Have to send my tablet into Asus already for service :( - Nexus 7 (2013) General

So i noticed about a week ago when I bring up a black or grey background there was a red smudge in the pixels about two inches long. Finally got around to contacting Asus and i have to send it in now.
Just curious, does anyone else have this?
you can see it next to storage and battery

I do, only noticeable when the screen is all black.. Never really bothered me..
Sent from my Nexus 7 using XDA Premium 4 mobile app

toughcookie said:
So i noticed about a week ago when I bring up a black or grey background there was a red smudge in the pixels about two inches long. Finally got around to contacting Asus and i have to send it in now.
Just curious, does anyone else have this?
you can see it next to storage and battery
Click to expand...
Click to collapse
I don't remember where, but I've seen something similar to this on another device. I'm guessing there's electronics pressed against the screen in those areas, creating an effect sort of like when you push on an LCD screen with your finger.

Related

Problem with my SuperAmoled Plus Screen!

When i received the phone today (around 3pm uk time) after an hour playing around with it i noticed 3 dark thick lines on the bottom half of the screen (on a gray background) i thought nothing of it at first and continued to use the phone.
Only just now i thought there must be a problem so i displayed a full white image and you could really notice those 3 thick dark lines. I then changed the screen brightness to max, min then back to auto and it was gone... BUT! when the screen dims a bit just before turning off i can see those 3 thick lines again just for those few seconds before the screen turns off.. it doesnt really effect me but it annoys me that they are there.. plus there might be problems with it in the future. I'm gonna go to my local Carphone Warehouse tomorrow and see if they can replace it.
I just want to know if any one else has had this screen problem.
Thanks.
Do the lines correspond to anything that is on the screen often like the keyboard or some sort of widget you have on your home screen?
These SAMOLED screens suffer from image retention and possibly burn-in. I've noticed it on my original galaxy as well as the Nexus S. As long as the lines go away after a few seconds it should be nothing to worry about. If you notice them there always then that could be a problem... usually the easiest way to see them is on a flat gray background.
RedBlueGreen said:
When i received the phone today (around 3pm uk time) after an hour playing around with it i noticed 3 dark thick lines on the bottom half of the screen (on a gray background) i thought nothing of it at first and continued to use the phone.
Only just now i thought there must be a problem so i displayed a full white image and you could really notice those 3 thick dark lines. I then changed the screen brightness to max, min then back to auto and it was gone... BUT! when the screen dims a bit just before turning off i can see those 3 thick lines again just for those few seconds before the screen turns off.. it doesnt really effect me but it annoys me that they are there.. plus there might be problems with it in the future. I'm gonna go to my local Carphone Warehouse tomorrow and see if they can replace it.
I just want to know if any one else has had this screen problem.
Thanks.
Click to expand...
Click to collapse
oh boy, its too soon to be having any burn in. might be another issue.
my nexus one has burn in of the status bar at the top. and i can see a burn in of my entire keyboard on a white image. after more than a year of using the phone, oh well. but the status bar burn in was there within the first month.
dinan said:
Do the lines correspond to anything that is on the screen often like the keyboard or some sort of widget you have on your home screen?
Click to expand...
Click to collapse
the lines are:
1: just above where the 4 icons are at the bottom of the screen
2: where the page numbers are (dots)
3: just below the other 4 icons (widgets)
Thing is that these lines are solid and have no breaks in them.. so i dont think its the 3 points i gave above this.
I know it's too early for burn-in but some screens (might I say... all?) come from the factory with some sort of flaw. None of them are perfect and most have flaws so imperceptible that most people wouldn't notice. Every nexus S and Galaxy I've seen had some sort of area or line or multiple lines on the screen which were a bit different color, not as bright, or something along those lines. Some are worse than others, and I noticed the flaws right after taking it out of the box brand new. (I've been through about 6 Nexus S's between me and a few friends).
It's not really the same as a traditional LCD/LED screen since there's not a big backlight. Each pixel is individually lit and some may have specifications that are just on the edge of within manufacturer limits. There's almost 400,000 pixels on the screen... the chances of all of them being created identically is slim to none.
If it bothers you I say just take it back and get an exchange, showing them the problem area on the screen. Just hope your new one will be "less flawed" =)
dinan said:
If it bothers you I say just take it back and get an exchange, showing them the problem area on the screen. Just hope your new one will be "less flawed" =)
Click to expand...
Click to collapse
Yeah, The last phone i had, had problems with the camera.. i went through about 5 of them and i ended up with one that was the same as the first one i had.
Can you guys have a look at yours?
Just open up a pure white image and check.. if there are no lines wait till it dims the screen and check again... thanks.
Did you put a screen protector on it???
Sent from my GT-I9000 using XDA App
Skycake 21 said:
Did you put a screen protector on it???
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
No not yet.
Dang... The screen protector I put on my sgs has imperfections in it that make the screen appear to have dis coloured pixels in a straight line, but alas, this is not your issue..
Sent from my GT-I9000 using XDA App
Skycake 21 said:
Dang... The screen protector I put on my sgs has imperfections in it that make the screen appear to have dis coloured pixels in a straight line, but alas, this is not your issue..
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
which screen protector did u get? so i know not to buy it =)
edit:
Also ill post the results tomorrow if any one is interested.
take a screen shot of the problem? might not show but worth a try, then post it.
if it is really faulty, you should contact the seller to replace it.
I am really sorry for you, I will personal be mad if my long waited SGS2 comes with a super amoled plus faulty screen
Picture or it didn't happen... that's the moto
mkrmec said:
Picture or it didn't happen... that's the moto
Click to expand...
Click to collapse
well i dont have a good quality camera. You might of seen it before i changed the brightness settings but now that i have its kind of faint and you can only see it when the screen dims..
Gonna go to carphone warehouse now be back later
well before i went i called up all the carphone warehouses near me and none of them have stock.
I was told i only have two options:
1: go to a carphone warehouse and exchange.
2: go to a carphone warehouse and get a refund then order it online again.
So i should get a new one by tomorrow.. or atlest on friday.
no poroblems like that with mine. Screen is freaking perfect. On a side note i liked doing this test because I love staring at the screen.
Drooooool
well.. i went to a carphone warehouse.. and they had two instock. I exchanged it.. screen is fine but.. now after i got home i can see a mark/ dig inbetween the screen and the bezel (where the gap is)
again it doesnt really effect me but god.. now that i know its there.. i notice it so much that.. i might exchange it again Y_Y
This happens to me every single time i buy a new phone >.<... trust my luck!
RedBlueGreen said:
well.. i went to a carphone warehouse.. and they had two instock. I exchanged it.. screen is fine but.. now after i got home i can see a mark/ dig inbetween the screen and the bezel (where the gap is)
again it doesnt really effect me but god.. now that i know its there.. i notice it so much that.. i might exchange it again Y_Y
This happens to me every single time i buy a new phone >.<... trust my luck!
Click to expand...
Click to collapse
well well well.
Went to lakeside since the one near me closed at 7pm.
Changed the phone again and this one had the lines on the screen and a dig in the silver bezel. She gave me another phone and the screen was perfect and there are no digs on the silver bezel...
In 2 days iv had my hands on 4 different S2's lol..
Last phone i had i also had 4 of them cause of XXX problems.. thought i was gonna beat it today and have 5 XD
Geebuz wept! I'm getting mine in from the UK tomorrow. I hope for hell sake it doesn't have imperfections. The ship back to the UK would be a disaster and if that one has a dig in the bezel upon return I'd blow a valve!
FINGERS CROSSED MINE IS PERFECT
as far as i know. this is the grid pattern on the super amoled screens. however. because of the poor QA/QC of the screens, some of those grid patterns are more visible than other area of the screen.
the whole super amoled is about lines on a grid pattern. if you notice more deeply, you will see that you also have those " lines " some where else on the screen yet they are not visible as the one you noticed.
i had to go through 4 galaxy S1 to get a good one where the pattern isnt "visible " through the whole screen.
its a defective unit. mainly poor Qa/QC. if you can live with it, it wont do you any harms. or get bigger. if you cant, then change it.
or and make sure you dont have a dud phone with piss poor yellow white on high brightness or pink gray on low brightness. because thats also a defect in super amoled screens.

Hot/dead pixels?

At full brightness at the bottom left noticed a bright white pixels in the black strip. Just wondering if anybody else noticed something similar
situman said:
At full brightness at the bottom left noticed a bright white pixels in the black strip. Just wondering if anybody else noticed something similar
Click to expand...
Click to collapse
I bet it's tiny, or Is it more than one pixel?
Picture? I'd use the display tester app and see if it's still there all the time on several colored screens. If so, send it in for replacement.
Its prob a small cluster of pixels seeing how obvious it is. No pics too small. Im sending it in for replacemenr for wifi and feeezing issues anyways.
situman said:
At full brightness at the bottom left noticed a bright white pixels in the black strip. Just wondering if anybody else noticed something similar
Click to expand...
Click to collapse
I have one single white/bright pixel on the left side of my screen as well. I just got my nexus 10 today, so that is kind of frustrating. I was wondering with the PLS display a white pixel means a dead pixel or a hot/stuck pixel. I am hoping it is the later one, since in most IPS displays a dead pixel is black, but I am not sure if the same rule applies to the PLS display.
Does anyone knows if there is a fix for it or if it's dead for good?
https://play.google.com/store/search?q=pixel+curer I've never used it but this might work. Worth a try I guess. I would call Google though for sure.
Sent from my Nexus 10 using xda app-developers app
Thanks for your reply.
I tried a couple of similar apps and they did no help. I'd call Google too if I was in US, however the device was brought to me in Brazil as a gift, so that is not really an option
I guess I will just have to name the pixel and leave it alone...
mobilave said:
I guess I will just have to name the pixel and leave it alone...
Click to expand...
Click to collapse
Call it Sparky.

Screen burn?

I've had my Nexus 4 for about 3 months now, and I'm starting to have a serious issue with image persistence on the screen. As of recently it has gotten very bad, and when I browse Chrome for 5 minutes, and flick the tab away, revealing the brown-grey screen, I can see the URL bar along with the URL address burnt on to the screen. It seems to go away after a while, but actually if I turn the brightness up to maximum and look it is still there. Does anyone else suffer from this same problem?
I haven't yet but I'd say get Screen test set it to the white test setting set your phone to not turn off screen when charging an leave over night that might help clear the screen burn. I haven't had this issue on any of my androids.
Simply; yes. I think that's a bit more widespread issue than one could think.
What I have noticed is it eventually does clear. But it seems to be taking longer and longer to do so. Right now (it has been about 30 minutes) the URL bar and the address has gone, but there is still a white patch where they were. I've read about IPS-LCD image persistence, but most sites say it clears after about two minutes.
zero burn in here, ive have mine for about a month. how bright do you keep your screen?
Yea, for me it's just like 2 - 4 minutes and the burn is gone.
I have auto-brightness on most of the time, typically it ranges from the lowest setting, to about the middle setting. When I'm in the house I turn off auto-brightness. I've just checked again and it is still there, that's almost an hour now. I haven't been using it either, it's been in sleep, but I have been periodically checking it.
rabbit140 said:
Yea, for me it's just like 2 - 4 minutes and the burn is gone.
Click to expand...
Click to collapse
How long have you had the phone for?
I've had it since Christmas.
Haven't got that on mine - if I were you I'd send it back under warranty and Google or LG should should send you a replacement if its a defect in the screen
Sent from my Nexus 4 using xda premium
Huh, I thought LCD screens could not be "burned in".
Interesting (and no, I haven't seen it on mine).
Yeah I don't see this problem, and I thought this was an issue with AMOLED screens and the like
One thing that annoying me on my nexus 4. You can see on the left of my screen, straight dark line from top to bottom. I haven't drop my nexus before. It appeared on dark colours especially grey colours. For your info its start to appeared when 10 minutes screen on after about 20 minutes screen off. Is it normal? Anyone here have the same problem?
Sent from my Nexus 4 using xda premium on AOSPA3+
I exchanged mine for the same type of screen defect. It's definitely a defect. My new one is perfect..
I dont think that lcd screen has this issue. My galaxy nexus has screen burn in and it is very awful
Sent from my Nexus 4 using xda premium
This isn't screen burn in, it is called "Transient Image Persistence" and it is not permanent like the AMOLED burn in... this thing dissapears relatively fast but it's still annoying... I have the same problem.
Tom540 said:
Haven't got that on mine - if I were you I'd send it back under warranty and Google or LG should should send you a replacement if its a defect in the screen
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
The problem is though I have had it since the end of December. Would they still accept it? Like I said in the OP though it seems to be getting worse, before the image would at least go away. But now it seems to have retained it permanently.
phadly said:
One thing that annoying me on my nexus 4. You can see on the left of my screen, straight dark line from top to bottom. I haven't drop my nexus before. It appeared on dark colours especially grey colours. For your info its start to appeared when 10 minutes screen on after about 20 minutes screen off. Is it normal? Anyone here have the same problem?
Sent from my Nexus 4 using xda premium on AOSPA3+
Click to expand...
Click to collapse
Yeah I also have this problem, I have a couple of vertical lines running up my screen, they are only visible if I turn it to full brightness, and have it on a grey background though.
ingenious247 said:
I exchanged mine for the same type of screen defect. It's definitely a defect. My new one is perfect..
Click to expand...
Click to collapse
By perfect do you mean it doesn't retain the image at all, or that it fades relatively quick? I wouldn't mind if it went after like a minute or two, but mine seems to never go away.
babywarez said:
This isn't screen burn in, it is called "Transient Image Persistence" and it is not permanent like the AMOLED burn in... this thing dissapears relatively fast but it's still annoying... I have the same problem.
Click to expand...
Click to collapse
Yeah I mentioned that in the OP. The problem is though mine has still not faded. I basically have a permanent Chrome URL box at the top of my screen, with a sort of white mark around it. If I have used chrome recently it becomes fully visible at any brightness. But if I leave it for a few hours it is only fully visible at maximum brightness.
Nexus-Revolution said:
By perfect do you mean it doesn't retain the image at all, or that it fades relatively quick? I wouldn't mind if it went after like a minute or two, but mine seems to never go away.
Click to expand...
Click to collapse
By 'perfect' I mean I don't have a single vertical line, ever, and no image retention at all.
babywarez said:
This isn't screen burn in, it is called "Transient Image Persistence" and it is not permanent like the AMOLED burn in... this thing dissapears relatively fast but it's still annoying... I have the same problem.
Click to expand...
Click to collapse
Nice founding..related to voltage..for your info it actually start happened when I'm using franco kernel and UV -150mv..maybe this cause of this problem? Will try to run solid white image for hours to cure it..
Sent from my Nexus 4 using xda premium on AOSPA3+
ingenious247 said:
By 'perfect' I mean I don't have a single vertical line, ever, and no image retention at all.
Click to expand...
Click to collapse
Wow, nothing at all? Even when on full brightness? When did you get your device, and what hardware revision is it?
phadly said:
Nice founding..related to voltage..for your info it actually start happened when I'm using franco kernel and UV -150mv..maybe this cause of this problem? Will try to run solid white image for hours to cure it..
Sent from my Nexus 4 using xda premium on AOSPA3+
Click to expand...
Click to collapse
I'm on full stock, and not rooted. Like I said I have already looked at that online, but it is supposed to disappear after a few minutes. Mine is retained for hours, actually it hasn't went away since I've noticed it, so it's pretty much permanent.

Nexus 4 screen burn in issue

Hi all,
I've had my N4 since January, and I've noticed that I've started to suffer from a screen burn-like issue. I use Dolphin Browser, and use phase beam live wallpaper (purple one, not red). When I've used dolphin for a few minutes and return to my home screen, I notice that the refresh and '+' icon from dolphin browser are imprinted on the screen. It goes away after about a minute or when I reboot the phone, but I wondered if anyone knew why this would be happening or if there's any solution? Also, when checking my work schedule on Polaris office, I notice that the grid pattern from the excel file is imprinted on my homescreen for a few moments too. Do you think it is worth RMAing for a new device? Everything else is fine.
I'm running stock, unrooted.
Thanks
Bump.
It has been explained to me that IPS displays do not get screen burn in. They just "ghost" momentarily. I don't know of a way to avoid this other than possibly lowering the brightness? As you said, it goes away after a few minutes, or a reboot. A reboot should always fix this kind of problem on IPS displays.
But to answer your question: An RMA won't fix it. This happens with all IPS displays, as far as I know.
Connor Baker
I bought my Nexus 4 back in march and sent it in because of a dark vertical line on the left side of the screen that would not go away. Got my replacement about 2 weeks ago and am having the screen burn in issue you are having too. I never had this problem with my old device.
I'll probably wait a month or two and send this one in too if it continues to bother me.
shadowslash said:
I bought my Nexus 4 back in march and sent it in because of a dark vertical line on the left side of the screen that would not go away. Got my replacement about 2 weeks ago and am having the screen burn in issue you are having too. I never had this problem with my old device.
I'll probably wait a month or two and send this one in too if it continues to bother me.
Click to expand...
Click to collapse
Wow, after reading this i hope some experienced user could tune into this thread and elaborate on what is happening here?
I'm not really worried of getting it any time soon, as i heard it's not supposed to happen on the screen the Nexus 4 sports,however, i could be wrong..Anyone?
This is common with IPS displays, and is not called "burn in" as the effects are temporary. True "burn in" is permanent.
Rather, this is referred to as "image retention" or "image persistence." It was/is a big problem with the new retina Macbook Pros which showed a severe form of this problem (my first one included, got a replacement which is much better, but still shows a bit of image retention sometimes).
http://en.wikipedia.org/wiki/Image_persistence
I've had mine since May and I am just now experiencing this. I have tried displaying a pure white screen overnight a few days a week, but I am unwilling to leave my phone turned off for a few days. Is there any other remedy?
You guys are asking for a solution to wear and tear? Put the Nexus 4 in a box and don't use it.
I have this with the Amazon app :') seems like really dark blacks stay on the screen for a few minutes even after the app is closed not a big issue but it got me worried the first time
Sent from my Nexus 4 using xda app-developers app
I have the same problem in my LG G2, its IPS Too and have 2 weeks old. I think its normal in IPS Screens.
Happens to me sometimes with the facebook app. When using the app for a longer time the top menu bar stays slightly visible afterwards. I only really see it on my home screen, though.
Sent from my Nexus 4 using XDA Free mobile app
Same here
I use Screen Burn-in Tool (Play Store)
play. google. com /store / apps / details?id= com. codefortravel. amoled_screen_burn_in&hl=en
(remove spaces)
Run it a few times while charging, problem solved for me.

[Q] G2 Screen issues?

I saw an interesting issue with 2 G2 Phones when I went to upgrade today and I wanted to see if others saw the same artifacts.
1.) When holding the screen under bright light, it looks like you can see "through" something and it appears like you can see a pattern of some sort either on the LCD itself or maybe some sort of polarizer. If this was the only thing I noticed it wouldn't have been an issue.
2.) When on a dark or black screen, you can see vertical "stripes" of dotted white lines. This was the deal breaker for me. I purchased the upgrade, they handed it to me and all I could see were these vertical stripes of white dots across the screen.
The other G2 did this as well. Were these a bad batch of G2s? Is this some sort of artifact of the IPS screen? I was coming from a Droid HD which had nothing of the sort but it isn't nearly as high resolution of a screen.
I ended up with a Note 3 because of this. It wasn't my first choice, but there was no way I could look at those stripes for 2 years!
Are any others seeing this artifact on the screen?
Thanks!
It's the digitizer. All G2's are that way I believe. Not a defect. Some phones you can just see it more than others.
OP let me get this straight, you don't like the phone because of the dot matrix you see when the phone is off and in direct sunlight?
You are right I couldn't live with looking at my phone while off for 2 years
Sent from my LG-D801 using xda app-developers app
shook187 said:
OP let me get this straight, you don't like the phone because of the dot matrix you see when the phone is off and in direct sunlight?
You are right I couldn't live with looking at my phone while off for 2 years
Sent from my LG-D801 using xda app-developers app
Click to expand...
Click to collapse
It's when the screen is BLACK or DARK while the screen is on. I think whomever suggested the digitizer is probably right.
One of the artifacts didn't really bother me, I was more so fascinated by the pattern than anything else. To see that one the light had to be intense and direct (screen on or off) so very low likelihood of that impacting day to day use.
The artifact that really bothered me was, for lack of a better explanation, the white dots on the screen that looked like backlight bleeding through tiny vertical perforations in the LCD panel. I'm sure that's not actually what it was, but that's what it looked like to me. I'll probably end up with a G2 in addition to the Note, but I wanted to know if the ones I looked at were part of a defective batch or not.
Thanks

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