geek squad app not working - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Hey guys, my phone is running force rom 3.1 with agats kernel. I'm using the geek squad app because I have their plan. When I try to see gps location or lock the phone remotely it doesn't work at all. Any ideas? I already reinstalled and reactivated the app.
My wife's phone is stock and all her features work. Am I going to have to go back to stock? I already have all gps and location services on. Thanks

Maybe their app follows the same reputation as their in store department...

cablegod2186 said:
Hey guys, my phone is running force rom 3.1 with agats kernel. I'm using the geek squad app because I have their plan. When I try to see gps location or lock the phone remotely it doesn't work at all. Any ideas? I already reinstalled and reactivated the app.
My wife's phone is stock and all her features work. Am I going to have to go back to stock? I already have all gps and location services on. Thanks
Click to expand...
Click to collapse
Try and go back to the stock kernel and see if it make a difference. Otherwise, there might be an issue with the app.
Try and email the developer.
Sent from my SPH-L720 using XDA Premium 4 mobile app

Related

[Q] Will SPrint know I rooted?

I Rooted for a while, then I used Odin to go back to stock dI18. I just recently updated to EB13 using the basic samsung epic recovery method. My camera and screen rotation are broken. Since I am no longer rooted I cant fix it. Will sprint be able to see I was rooted? I want to return the phone and just get a replacement thru insurance. Especially because text messaging hasnt been good. Guess my modem fried. please help thx
No they can't tell you've been rooted.and no they won't exchange phones. They will just reinstall old software. They've been told not to exchange phones over this issue. If you knew someone who works there you might be able to get it done, but probably not.
Sent from my SPH-D700 using XDA App
BWFBezerk said:
No they can't tell you've been rooted.and no they won't exchange phones. They will just reinstall old software. They've been told not to exchange phones over this issue. If you knew someone who works there you might be able to get it done, but probably not.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
well, as long as they can get the phone to work better im fine. Thank you for your help sir
ohzeenyc said:
well, as long as they can get the phone to work better im fine. Thank you for your help sir
Click to expand...
Click to collapse
You're Welcome.
They'll flash DI18 and it'll be back to normal.
Sent from my SPH-D700 using XDA App
I flashed dI18 and it wasnt back to normal as well.
There are fixes for both of those that don't require root. Screen rotation can be fixed doing the horizontal calibration under display settings. The other requires flashing a file to your phone with odin in a rather simple process found here:http://forum.xda-developers.com/showthread.php?t=970452
Edit:
By the way, I did have screen rotational problems even after calibrating but I reflashed EB13 with the Samsung tool after wiping data and cache several times then calibrated it again and it fixed whatever the problem was. Also seemed to fix my TWS problem that was still there after the first install.
They will know if you have a custom rom installed. I had a hero for awhile and ended up having problems. Didn't get a call or text for over a week. I called sprint tech support and they told me my current software was an nfx rom and blamed it on that
Sent from my SPH-D700 using XDA App
ohzeenyc said:
I flashed dI18 and it wasnt back to normal as well.
Click to expand...
Click to collapse
Could be the way you flashed it. There are problems some people run into when they flash using usb ports that aren't directly connected to the mother board. Reflash and try to use a port connected to the motherboard.
Sent from my SPH-D700 using XDA App
slayer450 said:
They will know if you have a custom rom installed. I had a hero for awhile and ended up having problems. Didn't get a call or text for over a week. I called sprint tech support and they told me my current software was an nfx rom and blamed it on that
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Carrier IQ...

wifi / bluetooth issues on Atrix 4g

Hello Everyone,
I have a slight problem, here goes, my friend was using my Atrix 4g and she started forceclosing apps and now my wifi / bluetooth wont turn turn on. The phone is updated to the 4.1.8.3 software and yes wifi/bluetooth was working before and after the update. So would anyone any intel on how I would be able to recover them back ? When turning on wifi it reads error and bluth does nothing they both try to go on and then nothing can you help. Thanks sstageboy5 later peace.
Sent from my HTC Glacier using XDA App
Are you on stock 4.1.83, or are you rooted?
If rooted, do you have Titanium Backup installed, or anything like Bloat Freezer?
Have you tried just rebooting?
More info please.....................and go slap your friend!..............HARD!
Hello , and yes im on stock 4.1.8.3 and I dont have Titanium Backup ya c its hard for me cause I dont have a credit card to buy any apps and the free ones just dont cut the mustard I was told. Do you have any suggestions ?
Sent from my HTC Glacier using XDA App
I have the exact same problem, i tried flashing the stock sbf, and also a factory reset but still have the same problem. I had to contact AT&T and i'm getting a replacement phone soon.
sstageboy5 said:
Hello , and yes im on stock 4.1.8.3 and I dont have Titanium Backup ya c its hard for me cause I dont have a credit card to buy any apps and the free ones just dont cut the mustard I was told. Do you have any suggestions ?
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Apps like Titanium Backup, Root Explorer, Bloat Freezer, etc. all require root access, so if you are not rooted, that's a moot point. Are you on AT&T? If so, you could try taking it to an AT&T store, or call customer support. Should have no issues as you haven't messed with your phone from stock.
I was having the same BT issue where it wouldn't turn on. I went through all sorts of methods to fix it and finally got it working ... been working perfect ever since. Off the top of my head, I can't recall what it was that I did, but I'll think on it and try to repost my solution. If I'm not mistaken, it was a 3rd party app that was causing the issue, but I'm not 100% on that.
Do you happen to have a banking app installed? I know that when .83 came out, the banking apps quit working and I did a work-around to fix it. I believe that was the issue. I uninstalled my fix and the banking apps. I've since reinstalled them and used Motorola's certificate installer. BT still works well.
No I dont any banking apps on the phone
Sent from my HTC Glacier using XDA App
Banking apps shouldn't have affected BT. Didn't on my phone. The banking app issue was a blank screen after login.
Beamed in from WinBorg 4G via XDA Premium app
I had a issue where I couldn't turn my wifi back on (1.8.3)
When you toggled it on, it would show scanning, then turn back off. I had to flash sbf 1.2.6 to fix it, then OTA update again
Kool thanks much appreciated
Sent from my HTC Glacier using XDA App
CaelanT said:
Banking apps shouldn't have affected BT. Didn't on my phone. The banking app issue was a blank screen after login.
Beamed in from WinBorg 4G via XDA Premium app
Click to expand...
Click to collapse
No, the banking apps weren't the issue...it was more likely the mucking around that I did with the certificates that created any issue. Perhaps it was just coincidental as it happened at the same time and I resolved it after removing the certificates and banking app. In any case....mine now works flawlessly, albeit I'm not completely sure what I did to resolve it.
sstageboy5 said:
Hello Everyone,
I have a slight problem, here goes, my friend was using my Atrix 4g and she started forceclosing apps and now my wifi / bluetooth wont turn turn on. The phone is updated to the 4.1.8.3 software and yes wifi/bluetooth was working before and after the update. So would anyone any intel on how I would be able to recover them back ? When turning on wifi it reads error and bluth does nothing they both try to go on and then nothing can you help. Thanks sstageboy5 later peace.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Sent from my HTC Glacier using XDA App
see i have had this same problem for a while now myself..mine did it right before i got the update...thinking the update would fix it...no it didn...so...im due for upgrade and im thinking heck with it...i can do all this other stuff so i go in there and unlock bootloader put cm7 on it...put kernel on it...btw this is all stuff i had seen fix other peoples..i wanted to do for two reasons..one hey it could fix my wifi..two..i want to learn..to my prediction...im still wifiless and bluethoothless. anyone seen or heard of any other posts that might do it..thanks

PLEASE CLARIFY What Rom For Epic 4G Will Auto Act With SPRINT

there is 100 posts about people not wanting the automatic activation to start on their epic after flashinf a new ROM. i want the opposite, i can not for the life of me find a ROM that WILL work with automatic activation with sprint after flashing.
can anyone please point me towards a ROM that fits the bill?
thanks in advance
cheers,
disco
disco_y2k said:
there is 100 posts about people not wanting the automatic activation to start on their epic after flashinf a new ROM. i want the opposite, i can not for the life of me find a ROM that WILL work with automatic activation with sprint after flashing.
can anyone please point me towards a ROM that fits the bill?
thanks in advance
cheers,
disco
Click to expand...
Click to collapse
Not sure what you are asking. Is it about the OTA to Gingerbread or hands-free activation? I have done hands-free activation on a few ROMs with no issues. No rooted ROM will let you get the OTA updates.
I infer that the OP is talking about hands-free activation. If that's the case, I have flashed a bunch of roms from 2.1 through 2.3 and hands-free always worked.
Can you elaborate?
He may have odined with efs clear or whatever checked off. I don't remember exactly what it was but phones weren't reactivating without calling sprint.
Sent from my SPH-D700 using xda premium
Mine reactivated fine. 3 days later it wierdly disconnected and the call went to Sprint and they reactivated it. Had nothing to do with the ROM.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
Mine reactivated fine. 3 days later it wierdly disconnected and the call went to Sprint and they reactivated it. Had nothing to do with the ROM.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Some did reactivate while others had to call sprint to get it going again.
Sent from my SPH-D710 using xda premium
i dont get what the issue is here, when i flash a rom i dont have to go through any hands free activation. only an efs clear
Sent from my SPH-D700 using xda premium
I flash any rom and it just works. No activation at all... Even after an Odin.
Sent from my SPH-D700 using XDA App
OP has not been back to clarify what he meant.
Sent from my SPH-D700 using XDA App
When I fist got my epic and was switching phones I contacted the sprint chat support and they had me enter a dialer code and enter my # in a couple fields. The phone rebooted and was active. Not sure if that helps, I was on stock rom and even it didn't auto activate.
Sent from my SPH-D700 using XDA App
sorry, to be clear, i am having a hard time with the handsfree activation after flashing a rom to this device.
many folks seem to request the exact opposite built into roms for this phone. meaning upon install and reboot, the rom will not run and complete handsfree activation.
no roms seems to have in the description that handsfree activation is supported.
does that make a little more since? if not let me know and i can give more details
thanks all
cheers,
disco
All roms have hands free supported that's why you don't see it mentioned. You only activate once brand new out of the box not everytime you flash a rom. Unless you mean the google activation then just open then market and sign in then your google acct is then activated
Sent from my SPH-D700 using xda premium
I agree, you only have to activate once ever, until you get a new phone. This is a non issue as a result.
Sent from my SPH-D700 using XDA App
That makes a little more since...
I just got my phone.
Ohhhhh!
Get it? Sense the OP didn't spell it right?
Ohhhhh!
Just flipped it on my ass. Like a boss.
Sorry. Drank a Steel Reserve, a couple "C-"s and smoked a blunt during my horrible loss in softball tonight. Thought that was funny.
Good night everybody. Love you all.
I was referring to a while back noobnl started a thread about checking off extra things in odin in relation to clearing nvram or something back when we were trying everything under the sun to fix the gps. I don't remember exactly but when you did it your phone went back too literally out of the box condition deactivated and all.
Sent from my SPH-D700 using xda premium
disco_y2k said:
sorry, to be clear, i am having a hard time with the handsfree activation after flashing a rom to this device.
many folks seem to request the exact opposite built into roms for this phone. meaning upon install and reboot, the rom will not run and complete handsfree activation.
no roms seems to have in the description that handsfree activation is supported.
does that make a little more since? if not let me know and i can give more details
thanks all
cheers,
disco
Click to expand...
Click to collapse
Never saw anyone requesting on the Epic threads that their phone not activate when switching ROMs. Maybe you saw that on a different phone. The only thing requested here was to stop the OTA update notification.
How did the phone become deactivated
Sent from my SPH-D710 using xda premium
the phone was completely wiped, it was a gimme from a friend, i wiped it totally and started fresh. rooted, flashed rom, etc, (froyo) and now after rest it of course starts handsfree act but it crashes before activation finishes.
depending on rom, sometimes the MIN/MDN updates before crash which allows voice/txt only. thats about it. maybe its not the rom's, but i assumed since some will at least go that far. i can not see how it would be anything else because the phone started out as if it came from manu. fresh.
thanks for input everyone, much appreciated
cheers,
disco
How about using stock rom to activate before flashing a custom? You can nandroid your current setup and restore to it after you activate.
Sent from my SPH-D700 using XDA App
have you updated the profile?

I can't get Google Wallet to set up!

I am having issues getting Google Wallet set up on my Nexus 10. I just received it today, and it sits on the "Setting up Wallet, this may take up to 5 minutes" screen for what seems like forever, then I get a message "Device Not Ready-Wallet is unable to proceed until this device is fully initialized. Make sure the phone has network access and try rebooting it if the problem persists", well the network is 100% A OK, and the device is fully initialized, so I'm not sure what the issue is, and I have rebooted it a few times and even cleared data and cache on the Wallet program, to no avail. Is anybody else having this issue?
If your under a custom rom, that could be the reason why its not working. I have Google wallet on my rooted stock SG3 and it says unsupported device but it still works.
Sent from my SPH-L710 using xda app-developers app
jjdevega said:
If your under a custom rom, that could be the reason why its not working. I have Google wallet on my rooted stock SG3 and it says unsupported device but it still works.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
It's the stock ROM, just rooted, unlocked bootloader and recovery.
It still won't set up as of this morning, it's not a hardware problem because the NFC works just fine, I guess I'll have to talk to Google.
Well, I fixed it! I went into Titanium and uninstalled it, installed the version in the Play Store, and then opened it up and WHAM, it worked! Maybe the one on the device was corrupt, or uninstalling then re installing cleared out some errors, what do you guys think?
Edit-I don't know that I'll use it on my Nexus 10, as I have it installed and working on my SGS3 (AT&T), but it's nice to have the option, and it was bugging me not being able to get it working lol
Glad you figured it out! Sometimes its as simple as uninstalling then reinstalling go figure.
Sent from my SPH-L710 using xda app-developers app
jjdevega said:
Glad you figured it out! Sometimes its as simple as uninstalling then reinstalling go figure.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Thanks, me too!
californiarailroader said:
Thanks, me too!
Click to expand...
Click to collapse
Would you guys know a way around this without having the phone rooted?
californiarailroader said:
Thanks, me too!
Click to expand...
Click to collapse
Just wondering... Why do you want Google Wallet on your N10? Do you have the 3g version and carry it around all day?
cloney said:
Just wondering... Why do you want Google Wallet on your N10? Do you have the 3g version and carry it around all day?
Click to expand...
Click to collapse
Coolness factor
In any case, my wallet seems to be stuck also on "Setting up Wallet". I've tried CM10.1, some other custom ROM, and stock, and tried a few different wallet apps on CM10.1, to no avail so far.
Edit: My NFC still appears to work; I can wave my credit card near the NFC sensor on the N10, and it'll make a sound.
Try uninstalling wallet with titanium backup and reinstall from the play store. Worked for me today on my rooted sprint galaxy nexus.
Sent from my Nexus 7 using Tapatalk 2
slyd0997 said:
Try uninstalling wallet with titanium backup and reinstall from the play store. Worked for me today on my rooted sprint galaxy nexus.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Tried your suggestion and it let me sign in and setup a PIN. However, it errors out when trying to add cards. It also says that I'm using an unsupported device (Nexus 4).
jpothorst said:
Tried your suggestion and it let me sign in and setup a PIN. However, it errors out when trying to add cards. It also says that I'm using an unsupported device (Nexus 4).
Click to expand...
Click to collapse
I'm having the same issue. I've tried everything short of editing the build prop as some have done in the past with other devices (I have a nexus 4), and probably would even do that if some other person with an N4 did it and had success. Tried multiple ROMs and multiple versions of Wallet with no luck. I either get the "Setting up wait 5 minutes, device not initalized" issue or the "request failed" at the add card error. Put in for a replacement yesterday, so hopefully the new one doesn't have the issue. If so, then we know that there are just some lemon N4's out there.
first, I got this wallet apk from the dev paulobrien here at xda. I don't have the link to his site at the moment. now, onto the fun stuff. to begin with, uninstall any previous wallet app. next, using root explorer drop this apk into the /system/app directory and change the permissions to match the other apps. now, reboot and enjoy the odd looks of cashiers when you pay with your awesome tablet!
I found the link for anyone who is wary.
http://www.modaco.com/topic/354635-region-device-root-patched-google-wallet-apk-15-r87-v15/

gray wifi

This thread already started a million times and none of them fixed my problem.
So the thing is today my wifi got from blue to gray. Now none of the google services are working..only dolphin browser.
I tried to clear data from play services and google play.
I tried to connect to a different wifi. Same problem
I tried rebooting
I tried turning wifi on and off.
I rooted the device a week ago. Today I installed apex launcher, which I also removed but no help.
Stock rom, only rooted and unlocked.
What to do?
I don't want to factory restore.
mrsofa said:
This thread already started a million times and none of them fixed my problem.
So the thing is today my wifi got from blue to gray. Now none of the google services are working..only dolphin browser.
I tried to clear data from play services and google play.
I tried to connect to a different wifi. Same problem
I tried rebooting
I tried turning wifi on and off.
I rooted the device a week ago. Today I installed apex launcher, which I also removed but no help.
Stock rom, only rooted and unlocked.
What to do?
I don't want to factory restore.
Click to expand...
Click to collapse
Turn OFF your Wifi and the Install this app [http://cl.ly/LyOw].
Restart the device and then try!
Hope this helps!
nijom said:
Turn OFF your Wifi and the Install this app [http://cl.ly/LyOw].
Restart the device and then try!
Hope this helps!
Click to expand...
Click to collapse
It did not help :S
mrsofa said:
It did not help :S
Click to expand...
Click to collapse
flash back the ROM after taking a Titanium backup, and restore only other system/user apps and not Google apps.
<Got this in Galaxy Note Forum>
nijom said:
flash back the ROM after taking a Titanium backup, and restore only other system/user apps and not Google apps.
<Got this in Galaxy Note Forum>
Click to expand...
Click to collapse
How am I supposed to install titanium backup if I dont have a connection?
I just need some files that autosync with google services...
mrsofa said:
How am I supposed to install titanium backup if I dont have a connection?
I just need some files that autosync with google services...
Click to expand...
Click to collapse
download via pc and copy via USB!
You may not want to.....but you may have to flash rom again.
Sent from my SGH-T989 using xda app-developers app
kj2112 said:
You may not want to.....but you may have to flash rom again.
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I backed up my apps with titanium and wiped all data and reseted the tablet...still the same..
How do I flash again?
I used the nexus root toolkit so I just ran the unlock and root, and that was all
mrsofa said:
I backed up my apps with titanium and wiped all data and reseted the tablet...still the same..
How do I flash again?
I used the nexus root toolkit so I just ran the unlock and root, and that was all
Click to expand...
Click to collapse
I'd reflash stock...or a custom rom. If the issue remains it must be a router or hardware issue I'm afraid.
Sent from my SGH-T989 using xda app-developers app
kj2112 said:
I'd reflash stock...or a custom rom. If the issue remains it must be a router or hardware issue I'm afraid.
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Yeah im just gonna flash.
The router is ok...there is no way my router at home and my neighbours and schools one aren working...
Any good custom rom u could recommend? Like one that doesn't have bugs and works better then stock?
mrsofa said:
Yeah im just gonna flash.
The router is ok...there is no way my router at home and my neighbours and schools one aren working...
Any good custom rom u could recommend? Like one that doesn't have bugs and works better then stock?
Click to expand...
Click to collapse
Well, I don't play around with my N7 a lot, since the whole family uses it...my daughter would freak if Netflix wasn't working.....so I put something on it, and if its very stable....I leave it alone quite awhile.
So, I'm on XenonHD 4.2.2. Had zero issues with it. I personally don't use 4.3, cause flash is pretty much a mess, for me anyway....no matter what browser I use. So 4.3 is out for me.
Sent from my SGH-T989 using Tapatalk
kj2112 said:
Well, I don't play around with my N7 a lot, since the whole family uses it...my daughter would freak if Netflix wasn't working.....so I put something on it, and if its very stable....I leave it alone quite awhile.
So, I'm on XenonHD 4.2.2. Had zero issues with it. I personally don't use 4.3, cause flash is pretty much a mess, for me anyway....no matter what browser I use. So 4.3 is out for me.
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Well I have Xenon on and guess what ... gray wifi is still here..
mrsofa said:
Well I have Xenon on and guess what ... gray wifi is still here..
Click to expand...
Click to collapse
That's unfortunate....but I haven't seen any other posts about it.
Sent from my SGH-T989 using Tapatalk
Make sure the SSID you are trying to connect to is on 2.4ghz only. No 5ghz radio in the 2012 Nexus, and that can confuse school routers. Try a coffee shop with free WiFi.
Sent from my Nexus 7 using xda app-developers app
rmm200 said:
Make sure the SSID you are trying to connect to is on 2.4ghz only. No 5ghz radio in the 2012 Nexus, and that can confuse school routers. Try a coffee shop with free WiFi.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
It worked before, it just stopped working 2 days ago..and it doesnt work anywhere not at school not at the neigbours
well. thats funny.
Yesterday I installed xenon and it had the gray wifi.
I just left the tablet on the table and checked it now and the wifi is blue.
The fu*k??
I kind of understand technology works and doesnt work...but Why it worked and stopped all of the sudden and the works 3 day later...I dont know.

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