssid" then "ssid 5ghz"
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Sweet. Thanks for the reply! I would have already tried this but I'm at work. It'll have to wait till I get off.
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codygs83 said:
Sweet. Thanks for the reply! I would have already tried this but I'm at work. It'll have to wait till I get off.
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thats what i did, i have a Netgear r8000 and i name each one of the differently. MyInternet, MyInternet5 and MyInternet5ac. its a tri band router. ac is smoking fast, it can play 20Gb files no problem.

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